Citroen Jumpy Dispatch (2023 year). Manual in english - page 6
Practical information
► Put the filler cap back in place and close it by
If you have put in the wrong fuel for
7
turning to the right.
your vehicle, you must have the fuel
► Push the fuel filler flap to close it (your
tank drained and filled with the correct fuel
vehicle must be unlocked).
before starting the engine.
Fuel cut-off
Your vehicle is fitted with a safety system that
cuts off the supply of fuel in the event of an
impact.
► With a conventional key, insert the key into
Diesel misfuel prevention
the filler cap, then turn the key to the left.
If the vehicle is equipped with a sliding
Mechanical device which prevents filling the tank
door on its left-hand side, do not open it
of a Diesel vehicle with petrol. It helps avoid the
while the fuel filler flap is open (risk of
risk of engine damage that can result from filling
damaging the fuel filler flap and the sliding
with the wrong fuel.
door and risk of injuring the person filling up).
Located in the filler neck, the misfuel prevention
device appears when the filler cap is removed.
If the fuel filler flap is open and you try to
open the left-hand side door, a
mechanism prevents it from being opened.
The door can be opened half-way, however.
With a mechanical door, close the fuel filler
flap to regain use of the door.
► Unscrew and remove the filler cap, then
With an electric door, to be able to use it
place it on the holder located on the fuel filler
correctly, close the fuel filler flap and then
flap.
press an opening control.
► Insert the nozzle and push it in fully (while
pushing on the metal valve A).
The vehicle is fitted with a catalytic converter,
► Fill the tank. Do not continue past the
which helps to reduce the level of harmful
When a petrol filler nozzle is introduced into the
third cut-off of the nozzle, as this may cause
emissions in the exhaust gases.
fuel filler neck of your Diesel vehicle, it comes
malfunctions.
into contact with the flap. The system remains
closed and prevents filling.
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Do not persist but introduce a Diesel type
- Never open, modify or remove the cover of
filler nozzle.
the traction battery.
- Never work with cutting and forming
It is still possible to use a fuel can to fill
tools or heat sources near high voltage
the tank slowly.
components and cables.
In order to ensure a good flow of fuel, do
In case of low level of fluid in the cooling
not place the nozzle of the fuel can in direct
An electric vehicle’s power train can
tank, the refilling shall only be performed in a
contact with the flap of the misfuel prevention
become hot during use and after
qualified and trained workshop to verify that
device.
switching off the ignition.
the leakage is not in the traction battery.
Comply with the warning messages shown
Any intervention on the high voltage system
Travelling abroad
on the labels, particularly inside the charging
must be carried out by qualified persons in
As Diesel fuel pump nozzles may be
flap.
workshops qualified and approved to carry
different in other countries, the presence
out this type of work.
of the misfuel prevention device may make
High voltage system voltage is
Damage to the vehicle or the traction battery
refuelling impossible.
dangerous and can cause burns or other
could result in the leakage of toxic gases or
Before travelling abroad, it is advisable to
injuries or even fatal electric shock.
fluids either immediately or later. CITROËN
check with a CITROËN dealer if the vehicle is
Since damage to high voltage components is
recommends that you:
suitable for the distribution equipment of the
not visible, CITROËN recommends that you:
- Always inform the fire and emergency
countries visited.
- Never touch the components, damaged
services in the event of an incident, warning
or not, and never let your jewelry or other
that the vehicle is equipped with a traction
metallic objects come into contact with these
battery.
Charging system
components.
- Never touch the liquids leaking from the
- Never work on the orange high voltage
traction battery.
(Electric)
cables or on any other high voltage
- Do not inhale the gases emitted by the
component marked with the Electric risk label.
traction battery which are toxic.
400 V electrical system
Any intervention on the high voltage system
- Move away from the vehicle in the event of
The electric drive system, which operates at a
must be carried out by qualified persons in
incident or accident, the gases emitted being
voltage of approximately 400 V, is identified by
workshops qualified and approved to carry
flammable and could cause a fire.
orange cables and its components are marked
out this type of work.
with this symbol:
- Never damage, modify or remove the
orange high voltage cables or disconnect
them from the high voltage network.
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Practical information
When washing
thermal comfort equipment and the ageing of its
7
Before washing the vehicle, always
components.
check that the charging flap is closed
The lifespan of the traction battery
correctly.
depends on multiple factors, such as
Never wash the vehicle while the battery is
climatic conditions, distance travelled and
on charge.
how often it has been fast-charged.
High-pressure washing
To preserve the mileage of your vehicle
To avoid damaging the electrical
This label is intended solely for use by
and the durability of your traction battery,
components, it is expressly prohibited to
firefighters and maintenance services in
CITROËN recommends that you:
use high-pressure washing in the engine
the event of any work on the vehicle.
- Do not fully charge the battery of your
compartment or under the body.
No other person must touch the device shown
electric vehicle daily (charge the traction
Do not use a pressure greater than 80 bar
on this label.
battery below 80% as often as possible).
when washing the bodywork.
- Do not completely discharge the battery.
In the event of an accident or impact
- Do not store the vehicle for a long period
Never allow water or dust to enter the
to the vehicle’s underbody
of non-use (more than 12 hours) when the
connector or charging nozzle - risk of
In these situations, the electrical circuit or the
traction battery has a low or high charge level.
electrocution or fire!
traction battery can be seriously damaged.
Prefer a charge level between 20 and 40%.
Never connect / disconnect the charging
Stop as soon as it is safe to do so and switch
- Limit the use of fast charging.
nozzle or cable with wet hands - risk of
off the ignition.
- Do not expose the vehicle to temperatures
electrocution!
Contact a CITROËN dealer or a qualified
below -30°C and above +60°C for more than
workshop.
24 hours.
- Avoid charging the vehicle at negative
Traction battery
temperatures (except if the vehicle ran more
In the event of exposure to a fire
This battery stores the energy that powers
than 20 minutes) or above +30°C.
Immediately exit and evacuate all
the electric motor and the thermal comfort
- Do not use the vehicle's traction battery as
passengers from the vehicle. Never attempt
equipment in the passenger compartment. It is
a generator of energy.
to fight the fire yourself - risk of electrocution!
discharged during use, and must therefore be
- Do not use a generator to recharge your
You must immediately contact the emergency
regularly recharged. There is no need to wait
vehicle's traction battery.
services, informing them that the incident
for the traction battery to fall to its reserve level
involves an electric vehicle.
before recharging.
The range of the battery may vary according
to the type of driving, the route, the use of
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Practical information
In the event of damage to the traction
Charging connectors and
State of charging
Meaning
battery
indicator lamps
indicator lamp
It is strictly prohibited to work on the vehicle
yourself.
Fixed white
Welcome lighting on
Do not touch liquids coming from the battery,
opening the flap and
and in the event of skin contact with these
disconnecting the
products, wash abundantly with water and
charging cable.
contact a doctor as soon as possible.
Fixed blue
Deferred charging.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Flashing green
Charging.
Fixed green
Charging complete.
The charging
Disposal of the traction battery
indicator lamp goes
The traction battery is designed for the life of the
off after about 2
vehicle if the recommendations of CITROËN are
minutes as the
followed.
vehicle's functions go
If it becomes necessary to replace the battery,
1.
Charging connectors (Electric)
into standby.
contact the CITROËN dealer for instructions on
2.
Deferred charging activation button
The indicator lamp
its disposal. Improper disposal carries the risk of
3.
Nozzle locking indicator lamp
comes on again
severe burns, electric shock, and damage to the
Fixed red: nozzle positioned correctly and
when the vehicle is
environment.
locked in the connector.
unlocked with the
In accordance with regulations, CITROËN
Flashing red: nozzle incorrectly positioned or
Keyless Entry and
ensures a second life or recycling of this
locking not possible.
Start system or when
component in collaboration with qualified
4.
Charging indicator lamp
a door is opened
operators.
to indicate that
the battery is fully
charged.
Fixed red
Malfunction.
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Practical information
In case of impact, even light, against the
travelling abroad, check the compatibility of local
7
charging flap, do not use it.
electrical systems with the charging cable.
Do not dismantle or modify the charging
A full range of charging cables is available from
connector - risk of electrocution and/or fire!
your dealer.
