Volkswagen Jetta (2023 year). Manual in english - page 4

 

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Volkswagen Jetta (2023 year). Manual in english - page 4

 

 

Driving
Steering
Steering information
To make it more difficult to steal the vehicle, the steering must always be locked before leaving the vehicle.
Steering
Power steering on an electromechanical steering system adjusts automatically based on the driving speed, the steering torque, and the steering angle of the
wheels. Electromechanical power steering works only when the engine is running. The steering also works if the start-stop system engages and the engine
switches off.
If the power steering system is impaired or malfunctioning, a significantly greater amount of force than normal must be used to steer.
On vehicles with Driving Mode Selection, power steering handling can be influenced by the selected driving mode.
Mechanical steering lock
On vehicles with an ignition lock, the steering column is locked mechanically:
Locking the steering column:
1. Stop the vehicle.
2. Depending on the vehicle equipment: move the selector lever into the position.
3. Remove the vehicle key.
4. Turn the steering wheel slightly, until you hear the steering lock engage.
Unlocking the steering column:
1. To release the steering lock, turn the steering wheel slightly.
2. Insert the vehicle key in the ignition lock.
3. Hold the steering wheel in position and switch on the ignition.
Countersteering assist
The counter-steering assistance provides the driver with power steering in some critical driving situations. Additional steering power, together with the ESC
,
supports the driver when counter-steering
Progressive steering
Depending on the vehicle's equipment, the progressive steering can adapt the force of the steering movement to the driving situation. Progressive steering only
works when the engine is running.
In city traffic, less steering movement is needed for parking, maneuvering or for taking sharp bends.
On highways or on expressways, progressive steering gives a sportier, direct steering experience and noticeable dynamics when driving along curved stretches, fo
instance.
WARNING
Depending on the equipment, power steering may only work when the engine is running. If the power steering is not functioning, the steering wheel becomes
stiff, making it much more difficult to steer. This can result in loss of control of the vehicle, accidents, serious injuries or death.
Never let the vehicle roll when the engine is stopped.
WARNING
If the steering lock engages, you can no longer steer the vehicle. This can result in loss of control of the vehicle, accidents, serious injuries or death.
Never remove the remote vehicle key from the ignition switch when the vehicle is in motion.
WARNING
The counter-steering assistance is not a replacement for the driver's attention and works only within the system limitations. In critical driving situations,
uncontrolled vehicle movements can occur despite the counter-steering assistance. If you do not pay attention, there is a risk of accidents, serious injuries and
death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Ensure that the vehicle is not steered by the counter-steering assistance.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
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NOTICE
If the ignition is switched off when the vehicle is being towed, some vehicle functions are not available, such as the turn signals, horn, windshield wipers and the
windshield washer system.
Switch on the ignition when towing the vehicle.
Troubleshooting
Steering malfunction
The red warning light turns on or flashes.
There is an electromechanical steering or electronic steering lock malfunction.
Do not continue driving!
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
If the red warning light turns on, it may be difficult to move the steering wheel because the electromechanical steering system is malfunctioning.
If the red warning light blinks, the steering column cannot unlock.
Steering malfunction
The yellow indicator light turns on or flashes.
The steering is stiffer or more sensitive than usual.
The indicator light comes on permanently:
1. Restart the engine and drive the vehicle slowly for a short distance.
2. If the indicator light stays on, contact a suitably qualified professional and have the system checked. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
The indicator light blinks:
1. Turn the steering wheel back and forth slightly.
2. Switch the ignition off and back on.
3. Pay attention to the messages in the instrument cluster display.
4. If the indicator light continues to flash after switching the ignition back on, do not continue driving. Contact an authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
Pedals
Information on the pedals
Fig. 90 In the footwell: Pedals in vehicles with a manual gearbox.
124
Fig. 91 In the footwell: Pedals in vehicles with an automatic gearbox.
Accelerator pedal.
Brake pedal.
For vehicles with a manual transmission: Clutch pedal.
WARNING
Objects in the driver footwell can prevent the pedals from moving. This can cause the driver to lose control of the vehicle and increases the risk of serious or
fatal injuries.
Make sure all pedals can always be pressed without obstructions.
Always attach floor mats securely in the footwell.
Never place floor mats or other carpet over the installed floor mat.
Make sure no objects can enter the driver footwell while driving.
Remove any objects from the footwell when the vehicle is parked.
Wear shoes that give your feet good grip for operating the pedals.
WARNING
Not paying attention to road traffic can cause accidents and serious or fatal injuries.
Always comply with the applicable driving regulations and speed limits and think ahead while driving.
Take regular breaks on long drives. You should take a break at least every two hours.
WARNING
Alcohol, drugs, medication, and prescription narcotics can considerably impair perception, reaction times, and driving safety, which can result in loss of vehicle
control. This can cause accidents and serious or fatal injuries.
Do not drive under the influence of alcohol, drugs, medication or prescription narcotics.
NOTICE
If a brake circuit is malfunctioning, the brake pedal may need to travel farther in order to stop the vehicle. A longer braking distance may cause damage to the
vehicle.
Ensure that all the pedals can always be pressed without obstructions.
Press the brake pedal down farther if braking power is reduced.
Brakes
Information on the brakes
Breaking in brake pads
During the first approx. 200 to 300 km (approx. 100 to 200 miles), new brake pads do not yet have their full braking efficiency and first need to be “worn in”
125
However, you can compensate for the slightly reduced braking force by pressing firmly on the brake pedal. During the break-in period, the braking distance during
full braking or automatic braking is longer than with brake pads that have been broken in. During the break-in period, avoid full braking and situations that place a
heavy load on the brakes, such as driving too close to the vehicle ahead.
Brake pad wear
Brake pad wear depends on driving conditions and style. When driving frequently in cities and on curves or with a sporty driving style, have your brake pads
checked frequently by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
External influences on the brake
When driving with wet brakes, for example after driving through water, in heavy rain, or after washing your vehicle, the braking efficiency can be reduced by moistur
or ice on the brake discs. You must “dry” the brakes as soon as possible by braking carefully at high speeds. Make sure there is no vehicle behind you and that you
do not endanger anyone else on the road
A coating of salt on the brake discs and brake pads reduces the braking efficiency and increases the braking distance. If you do not apply the brakes for long period
of time on salt-covered roads, you must brake carefully to clean off the layer of salt
Leaving the vehicle parked for long periods of time, low mileage, and avoiding heavy braking can contribute to corrosion on the brake rotors and dirty brake pads. If
you usually avoid heavy braking or if there is corrosion present, occasional heavy braking at high speeds is recommended to clean the brake rotors and pads.
Ensure that you do not endanger any other vehicles or anyone else on the road
WARNING
Driving with worn brake pads or a malfunctioning brake system can lead to a loss of control of the vehicle, accidents and serious or fatal injuries.
If you suspect that the brake pads are worn or the brake system is malfunctioning, immediately find a suitably qualified professional and have the brake
pads checked and worn brake pads replaced. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
WARNING
Up to the first approx. 300 km (approx. 200 miles), new brake pads do not yet have their full braking efficiency and first need to be "worn in". Insufficient braking
efficiency can increase the risk of accidents. This can cause serious or even fatal injuries.
Increase the pressure on the brake pedal if reduced braking efficiency can be felt.
To reduce the risk of accidents, serious injuries, and loss of vehicle control, drive with extra caution when the brake pads are new.
During the break-in period for new brake pads, do not drive too close to other vehicles and avoid driving situations that place a heavy load on the brakes.
WARNING
Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, increase braking distance and possibly cause a total
brake system malfunction. This can cause a loss of vehicle control, accidents, and serious or fatal injuries.
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.
WARNING
When driving downhill, a lot of force is placed on the brakes and they become hot quickly. Overheated brakes reduces the braking efficiency and increase the
braking distance considerably. This can cause a loss of vehicle control, accidents, and serious or fatal injuries.
Before driving on a long stretch of road with a steep gradient, reduce your speed by shifting down to a lower gear with a manual transmission or in
tiptronic mode of the automatic transmission.
Utilize the engine braking effect to reduce the load on the brakes.
Before starting a journey, ensure that the air supply to the brakes is not covered, e.g. by aftermarket or damaged front spoilers.
WARNING
Wet, icy, or salt-covered brakes will take longer to brake and increase the braking distance. This can cause a loss of vehicle control, accidents, and serious or
fatal injuries.
Test the brakes carefully.
Press the brake pedal carefully several times to dry the brakes and clear the ice and salt from them, as long as the visibility, weather, road, and traffic
conditions permit.
126
If you are having the front brake pads checked, the rear brake pads should be checked at the same time. Regularly check the thickness of the brake pads
visually by inspecting them through the openings in the wheel rims or from underneath the vehicle. If necessary, remove the wheels so that the brake pads can be
inspected. For further information, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Troubleshooting
Brake system malfunction
The red warning light turns on. A message may also be displayed.
1.
Do not continue driving! Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately for assistance.
Unusual noises when braking
If there are sustained scraping or squeaking noises when braking, that is a sign of worn brake pads on the front or rear axle.
