Volkswagen Tiguan (2023 year). Manual in english - page 5

 

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Volkswagen Tiguan (2023 year). Manual in english - page 5

 

 

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Automatic transmission
Automatic transmission: selecting the selector lever position
Fig. 121 Selector lever with lock button (arrow) on an automatic transmission.
When the ignition is switched on, the selected gear is shown in the instrument cluster display.
The drive gears are locked. Only select this gear when the vehicle is stationary.
To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever.
Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No power is transferred to the wheels
and the engine braking effect is not available.
gear: normal program.
The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the engine load, the personal driving style,
and the driving speed.
gear: sport program.
The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power reserves. The shifting time depends on
the engine load, the personal driving style, and the driving speed.
To switch between gears and
, tap the selector lever toward the rear
The selector lever will always spring back to the selector lever position
. This also applies when in the tiptronic shift gate
Shifting using tiptronic.
Selector lever lock
The selector lever lock prevents you from selecting a gear accidentally when in the or position, causing the vehicle to roll.
To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the selector lever handle in the direction of the
arrow fig. 121.
When skipping past the position, for example by switching from reverse gear to
, the selector lever is not locked. This makes it possible to free the vehicle
when it is stuck by “rocking” it. If the lever remains in the position for more than approx. 1 second when the vehicle is traveling at a speed lower than approx.
5 km/h (approx. 3 mph) and the brake pedal has not been pressed, the selector lever lock will engage
WARNING
If the brake pedal is released while the engine is running and gear
or is engaged, the vehicle will start moving. This can cause unintentional vehicle
movement and accidents and serious injuries.
When the engine is running and the
or gear is engaged, hold the vehicle with the brake pedal.
As the driver, never leave the driver seat when the engine is running and a gear is engaged.
If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the selector lever to the
position.
WARNING
Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to accidents and serious injuries.
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Never press the accelerator pedal when engaging a gear.
Never shift into reverse gear or engage the parking lock while the vehicle is moving.
WARNING
If the vehicle is left in selector lever position on inclines, the vehicle will roll downhill even if the engine is switched on. This can cause accidents and serious
injuries.
Never leave the vehicle in selector lever position
NOTICE
If the electronic parking brake is not switched on while the vehicle is stationary and the brake pedal is released while the parking lock
is engaged, the vehicle
may move forward or backward a few centimeters. This can cause damage to the vehicle.
Always set the electronic parking brake first before releasing the brake pedal.
If
is engaged by mistake while driving, take your foot off the accelerator pedal. Wait until the engine is at idle speed in neutral before shifting into a drive
gear.
If the selector lever is left for a long period of time in any position other than in the parking lock
when the engine is switched off, the 12 V vehicle battery wil
drain.
Shifting using tiptronic
The tiptronic mode allows you to shift
gears manually on an automatic
transmission.
Fig. 122 Selector lever in Tiptronic position.
When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving
situation.
Using tiptronic with the selector lever
1. Push the selector lever to the right out of the
selector lever position and into the tiptronic shift gate.
2. Tap the selector lever forward
or to the rear
to upshift or downshift fig. 122.
The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.
When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.
When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.
Driving with an automatic transmission
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The transmission shifts up and down
automatically when in the forward
driving gears.
Driving on an incline
The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills
in the neutral setting.
1. Reduce your speed.
2. Push the selector lever to the right out of the
selector lever position and into the tiptronic shift gate.
3. Tap the selector lever back to downshift.
Stopping and starting to drive uphill
The steeper the hill, the lower the gear that you should select.
Hill Start Assist should be used when stopping or starting uphill when the engine is running.
Hill Start Assist is switched off by applying the electronic parking brake.
If you stop on a hill with a gear selected, always press the brake pedal or set the electronic parking brake to prevent the vehicle from rolling away. Only release the
brake pedal or the electronic parking brake once you start driving.
Kick-down
The kick-down function makes maximum acceleration possible in selector lever position or or in the tiptronic position.
When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM
This utilizes the full acceleration power of the vehicle
With the kick-down function, the automatic upshift to the next gear only occurs if the maximum predefined engine RPM is reached.
WARNING
Fast acceleration or switching off the ASR can cause traction loss and sliding. This could cause loss of vehicle control, accidents, and serious or fatal injuries,
especially on slippery roads, such as on wet, icy or dirty roads.
Always adapt your driving style to the flow of traffic.
Only use the kick-down function or accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when other road users will not
be endangered by the vehicle's acceleration and driving style.
