Toyota C-HR (2019 year). Manual - part 8



Vehicles with a smart key system

Locks all the doors

Check that the door is securely
locked.

Unlocks the door

Pressing the button unlocks the
driver’s door.
Pressing the button again within
3 seconds unlocks the other
doors.
Press and hold to open the windows

: These settings must be customized at your Toyota dealer.

◆

Key

Turning the key operates the doors as follows:



Vehicles without a smart key system

Locks all the doors

Turn and hold to close the win-
dows

Unlocks the door

Turning  the  key  unlocks  the
driver’s  door.  Turning  the  key
again unlocks the other doors.
Turn  and  hold  to  open  the  win-
dows

: These settings must be customized at your Toyota dealer.



Vehicles with a smart key system

The doors can also be locked and unlocked with the mechanical key.
(

P. 448)

114

■

Operation signals
Doors:
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked using the wireless remote control.
(Locked: once; Unlocked: twice)
Windows:
A buzzer sounds to indicate that the windows are operating.

■

Security feature



Vehicles without a smart key system

If a door is not opened within approximately 60 seconds after the vehicle is
unlocked using the wireless remote control, the security feature automatically
locks the vehicle again.



Vehicles with a smart key system

If a door is not opened within approximately 60 seconds after the vehicle is
unlocked using the entry function or wireless remote control, the security fea-
ture automatically locks the vehicle again.

■

When the door cannot be locked by the lock sensor on the surface of the
front door handle (vehicles with a smart key system)

■

Door lock buzzer



Vehicles without a smart key system

If an attempt to lock the doors using the wireless remote control is made
when a door is not fully closed, a buzzer will sound continuously for 5 sec-
onds. Fully close the door to stop the buzzer, and lock the doors again.



Vehicles with a smart key system

If an attempt to lock the doors using the entry function or wireless remote
control is made when a door is not fully closed, a buzzer will sound continu-
ously for 5 seconds. Fully close the door to stop the buzzer, and lock the
doors again.

Use your palm to touch the lock sensor.

115

■

If the smart key system or wireless remote control does not operate
properly
Vehicles with a smart key system: Use the mechanical key to lock and unlock
the doors. (

P. 448)

Replace the battery with a new one if it is depleted. (

P. 386)

◆

Door lock switches

Locks all the doors
Unlocks all the doors

◆

Inside lock buttons

Locks the door
Unlocks the door

The  front  doors  can  be  opened
by  pulling  the  inside  handle
even  if  the  lock  buttons  are  in
the lock position.

Unlocking and locking the doors from the inside

116

Move the inside lock button to the lock position.
Close the door.



Vehicles without a smart key system

The door cannot be locked if the key is in the engine switch.



Vehicles with a smart key system

The door cannot be locked if the engine switch is in ACCESSORY or
IGNITION ON mode, or the electronic key is left inside the vehicle.

The key may not be detected correctly and the door may be locked.

The door cannot be opened from
inside the vehicle when the lock is
set.

Unlock
Lock

These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear doors.

Locking the doors from the outside without a key

Rear door child-protector lock

1
2

117

■

Switching the door unlock function (vehicles with a smart key system)
It is possible to set which doors the entry function unlocks using the wireless
remote control.

Turn the engine switch off.

When the indicator light on the key surface is not on, press and hold

for

approximately 5 seconds while pressing and holding

The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at least
5 seconds, and repeat step

■

Open door warning buzzer
If a door or the back door is not fully closed, a buzzer will sound when the
vehicle speed reaches 3 mph (5 km/h).
The open door(s) or back door is indicated on the multi-information display.

■

Conditions affecting the operation of the smart key system or wireless
remote control



Vehicles without a smart key system

P. 107



Vehicles with a smart key system

P. 128

■

Customization
Settings (e.g. unlocking function using a key) can be changed.
(Customizable features:

P. 486)

Multi-information

display

Unlocking function

Beep

Holding the driver’s door
handle unlocks only the
driver’s door.

Exterior: Beeps 3 times
Interior: Pings once

Holding the front passen-
ger’s door handle unlocks
all the doors.

Holding a door handle
unlocks all the doors.

Exterior: Beeps twice
Interior: Pings once

118

WARNING

■

To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant falling out,
resulting in death or serious injury.

●

Ensure that all doors are properly closed and locked.

●

Do not pull the inside handle of the doors while driving.
Be especially careful for the front doors, as the doors may be opened
even if the inside lock buttons are in locked position.

●

Set the rear door child-protector locks when children are seated in the rear
seats.

■

When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline, whether there is enough space for a door to open and whether a
strong wind is blowing.
When opening or closing the door, hold the door handle tightly to prepare
for any unpredictable movement.

■

When using the wireless remote control or key and operating the
power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the wireless remote control or
key. It is possible for children and other passengers to get caught in the
power window.

■

When closing the rear door

Take extra care to prevent your fingers,
etc., from being caught. Failure to do so
may result in death or serious injury.

119

Back door

◆

Entry function (vehicles with a smart key system)

Press the button to unlock
the back door.

The door cannot be unlocked for
3 seconds after the door is
locked.

Press the button to lock the
back door.