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
2. Have all brake pads inspected and replaced, if necessary.
Braking Performance Reduced
If the brake pads are worn or if you notice that your vehicle does not brake as usual, e.g. the braking distance suddenly increases:
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
2. Have all brake pads inspected and replaced, if necessary.
Start the engine
Remote Start Relay Function
With the remote start relay function, the
engine can be started remotely, in order
to heat or cool the vehicle interior before
the start of a journey.
Remote start relay conditions
The following conditions must be fulfilled simultaneously in order for the vehicle interior to be heated or cooled by the remote start relay function:
The vehicle is fully ready to drive.
The vehicle does not move.
Sufficient fuel is available and the indicator light
did not light up before the vehicle was parked.
The parking lock is engaged.
Vehicles with ignition lock: The vehicle key is not in the ignition switch.
All doors, the hood and the trunk lid are fully closed and locked.
The anti-theft alarm system has not triggered the alarm.
The panic alarm is not activated.
The emergency flashers are switched off.
Two remote starts have not yet been carried out in direct succession.
Starting the Remote Start Relay Function
Fig. 92 Vehicle key with remote start relay function.
Button to lock the vehicle.
Button for remote start relay function.
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You must press the following buttons on the vehicle key within five seconds to start the engine using the remote start relay function
:
1. Press the button
once fig. 92.
All turn signals will flash.
2. Press the
button twice fig. 92.
All turn signals will flash. During remote start, the parking light turns on.
If the remote start relay process is not actively canceled by the driver or automatically canceled, the engine will run for around 10 minutes.
A maximum of two remote starts can be performed in a row, even if one or both remote starts have been interrupted within the 10 minute period.
1. In order to carry out two more remote starts, switch the ignition on and off once.
Ending the remote start relay
1. Press the
button on the remote control vehicle key to switch off the engine fig. 92.
Driving after a remote start relay
To be able to drive the vehicle after you have used the remote start relay function, you have to start the vehicle separately.
1. Vehicles with starter button: Press the brake pedal and the starter button.
Vehicles with ignition lock: Press the brake pedal and turn the vehicle key to the engine start position, then release it.
The engine continues to run during this process.
Settings for automatic air conditioning with remote start relay
Climatronic: After the engine is started, the air conditioner automatically regulates the temperature of the vehicle interior to approx. +22 °C (approx. +72 °F) if it is in
automatic mode
Manual air conditioning system: After the engine is started, the air conditioner regulates the temperature of the vehicle interior to the most recently selected level.
If the engine has been started using the remote start relay function, the settings can be changed via the air conditioning system controls and the buttons for the
windshield and rear window defroster, seat heating or ventilation, depending on the vehicle equipment.
Personal settings will be replaced by the automatic air conditioning settings the next time the vehicle is started using remote start relay.
1. To change the automatic air conditioning settings, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Automatic remote start relay functions
Depending on the outside temperature and vehicle equipment, the following heating, ventilation and cooling system settings are automatically activated in the case
of a remote start relay:
Heated spray jets for windscreen washer system.
Heated windshield wiper parks.
Rear window defroster.
Exterior mirror heating.
Front seat heating, level 2.
Front seat ventilation, level 2.
WARNING
Careless or unsupervised use of the remote start relay function may cause poisonous gases to enter the vehicle interior. This can cause serious injuries and
death due to asphyxiation.
Never start the engine in an enclosed space, e.g. in a garage.
Only use the remote start relay function when no-one is in the vehicle and immediately before you intend to drive the vehicle.
WARNING
When the engine is running, the electrical seats are operational. There is a risk of crushing and serious injuries.
Never start the engine if children or animals are in the vehicle unsupervised.
Never start the engine if the vehicle is out of visual range.
WARNING
Hot vehicle parts and exhaust can ignite flammable or explosive materials in the vicinity. This can lead to a fire and cause accidents and serious or fatal injuries.
128
Never start the engine close to flammable or explosive materials.
Never start the engine if the vehicle is covered with a protective cover.
Never start the engine if the vehicle is out of visual range.
Never start the engine if the warning light
is turned on or blinking.
Using the remote start relay function may increase fuel consumption and discharge the 12 V vehicle battery.
The use of the remote start relay function may be regulated or prohibited regionally in some countries. Always observe legal and local regulations relating to
the use of the remote start relay function!
During an active remote start relay, some vehicle functions are deactivated, e.g. the low beam headlight and the windshield wipers.
Ignition switch
Fig. 93 Next to the steering wheel on the right side: positions of the vehicle key in the ignition lock.
The ignition is switched off. The vehicle key can be removed.
The ignition is switched on.
Vehicles with manual transmission: Press the clutch pedal. Start the engine. Release the vehicle key. The vehicle key returns to the positio once it is
released.
Vehicles with an automatic transmission: Press the brake pedal. Start the engine. Release the vehicle key. The vehicle key returns to the positio once it is
released.
When a vehicle key is not in the ignition lock, the steering lock can be activated.
WARNING
If you leave vehicle keys unattended in the vehicle, children or unauthorized people could lock the doors and/or the trunk lid, start the engine, or switch on the
ignition and thereby activate electrical equipment, such as the power windows. This can cause accidents and serious or fatal injuries.
Always switch off the engine and take all vehicle keys with you when you leave the vehicle.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may accidentally set the vehicle in motion or be subjected to very
high or low temperatures. There is a risk of accidents and serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
129
WARNING
If the vehicle key is removed from the ignition lock while the vehicle is moving, the steering lock may engage and it will not be possible to steer the vehicle. This
can cause accidents and serious or fatal injuries.
Never remove the remote vehicle key from the ignition switch when the vehicle is in motion.
Always fully extend the key bit of the remote control vehicle key and secure it in this position.
Only attach light objects weighing up to approx. 100 g (approx. 3.5 oz) to the vehicle key.
WARNING
Starting the engine in unventilated or enclosed spaces may cause poisonous gases to enter the vehicle interior. This can cause serious injuries and death due to
asphyxiation.
Never start the engine or let it run in unventilated or enclosed spaces, such as in garages.
NOTICE
When the ignition is switched on and the engine is switched off, the 12 V vehicle battery could drain and prevent the engine from restarting.
Always switch the ignition off before leaving the vehicle.
If the vehicle key cannot be removed, engage the selector lever position
. Press and release the lock button in the selector lever if necessary.
For vehicles with DSG automated transmission, depending on the market: When the vehicle key is removed when in gear, the engine is switched off and the
parking brake is activated automatically.
Starter button
The starter button replaces the ignition
lock (Press & Drive).
Fig. 94 In the lower area of the center console: starter button for starting the engine.
The engine is started by the starter button (Press & Drive).
The vehicle can only be activated when there is a valid vehicle key inside the vehicle.
Depending on the model, the starter button blinks to indicate readiness for use.
The electronic steering lock is activated when you leave the vehicle by opening the driver door when the ignition is switched off
Steering information.
Switching the ignition on or off
1. Press the starter button once without pressing the brake pedal
Automatic ignition shut down for vehicles with start/stop system
If the following conditions are met at the same time, the vehicle ignition is automatically switched off when there is an active engine stop and the vehicle is stationar
The driver releases their safety belt.
No pedals are pushed.
The driver door is opened.
13
After automatic ignition deactivation, if the low beam headlights are switched on
the parking light remains switched on and goes off automatically after around
30 minutes.
The parking light will also go off if the vehicle is locked or the light is switched off manually.
Engine restart function
If no valid vehicle key is detected in the vehicle interior after stopping the engine, it can be started again within approximately five seconds. A message about this w
be shown in the instrument cluster display.
Once this time has elapsed, the vehicle can no longer be started without a valid vehicle key inside the vehicle.
WARNING
If the brake pedal is pressed when switching on the ignition, the engine will start immediately. This can cause unintentional vehicle movement and serious
injuries.
Avoid pressing the brake pedal when switching on the ignition if the engine is not intended to be started.
WARNING
If you leave vehicle keys unattended in the vehicle, children or unauthorized people could lock the doors and/or the trunk lid, start the engine, or switch on the
ignition and thereby activate electrical equipment, such as the power windows. This can cause accidents and serious or fatal injuries.
Always take all vehicle keys with you when leaving the vehicle.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may accidentally set the vehicle in motion or be subjected to very
high or low temperatures. There is a risk of accidents and serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
WARNING
Starting the engine in unventilated or enclosed spaces may cause poisonous gases to enter the vehicle interior. This can cause serious injuries and death due to
asphyxiation.
Never start the engine or let it run in unventilated or enclosed spaces, such as in garages.
Always switch the ignition off manually before leaving the vehicle and note any messages in the instrument cluster display.
The vehicle being stationary for long periods with the ignition switched on can cause the 12 V vehicle battery to drain and then it will not be possible to start the
engine.
Electronic immobilizer
The immobilizer helps prevent the engine from being started and the vehicle from being moved with an unauthorized vehicle key.
For vehicles with an ignition lock: In the remote control vehicle key, there is a chip which automatically deactivates the immobilizer if a valid vehicle key is inserted
into the ignition lock.
For vehicles with an ignition lock: The electronic immobilizer is activated automatically when the vehicle key is removed from the ignition lock.
For vehicles with a starter button: In the remote control vehicle key, there is a chip used to automatically deactivate the electronic immobilizer when there is a valid
remote control vehicle key in the vehicle interior.
