Volkswagen Jetta (2023 year). Manual in english - page 2

 

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Volkswagen Jetta (2023 year). Manual in english - page 2

 

 

Safety belts may only be locked for certain child restraint systems Child restraints - overview.
An activated locking mechanism must be released when a vehicle occupant fastens their safety belt. To release the locking mechanism, push the red button in the
belt buckle and guide the belt back fully by hand.
WARNING
Incorrect handling of the safety belts increases the risk of severe or fatal injuries.
Check the safety belts and associated components regularly to ensure they function correctly.
Never attempt to repair safety belts. Have damaged safety belts replaced.
Always keep the safety belts clean.
Never damage the safety belts by trapping them or chafing them on sharp edges.
Always keep the belt buckle and insertion guide for the belt buckle free of foreign objects and fluids.
Fastening and unfastening the safety belts
Please read the introductory information and heed the Warnings and Notice
Introduction.
Safety belts that are fastened correctly hold vehicle occupants in the correct position during braking maneuvers or in a collision, in order to provide the maximum
protection
Fastening the safety belt
Fig. 24 Inserting the buckle tongue into the safety belt buckle.
Always fasten the safety belts before driving.
1. Adjust the front seat and head restraint correctly
Seating position.
2. Have the rear seat backrest locked into place in an upright position
3. Grab the belt and pull it evenly over the chest and pelvis. Do not twist the belt while doing this
4. Insert the buckle tongue securely in the safety belt buckle for that seat fig. 24.
5. Pull on the safety belt to make sure the buckle tongue is latched correctly in the safety belt buckle.
Unfastening the safety belt
43
Fig. 25 Releasing the buckle tongue from the safety belt buckle.
Only unfasten the safety belt while the vehicle is stationary
1. Press the red button in the safety belt buckle fig. 25.
The buckle tongue will pop out.
2. Guide the belt back by hand so that the belt rolls up easily, the belt does not twist, and the trim panel is not damaged.
WARNING
Incorrect safety belt positioning or unfastening the safety belt while the vehicle is in motion can lead to serious or fatal injuries in the event of an accident or
braking maneuver.
Place the backrest in an upright position and position your safety belt correctly for your size to maximize the protective function of the safety belt.
Never unfasten the safety belt while the vehicle is in motion.
Safety belt positioning
Please read the introductory information and heed the Warnings and Notice
Introduction.
Safety belts only offer the optimum protection during a collision and reduce the risk of serious injury or death if they are fastened and positioned correctly. The
correct safety belt position also holds the vehicle occupant in place so that the airbags can provide their maximum protection if they deploy. Therefore, all vehicle
occupants should always fasten their own safety belts and make sure they are positioned correctly fig. 26.
An incorrect seating position can cause severe or fatal injuries Seating position.
Correct safety belt positioning
44
Fig. 26 Correct safety belt positioning and correct head restraint adjustment.
The shoulder belt section of the safety belt must always be positioned over the center of the shoulder and never across the neck, above the arm, under the
arm, or behind the back.
The lap section of the safety belt must always lie across the lap and never over the stomach.
The safety belt must always rest flat and securely on the body. Retighten the belt if necessary.
Correct safety belt positioning for pregnant women
Fig. 27 Correct safety belt positioning for pregnant women.
For pregnant women, the safety belt must rest evenly across the chest and as low and flat as possible on the lap, so that no pressure is applied to the lower
abdomen. This should be done throughout the entire pregnancy fig. 27.
Adjusting the safety belt position to body size
The belt positioning can be adjusted with the following equipment:
Belt height adjusters for the front seats Safety belt height adjuster.
Height-adjustable front seats Seating position.
WARNING
Incorrect safety belt positioning can cause serious injuries in the event of an accident or during sudden braking or driving maneuvers.
Ensure your safety belt is positioned correctly.
Place the backrest in an upright position and position your safety belt correctly for your size to maximize the protective function of the safety belt.
Place the shoulder portion of the safety belt over the center of your shoulder, and never under your arm or across your neck.
Lay the safety belt flat and securely on the upper part of the body and pelvis. Retighten the belt if necessary.
Ensure the lap section of the safety belt lies across your lap and never over your stomach.
Throughout your pregnancy, ensure the safety belt rests evenly across your chest and as low and flat as possible on your lap. This will prevent pressure
45
being applied to your lower abdomen.
Do not twist the safety belt while wearing it.
Never hold the safety belt away from the body with your hand.
Do not guide the safety belt over hard or breakable objects, such as eyeglasses, pens, or keys.
Do not modify how the safety belt is routed using belt clips, retaining loops, or similar objects.
Persons who cannot achieve the optimum belt routing due to physical conditions should contact an authorized Volkswagen dealer or authorized Volkswagen
Service Facility about possible special modifications that can be used to achieve the best possible protection with the safety belt and airbags. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety belt height adjuster
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 28 Next to the front seats: safety belt height adjuster.
You can use the safety belt height adjuster to adjust the safety belt routing in the shoulder area according to your individual body size, so that the safety belt can be
correctly fastened:
1. Push down and hold the safety belt height adjustment button in the direction of the arrows fig. 28.
2. Slide the safety belt height adjuster upward or downward until the safety belt lies over the center of the shoulder
Safety belt positioning.
3. Release the safety belt height adjustment button.
4. Pull hard on the safety belt to check that the safety belt height adjuster is engaged.
WARNING
Changing the safety belt height while driving may cause serious or fatal injuries.
Never adjust the safety belt height while driving.
Automatic safety belt retractor, safety belt pretensioner, safety belt load limiter
Please read the introductory information and heed the Warnings and Notice
Introduction.
The vehicle seat belts are part of the vehicle safety concept Airbag system. The vehicle safety concept has the following key functions:
Automatic safety belt retractor
Every safety belt is equipped with an automatic safety belt retractor on the shoulder belt section. If the safety belt is pulled slowly or while driving normally, the
shoulder belt will be able to move freely. The automatic safety belt retractor blocks the safety belt from moving if the safety belt is pulled out quickly, for example
during sudden braking maneuvers, when driving on hills, when driving around curves and when accelerating.
Safety belt pretensioners
The safety belts for the driver and front seat passenger are equipped with safety belt pretensioners.
Safety belt pretensioners are activated by sensors and tighten the safety belts in the event of severe front-on, side and rear collisions or if the vehicle rolls over. If
the safety belt is loose, it retracts. This can reduce the forward movement of the vehicle occupants and movement of the vehicle occupants in the direction of the
collision. The safety belt pretensioner works together with the airbag system. The safety belt pretensioner is only activated during a rollover accident if the Side
46
Curtain Protection® airbags are deployed.
Fine dust may appear if airbags deploy. This is completely normal and does not indicate a fire in the vehicle.
WARNING
The safety belt pretensioners only provide protection for one deployment. If the safety belt pretensioners deploy, the system must be replaced.
Have deployed safety belt pretensioners and affected system components replaced immediately with new parts that are approved by Volkswagen for the
vehicle.
Only have suitably qualified professionals make repairs or modifications to a vehicle. Authorized Volkswagen dealers and authorized Volkswagen Service
Facilities have the required tools, diagnostic devices, repair information, and qualified personnel. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Never install safety belt pretensioner components removed from scrap vehicles or from recycling.
Never modify any components of the safety belt pretensioners.
Safety belt load limiter
Safety belt load limiters reduce the force placed on the body by the safety belts during a collision.
When disposing of the vehicle or of individual system components, all safety precautions must be observed. An authorized Volkswagen dealer or authorized
Volkswagen Service Facility will be familiar with these provisions Safety belt pretensioner servicing and disposal. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety belt pretensioner servicing and disposal
Please read the introductory information and heed the Warnings and Notice
Introduction.
When working on safety belt pretensioners, as well as when removing and installing other vehicle components as part of repair work, the safety belts can become
damaged without you noticing. This may cause the safety belt pretensioner to function incorrectly or prevent it from functioning in the event of an accident.
The instructions must be followed so that the effectiveness of the safety belt pretensioner is not impaired and removed components do not cause injuries and
environmental pollution. An authorized Volkswagen dealer or authorized Volkswagen Service Facility will be familiar with these provisions. Volkswagen recommend
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Repairs that you perform yourself or that are performed incorrectly on the safety belts, automatic safety belt retractors, and safety belt pretensioners can
increase the risk of severe or fatal injuries. The safety belt pretensioner may not deploy when it should, or it may deploy unexpectedly.
Never perform repairs, adjustments, or removal and installation of components of the safety belt pretensioners or safety belts yourself. Only have these
procedures performed by suitably qualified professionals Accessories, replacement parts, repairs, and modifications. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety belts, safety belt pretensioners and automatic safety belt retractors cannot be repaired. These components must be replaced.
Some parts of the vehicle, such as the airbag module and safety belt pretensioners, may contain perchlorate. Special handling may be necessary. For further
Airbag system
Introduction
The vehicle is equipped with a front airbag for the driver and one for the front passenger. The front airbags can offer additional protection for the chest and head of
the driver and front passenger as long as the seat, the safety belt, the head restraint, and the steering wheel are adjusted and used correctly. Airbags are only
designed to offer supplementary protection. Airbags are not a replacement for safety belts. Safety belts must always be worn, even if the front seats are fitted with
front airbags.
WARNING
Never rely only on the airbag system for protection.
Even when an airbag deploys, it only offers supplementary protection.
The airbag system provides optimum protection when the safety belt is worn correctly and it reduces the risk of injury
Safety belts.
Before every trip, everyone in the vehicle must seat themselves correctly, fasten the safety belt that belongs to the seat they are using, and keep it
fastened while the vehicle is in motion. This applies to all passengers and at all times, including during city driving.
WARNING
47
Sitting too close to the steering wheel or the instrument panel reduces the effectiveness of the airbags and increases the risk of injury in the event of a collision.
Adjust the driver seat so that there is a distance of at least 10 inches (25 cm) between your chest and the center of the steering wheel.
Adjust the front passenger seat so that there is the greatest possible distance between the front passenger and the instrument panel.
If body characteristics mean that this is not possible, see an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have special
modifications made. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If you have not fastened your safety belt correctly, if you lean forwards, sit sideways or are in any way seated outside the intended sitting position, the
risk of you being injured is far higher.
Make sure that your safety belt is fastened correctly to reduce the risk of injury if an airbag deploys.
When using a rear-facing child restraint on the front passenger’s seat, the risk of life-threatening or fatal injuries in the event of a collision increases for
the child. Never use rear-facing child restraints on the front passenger’s seat.
