Renault Zoe (2023 year). Manual in english

FUSES (2/2)

Allocation of fuses

(the presence of certain fuse depends on the vehicle equipment level)

Symbol

Allocation

Use the fuse allocation label in the

Windscreen washer

storage compartment to identify the

fuses.

Multimedia accessories socket, multimedia

Certain fuses should only be re-

screen

placed by a qualified professional.

Front cigarette lighter, front and rear second row

These fuses are not listed on the

accessories socket

label.

Only change the fuses represented

Horn

on the label.



Heated rear view mirrors

Brake lights, passenger compartment central unit

Check the fuse in question

Passenger compartment centre unit, rear wiper,

and replace it, if neces-



rear fog light

sary, by a fuse of the same

rating.

Direction indicator lights, hazard warning lights,

If a fuse is fitted where the rating is

too high, it may cause the electrical

high level brake lights

circuit to overheat (risk of fire) in the

event of an item of equipment using



Electric window

an excessive amount of current.

5.18

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FITTING A RADIO

In all cases, it is very important to

follow the manufacturer’s instruc-

tions carefully.

Radio location 1

Door speakers 2

The specifications of the brack-

Unclip the blanking cover. The aerial, +

To install any equipment, please con-

ets and wires (available from our

and - supply and speaker wire connec-

sult an authorised dealer.

network) vary depending on the

tions are located behind it.

equipment level of your vehicle

and the type of radio. Consult an

approved Dealer to find out the

correct part number.

No work may be carried out on

the vehicle’s electrical or radio

circuits, except by approved

dealers: an incorrectly connected

system may result in damage

being caused to the electrical

equipment and/or the compo-

nents connected to it.

5.19

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ACCESSORIES

Electrical and electronic accessories

Before installing this type of accessory (particularly for transmitters/receivers: frequency bandwidth, power level, po-

sition of the aerial, etc.), make sure it is compatible with your vehicle. You can get advice from an authorised dealer.

Before connecting an accessory to a socket, please ensure that you do not exceed the maximum power authorised for

the socket ➥ 3.15, ➥ 5.20. Fire hazard.

No work may be carried out on the vehicle’s electrical or radio circuits, except by approved Dealers: an incorrectly connected

system may result in damage being caused to the electrical equipment and/or the components connected to it.

If the vehicle is fitted with any aftermarket electrical equipment, make sure that the installation is correctly protected by a fuse.

Establish the rating and position of this fuse.

Using the diagnostic socket

The use of electronic accessories on the diagnostic socket may cause serious disturbance to the vehicle’s electronic systems.

For your safety we recommend that you use only electronic accessories approved by the manufacturer, consult an Approved

Dealer. Serious accident risk.

Fitting after-market accessories

If you wish to install accessories on the vehicle: please contact an authorised dealer. Also, to ensure the correct operation of

your vehicle, and to avoid any risk to your safety, we recommend that you use only accessories specifically designed for your

vehicle, which are the only accessories for which the manufacturer will provide a warranty.

If you are using an anti-theft device, only attach it to the brake pedal.

Obstructions to the driver

On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting reg-

ularly. Do not lay one mat on top of another. There is a risk of wedging the pedals

5.20

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WINDSCREEN WIPER BLADES (1/2)

Replacing windscreen wiper

To refit

blades 2

To refit the wiper blade 2, insert it in its

housing in the arm 3, then clip it until

To replace the wipers, first put them in

you hear a click. Make sure that the

the service position B.

blade is correctly locked in position.

With the ignition on and the engine

To return the blades to lowered posi-

Keep monitoring the condition of the

stopped:

tion, make sure that the blades are

wiper blades. How long they last de-

- lower the windscreen wiper stalk

folded down onto the windscreen then

pends on you:

fully (fast continuous wipe position).

set the 1 stalk to position A (single

The wiper arms stop in a position B

- clean the blades and the wind-

sweep): the windscreen wiper blades

away from the bonnet;

screen regularly with soapy

will fold into the bonnet when the igni-

water;

- press the button 4 firmly then remove

tion is switched on.

the blade upwards.

- do not use them when the wind-

screen is dry;

- free them from the windscreen

when they have not been used

for a long time.

5.21

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WINDSCREEN WIPER BLADES (2/2)

To refit

To refit the wiper blade, proceed in re-

verse order to removal. Make sure that

the blade is correctly locked in position.

- In frosty weather, make

sure that the wiper blades

are not stuck by ice

(to

avoid the risk of the motor

overheating).

- Check the condition of the wiper

blades.

They should be replaced as soon

Rear screen wiper blade 5

as they become less efficient: ap-

proximately once a year.

Stalk in stop position (deactivated):

When changing the blade, when it

lift the wiper arm 6;

has been removed, do not let the

pivot the rear screen wiper blade 5

wiper arm fall against the window:

(C movement) until it unclips;

risk of breaking the window.

