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In the event of a breakdown
► Pre-tighten the other bolts using the
wheelbrace 1 only.
► Use the knob to extend the jack 2 until its
► Remove the bolts and store them in a clean
head comes into contact with jacking point A or
place.
B, whichever is used; contact surface A or B on
► Remove the wheel.
► Lower the vehicle again fully.
the vehicle must be correctly engaged with the
central part of the head of the jack.
Fitting the wheel
► Fold jack 2 and remove it.
► Raise the vehicle until there is sufficient
space between the wheel and the ground, to
then easily fit the spare (not punctured) wheel.
Risk of injury!
Ensure that the jack is stable. If the
ground is slippery or loose, the jack may slip
or collapse.
Ensure that the jack is positioned strictly at
► If fitted to your vehicle, tighten the anti-theft
one of the jacking points A or B under the
bolt using the wheelbrace 1 fitted with the anti-
vehicle, making sure that the vehicle's contact
theft socket 4.
surface is correctly centred on the head of the
► Tighten the other bolts using the
jack. Otherwise, there is a risk of damage to
► Fit the wheel on the hub.
wheelbrace 1 only.
the vehicle and/or of the jack collapsing.
► Screw in the bolts by hand as far as possible.
► Stow the tools in the tool box.
► If fitted to your vehicle, pre-tighten the anti-
theft bolt using the wheelbrace 1 fitted with the
anti-theft socket 4.
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In the event of a breakdown
Fitting a steel or "space-saver" type
Tyre under-inflation detection
Changing a bulb must only be done with
8
spare wheel
The steel spare wheel does not have a
the ignition off and after the headlamp /
sensor.
lamp has been switched off for several
minutes - risk of serious burns!
Wheel with wheel trim
Do not touch the bulb directly with your
When refitting the wheel, refit the wheel
fingers; use a lint-free cloth.
trim, starting by aligning the cutout with the
It is essential only to use anti-ultraviolet
valve and then pushing the trim into place all
(UV) type bulbs, so as not to damage the
If the vehicle is fitted with alloy wheels, the
round its edge with the palm of your hand.
headlamp.
washers A do not make contact with the steel
Always replace a failed bulb with a new bulb
or "space-saver" type spare wheel. The wheel
of the same type and specification. To avoid
is held in place by the conical contact surface
lighting imbalance, replace the bulbs in pairs.
Changing a bulb
B of each bolt.
In some weather conditions (e.g. low
Halogen bulbs (Hx)
After changing a wheel
temperature or humidity), misting on the
To ensure good quality lighting, check
Stow the punctured wheel in the carrier.
internal surface of the glass of the headlamps
that the bulb is correctly positioned in its
Go promptly to a CITROËN dealer or a
and rear lamps is normal, and will disappear
housing.
qualified workshop.
after the lamps have been on for a few
Have the punctured tyre examined. After
minutes.
Opening the bonnet/Accessing the
inspection, the technician will advise you on
bulbs
whether the tyre can be repaired or if it must
The headlamps have polycarbonate
Proceed with caution when the engine is hot -
be replaced.
lenses with a protective coating:
risk of burns!
- Do not clean them with a dry or abrasive
Take care with objects or clothing that could
Some driving aid functions should be
cloth, nor with detergent or solvent
be caught in the blades of the cooling fan -
disabled, e.g. the Active Safety Brake.
products.
risk of strangulation!
- Use a sponge and soapy water or a pH
If your vehicle has tyre under-inflation
neutral product.
After changing a bulb
detection, check the tyre pressures and
- When using a high-pressure washer on
To refit, carry out the operations in
reinitialise the system.
persistent marks, do not keep the lance
reverse order to removal.
For more information on Tyre under-inflation
directed towards the headlamps, lamps or
Close the protective cover very carefully to
detection, refer to the corresponding section.
their edges for too long, so as not to damage
guarantee the sealing of the lamps.
their protective coating and seals.
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CarManuals2.co
In the event of a breakdown
Model with halogen
Be aware of the zone behind the right
Do not touch the Xenon lamps (D8S)
lamp (vehicle direction), which may be
- risk of electrocution!
headlamps
hot with a risk of burning (degassing hoses).
If you need to replace this type of bulb, you
must contact a CITROËN dealer or a qualified
workshop.
Accessing the bulbs
Daytime running lamps
1. Sidelamps (W5W-5W)
2. Main beam headlamps (H1-55W)
► Press the upper clip on the cover then tilt it
3. Dipped beam headlamps (H7-55W)
backwards to remove it.
4. Daytime running lamps (W21W LL-21W)
► Press the two side clips on the connector and
5. Direction indicators (PY21W-21W amber)
Dipped beam headlamps
remove the assembly of connector and bulb.
► Pull out the bulb and replace it.
Model with Xenon
Sidelamps
headlamps
► Press the lower clip on the connector and
remove the assembly of connector and bulb.
► Pull out the bulb and replace it.
► Press the two side clips on the connector and
When refitting the connector and bulb in
remove the assembly of connector and bulb.
the lamp unit, correctly position the
1. Main beam headlamps (H1-55W)
► Pull out the bulb and replace it.
assembly in its housing until it clicks into
2. Dipped beam headlamps (D8S-25W)
place.
3. Direction indicators (PY21W-21W amber)
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In the event of a breakdown
Main beam headlamps
Daytime running lamps/
► Underneath the front bumper, slacken the
8
bolts on deflector A, then remove it.
sidelamps
► Press the lower clip on the connector and
remove the assembly of connector and bulb.
► Pull out the bulb and replace it.
► Press the locking clip and disconnect the
Direction indicators
connector.
► Unscrew the bulb holder a quarter turn anti-
clockwise and remove it.
For the replacement of these bulbs, contact a
► Replace the faulty bulb.
CITROËN dealer or a qualified workshop.
You can also contact a CITROËN dealer
A replacement kit for the LEDs is available from
or a qualified workshop to replace these
CITROËN dealers.
bulbs.
► Turn the bulb holder a quarter turn
Front foglamps (H11-55W)
anti-clockwise.
Direction indicator side
► Remove the bulb holder and replace the
faulty bulb.
repeater
Rapid flashing of a direction indicator
lamp (left or right) indicates that one of
the bulbs on the corresponding side has
failed.
Amber-coloured bulbs must be replaced
by bulbs with identical specifications and
colour.
- Push the repeater towards the rear and
release it.
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CarManuals2.co
In the event of a breakdown
- When refitting, engage the repeater towards
the front and then slide it backwards.
Amber coloured bulbs (direction indicators and
side repeaters) must be replaced with bulbs of
identical specification and colour.
Rear lamps
► With side-hinged doors, unscrew the 2 fixing
► Spread the 3 lugs slightly, then extract the
screws from the outside.
bulb holder.
