Renault Zoe (2023 year). Manual in english

AUTOMATIC CLIMATE CONTROL (4/4)

Stopping the system

Turn the control 1 to “OFF” to stop the

system. To start it, turn the control 1

again, then adjust the fan speed or

press the button 4.

Air recirculation (isolation of

Manual use

the passenger compartment)

Press the 7 button: the integrated indi-

cator light comes on.

This function is managed automatically

(operation is confirmed by a warning

Prolonged use of this position may lead

light on button 7), but you can also acti-

to odours, caused by non-renewal of

vate it manually.

air, and the formation of condensation

on the windows.

We therefore advise you to return to au-

tomatic mode as soon as air recircula-

tion is no longer needed, by pressing

button 7.

The demisting/de-icing will still take

priority over the air recirculation.

3.10

CarManuals2.co

AIR CONDITIONING: programming (1/2)

EV programming

Comfort programs

OFF

Temperature

Program

Comfort programme 1

Edit

Ready to

06:00 AM

L M M J V S D

Comfort programme 2

L M M J V S D

Ready to

09:00 AM

L M M J V S D

Charge

Climate

Calendar

With the engine running and the ve-

On vehicles fitted with an automatic air

hicle stationary, use the multimedia

conditioning system, you can adjust the

screen 1 to select the “Settings” menu

temperature 5 from this menu and acti-

Driver’s responsibility

and the “Vehicle” tab, then select the

vate/deactivate saved programmes.

when parking or stopping

“EV programming” menu 2 and the

Select the time and date 6 for the

the vehicle

“Climate” tab 4.

schedule that you wish to change to

Never leave an animal,

access the settings.

child or adult who is not self-suffi-

Programming the departure

Programmed times are displayed in

cient alone on your vehicle, even for

area A.

a short time.

time

Note: you can program the air condi-

In hot and/or sunny weather, please

Press “Edit” 3 to access the comfort

tioning using a smartphone application.

remember that the temperature

settings.

Please refer to the multimedia instruc-

inside the passenger compartment

You may store multiple comfort pro-

tions for further information.

increases very quickly.

grams.

RISK OF DEATH OR SERIOUS

INJURY.

3.11

CarManuals2.co

AIR CONDITIONING: programming (2/2)

Note:

Immediate activation of the

However, the function can be deacti-

- You can deactivate the comfort pro-

vated if:

air-conditioning

grams by pressing “OFF”;

- the engine is running;

It is possible to carry out immediate

- the minimum time period between

- the charging socket is disconnected;

starting of the air conditioning, if:

each programme is two hours;

- the traction battery charging level is

- the bonnet is closed;

- depending on the vehicle, the se-

lower than 20%;

- the traction battery charge level is

lected temperature is displayed on

- the bonnet is open.

over 20%;

the 2 menu.

Note: any modification carried out

- the doors are closed and locked;

within 2 hours before a programmed

- the engine is stopped.

“Programme” activation

start must be cancelled and re-pro-

With the engine running and the ve-

grammed in order to be registered.

The function launches before the time

hicle stationary, use the multimedia

scheduled by the customer, so that the

screen 1 to select the “Settings” menu,

vehicle reaches a comfortable temper-

“Vehicle” tab, then the “EV program-

ature by the time they arrive, if:

ming” menu and the “Climate” tab 4.

- the vehicle is connected to the elec-

Please refer to the multimedia instruc-

trical supply;

tions for further information.

- the bonnet is closed;

- the traction battery charge level is

Driver’s responsibility

over 20%;

Stopping the programmed air

when parking or stopping

- the doors are closed and locked;

conditioning

the vehicle

- the engine is stopped.

The air conditioning stops automati-

Never leave an animal,

Warning light 

comes on the in-

cally around ten minutes after the set

child or adult who is not self-suffi-

strument panel.

end time.

cient alone on your vehicle, even for

a short time.

Note: if your vehicle is not connected,

your programme is reduced to 10 min-

In hot and/or sunny weather, please

utes in order to maintain vehicle range.

remember that the temperature

inside the passenger compartment

increases very quickly.

RISK OF DEATH OR SERIOUS

INJURY.

3.12

CarManuals2.co

AIR CONDITIONING: information and operating instructions (1/2)

Advice on use

Recommendations to limit energy

Operating faults

consumption and maintain the

In some situations, (air conditioning

As a general rule, contact your ap-

vehicle range

off, air recirculation activated, ventila-

proved dealer in the event of an oper-

tion speed at zero or low, etc.) you may

Drive with the air vents open and the

ating fault.

notice that condensation starts to form

windows closed. If the vehicle has been

- Reduction in de-icing, demisting

on the windows and windscreen.

parked in the sun, open the doors for a

or air conditioning performance.

few moments to let the hot air escape

If there is condensation, use the “Clear

This may be caused by the passen-

before starting the engine.

View” function to remove it, then use

ger compartment filter cartridge be-

the air conditioning in automatic mode

It is preferable, before setting off, to

coming clogged.

to stop it forming again.

use of the programmed air conditioning

- No hot or cold air is being pro-

➥ 3.11.

duced. Check that the controls are

Maintenance

set correctly and that the fuses are

sound. Otherwise, switch off the

Refer to the Maintenance Document

system.

for your vehicle for the inspection fre-

quency.

Presence of water under the

vehicle

Range

After prolonged use of the air condi-

It is normal to notice an increase in

tioning system, it is normal for water

energy usage when the air conditioning

to be present under the vehicle. This is

is operating.

caused by condensation.

Do not open the refriger-

Use the air conditioning system reg-

ant fluid circuit. The fluid

ularly, even in cold weather, running

may damage eyes or skin.

it at least once a month for approxi-

mately 5 minutes.