Switch the ASR back on after acceleration.
WARNING
Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, considerably increase braking distance and possibly lead
to a total brake system malfunction. Accidents and serious or fatal injuries could result.
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.
NOTICE
If the vehicle rolls with the engine switched off, the transmission is not lubricated. This can cause the automatic transmission to overheat and can damage it.
If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away.
Never let the vehicle roll in the selector lever position, especially when the engine is stopped.
NOTICE
If the brake pads “rub” when the brake pedal is pressed lightly, wear is increased.
Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary.
Troubleshooting
The engine is not starting
The green indicator light turns on.
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.
1. Press the brake pedal to select a gear.
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Driving is restricted by the lock button
The green indicator light blinks.
The lock button in the selector lever is not engaged.
1. Check if the lock button is locked.
2. Lock the lock button into place if necessary.
Driving is restricted by the selector lever lock
The green indicator light blinks. A message is also displayed.
In rare cases, the Automatic Shift Lock (ASL) may not lock in vehicles with a DSG ® automated transmission.
The engine will then be disabled to prevent the vehicle from going into motion unintentionally.
1. Press and release the brake pedal again.
Transmission overheating
The yellow indicator light turns on.
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.
1. At the next opportunity, stop and let the transmission cool down with the parking lock
engaged and the engine running
2. If the indicator light does not turn off, do not continue driving.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
Transmission overheating
The red warning light turns on.
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.
Do not continue driving!
1. Let the transmission cool down with the parking lock engaged and the engine running
2. If the warning light stays on, stop driving.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
Selector lever lock emergency release
Fig. 123 In the center console: manually release the Automatic Shift Lock (ASL) (variant 1).
166
Fig. 124 In the center console: manually release the Automatic Shift Lock (ASL) (variant 2).
If there is a loss of power, for example due to the 12 V vehicle battery being drained, and the vehicle should be towed, then the selector lever lock must be released
manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
The emergency release is located under the shift gate cover.
Remove the cover on the shift gate:
1. Set the electronic parking brake. If you cannot set the electronic parking brake, the vehicle must be secured another way to prevent it from rolling.
2. Switch the ignition off.
3. Pull the cover near the selector lever boot upward carefully with the wires connected fig. 123 or fig. 124.
4. Fold the cover upward over the selector lever.
Manually release the selector lever lock:
1. Press the release lever in the direction of the fig. 123 or fig. 124 arrow and hold in this position.
2. Press the lock button forward into the selector lever handle and move the selector lever to the
position.
3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.
Emergency program
If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG
®
automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.
With the DSG® automated transmission, it may no longer be possible to drive in reverse gear in some cases.
In all cases, have the DSG ® automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Vehicle is not moving even when a drive gear is engaged
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.
1. Press the brake pedal and select the drive position again.
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic
Facility for assistance to have the system checked.
WARNING
If the parking lock is released and the electronic parking brake is switched off, the vehicle may start to move unexpectedly on inclines or hills. This can cause
accidents and serious injuries.
Never release the parking lock once the electronic parking brake is switched off.
NOTICE
If the vehicle rolls for a long period of time with the engine off and the selector lever in the
position, the DSG® automated transmission will be damaged.
Do not allow the vehicle to roll for a long period of time or at high speed with the engine off and in the
gear, e.g. in the case of towing.
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NOTICE
If the transmission gets too hot or overheats, this may lead to increased wear or damage to the component.
Drive faster than approx. 20 km/h (approx. 12 mph) or immediately stop the vehicle safely the first time the vehicle indicates that the transmission is
overheating.
Stop the vehicle safely as soon as possible and switch off the engine if the message and audible warning are repeating approximately every 10 seconds.
Let the transmission cool down.
Only start driving again when the audible warning is no longer sounding.
Avoid starting the vehicle and driving slowly, like at walking speed, while the transmission is overheated.
Messages about driving
General driver information
Anticipatory driving
An inconsistent driving style increases consumption. When the driver actively pays attention to traffic, this can prevent frequent acceleration and braking
maneuvers. Maintaining enough distance to the vehicle driving ahead helps you to drive with better anticipation.
Avoiding full acceleration
Excessively high speeds increase the rolling resistance and air resistance and with that, the power needed to move the vehicle. Never drive at the maximum vehicl
speed.
Checking tire pressures
Low tire pressures cause wear as well as increased rolling resistance of tires, and this increases consumption. Use tires with optimal rolling resistance.