Make sure that children under 12 years of age always sit on a rear seat. Children that are not correctly strapped in can suffer serious or even fatal injuries
if the airbag deploys.
Secure children in the vehicle with a child restraint that is appropriate for their weight and height and with the safety belt used correctly.
Adjust the front seats correctly.
Never drive with the backrest angled too far back or forward.
Position the seat backrest in an upright position, so that your back rests completely on the seat backrest.
Always keep feet in the footwell while driving. For example, never rest feet on the seat or on the instrument panel and never hold feet out of the window.
Otherwise, if the airbag and the safety belt deploy, they could increase the risk of injury in the event of an accident instead of providing protection.
WARNING
The risk of injury if the airbag deploys increases if there are objects located between vehicle occupants and the airbag deployment zone. These objects could
change the deployment zone of the airbag or could strike the vehicle occupants.
Never hold objects in your hands or on your lap while driving.
Never transport objects on the front passenger's seat. During sudden braking or driving maneuvers, the objects could move into the airbag deployment
zone and then be thrown through the vehicle interior if the airbag deploys.
There should be no people, animals, or objects between the occupants of the front seats or outer rear seats and the airbag deployment zone. Make sure
that child and adult passengers also follow these instructions.
WARNING
The airbag system only provides protection for one deployment. If the airbags deploy, the system must be replaced.
Have deployed airbags and affected system components replaced immediately with new parts approved by Volkswagen for the vehicle.
Only have suitably qualified professionals make repairs or modifications to a vehicle. Suitably qualified professionals have the required tools, diagnostic
devices, repair information, and qualified personnel. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Never install airbag components removed from scrap vehicles or from recycling.
Never modify any components of the airbag system.
WARNING
Fine dust and water vapor can develop when the airbags deploy. This is normal and does not indicate a fire in the vehicle.
The fine dust can irritate the skin and mucous membranes in the eyes and can cause breathing problems, particularly for individuals who have asthma or
other respiratory conditions. To reduce the risk of breathing problems, exit the vehicle or open the windows or doors for fresh air.
If you come into contact with the dust, wash your hands and face with mild soap and water before eating anything.
Do not allow the dust to come into contact with your eyes or any open wounds.
Flush your eyes with water if dust enters them.
WARNING
Cleaners that contain solvents can make the surface of the airbag module porous. Plastic pieces that come loose could cause serious injuries in the event of a
collision with airbag deployment.
Never treat the instrument panel and the surface of the airbag modules with cleaners that contain solvents.
48
Advanced Airbag System
Please read the introductory information and heed the Warnings and Notice
Introduction.
Read and follow the introductory information and safety precautions
Safety notes on using child restraints .
An active passenger’s front airbag presents serious dangers for a child
. For this reason, all children under the age of twelve must be secured in the rear
seats while the vehicle is in motion.
The Advanced Airbag System, together with the side and Side Curtain Protection® airbags, is checked every time the ignition is switched on. The yellow airbag
indicator light
comes on briefly and turns off after several seconds.
Features of the Advanced Airbag System:
Front passenger's front airbag in the instrument panel
Yellow indicator light
in the instrument cluster display.
Yellow indicator light PASSENGER AIR BAG
If the status of the
indicator light is one of the following, the Advanced Airbag System must be checked by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility:
The indicator light does not come on for several seconds when the ignition is switched on.
The indicator light stays on after the ignition is switched on.
The indicator light comes on or flashes again after it is turned off.
The indicator light comes on while driving.
Advanced Airbag System, small children, child restraints and children on the front passenger seat
The Advanced Airbag System in your vehicle has been certified and complies with the regulations of the United States Federal Motor Vehicle Safety Standard
(FMVSS) 213 and the Canada Motor Vehicle Safety Standard (CMVSS) 213 at the time of vehicle manufacture. In accordance with the requirements, the system o
the passenger's side has been designed to “inhibit” deployment for small children of up to 12 months of age and “low-risk deployment” for children of between three
and six years of age.
The airbag on the passenger's side is a potential danger for children when it is deployed. The front passenger seat is not the safest seat for a child in a forward-
facing child restraint and is a very dangerous seat for a child or small child in a backward-facing child restraint.
The Advanced Airbag System has a capacitive detection system in the seat cushion of the front passenger seat which detects whether a baby, small child or child is
in a child restraint on the front passenger seat.
The capacitive detective detection system measures the electrical capacity of a child, the child restraint and a child's blanket on the front passenger seat.
The electrical capacity of a child restraint depends on the child restraint type. Together with the average capacity values of small children and one-year-old children
the capacity values of all child restraints specified in accordance with FMVSS 213 and CMVSS 213 are stored in the Advanced Airbag System control module.
These are compared with the values detected. Only use child restraints that are specified according to these standards and have been approved by the child
restraint manufacturer for use with airbag systems. The U.S. National Highway Traffic Safety Administration (NHTSA) has published a list of certified child restraint
models for use with the Advanced Airbag System in accordance with FMVSS 208.
Only install child restraints on the front passenger seat under exceptional circumstances. Carefully read all of the information about child restraints and the
Advanced Airbag System beforehand and follow all instructions and warnings. Make sure that the system has correctly detected the child restraint on the front
passenger seat and the front passenger's front air bag has been switched off. The yellow
PASSENGER AIR BAG indicator light will come on.
DANGER
The front passenger seat of a vehicle is a potential danger to children (even for advanced airbags). In the event that front passenger seat air bags are deployed,
children who are completely unsecured in an unsecured child restraint or in a rear-facing child restraint on the front passenger seat will suffer serious or fatal
injuries.
Even if your vehicle is equipped with an Advanced Airbag System, make sure that children (particularly children younger than 12 years of age) are
always transported in such a way that they are secured to the rear seats according to their age and size.
Indicator light for front passenger’s front airbag
Please read the introductory information and heed the Warnings and Notice
Introduction.
49
Fig. 29 In the instrument panel: Indicator light for the deactivated front passenger's front airbag.
The yellow PASSENGER AIR BAG indicator light
comes on as soon as the Advanced Airbag System has deactivated the front passenger airbag.
If the yellow PASSENGER AIR BAG indicator light
malfunctions, the yellow indicator light
appears in the instrument cluster to indicate a malfunction.
Although a faulty indicator light does not affect the function of the front passenger's front airbag, the yellow PASSENGER AIR BAG indicator light
can no
longer be used to display the status of the front passenger's front airbag. Get professional assistance immediately to have the system checked. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The yellow PASSENGER AIR BAG indicator light
blinks for around five seconds in the following situations:
The capacitive passenger detection system detects a change in the load on the front passenger seat.
After the yellow
PASSENGER AIR BAG indicator light stops blinking, ensure that the status of the airbag (switched on or off) is shown correctly according t
whether the seat is occupied. The indicator light remains on if the front passenger seat is unoccupied or the system has detected a child restraint that corresponds
to FMVSS 208 or CMVSS 208 page , Airbag system. The indicator light switches off if the seat is occupied by an adult.
The yellow PASSENGER AIR BAG indicator light
must come on when the ignition is switched on and an infant carrier or child restraint is installed on the
front passenger seat and the measured capacity is less than or equal to the capacity of an average one-year old child in a child restraint system as per FMVSS 208
or CMVSS 208.
If the front passenger seat is not occupied, the front passenger's front airbag is also deactivated and the indicator light remains on.
Never install a rear-facing child restraint on the front passenger seat. The safest place for a child restraint is on the rear seat.
Under these conditions, the yellow PASSENGER AIR BAG indicator light
must come on permanently whenever the ignition is on. If this is not the case, sto
the vehicle as soon as it is safe to do so and follow these instructions:
Switch the ignition off for at least four seconds and then switch it on again.
Remove the child restraint from the front passenger seat and install it again according to the manufacturer's instructions. When doing so, ensure that the child
restraint is installed correctly.
Ensure that the safety belt has been guided around the child restraint correctly and that it is secure.
Ensure that there are no electronic devices on the front passenger seat.
Ensure that the safety belt and belt buckle are working correctly and not blocked.
Ensure that no seat heating or similar systems have been retrofitted.
Ensure that there are no damp objects on the front passenger seat.
If the yellow PASSENGER AIR BAG indicator light
still does not come on, remove the child restraint immediately and install it on the rear seat. Visit an
authorized Volkswagen dealer or authorized Volkswagen Service Facility as soon as possible to have the airbag system checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The yellow PASSENGER AIR BAG indicator light
must not come on if the front passenger seat is occupied by an adult. However, if this is the case, stop th
vehicle as soon as it is safe to do so and ensure the following:
Ensure that the passenger is sitting in the middle of the seat and that the backrest is upright.
Ensure that the belt is correctly positioned and tight.
Ensure that there are no other objects on the seat cushion, such as blankets or booster seats, that could affect the system's ability to detect a passenger.
If the yellow PASSENGER AIR BAG indicator light
is still permanently on, the passenger must move to the rear seat. Visit an authorized Volkswagen deale
or authorized Volkswagen Service Facility as soon as possible to have the airbag system checked. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
If the status of the Advanced Airbag System changes while driving, the yellow
PASSENGER AIR BAG indicator light blinks for around five seconds. Stop t
5
vehicle as soon as it is safe to do so and follow the instructions specified here.
If the system recognizes that the front passenger seat is unoccupied, the front passenger's front airbag remains deactivated and the yellow PASSENGER AIR BAG
indicator light
comes on continuously.
If the front passenger seat is unoccupied and the passenger's safety belt is fastened, the yellow PASSENGER AIR BAG indicator light
also comes on
permanently.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Airbag system or safety belt pretensioners malfunction
The yellow indicator light stays on. There may also be a message in the instrument cluster display.
A malfunction has been detected in at least one of the airbags or safety belt pretensioners.
1. Visit an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the airbag system and safety belt pretensioners checked.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Airbag or safety belt pretensioner system deactivated with diagnostic equipment
After the ignition is switched on, the yellow indicator light turns on for about four seconds and then blinks for about twelve seconds. There may also be a message i
the instrument cluster display.
At least one airbag or safety belt pretensioner has been switched off by a diagnostic device.
1. Have a suitably qualified professional check whether the airbag system or safety belt pretensioners need to remain switched off. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Front passenger's front airbag switched off
The yellow indicator light stays on.
The front passenger's front airbag is switched off.
1. Check whether the front passenger's front airbag has to be switched off.
2. If the front passenger's front airbag is incorrectly switched off, there may be a malfunction in the airbag system. Contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Airbag description and function
Please read the introductory information and heed the Warnings and Notice
Introduction.
The airbag can protect vehicle occupants in a collision by reducing the movement of vehicle occupants in the direction of the impact during frontal and side
collisions.