Contact a CITROËN dealer or a qualified
Contact a CITROËN dealer or a qualified
workshop.
workshop for more information and to obtain
suitable charging cables.
Charging cables, sockets
Identification labels on charging
and chargers
sockets/connectors
The charging cable supplied with the vehicle
Identification labels are affixed to the vehicle,
(depending on version) is compatible with the
charging cable and charger to inform the user
The meaning of each identification label is as
electrical systems in the country of sale. When
about which device needs to be used.
follows:
Identification label
Location
Configuration
Power type/Voltage range
Charging connector (vehicle side)
TYPE 2
AC
C
< 480 Vrms
Charging socket (charger side)
TYPE 2
AC
C
< 480 Vrms
Charging connector (vehicle side)
COMBO 2 (FF)
DC
K
50 V - 500 V
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Practical information
Standard charging, mode 2
Specific domestic charging cable
If the indicator lamp does not go off, contact a
(mode 2)
CITROËN dealer or a qualified workshop.
Domestic socket
You must not damage the cable.
Upon plugging the charging cable into a
(standard charging - alternating current (AC))
In the event of damage, do not use it and
domestic socket, all of the indicator lamps come
contact a CITROËN dealer or a qualified
on briefly.
workshop to replace it.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
Control unit (mode 2)
- If the circuit-breaker has tripped, contact a
professional to check that the electrical system
Mode 2 with a standard socket: 8 A maximum
is compatible and/or carry out any necessary
charging current.
repairs.
- If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Mode 2 with a Green'Up socket: 16 A
Refer to the handbook before use.
maximum charging current.
To have this type of socket installed, call a
professional installer.
Specific domestic charging cable - mode
POWER
2 (AC)
Green: electrical connection established;
charging can begin.
1.
Incorrect use of this charging cable may
CHARGE
result in fire, property damage and serious
Flashing green: charging in progress or
injury or death by electrocution!
temperature pre-conditioning activated.
2.
Always use a correctly earthed power
Fixed green: charging complete.
socket, protected by a 30 mA residual
FAULT
current device.
Red: fault; charging not permitted or must
3.
Always use an electrical socket protected
be stopped immediately. Check that everything
by a circuit-breaker appropriate for the
Identification label C on the charging
is connected correctly and that the electrical
electrical circuit’s current rating.
connector (vehicle side).
system is not faulty.
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4.
The weight of the control unit must not be
9.
Do not unplug the plug from the wall as a
Control unit label - State of indicator
7
borne by the electrical socket, plug and
means of stopping charging.
lamps
cables.
10.
Immediately stop charging, by locking and
State of the
5.
Never use this charging cable if it is
then unlocking the vehicle using the remote
indicator lamp
defective or in any way damaged.
control key, if the charging cable or wall
6.
Never attempt to repair or open this
socket feel burning hot to the touch.
Off
charging cable. It contains no repairable
11.
This charging cable includes components
parts - replace the charging cable if it is
liable to cause electrical arcing or sparks.
damaged.
Do not expose to flammable vapours.
On
7.
Never immerse this charging cable in water.
12.
Only use this charging cable with CITROËN
8.
Never use this charging cable with an
vehicles.
Flashing
extension cable, a multi-plug socket, a
13.
Never plug the cable into the wall socket (or
conversion adaptor or on a damaged
unplug it) with wet hands.
electrical socket.
14.
Do not force the connector if it is locked into
the vehicle.
POWER
CHARGE
FAULT
Symbol
Description
Not connected to the power supply or power is not
available from the infrastructure.
The control unit is currently performing a self-test.
(green)
(green)
(red)
Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but
no charging in progress.
(green)
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POWER
CHARGE
FAULT
Symbol
Description
Connected to the power supply and to the Electric
Vehicle (EV).
The EV is on charge or in a temperature pre-
(green)
(green)
conditioning sequence.
Connected to the power supply and to the Electric
Vehicle (EV).
The EV is waiting for charging or the charging of
(green)
(green)
the EV is completed.
Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a CITROËN
(red)
dealer before the next charge.
The control unit is in diagnostic mode.
(green)
(green)
(red)
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
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Accelerated charging, mode 3
Superfast charging, mode 4
Charging cable, mode 3 (AC)
7
Accelerated charging unit (depending on
Fast public charger
version)
(superfast charging - direct current (DC))
(accelerated charging - single-phase or three-
phase alternating current (AC))
In mode 3 with an accelerated charging unit:
32 A maximum charging current.
Charging cable, mode 4 (DC)
(integrated into the fast public charger)
Identification labels C on the charging
connector (vehicle side) and on the socket
(charger side).
In mode 3 with an accelerated charging unit
(Wallbox): 32 A maximum charging current.
Accelerated charging unit
Do not disassemble or modify the
Identification label K on the charging
charging unit - Risk of electrocution and/or
connector (vehicle side).
fire!
Only use fast public chargers where the cable
Refer to the charging unit manufacturer's user
length does not exceed 30 metres.
manual for the operating instructions.
Charging the traction
battery (Electric)
To recharge, connect the vehicle to a domestic
electricity supply (domestic or accelerated
charging) or to a fast public charger (superfast
charging).
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For a full charge, follow the desired charging
vehicle breaking down and can lead to
Connect a 12 V battery charger to the (+)
procedure without pausing it, until it ends
accidents or serious injuries. ALWAYS make
and (-) terminals of the accessory battery
automatically. Charging can be either immediate
sure the traction battery has a sufficient
about every 3 months in order to recharge the
or deferred (except fast public charger, mode 4).
charge level.
accessory battery and maintain an operating
You can stop domestic or accelerated charging
voltage.
at any time by unlocking the vehicle and
Low charging / Parking
removing the nozzle. For superfast charging,
If the outside temperature is negative,
Precautions
refer to the fast public charger.
it is recommended not to park your vehicle
For more information on the charging displays
Our electric vehicles have been developed in
outside for several hours at a low charging
on the Instrument panel and the Touch screen,
accordance with the recommendations on the
(less than 20%).
refer to the corresponding section.
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
It is also possible to monitor the charging
Vehicle in storage for more than
Ionizing Radiation Protection (ICNIRP - 1998
progress using the MyCitroën App
1 month
Guidelines).
application.
In the event of a long period of non-use of
Wearers of pacemakers or equivalent
For more information on Remotely
the vehicle (beyond 4 weeks) without the
devices
operable additional functions, refer to the
possibility of charging when restarting, the
corresponding section.
self-discharge may make it impossible to
Ask your doctor about what precautions
restart if the traction battery charge level
you should take, or ask the manufacturer
is a low or very low, especially at negative
of your implanted electro-medical device about
As a safety measure, the engine will not
ambient temperatures. ALWAYS make sure
whether its operation is guaranteed in an
start if the charging cable is plugged into
that the traction battery has a charge between
environment which complies with the ICNIRP
the connector on the vehicle. A warning is
20% and 40% if you do not plan to use your
recommendations.
displayed on the instrument panel.
vehicle for several weeks.
If in doubt
Do not connect the charging cable.
Cooling the traction battery
Domestic or accelerated charging: do
Always park the vehicle in a place with
The cooling fan in the engine
not remain inside or near the vehicle, or near
temperatures between -10°C and 30°C
compartment comes on during charging to
the charging cable or charging unit, even for
(parking in a place with extreme temperatures
cool the on-board charger and the traction
a short time.
can damage the traction battery).
battery.
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
For domestic or accelerated charging
Low charging / Driving
compartment.
Driving when the charge level of the
Before charging
traction battery is too low can lead to the
Depending on the context:
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► Have a professional check that the
For superfast charging
7
electrical system to be used complies with
Before charging
applicable standards and is compatible with
Check that the fast public charging
the vehicle.
station and its charging cable are compatible
► Have a professional electrician install
with the vehicle.
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
If the exterior temperature is below:
► Connect the charging cable from the control
compatible with the vehicle.
- 0°C, charging times may be extended.
unit to the domestic socket.
You should preferably use the charging cable
- -20°C, charging is still possible, but
When the connection is made, all of the indicator
available as an accessory.
charging times may be extended even further
lamps on the control unit light up, then only the
For more information, contact a CITROËN
(the battery has to be heated first).