► With the tailgate, unclip the plastic trim from
► Remove the faulty bulb by pressing lightly on
the outside and then tilt it outwards to remove it.
it, then turning it a quarter turn clockwise.
Then unscrew the 2 fixing screws.
► Replace the bulb.
1. Brake lamps/Sidelamps (P21/5W-21/5W)
Third brake lamp (W5W - 5W)
2. Direction indicators (PY21W-21W amber)
3. Reversing lamps (P21W-21W)
4. Foglamps/Sidelamps (P21/4W-21/4W)
For vehicles with interior trim, contact a
CITROËN dealer or a qualified workshop
to have the work done.
► From the inside, and depending on the
version, remove the ventilation grille.
► Identify the defective lamp and then,
► While holding the lamp in place, press the
depending on the version, open the rear doors or
clip on the inside then carefully remove the lamp.
the tailgate.
► Depending on version, open the rear left-
► Disconnect the electrical connector.
hand door or tailgate.
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In the event of a breakdown
Number plate lamps (W5W-W)
For the replacement of these bulbs, contact a
8
CITROËN dealer or a qualified workshop.
A replacement kit for the LEDs is available from
CITROËN dealers.
Courtesy lamps with bulb
W5W-5W
► With side-hinged doors, remove the plastic
cover with the aid of a screwdriver.
► With a tailgate, unclip the trim at each end,
► Insert a thin screwdriver into one of the cut-
rotating it from bottom to top, then unclip the
outs on the exterior of the lens.
centre clips to remove it.
► Push it outwards to unclip it.
► Using a screwdriver through the aperture,
► Remove the lens and replace the faulty bulb.
push the lamp towards the outside.
To refit, press the lens to clip it in.
► Disconnect the electrical connector and then
remove the lamp.
Courtesy lamps (front and
► Unclip the lens by inserting a thin screwdriver
► Unscrew the bulb holder a quarter turn anti-
rear)
into the slots at each side of the courtesy lamp.
clockwise and replace the faulty bulb.
► Remove the bulb and change it.
LED courtesy lamps
To refit, press on the lamp to clip it into place.
To refit, clip the lens in place and ensure that it
is secure.
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In the event of a breakdown
Platform cab (rear lamps)
Installing electrical accessories
circumstances be discarded with household
The vehicle's electrical system is
waste.
designed to operate with standard or optional
Dispose of used batteries at a designated
equipment.
collection point.
Before fitting other electrical equipment
or accessories to your vehicle, contact a
Protect your eyes and face before
CITROËN dealer or a qualified workshop.
handling the battery.
All operations on the battery must be carried
CITROËN accepts no responsibility for
out in a well ventilated area and away from
the cost incurred in repairing the vehicle
naked flames and sources of sparks, to avoid
1. Direction indicators (P21W-21W).
or for rectifying malfunctions resulting from
any risk of explosion or fire.
2. Brake lamps (P21W-21W).
the installation of accessories not supplied or
Wash your hands afterwards.
3. Sidelamps (R10W-10W).
not recommended by CITROËN and not
4. Reversing lamps (P21W-21W).
installed in accordance with its
Electric motor
5. Foglamps (P21W-21W).
recommendations, in particular when the
► Locate the faulty bulb.
combined power consumption of all of the
Flat accessory battery
► Unscrew the 4 fixing screws from the lens
additional equipment connected exceeds 10
It is no longer possible to start the motor
unit and remove it.
milliamperes.
or recharge the traction battery.
► Remove the faulty bulb by pressing lightly on
it, then turning it a quarter turn clockwise.
Precautions before working on the
► Change the bulb.
accessory battery
12 V battery / Accessory
Select mode P, switch off the ignition, check
battery
that the instrument panel is off and that the
Fuses
Procedure for starting the engine using another
vehicle is not being charged.
Changing a fuse
battery or for charging a discharged battery.
All work must be carried out only by a
Jump-starting another vehicle
Lead-acid starter batteries
Do not use the accessory battery to
CITROËN dealer or a qualified workshop
The replacement of a fuse by a third party
jump-start another vehicle or to charge
These batteries contain harmful
could cause a serious malfunction of the
another vehicle's battery.
substances (sulphuric acid and lead).
vehicle.
They must be disposed of in accordance
with regulations and must never under any
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CarManuals2.co
In the event of a breakdown
Symbols
at least equal to that of the discharged
8
No sparks or naked flames, no smoking.
battery.
The two vehicles must not be in contact with
Always protect your eyes. Explosive
each other.
gases can cause blindness and injury.
Switch off all electricity-consuming equipment
Keep the vehicle's battery out of the reach
on both vehicles (audio system, wipers,
of children.
lighting, etc.).
The vehicle's battery contains sulphuric
Make sure that the jump leads are well away
acid which can make you go blind or
from the engine’s moving parts (fan, belt,
cause severe burns.
etc.).
For more information, refer to the
Do not disconnect the (+) terminal while the
► Remove the plastic cover to access the (+)
handbook.
engine is running.
terminal, if your vehicle has one.
Explosive gases can be present close to
The battery (-) terminal is not accessible.
the battery.
There is a remote earth point near the battery.
Always replace the battery with one of
For more information on the Bonnet and
equivalent specification.
the Engine, refer to the corresponding
sections.
Access to the battery
The battery is located under the bonnet.
Starting using another
► Open the bonnet using the interior release
battery
lever, then the exterior safety catch.
► Secure the bonnet stay.
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
► Lift the plastic cover on the (+) terminal, if the
from another vehicle) and jump leads or using a
vehicle has one.
battery booster.
► Connect the red cable to the (+) terminal of
Never start the engine by connecting a
flat battery A (at the metal elbow), then to the
battery charger.
(+) terminal of the backup battery B or of the
Never use a 24 V or higher battery booster.
booster.
Check beforehand that the backup battery
► Connect one end of the green or black cable
has a nominal voltage of 12 V and a capacity
to the (-) terminal of the backup battery B or of
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CarManuals2.co
In the event of a breakdown
the booster (or to an earth point on the assisting
Charging the battery using a
vehicle).
battery charger
► Connect the other end of the green or black
cable to the earth point C.
For optimum service life of the battery, it is
► Start the engine on the assisting vehicle and
essential to maintain an adequate state of
leave it running for a few minutes.
charge.
► Operate the starter on the broken down
In some circumstances, it may be necessary to
vehicle and let the engine run.
charge the battery:
If the engine does not start immediately, switch
- When using the vehicle mainly for short
off the ignition and wait a few moments before
journeys.
trying again.
- If the vehicle is to be taken off the road for
several weeks.
► Switch off charger B before connecting
► Wait for it to return to idle.
Contact a CITROËN dealer or a qualified
the cables to the battery, so as to avoid any
► Disconnect the jump leads in reverse order.
workshop.
dangerous sparks.
► Refit the plastic cover to the (+) terminal, if
► Ensure that the charger cables are in good
the vehicle has one.