3.13

CarManuals2.co

AIR CONDITIONING: information and operating instructions (2/2)

Type of refrigerant fluid

Type of oil in the air condi-



tioning circuit

Inflammable product



Consult the driver’s hand-



book

Maintenance



Quantity of refrigerant

x.xxx kg

fluid present in the ve-

hicle.

The refrigerant fluid circuit (of which

some components are hermetically

Global

Warming

sealed) may contain fluorinated green-

GWP xxxxx

Potential (CO2 equiv-

house gases.

alent).

Do not open the refrigerant

Depending on the vehicle, you will find

fluid circuit. The fluid may

the following information on label A af-

CO2 eq

Quantity in weight and

damage eyes or skin.

fixed inside the engine compartment.

x.xx t

in CO2 equivalent.

The presence and location of the infor-

mation on label A depends on the ve-

hicle.

Before carrying out any

action in the engine com-

partment, you must switch

off the ignition. ➥ 2.2.

3.14

CarManuals2.co

MULTIMEDIA EQUIPMENT

The presence and location of this equip-

Induction charging area 5

ment depends on the vehicle version.

➥ 3.19

1 Multimedia touchscreen display;

2 Multimedia sockets;

3 Steering column control;

4 Voice commands;

5 Induction charging area;

6 Microphone.

Using the telephone

We remind you of the need

to conform to the legislation

in force concerning the use

of such equipment.

Refer to the equipment instructions

for information on how to operate

this equipment.

3.15

CarManuals2.co

ELECTRIC WINDOWS (1/2)

Electric windows

Press or pull the switch to raise or lower

a window to the desired height (the rear

windows do not open fully);

These systems operate with the igni-

tion on or off, until one of the front doors

is opened (limited to about 3 minutes).

From the driver’s seat, use switch:

for the driver’s side;

for the front passenger side;

and  5 for the rear passenger win-

dows.

Safety of rear occupants

From the passenger seats, use

The driver can prevent operation of the rear electric windows by pressing

switch 6.

switch 4. A confirmation message is displayed on the instrument panel.

Note: if the window detects resistance

Driver’s responsibility

when closing (e.g.: branch of a tree,

Never leave your vehicle with the card inside, when there is a child, dependent

etc.) it stops and then lowers again by a

adult or a pet on-board, even for a short while. They may pose a risk to them-

few centimetres.

selves or to others by starting the engine or activating equipment (such as the

gear lever or electric windows). If any part of the body becomes trapped, reverse

the direction of the window immediately by pressing the relevant switch.

Risk of serious injury.

Avoid resting any objects against

a half-open window: there is a risk

that the electric window could be

damaged.

3.16

CarManuals2.co

ELECTRIC WINDOWS (2/2)

One-touch mode

Operating faults

(depending on vehicle)

If a fault occurs when closing a window,

This mode works in addition to the

the system switches to normal mode:

operation of the electric windows de-

lift the switch concerned as many times

scribed previously. It can be fitted to the

as necessary until the window is fully

driver’s window.

closed, release it. Press the switch

Briefly press or pull the window switch

again (still on the closing side) for ap-

fully: the window is fully lowered or

proximately one second to reset the

raised. Pressing the switch again stops

system.

the window moving.

If necessary,

contact

approved

Impossible to operate the one-touch

Dealer.

electric window

The one-touch electric window is

equipped with heat protection: if you

press the switch for the window more

than sixteen consecutive times it goes

Manual window winder

into protection mode

(locking the

window).

controls

You can:

Turn handle 8.

– use the electric window switch briefly

and with intervals of approximately

30 seconds;

- with the engine running, the window

will be unlocked after approximately

20 minutes of inaction on the electric

window switch.

When closing the windows,

Note: if the window detects resistance

ensure that no part of the

when closing (e.g.: branch of a tree,

body (arm, hand, etc.) is

etc.) it stops and then lowers again by a

protruding from the vehicle.

few centimetres.

Risk of serious injury.

3.17

CarManuals2.co

INTERIOR LIGHTING, SUN VISOR

Map reading light

Luggage compartment light

Sun visor

(depending on the vehicle)

Light 3 comes on when the luggage

Lower the sun visor 4 over the wind-

Press switch 1 of 2 for:

compartment is opened.

screen or unclip it and turn it over the

side window.

- permanent lighting;

- lighting switches off immediately.

Courtesy mirrors

Note: on vehicles fitted with a multime-

dia screen, you can use the multime-

Slide cover 5.

dia screen to deactivate/activate the

The light 6 switches on automatically.

reading lights which switch on when

the doors or luggage compartment are

opened. ➥ 1.92.

Unlocking and opening the doors or

tailgate switches on the timed cour-

tesy lights and lights.

3.18

CarManuals2.co

PASSENGER COMPARTMENT STORAGE, FITTINGS (1/3)

Front door storage

Induction charging area 2

Central storage

compartments 1

compartment 3

This is used to charge your phone with-

out the need for a cable. Please refer

to the multimedia instructions for further

Cup holder 4

information.

When turning corners,

accelerating or braking,

No object should be placed

ensure that the recepta-

on the floor (in front of the

cle being held by the cup

driver). Such objects may

holder is not dislodged.

slide under the pedals

during sudden braking manoeuvres

There is a risk of burning if hot

and obstruct their use.

liquid escapes.

3.19

CarManuals2.co

PASSENGER COMPARTMENT STORAGE, FITTINGS (2/3)

Sun blind storage

Central storage

Dashboard storage 7

compartment 5

compartment 6

(depending on the vehicle)

Can be used to hold motorway toll tick-

Glove box

ets, maps, etc.

Can be used to hold motorway toll tick-

Pull handle 8 to open it.

ets, maps, etc.