POWER indicator lamp remains on in green.
dealer or a qualified workshop.
► Remove the protective cover from the
After charging
charging nozzle.
Check that the charging flap is closed.
► Insert the nozzle into the charging connector.
During charging
The start of charging is confirmed by the flashing
While charging is in progress, unlocking
green CHARGE indicator lamps in the flap, then
the vehicle will cause the charging to stop.
Connection
those on the control unit.
If no action is taken on one of the openings
► Before charging, check that the drive selector
If this is not the case, charging has not
(door or boot) or on the charging nozzle, the
is in mode P, otherwise charging is not possible.
started; restart the procedure, ensuring that all
vehicle will lock again after 30 seconds and
► Open the charging flap by pressing the
connections are properly established.
charging will resume automatically.
push-button, and check that there are no foreign
The red indicator lamp in the flap comes on to
Never work under the bonnet:
bodies on the charging connector.
indicate that the nozzle is locked.
- Some areas remain very hot, even an hour
Domestic charging, mode 2
after charging ends - risk of burns!
When charging is complete and while the
- The fan may start at any time - risk of cuts
charging cable is still connected, opening
or strangulation!
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
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Accelerated charging, mode 3
The start of charging is confirmed by the flashing
Activation
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
Deferred charging is only possible with
restart the procedure, ensuring that the
modes 2 and 3.
connection is properly established.
► After programming the deferred charging,
The red indicator lamp in the flap comes on to
connect your vehicle to the desired charging
indicate that the nozzle is locked.
equipment.
► Follow the accelerated charging unit
Deferred charging
(Wallbox) user instructions.
Settings
► Remove the protective cover from the
charging nozzle.
At a CITROËN dealer or qualified
► Insert the nozzle into the charging connector.
workshop, with Bluetooth® audio system
The start of charging is confirmed when the
By default, the deferred charging start time is set
charging indicator lamp in the flap flashes green.
to midnight (vehicle time).
If this is not the case, charging has not started;
You can have the deferred charging start time
► Lock the vehicle.
restart the procedure, ensuring that the
modified.
► Press this button in the flap within one
connection has been properly established.
Visit a CITROËN dealer or a qualified workshop.
minute to activate the system (confirmed by the
The red indicator lamp in the flap comes on to
charging indicator lamp coming on in blue).
On a smartphone or tablet
indicate that the nozzle is locked.
You can programme the deferred
Superfast charging, mode 4
Disconnection
charging function at any time via the
MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with MyCitroën Drive
► In the Energy touch screen menu,
Before disconnecting the nozzle from the
select the Charge page.
charging connector:
► Depending on version, remove the protective
► Set the charging start time.
► If the vehicle is unlocked, lock it and then
cover from the lower part of the connector.
► Press OK.
unlock it.
► Follow the instructions for use of the fast
The setting is saved in the system.
► If the vehicle is locked, unlock it.
public charger and connect the cable from the
fast public charger to the vehicle's connector.
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The red indicator lamp in the flap goes out to
Superfast charging, mode 4
Selecting the mode
7
confirm that the charging nozzle is unlocked.
The end of charging is indicated by the charger
A confirmation message is displayed when
► In modes 2 and 3, remove the charging
and by the fixed lighting of the green indicator
energy economy mode is entered, and the active
nozzle within 30 seconds.
lamp in the flap.
functions are placed on standby.
The charging indicator lamp comes on in white.
► You can also pause charging by
If a telephone call is in progress at the
With selective door unlocking activated,
pressing this button in the flap (in mode 4
time, it will be maintained for around 10
press the unlocking button twice to
only).
minutes via the audio system’s hands-free
disconnect the charging nozzle.
► Hang up the nozzle on the charger.
system.
► Depending on version, replace the protective
cover on the lower section and close the
When charging is complete, the green
charging flap.
Exiting the mode
charging indicator lamp in the flap goes
out after about 2 minutes.
When the charging nozzle is
These functions are automatically reactivated the
disconnected, a message on the
next time the vehicle is used.
Domestic charging, mode 2
instrument panel indicates that charging is
To restore the use of these functions
The end of charging is confirmed when the green
complete, even if the charging nozzle was
immediately, start the engine and let it run:
CHARGE indicator lamp on the control unit and
disconnected before full charging was
- For less than 10 minutes, to use the
the green charging indicator lamp in the flap
completed.
equipment for approximately 5 minutes.
come on fixed.
- For more than 10 minutes, to use the
► Replace the protective cover on the charging
equipment for approximately 30 minutes.
nozzle and close the charging flap.
Energy economy mode
Let the engine run for the specified duration to
► Disconnect the control unit end of the
ensure that the battery charge is sufficient.
This system manages the duration of use of
charging cable from the domestic socket.
To recharge the battery, avoid repeatedly or
certain functions, in order to conserve a sufficient
continuously restarting the engine.
Accelerated charging, mode 3
level of charge in the battery with the ignition off.
The end of charging is indicated by the charging
After switching off the engine and for a maximum
A flat battery prevents the engine from
control unit and by the fixed lighting of the green
cumulative period of around 30 minutes, you can
starting.
indicator lamp in the flap.
continue to use functions such as the audio and
For more information on the 12 V battery,
► Hang up the nozzle on the charging unit and
telematics system, dipped beam headlamps or
refer to the corresponding section.
close the charging flap.
courtesy lamps.
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Load reduction mode
Towing device
Original tyre size
Type of chain
This system manages the use of certain
Load distribution
215/60 R17
KONIG K-SUMMIT
functions according to the level of charge
► Distribute the load in the trailer so that the
VAN K84
225/55 R17
remaining in the battery.
heaviest items are as close as possible to the
When the vehicle is being driven, the load
You can also use snow socks.
axle, and the nose weight approaches the
reduction function temporarily deactivates certain
For more information, contact a CITROËN dealer
maximum permitted without exceeding it.
functions, such as the air conditioning and the
or a qualified workshop.
Air density decreases with altitude, thus reducing
heated rear screen.
engine performance. The maximum towable load
The deactivated functions are reactivated
Installation tips
must be reduced by 10% per 1,000 metres of
automatically as soon as conditions permit.
altitude.
► To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
Use genuine towing devices and wiring
Snow chains
road.
harnesses approved by CITROËN. We
► Apply the parking brake and position any
recommend having them fitted by a CITROËN
In wintry conditions, snow chains improve
wheel chocks under the wheels to prevent
dealer or a qualified workshop.
traction as well as the behaviour of the vehicle
movement of the vehicle.
If not fitted by a CITROËN dealer, they must
when braking.
► Fit the snow chains following the instructions
still be fitted in accordance with the vehicle
Snow chains must be fitted only to the
provided by the manufacturer.
manufacturer's instructions.
front wheels.
► Move off gently and drive for a few moments,
Certain driving or manoeuvring aid functions
They must never be fitted to "space-saver"
without exceeding 31 mph (50 km/h).
are automatically deactivated while an
type spare wheels.
► Stop the vehicle and check that the snow
approved towing system is in use.
chains are correctly tightened.
For more information about driving with a
Observe the legislation in force in your
towing device fitted to a trailer and associated
It is strongly recommended that you
country relating to the use of snow
with the Trailer stability assist, refer to the
practise fitting the snow chains on a level
chains and maximum authorised speeds.
corresponding section.
and dry surface before setting off.
Only use chains that have been designed for the
Comply with the maximum authorised
Avoid driving with snow chains on roads
type of wheel fitted to your vehicle.
towable weight, as indicated on your
that have been cleared of snow to avoid
Original tyre size
Type of chain
vehicle's registration certificate, on the
damaging the vehicle's tyres and the road
manufacturer's label and in the Technical
215/65 R16
12 mm link
surface. If the vehicle is fitted with alloy
data section of this guide.
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
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If using accessories attached to the
the roof bars and roof racks approved for your
Roof bars
7
towing device (e.g. bicycle carriers, tow
vehicle.
A maximum of 3 roof bars (or 2 bars for the
boxes):
Observe the instructions on fitting and use
version with panoramic sunroof) can be installed
- Comply with the maximum authorised nose
contained in the guide supplied with the roof
- use the positions marked in green.
weight.
bars and racks.