To charge the vehicle's battery yourself,
condition.
► Allow the engine to run for at least
use only a charger compatible with
► Lift the plastic cover on the (+) terminal, if the
30 minutes, with the vehicle stationary, so that
lead-acid batteries with a nominal voltage of
vehicle has one.
the battery reaches an adequate state of charge.
12 V.
► Connect the cables of charger B as follows:
Driving immediately without having
• the positive (+) red cable to the (+) terminal
reached a sufficient level of charge may
Follow the instructions provided by the
of battery A.
affect some of the vehicle's functions (e.g.
manufacturer of the charger.
• the negative (-) black cable to earth point C
Stop & Start).
Never reverse polarities.
on the vehicle.
► At the end of the charging operation, switch
To disconnect, proceed in reverse order.
It is not necessary to disconnect the
off charger B before disconnecting the cables
battery.
from battery A.
► Switch the ignition off.
Automatic gearbox
► Switch off all electrical consumers (audio
Never try to start the engine by pushing
system, lighting, wipers, etc.).
the vehicle.
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In the event of a breakdown
If this label is present, use only a 12 V
After accessing the battery, it is only necessary
Reconnecting the (+) terminal
8
charger to avoid causing irreversible
to disconnect the (+) terminal.
damage to the electrical components.
Quick-release terminal clamp
24V
Disconnecting the (+) terminal
12V
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
► Raise lever A fully.
If the battery has frozen, have it checked by a
► Refit open clamp B on the (+) terminal.
CITROËN dealer or by a qualified workshop,
► Push clamp B fully down.
who will verify that the internal components
► Lower lever A to lock clamp B.
have not been damaged and that the case
► Depending on equipment, lift the plastic cover
► Depending on equipment, lower the plastic
has not cracked, which could lead to a risk of
on the (+) terminal.
cover on the (+) terminal.
leakage of toxic and corrosive acid.
► Raise lever A fully to release clamp B.
Do not force the lever when pressing on
► Remove clamp B by lifting it off.
it, as if the clamp is not positioned
Disconnecting/reconnecting
correctly, locking will then not be possible.
the battery
Start the procedure again.
In order to maintain an adequate state of
charge for starting the engine, we recommend
Following reconnection
disconnecting the battery if the vehicle is to be
After reconnecting the battery, turn on the
unused for an extended period.
ignition and wait 1 minute before starting the
Before disconnecting the battery:
engine, to enable the electronic systems to
► Close all openings (doors, tailgate, windows).
initialise.
► Switch off all electricity-consuming devices
If minor problems nevertheless persist following
(audio system, wipers, lamps, etc.).
this operation, contact a CITROËN dealer or a
► Switch off the ignition and wait for 4 minutes.
qualified workshop.
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CarManuals2.co
In the event of a breakdown
Referring to the relevant section, reinitialise
General recommendations
- towing with only two wheels on the ground;
certain equipment:
Observe the legislation in force in the
- four-wheel drive vehicle;
- Remote control key or electronic key
country where you are driving.
- no approved towbar available.
(depending on version).
Check that the towing vehicle is heavier than
- Electric windows.
the towed vehicle.
Before towing the vehicle, it is essential
- Date and time.
The driver must remain at the wheel of the
to put the vehicle in free-wheeling mode.
- Preset radio stations.
towed vehicle and must have a valid driving
For more information on Free-wheeling, refer
licence.
to the corresponding section.
The Stop & Start system may not be
When towing a vehicle with all four wheels on
operational during the trip following the
the ground, always use an approved towbar;
first engine start.
Electric motor
ropes and straps are prohibited.
In this case, the system will only be available
An electric vehicle cannot under any
The towing vehicle must move off gently.
again after a continuous period with the
circumstances be used to tow another
When the vehicle is towed with its engine
vehicle immobilised, the duration of which
vehicle.
off, there is no longer braking and steering
depends on the exterior temperature and the
However, it may be used, for example, to exit
assistance.
state of charge of the battery (up to about 8
a rut.
hours).
A professional recovery service must
With a manual gearbox, place the gear
be called in the following cases:
lever in neutral.
- broken down on a motorway or main road;
Towing the vehicle
With an automatic gearbox, place the gear
- not possible to put the gearbox into neutral,
selector in position N.
Procedure for having your vehicle towed or
unlock the steering, or release the parking
Failure to adhere to this instruction may lead
for towing another vehicle using a removable
brake;
to damage to some braking components and
mechanical device.
- not possible to tow a vehicle with an
the lack of braking assistance on restarting
automatic gearbox, with the engine running;
the engine.
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CarManuals2.co
In the event of a breakdown
Towing constraints
8
Type of vehicle
Front wheels on the
Rear wheels on the
Flatbed
4 wheels on the ground
(engine/gearbox)
ground
ground
with towbar
Internal combustion/Manual
Internal combustion/Automatic
Electric
In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual gearbox).
Failure to observe this instruction could
Accessing the towing eye
result in damage to certain components
The towing eye is stowed in the tool box.
(e.g. braking, transmission) and to the
For more information on the Tool box,
absence of braking assistance the next time
refer to the corresponding section.
the engine is started.
Never tow the vehicle with the driving
Towing your vehicle
wheels on the ground and the engine off.
To access the front screw thread:
- Slide a finger from the centre of the cover
► Unlock the steering and release the parking
plate to the upper corner (as shown above) to
brake.
unclip it.
► Switch on the hazard warning lamps on both
To be towed:
vehicles in accordance with the legislation in
► Screw the towing eye in fully.
force in the country in which you are driving.
► Install the towbar.
► Move off gently, drive slowly and only for a
► Put the gearbox into neutral.
short distance.
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CarManuals2.co
In the event of a breakdown
Towing another vehicle
To access the rear screw thread:
- Press the cover (as shown above) to unclip it.
To tow:
► Screw the towing eye in fully.
► Install the towbar.
► Switch on the hazard warning lamps on both
vehicles.
► Move off gently, drive slowly and only for a
short distance.
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Technical data
must be reduced by 10% for each additional
Engine technical data and
9
1,000 metres of altitude.
towed loads
The maximum authorised nose weight
corresponds to the weight permitted on the
Engines
towball.
The engine characteristics are given in the
When exterior temperatures are high, the
vehicle's registration document, as well as in
vehicle performance may be limited in
sales brochures.
order to protect the engine. When the exterior
Only the values available at the time of
temperature is higher than 37°C, reduce the
publication are presented in the tables.
towed weight.
Contact a CITROËN dealer or a qualified
workshop to obtain missing values.
Towing even with a lightly loaded vehicle
The maximum power corresponds to the
can adversely affect its road holding.
value type-approved on a test bed, under
Braking distances are increased when towing
conditions defined by European legislation
a trailer.
(Directive 1999/99/EC).