For vehicles with a starter button: The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle.
The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Only using Volkswagen Genuine vehicle keys will ensure that your vehicle operates correctly.
Start the engine
Start the engine
1. Switch the ignition on.
2. Press and hold the brake pedal until the electronic parking brake is switched off.
3. Vehicles with manual transmission: Fully press and hold the clutch pedal until the engine has started. Bring the gearshift lever to the neutral position.
131
Vehicles with an automatic transmission: Move the selector lever to the position or engage the parking lock.
Vehicles with a DSG automated transmission: Move the selector lever to the position or engage the parking lock.
4. Vehicles with ignition lock: Turn the vehicle key in the ignition lock, but do not press the accelerator pedal. Release the vehicle key once the engine starts.
Vehicles with starter button: Press and hold the starter button Starter button and do not press the accelerator pedal. For the engine to start, a valid vehicle
key must be inside the vehicle and the brake must be pressed. Release the starter button once the engine starts.
5. If the engine does not start, stop the starting procedure and try again after approximately one minute.
6. Vehicles with starter button: If the vehicle was locked with the vehicle key, the starter button will be deactivated. If you are in the vehicle and you need to start th
engine, first unlock the vehicle or perform an emergency start.
WARNING
Starting the engine in unventilated or enclosed spaces may cause poisonous gases to enter the vehicle interior. This can cause serious injuries and death due to
asphyxiation.
Never start the engine or let it run in unventilated or enclosed spaces, such as in garages.
WARNING
Hot vehicle parts and exhaust can ignite flammable or explosive materials in the vicinity. This can lead to fires and cause accidents and serious or fatal injuries.
Never start the engine or leave the engine running if oil, fuel or other flammable operating equipment is in the vicinity of the vehicle or is escaping from the
vehicle.
Do not use any start boosters.
WARNING
An unattended vehicle which is ready to drive may cause accidents and severe injuries.
Never leave the vehicle unattended when the engine is running, especially if a gear is engaged.
NOTICE
Incorrect handling of the vehicle can increase wear to components, such as the starter, or cause damage.
If the engine does not start, e.g. the fuel tank is empty, never use the starter with a gear engaged to drive or to attempt a tow-start.
If necessary, refill with fuel as per or use jump-start.
If the engine does not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Incorrect handling of the vehicle can increase wear to components, such as the engine, or cause damage.
Avoid restarting the engine while driving or directly after turning off the engine.
Avoid high engine speeds, full acceleration and heavy engine loads when the engine is cold.
Be aware that at high altitudes, the air density is lower, which can make it more difficult to start the engine.
NOTICE
Uncombusted fuel can damage the catalytic converter.
Do not tow-start or push-start the vehicle.
Do not let the engine run to warm up while the vehicle is parked. Begin driving as soon as there is enough visibility through the windows. This allows the engine
to reach its operating temperature sooner and reduces the emissions.
Electrical equipment with increased power draw switches off temporarily when the engine is started.
If there is no vehicle key in the vehicle or the key is not detected, a message will appear in the instrument cluster display. This can occur if another signal
interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.
For example, if the vehicle key button cell battery is weak or drained, the engine cannot be started with the starter button. Perform an emergency start.
132
After starting, operating noises may be temporarily higher than usual while the engine is cold. This is normal and not a cause for concern.
Troubleshooting
Engine control malfunction
The yellow indicator light turns on.
Engine control is malfunctioning.
1. Pay attention to any text shown in the Volkswagen Digital Cockpit display.
2. Have the engine checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Engine control malfunction
The indicator light comes on in the Volkswagen Digital Cockpit.
The yellow indicator light turns on.
The driving performance of the vehicle is limited.
The driving performance has been limited to prevent the engine control components from overheating.
A corresponding indicator may appear in the instrument cluster display.
It is possible to continue driving with reduced driving performance.
The driving performance limitation is removed in the following scenarios:
The engine control components are no longer within a critical temperature range.
Engine speed limited
The yellow indicator light turns on.
The engine speed has been limited to reduce the risk of the engine overheating.
The instrument cluster display shows the engine speed.
The engine speed limitation is removed in the following scenarios:
The engine is no longer within a critical temperature range.
The driver’s foot is removed from the accelerator pedal.
together with
Engine speed limitation due to engine control malfunction
The yellow indicator lights turn on.
The engine speed limitation is triggered by an engine control malfunction.
1. Make sure the displayed RPM is not exceeded.
2. Have the engine checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Valid vehicle key cannot be detected
133
Fig. 95 On the right side of the steering column: emergency start function on vehicles with Keyless Access with push-button start.
A corresponding indicator appears in the instrument cluster display.
If the vehicle key has a weak or drained button cell battery, the vehicle key may not be able to be detected.
An emergency start must be performed:
1. Press and hold the brake pedal.
2. Hold the vehicle key on the right side of the steering column trim panel immediately after pressing the starter button fig. 95.
The ignition will switch on automatically and the engine may start.
The engine cannot be started
If an unauthorized vehicle key is used or the system is malfunctioning, a corresponding indicator appears in the instrument cluster display.
1. Use an authorized vehicle key.
2. If the malfunction persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Or: the engine cannot be started with the vehicle key or by briefly pressing the starter button while depressing the brake pedal or the clutch pedal.
There is a malfunction in the start system:
1. Turn and hold the remote control vehicle key or press the button for as long as needed for the engine to start.
2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
The engine cannot be started remotely
If at least one of the following conditions are met, the engine remote start function does not start:
The vehicle is not fully ready to drive.
Vehicles with ignition lock: There is a vehicle key in the ignition switch.
Sufficient fuel is not available or the indicator light
lit up before the vehicle was parked.
The vehicle is unlocked.
The hood or the trunk lid is opened.
One or several vehicle doors are opened.
The selector lever is not in position
Automatic transmission: selecting the selector lever position .
If the 12-volt vehicle battery is too weak or discharged.
The emergency flashers are switched on.
The anti-theft alarm system is activated.
The panic alarm is activated.
The vehicle moves.
Two remote starts have already been carried out in direct succession.
There is a system error.
Ensure that the necessary conditions are met and then restart the engine if necessary.
134
Stopping the engine
Stopping the engine
1. Bringing the vehicle to a stop
2. Park the vehicle.
3. Vehicles with ignition lock: Switch the ignition off.
4. Vehicles with starter button: Press the starter button briefly. If the engine cannot be turned off, use the emergency stop function.
5. Pay attention to the messages in the instrument cluster.
Exit warning
When the driver door is opened, a warning chime sounds and warning notifications appear in the instrument cluster display to warn you that you are exiting a
vehicle that can roll.
Vehicles with a DSG automated transmission: If the selector lever is in position
and the driver door is opened, an audible warning signal sounds and the warning
message Vehicle is not secured from rolling! appears on the instrument cluster display. This is to warn you that the vehicle could roll away.
WARNING
When the engine is switched off, certain vehicle systems do not work or only work in a limited way, such as the brake booster or power steering. As a result, you
must use more force for steering and you must apply more pressure on the brake pedal to stop. When the vehicle is moving, this can result in loss of control of
the vehicle, accidents and serious or fatal injuries.
Never switch off the engine while the vehicle is in motion.
WARNING
When the engine is switched off, the airbags and safety belt pretensioners will not function. This can cause serious or fatal injuries in the event of accidents.
Never switch off the engine while the vehicle is in motion.
WARNING
Vehicles with ignition lock: If the vehicle key is removed, the steering lock may engage and it will not be possible to steer the vehicle. That can result in loss of
control of the vehicle, accidents and serious or fatal injuries.
Never remove the remote vehicle key from the ignition switch when the vehicle is in motion.
WARNING
Vehicles with starter button: If the ignition is switched off, the steering lock can engage and you would no longer be able to steer the vehicle. When the vehicle is
moving, this can result in loss of control of the vehicle, accidents, and serious or fatal injuries.
Never switch off the ignition when the vehicle is in motion.
WARNING
The parts of the exhaust system become very hot and can ignite flammable materials, for example shrubs, leaves, dry grass or spilled fuel. This can lead to a fire
and cause accidents and serious or fatal injuries.
Never park the vehicle in such a way so that the exhaust system components come into contact with flammable materials under the vehicle.
Never use additional undercoating or corrosion protection for exhaust pipes, catalytic converters, heat shields, or particulate filters.
NOTICE
The engine can overheat after turning it off if the vehicle is driven with a high engine load for a long period of time.
Let the engine run in neutral for approximately two minutes before turning it off.
In vehicles with an automatic transmission, you can only remove the vehicle key from the ignition lock when the selector lever is in the
selector lever position
After the engine has been switched off, the radiator fan in the engine compartment can keep running for a few more minutes. The radiator fan will turn off
automatically.
135
Troubleshooting
The engine cannot be turned off
The engine cannot be turned off when the starter button is pressed briefly.
An emergency stop must be performed:
1. Press the starter button twice within several seconds or press and hold one time.
The engine will stop automatically Starter button.
The vehicle key cannot be removed from the ignition lock
An unauthorized vehicle key was inserted into the ignition lock.