Adapt the tire pressures to the load:
Follow the specifications on the tire pressure label Checking the tire pressure.
Tire Pressure Monitoring System How the Tire Pressure Monitoring System Works .
Using synthetic engine oil
Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute significantly better and faster when cold-starting the engine
WARNING
If you drive at high speed and without sufficient safety distance, accidents and serious or fatal injuries can result.
Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and traffic conditions.
Breaking in the engine
A new engine needs to be broken in
during the first 1500 km (approx.
1000 miles). All moving parts should be
able to work together. During the first
few hours of operation, the engine has
a higher internal friction than it will
later.
Up to 1000 km (approx. 600 miles)
Do not accelerate fully.
Do not use more than two thirds of the maximum engine RPM.
Do not drive with a trailer.
Between 1000 and 1500 km (approx. 600 to 1000 miles)
1. Increase the speed and engine RPM gradually.
The driving style during the first 1500 km (approx. 1000 miles) also affects the engine's quality. Even after that - especially when the engine is cold - the engine
should be driven at moderate engine speeds to reduce engine wear and increase the possible mileage.
New tires and brake pads must be carefully broken in.
NOTICE
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Driving at too low an RPM can cause increased wear and damage to the engine.
Do not drive at an insufficient engine speed.
Downshift if the engine stops running “smoothly”.
If the new engine is broken in gently, its service life is increased while, at the same time, reducing engine oil consumption.
Gear recommendation
Fig. 125 Gear recommendation on the instrument cluster display.
Currently selected gear.
Recommended gear for you to select.
Depending on the vehicle equipment, a recommendation to select a fuel-saving gear can be displayed as a number in the instrument cluster while you are driving
fig. 125.
Vehicles with an automatic transmission: To do this, the transmission must be in the tiptronic program.
If the optimal gear is currently selected, no gear recommendation is made. The gear that is currently selected is displayed.
CAUTION
The gear recommendation is simply an aid and cannot replace the driver's attention and responsibility. Selecting an unsuitable gear for the driving situation may
lead to accidents and injuries.
Always select the correct gear for the relevant driving situation, such as when overtaking or driving uphill.
An optimally selected gear helps to save fuel.
For vehicles with manual transmission, the gear recommendation display is turned off when you press the clutch pedal. For vehicles with automatic
transmission, the gear recommendation display is turned off when you leave the tiptronic position.
Eco tips
The correct driving style can help to
reduce consumption, pollution, and
wear on the engine, brakes, and tires.
The following tips will help you
conserve the environment and your
money.
169
Fig. 126 Fuel consumption in mpg at two different ambient temperatures.
Using the freewheel function
Vehicles with an automatic transmission: If neither the accelerator nor the brake pedal are pressed while the Eco driving mode is selected and gear
is engaged,
the vehicle will roll (“coasting feature”) using almost no energy.
How to save energy when shifting gears
Early upshifting saves energy at an engine RPM of 2,000. Do not wait as long as possible to upshift gears and avoid high engine speeds.
Vehicles with an automatic transmission: Accelerate slowly and avoid using the kick-down function.
If possible, use the
driving mode.
Reducing to idle speed
Start driving immediately at low speeds. When stationary for a long time, do not shift to idle, but rather stop the engine, for example when in a traffic jam or at a
railroad crossing.
On vehicles with an activated start-stop system, the engine can turn off automatically when the vehicle is stopped and when stationary.
Refuel in moderation
A full fuel tank increases the vehicle weight. A fuel tank that is half to three-quarters full is best suited for city driving.
Avoid short trips
A cold engine has a very high consumption rate. The optimal operating temperature is only reached after several kilometers (miles). When outside temperatures are
very low, for example in winter, the consumption is much higher than average fig. 126. Plan trips economically and combine short trips.
Have maintenance performed regularly
Regular maintenance is required for fuel-efficient driving and increases the service life of the vehicle.
Removing unnecessary weight
Clearing out the luggage compartment, for example by removing empty crates or unneeded child restraints, can reduce consumption.
To keep the vehicle's air resistance as low as possible, remove attachments after use.
Saving energy
The alternator, which is powered by the engine, generates power for the electrical equipment, such as the climate control system, window heating, or ventilation.
Saving energy is simple, for example:
When temperatures are high, air out the vehicle before driving and drive short distances with the windows open. Then turn on the climate control system.
Turn off electrical equipment when it is no longer needed.
NOTICE
If the vehicle rolls down mountains or hills in neutral
, the transmission is not lubricated. This can cause the automatic transmission to overheat and can
damage it.