It can hold A4 size documents, a large

bottle of water, etc.

Ensure that no hard, heavy

or pointed objects are

placed in the “open” storage

compartments in such a

way that they may fall onto passen-

gers during sudden turning, braking

or in the event of an accident.

3.20

CarManuals2.co

PASSENGER COMPARTMENT STORAGE, FITTINGS (3/3)

Grab handle 9

Rear door storage

Storage pocket 11 with side

compartment 10

opening

This offers support and can be held

when the vehicle is being driven.

Do not use it for getting into or out of

the vehicle.

Ensure that no hard, heavy

or pointed objects are

placed in the “open” storage

compartments in such a

way that they may fall onto passen-

gers during sudden turning, braking

or in the event of an accident.

3.21

CarManuals2.co

REAR HEADRESTS

Position for use

To refit the headrest

Raise or lower the headrest while pull-

Insert the headrest rods into the holes,

ing it towards the front of the vehi-

and lower the headrest to the first

cle. Check that the bonnet is correctly

notch. Check that it is correctly locked.

locked.

Storage position

To remove the headrest

Press the button A and lower the head-

Press the button A on the switch 1 and

rest completely.

remove the headrest.

When the headrest is set at the

lowest position (position B), this is

for storage only: it should not be in

this position when a seat is occupied.

The headrest is a safety

component; check that it is

fitted and in the correct po-

sition.

3.23

CarManuals2.co

REAR BENCH SEAT: functions

To replace the seatback, proceed in

the reverse order to removal.

Before moving the seatback, put

Refit the seatback and click it back into

the seat belt in belt guide A to avoid

place.

damaging it.

When moving the rear

seats, ensure that nothing

obstructs the anchorage

points (passenger’s arm or

leg, a pet, gravel, cloth, toys, etc.).

The seatback may be folded down to

allow bulky objects to be transported.

To fold down the seatback

Ensure that the front seats are far

For safety reasons, carry

enough forward.

out any adjustments when

When refitting the seat-

Lower the headrests fully.

the vehicle is not being

back, make sure it is cor-

driven.

Place the seat belts in their guides A.

rectly locked in place.

The configuration of the two-seat

If seat covers are fitted,

Press button 1 and lower the seat-

bench with the small seatback B

make sure these do not prevent the

back B.

pulled down, does not allow the

seatback latch from locking in.

central seat to be used as it would

Make sure that the seat belts are

be impossible to buckle the seat belt

positioned correctly.

(belt buckles inaccessible).

Reposition the headrests.

3.24

CarManuals2.co

REAR PARCEL SHELF

Rear parcel shelf

- push the shelf 2 inwards and turn it;

To remove:

- pull the shelf towards you.

- lower the rear headrests;

To refit, proceed in the reverse order to

removal.

- unhook both straps 1;

- lift the shelf 2 upwards to unclip;

Do not place any objects,

especially heavy or hard

objects, on the parcel shelf.

These may pose a risk to

the vehicle occupants if the driver

has to brake suddenly or if the vehi-

Maximum weight on rear parcel

cle is involved in an accident.

shelf: 2 kg, evenly distributed.

3.25

CarManuals2.co

LUGGAGE COMPARTMENT COVER: utility versions

The luggage compartment cover con-

The luggage compartment cover is

sists of a rigid section A and a folding

in the folded position.

removed.

section B.

To fold it:

To remove it: with the cover in the folded

The luggage cover is in the unfolded

position and holding it horizontally:

- lift shelf A slightly and pull it towards

position.

you to remove it;

- pull one side of the luggage com-

partment cover towards you, tilting it

- then fold section B back on itself.

slightly;

- then pull the other side of the lug-

gage compartment cover to com-

Do not place any objects,

pletely detach it from its housing.

especially heavy or solid

objects on the luggage

compartment cover. These

may pose a risk to the vehicle occu-

pants if the driver has to brake sud-

denly or if the vehicle is involved in

an accident.

3.26

CarManuals2.co

TRANSPORTING OBJECTS IN THE LUGGAGE COMPARTMENT

Always position the objects transported

so that the largest surface is against:

- The rear bench seatback for normal

loads (example A).

- The front seatbacks with the rear

seatbacks folded down, as is the case

for maximum loads (example B).

Always position the heavi-

Ensure that the objects being trans-

est items directly on the

ported are evenly distributed throughout

floor. Use the lashing

the loading area.

points 1 on the boot floor, if

If you have to place objects on the folded

these are fitted to the vehicle. The

seatback, it is necessary that you lower

luggage should be loaded in such a

the headrests before folding the seat-

way that no items will be thrown for-

back so that it can be folded as flat as

ward and strike the occupants if the

possible against the seat.

driver has to brake suddenly. Fasten

the rear seat belts, even if the seats

are not occupied.

3.28

CarManuals2.co

BONNET (1/2)

The vehicle drive system

in an electric vehicle uses

a direct voltage of approxi-

mately 400 volts.

This system can get hot during

and after switching off the ignition.

Observe the warning messages on

the labels in the vehicle.

Any intervention or modification on

the vehicle’s 400 V electrical system

To open, pull handle 1, located on the

Unlocking the bonnet catch

(components, cables, connectors,

left-hand side of the dashboard.

traction battery) is strictly prohibited.

Lift the bonnet by several centimetres

and push lever 2 to the left.

The risk of serious burns or elec-

tric shocks can lead to death.

When working in the engine

The engine cooling fan may also

compartment, ensure that

the windscreen wiper stalk

start at any moment. The 

is in the park position.

label in the engine compartment re-

minds you of this.

Risk of injury.