The airbag is filled by a gas generator when it deploys. When this occurs, the airbag covers open and the airbags unfold with great force into their deployment
zones within milliseconds. When vehicle occupants who are wearing safety belts sink into the airbags, the gas contained in the airbags is released in order to
cushion the individuals and slow their movement. This can reduce the risk of serious and fatal injuries. The airbag cannot always prevent other injuries, such as
swelling, bruises, burns, and abrasions. Heat from friction can develop when the airbag deploys.
Airbags do not provide any protection for arms and the lower part of the body.
The most important factors for triggering airbag deployment are the type of collision, the angle of impact, the vehicle speed, and the characteristics of the object wit
which the vehicle is colliding. Therefore, the airbags will not deploy in all situations where there is visible vehicle damage.
The deployment of the airbag system depends on the vehicle deceleration rate resulting from the impact, which is detected by an electronic control module. If the
deceleration rate is below the minimum value programmed into the control module, then the airbags will not be deployed even though there may be significant
vehicle damage. The extent of vehicle damage, the repair costs, or even the absence of vehicle damage in a collision are not indicators of whether the airbag shoul
have deployed or not. Because situations can vary greatly among different collisions, it is not possible to define a range of vehicle speeds and reference values.
Therefore, it is not possible to cover every conceivable type of impact and impact angle that could trigger airbag deployment. Among other things, important factors
for airbag deployment include the characteristics of the object with which the vehicle collides (hard or soft), the angle of impact, and the vehicle speed.
Airbags are only a supplement to the three-point safety belts in some collisions when the deceleration of the vehicle is great enough to trigger airbag deployment.
Airbags can only deploy once, and only under certain conditions. The safety belts are always there to provide protection in situations where the airbags do not
deploy or if they have already deployed — for example, this may be the case if the vehicle collides with another vehicle or is hit by another vehicle after the initial
impact.
The airbag system is part of the entire passive vehicle safety concept. The airbag system can only provide the best possible protection when it works in conjunction
with safety belts that are fastened correctly and a correct seating position
Seating position, Safety belts.
Components of the vehicle safety concept
The vehicle safety concept is comprised of the following safety features in the vehicle that reduces the risk of serious and fatal injuries. Depending on vehicle
equipment, some equipment may not be installed in the vehicle or may not be available in some countries.
Optimized safety belts in all seating positions.
51
Safety belt pretensioners for the driver and front passenger.
Safety belt load limiters for the driver and front passenger.
Belt height adjusters for the front seats.
Red warning light
Front airbags for the driver and front passenger.
Advanced Airbag System for the driver and front passenger.
Capacitive passenger detection system for the front passenger's airbag.
Side airbags for the driver and front passenger.
Side Curtain Protection® for outer seats.
Yellow airbag indicator light
Yellow PASSENGER AIR BAG indicator light
in the center console.
Control modules and sensors.
Safety-optimized and height-adjustable head restraints.
Adjustable steering column.
Anchorage points for child restraints on the rear seats.
Anchorage points for the top tether strap for child restraints.
How the components of the Advanced Airbag System work together:
On the passenger's side, regardless of whether the safety belt is being used or not, the front passenger's front airbag is switched off if the electrical capacity
measured on the front passenger seat by the capacitive passenger detection system is smaller than the value saved in the control module. The front passenger’s
front airbag is also switched off if the measured capacity corresponds to the value for an infant of around one year old in a child restraint certified by the Federal
Motor Vehicle Safety Standard 208.
The indicator light for the front passenger's front airbag lights up continuously to tell you that the Advanced Airbag System on the front passenger side has been
deactivated.
Situations where front airbags, side airbags or Side Curtain Protection® airbags do not deploy:
If the ignition is switched off in a collision.
Deceleration measured at the vehicle front end during the collision is too low for the control module.
In minor side collisions.
The dynamics measured by the control module during a rollover are too low.
In rear collisions.
If the collision speed is lower than the required reference value in the control module.
Components of the Advanced Airbag System
Please read the introductory information and heed the Warnings and Notice
Introduction.
The following components are essential parts of the Advanced Airbag System:
Capacitive passenger detection system in the front passenger seat.
Optimized safety belts with safety belt pretensioners and safety belt load limiters.
Front airbags for the driver and front passenger.
Airbag indicator light
PASSENGER AIR BAG
indicator light
Control modules and sensors.
WARNING
Airbags and safety belt pretensioners that do not function properly can cause serious or fatal injuries in the event of an accident.
If the airbag indicator light turns on, have the system inspected by an authorized Volkswagen dealer or authorized Volkswagen Service Facility as soon
as possible. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Only use original Volkswagen replacement parts and have the installation performed by authorized specialists only.
Never use used or recycled airbags or parts in the Advanced Airbag System. Only use new parts.
WARNING
52
Damage to the front passenger seat may affect the function of the Advanced Airbag System and cause severe or fatal injuries.
Have damaged components in the front passenger seat and the capacitive detection system replaced by authorized specialists as soon as possible.
Never remove the front passenger seat or components of the front passenger seat, such as seat surfaces, wires, lines or seat covers.
Never damage the seat covers or the seat surface of the front passenger seat.
Never use protective covers or seat surfaces on the front passenger seat as these affect the capacitive detection system.
Never transport electronic or electrical objects on or under the front passenger seat as these affect the capacitive detection system.
Never use protective covers, cushions or similar items on the front passenger seat as these affect the capacitive detection system.
Never install seat heating on the front passenger seat.
Never replace the seat cover on the front passenger seat.
WARNING
If the front passenger seat becomes wet or damp, this can cause the Advanced Airbag System to malfunction.
Allow the seat to dry as soon as possible and check it for damage.
Front airbags
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 30 Installation location and deployment zone of the driver’s front airbag.
Fig. 31 Installation location and deployment zone of the front passenger’s front airbag.
53
As a supplement to the safety belts, the front airbag system offers additional protection for the head and chest regions of the driver and front passenger during front
collisions with higher impact severity. In certain head-on collisions, the Side Curtain Protection® airbags will also deploy on both sides.
Always maintain as much distance as possible to the front airbag
Seating position. This allows the front airbags to expand completely during collisions and thus
provide maximum protection.
The front airbag for the driver is located in the steering wheel fig. 30 and the front airbag for the front passenger is located in the instrument panel fig. 31. The
airbag installation locations are marked with the lettering “AIRBAG”.
The area outlined in red defines where the front airbags will deploy (deployment zone). Therefore, never place or attach objects in these areas
. The
attachments mounted at the factory will not be affected by the deployed driver’s and front passenger’s front airbag.
The front airbags do not deploy in the following situations:
In case of crashes when the ignition is switched off.
In side-on collisions.
In case of a rear-end collision.
If the vehicle rolls over.
If the impact speed is too low.
The front passenger’s front airbags do not deploy in the following situations:
If the front passenger seat is not occupied.
If the passenger seat recognition system recognizes that the front passenger seat is unoccupied and the PASSENGER AIR BAG
indicator light come
on.
DANGER
An airbag deploys within a few milliseconds and at a very high speed.
Always keep the deployment zones of the front airbags clear.
Never attach objects to the covers or in the deployment zone of the airbag module, such as cup holders or phone holders.
There should be no people, animals, or objects between the occupants of the front seats and the airbag deployment zone. Make sure that children and
passengers also follow this guideline.
Do not attach any objects, such as mobile navigation systems, to the windshield above the front airbag on the passenger's side.
Do not tape over or cover the steering wheel airbag module or the surface of the instrument panel in the deployment zone of the front passenger's front
airbag, or modify them in any other way.
WARNING
The front airbags expand in front of the steering wheel fig. 30 and the instrument panel fig. 31.
Always hold the steering wheel with both hands on the sides of the outer edge, in the nine o'clock and three o'clock position.
Adjust the driver seat so that there is a distance of at least 10 inches (25 cm) between your chest and the center of the steering wheel. If body
characteristics mean that this is not possible, you must contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Adjust the front passenger seat so that there is the greatest possible distance between the front passenger and the instrument panel.
Side airbags
Please read the introductory information and heed the Warnings and Notice
Introduction.
54
Fig. 32 In the vehicle interior on the left-hand side: Side airbag deployment zone.
Fig. 33 On the side of the front seat: Side airbag installation location and deployment zone
The installation locations of the side airbags are marked with the word “AIRBAG”.
The area outlined in red defines where the side airbags will deploy (deployment zones) fig. 33, fig. 32. Therefore, never place or attach objects in these areas
In the event of a side impact collision, the side airbags reduce the risk of injury to the vehicle occupants on the side of impact. The Side Curtain Protection® airbags
will deploy on both sides.
WARNING
An airbag deploys within a few milliseconds and at a very high speed.
Always keep the deployment zones of side airbags clear.
Only hang lightweight clothing from the garment hooks in the vehicle. Never store heavy or sharp-edged objects in pockets.
Do not attach any accessories to the doors.
Only use seat covers or protective covers that are specifically approved for use in your vehicle. Otherwise, the side airbag may not expand when
deployed.
WARNING
Incorrect handling and use of the driver’s and front passenger’s seat can inhibit the side airbags from functioning correctly and cause serious injuries.
Never remove the front seats from the vehicle or modify parts of them.
55
If too much force is applied to the seat backrest bolsters, the side airbags may not deploy correctly, deploy unexpectedly, or not deploy at all.
Have any damage to the seat covers or the seam in the side airbag module areas repaired immediately by suitably qualified professionals. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Side Curtain Protection
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 34 On the left side of the vehicle: installation location and deployment zone of the Side Curtain Protection®.
Side Curtain Protection® airbags are located on the driver's and passenger's side in the vehicle interior above the doors fig. 34.
The installation locations of the Side Curtain Protection® are marked with the word “AIRBAG”.
The area outlined in red defines where the Side Curtain Protection® airbags will deploy (deployment zone) fig. 34. Therefore, never place or attach objects in this
area
In side collisions and certain head-on collisions, the Side Curtain Protection® airbags will also deploy on both sides.
Side Curtain Protection® airbags offer the “ejection mitigation” function, which protects the vehicle occupants and body parts from being completely or partially
ejected from the vehicle in the event of a side impact collision or if the vehicle rolls over.
The Side Curtain Protection® airbags reduce the risk of injury to vehicle occupants in the front and outer rear seats during a side collision and certain head-on
collisions.
Side Curtain Protection® airbags are composed of the following components:
Control module and sensors.
Side Curtain Protection airbags.
Airbag indicator light Indicator light for front passenger’s front airbag.