When using a vehicle to tow, never exceed
a speed of 62 mph (100 km/h) (observe the
For more information, contact a CITROËN dealer
local legislation in force).
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) and towed load
values indicated are valid up to a maximum
altitude of 1,000 metres. The towed load value
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CarManuals2.co
Technical data
Engines and towed loads - Diesel EURO 4/5
Engines
BlueHDi 120 S&S
HDi 150 BVM6
HDi 150 EAT8
HDi 150 BVM6
HDi 150 EAT8
BVM6
Gearboxes
Manual 6-speed
Manual 6-speed
Automatic
Manual 6-speed
Automatic
8-speed
8-speed
Code
DV5RUC - ML6
DW10F
DW10FD
- STT
Cubic capacity (cc)
1,499
1,997
1,997
Max. power: EC standard (kW)
88
110
110
Fuel
Diesel
Diesel
Diesel
Length
M/XL
M*/XL*
M/XL
M*/XL*
M/XL
M*/XL*
M/XL
M*/XL*
M/XL
M*/XL*
(L2/L3)
(L2/
(L2/L3)
(L2/
(L2/L3)
(L2/
(L2/L3)
(L2/
(L2/L3)
(L2/
L3)*
L3)*
L3)*
L3)*
L3)*
Braked trailer
6-7-8-9 seats
1,800
2,000
1,100
800
1,100
800
(within the GTW
limit) (kg)
on a 10% or 12%
gradient
Unbraked trailer
750
750
750
750
750
750
(kg)
Maximum
72
80
44
32
44
32
authorised nose
weight (kg)
* Increased payload.
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CarManuals2.co
Technical data
Engines and towed loads - Diesel EURO 6.3/6.4
9
Engines
BlueHDi 100 S&S BVM6
BlueHDi 120 S&S BVM6
BlueHDi 140 S&S BVM6
Gearboxes
Manual 6-speed
Manual 6-speed
Manual 6-speed
Code
DV5RUCd - ML6 - STT
DV5RUC - ML6 - STT
DW10FDDU - ML6 - STT
Cubic capacity (cc)
1,499
1,499
1,997
Max. power: EC standard (kW)
75
88
103
Fuel
Diesel
Diesel
Diesel
Length
M/XL
M*/XL*
M/XL
M*/XL*
M/XL
M*/XL*
(L2/L3)
(L2/L3)*
(L2/L3)
(L2/L3)*
(L2/L3)
(L2/L3)*
Braked trailer (within the
6-7-8-9 seats
1,400
1,400
1,900
1,900
GTW limit) (kg)
on a 10% or 12% gradient
Unbraked trailer (kg)
750
750
750
750
Maximum authorised nose
84
84
84
84
weight (kg)
* Increased payload.
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CarManuals2.co
Technical data
Engines
BlueHDi 140 S&S EAT8
BlueHDi 180 S&S EAT8
Gearboxes
Automatic 8-speed
Automatic 8-speed
Code
DW10FDDU - AMN8 - STT
DW10FDCU - AMN8 - STT
Cubic capacity (cc)
1,997
1,997
Max. power: EC standard (kW)
103
130
Fuel
Diesel
Diesel
Length
M/XL
M*/XL*
M/XL
M*/XL*
(L2/L3)
(L2/L3)*
(L2/L3)
(L2/L3)*
Braked trailer (within the
6-7-8-9 seats
1,900
1,900
1,900
1,900
GTW limit) (kg)
on a 10% or 12% gradient
Unbraked trailer (kg)
750
750
750
750
Maximum authorised nose
84
84
84
84
weight (kg)
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Technical data
Motor and towed loads - Electric
9
Electric motor
Electric motor
Technology
Synchronous with permanent magnets
Max. power : EC standard (kW)/(hp)
100/136
Traction battery
Technology
Lithium-Ion
Battery pack
S: 18 modules (L2/L3)
XL: 27 modules (L2/L3)*
Installed capacity (kWh)
50 or 75
Domestic charging
Mode 2
Alternating current (AC) voltage
230
Rating (A)
8 or 16
Accelerated charging
Mode 3
Alternating current (AC) voltage
230 (single-phase or three-phase)
Rating (A)
16 or 32
Superfast charging
Mode 4
Direct current (DC) voltage
400
* Battery pack not available for right-hand drive Combi, Business, Feel, Shine, Business Lounge vehicles.
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Technical data
Towed loads
Model codes:
ZZKXZ
Braked trailer (within the GTW limit) (kg)
1,000
on a 10% or 12% gradient
Unbraked trailer (kg)
750
Maximum authorised nose weight (kg)
60
Model codes:
V1ESZ/V1EZZ/VZESZ/VZEZZ
Code:
MEL ZAE BATT S/
MEL ZAE BATT XL
Length
M, XL
(L2/L3)
Braked trailer (within the GTW limit) (kg)
5-6-7-8-9 seats
1,000
on a 10% or 12% gradient
Unbraked trailer (kg)
750
Maximum authorised nose weight (kg)
60
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CarManuals2.co
Technical data
Tailgate
** Increased payload with high body.
Dimensions (mm)
9
*** Depending on country of sale.
These dimensions have been measured on an
unladen vehicle.
Mirrors folded
M
M
Side-hinged doors
XL
* Increased payload.
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CarManuals2.co
Technical data
XL
Tailgate
Mirrors folded
M
Side-hinged doors
* With Moduwork, flap removed.
** Vehicle empty and not loaded.
XL
* Increased payload.
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Technical data
** Increased payload with high body.
- Gross vehicle weight (GVW).
Identification markings
9
*** Depending on country of sale.
- Gross train weight (GTW).
Various visible markings for vehicle identification
Platform cab
- Maximum weight on the front axle.
and vehicle search.
- Maximum weight on the rear axle.
D. Tyres/paint code label.
Affixed to the driver's door.
Bears the following information about the tyres:
- Tyre pressures, unladen and laden.
- Tyre specification, made up of the dimensions
and type as well as the load and speed indices.
- Spare tyre inflation pressure.
A. Vehicle Identification Number (VIN), under
Also indicates the paint colour code.
the bonnet.
The vehicle may be originally equipped
Stamped on the chassis.
with tyres with higher load and speed
B. Vehicle Identification Number (VIN), on the
indices than those indicated on the label,
dashboard.
without affecting tyre pressure (on cold tyres).
Printed on an adhesive label visible through the
In the event of a change in the type of tyres,
windscreen.
contact a CITROËN dealer for the tyre fits
C. Manufacturer's label.
approved for the vehicle.
Affixed to the centre pillar.
Bears the following information:
- Manufacturer’s name.
- European whole vehicle type approval
number.
– Vehicle Identification number (VIN).
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Bluetooth® audio system
To avoid discharging the battery, the
Short press: select the preset radio station.