In the event of even a slight

impact involving the radia-

Do not do any work under

tor grille or bonnet, have the

the bonnet when the vehicle

bonnet lock checked by an

is charging or when the igni-

authorised dealer as soon as pos-

tion is switched on.

sible.

4.2

CarManuals2.co

BONNET (2/2)

Opening the bonnet

Closing the bonnet

Lift the bonnet; you will need to guide it

Check that nothing has been left in the

as it is held by a strut.

engine compartment.

To close the bonnet again, hold the

bonnet in the middle and lower it to

30 cm above the closed position, then

release it. It will latch automatically

under its own weight.

Do not press down on the

bonnet: there is a risk that

the bonnet will close inad-

vertently.

After carrying out any work

in the engine compart-

ment, check that nothing

has been left behind (cloth,

Ensure that the bonnet is

tools, etc.).

properly locked.

Otherwise, this may lead to engine

Ensure that nothing is pre-

damage.

venting locking (grit, cloths,

etc.).

4.3

CarManuals2.co

LEVELS (1/3)

Checking intervals

Check the coolant level regularly

(very severe damage is likely to be

caused to the engine if it runs out of

coolant).

If the level needs to be topped up, only

use products approved by our Technical

Department which ensure:

- protection against freezing;

- anticorrosion protection of the cool-

ing system.

Note: for a new vehicle in the running-in

phase: the coolant level may be higher

than the “MAXI” mark on the tank, then

drop to between the “MINI” and “MAXI”

marks. This does not present a risk.



Coolant

The level is checked with the engine

switched off and on flat ground. The

level when cold must be between the

“MINI” and “MAXI” marks on the cool-

ant reservoir 1.

If there is an abnormal or repeated

Top this level up when cold before the

drop in the fluid level, please consult

“MINI” mark is reached.

an authorised dealer.

No operations should be

carried out on the cooling

Do not do any work under

circuit when the engine is

the bonnet when the vehicle

hot.

is charging or when the igni-

tion is switched on.

Risk of burns.

4.4

CarManuals2.co

LEVELS (2/3)

Replacement intervals

Topping up

Refer to the Maintenance Document for

After any operation on the hydraulic

your vehicle.

circuit, a specialist must replace the

fluid. Only use fluids approved by our

Technical Department (and taken from

The vehicle drive system

a sealed container).

in an electric vehicle uses

a direct voltage of approxi-

Level 2

mately 400 volts.

It is normal for the level to drop as the

This system can get hot during

brake linings wear, but it must never

and after switching off the ignition.

drop lower than the “MINI” warning

Observe the warning messages on

line.

the labels in the vehicle.

If you wish to check the disc wear your-

self, you should obtain the document

Any intervention or modification on

explaining the checking procedure from

the vehicle’s 400 V electrical system

our network or from the manufacturer’s

(components, cables, connectors,

website.

traction battery) is strictly prohibited.



Brake fluid

The risk of serious burns or elec-

The level should be read with the engine

tric shocks can lead to death.

switched off and on level ground. This

The engine cooling fan may also

should be checked frequently, and im-

mediately if you notice even the slight-

start at any moment. The 

est loss in braking efficiency.

label in the engine compartment re-

minds you of this.

Replacement intervals

Risk of injury.

Refer to the Maintenance Document for

your vehicle.

If there is an abnormal or repeated

drop in the fluid level, please consult

an authorised dealer.

4.5

CarManuals2.co

LEVELS (3/3)

When working in the engine

compartment, ensure that



Windscreen washer

the windscreen wiper stalk

reservoir

is in the park position.

Topping up

Risk of injury.

Open cap 3, fill until you can see the

fluid, then refit the cap.

Liquid

When working in the engine

compartment, certain parts

Screen wash product (product with an-

may be hot. In addition,

tifreeze in winter).

the engine cooling fan can

come on at any moment.

Jets

Risk of burns or serious injury.

Use a tool such as a needle to adjust

the height of the windscreen washer

If there is an abnormal or repeated

jets.

drop in the fluid level, please consult

an authorised dealer.

4.6

CarManuals2.co

SECONDARY 12 V BATTERY (1/2)

Maintenance/replacement

The charge status of the 12 volt bat-

tery 1 can decrease, especially if you

use your vehicle:

The vehicle drive system

- when the outside temperature drops;

in an electric vehicle uses

- after extended use of energy-con-

a direct voltage of approxi-

suming devices with the engine

mately 400 volts.

switched off.

This system can get hot during

and after switching off the ignition.

Observe the warning messages on

For your safety and the

the labels in the vehicle.

proper operation of the ve-

hicle’s electrical equipment

Any intervention or modification on

(lights, windscreen wipers,

the vehicle’s 400 V electrical system

braking assistance etc.), any work

(components, cables, connectors,

on the secondary 12 V battery (re-

traction battery) is strictly prohibited.

The secondary battery is a 12 V battery:

this supplies the energy required to op-

moval, disconnection etc. ) must be

The risk of serious burns or elec-

erate vehicle equipment (lights, wind-

carried out by a specialist profes-

tric shocks can lead to death.

screen wipers, audio system, etc) and

sional.

The engine cooling fan may also

certain safety systems, such as ABS.

Risk of serious burns or electric

start at any moment.

shocks.

You should not open it or add any

Respect categorically the replace-

fluid.

The 

label in the engine com-

ment intervals (without exceeding

them) as stated in the maintenance

partment reminds you of this.

document.

Risk of injury.

The battery is a specific type.

Please ensure it is replaced with the

same type.

Contact an Authorised Dealer.

Do not do any work under

the bonnet when the vehicle

is charging or when the igni-

tion is switched on.

4.7

CarManuals2.co

SECONDARY 12 V BATTERY (2/2)

Breakdown recovery

To avoid damaging your vehicle, do

not recharge the secondary 12 V

battery using:

- an external battery charger;

- a battery from another vehicle.