The Side Curtain Protection® airbags do not deploy in the following situations:
In case of crashes when the ignition is switched off.
In certain side collisions with a low force that does not trigger the sensor.
In case of a rear-end collision.
In the case of certain head-on collisions.
In certain rollovers with a low momentum that do not trigger the sensor.
If the impact speed is too low.
WARNING
An airbag deploys within a few milliseconds and at a very high speed.
Always keep the Side Curtain Protection® airbag deployment zones clear.
Never attach objects to the cover or within the Side Curtain Protection® airbag deployment zone.
There should be no people, animals, or objects between the occupants of the front seats or outer rear seats and the airbag deployment zone. Make sure
that children and passengers also follow this guideline.
Only hang lightweight clothing from the garment hooks in the vehicle. Never store heavy or sharp-edged objects in pockets.
Do not attach any accessories to the doors.
Do not attach any sunshades to the side windows that are not specifically approved for use in the vehicle.
Only pivot sunshades toward the side windows if no objects such as pens or garage door openers are attached to the visor.
Transporting children safely
56
Introduction
The physical principles in the event of an accident also apply to children. However, due to their size and other factors, they face a greater risk of injury.
Children and babies must therefore always be transported in child restraint systems that are designed for their age, size, weight and body structure. In the USA and
Canada, the use of tested and certified child restraint systems is required by law.
In the case of head-on collisions at speeds of between 30 and 55 km/h (approx. 20-35 mph), a small child weighing 6 kg (13 lbs) will be subjected to forces of more
than 20 times their body weight. This means that the child's effective weight will suddenly increase to up to 120 kg (260 lbs). Under such conditions, only a child
restraint used in accordance with regulations can reduce the risk of injury. However, a child restraint which is not used in accordance with regulations may further
increase the risk of injury!
All children (particularly children under 12 years of age) should always be transported on the rear seats in appropriate child restraint systems. However, if you must
use a child restraint on the front passenger seat in exceptional circumstances, always follow all the information and warnings available at
Introduction.
You can find more information on this subject at:
National Highway Traffic Safety Administration (NHTSA) (USA):
Transport Canada Information Centre (Kanada):
Read and follow the instructions from the child seat manufacturer to ensure that the seat is appropriate for your child. Also be sure to read and follow all the
information and warnings on child restraint systems in this manual!
WARNING
In the event of an accident, people sitting on the front passenger seat (particularly children and small children) may suffer severe or fatal injuries if there is not
sufficient distance between them and the airbag, if it is deployed (even with the Advanced Airbag System)!
The safest place for children is on the rear seats.
A suitable child restraint that is installed on the rear seat in accordance with regulations provides the highest level of protection for children and small
children in most accidents.
Even though the Advanced Airbag System is designed to detect child restraint systems on the front passenger seat and to switch off the front passenger's
front airbag, it is not possible to guarantee that the system will perform correctly under all circumstances and over the vehicle's service life.
In compliance with the “low risk” option for children of 3-6 years of age according to the U.S. Federal Standard, the Advanced Airbag System may be
deployed if the electrical capacity of a typical one-year-old child combined with a child restraint system on the front passenger seat is exceeded and the
criteria for deployment of the Advanced Airbag System are met.
WARNING
Accident statistics have shown that the rear seats offer greater safety than the front seats for children in general.
Always transport children under 12 years of age on the rear seats.
A child who is not secured or is not secured properly can be injured through sliding around in the vehicle interior or through being ejected from the vehicle
during a sudden maneuver or collision. Secure children in the vehicle with a child restraint that is appropriate for their weight and height and with the
safety belt used correctly Transporting children safely.
A child who is not secured or not properly secured is exposed to an increased risk of injury or death through collision with an airbag. Make sure that
children are not within the deployment zone of the airbag.
A child restraint system corresponding to body weight and body size that is installed and used on the rear seats offers maximum protection for infants and
small children in most accident situations.
Child restraints - overview
Please read the introductory information and heed the Warnings and Notice
Introduction.
All children (particularly small children and infants) must be transported in child restraints suitable for them. These child restraints must always be installed correctly
The information in the following table will help you to find the suitable child restraint for your child.
Child restraint type
Use
Birth-12 months old: A child of up to 12 months of age must always be transported in a rear-facing
child restraint. There are different types of these:
Rear-facing child restraint
- Rear-facing child restraints for infants only.
- Convertible and multi-purpose child restraints with greater weight and size restrictions for transporting
your child in the rear-facing position for longer periods of time.
57
Child restraint type
Use
1 - 3 years old: Transport your child in a rear-facing child restraint for as long as possible until they
Rear-facing child restraint before transitioning to the
have reached the weight and size restrictions. After your child has reached the weight and size
forward-facing child restraint
restrictions, you can transport them in a forward-facing child restraint with the appropriate safety belts.
4 - 7 years old: Transport your child in a forward-facing child restraint for as long as possible until they
Forward facing child restraints
have reached the weight and size restrictions. After your child has reached the weight and size
restrictions, you can transport them in a booster seat but only on the rear seats.
7 - 12 years old: Transport your child using a booster seat until they have grown enough to sit on the
Booster seat
seats with a safety belt without a booster seat. The safety belt must be routed correctly Safety belt
positioning. You should continue to transport your child on the rear seats.
Child restraints can be fastened either with a three-point safety belt or with an ISOFIX/lower LATCH fastening system. Many child restraints also require the use of
top tether systems. Depending on countries and federal states, the use of Top Tether may even be required by law.
How to determine whether a child restraint is installed correctly
The child restraint lies flush against the seat cushion and the backrest unless the child restraint manufacturer allows a gap between the seat and child restraint
The overhang of the child restraint on the seat cushion is not longer than 20% of the child restraint. Always follow the instructions for the permitted child
restraint overhangs.
You should always position the child restraint centrally on the seat.
The clearance of the child restraint forward and sideways is no greater than approximately 2.5 cm (1 inch).
The child restraint must not rest on the belt buckles of the seats. These could be damaged as a result.
When installing multiple child restraints, they must not block each other and must be free-standing and remain accessible.
The child restraint has been secured correctly using the three-point safety belt or ISOFIX/lower LATCH anchorage point. The top tether system of the child
restraint has also been used correctly as specified by the manufacturer.
DANGER
Not using the child restraint, using it incorrectly or using the wrong child restraint increases the risk of severe or fatal injuries in the event of a collision or an
accident.
Children sitting on the front seats may suffer severe or fatal injuries in the event of airbag deployment (even if advanced airbags are used).
Children in a rear-facing child restraint on the front passenger seat may suffer severe or fatal injuries in the event of airbag deployment.
Always install child restraints on the rear seats.
If, in exceptional circumstances, you nevertheless install a child restraint on the front passenger seat and the yellow
PASSENGER AIR BAG indicator light does not come on and stay on, remove the seat immediately and have the airbag system checked by an
authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
If the airbag is deployed, a child restraint on the front passenger seat may collide with the airbag and the child in the child restraint may suffer severe or even
fatal injuries (even if advanced airbags are used). If, in exceptional circumstances, you nevertheless install a child restraint on the front passenger seat, observe
the following points:
Forward-facing child restraints may be situated in the deployment zone of a front passenger's front airbag and may result in severe or fatal injuries if the
airbag is deployed. Always ensure that the child restraint in use has been approved by the manufacturer for use on the front passenger seat.
Read and always follow the child seat manufacturer's instructions.
Never install a child restraint without a top tether safety belt if this is required by the manufacturer or by law.
Never position a forward-facing child restraint directly on the instrument panel.
Adjust the seat belt adjuster so that the seat can be installed correctly.
Position the front passenger seat as high as possible and move it as far back as possible in order to obtain the largest possible distance to the instrument
panel.
Make sure that the upper anchorage of the safety belt is behind the child restraint to ensure that the safety belt is routed correctly.
Make sue that the backrest is in the upright position.
WARNING
58
Any unused safety belts on the rear seats are a danger to your child when transported in a child restraint on the rear seats. By playing with the safety belts, the
child may get tangled up and this could result in severe or fatal injuries.
Always secure unused safety belts to the rear seat. You can do this by putting them around the head restraints which are furthest away from the installed
child restraint and secure the safety belt.
NOTICE
Make sure not to activate the lockable belt system when you secure the safety belts that are not being used.
Make sure that the belt is not damaged when installing the child restraint with the safety belt, particularly if you are using the lockable belt system.
Safety notes on using child restraints
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 35 Never allow children or infants to travel on your lap.
The correct use of child restraints significantly reduces the risk of injury in the event of an accident or collision!
All children, in particular children under the age of 12, must always travel in suitable child restraints on the rear seat.
Only use child restraints that are suitable for the height and weight of the child.
ISOFIX/lower LATCH anchorage points can be used to secure child restraints on the seats without using the vehicle's safety belts. If you do want to install a child
restraint using the safety belts instead of ISOFIX/lower LATCH anchorage points, please follow all instructions given by the child restraint manufacturer for guiding
the belt around the child restraint and securing the child in the child restraint. Ensure that the child restraint cannot move forward or sideways by more than 2.5 cm
(1 inch) after installation.
When installing a child restraint with the safety belt, you must activate the lockable belt system.
Never activate the lockable belt system when installing a booster seat or if a child is traveling without a child restraint.
Once the child restraint is correctly installed, the settings for that seat must no longer be changed. If the seat settings have been changed, the installation of the
child restraint must be checked and, if necessary, adjusted.
If a child restraint is installed on a seat, functions such as the massage function or seat heating
Seat heating and seat ventilation must not be used on that seat
Important additional information for installing child restraints on the front passenger seat
If, under exceptional circumstances, you need to install a child restraint on the front passenger seat, read and follow all warnings and instructions here
Introduction.
You can find additional information on the selection and use of child restraints here:
Transport Canada Information CentreTel.: 1-800-333-0371Tel.: 1-613-998-8616 (Ottawa)http://www.tc.gc.ca/roadsafety
National Highway Traffic Safety AdministrationTel.: 1-888-327-4236 (TTY: 1-800-424-9153)http://www.nhtsa.govhttp://www.safercar.gov
National SAFE KIDS CampaignTel.: 1-202-662-0600http://www.safekids.org
SafetyBeltSafe U.S.A.Tel.: 1-800-745-SAFE or 1-800-745-7233 (English)Tel.: 1-800-747-SANO or 1-800-747-7266 (Spanish)http://www.carseat.org
Volkswagen Customer CARETel.: 1-800-822-8987
DANGER
59
The use of rear-facing child restraints or infant carriers on the front passenger seat can cause severe or fatal injuries.
Always install rear-facing child restraints or infant carriers on the rear seat.