Bluetooth® audio system
audio system may switch off after a few
Long press: preset a radio station.
minutes if the engine is not running.
Radio:
Automatic step by step search up/down
for radio stations.
First steps
Media:
Select previous/next CD, USB, streaming track.
Press: On/Off.
Scroll in a list.
Rotate: adjust volume.
Radio:
Short press: change audio source (radio;
Manual step by step search up/down for
USB; AUX (if equipment connected); CD;
radio stations.
streaming).
Select previous/next MP3 folder.
The different functions and settings
Long press: display the Telephone menu (if a
Media:
described vary according to the version
telephone is connected).
Select previous/next folder/genre/artist/playlist
and configuration of your vehicle.
Adjust audio settings:
on the USB device.
Front/rear fader; left/right balance; bass/
Scroll in a list.
As a safety measure and because it
treble; loudness; audio ambience.
Cancel the current operation.
requires sustained attention by the driver,
Activate/Deactivate automatic volume
Go up one level (menu or folder).
the pairing of a Bluetooth® mobile telephone
adjustment (based on the vehicle’s speed).
Access the main menu.
with the Bluetooth® hands-free system of your
Radio :
audio system must be done with the vehicle
Short press: display the list of radio
Activate/Deactivate TA function (traffic
stationary and the ignition on.
stations.
announcements).
Long press: update the list.
Long press: select type of announcement.
Media :
Your audio system is coded in such a
Selection of FM/DAB/AM wavebands.
Short press: display the list of folders.
way that it will only operate in your
Long press: display the available sorting options.
vehicle.
Select the screen display mode, between:
All work on the system must be carried out
Date; Audio functions; Trip computer;
exclusively by a dealer or qualified workshop,
Telephone.
to avoid any risk of electrocution, fire or
Confirm or display contextual menu.
mechanical faults.
Buttons 1 to 6.
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Bluetooth® audio system
Long press: reject the call.
Long press: open the "Telephone" menu.
Steering-mounted
10
During a telephone call:
In the event of a telephone call:
controls
Short press: open the contextual telephone
Short press: accept the call.
menu.
Long press: reject the call.
Steering mounted controls -
Long press: end the call.
During a telephone call:
Confirm a selection.
Short press: open the contextual telephone
Type 1
menu.
Increase volume.
Long press: end the call.
Start voice recognition on your
Radio:
Decrease volume.
smartphone via the system.
Select the previous / next preset radio
Radio:
station.
Mute / Restore sound by simultaneously
Short press: display the list of radio
Select the previous / next item in a menu or a
pressing the increase and decrease
stations.
list.
volume buttons.
Long press: update the list.
Media:
Media:
Select the previous / next track.
Steering mounted controls -
Short press: display the list of folders.
Select the previous / next item in a menu or a
Long press: display the available sorting options.
Type 2
list.
Radio:
Radio:
Select the previous / next preset radio
Short press: display the list of radio
station.
stations.
Access to the main menu.
Select the previous / next item in a menu or a
Long press: update the list.
list.
Media:
Increase volume.
Media:
Short press: display the list of folders.
Select the previous / next track.
Long press: display the available sorting options.
Mute / Restore the sound.
Select the previous / next item in a menu or a
Other than telephone call:
list.
Short press: changing audio source
Decrease volume.
Press the thumbwheel: confirm.
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
Other than telephone call:
Short press: changing audio source
Menus
menu is open.
Long press: open the "Telephone" menu.
(radio; USB; AUX (if equipment connected); CD;
Depending on version.
In the event of a telephone call:
streaming), confirmation if the "Telephone"
"Multimedia": Media settings, Radio
Short press: accept the call.
menu is open.
settings.
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Bluetooth® audio system
"Telephone": Call, Directory
Press this button to display the list of
Long procedure
management, Telephone management,
stations received locally.
Press the MENU button.
Hang up.
To update this list, press for more than two
"Trip computer".
seconds. The sound is cut while updating.
Select "Audio functions".
"Maintenance": Diagnosis, Warning log,
RDS
Press OK.
etc.
The external environment (hills,
"Connections": Manage connections,
Select the "FM waveband preferences"
buildings, tunnels, car parks,
search for devices.
function.
underground, etc.) may block reception,
"Personalisation-configuration": Define
Press OK.
including in RDS tracking mode. This is a
the vehicle parameters, Choice of
normal effect of the way in which radio waves
language, Display configuration, Choice of units,
Select "Frequency tracking (RDS)".
are transmitted and does not indicate any
Date and time adjustment.
failure of the audio system.
Press the "MENU" button.
Press OK, RDS is displayed on the
screen.
Move from one menu to another.
If RDS is not available, the RDS symbol
appears struck out on the display.
Play TA messages
Enter a menu.
RDS, if activated, allows you to continue
The TA (Traffic Announcement) function
listening to the same station by
gives priority to TA alert messages. To
automatically retuning to alternative
operate, this function needs good reception of
Radio
frequencies. However, in certain conditions,
a radio station that carries this type of
RDS station tracking may not be possible
message. When a traffic report is transmitted,
Selecting a station
nationwide, as radio stations do not always
the current audio source (Radio, CD, etc.) is
Press the SOURCE button repeatedly
cover the entire country. This can explain the
interrupted automatically to play the TA
and select the radio.
loss of reception of a station during a journey.
message. Normal play of the media
Press this button to select a waveband
previously playing is resumed at the end of
(FM / AM / DAB).
the message.
Short procedure
Press one of the buttons for an automatic
In "Radio" mode, press the OK button to activate
search for radio stations.
Take care when increasing the volume
or deactivate RDS directly.
Press one of the buttons to carry out a
while listening to TA messages. The
manual search up / down for radio
volume may prove too high on return to the
frequencies.
original audio source.
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Bluetooth® audio system
Press the TA button to activate or
When changing region, updating the list
DAB (Digital Audio
10
deactivate traffic messages.
of preset radio stations is recommended.
Broadcasting) radio
Receiving INFO messages
Terrestrial Digital Radio
The INFO function gives priority to TA
Depending on version
alert messages. To be active, this
If the current DAB radio station is not
function needs good reception of a radio
available on FM, "DAB FM" is struck out.
station that transmits this type of message.
Full list of radio stations and "multiplexes".
When a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the INFO
Terrestrial digital radio
message. Normal play of the media
Digital radio provides a superior audio
previously playing is resumed at the end of
quality and also additional categories of
the message.
traffic announcements (TA INFO).
Make a long press on this button to
The different "multiplex / ensemble” services
display the list of categories.
offer a choice of radio stations in alphabetical
Select or deselect categories.
order.
1
Options display: if active but not available, the
display will be struck out.
Change of band (FM1, FM2, DAB, etc.)
Activate or deactivate the reception of the
2
Display showing the name of the current
corresponding messages.
station.