Please contact an Authorised

Dealer.

Label A

Observe the indications on the battery.

2 naked flames and smoking are forbid-

den;

3 eye protection required;

4 keep away from children;

5 explosive materials;

6 please consult the vehicle user

manual;

7 corrosive substances.

Do not use your electric vehicle to

restart the 12 volt battery in another

Do not disconnect the sec-

vehicle. The 12 volt electric power of

ondary 12 V battery.

an electric vehicle is not enough to

perform such an operation.

Risk of serious burns or

Risk of damage to vehicle

electric shocks.

4.8

CarManuals2.co

TYRE PRESSURE

Vehicle fitted with a tyre pressure

monitoring system

In the event of under-inflation (punc-

tures, under-inflation, etc.), the 

warning light appears on the instrument

panel. ➥ 2.18.

C D

For your safety, please re-

spect the speed limit.

When they need to be re-

placed, only tyres of the

Label A

B : dimension of the tyres fitted to the

same make, size, type and profile

vehicle.

should be used on a single axle.

Open the driver’s door to read it.

C : tyre pressures for the front wheels.

They must: either have a load ca-

Tyre pressures should be checked

pacity and speed rating at least

when the tyres are cold.

D : tyre pressures for the rear wheels.

equal to those of the original

If the tyre pressures cannot be checked

tyres, or conform to those recom-

when the tyres are cold, increase the

mended by an authorised dealer.

pressures from 0.2 to 0.3 bar (or 3 PSI).

Failure to heed these instructions

Never deflate a hot tyre.

could endanger your safety and

affect your vehicle’s roadworthi-

ness.

Risk of loss of control of the ve-

hicle.

Tyre safety and chain fitting: for

information on servicing conditions

and, depending on the vehicle ver-

sion, the use of chains. ➥ 5.6.

4.9

CarManuals2.co

BODYWORK MAINTENANCE (1/3)

A well-maintained vehicle will last

You should

Observe the vehicle stopping distances

longer. It is therefore recommended to

when driving on gravelled surfaces to

Wash your car frequently, with the

maintain the exterior of the vehicle reg-

prevent paint damage.

engine off, with cleaning prod-

ularly.

ucts recommended by our Technical

Repair, or have repaired quickly, areas

Your vehicle has been treated with very

Department (never use abrasive prod-

where the paint has been damaged, to

effective anti-corrosion products. It is

ucts). Rinse thoroughly beforehand

prevent corrosion spreading.

nevertheless subject to various outside

with a jet:

Remember to visit the body shop pe-

influences.

spots of tree resin and industrial

riodically in order to maintain your an-

grime;

ti-corrosion warranty. Refer to the

Corrosive agents in the atmosphere

–

mud in the wheel arches and under-

Maintenance Document.

- atmospheric pollution (built-up and

neath the body which forms damp

industrial areas);

Respect local regulations about wash-

patches;

- saline atmospheres (near the sea,

ing vehicles (e.g. do not wash your ve-

bird droppings, which cause a

particularly in hot weather);

hicle on a public highway).

chemical reaction with the paint that

- seasonal and damp weather condi-

rapidly discolours paintwork and

If it is necessary to clean mechani-

tions (e.g. road salt in winter, water

may even cause the paint to peel

cal components, hinges, etc., spray

from road cleaners, etc.).

off;

them with products approved by our

wash the vehicle immediately to

Technical Department to protect them

Minor impacts

remove these marks since it is im-

after they have been cleaned.

possible to remove them by polish-

Abrasive action

ing;

Dust and sand in the air, mud, road grit

salt, particularly in the wheel arches

thrown up by other vehicles, etc.

and underneath the body after driv-

You should take a number of minor pre-

ing in areas where the roads have

cautions in order to safeguard your ve-

been gritted.

hicle against such risks.

Withdraw the vegetable falls (resin, film

etc.) from the vehicle regularly.

We have selected special products

to care for your vehicle and you can

obtain these from the manufactur-

er’s accessory outlets.

4.10

CarManuals2.co

BODYWORK MAINTENANCE (2/3)

What you should not do

Vehicles with a matte paint

Wash the vehicle in bright sunlight or

Degrease or clean using

finish

freezing temperatures.

high-pressure cleaning

This type of paint requires certain pre-

equipment or by spray-

cautions.

Do not scrape off mud or dirt without

ing products not ap-

pre-wetting.

proved by our Technical

You should do the following

Allow dirt to accumulate on the exterior.

Department:

Wash the vehicle by hand using plenty

Allow rust to form following minor im-

of water, using a soft cloth or a gentle

pacts.

sponge.

mechanical components

(e.g.:

Using solvents not approved by our

engine compartment);

Do not do the following

Technical Department to remove stains

the wheels

(e.g. braking system

may damage the paintwork.

Use wax-based products (polishing).

components such as brake calli-

Do not drive in snow or muddy condi-

pers);

Rub too hard.

tions without washing the vehicle, par-

the underbody;

Wash the vehicle in a roller-type car

ticularly under the wheel arches and

wash.

body.

the parts with hinges (e.g. inside the

doors);

Attach stickers to the paintwork (risk of

leaving marks).

–

the painted plastic external fittings

(e.g. bumpers).

Doing this could give rise to corrosion

or operational faults.

Wash the vehicle

using a high-pressure

cleaning device.