WARNING
Transporting children without a child restraint or with an unsuitable child restraint, or incorrectly installing a child restraint, increases the risk of severe or fatal
injuries in the event of an accident or collision.
Only use child restraints that are suitable for the child and that comply with the regulations set out by FMVSS 210 (CMVSS 213 in Canada).
Only use child restraints that sit on the seat cushion of the vehicle.
When installing the child restraint, follow the instructions given by the manufacturer of the child restraint.
Always observe all legal requirements regarding the installation and use of child restraints.
Children under 145 cm (around 4 ft, 9 in) may only be secured and transported in the vehicle with an appropriate child restraint.
Only one child must be allowed to travel in a child restraint.
Never drive with children, toddlers or babies on the driver's or a passenger's lap.
WARNING
Forward-facing child restraints on the front passenger seat may collide with the airbag if it is triggered, which can lead to severe or fatal injuries.
Always install child restraints on the rear seat.
Securing systems
Please read the introductory information and heed the Warnings and Notice
Introduction.
Different securing systems are used for safe installation of child restraints depending on the country.
Only use the securing systems described here to secure child restraints in the vehicle.
Overview of securing systems
ISOFIX/lower LATCH anchorage points: ISOFIX/lower LATCH anchorage points are attachment systems for quick and secure attachment of child restraints
in the vehicle. Attachment using ISOFIX/lower LATCH anchorage points creates a fixed connection between the child restraint and the vehicle.
The child restraint can have two fixed or flexible attachment arms. The attachment arms snap into the ISOFIX/lower LATCH anchorage points that are located
between the seat cushion and the rear seat backrest Fastening a Child Restraint with ISOFIX or Lower LATCH Anchorage Point . Reinforce the attachment usin
the ISOFIX/lower LATCH anchorage points by attaching with a top tether safety belt or a support bracket, if necessary.
Three-point safety belt: Child restraints can be fastened with a three-point safety belt
Securing a child restraint with a safety belt .
Additional fasteners:
Top Tether : the upper belt is guided over the rear seat backrest and secured to the anchorage point on the rear side of the rear seats using a hook
Secur
the child restraint with the upper strap (top tether). Top tether anchorages are labeled with an anchor symbol.
Support base: some child restraints are supported with a support base on the vehicle floor. The support base reduces the risk of the child restraint tipping
forward in the event of a collision. Only use child restraints with a support foot on the front passenger seat and the outer seats in the second row of seats
WARNING
Incorrect use of the support base can cause severe or fatal injuries.
Make sure the support base is installed correctly and securely.
Fastening a Child Restraint with ISOFIX or Lower LATCH Anchorage Point
Please read the introductory information and heed the Warnings and Notice
Introduction.
Installing child restraints with ISOFIX/lower LATCH anchorage point
6
Fig. 36 On the outer seats in the rear bench seat: Designation of the ISOFIX/lower LATCH anchorage points for child restraints.
Fig. 37 General example: fitting a child restraint with attachment arms.
The installation location of the ISOFIX/lower LATCH anchorage points is indicated by a symbol fig. 36.
1. Pay attention to and follow the information page , Safety notes on using child restraints.
2. If necessary, fold down the protective caps of the ISOFIX/lower LATCH anchorage points.
3. Push the attachment arms of the child restraint in the direction of the arrow onto the ISOFIX/lower LATCH anchorage points fig. 37. The child restraint must
engage securely and audibly.
4. Pull on both sides of the child restraint to check that the child restraint is securely locked in place.
If the child restraint is equipped with a support foot, this support foot must be positioned securely on the vehicle floor.
Using insertion guides
If the lower LATCH anchorage points for child restraints are not directly accessible, guidance fixtures can make the installation and removal of child restraints
easier. To do this, first position the guidance fixtures at the lower LATCH anchorage points. Then fasten the child restraint according to the installation instructions.
NOTICE
Prevent permanent marks or damage to seat covers and cushions due to insert guides.
Before folding the rear seats forward or when removing the child restraint, always remove the guidance fixtures from the ISOFIX/lower LATCH anchorage
points.
Securing the child restraint with the upper strap (top tether)
Please read the introductory information and heed the Warnings and Notice
Introduction.
61
Fig. 38 In the storage compartment behind the rear bench seat: Top tether anchorages for the top tether safety belt.
Fig. 39 On the rear seat backrest: Safety belt routing for non-adjustable head restraints with a top tether individual belt.
Fig. 40 On the rear seat backrest: Safety belt routing for non-adjustable head restraints with a V-shaped top tether safety belt.
Top tether safety belts reduce the forward movement of the child restraint during an accident. This reduces the risk of a head injury to the child.
The anchorages suitable for top tether are labeled with a symbol and may have the label “TOP TETHER” fig. 38. Fasten the top tether safety belt only to the top
tether anchorages designed for this purpose.
Fastening the top tether safety belt
1. Pay attention to and follow the information page , Safety notes on using child restraints.
2. Prepare the top tether safety belt on the child restraint according to the child restraint manufacturer instructions
3. If necessary, remove the luggage compartment cover and screen separator.
4. Place the child restraint in the center of the vehicle seat cushion and fasten it securely according to the child restraint manufacturer instructions.
5. If necessary, move the rear seat backrest of the vehicle seat to an upright position and adjust to the backrest of the child restraint.
6. Locate the top tether anchorage for the respective seat fig. 38.
62
7. Applies to child restraints with a top tether individual belt: Guide the top tether safety belt over the integrated head restraint fig. 39.
Applies to child restraints with a V-shaped top tether safety belt: Guide the side top tether safety belt backwards to the integrated head restraint fig. 40.
8. Hook the top tether safety belt into the appropriate anchorage marked with “top tether” fig. 38.
9. Pull on the top tether safety belt.
10. Check that the hook of the top tether safety belt is closed.
11. Tighten the top tether safety belt according to the child restraint manufacturer instructions
12. If necessary, guide the head restraint back into the starting position.
WARNING
Fastening the child restraint incorrectly increases the risk of serious and fatal injuries during an accident.
Always follow the child restraint manufacturer instructions for fastening the child restraint in the vehicle.
Never fasten a child restraint without the top tether safety belt if the use of a top tether safety belt is prescribed by the child restraint manufacturer or
legally required for the child restraint.
For example, the use of a top tether safety belt in conjunction with a forward-facing child restraint is legally required in Canada.
Improper fastening of the top tether safety belt can lead to serious injuries during an accident. The top tether anchorages are only approved for correctly
installed child restraints.
Always only fasten a top tether safety belt of a child restraint to a top tether anchorage.
Never fasten a safety belt or another belt of the child restraint to a top tether anchorage.
Never fasten luggage or other objects to a top tether anchorage.
Releasing the top tether safety belt
1. Release the top tether safety belt according to the child restraint manufacturer instructions.
2. Release the catch on the hook and release the top tether safety belt from the top tether anchorage.
Securing a child restraint with a safety belt
Please read the introductory information and heed the Warnings and Notice
Introduction.
Locking the safety belt
If a child restraint is fastened with a safety belt, the safety belt must be locked. Note the instructions provided by the child restraint manufacturer.
If a safety belt is locked, the belt cannot unwind. A locked safety belt prevents the safety belt being released during the journey, which can mean that the child
restraint is no longer sufficiently secured.
1. Pay attention to and follow the information page , Safety notes on using child restraints.
2. If available, adjust the height of the safety belt so that the belt webbing runs naturally along the child restraint without any sharp bends in the webbing.
3. Install the child restraint according to the guide from the child restraint manufacturer and ensure that the safety belt meant for the seat is used.
4. Insert the buckle tongue into the belt buckle belonging to the corresponding seat, until the buckle tongue latches into place.
5. Check that the safety belt is not twisted.
6. Check that the lap section of the safety belt is taut.
7. Completely pull out the shoulder belt section of the safety belt and then let it gently roll up.
While the safety belt is being rolled up, a clicking sound can be heard. Once the safety belt is locked, it cannot be further pulled out.
8. Press the child restraint into the seat and let the safety belt roll up further. If necessary, return the shoulder belt section of the safety belt to the automatic safety
belt retractor by hand.
9. Pull the belt guide of the child restraint.
Check that the child restraint cannot move further than 2.5 cm (approx. 1 inch).
Releasing the locked safety belt
The lockable safety belt may only be used to fasten certain child restraint systems in the vehicle. An activated locking mechanism must be released when a vehicle
occupant fastens their safety belt.
1. Release the safety belt from the belt buckle.
2. Remove the child restraint according to the instructions from the child restraint manufacturer.
3. Press the red button in the belt buckle and guide the safety belt back fully by hand.
The safety belt is no longer locked.
63
Keep any safety belts that are not being used out of the reach of children
Fig. 41 Keep any safety belts that are not being used away from children.
Secure any safety belts not being used to prevent a child from playing with the safety belt and getting caught in it. The procedure for securing a safety belt that is no
being used depends on the seating position.
To secure a safety belt that is not being used for one of the outer seats:
1. Position the safety belt around the head restraint of the center seating position fig. 41.
2. Make sure that the safety belt is out of range of any children so that children cannot touch it or play with it.
3. Make sure that the safety belt is not blocking the lower anchors.
If the anchor points are blocked, this may mean that you cannot install the child restraint properly in the anchor points.
4. Do not activate the lockable safety belt.
Otherwise, it is very difficult to retract the safety belt into its normal position. You should not hear any clicking noises when the safety belt is retracted.
To secure a safety belt that is not being used for the middle seat:
1. Insert the safety belt buckle tongue into the belt buckle for that seat fig. 41.
2. Pull the shoulder strap on the safety belt out fully to activate the lockable safety belt. You should hear a clicking noise when the safety belt is rolled up again.
3. Let the safety belt roll up fully. Pull the safety belt to make sure that the lockable safety belt is activated and the safety belt is properly fastened and tightened so
that the child cannot get hold of the belt or play with it.
If a child is secured on a seat in the second row, adjust the position in front of the child restraint to ensure that the child has enough space. For example, adjust the
front passenger seat to the size of the child and the child directly behind them. Always pay attention to the correct seating position Seating position.
if no child restraints are needed, move all the safety belts back into their normal storage positions so that the safety belts are available for normal use.
Installing on the center seating position
When installing a child restraint on the center seating position, it is especially important to install correctly because this seating position is narrower than both of the
outer seats. If the child restraint is wider than the seat surface, the belt buckle of the adjacent seating position may be covered and could then be damaged. When
installing child seats, always ensure that all belt buckles are easily accessible.