Never leave the vehicle in neutral gear, especially when the engine is stopped.
17
An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacemen
parts that are particularly energy efficient, such as new tires.
In driving situations when less power is required, the engine cylinders can deactivate automatically on vehicles with Active Cylinder Management (ACT),
depending on the vehicle equipment. While deactivated, no fuel will be injected into the respective cylinders, which reduces fuel consumption overall.
Driving a loaded vehicle
Heed the following for good vehicle handling when the vehicle is loaded:
Stow all cargo securely Transporting.
Accelerate with extra care and caution.
Avoid sudden braking and driving maneuvers.
Brake earlier than usual.
If necessary, read and heed the information about roof racks
Roof rack.
If necessary, note the information about driving with a trailer
Trailer towing.
WARNING
Sliding loads can considerably impair the driving stability and safety of your vehicle, and increase the braking distance when you brake hard or perform
emergency braking. This can cause accidents and serious or fatal injuries.
Correctly secure the load to prevent it from sliding.
Use suitable tie-downs or securing straps on heavy objects.
Engage the rear seat backrests and, if necessary, the adjustable rear seats securely.
Driving with an open trunk lid
Driving with an open trunk lid can be especially dangerous. Secure all objects and the open trunk lid correctly and take sufficient precautions to reduce the amount
of poisonous exhaust that enters the vehicle.
WARNING
If driving with the trunk lid unlocked or open, loose objects can fall out of the vehicle and injure other road users. This can cause accidents and serious or fatal
injuries.
Always drive with the trunk lid closed.
Store all objects in the luggage compartment securely.
Always drive carefully and anticipate upcoming traffic situations.
Avoid abrupt or sudden driving and braking maneuvers because the open trunk lid can move in an uncontrolled manner.
If there is a roof rack with cargo on the trunk lid, always remove it before driving with an open trunk lid.
WARNING
Objects protruding from the luggage compartment change the vehicle length and may possibly endanger other road users. This can cause accidents and
serious or fatal injuries.
Follow the legal regulations.
Mark objects sticking out of the luggage compartment so they will be visible to others on the road.
Never use the trunk lid to secure or wedge objects.
WARNING
Among other substances, engine exhaust gases contain carbon monoxide, an odorless and colorless poisonous gas. If driving with the trunk lid open,
poisonous exhaust may enter the vehicle interior, leading to a loss of consciousness, carbon monoxide poisoning, accidents and serious or fatal injuries.
To prevent poisonous exhaust from entering the vehicle, always drive with the trunk lid closed.
Close all windows.
Close the power sunroof.
Switch off recirculation mode.
Open all the air vents in the instrument panel.
171
Switch the blower to the highest blower level.
Always drive with the trunk lid closed if the load can be transported with the trunk lid closed.
NOTICE
Opening the trunk lid changes the height and possibly the length of the vehicle. This can cause damage to the vehicle if driving carelessly.
Be aware of the changed outer dimensions, such as when driving through underpasses.
Driving through water on roads
Note the following to reduce the risk of vehicle damage when driving through water, for example on flooded roads:
The water must not be any higher than the bottom of the vehicle body
Do not driver faster than walking speeds.
Never stop the vehicle, drive in reverse, or stop the engine in water.
Oncoming vehicles create waves that can raise the water level for your vehicle enough that it is not safe to drive through.
Always manually deactivate the start-stop system when driving through water Start/Stop system.
WARNING
When driving through water, mud, slush, etc., the braking effect may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can
extend the braking distance. This could cause a loss of vehicle control, accidents and serious or fatal injuries.
Perform careful braking maneuvers to dry and remove ice from the brakes.
Do not endanger road users or disregard legal regulations during braking maneuvers.
Avoid abrupt and sudden braking maneuvers directly after driving through water.
NOTICE
Driving through water can greatly damage or corrode parts of the vehicle, e.g. electronics.
Never drive through salty water.
Using fresh water, immediately rinse any parts of the vehicle that may have come into contact with salty water.
Protect electronic components against contact with water.
Operating the vehicle in different countries and continents
Approval regulations
The vehicle was manufactured by the factory for a specific country and meets those requirements and approval regulations that were valid at the time of vehicle
manufacture
If the vehicle will be used temporarily or for a brief period in another country, then read and observe the following information.
Safety standards and regulations
Some countries have special safety standards and regulations that differ from the vehicle configuration. Volkswagen recommends obtaining information about legal
regulations from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.