Change of station within the same
Display TEXT INFOS
3
Preset stations, buttons 1 to 6.
"multiplex / ensemble".
Short press: select the preset radio station.
Starting of a search for the previous / next
Radio text is information transmitted by
Long press: memorise a radio station.
"multiplex / ensemble".
the radio station related to the station's
4
Display showing the name of the “multiplex”
Long press: selection of the categories of
current programme or song.
service being used.
news desired among Transport, News,
5
RadioText (TXT) display for the current radio
Entertainment and Special Flash (available
When the radio station is displayed in the
station.
depending on the station).
screen, press OK to display the
6
Represents the signal strength for the band
contextual menu.
being listened to.
Select "RadioText (TXT) display" and
confirm OK to save.
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Bluetooth® audio system
When the radio station is displayed in the
If the "DAB" station you are listening to is
When the USB socket is used, the
screen , press "OK" to display the
not available on FM ("DAB/FM" option
portable device charges automatically.
contextual menu.
struck out), or if "DAB / FM auto tracking" is
(Frequency search (RDS), DAB / FM auto
not on, the sound will be cut when the digital
Play mode
tracking, RadioText (TXT) display, Information
signal is too weak.
The play modes available are:
on the station, etc.)
- Normal: the tracks are played in order,
depending on the classification of the selected
Media
DAB / FM station tracking
files.
- Random: the tracks in an album or folder are
"DAB" does not have 100% coverage of
USB socket
played in a random order.
the country.
Insert the USB memory stick into the USB
- Random on all media: all of the tracks saved
When the digital signal is weak, "DAB / FM
socket or connect the USB device to the
in the media are played in random order.
auto tracking" allows you to continue
USB socket using a suitable cable (not supplied).
- Repeat: the tracks played are only those from
listening to the same station, by automatically
The system changes automatically to "USB"
the current album or folder.
switching to the corresponding analogue FM
source.
Press this button to display the contextual
station (if it exists).
menu for the Media function.
When the "DAB / FM auto tracking" is active,
To protect the system, do not use a USB
Press this button to select the chosen
the DAB station will be selected automatically.
hub.
play mode.
Press this button to confirm.
Press the MENU button.
Any additional devices connected to the
system must comply with the standard
The choice made is displayed at the top of the
Select "Multimedia" and confirm.
applicable to the product and/or the standard
screen.
IEC 60950-1.
Select "DAB / FM auto tracking" and
Choosing a track to play
confirm.
The system builds playlists (in temporary
Press one of these buttons to go to the
memory); this operation can take from a
If "DAB / FM auto tracking" tracking is
previous / next track.
few seconds to several minutes at the first
enabled, there is a lag of a few seconds
Press one of these buttons to go to the
connection.
when the system switches to the analogue
previous / next folder.
Reduce the number of non-music files and the
FM station sometimes with a change in
number of folders to reduce the waiting time.
volume.
File classification
Playlists are updated every time a new USB
Make a long press on this button to
memory stick is connected.
display the different classifications.
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Bluetooth® audio system
Select by "Folder" / "Artist" / "Genre" /
applicable to the product and/or the standard
Press the LIST button to display the list of
10
"Playlist".
IEC 60950-1.
tracks on the CD.
Depending on availability and type of device
Press and hold one of these buttons for
Press the SOURCE button several times
used.
fast forward or rewind.
in succession and select "AUX".
Press OK to select the desired
classification, then press OK again to
First adjust the volume on your portable device
Playing an MP3 compilation
(to a high level). Then adjust the volume on your
confirm.
Insert an MP3 compilation in the CD player.
audio system. Controls are managed via the
The audio equipment searches for all of the
Playing files
portable device.
music tracks, which may take anything between
Make a short press on this button to
Do not connect the same device to both
a few seconds and several tens of seconds,
display the chosen classification.
the auxiliary jack socket and the USB
before play begins.
Navigate in the list using the left / right
port at the same time.
On a single disc, the CD player can read
and up / down buttons.
up to 255 MP3 files spread over 8
Confirm the selection by pressing OK.
CD player
directory levels.
However, it is advisable to keep to a limit of
Press one of these buttons to go to the
Insert circular compact discs only.
two levels to reduce the access time before
previous / next track in the list.
Some anti-pirating systems, on original discs
the CD is played.
Press and hold one of these buttons for fast
or CDs copied using a personal recorder, may
The folder structure is not observed during
forward or rewind.
cause faults which are no reflection on the
playback.
Press one of these buttons to go to the
quality of the original player.
All of the files are displayed on a single level.
previous / next "Folder" / "Artist" /
Insert a CD in the player, play begins
"Genre" / "Playlist"* in the list.
automatically.
To play a disc which has already been
External CD players connected via the
inserted, press the SOURCE button
Input AUX socket (AUX)
USB port are not recognised by the
several times in succession and select "CD".
Depending on equipment
Press one of the buttons to select a folder
system.
Connect a portable device (MP3 player,
on the CD.
etc.) to the auxiliary jack socket using an
To play a disc which has already been
Press one of the buttons to select a track
audio cable (not supplied).
inserted, press the SOURCE button
on the CD.
several times in succession and select "CD".
Press the LIST button to display the list of
Any additional devices connected to the
Press one of the buttons to select a track
directories of the MP3 compilation.
system must comply with the standard
on the CD.
* Depending on availability and the type of device used.
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Bluetooth® audio system
Press and hold one of these buttons for
Information and advice
In the particular case of a multi-session CD, the
fast forward or rewind.
Joliet standard is recommended.
The CD player can play audio files with “.mp3”,
To protect the system, do not use a USB hub.
“.wma”, “.wav” and “.aac” file extensions, with a
Bluetooth® audio streaming
bit rate of 32 to 320 Kbps.
Only use USB memory sticks formatted
Streaming allows music files on the telephone to
It also supports TAG mode (ID3 tag, WMA TAG).
to FAT 32 (File Allocation Table).
be played via the vehicle's speakers.
No other file types (".mp4", etc.) can be read.
Connect the telephone.
Files of the ".wma" type should be to the wma 9
It is recommended that you use genuine
(Refer to the "Pairing a Bluetooth® telephone"
standard.
Apple® USB cables to guarantee correct
section).
The sampling rates supported are 11, 22, 44 and
operation.
Activate the streaming source by pressing
48 kHz.
SOURCE.
Via the USB socket, the system can play audio
In certain cases, playback of the audio files must
files with the extension “.mp3”, “.wma”, “.wav”,
be initiated from the keypad.
Telephone
“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps.
Audio files can be selected using the buttons on
No other file types (".mp4", etc.) can be read.
the audio system control panel and the steering-
Pairing a Bluetooth®
Files of the ".wma" type should be to the wma 9
mounted controls. The contextual information
standard.
telephone
can be displayed on the screen.
The sampling rates supported are 11, 22, 44 and
If the telephone supports the function. The audio
48 kHz.