4.11

CarManuals2.co

BODYWORK MAINTENANCE (3/3)

Using a roller type car wash

Cleaning the headlights,

Cleaning stickers, decorative

Return the wiper stalk to the park po-

sensors and cameras

films, etc.

sition. ➥ 1.106. Check the mounting of

Use a soft cloth or cotton wool. If this

You should do the following

external accessories, additional lights

does not clean them properly, moisten

and rear view mirrors, and ensure that

the cloth with soapy water, then wipe

Use a soft cloth or cotton wool.

the wiper blades are secured with ad-

clean using a soft damp cloth or cotton

Moisten it slightly with soapy water,

hesive tape.

wool.

then always wipe clean with a soft cloth

Finally, dry off carefully with a soft dry

Remove the radio aerial mast if your

or cotton wool.

cloth.

vehicle is fitted with this equipment.

Finally, carefully dry off with a soft dry

Remember to remove the tape and refit

Do not use cleaning products con-

cloth.

the antenna after washing.

taining alcohol or utensils (e.g.: a

scraper).

Do not do the following

Use alcohol-based cleaning products.

Use utensils (e.g. scraper).

Rub too hard.

Washing the vehicle

Never wash the engine

compartment, the charging

connection or the traction

Wash the vehicle

battery with a high-pressure jet.

using a high-pressure

cleaning device.

This risks damaging the electric

circuit.

Never wash the vehicle while it is

charging.

Risk of electric shock and a risk

to life.

4.12

CarManuals2.co

INTERIOR TRIM MAINTENANCE (1/2)

A well-maintained vehicle will last

Glass instrument panel

Textiles (seats, door trim, etc)

longer. It is therefore recommended to

(e.g. instrument panel, clock, exterior

Vacuum-clean the textiles regularly.

maintain the interior of the vehicle regu-

temperature display etc.)

larly.

Use a soft cloth (or cotton wool).

Liquid stain

A stain should always be dealt with

If this does not clean them properly,

Use soapy water.

swiftly.

use a soft cloth (or cotton wool) slightly

Dab lightly (never rub) with a soft cloth,

moistened with soapy water and then

Whatever type of stain is on the trim,

rinse and remove the excess.

wipe clean using another soft damp

use cold (or warm) soapy water with

cloth or cotton wool.

natural soap.

Solid or pasty stain

Finally, dry off carefully with a soft dry

Detergents (washing-up liquid, pow-

cloth.

Carefully remove the excess solid or

dered products, alcohol-based prod-

pasty material immediately using a

ucts) should not be used.

Do not use products containing alco-

spatula (working from the edges to the

hol and/or spray fluids on the area.

Use a soft cloth.

centre to avoid spreading the stain).

Clean as for a liquid stain.

Rinse and wipe up excess water.

Seat belts

Special instructions for sweets or

These must be kept clean.

chewing gum

Multimedia screen

Use products selected by our Technical

Maintenance of the screen may depend

Department

(approved outlets) or

Place an ice cube on the stain to solid-

on the type of multimedia equipment.

warm, soapy water and a sponge then

ify it then proceed as for a solid stain.

Please refer to the multimedia instruc-

wipe with a dry cloth.

tions for further information.

Detergents or dyes must not be used

under any circumstances.

For further recommendations on

maintaining the interior and/or in

the event of unsatisfactory results,

please consult an approved dealer.

4.13

CarManuals2.co

INTERIOR TRIM MAINTENANCE (2/2)

Removal/replacing removable

You should not:

equipment originally fitted in

Position objects such as deodorants,

the vehicle

scents etc. near air vents as this could

damage your dashboard trim.

If you need to remove equipment in

order to clean the passenger com-

partment (for example, mats), always

ensure that they are correctly refitted

and are the right way around (the driv-

er’s mat should be fitted on the driver’s

Use high-pressure

side, etc.) and fit them with the compo-

cleaning equipment or

nents supplied with the equipment (for

sprays inside the pas-

example, the driver mat should always

senger compartment:

be fixed using the pre-fitted mounting

without careful use, this equipment

components).

could impair the correct functioning

With the vehicle stationary, always

of the electrical or electronic compo-

ensure that nothing will impede driving

nents in the vehicle, or have other

(anything obstructing the pedals, heel

detrimental effects.

wedged by the mat etc.).

4.14

CarManuals2.co

TOOL KIT

The tools included in the tool kit depend

Lever 1

on the vehicle.

This locks or unlocks the wheel bolts

Tool kit A is located in the tray under

Never leave tools unse-

and tow eye.

the luggage compartment carpet.

cured in the vehicle: there

is a risk that they may be

thrown about during brak-

Tow eye 2

ing. After use, check that all the

➥ 5.23.

tools are correctly clipped into the

tool kit, then position it correctly in

its housing: there is a risk of injury.

If wheel bolts are supplied in the

tool kit, only use these bolts for the

emergency spare wheel: refer to the

label affixed to the emergency spare

wheel.

5.2

CarManuals2.co

TYRE PRESSURE KIT (1/3)

Do not attempt to use the

The kit is only approved for

inflation kit if the tyre has

inflating the tyres of the ve-

been damaged as a result

hicle originally equipped

of driving with a puncture.

with the kit.

You should therefore carefully check

It must never be used to inflate

the condition of the tyre sidewalls

the tyres of another vehicle, or any

before any operation.

other inflatable object (rubber ring,

rubber boat, etc.).

Driving with underinflated, flat or

punctured tyres can be dangerous

Avoid spillage on skin when han-

and may make the tyre impossible

dling the repair product bottle. If

to repair.

droplets do leak out, rinse them off

with plenty of water.

This repair is temporary.

Keep the repair kit away from chil-

A tyre which has been punctured

dren.

should always be inspected (and re-

paired, where possible) as soon as

Do not dispose of the empty bottle

The kit repairs tyres when

possible by a specialist.

in the countryside. Return it to your

tread A has been dam-

approved dealer or to a recycling or-

aged by objects smaller

When taking a tyre which has been

ganisation.

than 4 mm. It cannot repair

repaired using this kit to be replaced,

all types of puncture, such as cuts

you must inform the specialist.