Selling in other countries
If the vehicle is sold in another country or will be used for an extended period in another country, then the applicable legal regulations in that country must be
observed.
Certain equipment may need to be installed or removed and functions may need to be deactivated. The scope and types of service may also be affected. This
particularly applies if the vehicle is being operated for an extended period in a different climate region.
Functions of the Infotainment system
Due to the many different frequency bands around the world, the Infotainment system installed at the factory may not function in other countries.
Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufficient service, or not using Volkswagen Genuine parts.
Volkswagen is not responsible if the vehicle does not meet all of the applicable legal requirements in other countries and continents.
172
WARNING
At high altitudes, the air density is lower. Due to the reduced air density, engine power may be reduced and when in operation for extended periods at high
altitudes, vehicle components may be damaged. Lower engine power can result in accidents, e.g. when overtaking, and may result in serious or fatal injuries.
Before driving abroad, obtain information from a suitably qualified professional, particularly for altitudes above 3000 m (around 9843 ft) above sea level.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Driving on slopes
Hill start assist
Hill start assist helps when starting to
drive uphill by actively holding the
vehicle in place.
Functional requirements
The following requirements must be met at the same time:
The vehicle must be stationary and held with the brake pedal until you start driving.
The engine must be running “evenly”.
A gear or a position is engaged for driving uphill.
To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving.
The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds.
When is it active?
Hill Start Assist is immediately deactivated if one of the conditions specified below in is no longer met:
The driver’s door is opened.
If the engine is running “unevenly” or in the event of an engine fault.
The engine is switched off or it stalls.
The selector lever is in the neutral position
CAUTION
If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain circumstances. This can cause injuries or
damage to objects.
If this is the case, press the brake pedal or set the electronic parking brake immediately.
Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy traffic and you would like to prevent the vehicle
from rolling backwards when starting to drive.
Downhill speed control
Downhill speed control helps the driver
when traveling on slopes.
System function
The DSG® automated transmission selects the optimum gear itself, depending on the present gradient and current speed. The selector lever must be in the
selector lever position. Downhill speed control is not active in Tiptronic mode.
As the downhill speed control can only downshift as far as third gear, you may need to switch to Tiptronic mode on very steep downhill stretches. In Tiptronic mode,
manually shift into second or first gear to use the engine's braking efficiency and reduce the load on the brakes.
While downhill speed control is active, the start-stop system is automatically deactivated.
Automatically activating downhill speed control
If the gradient is greater than approximately 6%.
And: if the selector lever is in the
selector lever position.
In addition, if the cruise control system (CCS ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).
Or: The brake is pressed.
Additionally if the cruise control system is active: If the saved speed is exceeded.
In addition, if Adaptive Cruise Control (ACC ) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).
173
Or: The brake is pressed.
Additionally if Adaptive Cruise Control (ACC) is active: If the saved speed is exceeded.
Downhill speed control deactivates automatically
When the gradient decreases.
If the transmission upshifts because the engine speed is greater than approximately 4500 rpm.
Additionally if the cruise control system is active: if the saved speed can be maintained.
Additionally if Adaptive Cruise Control (ACC) is active: if the saved speed can be maintained.
WARNING
The downhill speed control is not a replacement for the driver's attention and works only within the system limitations. The downhill speed control cannot detect
all driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents due to
unintentional vehicle movement. This can cause serious or fatal injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware that the downhill speed control cannot hold the vehicle on the incline or brake sufficiently going downhill in every situation, for example if the
ground is slippery or icy.
Always be ready to brake, in particular if the ground is slippery or icy.
Manually brake the vehicle if the vehicle moves faster despite downhill speed control.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Hill Descent Control
Hill Descent Control helps the driver
when traveling on slopes.
System function
Hill descent control maintains the speed on all four wheels when driving forward or in reverse on steep inclines through automatic braking interventions. The wheels
will not lock up because the Anti-Lock Brake System (ABS) remains active.
When starting to drive downhill at speeds less then 30 km/h (approx. 19 mph), the speed is limited to minimum 2 km/h (approx. 1 mph) and maximum 30 km/h
(approx. 19 mph). The driver can increase or decrease the vehicle speed within these speed limits by pressing the accelerator or brake pedal.
However, there must be enough traction. Hill descent control cannot function as expected, if for example the hill is icy or if the surface is greasy.
Displays
Depending on the driving situation, one of the following indicator lights will light up in the instrument cluster:
Hill Descent Control is active.
Hill Descent Control is not active.