- Do not transport more than 4 conventional
bicycles or 2 electric bicycles.
Recommendations
When loading bicycles onto a bicycle carrier
Distribute the load uniformly, taking care
on a towball, be sure to place the heaviest
to avoid overloading one of the sides.
bicycles as close as possible to the vehicle.
Arrange the heaviest part of the load as close
as possible to the roof.
Observe the legislation in force in the
Secure the load firmly.
country where you are driving.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
Electric motor
stability may be affected.
An electric vehicle may be fitted with a
Regularly check the security and tight
towing device.
fastening of the roof bars, at least before each
It is therefore possible to tow a trailer or
trip.
caravan.
Remove the roof bars once they are no longer
needed.
With panoramic sunroof
Contact a CITROËN dealer or qualified
workshop for more information and to obtain a
suitable towing device.
As this value may change, please verify
the maximum load quoted in the guide
supplied with the roof bars.
Roof bars/Roof rack
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
As a safety measure and to avoid
avoid damaging the roof bars and the fixings
damaging the roof, it is essential to use
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
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Max. authorised load weight:
Take care with objects or clothing that could
with care (risk of burns), using the protected
- over 2 roof bars: 100 kg,
be caught in the blades of the cooling fan
area.
- distributed over 3 roof bars: 150 kg.
or in certain moving components - risk of
When the bonnet is open, take care not to
strangulation and serious injury!
damage the safety catch.
To install the transverse roof bars, use the fixing
Do not open the bonnet under very windy
points provided for this purpose:
conditions.
► Open the fixing covers on each bar.
► Put each fixing point in place and lock them
Cooling of the engine when stopped
to the roof one by one.
The engine cooling fan may start after
► Ensure that the roof bars are correctly fitted
Electric motor
the engine has been switched off.
(by shaking them).
Take care with objects or clothing that
Take care with objects or clothing that
► Close the fixing covers on each bar.
could be caught in the blades of the cooling
could be caught in the blades of the fan!
The bars can be interchanged and are adaptable
fan or in certain moving components - risk of
to each pair of fixing points.
strangulation and serious injury!
Roof racks
Before carrying out any work under the
Opening
bonnet, you must switch off the ignition, check
► Open the door.
Max. authorised load weight on the roof
that the READY indicator lamp is off on the
racks: 170 kg.
instrument panel and disconnect the nozzle
from the charging connector if it is connected.
To fit a roof rack, use the fixing points provided
for this purpose:
► Place the roof rack on the roof aligned with
the fixing points and secure each one to the roof
in turn.
► Ensure that the roof rack is correctly fitted (by
shaking it).
The location of the interior bonnet
► Pull the release lever 1, located at the bottom
release lever prevents the bonnet being
of the door frame, towards you.
Bonnet
opened when the left-hand front door is
► Tilt the safety catch 2 upwards, then raise the
closed.
bonnet.
Stop & Start
► Unclip the stay 3 from its housing and place it
Before doing anything under the bonnet,
When the engine is hot, handle the
in the support slot to hold the bonnet open.
you must switch off the ignition to avoid any
exterior safety catch and the bonnet stay
risk of the engine restarting automatically.
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Closing
Diesel engine
Electric motor
7
► Hold the bonnet and pull out the stay from the
support slot.
► Clip the stay in its housing.
► Lower the bonnet and release it near the end
of its travel.
► Pull on the bonnet to check that it is locked
correctly.
Because of the presence of electrical
1.
Screenwash fluid reservoir
equipment under the bonnet, it is strongly
1.
Screenwash fluid reservoir
2.
Engine coolant reservoir (level only)
recommended that exposure to water (rain,
2.
Engine coolant reservoir
3.
Brake fluid reservoir
washing, etc.) be limited.
3.
Brake fluid reservoir
4.
Battery/Fuses
4.
Battery
5.
Remote earth point (-)
5.
Remote earth point (-)
6.
Fusebox
6.
Fusebox
7.
400 V electrical circuit
Engine compartment
7.
Air filter
8.
Emergency circuit-breaker for emergency
The engine shown here is an example for
services and maintenance technicians
8.
Engine oil filler cap
illustrative purposes only.
9.
Power steering fluid reservoir
9.
Engine oil dipstick
The locations of the following components may
10.
Priming pump*
For more information on the Charging system
vary:
11.
Power steering fluid reservoir
(Electric), refer to the corresponding section.
- Air filter.
- Engine oil dipstick.
Diesel fuel system
- Engine oil filler cap.
Checking levels
This system is under very high pressure.
- Priming pump.
All work must be carried out only by a
Check all of the following levels regularly in
CITROËN dealer or a qualified workshop
accordance with the Manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
* Depending on engine.
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The fluids must comply with the
It is normal to top up the oil level between two
Oil grade
Manufacturer's requirements and with
services (or oil changes). It is recommended
Before topping up or changing the
the vehicle's engine.
that you check the level, and top up if necessary,
engine oil, check that the oil is suitable
every 3,000 miles (5,000 km).
for your engine and complies with the
Take care when working under the
recommendations in the service schedule
In order to maintain the reliability of the
bonnet, as certain areas of the engine
supplied with the vehicle (or available from
engine and emissions control system,
may be extremely hot (risk of burns) and the
your CITROËN dealer or qualified workshop).
never use additives in the engine oil.
cooling fan could start at any time (even with
Use of non-recommended oil may invalidate
the ignition off).
your warranty in the event of engine failure.
Checking using the dipstick
For the location of the dipstick, please refer
Used products
Topping up the engine oil level
to the illustration of the corresponding engine
For the location of the engine oil filler cap, please
Avoid prolonged contact of used oil or
compartment.
refer to the corresponding engine compartment
fluids with the skin.
► Grasp the dipstick by its coloured grip and
illustration.
Most of these fluids are harmful to health and
pull it out completely.
► Add oil in small quantities, avoiding any spills
very corrosive.
► Wipe the end of the dipstick using a clean,
on engine components (risk of fire).
lint-free cloth.
► Wait a few minutes before checking the level
Do not discard used oil or fluids into
again using the dipstick.
sewers or onto the ground.
► Top up the level if necessary.
Empty used oil into the containers reserved
► After checking the level, carefully screw the
for this purpose at a CITROËN dealer or a
oil filler cap back on and replace the dipstick in
qualified workshop.
its tube.
The oil level indication displayed on the
► Reinsert the dipstick and push fully down,
Engine oil
instrument panel when the ignition is
then pull it out again to visually check the oil
The level is checked, with the engine
switched on is not valid for 30 minutes
level: the correct level is between marks A (max)
having been switched off for at least 30
following an addition of oil.
and B (min).
minutes and on level ground, either using the oil
Do not start the engine if the level is:
level indicator in the instrument panel when the
- above mark A: contact a CITROËN dealer or a
Brake fluid
ignition is switched on (for vehicles equipped
qualified workshop.
The level of this fluid should be close to
with an electric gauge), or using the dipstick.
- below mark B: top up the engine oil
the "MAX" mark. If not, check the brake
immediately.
pads for wear.
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To know how often the brake fluid should be
In order to avoid the risk of scalding if you need
Filling with pure water is prohibited in all
7
replaced, refer to the manufacturer's servicing
to top up in an emergency, wrap a cloth around
circumstances (risk of freezing,
schedule.
the cap and unscrew the cap by two turns to
limescale, etc.).
allow the pressure to drop.
Clean the cap before removing it to refill.
Once the pressure has dropped, remove the cap
Use only DOT4 brake fluid from a sealed
Diesel fuel additive (Diesel
and top up to the required level.
container.
with particle filter)
Vehicle with electric motor
On reaching the minimum level in
Do not top up the coolant.
Power steering fluid
the particle filter additive tank, one
The level of this fluid should be close to
of these warning lamps comes on fixed,
the "MAX" mark. Check it, with the
accompanied by an audible signal and a warning
vehicle parked on level ground and with the
message.
engine cold, by reading the level on the filler
Topping up
neck.
If the level is close to or below
The topping up of this additive must be carried
Engine coolant
the "MIN" mark, it is essential to contact a
out quickly.