Remove the vehicle key as follows:
Vehicles with an automatic transmission:
1. Press and release the lock button in the selector lever.
2. Remove the vehicle key from the ignition lock.
Vehicles with manual transmission:
1. Remove the vehicle key from the ignition lock.
Start/Stop system
Start-stop system
The start-stop system automatically
switches the engine off when you stop
and when the vehicle is stationary. The
engine starts again automatically when
needed.
Fig. 96 In the lower section of the center console: Button for the start-stop system.
Switching on the start-stop system
The function is automatically activated every time the ignition is switched on. Information about the current status is shown in the instrument cluster display.
Further information about start/stop mode can be found in the Infotainment system by pressing the
button or function key and the Vehicle , Selection ,
Vehicle status function keys.
Indicator lights
When indicator light
comes on, the start-stop system is available and the automatic engine stop is active.
When indicator light
comes on, the start-stop system is not available or the start-stop system has automatically started the engine
The start-stop system status can be displayed in the instrument cluster display.
Automatically deactivating and activating the start-stop system
1. Press and hold the brake pedal to stop the vehicle.
The engine turns off shortly before the vehicle becomes stationary.
2. To restart the engine, take your foot off the brake pedal or press the accelerator pedal.
Important conditions for automatic engine switch off
The driver is wearing their safety belt.
The driver door is closed.
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The hood is closed.
A minimum engine temperature has been reached.
The vehicle interior temperature is within the preset temperature value and air humidity is not too high.
The air conditioner's defrost function is not switched on.
The charge level of the 12-volt vehicle battery is sufficient.
The temperature of the 12-volt vehicle battery is neither too low or too high.
The vehicle is not on a large uphill or downhill gradient.
The steering wheel is not significantly turned.
Reverse gear is not engaged.
Park Assist is not activated.
The gear is not engaged.
If the conditions for automatic engine switch-off are only achieved during a stationary phase, then the engine may also switch off at this point, e.g. if the defrost
function is switched off.
Conditions for automatic restart
The engine can start automatically under the following conditions:
If the vehicle interior heats up or cools down significantly.
If the vehicle starts to move.
If the electrical voltage in the 12-volt vehicle battery falls.
If the steering wheel is moved.
In principle the following applies: The engine always restarts automatically when required for the identified situation and vehicle.
Conditions that make manual engine start necessary
The engine must be started manually under the following conditions:
The driver’s door is opened.
The hood is opened.
Manually deactivating and activating the start-stop system
Manually deactivating the start-stop system:
1. To manually deactivate the system, press the
button on the center console.
When the start-stop system is deactivated, the indicator light on the button comes on fig. 96.
Manually activating the start-stop system:
1. To activate the system manually, press the
button in the center console again fig. 96.
Each time you press the
button, the instrument cluster display indicates the status of the start-stop system.
If the start-stop system has switched the engine off, it restarts as soon as the system is deactivated by pressing the
button.
WARNING
If the start-stop system is activated during work in the engine compartment, the motor may start suddenly. This can cause accidents and serious injuries.
Always deactivate the start-stop system when working in the engine compartment.
WARNING
When the engine is switched off, certain vehicle systems do not work or only work in a limited way, such as the brake booster or power steering. As a result, you
must use more force for steering and you must apply more pressure on the brake pedal to stop. When the vehicle is moving, this can result in loss of control of
the vehicle, accidents and serious or fatal injuries.
Never switch off the engine while the vehicle is in motion.
WARNING
When the engine is switched off, the airbags and safety belt pretensioners will not function. This can cause serious or fatal injuries in the event of accidents.
Never switch off the engine while the vehicle is in motion.
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WARNING
If the ignition is switched off, the steering lock can engage and you would no longer be able to steer the vehicle. When the vehicle is moving, this can result in
loss of control of the vehicle, accidents, and serious or fatal injuries.
Never switch off the ignition when the vehicle is in motion.
NOTICE
If the start-stop system is used for a very long period of time at very high outside temperatures, this can damage the 12-volt vehicle battery.
Avoid using the start-stop system at very high outside temperatures.
If the temperature is above approx. 38 °C (100 °F), the start-stop system may be automatically deactivated.
In some cases you may need to restart the engine manually. Pay attention to the relevant message on the instrument cluster display.
In the case of vehicles with
Driving Mode Selection, if the driving mode is selected, then the start-stop system is automatically activated.
Always manually deactivate the start-stop system when driving through water.
Troubleshooting
The engine does not start automatically
1. Start the engine manually Start the engine.
2. Manually deactivate the start-stop system Start-stop system.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Manual transmission
Manual transmission: Engaging a gear
Fig. 97 Gear shift pattern for 6-speed manual transmission. Your vehicle may be equipped with a 5-speed manual transmission.
Engaging forward gear
The positions of the individual gears are depicted on the gear lever.
1. Fully depress the clutch pedal and hold.
2. Move the gearshift lever into the preferred position fig. 97
3. Release the clutch pedal to engage the clutch.
In some countries the clutch pedal must be fully depressed to start the engine.
Engaging reverse gear
Only select reverse gear when the vehicle is stationary.
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1. Fully depress the clutch pedal and hold.
2. Move the gearshift lever to the neutral position and push it down.
3. Push the gearshift lever all the way to the left and then forward into the reverse gear position fig. 97
4. Release the clutch pedal to engage the clutch.
Downshifting
You should always downshift gear-by-gear when driving, i.e. into the next gear down, and at engine speeds that are not too high. At high speeds or engine speeds,
skipping a gear or several gears when downshifting can result in damage to the clutch or transmission, even if the clutch is not engaged when doing so.
WARNING
Incorrectly downshifting into gears that are too low can result in loss of vehicle control as well as accidents and serious or fatal injuries.
Always select an appropriate gear for the relevant driving situation.
WARNING
Fast acceleration or switching off the ASR can cause traction loss and sliding on slippery roads, such as on wet, icy or dirty roads. This could cause loss of
vehicle control, accidents and serious or fatal injuries.
Only accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when other road users will not be endangered by the vehicle's
acceleration and driving style.
Always adapt your driving style to the flow of traffic.
WARNING
As soon as a gear is engaged and the clutch pedal has been released, the vehicle immediately begins to move when the engine is running. This applies even if
the electronic parking brake is switched on. Unintentional vehicle movement may cause accidents and serious injuries.
Never engage reverse gear when the vehicle is in motion.
NOTICE
If the gearshift lever is shifted to a gear that is too low at high speeds or high engine speeds or if the clutch pedal remains pressed and is not engaged,
significant damage to the clutch and transmission can result.
Always select an appropriate gear for the relevant driving situation.
Avoid pressing the clutch unnecessarily and for too long.
NOTICE
If the manual transmission is not used properly, this may cause damage or premature wear.
Do not rest your hand on the gearshift lever while driving. The pressure from your hand is transmitted to the selector forks in the transmission.
Ensure that the vehicle is completely stationary before engaging reverse gear.
Always fully depress the clutch pedal when shifting gears.
Do not hold your vehicle stationary on inclines by “slipping” the clutch while the engine is running.
Early upshifting helps to save fuel and reduces operating noise.
Troubleshooting
Clutch “slips”
The yellow indicator light turns on.
The clutch does not transmit the full engine torque.
1. Take foot from clutch pedal if required.
Clutch overheats
The yellow indicator light comes on, an audible warning may sound, and additional warning lights and a message may be shown in the display of the instrument
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cluster.
The clutch may, for example, overheat upon frequent starting.
1. Stop at the next opportunity.
2. Disengage the transmission.
3. Set the electronic parking brake.
4. Allow the transmission to cool down with the engine running.
5. If the indicator light does not disappear, do not continue driving, and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Otherwise, the transmission could become severely damaged.
Faulty clutch
The yellow indicator light turns on.
The clutch is faulty.
1. Drive on carefully.
2. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Otherwise the clutch may
become severely damaged. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Automatic transmission
Automatic transmission: selecting the selector lever position
Fig. 98 Selector lever with lock button (arrow) on an automatic transmission.
When the ignition is switched on, the selected gear is shown in the instrument cluster display.
The drive gears are locked. Only select this gear when the vehicle is stationary.
To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever.
Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No power is transferred to the wheels
and the engine braking effect is not available.
gear: normal program.
The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the engine load, the personal driving style,
and the driving speed.
gear: sport program.
The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power reserves. The shifting time depends on
the engine load, the personal driving style, and the driving speed.
To switch between gears and
, tap the selector lever toward the rear
The selector lever will always spring back to the selector lever position
. This also applies when in the tiptronic shift gate
Shifting using tiptronic.
Selector lever lock
The selector lever lock prevents you from selecting a gear accidentally when in the or position, causing the vehicle to roll.
To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the selector lever handle in the direction of the
arrow fig. 98.
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When skipping past the position, for example by switching from reverse gear to
, the selector lever is not locked. This makes it possible to free the vehicle
when it is stuck by “rocking” it. If the lever remains in the position for more than approx. 1 second when the vehicle is traveling at a speed lower than approx.
5 km/h (approx. 3 mph) and the brake pedal has not been pressed, the selector lever lock will engage
WARNING
If the brake pedal is released while the engine is running and gear
or is engaged, the vehicle will start moving. This can cause unintentional vehicle
movement and accidents and serious injuries.
When the engine is running and the
or gear is engaged, hold the vehicle with the brake pedal.