If nothing else is specified by the child restraint manufacturer, the child restraint must rest close against the backrest and seat surface and must not overlap se
surfaces.
The child restraint must be installed straight and centered on the seating position, and it must not be able to move more than 2.5 cm (approx. 1 inch).
The child restraint must not rest on the belt buckles.
When installing multiple child restraints, the child restraints must not become caught on one another.
In some cases, even if a child restraint is installed correctly on the center seating position, it may cover the belt buckles and could then damage them and make the
belt buckles unusable. This can occur if the child restraint slides on the seat surface while driving. Therefore, check the position of the child restraint regularly to
ensure that the belt buckles are neither covered nor damaged.
WARNING
A child that is in a child restraint that has been secured with the anchor points or with a safety belt may play with any unused safety belts on the rear seat and get
tangled up, which could result in serious or even fatal injuries.
64
Always keep any safety belts for the rear seats that are not being used out of the reach of children.
Securing a booster seat with a safety belt
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 42 Correctly fastened child on a booster seat.
Children between the ages of around 8 and 12 are best protected when they travel on a booster seat that is suitable for their age and height.
The safety belts of the vehicle generally only fit children 145 cm (approx. 4 ft, 9 in) tall or taller. Booster seats ensure that children under this height can be correctly
fastened using the safety belt.
Never activate the lockable belt system when securing a child with a booster seat.
The upper area of the belt must always be positioned on the child's shoulder. Ensure that the belt does not rest on the child's face or neck.
The lap belt must always run across the child's lap. It must never run across the child's stomach.
Children over 145 cm (approx. 4 ft, 9 in) tall can generally be fastened with the safety belt. Pay attention to the information at
Safety belt positioning.
Your child no longer needs a booster seat if they are taller than 145 cm (approx. 4 ft, 9 in) and the following conditions are met:
The child can sit with their back fully against the backrest.
The child's knees bend over the edge of the seat.
The child's feet sit fully flat on the vehicle floor.
The child can comfortably stay in this position for the entire journey.
Children aged 12 or under must always travel on a rear seat.
WARNING
Not using a booster seat or incorrectly using a booster seat or safety belt can cause severe or fatal injuries in the event of an accident or collision.
Always observe all instructions regarding the installation and use of child restraints and booster seats.
If, under exceptional circumstances, you need to install a booster seat on the front passenger seat, ensure that the PASSENGER AIR BAG
indicator light turns on and remains on.
In case of an emergency
Securing yourself and the vehicle
Follow all legal regulations regarding securing a vehicle during a breakdown. For example, in many countries you must switch on the emergency flashers and wear
a reflective vest Emergency equipment.
Checklist
For your own safety and the safety of your passengers, follow the points below in the order they are given
:
1. Park your vehicle a safe distance from traffic and on suitable ground. Observe all important information on parking when doing so
, Parking.
2. Switch on the emergency flashers Center console.
3. Have all vehicle occupants exit the vehicle on the side facing away from traffic and move to a safe area, such as behind a guard rail. Follow the local regulation
65
regarding wearing a reflective vest.
4. Set up the warning triangle to warn others on the road about the vehicle.
5. Observe the safety instructions page , Safety precautions for working in the engine compartment .
6. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Volkswagen recommends contacting the
Volkswagen emergency assistance service.
When the emergency flashers are switched on, for example while towing the vehicle, you can indicate any turns or lane changes using the turn signal lever. The
emergency flashers will stop temporarily.
Read and observe the important information about towing
Introduction.
Switch on the emergency flashers in the following situations, for example:
To warn traffic behind your vehicle if the traffic ahead slows suddenly or you reach the end of a traffic jam.
If there has been an accident.
If the vehicle malfunctions.
When towing the vehicle.
Always follow the applicable local requirements for use of the emergency flashers.
If the emergency flashers do not work, others on the road must be informed about the stalled vehicle in some other way that meets the applicable legal regulations.
WARNING
A stalled vehicle increases the risk of a crash that could cause injury to you, your vehicle occupants, or others on the road.
Stop the vehicle as soon as it is safe to do so.
Park the vehicle a safe distance from moving traffic.
Switch on the emergency flashers.
Never leave any persons, particularly children or people requiring assistance, in the vehicle. This is especially true when the doors are locked. Individuals
locked in the vehicle could be exposed to very high or very low temperatures.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the activities in the checklist and follow the general safety precautions.
WARNING
Exhaust system components will become very hot. This can result in fires and serious injuries.
Never park the vehicle in such a way so that any exhaust system components could come into contact with flammable materials under the vehicle such
as dry grass or fuel.
NOTICE
When pushing the vehicle by hand, do not press on the taillights, the rear spoiler, or large pieces of sheet metal. Doing so could cause vehicle damage and the
rear spoiler may detach.
The 12 V vehicle battery will drain if the emergency flashers remain on for a long period of time, even if the ignition is switched off.
Depending on vehicle equipment, the brake lights may blink quickly if you brake hard while driving at speeds above approx. 50 mph (approx. 80 km/h) or
brake the vehicle to a complete stop. This is done to warn traffic behind your vehicle. If the braking continues, the emergency flashers will switch on automatically
when the vehicle speed is below approx. 6 mph (approx. 10 km/h). The emergency flashers will switch off automatically when you accelerate.
Emergency equipment
First aid kit
Depending on the vehicle equipment and country of use, the first aid kit may be in a storage compartment, in a holder in the luggage compartment, under the
luggage compartment floor, or in the vehicle interior.
The first aid kit must meet the legal regulations.
Note the expiration date of the contents.
Replace contents after use, if necessary, and put the first aid kit securely back into place.
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Warning triangle
Fig. 43 Underneath the load sill: holder for the warning triangle.
Depending on the vehicle equipment and country of use, the warning triangle may be in a holder underneath the loading edge fig. 43.
1. Fold both catches of the holder down.
2. Open the holder and remove the sleeve of the warning triangle.
3. After use, stow the warning triangle in the sleeve, insert the sleeve back into the holder and fold the catches up.
The warning triangle must meet the legal regulations.
Reflective vest
Depending on the vehicle equipment and country of use, the safety vest may be in a storage compartment in the front door trim panel or in the glove compartment
Driver door, Passenger’s side.
The reflective vest must meet the legal regulations.
Fire extinguisher
Depending on the vehicle equipment and country of use, a fire extinguisher may be located in a holder in the footwell under the front passenger seat.
The fire extinguisher must meet the legal regulations, always be ready to operate, and be checked regularly - see inspection seal on the fire extinguisher.
WARNING
Objects that are loose or secured incorrectly can be thrown around the vehicle interior during sudden driving or braking maneuvers or in a collision and cause
serious injuries.
Always position the first aid kit, warning triangle and fire extinguisher securely in the holders provided in the vehicle.
Store the reflective vest in a storage compartment so that it is easy to access.
Information Call, Roadside Assistance Call and Emergency Call Service
Fig. 44 In the roof console: Controls for call services and indicator light.
Information call.
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Roadside assistance call.
Emergency Call Service.
The control in the roof console fig. 44 can be used for voice services, depending on the vehicle equipment and country of use. The required connection is produced
by a control module installed by the manufacturer.
Note the additional information on VW Car-Net® ®.
Indicator lights for the Emergency Call Service
An indicator light fig. 44 (arrow) for voice and data transmission services is located in the control panel. The indicator light comes on in different colors and light
patterns depending on the vehicle operating status of the Emergency Call Service:
The indicator light does not light up: The vehicle is offline and has no connectivity.
The red indicator light comes on and remains on: system error. The
Emergency Call Service is limited or not available. The green indicator light lights up: Displays the availability of mobile radio signal. Does not display whether
VW Car-Net services have been purchased and are active, except for the Emergency Call Service. The indicator light blinks green: there is a call in progress.
Information call
With an information call, a call can be made to the VW Car-Net call center for questions regarding VW Car-Net services.
The contact person will communicate in the language of the country in which the vehicle was registered with VW Car-Net, or in the language of the country for
which the vehicle was produced.
Roadside assistance call
If you break down, you can contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance with the roadside assistance
call.
Some vehicle data, e.g. its current location, is transferred in parallel to the voice call.
The contact person will communicate in the language of the country in which the vehicle was registered with VW Car-Net, or in the language of the country for
which the vehicle was produced.
Emergency Call Service
Using the Emergency Call Service, assistance can be organized as quickly as possible in dangerous situations.
The Emergency Call Service is only available if a corresponding license is acquired.
If the Emergency Call Service is triggered, a call to the VW Car-Net call center will be made.
If an emergency call is triggered manually or by a collision with airbag deployment or safety belt pretensioner deployment, data that is relevant to the
emergency call, such as the vehicle's current location, is automatically transmitted Customer information.
The contact partner will communicate in the language that is set in the vehicle's Infotainment system. If this language is not available at the current emergency
call location, English will be used.
WARNING
The following conditions may restrict or prevent a manual or automatic emergency call:
The emergency call location is in an area with no cell phone and satellite reception, or insufficient reception.
You are in a location where there is sufficient mobile phone and satellite reception, but the telecommunications provider's mobile communications
network is unavailable.
The Emergency Call Service is not permitted by law in some countries.
VW Car-Net has not been activated.
No valid license for the use of the Emergency Call Service has been acquired or the license has expired.
The vehicle components required for manual or automatic emergency calls are damaged or do not have sufficient power.
The vehicle's ignition is not switched on.
Triggering an emergency call manually
1. If fitted, press on the button cover briefly and fold the cover downward.
2. Press the emergency call button fig. 44 until the green indicator light starts to flash.
The emergency call is triggered and a voice call to the VW Car-Net call center is established.
If you pressed the emergency call button by mistake, cancel the emergency call immediately:
1. Press the emergency call button again until the indicator light remains green.
Automatic emergency call
The automatic emergency call is only triggered when the ignition is on.
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A call will automatically be made to the VW Car-Net call center immediately after the airbags or safety belt pretensioners deploy. The automatic emergency call
cannot be stopped by pressing the emergency call button fig. 44.
If questions from the VW Car-Net call center remain unanswered, rescue operations will automatically start.
Integrated battery
The integrated battery ensures that the Emergency Call Service will still be available for some time if the 12 V vehicle battery is disconnected or faulty.
If the integrated battery is drained or faulty, a message indicating this will be displayed in the instrument cluster. If this message is shown, immediately consult an
authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the integrated battery replaced. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Have the integrated battery checked, and if necessary, replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility after
approximately three years. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Data transmission
The available data will be sent to the VW Car-Net call center during an emergency call to determine what rescue measures are needed.