CITROËN dealer or a qualified workshop.
Visit a CITROËN dealer or a qualified workshop.
(Diesel)
It is normal to top up this fluid between
AdBlue® (BlueHDi)
two services.
Screenwash fluid
An alert is triggered when the reserve level is
The check and top-up must only be done with
Top up to the required level when
reached.
the engine cold.
necessary.
For more information on the Indicators and in
A level of coolant that is too low risks causing
particular the AdBlue range indicators, refer to
major damage to the engine; the coolant level
Fluid specification
the corresponding section.
must be close to the "MAX" mark without ever
The fluid must be topped up with a pre-mixed
To avoid the vehicle being immobilised in
going above it.
product.
accordance with regulations, you must top up the
If the level is close to or below the "MIN" mark, it
In winter (temperatures below zero), a fluid
AdBlue tank.
is essential to top it up.
containing an anti-freeze agent which is
For more information on AdBlue® (BlueHDi),
When the engine is hot, the temperature of the
appropriate for the temperature conditions
and in particular the supply of AdBlue, refer to
coolant is regulated by the fan.
must be used in order to protect the system's
the corresponding section.
As the cooling system is pressurised, wait at
components (pump, tank, ducts, jets).
least one hour after switching off the engine
before carrying out any work.
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Checks
Passenger compartment
If it is not possible to reach 37 mph (60 km/h),
leave the engine running at idle for about 15
Unless otherwise indicated, check these
filter
minutes, then drive with an engine speed above
components in accordance with the
Depending on the environment and the
2,500 rpm for 15 minutes.
Manufacturer's service schedule and according
use of the vehicle (e.g. dusty atmosphere,
to your engine.
city driving), change it twice as often, if
Do not switch off the engine until the filter
Otherwise, have them checked by a CITROËN
necessary.
is fully regenerated; repeated intervals
dealer or a qualified workshop.
can degrade the engine oil prematurely.
A clogged passenger compartment filter
Regenerating the filter while the vehicle is
Only use products recommended by
can adversely affect air conditioning
stationary is not recommended.
CITROËN or products of equivalent
system performance and generate
quality and specification.
undesirable odours.
Following prolonged operation of the
In order to optimise the operation of
vehicle at very low speed or at idle, you
components as important as those in the
Air filter
may, in exceptional circumstances, notice
braking system, CITROËN selects and offers
water vapour coming from the exhaust while
very specific products.
Depending on the environment and the
accelerating. These emissions have no
use of the vehicle (e.g. dusty atmosphere,
impact on the vehicle’s behaviour and the
city driving), change it twice as often, if
12 V battery
environment.
necessary.
The battery does not require any
maintenance.
Oil filter
New vehicle
Check regularly that the terminals are correctly
During the first few particle filter
Change the oil filter each time the engine
tightened (versions without quick-release
regeneration operations, you may notice a
oil is changed.
terminals) and that the connections are clean.
"burning" smell. This is perfectly normal.
Particle filter (Diesel)
For more information on the precautions
to take before any work on the 12 V
/
The start of clogging of the
Manual gearbox
battery, refer to the corresponding section.
particle filter is indicated by the
The gearbox does not require any
temporary lighting of this warning lamp,
maintenance (no oil change).
accompanied by an alert message.
Versions equipped with Stop & Start are
As soon as traffic conditions allow, regenerate
fitted with a 12 V lead-acid battery with
Automatic gearbox
the filter by driving at a speed of at least 37 mph
special technology and specifications.
The gearbox does not require any
(60 km/h), with an engine speed above 2,500
Its replacement should be carried out only by
maintenance (no oil change).
rpm, for about 15 minutes (until the warning lamp
a CITROËN dealer or a qualified workshop.
goes out).
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Drive selector
After washing the vehicle, moisture, or in
When the wear indicators no longer appear set
7
wintry conditions, ice can form on the
back from the tread, the depth of the grooves is
The drive selector does not require any
brake discs and pads: braking efficiency may
less than 1.6 mm; replace the tyres as soon as
maintenance.
be reduced. Gently dab the brakes to dry and
possible.
defrost them.
Using different size wheels and tyres from those
Manual parking brake
specified can affect the lifetime of tyres, wheel
If you notice excessive brake lever travel
rotation, ground clearance, the speedometer
or decreased effectiveness, the parking
Brake disc/drum wear
reading and have an adverse effect on road
brake must be adjusted, even between two
For any information on checking brake
holding.
services.
disc/drum wear, contact a CITROËN
Fitting different tyres on the front and rear axles
This system must be checked by a CITROËN
dealer or a qualified workshop.
can cause the ESC to mistime.
dealer or a qualified workshop.
Always mark the direction of rotation on the tyres
Wheels and tyres
that will be stored when fitting winter or summer
Electric parking brake
The inflation pressure of all tyres,
tyres. Store them in a cool, dry place and away
This system does not require any routine
including the spare wheel, must be
from direct exposure to the sun's rays.
servicing. However, in the event of a
checked on "cold" tyres.
Winter or 4-seasons tyres can be
problem, do not hesitate to have the system
The pressures indicated on the tyre pressure
identified by this symbol on their
checked by a CITROËN dealer or a qualified
label are valid for "cold" tyres. If you have driven
sidewalls.
workshop.
for more than 10 minutes or more than 6 miles
For more information on the Electric
(10 kilometres) at over 31 mph (50 km/h), add
Shock absorbers
parking brake, refer to the
0.3 bar (30 kPa) to the values indicated on the
It is not easy for drivers to detect when
corresponding section.
label.
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
Under-inflation increases energy
road holding and braking performance.
consumption. Non-compliant tyre
Brake pads
For your safety and driving comfort, it is
pressures cause tyres to wear prematurely
Brake wear depends on the style of
important to have them regularly checked by a
and have an adverse effect on the vehicle's
driving, particularly in the case of vehicles
CITROËN dealer or a qualified workshop.
road holding - risk of accident!
used in town, over short distances. It may be
necessary to have the condition of the brakes
Driving with worn or damaged tyres reduces the
Timing and accessory kits
checked, even between vehicle services.
braking and road holding performance of the
The timing and accessory kits are used
Unless there is a leak in the circuit, a drop in the
vehicle. Regularly check the condition of the
from the time the engine is started until it
brake fluid level indicates that the brake pads
tyres (tread and sidewalls) and rims as well as
is switched off. It is normal for them to wear over
are worn.
the presence of the valve caps.
time.
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A faulty timing or accessory kit can damage
Several alerts are triggered successively during
The SCR system includes a heater for the
the engine, rendering it unusable. Observe the
the remaining 1,500 miles (2,400 km) until the
AdBlue® tank, allowing you to continue driving
recommended replacement frequency, stated in
tank is empty and the vehicle is immobilised.
in very cold conditions.
distance travelled or time elapsed, whichever is
If the estimated distance travelled by the vehicle
reached first.
between two services is greater than 3,000 miles
Supply of AdBlue®
(5,000 km), it will be necessary to top up the
AdBlue.
It is recommended that the AdBlue® be topped
AdBlue® (BlueHDi)
up as soon as the first alert is issued indicating
For more information on the Warning
To respect the environment and ensure
that the reserve level has been reached.
and indicator lamps and the associated
compliance with the Euro 6 standard, without
alerts, or the Indicators, please refer to the
For the correct operation of the SCR
adversely affecting the performance or fuel
corresponding sections.
system:
consumption of its Diesel engines, CITROËN
- Use only AdBlue® fluid that meets the ISO
has taken the decision to equip its vehicles with
22241 standard.
a system that combines SCR (Selective Catalytic
Once the AdBlue® tank is empty, a device
- Never transfer AdBlue® to another container
Reduction) with a Diesel Particle Filter (DPF) for
required by law prevents the engine from
as it would lose its purity.
the treatment of exhaust gases.
being restarted.
- Never dilute AdBlue® with water.