As the driver, never leave the driver seat when the engine is running and a gear is engaged.
If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the selector lever to the
position.
WARNING
Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to accidents and serious injuries.
Never press the accelerator pedal when engaging a gear.
Never shift into reverse gear or engage the parking lock while the vehicle is moving.
WARNING
If the vehicle is left in selector lever position on inclines, the vehicle will roll downhill even if the engine is switched on. This can cause accidents and serious
injuries.
Never leave the vehicle in selector lever position
NOTICE
If the electronic parking brake is not switched on while the vehicle is stationary and the brake pedal is released while the parking lock
is engaged, the vehicle
may move forward or backward a few centimeters. This can cause damage to the vehicle.
Always set the electronic parking brake first before releasing the brake pedal.
If
is engaged by mistake while driving, take your foot off the accelerator pedal. Wait until the engine is at idle speed in neutral before shifting into a drive
gear.
If the selector lever is left for a long period of time in any position other than in the parking lock
when the engine is switched off, the 12 V vehicle battery wil
drain.
Shifting using tiptronic
The tiptronic mode allows you to shift
gears manually on an automatic
transmission.
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Fig. 99 Selector lever in Tiptronic position.
Fig. 100 Steering wheel with shift paddles for Tiptronic.
When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving
situation.
Using tiptronic with the selector lever
1. Push the selector lever to the right out of the
selector lever position and into the tiptronic shift gate.
2. Tap the selector lever forward
or to the rear
to upshift or downshift fig. 99.
The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.
Operating Tiptronic with the shift paddles
1. Pull the right shift paddle toward the steering wheel to shift up fig. 100.
2. Pull the left shift paddle toward the steering wheel to shift down.
3. Pull the right shift paddle toward the steering wheel for about a second to leave the tiptronic program.
The Tiptronic program ends automatically if you do not operate the shift paddles for some time and the selector lever is not in the Tiptronic gate.
When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.
When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.
Driving with an automatic transmission
The transmission shifts up and down
automatically when in the forward
driving gears.
Driving on an incline
The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills
in the neutral setting.
1. Reduce your speed.
2. Push the selector lever to the right out of the
selector lever position and into the tiptronic shift gate.
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3. Tap the selector lever back to downshift.
Or: Downshift using the shift paddles on the steering wheel.
Stopping and starting to drive uphill
The steeper the hill, the lower the gear that you should select.
If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the vehicle from rolling away. Only release the
brake pedal or the electronic parking brake once you start driving
Coasting with a DSG® automated transmission
When coasting, the vehicle's momentum is used to save fuel with predictive driving. The engine does not slow down the vehicle, so it can roll for a longer period.
The function is only available in selector lever position
and within a speed range of approx. 40 to 130 km/h (25 to 80 mph).
If the brake is engaged while rolling, the engine remains switched off until the vehicle comes to a complete stop.
When rolling without braking, the engine starts again automatically when the vehicle reaches “creeping pace”.
The engine may restart automatically to ensure the engine restarts safely and there is a secure supply of electricity to the vehicle electrical system.
Triggering the coasting feature
1. In the driving mode selection, select the
driving mode.
2. Take your foot off the accelerator. The engine is disengaged and in neutral. The vehicle is rolling without any engine braking effect.
Interrupting coasting
1. Press the brake pedal firmly.
Or: Press the accelerator pedal or brake pedal briefly.
Or: Pull one of the shift paddles toward the steering wheel.
Or: Push the selector lever into the tiptronic position.
Or: Change the driving mode.
Kick-down
The kick-down function makes maximum acceleration possible in selector lever position
or in the tiptronic position.
When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM
This utilizes the full acceleration power of the vehicle
With the kick-down function, the automatic upshift to the next gear only occurs if the maximum predefined engine RPM is reached.
For vehicles with driving mode selection, if the
driving mode is selected and the accelerator pedal is fully depressed past the pressure point, the engine power
is controlled automatically so that the vehicle achieves maximum acceleration.
Launch Control Program
Depending on the vehicle equipment, vehicles with automatic transmission have a Launch Control Program. The Launch Control Program provide maximum
acceleration from a standstill.
1. To start the Launch Control Program, switch off anti-slip regulation (ASR).
2. Use your left foot to press down on the brake pedal and hold it.
3. Move the selector lever to selector lever position
in gear or to the tiptronic position.
Or: on vehicles with Driving Mode Selection, select the Sport.
4. Use your right foot to press the accelerator pedal until an engine speed of approx. 3200 rpm is reached.
5. To start the vehicle with maximum acceleration, take your left foot off the brake
6. Switch ASR back on after acceleration!
The Launch Control Program is only available if the transmission has “warmed up” and the steering wheel is pointing “straight ahead”.
WARNING
Fast acceleration or switching off the ASR can cause traction loss and sliding. This could cause loss of vehicle control, accidents, and serious or fatal injuries,
especially on slippery roads, such as on wet, icy or dirty roads.
Always adapt your driving style to the flow of traffic.
Only use the kick-down function, Launch Control Program or accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when
other road users will not be endangered by the vehicle's acceleration and driving style.
Switch the ASR back on after acceleration.
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WARNING
Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, considerably increase braking distance and possibly lead
to a total brake system malfunction. Accidents and serious or fatal injuries could result.
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.
NOTICE
If the vehicle rolls with the engine switched off, the transmission is not lubricated. This can cause the automatic transmission to overheat and can damage it.
If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away.
Never let the vehicle roll in the selector lever position, especially when the engine is stopped.
NOTICE
Vehicles with the Launch Control Program: All vehicle components are put under intense strain when accelerating with the Launch Control Program. This can
cause increased wear.
Only use this function if the vehicle is at operating temperature.
NOTICE
If the brake pads “rub” when the brake pedal is pressed lightly, wear is increased.
Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary.
Troubleshooting
The engine is not starting
The green indicator light turns on.
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.
1. Press the brake pedal to select a gear.
Driving is restricted by the lock button
The green indicator light blinks.
The lock button in the selector lever is not engaged.
1. Check if the lock button is locked.
2. Lock the lock button into place if necessary.
Driving is restricted by the selector lever lock
The green indicator light blinks. A message is also displayed.
In rare cases, the Automatic Shift Lock (ASL) may not lock in vehicles with a DSG ® automated transmission.
The engine will then be disabled to prevent the vehicle from going into motion unintentionally.
1. Press and release the brake pedal again.
Transmission overheating
The yellow indicator light turns on.
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.
1. At the next opportunity, stop and let the transmission cool down with the parking lock
engaged and the engine running
2. If the indicator light does not turn off, do not continue driving.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
Transmission overheating
The red warning light turns on.
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An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.
Do not continue driving!
1. Let the transmission cool down with the parking lock engaged and the engine running
2. If the warning light stays on, stop driving.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
Selector lever lock emergency release
Fig. 101 In the center console: manually release the Automatic Shift Lock (ASL) (variant 1).
Fig. 102 In the center console: manually release the Automatic Shift Lock (ASL) (variant 2).
If there is a loss of power, for example due to the 12 V vehicle battery being drained, and the vehicle should be towed, then the selector lever lock must be released
manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
The emergency release is located under the shift gate cover.
Remove the cover on the shift gate:
1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.
2. Switch the ignition off.
3. Pull the cover near the selector lever boot upward carefully with the wires connected fig. 101 or fig. 102.
4. Fold the cover upward over the selector lever.
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Manually release the selector lever lock:
1. Press the release lever in the direction of the fig. 101 or fig. 102 arrow and hold in this position.
2. Press the lock button forward into the selector lever handle and move the selector lever to the
position.
3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.
Emergency program
If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG
®
automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.
With the DSG® automated transmission, it may no longer be possible to drive in reverse gear in some cases.
In all cases, have the DSG ® automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Vehicle is not moving even when a drive gear is engaged
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.
1. Press the brake pedal and select the drive position again.
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic
Facility for assistance to have the system checked.
WARNING
If the parking lock is released and the electronic parking brake is switched off, the vehicle may start to move unexpectedly on inclines or hills. This can cause
accidents and serious injuries.
Never release the parking lock once the electronic parking brake is switched off.
NOTICE
If the vehicle rolls for a long period of time with the engine off and the selector lever in the
position, the DSG® automated transmission will be damaged.
Do not allow the vehicle to roll for a long period of time or at high speed with the engine off and in the
gear, e.g. in the case of towing.
NOTICE
If the transmission gets too hot or overheats, this may lead to increased wear or damage to the component.
Drive faster than approx. 20 km/h (approx. 12 mph) or immediately stop the vehicle safely the first time the vehicle indicates that the transmission is
overheating.
Stop the vehicle safely as soon as possible and switch off the engine if the message and audible warning are repeating approximately every 10 seconds.
Let the transmission cool down.
Only start driving again when the audible warning is no longer sounding.
Avoid starting the vehicle and driving slowly, like at walking speed, while the transmission is overheated.
Messages about driving
General driver information
Anticipatory driving
An inconsistent driving style increases consumption. When the driver actively pays attention to traffic, this can prevent frequent acceleration and braking
maneuvers. Maintaining enough distance to the vehicle driving ahead helps you to drive with better anticipation.