Keep monitoring the condition of the

release rear screen wiper blade 5 by

wiper blades. How long they last de-

pulling on it.

pends on you:

- clean the blades and the wind-

screen regularly with soapy

water;

Before changing the rear

- do not use them when the wind-

wiper blade, make sure the

screen is dry;

stalk is in the stop position

(deactivated).

- free them from the windscreen

when they have not been used

Risk of injury.

for a long time.

5.22

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TOWING, BREAKDOWN (1/3)

Choice of breakdown service

In the event of an energy fault

In the event of a full discharge of the

traction battery, towing with the front

wheels raised or onboard a flat-bed

truck is permitted.

All other cases

Only towing on a flatbed truck is per-

mitted.

Towing the vehicle

Towing on a flatbed truck

Only exceptionally, in cases of power

Breakdown recovery must be per-

failure (complete discharge of the trac-

formed on a flat surface under all cir-

tion battery), can you tow your vehicle

cumstances except where the vehicle

with the front wheels raised.

is immobilised following a full discharge

of the traction battery.

Before any towing or recovery opera-

tion, unlock the steering column: with

the card in the passenger compart-

ment, engage the gear selection lever

in position N then press the engine start

button for approximately two seconds.

5.23

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TOWING, BREAKDOWN (2/3)

Before towing, unlock the steering

column: with the card in the passenger

compartment, engage the gear lever in

position N, then press the engine start

button for approximately two seconds.

The column is unlocked, the acces-

sory functions are supplied: the vehi-

cle lights can be used (hazard warn-

ing lights, brake lights etc.). The towed

vehicle’s lights must be switched on at

night.

The speed specified by current legis-

lation for towing must always be ob-

served.

Once you have finished towing, press

In the event of an energy

the engine start button twice (risk of

fault: towing

running down the 12 V battery).

In the event of a fully discharged trac-

tion battery:

- warning light

2 

flashes in

yellow;

- the indicator 1 shows an empty bat-

tery.

It is possible to recover on a flatbed

truck or tow the vehicle using the tow

eye, following the instructions below.

When the engine is stopped,

power-assisted steering is

no longer operational.

5.24

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TOWING, BREAKDOWN (3/3)

Unclip the cover 5 by inserting a flat-

blade screwdriver or similar under the

cover.

Tighten the towing hitch 4 fully: first

by hand until it stops then finish by lock-

ing it with the lever.

Only use tow ring 4 and the lever lo-

cated under the luggage compartment

carpet in the tool kit ➥ 5.2.

Note: please do not use a damaged

towing eye.

Access to the towing point

Only use the front towing point 3.

This towing point may only be used for

towing: never use it for lifting the vehi-

cle directly or indirectly.

Do not leave the tools unse-

cured inside the vehicle as

they may come loose under

braking.

After use, check that all the tools

are correctly clipped into the tool kit,

Leave the card in the vehi-

Ensure that the towing eye

then, depending on the vehicle, po-

cle during towing.

is bolted correctly.

sition it correctly in its housing.

Risk of the steering

Risk of losing the towed

Risk of injury.

column locking.

object.

5.25

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OPERATING FAULTS (1/5)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

FAULTS

POSSIBLE CAUSES

WHAT TO DO

Impossible to charge the traction bat-

The outdoor temperature is lower

Recharge your vehicle in a more suitable

tery.

than -26°C.

environment. If necessary ➥ 5.23.

The charging flap warning light flashes

red.

No electrical current in the wall

Check your installation (circuit breaker, pro-

socket or poor connection of cable

grammer, etc.).

to domestic socket.

Check the connections (charging socket,

etc.) ➥ 1.8.

The cord is defective.

Please see an authorised dealer to replace

it.

Impossible to charge the traction bat-

The charging cord is not correctly

Plug the charging cable correctly in to the

tery.

locked to the vehicle.

vehicle. ➥ 1.8.

The charging flap warning light flashes

blue.

The programmable air conditioning

One of the usage conditions is not

➥ 3.11.

fails to work.

complied with (the traction battery

is not charged, etc).

5.26

CarManuals2.co

OPERATING FAULTS (2/5)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

FAULTS

POSSIBLE CAUSES

WHAT TO DO

The steering column remains locked.

Steering wheel locked.

Move the steering wheel while pressing the

engine start button ➥ 2.2.

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware

of the level of force in the steering wheel

needed to turn the wheels.

Fault with the electric assistance

Consult an authorised dealer.

motor. Fault in the assistance

system.

5.27

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OPERATING FAULTS (3/5)

FAULTS

POSSIBLE CAUSES

WHAT TO DO

The card does not lock or unlock

Card battery is flat.

Replace the battery or have it replaced. You will

the doors.

still be able to lock, unlock, and start your vehicle.

➥ 1.32 and ➥ 2.2.