Check that the door is securely
locked.

◆

Wireless remote control

P. 112

◆

Key

P. 113

◆

Door lock switches

P. 115

The back door can be locked/unlocked and opened by the fol-
lowing procedures.

Unlocking and locking the back door

120

Raise the back door while pushing
up the back door opener switch.

The back door cannot be closed
immediately after the back door
opener switch is pushed.

Lower the back door using the
back door handle, and make sure
to push the back door down from
the outside to close it.

Be careful not to pull the back door
sideways when closing the back
door with the handle.

■

Operation signals
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked using the entry function or wireless remote con-
trol. (Locked: Once; Unlocked: Twice)

■

Luggage compartment light
The luggage compartment light turns on when the back door is opened.

Opening the back door

When closing the back door

121

■

If the back door opener is inoperative
The back door can be operated from the inside.

Using a screwdriver, remove the cover.
To protect the cover, place a rag
between the flathead screwdriver and
the cover as shown in the illustration.

Loosen the screw.

Turn the cover.

Move the lever.

122

WARNING

■

Caution while driving

●

Keep the back door closed while driving.
If the back door is left open, it may hit near-by objects while driving or lug-
gage may be unexpectedly thrown out, causing an accident.
In addition, exhaust gases may enter the vehicle, causing death or a seri-
ous health hazard. Make sure to close the back door before driving.

●

Before driving the vehicle, make sure that the back door is fully closed. If
the back door is not fully closed, it may open unexpectedly while driving,
causing an accident.

●

Never let anyone sit in the luggage compartment. In the event of sudden
braking or a collision, they are susceptible to death or serious injury.

■

When children are in the vehicle
Observe the following precautions.
Failure to do so may result in death or serious injury.

●

Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could
have heat exhaustion or other injuries.

●

Do not allow a child to open or close the back door.
Doing so may cause the back door to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing back door.

123

WARNING

■

Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.

●

Remove any heavy loads, such as snow and ice, from the back door
before opening it. Failure to do so may cause the back door to suddenly
shut again after it is opened.

●

When opening or closing the back door, thoroughly check to make sure
the surrounding area is safe.

●

If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.

●

Use caution when opening or closing the back door in windy weather as it
may move abruptly in strong wind.

●

The back door may suddenly shut if it is
not  opened  fully.  It  is  more  difficult  to
open  or  close  the  back  door  on  an
incline  than  on  a  level  surface,  so
beware  of  the  back  door  unexpectedly
opening or closing by itself. Make sure
that  the  back  door  is  fully  open  and
secure  before  using  the  luggage  com-
partment.

●

When closing the back door, take extra
care to prevent your fingers, etc., from
being caught.

●

When closing the back door, make sure
to press it lightly on its outer surface. If
the back door handle is used to fully
close the back door, it may result in
hands or arms being caught.

124

WARNING

■

Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.

●

Do not pull on the back door damper stay to close the back door, and do
not hang on the back door damper stay.
Doing so may cause hands to be caught or the back door damper stay to
break, causing an accident.

●

If a bicycle carrier or similar heavy object is attached to the back door, it
may suddenly shut again after being opened, causing someone’s hands,
head or neck to be caught and injured. When installing an accessory part
to the back door, using a genuine Toyota part is recommended.

NOTICE

■

Back door damper stays
The back door is equipped with damper stays that hold the back door in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.

●

Do not place your hand on the damper stay or apply lateral forces to it.

●

Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.

●

Do not touch the damper stay rod with
gloves or other fabric items.

●

Do not attach any accessories other
than genuine Toyota parts to the back
door.

125

Smart key system



● Unlocks and locks the doors (P. 112)
● Unlocks and locks the back door (P. 119)
● Starts the engine (P. 175)

■

Antenna location

■

Effective range (areas within which the electronic key is detected)

When starting the engine or changing engine switch modes
The system can be operated when the electronic key is inside the vehi-
cle.



: If equipped

The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.

Antenna outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment

When  locking  or  unlocking  the
doors
The system can be operated when
the  electronic  key  is  within  about
2.3 ft.  (0.7  m)  of  an  outside  front
door  handle  and  the  back  door.
(Only  the  doors  detecting  the  key
can be operated.)

126

■

Alarms and warning messages
A combination of exterior and interior buzzers as well as warning messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures based on the displayed message. (

P. 430)

When only an alarm sounds, circumstances and correction procedures are as
follows.

■

When “Smart Key System malfunction. See owner’s manual” is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.

Alarm

Situation

Correction procedure

Exterior buzzer sounds
once for 5 seconds

An attempt was made
to lock the vehicle while
a door was open.

Close all of the doors
and lock the doors
again.

Interior buzzer sounds
continuously

The engine switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s

door

was

opened

while

the

engine switch was in
ACCESSORY mode).

Turn the engine switch
off and close the
driver’s door.

127

■

Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not in operation for a long time.

●

In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of

the outside of the vehicle for 10 minutes or longer.

• The smart key system has not been used for 5 days or longer.

●

If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.

■

Electronic key battery-saving function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.

Press

twice while pressing and

holding

. Confirm that the electronic

key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.

128