Avoiding full acceleration
Excessively high speeds increase the rolling resistance and air resistance and with that, the power needed to move the vehicle. Never drive at the maximum vehicl
speed.
Checking tire pressures
Low tire pressures cause wear as well as increased rolling resistance of tires, and this increases consumption. Use tires with optimal rolling resistance.
Adapt the tire pressures to the load:
Follow the specifications on the tire pressure label Checking the tire pressure.
Tire Pressure Monitoring System How the Tire Pressure Monitoring System Works .
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Using synthetic engine oil
Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute significantly better and faster when cold-starting the engine
WARNING
If you drive at high speed and without sufficient safety distance, accidents and serious or fatal injuries can result.
Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and traffic conditions.
Breaking in the engine
A new engine needs to be broken in
during the first 1500 km (approx.
1000 miles). All moving parts should be
able to work together. During the first
few hours of operation, the engine has
a higher internal friction than it will
later.
Up to 1000 km (approx. 600 miles)
Do not accelerate fully.
Do not use more than two thirds of the maximum engine RPM.
Between 1000 and 1500 km (approx. 600 to 1000 miles)
1. Increase the speed and engine RPM gradually.
The driving style during the first 1500 km (approx. 1000 miles) also affects the engine's quality. Even after that - especially when the engine is cold - the engine
should be driven at moderate engine speeds to reduce engine wear and increase the possible mileage.
New tires and brake pads must be carefully broken in.
NOTICE
Driving at too low an RPM can cause increased wear and damage to the engine.
Do not drive at an insufficient engine speed.
Downshift if the engine stops running “smoothly”.
If the new engine is broken in gently, its service life is increased while, at the same time, reducing engine oil consumption.
Gear recommendation
Fig. 103 Gear recommendation on the instrument cluster display.
Currently selected gear.
Recommended gear for you to select.
Depending on the vehicle equipment, a recommendation to select a fuel-saving gear can be displayed as a number in the instrument cluster while you are driving
fig. 103.
Vehicles with an automatic transmission: To do this, the transmission must be in the tiptronic program.
If the optimal gear is currently selected, no gear recommendation is made. The gear that is currently selected is displayed.
CAUTION
The gear recommendation is simply an aid and cannot replace the driver's attention and responsibility. Selecting an unsuitable gear for the driving situation may
lead to accidents and injuries.
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Always select the correct gear for the relevant driving situation, such as when overtaking or driving uphill.
An optimally selected gear helps to save fuel.
For vehicles with manual transmission, the gear recommendation display is turned off when you press the clutch pedal. For vehicles with automatic
transmission, the gear recommendation display is turned off when you leave the tiptronic position.
Eco tips
The correct driving style can help to
reduce consumption, pollution, and
wear on the engine, brakes, and tires.
The following tips will help you
conserve the environment and your
money.
Fig. 104 Fuel consumption in mpg at two different ambient temperatures.
Using the freewheel function
Vehicles with an automatic transmission: If neither the accelerator nor the brake pedal is pressed in the
selector lever position, the vehicle will roll (“coasting
feature”) without using energy.
How to save energy when shifting gears
Early upshifting saves energy at an engine RPM of 2,000. Do not wait as long as possible to upshift gears and avoid high engine speeds.
Vehicles with manual transmission: Shift from first to second gear immediately after starting to drive.
Vehicles with an automatic transmission: Accelerate slowly and avoid using the kick-down function.
Pay attention to the gear recommendation Gear recommendation.
If possible, use the
driving mode.
Reducing to idle speed
Start driving immediately at low speeds. When stationary for a long time, do not shift to idle, but rather stop the engine, for example when in a traffic jam or at a
railroad crossing.
On vehicles with an activated start-stop system, the engine can turn off automatically when the vehicle is stopped and when stationary.
Refuel in moderation
A full fuel tank increases the vehicle weight. A fuel tank that is half to three-quarters full is best suited for city driving.
Avoid short trips
A cold engine has a very high consumption rate. The optimal operating temperature is only reached after several kilometers (miles). When outside temperatures are
very low, for example in winter, the consumption is much higher than average fig. 104. Plan trips economically and combine short trips.
Have maintenance performed regularly
Regular maintenance is required for fuel-efficient driving and increases the service life of the vehicle.
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Removing unnecessary weight
Clearing out the luggage compartment, for example by removing empty crates or unneeded child restraints, can reduce consumption.
To keep the vehicle's air resistance as low as possible, remove attachments after use.
Saving energy
The alternator, which is powered by the engine, generates power for the electrical equipment, such as the climate control system, window heating, or ventilation.
Saving energy is simple, for example:
When temperatures are high, air out the vehicle before driving and drive short distances with the windows open. Then turn on the climate control system.
Turn off electrical equipment when it is no longer needed.
NOTICE
If the vehicle rolls down mountains or hills in neutral
, the transmission is not lubricated. This can cause the automatic transmission to overheat and can
damage it.
Never leave the vehicle in neutral gear, especially when the engine is stopped.
An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacemen
parts that are particularly energy efficient, such as new tires.
In driving situations when less power is required, the engine cylinders can deactivate automatically on vehicles with Active Cylinder Management (ACT),
depending on the vehicle equipment. While deactivated, no fuel will be injected into the respective cylinders, which reduces fuel consumption overall.
Driving a loaded vehicle
Heed the following for good vehicle handling when the vehicle is loaded:
Stow all cargo securely Transporting.
Accelerate with extra care and caution.
Avoid sudden braking and driving maneuvers.
Brake earlier than usual.
If necessary, read and heed the information about roof racks
Roof rack.
WARNING
Sliding loads can considerably impair the driving stability and safety of your vehicle, and increase the braking distance when you brake hard or perform
emergency braking. This can cause accidents and serious or fatal injuries.
Correctly secure the load to prevent it from sliding.
Use suitable tie-downs or securing straps on heavy objects.
Engage the rear seat backrests and, if necessary, the adjustable rear seats securely.
Driving with an open trunk lid
Driving with an open trunk lid can be especially dangerous. Secure all objects and the open trunk lid correctly and take sufficient precautions to reduce the amount
of poisonous exhaust that enters the vehicle.
WARNING
If driving with the trunk lid unlocked or open, loose objects can fall out of the vehicle and injure other road users. This can cause accidents and serious or fatal
injuries.
Always drive with the trunk lid closed.
Store all objects in the luggage compartment securely.
Always drive carefully and anticipate upcoming traffic situations.
Avoid abrupt or sudden driving and braking maneuvers because the open trunk lid can move in an uncontrolled manner.
If there is a roof rack with cargo on the trunk lid, always remove it before driving with an open trunk lid.
WARNING
Objects protruding from the luggage compartment change the vehicle length and may possibly endanger other road users. This can cause accidents and
serious or fatal injuries.
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Follow the legal regulations.
Mark objects sticking out of the luggage compartment so they will be visible to others on the road.
Never use the trunk lid to secure or wedge objects.
WARNING
Among other substances, engine exhaust gases contain carbon monoxide, an odorless and colorless poisonous gas. If driving with the trunk lid open,
poisonous exhaust may enter the vehicle interior, leading to a loss of consciousness, carbon monoxide poisoning, accidents and serious or fatal injuries.
To prevent poisonous exhaust from entering the vehicle, always drive with the trunk lid closed.
Close all windows.
Close the power sunroof.
Switch off recirculation mode.
Open all the air vents in the instrument panel.
Switch the blower to the highest blower level.
Always drive with the trunk lid closed if the load can be transported with the trunk lid closed.
NOTICE
Opening the trunk lid changes the height and possibly the length of the vehicle. This can cause damage to the vehicle if driving carelessly.
Be aware of the changed outer dimensions, such as when driving through underpasses.
Driving through water on roads
Note the following to reduce the risk of vehicle damage when driving through water, for example on flooded roads:
The water must not be any higher than the bottom of the vehicle body
Do not driver faster than walking speeds.
Never stop the vehicle, drive in reverse, or stop the engine in water.
Oncoming vehicles create waves that can raise the water level for your vehicle enough that it is not safe to drive through.
Always manually deactivate the start-stop system when driving through water Start/Stop system.
WARNING
When driving through water, mud, slush, etc., the braking effect may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can
extend the braking distance. This could cause a loss of vehicle control, accidents and serious or fatal injuries.
Perform careful braking maneuvers to dry and remove ice from the brakes.
Do not endanger road users or disregard legal regulations during braking maneuvers.
Avoid abrupt and sudden braking maneuvers directly after driving through water.
NOTICE
Driving through water can greatly damage or corrode parts of the vehicle, e.g. electronics.
Never drive through salty water.
Using fresh water, immediately rinse any parts of the vehicle that may have come into contact with salty water.
Protect electronic components against contact with water.
Operating the vehicle in different countries and continents
Approval regulations
The vehicle was manufactured by the factory for a specific country and meets those requirements and approval regulations that were valid at the time of vehicle
manufacture
If the vehicle will be used temporarily or for a brief period in another country, then read and observe the following information.
Safety standards and regulations
15
Some countries have special safety standards and regulations that differ from the vehicle configuration. Volkswagen recommends obtaining information about legal
regulations from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.
Selling in other countries
If the vehicle is sold in another country or will be used for an extended period in another country, then the applicable legal regulations in that country must be
observed.