As a safety measure and because it
quality depends on the quality of transmission by
File names should have fewer than 20
requires sustained attention by the driver,
the telephone.
characters, avoiding special characters (e.g.
the pairing of a Bluetooth® mobile telephone
« ? ; ù) so as to avoid any reading or display
with the Bluetooth® hands-free system of your
Connecting Apple® players
problems.
audio system must be done with the vehicle
Connect the Apple® player to the USB socket
In order to be able to play a burned CDR or
stationary and the ignition on.
using a suitable cable (not supplied).
CDRW, select ISO 9660 standards level 1, 2, or
Play starts automatically.
Joliet, if possible, when burning the CD.
Activate the telephone's Bluetooth®
Control is via the audio system.
If the disc is burned in another format, it may not
function and ensure that it is "visible to
The classifications available are those of the
be played correctly.
all" (telephone configuration).
portable device connected (artists / albums /
It is recommended that the same burning
genres / playlists).
standard always be used on an individual disc,
The version of software in the audio system may
with the lowest speed possible (4x maximum) for
not be compatible with the generation of your
the best acoustic quality.
Apple® player.
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Bluetooth® audio system
The services available depend on the
Completing the pairing
Press the MENU button.
10
network, the SIM card and the
To complete the pairing, whichever
compatibility of the Bluetooth® devices used.
Select "Connections".
procedure is used (from the telephone or
Refer to your telephone’s user guide and your
from the system), confirm that the code is the
service provider to check which services you
Press OK to confirm.
same in the system and in the telephone and
are able to access.
validate.
Select "Bluetooth Connections
management" and confirm. The list of
Procedure from the telephone
If pairing fails, the number of attempts is not
paired telephones is displayed.
restricted.
Select the name of the system in the list
Press OK to confirm.
A message appears on the screen confirming
of detected devices.
the pairing.
If the pairing procedure fails, we
Indicates that a device is connected.
recommend deactivating and then
Information and advice
reactivating the Bluetooth® function on the
The "Telephone" menu provides access to the
A number indicates the profile of the
telephone.
following functions in particular: "Directory", if
connection with the system:
your telephone is fully compatible, "Calls list",
- 1 for media or 1 for telephone.
"Consult the paired devices".
- 2 for media and telephone.
Procedure from the system
Depending on the type of telephone, you may be
Press the MENU button.
asked to accept or confirm access by the system
Indicates connection of the audio
to each of these functions.
steaming profile.
Select "Connections".
Indicates connection of the hands-free
Go to the Brand's website for more
telephone profile.
Confirm with OK.
information (compatibility, more help,
Select a telephone.
etc.).
Select "Search for a device".
Press OK to confirm.
Managing connections
Confirm with OK.
Then select and confirm:
The telephone connection automatically
A window is displayed with a search in progress
includes hands free operation and audio
- "Connect telephone"/"Disconnect
message.
streaming.
telephone" : to connect/disconnect the
In the list of devices detected, select a telephone
The ability of the system to connect to just
telephone or the hands-free kit only.
to pair. Only one telephone can be paired at a
one profile depends on the telephone. Both
- "Connect media player"/"Disconnect media
time.
profiles may connect by default.
player" : to connect/disconnect streaming only.
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Bluetooth® audio system
- "Connect telephone + media
Press this button for more than two
Confirm with OK.
player"/"Disconnect telephone + media
seconds for access to your directory, then
player" : to connect/disconnect the telephone
navigate using the thumb wheel.
(hands-free kit and streaming).
Microphone off
- "Delete connection": to delete the pairing.
Ending a call
(so that the caller cannot hear)
In the "Telephone" menu.
In the contextual menu:
When you delete a pairing in the system,
Select "End call".
remember to delete it from your
Confirm with OK to end the call.
- select "Micro OFF" to switch off the
telephone as well.
During a call, press one of these buttons
microphone.
Press OK to confirm.
for more than two seconds.
- deselect "Micro OFF" to switch the
microphone on.
The system accesses the telephone's
Confirm with OK.
contacts directory, depending on its
Receiving a call
compatibility, and while it is connected via
An incoming call is announced by a ring and a
Bluetooth.
Telephone mode
superimposed display in the screen.
In the contextual menu:
Select the "YES" tab in the screen using
With certain telephones connected by
the buttons.
Bluetooth you can send a contact to the
- select "Telephone mode" to transfer the
Confirm with OK.
directory of the audio system.
call to the telephone (for example, to leave the
Contacts imported in this way are saved in a
vehicle while continuing a conversation).
Press this button at the steering mounted
permanent directory visible to all, whatever
- deselect "Telephone mode" to transfer the
controls to accept the call.
the telephone connected.
call to the vehicle.
The menu for the directory is not accessible if
Confirm with OK.
Making a call
it is empty.
In the "Telephone" menu.
If the contact has been cut off, when you
Select "Call".
reconnect on returning to the vehicle,
Select "Dial".
Managing calls
the Bluetooth connection will be restored
Or
During a call, press OK to display the
automatically and sound returned to the
Select "Directory".
contextual menu.
system (depending on the compatibility of the
Or
telephone).
Select "Calls list".
End call
In some cases, the Telephone mode must be
Confirm with OK.
In the contextual menu, select "Hang up"
activated from the telephone.
to end the call.
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Bluetooth® audio system
Interactive voice response
compatibility, and while it is connected via
With the engine off, the audio system
10
From the contextual menu, select "DTMF
Bluetooth.
switches off after a few minutes of use.
tones" and confirm to use the digital
With certain telephones connected by
When the engine is switched off, the audio
keypad to navigate in the interactive voice
Bluetooth you can send a contact to the
system operating time depends on the state of
response menu.
directory of the audio system.
charge of the battery.
Confirm with OK.
Contacts imported in this way are saved in a
The switch-off is normal: the audio system
permanent directory visible to all, whatever the
switches to economy mode and switches off to
telephone connected.
avoid discharging the vehicle's battery.
Consultation call
The menu for the directory is not accessible if it
► Start the vehicle’s engine to increase the
From the contextual menu, select
is empty.
charge of the battery.
"Switch" and validate to return to a call
The message "the audio system is
Voice recognition
overheated" is displayed onscreen.
left on hold.
Confirm with OK.
This function allows you to use your
To protect the installation if the ambient
smartphone's voice recognition via the system.
temperature is too high, the audio system
To start voice recognition, depending on the type
switches to an automatic thermal protection
Directory
of steering mounted controls:
mode, in which the volume may be decreased or
Make a long press on the end of the lighting
the CD player stopped.
To access the directory, press and hold
control stalk.
► Switch the audio system off for a few minutes
SRC/TEL.
OR
to allow the system to cool.
Select "Directory" to see the list of
contacts.
Press this button.
Radio
Confirm with OK.