The bottle has a limited service

larger than 4 mm, or cuts in tyre

life which is indicated on its label.

When driving, vibration may be felt

sidewall B.

Check the expiry date.

due to the presence of the repair

Ensure also that the wheel rim is in

product injected into the tyre.

Contact an approved dealer to re-

good condition.

place the inflation tube and repair

product bottle.

Do not pull out the foreign body

causing the puncture if it is still in

the tyre.

5.3

CarManuals2.co

TYRE PRESSURE KIT (2/3)

With the engine running and the

If a minimum pressure of 1.8 bar is

parking brake applied,

not reached after 15 minutes, repair

is not possible; do not drive the ve-

- Disconnect any accessories previ-

hicle but contact an approved dealer.

ously connected to the vehicle’s ac-

cessories sockets;

- Refer to the information on the in-

flation kit compressor located in

the boot of the vehicle and follow the

instructions;

- Inflate the tyre to the recommended

pressure ➥ 4.9;

Before using this kit, park

- After a maximum of 15 minutes, stop

the vehicle at a sufficient

inflating and read the pressure (on

distance from traffic, switch

pressure gauge 2);

on the hazard warning

Depending on the vehicle, in the event

Note: while the bottle is emptying (ap-

lights, apply the handbrake, ask all

of a puncture, use the kit located in the

proximately 30 seconds), the pressure

passengers to leave the vehicle and

boot or underneath the luggage com-

gauge 2 will indicate briefly a pressure

keep them away from traffic.

partment carpet.

of 6 bar, then the pressure drops.

Vehicle fitted with a tyre pressure

- Adjust the pressure: to increase

loss warning system

it, continue inflation with the kit; to

reduce it, press button 1.

In the event of under-inflation (punc-

If the vehicle is parked on

tures, under-inflation etc.), the 

the hard shoulder, you must

warning light appears on the instrument

warn other road users of

panel. ➥ 2.18.

your vehicle’s presence

with a warning triangle or with other

devices as per the legislation apply-

ing to the country you are in.

5.4

CarManuals2.co

TYRE PRESSURE KIT (3/3)

- Start immediately and drive at a

speed between 12 to 37 mph (20 to

60 km/h) in order to distribute the

product evenly in the tyre; after driv-

ing a distance of 2 miles (3 km), stop

and check the pressure.

- If the pressure is higher than 1.3 bar

Please be aware that a

but lower than the recommended

poorly tightened or miss-

pressure (refer to the label affixed to

ing valve cap can make the

the edge of the driver’s door), adjust

tyres less airtight and may

it. Otherwise, contact an approved

lead to pressure loss.

dealer: the tyre cannot be repaired.

Always use valve caps identical to

those fitted originally and tighten

them fully.

Precautions when using the

kit

Once

the

tyre is

correctly inflated,

The kit should not be operated for more

remove the kit: unscrew the inflation

than 15 consecutive minutes.

adapter slowly from the container 3 to

The container must be replaced after

Following repair with the kit,

prevent any product spatter and store

the first use even if liquid remains

do not travel further than

the container in plastic packaging to

inside.

120 miles (200 km). In addi-

prevent product leaks.

tion, reduce your speed and

- Affix the driving recommendation

under no circumstances exceed

label (located under the container) to

48 mph (80 km/h). The sticker,

the dashboard where the driver can

which you must affix in a prominent

see it.

position on the dashboard, reminds

- Put the kit away.

you of this.

Nothing should be placed

- At the end of this initial inflation op-

Depending on the country or local

around the driver’s feet

eration, air will still escape from the

legislation, a tyre repaired with the

as such objects may slide

tyre. You must drive a short distance

inflation kit may need to be replaced.

under the pedals during

in order to seal the hole.

sudden braking manoeuvres and

obstruct their use.

5.5

CarManuals2.co

TYRES (1/4)

The tyres are the only contact between

When the tyre tread has been worn to

the vehicle and the road, so it is essen-

the level of the wear indicators, they

tial to keep them in good condition.

become visible 2: it is then necessary

You must make sure that your tyres

to replace your tyres because the tread

conform to local road traffic regulations.

rubber is no more than 1.6 mm deep,

resulting in poor roadholding on wet

roads.

An overloaded vehicle, long journeys

by motorway, particularly in very hot

weather, or continual driving on poorly

surfaced minor roads will lead to more

rapid tyre wear and affect safety.

Maintaining the tyres

The tyres must be in good condition

and the tread form must have sufficient

depth; tyres approved by our Technical

Department have wear warning strips 1

that are indicators moulded into the

tread at several points.

Incidents which occur when

driving, such as striking the

kerb, may damage the tyres

and wheel rims, and could

also lead to misalignment of the

front or rear axle geometry. In this

case, have the condition of these

checked by an approved dealer.

5.6

CarManuals2.co

TYRES (2/4)

Tyre pressures

Pressures should be checked when the

Vehicle fitted with a tyre pressure

tyres are cold; ignore higher pressures

monitoring system

Adhere to the tyre pressures. The tyre

which may be reached in hot weather

pressures should be checked at least

In the event of under-inflation (punc-

or following a fast journey.

once a month and additionally before

tures, under-inflation, etc.), the 

any long journey (refer to the label af-

If tyre pressures cannot be checked

warning light appears on the instrument

fixed to the edge of the driver’s door)

when the tyres are cold, the normal

panel ➥ 2.18.

➥ 4.9.

pressures must be increased by 0.2 to

0.3 bar (or 3 PSI).

Never deflate a hot tyre.

Changing wheels around

This practice is not recommended.