The data regarding the location of the vehicle is continuously overwritten, so that only the ten most recent saved locations as required for the Emergency Call
Service to function are available. The vehicle cannot be tracked on a continuous basis.
The emergency call data is only processed to ensure the proper function of the Emergency Call Service.
The following data will be sent:
The current vehicle position at the time the emergency call was triggered
Nine other vehicle positions shortly before the emergency call was triggered (from the route driven, a few km (around 2 miles)).
Vehicle Identification Number (VIN)
Type of vehicle drive.
Vehicle model
Trigger type (automatic or manual)
Call type.
Direction in which the vehicle was moving at the time the emergency call was triggered.
Accident severity.
Accident direction.
Time of impact
Reliability of the positioning data
Data set version.
Counter of the data sets transmitted per call
Calculated number of passengers.
Language selected in the Infotainment system.
Optional data ID.
The Emergency Call Service function may be limited by any after-market Infotainment systems that are installed.
Troubleshooting
Emergency Call Service malfunction
The red indicator light in the emergency call button comes on and remains on . The message
Error: Emergency call function. Service vehicle may also be
displayed in the instrument cluster.
There is a system error with the Emergency Call Service. You may not be able to make an emergency call.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately and have the fault rectified. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Emergency Call Service limited
The red indicator light in the emergency call button comes on and remains on . The message
Emergency call function limited. Service vehicle may also be
displayed in the instrument cluster.
The Emergency Call Service function has restricted availability. For example, you cannot make a voice call to the VW Car-Net® call center.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately and have the fault rectified. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
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Opening and Closing
Vehicle key
Vehicle key functions
Fig. 45 Vehicle key with key bit.
Unlock the vehicle. All turn signals will flash twice.
Unlock the trunk lid separately. All turn signals will flash twice.
Lock the vehicle. All turn signals will flash once.
Fold the key bit out and in.
Indicator light: flashes when a button is pressed.
Panic button (depending on vehicle equipment).
Fig. 46 Vehicle key without key bit.
Unlock the vehicle. All turn signals will flash twice.
Unlock the trunk lid separately. All turn signals will flash twice.
Lock the vehicle. All turn signals will flash once.
Indicator light: flashes when a button is pressed.
Panic button (depending on vehicle equipment).
7
Fig. 47 Vehicle key with remote start relay function.
Unlock the vehicle. All turn signals will flash twice.
Unlock the trunk lid separately. All turn signals will flash twice.
Lock the vehicle. All turn signals will flash once.
Indicator light: flashes when a button is pressed.
Panic button (depending on vehicle equipment).
Remote start relay function (depending on the vehicle equipment).
Panic button (depending on vehicle equipment)
Only use the panic button
in case of an emergency. When you press the panic button, the horn will sound and the vehicle lights will flash. Pressing the panic
button again switches off the alarm.
Remote start relay button (depending on vehicle equipment)
1. To carry out the remote start, press button
once and press button
twice Remote Start Relay Function.
During remote start, the parking light turns on. Pressing the
button switches off the engine.
WARNING
If you leave vehicle keys unattended in the vehicle, children or unauthorized people could lock the doors and/or the trunk lid, start the engine, or switch on the
ignition and thereby activate electrical equipment, such as the power windows. This can cause accidents and serious or fatal injuries.
Always take all vehicle keys with you when leaving the vehicle.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may accidentally set the vehicle in motion or be subjected to very
high or low temperatures. There is a risk of accidents and serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
NOTICE
External influences may limit the functionality of the remote control vehicle key and damage it.
Protect the vehicle key from moisture and strong impacts.
Regular use of comfort systems and other usage patterns shorten the service life of the button cell in the vehicle key.
Emergency key (vehicle key without key bit)
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Fig. 48 Vehicle key: Unlocking the emergency key (general example).
Push the locking mechanism in the direction of the arrow.
Remove the emergency key in the direction of the arrow.
Emergency key.
There may be an emergency key fig. 48
located in the vehicle key that can be used to manually unlock and lock the vehicle.
Possible functions:
Unlock and lock the glove compartment.
Unlock and lock the vehicle manually Vehicle key functions.
Switch the childproof lock on and off Child safety lock.
Replacing the button cell battery
Volkswagen recommends having the button cell changed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen deale
or authorized Volkswagen Service Facility
Remote control vehicle key with key bit
Fig. 49 Vehicle key: Replacing the button cell battery (general example).
Cover
Button cell battery
1. Fold the key bit out.
2. Lever off the cover fig. 49.
3. Lift the button cell battery out of the battery compartment fig. 49 ,
4. Press the new button cell battery into the battery compartment.
5. Press the cover out of the housing fig. 49 ,
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6. Dispose of drained battery in a way that will not harm the environment.
Vehicle key without key bit
Fig. 50 Remote control vehicle key: opening the battery compartment cover.
Insertion into the outer guide.
Direction of rotation of the flat-bladed screwdriver.
Cover
Fig. 51 Vehicle key: replacing the button cell battery
1. Remove the emergency key Emergency key (vehicle key without key bit) .
2. Slide the blade of the flat-bladed screwdriver in the direction of the arrow approximately 1 cm into the outer guide on the emergency key in the vehicle key
fig. 50.
3. Turn the flat-bladed screwdriver clockwise until the cover pops up fig. 50.
4. Push the cover in the direction of the arrow and remove it fig. 50.
5. Lift the button cell battery out of the battery compartment fig. 51 ,
6. Press the new button cell battery into the battery compartment.
7. Press the cover out of the housing fig. 50 ,
8. Store the emergency key Emergency key (vehicle key without key bit) .
9. Dispose of drained battery in a way that will not harm the environment.
DANGER
If button cell batteries are swallowed or enter the windpipe, serious or fatal injuries will occur within a very short time due to choking or internal burns.
Seek medical assistance immediately if you suspect that a button cell battery has been swallowed.
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Always keep the remote control and key fob with button cell batteries out of the reach of children.
NOTICE
If the button cell battery is replaced incorrectly or a battery is unsuitable, it can damage the vehicle key.
Only replace drained batteries with new batteries in the same voltage, size, and specification.
Make sure the battery is facing in the right direction when inserting it.
If the battery cover cannot be closed, do not use the remote control.
The type of batteries used in the remote control of your vehicle key can contain perchlorate. This requires special handling. Observe all legal requirements
regarding the handling and disposal of these batteries Disposal of old batteries and electronic devices. Volkswagen recommends having this service carried
out by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Synchronizing a vehicle key
If the vehicle cannot be unlocked or locked using the vehicle key, synchronize the vehicle key or replace the button cell battery
Replacing the button cell battery
Synchronizing a vehicle key
1. Fold out the key bit or remove the emergency key.
2. If necessary, remove the cap from the driver's door handle
Locking the front passenger door and rear doors in an emergency .
3. Press the
button on the vehicle key.
4. Unlock the vehicle using the key bit.
5. Open the driver door.
If the vehicle is equipped with an anti-theft alarm system, the alarm will be triggered immediately Anti-theft alarm system.
6. Switch the ignition on.
This completes the synchronization.
Troubleshooting
Vehicle cannot be locked or unlocked
Remote control is disrupted by objects, poor weather conditions or transmitters on the same frequency band close to the vehicle (e.g. cell phones), as well as by a
drained button cell.
The central locking switches off briefly to protect it from overloading.
1. Close the driver door.
Or: Synchronize the vehicle key Synchronizing a vehicle key .
Or: Change the battery cell in the vehicle key
Replacing the button cell battery .
The indicator light is not blinking
If the indicator light in the vehicle key does not blink when you press one of the buttons, then the button cell battery in the vehicle key must be replaced.
You can get an additional or replacement vehicle key from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
“Keyless Access” with push-button start
Introduction
Keyless Access makes it possible to unlock and lock the vehicle without actively using the key. A valid vehicle key must be present within the vicinity of the vehicle t
use this function.
Unlocking or locking using Keyless Access
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Fig. 52 Keyless Access: Sensor ranges (general example).
Configuring Keyless Access
The behavior of Keyless Access can be set in the Vehicle menu in the Infotainment system.
Keyless Access can be set so that pushing the button either unlocks the driver door only or unlocks all doors.
The following settings can be applied:
To unlock: Press the button once, driver door unlocks.
Press the button twice, all doors unlock.
To lock: Press the button once, driver door locks.
Press the button twice, all doors lock.
If the Keyless Access function is deactivated, it may be subject to functional limitations.
Fig. 53 In door handle: Button to unlock or lock.
Button on the outside of the door handle.
Unlocking the vehicle
1. Press the button on the outside of the door handle fig. 53.
Locking the vehicle
1. Park the vehicle.
2. Press the button on the outside of the door handle fig. 53.
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Deactivating Keyless Access temporarily
You can temporarily deactivate the Keyless Access with push-button start unlocking function to prevent the vehicle from being unlocked and started by unauthorized
people:
1. Lock the vehicle with the
button on the vehicle key.
2. Within five seconds of locking the vehicle, press the button on the outside of the door handle once fig. 53. Do not grasp the door handle during this process.
Keyless Access is now temporarily deactivated.
3. To check that it has actually been deactivated, wait at least 10 seconds and then pull on the door handle.
The door should not open.
The next time the vehicle is unlocked, you must use the vehicle key. Keyless Access will be reactivated the next time the vehicle is unlocked.
Troubleshooting
If Keyless Access is not working
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Valid vehicle key cannot be detected
The yellow indicator light turns on. A message will also appear in the instrument cluster display.
The vehicle key is no longer in the vehicle or within range of the sensors.
1. Do not switch the ignition off.
2. Bring the vehicle key back into the vehicle or within range of the sensors.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Doors and central locking button
Introduction
The doors can be manually locked and in some cases unlocked, for example if the vehicle key or the central locking system is malfunctioning.
The central locking system allows you to unlock and lock all doors, the trunk lid, and the fuel filler flap from one location.
The vehicle can be locked when the ignition has been switched off or if the driver has exited the vehicle when the engine is stopped.
An image in the instrument cluster display indicates if one or more doors have not opened or closed correctly.
Do not continue driving!
1. Safely park the vehicle, if necessary.
2. Open the respective door and close it again.
The image is also displayed when the ignition is switched off, and it turns off several seconds after the doors are closed and the vehicle has been locked.
WARNING
If a door is not closed correctly, it can open suddenly while driving and cause serious or fatal injuries.
Stop immediately and close the door.
When closing the door, make sure it engages securely and completely. When closed, the door must be flush with the areas of the vehicle body that are
around the door.
WARNING
When the door is being held open by the door arrester, it may close by itself in high winds or on inclines, which can cause serious injuries.