There is a difference in sound quality
Voice recognition requires the use of a
To modify the contacts saved in the
between the different audio sources (radio,
compatible smartphone first connected to
system, press MENU then select
CD, etc.).
the vehicle by Bluetooth.
"Telephone" and confirm.
For optimal listening quality, the audio settings
Select "Directory management" and confirm.
(Volume, Bass, Treble, Ambience and Loudness)
You can:
can be adjusted to different audio sources,
Frequently asked
- "Consult an entry",
resulting in audible differences when switching
- "Delete an entry",
questions
between sources (radio, CD, etc.).
- "Delete all entries".
► Check that the audio settings (Volume, Bass,
The following information groups together the
The system accesses the telephone's
Treble, Ambience and Loudness) are appropriate
answers to the most frequently asked questions
contacts directory, depending on its
to the sources being listened to. We recommend
concerning your audio system.
setting the audio functions (Bass, Treble, Fr-Re
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Bluetooth® audio system
balance and Le-Ri balance) to the middle
The aerial is absent or has been damaged (for
► Check the condition of the CD: the CD cannot
position, setting the musical ambience to "None",
example when going through an automatic car
be played if it is too badly damaged.
setting loudness correction to "Active" in CD
wash or in an underground car park).
► Check the content in the case of a burned
mode and "Inactive" in Radio mode.
► Have the aerial checked by a dealer.
CD: read the recommendations in the "Audio"
The preset stations do not function (no
The sound intermittently cuts out for 1 or 2
section.
sound, 87.5 MHz is displayed, etc.).
seconds in radio mode.
Due to poor quality, certain burned CDs will not
The wrong waveband is selected.
During this brief sound cut-out, the RDS
be played by the audio system.
► Press the BAND button to return to the
searches for another frequency giving better
The CD audio quality is is poor.
waveband (FM, FM2, DAB, AM) on which the
reception of the station.
The CD is scratched or of poor quality.
stations are preset.
► Switch off the RDS function if the
► Insert good quality CDs and store them in
Traffic announcement (TA) is shown but I
phenomenon occurs too frequently and always
suitable conditions.
receive no traffic information.
on the same route.
The audio settings (bass, treble, ambience) are
The radio station is not part of the regional traffic
unsuitable.
information network.
Media
► Return bass and treble settings to 0, without
► Tune to a radio station that broadcasts traffic
The Bluetooth connection is cut.
selecting an ambience.
information.
The battery in the peripheral device may not be
I am unable to play the music files on my
The reception quality of the tuned radio
sufficiently charged.
smartphone via the USB port.
station gradually deteriorates or the station
► Charge the battery in the peripheral device.
Depending on the smartphone, access by the
presets are inoperative (no sound, 87.5 MHz
The message "USB device error" is displayed
audio system to music on the smartphone may
is displayed, etc.).
in the screen.
have to be approved on the latter.
The vehicle is too far from the selected station’s
The USB stick has not been recognised, or may
► Manually activate the MTP profile on the
transmitter, or no transmitter is present in the
be corrupted.
smartphone (USB settings menu).
geographical area.
► Reformat the USB memory stick.
► Activate the RDS function to allow the system
The CD is systematically ejected or is not
Telephone
to check for a more powerful transmitter in the
played.
I am unable to access my voicemail.
area.
The CD is upside down, cannot be read, does
Few telephones or service providers allow the
The environment (hills, buildings, tunnels,
not contain audio files or contains audio files of a
use of this function.
basement car parks, etc.) may block reception,
format not recognised by the audio system.
► Call your voicemail, via the telephone menu,
including in RDS mode.
The CD is protected by an anti-pirating system
using the number provided by your operator.
This is a perfectly normal phenomenon, and is
not recognised by the audio system.
I am unable to access my directory of
not indicative of an audio system malfunction.
► Check that the CD is inserted in the player
contacts.
the right way up.
► Check the compatibility of your telephone.
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Bluetooth® audio system
You did not grant access to your contacts when
10
pairing the telephone.
► Accept or confirm access by the system to
the contacts on your telephone.
I am unable to continue a conversation when
getting into my vehicle.
Handset mode is activated.
► Deselect handset mode to transfer the call to
the vehicle.
I am unable to pair my telephone by
Bluetooth.
Telephones (models, versions of operating
systems) have their own specificities in the
pairing procedure and some telephones are not
compatible.
► Before starting the pairing procedure, delete
the telephone pairing from the system and the
system pairing from the telephone, in order to
view the compatibility of the telephones.
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CarManuals2.co
MyCitroën Play
The system’s Open Source Software
Press in the shaded area to go back up a level
MyCitroën Play
(OSS) source codes are available at the
or confirm.
following addresses:
Press the back arrow to go back a level or
Multimedia audio system -
confirm.
Applications - Bluetooth®
The touch screen is of the "capacitive"
telephone
type.
To clean the screen, use a soft, non-abrasive
The functions and settings described
First steps
cloth (e.g. spectacles cloth) with no additional
vary according to the vehicle version and
With the engine running, a press mutes
product.
configuration, as well as the country of sale.
the sound.
Do not use sharp objects on the screen.
With the ignition off, a press turns the system on.
Do not touch the screen with wet hands.
For safety reasons and because they
Increase or decrease the volume using
require sustained attention by the driver,
Certain information is displayed permanently in
the wheel or the "plus" or "minus" buttons
the following operations must be carried out
the upper bar of the touch screen:
(depending on the equipment).
with the vehicle stationary and the ignition
- Air conditioning status information (depending
Use the buttons on either side of or below the
on:
on version), and direct access to the
touch screen to access the menus, then press
- Pairing the smartphone with the system via
corresponding menu.
the virtual buttons on the touch screen.
Bluetooth.
- Radio Media and Telephone menu status
Depending on the model, use the "Source" and
- Using the smartphone.
information.
"Menu" buttons on the left of the touch screen to
- Connecting to the CarPlay® or Android
- Privacy status information.
access the menus, then press the virtual buttons
Auto applications (certain applications stop
- Access to the touch screen and digital
on the touch screen.
displaying when the vehicle is moving).
instrument panel settings.
At all times it is possible to display the rolling
- Changing the system settings and
Audio source selection (depending on
menus by pressing the screen briefly with three
configuration.
equipment):
fingers.
- FM/DAB/AM radio stations (depending on
All touch-sensitive areas on the screen are
equipment).
The system is protected so that it only
white.
- Telephone connected via Bluetooth and
operates in the vehicle.
On pages with multiple tabs at the bottom of the
Bluetooth multimedia broadcast (streaming).
The message Energy economy mode is
screen, you can switch between pages either
- USB Memory stick.
displayed when the system is about to go into
by tapping the tab for the desired page or by
- Media player connected via the auxiliary
standby.
swiping the pages to the left or right with your
socket (depending on equipment).
finger.
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