If hill descent control is not active, the indicator light turns gray. The system is activated, but it is not regulating.
When is it active?
Hill descent control is automatically activated under the following conditions:
The vehicle engine must be running.
The speed must be less than 30 km/h (approx. 19 mph), the
indicator light appears in the instrument cluster display.
The gradient must be at least 10%.
The brake pedal or accelerator pedal must not be pressed.
Hill Descent Control is deactivated if the speed is higher than 30 km/h (approx. 19 mph), when the brake pedal or accelerator pedal is pressed, or the gradient is
less than 5%.
WARNING
Hill Descent Control is not a replacement for the driver's attention and works only within the system limitations. Hill Descent Control cannot detect all driving
situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents due to
unintentional vehicle movement. This can cause serious or fatal injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware that Hill Descent Control cannot hold the vehicle on the incline or brake sufficiently going downhill in every situation, for example if the ground
is slippery or icy.
Always be ready to brake, in particular if the ground is slippery or icy.
Manually brake the vehicle if the vehicle moves faster despite Hill Descent Control.
174
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Driving Mode Selection and 4MOTION Active Control
Introduction
Via the driving modes, the driver can
adapt various properties of vehicle
systems to the current driving situation,
the desired driving comfort, and for an
economic driving style. The suspension,
steering, drive, and the air conditioner
are some of the vehicle systems that can
be adjusted.
Different driving modes are available depending on the vehicle equipment. The influence of vehicle systems on the individual driving modes depends on the vehicle
equipment.
Differentiation according to the type of drive
Only vehicles with all-wheel drive can be equipped with 4MOTION Active Control.
Selecting the driving mode
Fig. 127 In the center armrest: 4MOTION Active Control rotary switch.
MODE button: select onroad driving modes and open the menu in the Infotainment system.
Snow driving mode
Onroad driving mode
Offroad driving mode
Offroad Custom driving mode
The driving mode can be selected when the ignition is switched on and the vehicle is stationary or while driving.
WARNING
Adjusting driving modes while driving can distract from traffic. This can cause accidents and serious or fatal injuries.
Always drive attentively and responsibly.
If you select a driving mode while driving, the vehicle systems, except for Drive, will be switched over to the new driving mode immediately.
1. When the traffic situation allows it, briefly take your foot off the accelerator pedal to enable the newly selected driving mode to be applied to the Drive vehicle
system as well.
Selecting the driving mode via the rotary switch
1. Turn the dial until the LED next to the preferred driving mode comes on fig. 127.
2. To switch to the onroad driving modes, press the
button on the dial fig. 127
or tap Onroad driving mode in the Infotainment system.
Displaying information about the driving mode
1. To display additional information about the selected driving mode, tap
in the Infotainment system.
Selecting the Custom driving mode
1. Press the
on the dial or turn the dial until the LED next to the Onroad driving mode comes on.
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2. To open the Custom menu, tap Adjust in the Infotainment system.
Selecting the Offroad Custom driving mode
1. Turn the dial until the LED next to the Offroad Individual driving mode lights up.
Or: if the Offroad Custom driving mode is already selected, press
on the dial fig. 127
2. To open the Custom menu, tap Adjust in the Infotainment system.
Driving mode properties
Onroad: You can select the Eco, Comfort, Normal, Sport and Custom driving modes under the Onroad category.
The Comfort driving mode is only available in vehicles with DCC .
Eco: the vehicle switches to a fuel-efficient vehicle setup and supports the driver with fuel economy messages. The transmission automatically shifts to E in
the Eco driving mode.
Normal: this driving mode shows the basic settings of the vehicle system and offers a balanced calibration, for example for everyday
use.
Sport: this gives the driver a sporty feel. If the Sport driving mode is selected, vehicles with an automatic transmission switch to S.
Individual: you
can adapt individual vehicle systems according to your preferences.
Offroad: with the Offroad driving mode, acceleration can be better controlled with the
accelerator pedal when driving off-road. The engine's braking efficiency is always available and shifting can be blocked in critical situations. The hill start assist
and hill descent control are active in the Offroad driving mode. The dynamic cornering light is adjusted to better assist the driver when visibility is poor.
Offroad Custom: an Offroad driving mode that you can expand and adjust according to your preferences. The instrument cluster display tells you if an Offroad
driving mode has been selected.
Snow: using the Snow driving mode can improve the traction on slippery or snowy ground by having a more precise
transmission of power.