Always hold the door handle firmly when opening and closing the door.
WARNING
Opening and closing the doors and trunk lid without due care can be dangerous and result in serious injuries.
Do not open or close the doors and trunk lid if anyone is in the way.
WARNING
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The central locking system locks all the doors. In case of an emergency or accident, locked doors can make it more difficult for first responders to access the
vehicle interior. When the vehicle is locked from the outside, the doors and power windows cannot be opened from the inside. There is a risk of serious or fatal
injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
WARNING
All doors can be locked from the inside using the central locking button. Otherwise, children, people requiring assistance or animals could be locked inside the
vehicle. In an emergency, they may not be able to exit the vehicle without assistance or help themselves. Otherwise, they may be subjected to very high or low
temperatures. There is a risk of serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
NOTICE
Removing caps without due care may result in damage to the vehicle.
When using the emergency locking or emergency unlocking feature, remove and reinstall the parts carefully and correctly.
When the vehicle is locked from the inside, it reduces the risk of opening the doors unintentionally and of unauthorized people entering the vehicle.
Indicator light in the driver's door
Please read the introductory information and heed the Warnings and Notice
and Introduction.
The indicator light for the central locking system is located in the driver's door.
The indicator light shows the status of the central locking system for around 30 seconds after the vehicle is locked.
The red LED light blinks at short intervals for around 2 seconds.
The status of the central locking system is then displayed for around 28 seconds:
Vehicles without SAFELOCK
If the red LED light blinks at long intervals, the vehicle is locked.
After around 30 seconds, the LED light blinks at slow intervals.
Special conditions
If the red LED light comes on continuously, there is a fault in the central locking system or the anti-theft alarm system.
Automatic locking and unlocking
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Depending on how your vehicle is equipped, settings for the central locking can be configured in the Vehicle settings menu in the Infotainment system.
Automatic locking (Auto Lock)
The vehicle locks automatically at speeds of about 15 km/h (9 mph) or higher. If the vehicle is locked, the
indicator light will turn yellow in the central locking
button.
Automatic unlocking (Auto Unlock)
If one of the following conditions apply, all doors and the trunk lid will unlock automatically:
If the vehicle is stationary and the vehicle key has been removed
For vehicles with an automatic gearbox: The parking lock is engaged and the ignition is switched off.
Or: if the door handle has been pulled.
Or: if airbags have deployed during a collision
Troubleshooting.
The Auto Unlock function makes it possible for first responders to access the inside of the vehicle.
Central locking button
Please read the introductory information and heed the Warnings and Notice
and Introduction.
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Fig. 54 In the driver's door: Central locking button (general example).
Central locking button.
- Unlock the vehicle.
- Lock the vehicle.
The central locking button functions both when the ignition is on or off, but only when all the doors are closed.
If the vehicle is locked from the outside using the vehicle key, the central locking buttons will be disabled.
If the vehicle is locked from the inside using the central locking button, then:
The
indicator light in the button will turn yellow if all doors are closed and locked.
The anti-theft alarm system will not be activated Anti-theft alarm system.
The doors can be opened from the inside by pulling the door handle. The
indicator light in the button turns off. The unopened doors and the trunk lid will remai
locked and cannot be opened from the outside.
Opening and closing the driver's door in an emergency
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Fig. 55 Driver’s door handle: prying off the cap.
Generally, all doors will lock when locking manually. Only the driver door will unlock when unlocking manually.
Note the information about the anti-theft alarm system Anti-theft alarm system.
1. Position the key bit or emergency key on the notch in the driver door handle from below.
2. Hold your index finger under the key bit.
3. Use the vehicle key to pry the cap off in the direction of the arrow fig. 55.
4. Insert the key bit in the lock cylinder and unlock or lock the vehicle.
5. Pull on the door handle and reinstall the cap.
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Special considerations for manual unlocking
An alarm is triggered when the driver's door is opened Anti-theft alarm system.
An emergency start must be performed after unlocking Troubleshooting.
Switch the ignition on to turn off the alarm.
The electronic immobilizer will detect a valid vehicle key.
The anti-theft alarm system is not activated when the vehicle is manually locked using the key bit
Anti-theft alarm system.
Locking the front passenger door and rear doors in an emergency
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Fig. 56 On the front of the right rear door: emergency locking the vehicle with the vehicle key (general example).
The front passenger door and the rear doors can each be locked manually.
The anti-theft alarm system is not activated when this happens Anti-theft alarm system.
1. Open the door.
2. Remove the rubber seal in the front of the door.
3. Insert the key bit or emergency key into the slot and turn it fig. 56.
4. Reattach the rubber seal.
5. Check that the door is locked.
6. Have the vehicle checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
If a door is locked manually, it will unlock again when the vehicle is unlocked or if that door is opened from the inside.
Doors can be unlocked and opened from the inside by pulling the door handle.
Child safety lock
Please read the introductory information and heed the Warnings and Notice
and Introduction.
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Fig. 57 Child safety lock:
left rear door,
right rear door.
Child safety lock is switched off.
Child safety lock is switched on.
The child safety locks are located on the inner door panels of the rear doors.
The child safety lock reduces the risk of the rear doors being opened from the inside
When the child safety lock is switched on, the door can only be opened from the outside.
Switching the child safety lock on or off
1. Unlock the vehicle the open the respective rear door.
2. Bring the slot into the corresponding position fig. 57.
WARNING
When the child safety lock is switched on, that door cannot be opened from the inside. This can result in people locking themselves inside the vehicle. In an
emergency, they may not be able to exit the vehicle without assistance or help themselves.
Never leave children or people requiring assistance unattended in the vehicle when the doors are locked.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may be subjected to very high or low temperatures. There is a risk of
serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
and Introduction.
If the indicator light does not turn off
The red LED in the vehicle door flashes briefly and then stays on.
There is a malfunction in the locking system.
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the turn signals are not flashing
The turn signals are not blinking as confirmation when locking the vehicle:
1. Check whether all of the doors and the trunk lid and engine hood are closed.
2. Close any doors and trunk lid or engine hood that are not closed.
If the vehicle is locking automatically
The vehicle will lock again automatically after approximately 45 seconds if one of the following conditions apply:
8
The vehicle was unlocked, but not opened
The ignition was not switched on
The trunk lid was not opened.
Locking with a second vehicle key
For vehicles with Keyless Access with push-button start: If a second vehicle key is used to lock the vehicle from outside, the vehicle key inside the vehicle is
immediately disabled so that it cannot be used to start the engine; it is still possible to perform an emergency start, however.
1. To enable the vehicle key inside the vehicle so that it can be used to start the engine as usual, press the
button on the remote control vehicle key inside th
vehicle
Locking the vehicle after an airbag deploys
The entire vehicle unlocks when an airbag deploys in a collision. Depending on the severity of the damage, it may be possible to lock the vehicle as follows after the
collision:
1. Switch the ignition off.
2. Open the driver door and shut it again.
3. Lock the vehicle.
NOTICE
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the vehicle. This may cause the windows to
open and moisture may enter the vehicle interior. This could lead to damage to the vehicle interior.
Never direct the jet of a high pressure cleaner or a steam jet directly towards the sensors in the door handles.
It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery in the vehicle is weak or drained. The
vehicle can be manually unlocked or locked.
If there is no valid vehicle key in the vehicle or one is not detected, a message will appear in the instrument cluster display. This can occur if another signal
interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.
Anti-theft alarm system
The vehicle may be equipped with an anti-theft alarm system.
The anti-theft alarm system monitors the doors, the hood, and the trunk lid.
The anti-theft alarm system is automatically activated when you lock the vehicle.
If an attempt is made to access the vehicle without using the appropriate vehicle key, this triggers the anti-theft alarm system, which emits audible and visual
warning signals for up to five minutes.
When is the alarm triggered?
If a door that was unlocked manually using the vehicle key is opened.
If the hood is opened.
If the trunk lid is opened.
If the ignition is switched on with an invalid vehicle key.
If the diagnostic connection is used when the anti-theft alarm system is active.
Switching off the alarm
1. Unlock the vehicle with the
unlock button on the vehicle key.
Or: switch on the ignition using a valid vehicle key.
2. For vehicles with Keyless Access with push-button start: Grasp the door handle
“Keyless Access” with push-button start .
The anti-theft alarm system will not work correctly if the 12 V vehicle battery is weak or drained.
Trunk lid
Introduction
The trunk lid is unlocked and locked together with the doors.
On vehicles with Keyless Access, the trunk lid is automatically unlocked when opening
“Keyless Access” with push-button start .
If individual door opening or the opening of one side of doors is activated in the Infotainment system settings for opening and closing, you must press the
but
on the remote control vehicle key twice to unlock the trunk lid.
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On vehicles with Keyless Access you must press the sensor on the inside of the driver's or front passenger's door handle twice to do this.
WARNING
Uncontrolled or unintentional release: opening and closing the trunk lid can cause accidents and serious injuries.
Do not open or close the trunk lid if anyone is in the way.
Always keep the trunk lid closed while driving.
Close and lock the trunk lid and all doors when the vehicle is not in use.
Check that, when closed, the trunk lid is flush with the areas of the vehicle body around it.
WARNING
Depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious injuries, illness or death, especially for
very young children.
Make sure that no one remains in the vehicle.
Never let children play in or on the vehicle unattended, especially when the trunk lid is open. Children could enter the luggage compartment, close the lid,
and then lock themselves in.
WARNING
The vehicle may not always detect when the trunk lid is not latched if a cargo rack that is carrying cargo is mounted on the trunk lid. If the trunk lid is not latched,
it may open suddenly while driving. This may cause serious injuries.
Check that, when closed, the trunk lid is flush with the areas of the vehicle body around it.
WARNING
If there is a heavy load of snow or cargo on the trunk lid, the additional weight may cause the lid to lower, which can result in serious injuries.
Never open the trunk lid if there is a heavy load of snow or cargo such as a cargo rack on it.
Remove the snow or cargo before opening the trunk lid.
If necessary, support the trunk lid or remove the cargo and/or snow before opening the trunk lid.
WARNING
Closing the trunk lid incorrectly may lead to the rear window shattering and cause serious injuries.
Do not push the trunk lid closed with your hand on the rear window.
NOTICE
Using the opening mechanism incorrectly may damage the component and could prevent the trunk lid from closing.
Never attach or secure cargo on the opening mechanism.
NOTICE
Using the rear spoiler incorrectly may damage the component and result in it breaking off.
Never attach or secure cargo to the rear spoiler.
Opening and closing the trunk lid
Please read the introductory information and heed the Warnings and Notice
and Introduction.
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