Incorrect tyre pressures

lead to abnormal tyre wear

and unusually hot running.

For safety reasons, it is for-

These are factors which

bidden to exchange the 17”

may seriously affect safety and lead

front wheels (tyres and/or

to:

rims) with the rear wheels.

- poor road holding;

- risk of bursting or tread separa-

tion.

Please be aware that a

The pressure depends on the load

poorly tightened or miss-

and the speed of use. Adjust the

ing valve cap can make the

pressure according to the condi-

tyres less airtight and lead

tions of use (refer to the label affixed

to pressure loss.

to the edge of the driver’s door).

Always use valve caps identical to

those fitted originally and tighten

them fully.

5.7

CarManuals2.co

TYRES (3/4)

Fitting new tyres

Use in winter

Chains

For safety reasons, fitting snow

chains to the rear axle is strictly for-

bidden.

Chains cannot be fitted to tyres which

are larger than those originally fitted to

the vehicle.

For your safety, please re-

Snow or Winter tyres

spect the speed limit.

We would recommend that these be

When they need to be re-

fitted to all four wheels to ensure that

17” wheels cannot be

placed, only tyres of the

your vehicle retains maximum adhe-

fitted with chains.

same make, size, type and profile

sion.

should be used on a single axle.

If you wish to use special

Warning: These tyres sometimes have

equipment, consult an ap-

They must: either have a load ca-

a specific direction of rotation and a

proved dealer.

pacity and a speed capacity at

maximum speed index which may be

least equal to the original tyres,

lower than the maximum speed of your

or correspond to those recom-

vehicle.

mended by your authorised

dealer.

Chains may only be fitted

Failure to heed these instructions

to tyres of the same size

could endanger your safety and

as those originally fitted to

affect your vehicle’s roadworthi-

your vehicle.

ness.

Chains may be fitted, provided that

Risk of loss of control of the ve-

they are specific chains. We would

hicle.

advise you to consult an approved

dealer.

5.8

CarManuals2.co

TYRES (4/4)

Studded tyres

This type of equipment may only be

used for a limited period and as laid

down by local legislation. It is neces-

sary to observe the speed specified by

current legislation.

These tyres must, at a minimum, be

fitted to the two front wheels.

NB:

The use of snow tyres, winter tyres or

studded tyres significantly reduces the

vehicle range.

In all cases, we would recommend

that you contact an approved Dealer

who will be able to advise you on

the choice of equipment which is

most suitable for your vehicle.

5.9

CarManuals2.co

FRONT HEADLIGHTS: replacing the bulbs

LED front fog lights/

cornering lights 3

(depending on the vehicle)

Consult an authorised dealer.

Additional lights

If you wish to fit fog lights to your ve-

hicle, please see an authorised dealer.

LED daytime running lights/

side lights 1

(depending on the vehicle)

Please see an authorised dealer.

Direction indicators/dipped

Any operation on (or modi-

fication to) the electrical

beam headlights/LED main

system must be performed

beam headlights 2

by an approved dealer

Please see an authorised dealer.

since an incorrect connection might

damage the electrical equipment

(harness, components and in par-

ticular the alternator). In addition,

your Dealer has all the parts re-

quired for fitting these units.

5.10

CarManuals2.co

“HANDS-FREE” CARD: battery (1/2)

The batteries are available from ap-

proved Dealers, and their service

life approximately two years. Check

that there is no dye on the battery:

risk of an incorrect electrical con-

tact.

When they need to be re-

Replacing the battery

When refitting, proceed in the reverse

placed, be sure to use

order, then press one of the buttons on

When the message “Keycard Battery

the same or equivalent

the card four times, close to the vehicle:

Low” appears on the instrument panel,

type of battery (consult an

the next time the vehicle is started, the

replace the battery in the card:

Approved Dealer).

message will disappear.

- slide the rear casing 1 downwards

while pressing on zone A;

Check that the cover is clipped shut.

- remove the battery cover 2;

Note: Do not touch the electronic circuit

- remove the battery by pressing on

or contacts on the card when replacing

one side and lifting the other;

the battery.

When replacing:

- replace it according to the direc-

tion and template shown inside the

- make sure that the batter-

cover.

ies are correctly inserted.

Risk of explosion.

- if the flap does not close cor-

rectly, do not use and keep out of

reach of children.

5.15

CarManuals2.co

“HANDS-FREE” CARD: battery (2/2)

Operating faults

If the battery is too weak to ensure cor-

rect operation, you will still be able to

start and lock/unlock the vehicle

➥ 1.30.

Precautions relating to

batteries:

- keep (new or used) bat-

teries out of reach of chil-

dren;

- do not swallow batteries;

Risk of chemical burns which

may lead to death.

- if ingested or inserted into any

part of the body, consult a doctor

as soon as possible.

Do not throw away your used bat-

teries; give them to an organisation

responsible for collecting and recy-

cling batteries.

5.16

CarManuals2.co

FUSES (1/2)

Fuse box

Tweezers 1

Refitting the flap A

If any electrical component does not

Remove the fuse using tweezers 1, lo-

Bring the flap A towards the dashboard.

work, check the condition of the fuses.

cated at the back of flap A.

Insert the 2 component into the slot 3.

Unclip the access flap A.

To remove the fuse from the tweezers,

Slide the 2 component into the slot 3 to-

slide the fuse to the side.

wards the left, then downwards so that

the clips 4 of the flap are opposite the

It is not advisable to use the free fuse

mountings 5.

locations.

Press on the flap to clip it.

In accordance with local legislation

or as a precautionary measure:

Obtain an emergency kit containing

a set of spare bulbs and fuses from

an approved Dealer.

5.17

CarManuals2.co

Renault Zoe (2023 year). Manual in english - page 5