NOTICE
Using 4MOTION Active Control driving modes while driving normally may lead to increased fuel consumption and tire wear and an increased noise level.
Avoid using Offroad driving modes in normal road conditions.
Standard behavior of the driving mode and the vehicle systems
The Normal driving mode represents the basic settings for the vehicle systems when the ignition is switched on.
Behavior of the driving mode when switching the ignition off and on
If you switch the ignition off and then on again, the previously selected driving mode remains selected.
If you have previously selected the Snow, Offroad or Offroad Individual driving mode and then switch the ignition off and on again, the previously selected onroad
driving mode will be set.
Behavior of the Drive vehicle system when the ignition is switched off and on
The settings for the Drive vehicle system are reset to the Normal driving mode settings when you switch the ignition off and on again.
The other vehicle systems will retain their settings.
You can change the Drive vehicle system back to the preferred driving mode.
1. Select your desired driving mode again.
Or: In order to reactivate the settings in the Sport driving mode, move the automatic transmission selector lever backwards into driving mode S.
Troubleshooting
The “S” gear cannot be engaged
The transmission cannot shift into S when the Offroad or Snow driving mode is selected. Information is shown in the instrument cluster display if an Offroad driving
mode has been selected.
1. To be able to shift into S, select another driving mode.
The driving mode or the vehicle systems do not behave as expected
1. Pay attention to the standard behavior of the driving mode and the vehicle systems Standard behavior of the driving mode and the vehicle systems.
Offroad display
176
Fig. 128 In the Infotainment system: Offroad display.
The Offroad display provides digital
instruments that display additional
information about the vehicle and its
environment. This enables you to make
a more precise assessment of the current
driving situation.
Open the Offroad display
1. Press the MENU button in the Infotainment system.
2. Tap the Vehicle function key.
3. Tap the Selection function key.
4. Tap the Offroad function key.
Selecting instruments and adjusting units
The infotainment system displays various instruments fig. 128.
1. To switch between instruments, swipe up over the display.
The units on some instruments can be adjusted in the Infotainment system
Vehicle settings menu.
Instruments in the Offroad display
The selection of instruments depends on the vehicle equipment.
Compass: The compass shows your current direction of travel.
Steering angle display: Shows the steering angle of the vehicle. For a left lock, the value is positive. For a right lock, it is negative.
Altimeter: The altimeter shows your current height above sea level.
Coolant temperature display: The display corresponds to the temperature display in the instrument cluster.
Oil temperature display: The display corresponds to the oil temperature display in the instrument cluster.
Adjusting the display areas to the driving situation
The instruments displayed can be selected according to the driving situation and the environmental and terrain conditions:
Sandy terrain: Oil and coolant temperature display, steering angle display.
Inclines: Steering angle display, coolant temperature display, altimeter (depending on country).
Alpine terrain: Steering angle display, altimeter (depending on country), Compass.
Off-road driving situations
Introduction
The examples described in this chapter are to be understood as general guidelines aimed to help the driver in driving safely on off-road terrain. These tips will not
necessarily apply to every possible situation that may occur. Before driving on unknown terrain, it is crucial to find out information about the condition of the terrain
ahead. You can assess potential dangers in advance. The driver is responsible for deciding whether their vehicle is suitable for the terrain ahead and if the terrain
can be driven on.
Driving off-road requires different skills and handling practices compared to driving on developed roads.
This vehicle is not designed for traveling with an “expedition driving style”.
With 4MOTION Active Control in a four-wheel drive vehicle, various vehicle tuning adjustment can be selected to the driver's preference
Selecting the driving
mode.
177
Switch off the driver assistance systems and parking systems when off-roading.
Checklist
The following steps should be taken before the first trip to operate and drive the vehicle safely off-road.
Observe the general safety precautions when driving off-road Safety precautions for driving off-road.
Adjust the seating position so there is clear visibility in front of the vehicle and fasten safety belts
Seating position.
Always wear suitable and well-fitted footwear that gives the feet good traction on the pedals.
A responsible driver also treats nature with care when driving off-road. Driving over shrubs and meadows can destroy the habitats of animals and plants.
Leaking operating fluids resulting from vehicle damage can contaminate the environment. Catch any leaking operating fluids and dispose of them correctly
according to environmental regulations.
Take any suitable equipment with you for driving off-road.
Safety precautions for driving off-road
Refer to
and
WARNING
ABS and ESC cannot replace the driver's attention, can only operate within the limitations of the system and were developed only for driving on developed
roads. ABS and ESC are not suitable for use off-road. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the systems. The driver is always responsible for control of the vehicle.