If the SCR system is faulty, the level of
SCR system
emissions from the vehicle will no longer meet
You can obtain AdBlue® from a CITROËN dealer
the Euro 6 standard and the vehicle starts
Using a liquid called AdBlue® that contains
or a qualified workshop, as well as service
polluting the environment.
urea, a catalytic converter turns up to 85% of
stations equipped with AdBlue® pumps specially
In the event of a confirmed SCR system
the nitrogen oxides (NOx) into nitrogen and
designed for passenger vehicles.
malfunction, it is essential to visit a CITROËN
water, which are harmless to health and the
dealer or a qualified workshop as soon as
Never top up from an AdBlue® dispenser
environment.
possible. After 685 miles (1,100 km), a device
reserved for heavy goods vehicles.
The AdBlue® is contained in a special
is automatically activated to prevent the
tank holding about 20 litres.
engine from starting.
Its capacity allows a driving range of
Recommendations on storage
In both cases, a range indicator indicates
approximately 3,000 miles (5,000 km) (which
AdBlue® freezes at about -11°C and deteriorates
the distance that can be travelled before the
may vary considerably depending on your
above +25°C. Containers should be stored in a
vehicle is immobilised.
driving style and the vehicle). An alert system
cool area and protected from direct sunlight.
is automatically triggered when the remaining
Under these conditions, the fluid can be kept for
range reaches 1,500 miles (2,400 km), i.e. once
Freezing of the AdBlue®
at least a year.
the reserve level has been reached.
AdBlue® freezes at temperatures below
If the fluid has frozen, it can be used once it has
around -11°C.
completely thawed out at room temperature.
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Never store AdBlue® containers in your
for a few hours to allow the top-up to be carried
Accessing the AdBlue® tank
7
vehicle.
out.
Never pour the AdBlue® into the Diesel
Precautions for use
fuel tank.
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
If any AdBlue® is splashed, or if there are
kept in a cool place).
any spillages on the bodywork, rinse
In the event of contact with the skin, wash the
immediately with cold water or wipe with a
affected area with soap and running water. In the
damp cloth.
► To access the AdBlue® tank, open the front
event of contact with the eyes, immediately rinse
If the fluid has crystallised, clean it off using a
left-hand door.
the eyes with large amounts of water or with an
sponge and hot water.
► Turn the blue cap a 6th of a turn
eye wash solution for at least 15 minutes. Seek
anti-clockwise.
medical attention if you feel a persistent burning
Important: in the event of a top-up after
► Release the cap upwards.
sensation or irritation.
a breakdown because of a lack of
► With a container of AdBlue®: after checking
If swallowed, immediately wash out the mouth
AdBlue, it is essential to wait around 5
the expiry date, read the instructions on the
with clean water and then drink plenty of water.
minutes before switching on the ignition,
label carefully before pouring the contents of the
In certain conditions (high temperature, for
without opening the driver’s door,
container into the vehicle's AdBlue® tank.
example), the risk of release of ammonia cannot
unlocking the vehicle, inserting the key
► With an AdBlue® pump: insert the nozzle and
be excluded: do not inhale the fluid. Ammonia
into the ignition switch, or bringing the
fill the tank until the nozzle automatically cuts
vapours have an irritant effect on mucous
key for the "Keyless Entry and Start"
out.
membranes (eyes, nose and throat).
system into the passenger compartment.
► After filling, perform the same sequence of
Store AdBlue® out of the reach of
Switch on the ignition, then wait for 10
operations in reverse order.
seconds before starting the engine.
children, in its original container.
In order not to overfill the AdBlue® tank:
► Switch off the ignition and remove the key
- Add between 10 and 13 litres using
Procedure
from the switch to switch off the engine.
AdBlue® containers.
or
- Stop after the nozzle’s first automatic cut-
Before starting the top-up procedure, ensure that
► With the Keyless Entry and Start system,
out, if you are refilling at a service station.
the vehicle is parked on a flat and level surface.
press the "START/STOP" button to switch off the
The system only registers AdBlue®
In wintry conditions, ensure that the temperature
engine.
intermediate top-ups of 5 litres or more.
of the vehicle is above -11°C. Otherwise the
AdBlue® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
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If the AdBlue® tank is completely empty
► With an automatic gearbox, place the gear
With an automatic gearbox
- which is confirmed by the message
selector to mode N.
and electric parking brake
“Top up AdBlue: Starting impossible” - it is
► Release the parking brake.
essential to add at least 10 litres.
► Release the brake pedal, then switch off the
Top-up detection may not be instantaneous
engine.
after addition. It may take a few minutes of
Reverting to normal operation
To release them
driving before the top-up detection is effective.
► Apply the parking brake.
► With the engine running and while depressing
► With an automatic gearbox, place the gear
the brake pedal, set the gear selector to N.
selector to mode P.
► While depressing the brake pedal, switch off
Free-wheeling
the engine.
In certain situations, it is necessary to put the
With a manual gearbox and
► Release the brake pedal, then switch on the
vehicle into free-wheeling mode (e.g. towing, on
ignition again.
electric parking brake
a rolling road, automatic car wash (Wash mode),
► While depressing the brake pedal, press the
rail or sea transport).
control lever to release the parking brake.
The procedure varies according to the type of
► Release the brake pedal, then switch off the
gearbox and parking brake.
To release them
ignition.
► With the engine running and while depressing
Reverting to normal operation
Never leave the vehicle unattended with
the brake pedal, move the gear selector to the
the vehicle into free-wheeling mode.
► While depressing the brake pedal, restart the
neutral position.
engine and select mode P.
► While depressing the brake pedal, switch off
With manual or automatic
the engine.
With drive selector and
► Release the brake pedal, then switch on the
gearbox and manual parking
electric parking brake
ignition.
brake
► While depressing the brake pedal, press the
control to release the parking brake.
► Release the brake pedal, then switch off the
Release procedure
ignition.
To release them
► With the vehicle stationary and the engine
Reverting to normal operation
► With the vehicle stationary and engine
running, depress the brake pedal and select
running, depress the brake pedal.
► While depressing the brake pedal, restart the
mode N.
► With a manual gearbox, place the gear lever
engine and apply the parking brake.
Within 5 seconds:
into neutral.
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► Depress and hold the brake pedal, then
and mud/salts (in wet or cold areas). These
Advice on care and
7
observe this order: switch off the engine and
substances can be highly corrosive.
move the push selector forwards or backwards.
maintenance
Contact a CITROËN dealer or a qualified
► Release the brake pedal, then switch on the
workshop for advice on removing stubborn
ignition.
General recommendations
stains requiring special products (such as tar
► Place your foot on the brake and press the
or insect removers).
Observe the following recommendations to avoid
electric parking brake control to release it.
Preferably, have paint touch-ups performed
damaging the vehicle.
► Release the brake pedal, then switch off the
by a CITROËN dealer or a qualified
Exterior
ignition.
workshop.
A message is displayed on the
Never use a high-pressure jet wash in
Interior
instrument panel to confirm the unlocking
the engine compartment - risk of
of the wheels for 15 minutes.
damaging the electrical components!
When washing the vehicle, never use a
When the vehicle is free-wheeling, the
Do not wash the vehicle in bright sunshine or
water hose or high-pressure jet to clean
audio system cannot be updated (message
extremely cold conditions.
the interior.
displayed on the instrument panel).
Liquids carried in cups or other open
When washing the vehicle in an
containers can spill, presenting a risk of
After 15 minutes or reverting to normal
automatic roller-brush car wash, be sure
damage to the instruments and controls and
operation
to lock the doors and, depending on version,
the controls located on the centre console. Be
► While depressing the brake pedal, restart the
move the electronic key away and deactivate
vigilant!
engine and select mode P.
the "hands-free" function (Hands-Free
To clean instrument panels, touch screens
Tailgate Access).
or other displays, wipe gently with a soft,
Keyless Entry and Start
When using a pressure washer, keep the jet
dry cloth. Do not use products (e.g. alcohol,
You must not depress the brake pedal
nozzle at a minimum distance of 30 cm from
disinfectant) or soapy water directly on these
while switching the ignition on again, then
the vehicle (particularly when cleaning areas
surfaces - risk of damage!
switching it off. If you do, the engine will start,
containing chipped paint, sensors or seals).
requiring you to restart the procedure.
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
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Practical information
Bodywork
Never select the programme with hot wax
Textile
finish.