Certain equipment may need to be installed or removed and functions may need to be deactivated. The scope and types of service may also be affected. This
particularly applies if the vehicle is being operated for an extended period in a different climate region.
Functions of the Infotainment system
Due to the many different frequency bands around the world, the Infotainment system installed at the factory may not function in other countries.
Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufficient service, or not using Volkswagen Genuine parts.
Volkswagen is not responsible if the vehicle does not meet all of the applicable legal requirements in other countries and continents.
WARNING
At high altitudes, the air density is lower. Due to the reduced air density, engine power may be reduced and when in operation for extended periods at high
altitudes, vehicle components may be damaged. Lower engine power can result in accidents, e.g. when overtaking, and may result in serious or fatal injuries.
Before driving abroad, obtain information from a suitably qualified professional, particularly for altitudes above 3000 m (around 9843 ft) above sea level.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Driving on slopes
Hill start assist
Hill start assist helps when starting to
drive uphill by actively holding the
vehicle in place.
Functional requirements
The following requirements must be met at the same time:
The vehicle must be stationary and held with the brake pedal until you start driving.
The engine must be running “evenly”.
A gear or a position is engaged for driving uphill.
To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving.
The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds.
When is it active?
Hill Start Assist is immediately deactivated if one of the conditions specified below in is no longer met:
The driver’s door is opened.
If the engine is running “unevenly” or in the event of an engine fault.
The engine is switched off or it stalls.
The selector lever is in the neutral position
CAUTION
If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain circumstances. This can cause injuries or
damage to objects.
If this is the case, press the brake pedal or set the electronic parking brake immediately.
Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy traffic and you would like to prevent the vehicle
from rolling backwards when starting to drive.
Downhill speed control
Downhill speed control helps the driver
when traveling on slopes.
System function
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The DSG® automated transmission selects the optimum gear itself, depending on the present gradient and current speed. The selector lever must be in the
selector lever position. Downhill speed control is not active in Tiptronic mode.
As the downhill speed control can only downshift as far as third gear, you may need to switch to Tiptronic mode on very steep downhill stretches. In Tiptronic mode,
manually shift into second or first gear to use the engine's braking efficiency and reduce the load on the brakes.
While downhill speed control is active, the start-stop system is automatically deactivated.
Automatically activating downhill speed control
If the gradient is greater than approximately 6%.
And: if the selector lever is in the
selector lever position.
In addition, if the cruise control system (CCS ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).
Or: The brake is pressed.
Additionally if the cruise control system is active: If the saved speed is exceeded.
In addition, if Adaptive Cruise Control (ACC ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).
Or: The brake is pressed.
Additionally if Adaptive Cruise Control (ACC) is active: If the saved speed is exceeded.
Downhill speed control deactivates automatically
When the gradient decreases.
If the transmission upshifts because the engine speed is greater than approximately 4500 rpm.
Additionally if the cruise control system is active: if the saved speed can be maintained.
Additionally if Adaptive Cruise Control (ACC) is active: if the saved speed can be maintained.
WARNING
The downhill speed control is not a replacement for the driver's attention and works only within the system limitations. The downhill speed control cannot detect
all driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents due to
unintentional vehicle movement. This can cause serious or fatal injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware that the downhill speed control cannot hold the vehicle on the incline or brake sufficiently going downhill in every situation, for example if the
ground is slippery or icy.
Always be ready to brake, in particular if the ground is slippery or icy.
Manually brake the vehicle if the vehicle moves faster despite downhill speed control.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Driving Mode Selection
Introduction
Via the driving modes, the driver can
adapt various properties of vehicle
systems to the current driving situation,
the desired driving comfort, and for an
economic driving style. The suspension,
steering, drive, and the air conditioner
are some of the vehicle systems that can
be adjusted.
Different driving modes are available depending on the vehicle equipment. The influence of vehicle systems on the individual driving modes depends on the vehicle
equipment.
Vehicles with adaptive chassis control (DCC)
During the drive, the adaptive chassis control (DCC) adapts the suspension damping to the current ground and driving situation. The adaptive chassis control also
incorporates the suspension tuning of the selected driving mode.
Selecting the driving mode
The driving mode can be selected when the ignition is switched on and the vehicle is stationary or while driving.
WARNING
Adjusting driving modes while driving can distract from traffic. This can cause accidents and serious or fatal injuries.
Always drive attentively and responsibly.
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Selecting the driving mode while driving
If you select a driving mode while driving, the vehicle systems, except for Drive, will be switched over to the new driving mode immediately.
1. When the traffic situation allows it, briefly take your foot off the accelerator pedal to enable the newly selected driving mode to be applied to the Drive vehicle
system as well.
Selecting a driving mode via the MODE button
Fig. 105 In the center armrest: Diving Mode Selection MODE button.
1. Press
fig. 105.
2. To select driving modes, press
again or tap the desired driving mode in the Infotainment system.
Displaying information about the driving mode
1. To display additional information about the selected driving mode, tap in the Infotainment system.
Selecting the Custom driving mode
1. Press
2. Select Custom in the Infotainment system.
3. To open the Individual menu, tap Adjust.
Selecting ECO mode
Fig. 106 In the center console: Button for the ECO mode.
The ECO mode switches the vehicle to a fuel-efficient setup and supports you with fuel economy messages.
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Switching on ECO mode
1. Press ECO fig. 106.
If ECO mode is switched on, the LED in the button will light up yellow and a message will appear in the instrument cluster display.
Switching off ECO mode
1. Press ECO again fig. 106.
Driving mode properties
The Eco driving mode switches the vehicle to fuel-efficient operation and supports the driver with an fuel-saving driving style. The transmission
automatically shifts to E in the Eco driving mode.
The Comfort driving mode provides a comfort-oriented vehicle setup and is suited for long trips, for
example.
The driving mode is only available in vehicles with DCC.
The Normal driving mode shows the basic settings of the vehicle systems and offers a balanced calibration, for example for everyday use.
The Sport
driving mode gives the driver a sporty feel. If the Sport driving mode is selected, vehicles with an automatic transmission switch to S.
With the Custom
driving mode, you can adapt individual vehicle systems according to your preferences.
Standard behavior of the driving mode and the vehicle systems
The Normal driving mode represents the basic settings for the vehicle systems when the ignition is switched on.
Behavior of the driving mode when switching the ignition off and on
For vehicles with Mode button: If you switch the ignition off and then on again, the previously selected driving mode remains selected.
For vehicles with ECO mode: If you switch the ignition off and then back on, the Normal driving mode is set.
Behavior of the Drive vehicle system when the ignition is switched off and on
The settings for the Drive vehicle system are reset to the Normal driving mode settings when you switch the ignition off and on again.
The other vehicle systems will retain their settings.
You can change the Drive vehicle system back to the preferred driving mode.
1. Select your desired driving mode again.
Or: In order to reactivate the settings in the Sport driving mode, move the automatic transmission selector lever backwards into driving mode S.
Troubleshooting
Adaptive chassis control malfunction
The yellow indicator light turns on.
The message Fault: Damper control may appear in the instrument cluster display.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The driving mode or the vehicle systems do not behave as expected
1. Pay attention to the standard behavior of the driving mode and the vehicle systems Standard behavior of the driving mode and the vehicle systems.
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Driver assistance systems
Sensor system information
Introduction
Depending on the vehicle equipment,
the vehicle has driver assistance
systems that increase driving
convenience. These driver assistance
systems use some sensors and cameras
(hereafter referred to as the “sensor
system”) that are only partially visible
to you.
The sensors and cameras visually detect the vehicle's surroundings ultrasonically or by using radar waves.
Installed sensor systems
Depending on the vehicle equipment, the following sensor systems may be installed:
Radar sensor in the front of the vehicle.
Radar sensors in the rear of the vehicle.
Camera behind the windshield.
Ultrasonic sensors in the front of the vehicle.
Ultrasonic sensors in the rear of the vehicle.
You can find information on the relevant installation location in the vehicle overviews Vehicle overviews.
WARNING
The driver assistance systems are not a replacement for the driver's attention and work only within their system limitations. The driver assistance systems
cannot detect all driving situations and may not provide warnings or react, or may provide warnings or react with a delay, or may provide warnings or react in a
way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware of the limits of the sensor system and the system limitations of the individual systems.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Be prepared to override or interrupt automatic interventions at all times.
Pay attention to indicators in the instrument cluster display and respond to the displays accordingly when the traffic situation allows.
Do not use driver assistance systems if you suspect a problem or damage.
Limits of the sensor system
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the radar sensor
Driver assistance systems that use radar sensors may not respond, may offer a delayed response or may respond in an unexpected way in the following situations
When driving in poor weather conditions, such as heavy rain, snow or heavy spray.
When driving through construction zones, tunnels or toll stations.
When driving on winding roads, for example, mountain roads
In front of bumps or dips in the road
When driving off-road
When driving in parking ramps
When driving on roads with embedded metal objects, such as railroad tracks
When driving on gravel roads
In complex driving situations, such as traffic islands.
Following a violent impact affecting components within the range of the radar sensors, e.g. following a rear-end collision.
If the radar sensors are obscured, dirty, misaligned or damaged.