Use of appliances operating on

Stop using the devices or use the key that is built

the same frequency as the remote

into the card ➥ 1.8.

control (mobile phone, etc.).

Vehicle located in a high electro-

Use the key that is built into the card ➥ 1.8.

magnetic radiation zone. Secondary

12 V battery discharged.

Desynchronisation of the card.

Unlock the driver’s door by inserting the key in-

tegrated in the card into the door lock ➥ 1.32 then

place the card in the placement area

➥ 2.2 and

press the START button to synchronise the card.

The message “Place card close

The card battery is flat or the card

Check the card battery status or place the card in

START and push” appears on the

is out of synch.

the placement area ➥ 2.2 provided for this pur-

instrument panel

pose.

5.28

CarManuals2.co

OPERATING FAULTS (4/5)

Electrical equipment

POSSIBLE CAUSES

ACTION REQUIRED

Vibrations.

Tyres not inflated to correct pressures, Check the tyre pressures. If this is not the

incorrectly balanced or damaged.

problem, have them checked by an ap-

proved Dealer.

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Broken windscreen wiper fuse.

Consult an approved dealer.

Blown rear screen wiper fuse (intermit- Replace the fuse or have it replaced

tent, permanently stopped).

➥ 5.17.

Motor fault.

Consult an approved dealer.

The wiper does not stop.

Faulty electrical controls.

Consult an approved dealer.

Direction indicators flashing more quickly. Blown bulb.

Replace the bulb or have it replaced.

The indicators are

On one side only: Blown bulb.

Replace the bulb or have it replaced.

not working.

On both sides:

- blown fuse;

Replace the fuse or have it replaced

➥ 5.17.

- faulty flasher unit.

Needs replacing: please see an autho-

rised dealer.

5.29

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OPERATING FAULTS (5/5)

Electrical equipment

POSSIBLE CAUSES

ACTION REQUIRED

The headlights

Only one:

- blown bulb;

Replace the bulb or have it replaced.

are not working.

- disconnected wire or incorrectly-posi- Check and reconnect the wire or the con-

tioned connector.

nector.

Both:

the circuit is fused.

Check and replace if necessary.

The headlights do not switch off.

Faulty electrical controls.

Consult an approved dealer.

Traces of condensation in the headlights Traces of condensation may be due to

or rear lights.

a natural phenomenon caused by varia-

tions in temperature and humidity.

The traces will disappear slowly once the

lights are switched on.

5.30

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VEHICLE IDENTIFICATION PLATES

The information shown on the ve-

MMAC (Maximum Authorised

hicle identification plate should be

Mass).

quoted on all correspondence or

orders.

MTR (Gross Train Weight: vehicle

fully loaded, with trailer).

Vehicle identification plate A

MMTA (Maximum Permissible

Manufacturer name.

Weight) front axle.

EC design number or approval

MMTA rear axle.

number.

Reserved for related or additional

Identification number.

entries.

Depending on the vehicle, this

information is also given on

Paint reference (colour code).

marking B.

6.2

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TECHNICAL INFORMATION FOR THE EMERGENCY SERVICES

The QR Code on the A label allows

emergency workers using a tablet or

smartphone to immediately access the

technical information useful for working

on the vehicle in the event of an acci-

dent.

Ensure that the A label is always visible

and present on the windscreen as well

as the rear screen.

Any modification or damage would

prevent access to the information.

6.3

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WEIGHTS (in kg)

The weights indicated for a basic vehicle without options: they vary depending on your vehicle’s equipment. Consult

your approved Dealer.

Maximum Authorised Mass (MMAC)

Weights indicated on the vehicle identification plate ➥ 6.2.

Gross Train Weight (MTR)

Braked Trailer Weight

Prohibited

Unbraked Trailer Weight

Prohibited

Permissible nose weight

Prohibited

Permissible load on the roof with the carrying device

Prohibited

6.5

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REPLACEMENT PARTS AND REPAIRS

Original parts are based on strict specifications and are subject to highly-specialised tests. Therefore, they are of at least the same

level of quality as the parts fitted originally.

If you always fit genuine replacement parts to your vehicle, you will ensure that it performs well. Furthermore, repairs carried out

within the manufacturer’s Network using original parts are guaranteed according to the conditions set out on the reverse of the

repair order.

6.7

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SERVICE SHEETS (1/6)

VIN:

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

6.8

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SERVICE SHEETS (2/6)

VIN:

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

6.9

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SERVICE SHEETS (3/6)

VIN:

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

6.10

CarManuals2.co

SERVICE SHEETS (4/6)

VIN:

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

6.11

CarManuals2.co

SERVICE SHEETS (5/6)

VIN:

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

6.12

CarManuals2.co

SERVICE SHEETS (6/6)

VIN:

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (Km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

Anti-corrosion check:

OK □ Not OK* □

*See specific page

6.13

CarManuals2.co

Renault Zoe (2023 year). Manual in english - page 6