High-gloss paint
The dashboard, door panels and seats may
Never use high-pressure lances equipped
contain parts made of textile material.
with brushes - risk of scratching paint!
Do not use abrasive products, solvents,
Maintenance
Never apply glossy polish or preservatives to
petrol or oil to clean the bodywork.
the bodywork or alloy wheels; these products
Never use an abrasive sponge to clean
Do not use aggressive cleaning products
irreversibly reveal glossy or spotted areas.
stubborn stains - risk of scratching the
(e.g. alcohol, solvent or ammonia).
paintwork!
Do not use steam-cleaning systems - risk of
Do not apply polish in strong sunshine, or to
Choose high-pressure wash, or at least
affecting the adhesion of the fabrics!
plastic or rubber parts.
high-flow water jet.
Rinse the vehicle with demineralised water.
Remove dust from the textile parts
Only a clean microfibre cloth is recommended
Use a soft cloth and soapy water or a pH
regularly with a dry cloth, soft brush or
for wiping the vehicle; pass it over the vehicle
neutral product.
vacuum cleaner.
without rubbing.
Gently wipe the bodywork with a clean
Rub down the textile parts once per year with
Carefully wipe off any fuel spilt on the
microfibre cloth.
a clean, damp cloth. After leaving overnight to
bodywork using a soft cloth, then allow to dry.
Apply polish with the vehicle clean and dry.
dry, brush with a soft-bristled brush.
Clean off minor marks (for example, finger
Comply with the instructions for use stated on
marks), using a maintenance product
the product.
Stain removal
recommended by CITROËN.
Textured paint
Do not rub the stain or it may spread or
Decals
you may cause the substance to
This type of paint reacts under the effect of
(Depending on version)
penetrate the surface.
light, through variations in appearance and
finish that highlight the lines and contours of the
Do not use a high-pressure washer to
Act quickly by reducing the stain from its
vehicle. Its varnish is enriched with particles that
clean the vehicle - risk of damaging or
edges inwards.
remain visible and create a unique satin effect
detaching the decals!
Remove as much substance or solids as
with relief. Its slightly granular texture gives it a
possible using a spoon or spatula, and
surprising touch.
Use a high-flow hose (temperature
remove as much liquid as possible using
between 25°C and 40°C).
Never attempt to clean without water.
absorbent paper.
Place the jet of water perpendicular to the
Never clean your vehicle in an automatic
surface to be cleaned.
roller-brush car wash.
Rinse the vehicle with demineralised water.
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Practical information
Product/Procedure to use depending
Do not use maintenance products which
7
on the type of stain:
are not suitable for cleaning leather
- Grease, oil and ink: clean with a pH-neutral
(e.g. solvent, detergent, petrol, pure alcohol).
detergent.
Do not use bleaching or colour-removal
- Vomit: clean with sparkling mineral water.
products (e.g. perchloroethylene).
- Blood: spread flour over the stain and allow
When cleaning items partly made from
to dry; remove with a slightly damp cloth.
leather, take care not to damage the other
- Mud: allow to dry and then remove with a
materials with the specific leather product.
slightly damp cloth.
- Cake, chocolate, ice cream: clean with
Before cleaning greasy stains or liquids,
lukewarm water.
quickly mop up any surplus.
- Sugary and/or alcoholic drinks: clean with
Before cleaning, wipe off any residues liable
lukewarm water, or lemon juice if the stain is
to scuff the leather, using a cloth that has
persistent.
been dampened with demineralised water
- Hair gel, coffee, tomato sauce, vinegar:
and thoroughly wrung out.
clean with lukewarm water and lemon juice.
Clean the leather, without rubbing too
For solid substances, then use a soft brush or
vigorously, using a soft cloth moistened with
vacuum cleaner.
soapy water or a pH-neutral product.
For liquid substances, then use a damp
Dry with a soft, dry cloth.
microfibre cloth and then dry with another
cloth.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
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In the event of a breakdown
2.0 BlueHDi engines
Warning triangle
Running out of fuel
► Switch on the ignition (without starting the
This reflective and dismantable device is to be
(Diesel)
engine).
installed on the side of the road when a vehicle
With Diesel engines, the fuel system must be
► Wait around 6 seconds and switch off the
is broken down or damaged.
primed if you run out of fuel.
ignition.
Before getting out of the vehicle
Before starting to prime the system, it is
► Repeat the operation 10 times.
Turn on the hazard warning lamps, then
essential to put at least 5 litres of Diesel into the
► Operate the starter motor to start the engine.
put on the safety vest to assemble and install
fuel tank.
If the engine does not start at the first attempt,
the triangle.
do not keep trying, but restart the procedure.
For more information on Refuelling and
on Misfuel prevention (Diesel), refer to
2.0 HDi engines
Assembling and placing the
the corresponding section.
► Open the bonnet and then, if necessary,
unclip the cover to access the priming pump.
triangle
For non-BlueHDi versions, the fuel system
► Loosen the degassing bolt.
components are located in the engine
► Operate the priming pump until fuel
compartment; this may be under a removable
appears in the transparent tube.
cover.
► Retighten the degassing bolt.
For more information on the Engine
► Operate the starter motor until the engine
compartment, in particular the location
starts (if the engine does not start at the first
of these components under the bonnet, refer
attempt, wait around 15 seconds before trying
to the corresponding section.
again).
► If the engine does not start after a few
1.5 BlueHDi engines
attempts, operate the priming pump again, then
the starter motor.
► Switch on the ignition (without starting the
► Put the cover back in place and clip it in, then
engine).
For versions supplied with a triangle as original
close the bonnet.
► Wait around 1 minute and switch off the
equipment, refer to the illustration above.
ignition.
For other versions, refer to the assembly
► Operate the starter motor to start the engine.
instructions provided with the triangle.
If the engine does not start at the first attempt,
► Put the triangle in place behind the vehicle,
do not keep trying, but restart the procedure.
as required by local legislation.
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In the event of a breakdown
As a safety measure, bars 1 and 2
► Then, lift the box upwards to take it past bar
Tool box
8
prevent the box escaping from its
2.
housing, if it is not correctly secured.
Access the tools
Access
Removing and opening
► Unclip fixings B on the cover, then open it for
access to the tools.
Storage
► Refit the cover on the box and clip fixings B.
The tool box is located under the left-hand front
► Press latches A and slide them inwards to
seat.
release the box.
► To take it past bar 1, raise the box slightly
then pull it as far as it will go.
► Position the box with the front inclined
upwards.
► To take it past bar 2, push the box in and
down.
► To take it past bar 1, raise the box slightly
then push it fully in.
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In the event of a breakdown
Access to the kit
Tyre inflation pressures are indicated on
this label.
This kit is stowed in a tool box.
For more information on Identification
For more information on the Tool box,
markings, particularly this label, refer to the
refer to the corresponding section.
corresponding section.
List of tools
These tools are specific to the vehicle and may
► Once the box is fully home in its housing,
vary according to the level of equipment. Do not
push it against the floor carpet then slide latches
use them for any other purpose.
Composition of the kit
A outwards to secure it.
Pull on the box to check that it is secure
in its housing.
Temporary puncture
repair kit
Visit this link to view explanatory videos:
1.
12 V compressor.
A. "Repair" or "Inflation" position selector.
Contains a sealant cartridge for the
B. On I/off O switch.
temporary repair of a tyre and can also be
C. Deflation button.
used for adjusting tyre pressures.
D. Pressure gauge (in bars and psi).
2. Towing eye.
Made up of a compressor and a sealant
cartridge, it allows you to carry out a temporary
For more information on Towing, please
repair of the tyre so that you can drive to the
refer to the corresponding section.
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
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In the event of a breakdown
► Switch off the ignition.
► Start the vehicle and leave the engine
8
► Turn the selector A to the "Repair"
running.
position.
Do not start the compressor before
► Check that switch B is in position "O".
connecting the white pipe to the tyre
Avoid removing any foreign bodies which
valve: the sealant product would be expelled
have penetrated the tyre.
through the pipe.
► Switch on the compressor by moving switch
B to position I until the tyre pressure reaches
2.0 bars. The sealant product is injected under
pressure into the tyre; do not disconnect the
E.