Limits of the camera behind the windshield
Driver assistance systems that use the camera behind the windshield may not respond, may offer a delayed response or may respond in an unexpected way in the
following situations:
155
In front of bumps or dips in the road
When driving in construction zones
When driving off-road
When driving in poor weather conditions, such as heavy rain, snow, fog or heavy spray and poor road conditions.
In low-lying sun, darkness or if there is glare from oncoming vehicles.
If the camera is not available due to long exposure to direct sunlight or high ambient temperatures.
If the camera field of view is covered, dirty or damaged.
If the camera is misaligned.
Delayed reaction
If the sensor system is exposed to environmental conditions that limit its function, the driver assistance systems may only be able to detect this with a delay.
Therefore, the display that indicates that functions are impaired may be delayed when you first start driving or while driving.
Limits in certain driving situations
Fig. 107 Driving around curves.
The sensor system always measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or vehicles driving ahead may not be
detected.
Fig. 108 Narrow vehicle.
Vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles, cannot be detected.
Fig. 109 Changing lanes.
Vehicles that change to your lane close in front of your vehicle cannot be detected. This also applies to vehicles with attachments exceeding the vehicle dimensions
Specific system limitations
In addition to the limits of the sensor system, every driver assistance system has additional system limitations linked to their function. Please also note these:
Adaptive Cruise Control (ACC) ACC system limitations.
156
Autonomous Emergency Braking (Front Assist) Front Assist system limitations.
Lane Assist Lane Assist system limitations.
Comfort drive Travel Assist
Introduction.
Emergency Assist
Introduction.
“Blind spot” sensor System limitations of the “Blind Spot” Monitor.
Cruise control system
Introduction
The cruise control system helps to
maintain a set speed.
Speed range
The cruise control system is available at speeds above approximately 20 km/h (approximately 15 mph) when driving forward.
Driving with the Cruise Control System
You can override the stored speed at any time, for example, to pass another vehicle. The regulation function is paused while the vehicle accelerates and then
resumes the stored speed.
Displays
If the cruise control system is switched on, the instrument cluster display indicates the saved speed and the status of the cruise control system.
The following indicator lights may turn on depending on the driving situation and the instrument cluster version:
Cruise control system is switched on, speed regulation active.
If the cruise control system is not regulating the speed, the indicator lights are small or grey.
If no speed is stored, the instrument cluster display shows
instead of the speed.
Changing gear
Pressing the clutch pedal pauses the regulation function. It resumes automatically after changing gear.
Driving downhill
The vehicle cannot maintain the saved speed in all driving situations. Always be ready to apply the brakes.
1. Downshift before traveling downhill for extended periods.
This will enable you to utilize the engine braking effect and reduce the load on the brakes.
WARNING
If it is not possible to drive safely with enough distance and a constant speed, using the cruise control system may cause accidents and serious or fatal injuries.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions. The driver is always
responsible for the speed.
Never use the cruise control system when visibility is poor, when there is not enough distance, or when roads are steep, winding, flooded, or slippery, for
example from snow, ice, moisture, or gravel.
Never use the cruise control system when driving off-road or on unpaved roads.
Operating the cruise control system
Please read the introductory information and heed the Warnings and Notice
Introduction.
157
Fig. 110 Left side of the multi-function steering wheel (variant 1).
Fig. 111 Left side of the multi-function steering wheel (variant 2).
Switching on
1. Press the
button.
No speed is saved. At this stage, the limiter will not yet start regulating your speed.
Starting the regulation function
1. Press the
button while driving.
The cruise control system saves and controls the current speed.
Setting the speed
You can adjust the saved speed as follows:
+ 1 mph (1 km/h):
Press the
button.
Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.
- 1 mph (1 km/h): Press the
button.
Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.
To change the stored speed continuously, press and hold the respective button.
The vehicle adjusts to the current speed by accelerating or decelerating. The vehicle does not brake actively.
Canceling the regulation function
1. Press the
or
button briefly.
158
Or: Press the brake pedal.
The vehicle speed remains stored in the system.
Resuming the regulation function
1. Press the
button.
The cruise control system resumes and maintains the saved speed.
WARNING
There is the risk of an accident if you inadvertently resume at the saved speed or if the saved speed is too fast for the current road, traffic, or weather
conditions. This may result in serious injury or even death.
Check whether the saved speed is suitable for the current road, traffic, or weather conditions before you resume the cruise control system.
Switch off the cruise control system if you do not require it.
Switching off
1. Press and hold the
button.
The cruise control system is switched off and the saved speed is deleted.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Cruise control system malfunction
Malfunction. The yellow indicator light turns on.
1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The regulation function is canceled automatically
You have been pressing the clutch pedal for a long time.
The vehicle has exceeded the stored speed for an extended period.
No gear is engaged for driving forward.
Brake assistance systems, for example ASR or ESC, are active.
The vehicle has been braked by the Autonomous Emergency Braking (Front Assist).
If the problem persists, switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Adaptive Cruise Control (ACC)
Introduction
Adaptive Cruise Control (ACC)
maintains your selected speed. When
the vehicle approaches a vehicle driving
ahead, the ACC adjusts the speed
automatically and maintains your set
distance to the vehicle driving ahead.
Does this vehicle have ACC?
The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.
Speed range
You can set a speed between approx. 30 km/h (approx. 20 mph) and approx. 210 km/h (approx. 130 mph). The maximum speed that you can set may be lower,
depending on the vehicle equipment and country.
Driving with ACC
You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you accelerate, the regulation function is
paused while accelerating and then resumed with the speed set.
Driver intervention request
If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you - with a message in the instrument cluster -
to also apply the brakes. The red warning light will also turn on and a warning tone will sound. Take over steering and be ready to brake.
WARNING
159
ACC is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all driving situations and may not react, or
may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations ACC system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by ACC is not sufficient.
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.
Special driving situations
Please read the introductory information and heed the Warnings and Notice
Introduction.
The functions described below depend on the vehicle equipment and are not available in all countries.
Stop-and-go traffic
ACC can brake vehicles with automatic transmissions to a stop and hold them stationary. ACC remains active, and the instrument cluster display shows ACC is
ready for a few seconds. In this time, the vehicle will automatically move again once the vehicle driving ahead starts.
Extend drive-readiness or reactivate:
1. Press the
button.
Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:
1. Press the
button.
Or: Briefly press the accelerator pedal.
The ACC does not stay active in the following scenarios:
The stationary phase lasts several minutes.
A vehicle door is opened.
The ignition is switched off.
WARNING
If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will start driving automatically. The vehicle
may not be able to detect obstacles in the vehicle's path when this happens. This may cause accidents and serious injuries.
Check the vehicle's path every time before you start driving and brake the vehicle if necessary.
ACC system limitations
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
ACC detects driving situations using the radar and ultrasonic sensors in the front of the vehicle. The radar sensor has a range of up to approx. 120 m (approx.
400 ft).
WARNING
If you use the ACC in situations outside system limitations, accidents and serious injuries may result and legal regulations may be violated.
Be aware of the limits of the sensor system Limits of the sensor system and stop the regulation function in the specified situations.
Unrecognizable objects
ACC only detects vehicles that are moving in the same direction. The following will not be detected:
Pedestrians
Animals
Stationary vehicles
Vehicles crossing the street or oncoming vehicles
Other stationary obstacles
16
Fig. 112 Turning and stationary vehicles.
If, for example, a vehicle detected by the ACC turns or changes lanes and there is a stationary vehicle in front of this vehicle, the ACC will not react to the stationary
vehicle fig. 112.
Switching ACC on and off
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 113 Left side of the multi-function steering wheel (variant 1).
Fig. 114 Left side of the multi-function steering wheel (variant 2).
Switching on
1. Press the
button.
ACC is not yet functioning.
161
Starting the regulation function
1. Press the
button while driving forward.
ACC saves the current speed and maintains the set distance. If the current speed is outside the specified speed range, the ACC adjusts the minimum speed
when driving too slowly or the maximum speed when driving too quickly.
In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.
The following indicator lights may turn on depending on the driving situation and the instrument cluster version:
ACC is regulating - no vehicle ahead detected.
ACC is regulating - vehicle ahead detected.
If the ACC is not functioning, the gray indicator lights will light up or no indicator lights will light up at all.
Canceling the regulation function
1. Press the
button briefly.
Or: Press the brake pedal.
The relevant indicator light for the driving situation comes on and the speed and distance are saved.
If the anti-slip regulation (ASR) is deactivated, then the Adaptive Cruise Control is automatically stopped.
Resuming the regulation function
1. Press the
button.
ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and indicator lights turn on corresponding to the
driving situation.
Switching off
1. Press and hold the
button.
The set speed is deleted.
Adjusting the ACC settings
Please read the introductory information and heed the Warnings and Notice
Introduction.
Setting the distance
Fig. 115 In the instrument cluster display: set distance
(general example, ACC is regulating).
You can set the distance at five levels from very short to very long:
1. Press the
button.
2. Press the
or
button.
Steering wheel version 2: Alternatively, swipe vertically over the button area from
to
or
Or: Press the
button repeatedly until the preferred distance is set.
The instrument cluster display shows the selected level fig. 115
. Heed the country-specific regulations for minimum distance.
In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the distance that was set at the end of the
journey or start at a preselected distance.
If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.
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