Compartment housing a cable with an
pipe from the valve during this operation (risk of
adaptor for a 12 V socket.
blowback).
F.
Sealant cartridge.
G. White pipe with cap for repair and inflation.
If after approximately seven minutes this
H. Speed limit sticker.
pressure is not reached, this indicates
that the tyre is not repairable; contact a
The vehicle's electrical system allows the
CITROËN dealer or a qualified workshop for
connection of the compressor for long
assistance.
enough to inflate a tyre after a puncture
► Uncoil the white pipe G fully.
repair.
► Unscrew the cap from the white pipe.
► Remove the kit and screw the cap back on
Only use the two 12 V sockets, located at the
► Connect the white pipe to the valve of the
the white pipe. Take care to avoid contaminating
front, to connect your compressor.
tyre to be repaired.
the vehicle with traces of fluid. Keep the kit to
► Connect the compressor's electrical plug to
hand.
the vehicle's 12 V socket.
Take care, the sealant product is harmful
Repair and sealing
► Affix the speed limit sticker.
if swallowed and causes irritation to the
procedure
eyes.
► Park the vehicle without obstructing any
The speed limit sticker must be secured
Keep this product out of the reach of children.
traffic and apply the parking brake.
to the interior of the vehicle in the driver's
The use-by date of the fluid is marked on the
► Follow the safety instructions (hazard
field of vision, to remind you that a wheel is in
bottle.
warning lamps, warning triangle, wearing high
temporary use.
After use, do not discard the bottle in
visibility vest, etc.) according to the legislation in
standard waste, take it to a CITROËN dealer
force in the country where you are driving.
or an authorised waste disposal site.
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CarManuals2.co
In the event of a breakdown
Do not forget to obtain a new bottle of
Inflating, adjusting and
"I"; to deflate: set switch B to position "O" and
sealant, available from a CITROËN dealer or
press button C), according to the vehicle's tyre
checking tyre pressures
a qualified workshop.
pressure label located by the driver's door.
A subsequent loss of pressure indicates that the
puncture has not been fully sealed; contact a
CITROËN dealer or a qualified workshop to have
your vehicle repaired.
► Remove the kit and stow it.
► Drive at reduced speed (50 mph
(80 km/h) max.), limiting the distance
travelled to approximately 125 miles
(200 km).
► Drive immediately for approximately three
miles (five kilometres), at reduced speed
The compressor can also be used,
► Turn selector A to the "Inflation"
(between 12 and 37 mph (20 and 60 km/h)), to
without injecting sealant, to check and
position.
plug the puncture.
adjust the tyre pressures.
► Uncoil the white pipe G fully.
► Stop to check the repair and measure the
► Connect the white pipe to the valve on the
tyre pressure using the kit.
If after approximately 7 minutes the
repaired tyre.
► Reconnect the compressor's electric plug to
required pressure is not reached, this
the vehicle's 12 V socket.
indicates that the tyre is irreparably damaged;
► Start the vehicle and leave the engine
contact a CITROËN dealer or a qualified
running.
workshop for assistance.
Go to a CITROËN dealer or a qualified
Do not drive more than 125 miles (200
workshop as soon as possible.
km) with a repaired tyre; see a CITROËN
You must tell the technician that the kit has
dealer or a qualified workshop to have the
been used. After inspection, the technician
tyre changed.
will advise you on whether the tyre can be
repaired or if it must be replaced.
► Adjust the tyre pressure using the
compressor (to inflate: set switch B to position
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CarManuals2.co
In the event of a breakdown
Should the pressure of one or more tyres
Spare wheel
8
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
Visit this link to view explanatory videos:
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Removing the pipe and
cartridge
► Remove the pipe assembly 2.
Access to the tools
► Hold the compressor up vertically.
The tools are stowed in a tool box.
► Unscrew the cartridge 4 from the bottom.
For more information on the Tool box,
To fit the new cartridge and new pipe, carry out
refer to the corresponding section.
these operations in reverse order.
Beware of fluid discharge.
List of tools
The expiry date of the fluid is indicated
on the cartridge.
The sealant cartridge is designed for single
use; it must be replaced even if only partly
► Turn the pipe assembly 2 to the left until it
used.
comes into contact with the unit.
After use, do not discard the cartridge in
► Disconnect the connector 1 from the cartridge
standard waste, take it to a CITROËN dealer
by turning it a quarter turn anti-clockwise.
or an authorised waste disposal site.
► Pull the pipe assembly 2 out slightly, then
Do not forget to obtain a new cartridge,
disconnect the connector 3 from the air intake
available from a CITROËN dealer or a
pipe by turning it a quarter turn anti-clockwise.
qualified workshop.
1. Wheelbrace.
Used to remove the wheel bolts and raise/
lower the jack.
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CarManuals2.co
In the event of a breakdown
2. Jack.
To avoid any unwanted opening of the
► Slacken the bolt using the wheelbrace (about
Used to raise the vehicle.
electric side door(s), deactivate the
14 turns) until the carrier is low enough to allow
3. Wheel bolt cover/wheel trim removal tool.
Hands-Free Tailgate Access function in the
the carrier hook to be disengaged.
Depending on the vehicle's equipment, this is
vehicle configuration menu.
used to remove the wheel bolt covers on alloy
For more information on the Hands-free
wheels or the wheel trim on steel wheels.
sliding side door, refer to the corresponding
4. Socket for "anti-theft" wheel bolts.
section.
Used to adapt the wheelbrace to the special
"anti-theft" bolts.
5. Towing eye.
For more information on Towing, please
refer to the corresponding section.
► If the vehicle is fitted with a towbar, raise
The jack must only be used to change a
► Release the carrier from the hook, take the
the rear of the vehicle using the jack (must be
wheel with a damaged or punctured tyre.
spare wheel and place it next to the wheel to be
at jacking point B) to allow sufficient space to
Do not use any jack other than the one
changed.
remove the spare wheel.
supplied with the vehicle.
Refit the spare wheel in the carrier
If the vehicle does not have its original jack,
Remove the spare wheel from the
contact a CITROËN dealer or a qualified
carrier
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Accessing the spare wheel
► Access to the spare wheel is from the rear.
► Depending on version, open the side-hinged
► Access the carrier bolt, located on the rear
► Position the wheel facing the carrier.
doors or the tailgate.
door sill.
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In the event of a breakdown
► Progressively return the wheel to the carrier
With a manual gearbox, engage first gear
► With a steel wheel, remove the bolt cover
8
by pushing alternately at the left and right until it
then switch off the ignition to block the
using tool 3 or the wheel trim by hand.
is clear of the hook fixing area.
wheels.
► With an alloy wheel, remove the cover from
► Engage the carrier on the hook, then tighten
With an automatic gearbox, place the gear
each of the bolts using tool 3.
the bolt using the wheelbrace until the bolt is fully
selector in position P then switch off the
► If the vehicle is so equipped, fit security bolt
tightened.
ignition to block the wheels.
socket 4 to wheelbrace 1 to slacken the security
Tyre in the carrier
With a drive selector, place the gear selector
bolt.
You can change the size of the tyre on the spare
in position P then switch off the ignition to
► Slacken (without removing) the other wheel
wheel by following the instructions below.
block the wheels.
bolts using just wheelbrace 1.
Apply the parking brake, unless it is
Original
M
XL
programmed to automatic mode (for an
tyre size
electric parking brake), and check that the
215/65 R16
Placing a
There is no
indicator lamp lights up on the instrument
225 wheel in
restriction.
panel.
215/60 R17
the carrier is
Ensure that the occupants have left the
215/60 R17
prohibited.
vehicle and are located in a safe place.
► Place the foot of the jack on the ground and
M&S
Never go underneath a vehicle raised using a
ensure that it is directly below the A or B jacking
225/55 R17
Placing a 215
jack; use an axle stand.
point provided on the underbody, whichever is
wheel in the
With an electric parking brake, place a chock
closest to the wheel to be changed.
carrier is not
against the wheel diagonally opposite to the
recommended
one being replaced.
(risk of noise).
A punctured tyre of size 215 or 225 can
be placed in the carrier.
Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does
not obstruct traffic: the ground must be level,
stable and non-slippery.
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