Always adapt the speed and driving style to the predominant terrain. Unfavorable ground conditions can lead to vehicle instability even with ABS and an
activated ESC, e.g. under hard braking or in corners.
WARNING
Driving off-road can be difficult and dangerous and lead to critical driving situations for vehicle occupants. It can lead to loss of control over the vehicle, damage
to the vehicle, failure of the vehicle far away from any assistance, accidents and serious or fatal injuries.
Never choose a dangerous route and do not take risks.
Turn around and choose a different route if you can go no further or you have doubts about the safety of the route.
Explore the terrain on foot beforehand even if it looks easy to negotiate.
Drive with extreme caution and anticipation when driving off-road.
Never drive faster than is appropriate for the predominant terrain, road conditions, traffic and weather.
WARNING
Driving over embankments, ramps or hillsides at excessively high speeds can cause the vehicle to lose contact with the ground. The vehicle can roll over if the
wheels are turned inward when coming back into contact with the ground. This could cause you to lose control of the vehicle and lead to accidents with serious
or fatal injuries.
Do not drive off-road at excessive speeds.
If the vehicle does lift off the ground, always align the front wheels so they face straight ahead.
WARNING
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
The vehicle has a higher center of gravity and has a greater risk of rolling over while driving than a “regular” passenger vehicle that is not suited for
offroad driving.
Never drive too fast, especially around curves, or perform any extreme driving maneuvers.
Always adapt the speed and driving style to the predominant terrain.
Luggage and other objects transported on the roof of the vehicle also increases the center of gravity and thus the risk of a rollover accident.
WARNING
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Sections of terrain that seem safe could be very dangerous and put vehicle occupants in danger. Potholes, depressions, ditches, hollows, obstacles, shallow
areas, and soft and swampy ground are often not detected as such and can be completely or partially covered by snow, water, grass, or branches on the
ground. Driving over such sections of terrain can cause failure of the vehicle, accidents and serious or fatal injuries.
Before driving on unknown terrain, explore the route carefully on foot.
Never choose unsafe routes and do not take risks.
Turn around and choose a different route if you have doubts about the safety of the route.
Always adapt the speed and driving style to the load, visibility, terrain and weather conditions.
WARNING
Driving at an angle on a hill can be dangerous. The combined center of gravity of the vehicle and its load (passengers and cargo) can cause it to shift and
cause the vehicle to tip over and roll down the hill. This can cause vehicle damage, accidents and serious or fatal injuries.
Always avoid driving at an angle on a hill Driving at an angle on a hill.
If it is necessary, always exit the vehicle carefully using the doors on the side of the vehicle that is facing uphill
Driving at an angle on a hill.
If the vehicle stops at a side angle on a hill, never exit the vehicle through the doors that are facing in the downhill direction.
WARNING
The driver assistance systems were developed only for driving on developed roads. The driver assistance systems are not suitable for use off-road and can
thus be dangerous in off-road situations. This could cause you to lose control of the vehicle and lead to accidents with serious or fatal injuries.
Never use driver assistance systems off-road.
WARNING
Driving with an insufficient fuel level can lead to a vehicle breakdown off-road. The steering and braking support systems will not work if the engine is
“sputtering” or malfunctioning due to fuel shortage or irregular fuel supply. This can cause accidents and serious or fatal injuries.
Always refuel your vehicle with enough fuel before driving off-road.
NOTICE
If the windows and sunroof are open, rain could enter the vehicle and soak the interior, causing vehicle damage.
Always keep the windows and power sunroof closed when driving off-road.
Explanations of technical terms
Refer to
and Safety precautions for driving off-road.
Fig. 129 General example: incline angle
179
Fig. 130 General example: tilt angle
Center of gravity
The center of gravity of a vehicle influences the risk of rollover accidents. When driving off-road, the vehicle has a larger ground clearance and
thus a higher center of gravity compared to “normal” road vehicles. Due to the higher center of gravity, there is an increased risk that the vehicle could
roll over while driving. Always consider this fact while driving and always observe the safety tips and warnings listed in this Owner's Manual.
Ground clearance
The distance between the road surface and the lowest point of the vehicle underbody.
Incline angle
The maximum angle the vehicle can drive up an incline on its own. A rising difference in altitude (incline) on a 100 m (330 ft) stretch is given in
percentage or degrees fig. 129. The maximum incline angle the vehicle can handle depends on the road surface and the engine power, among other
things.
Tilt angle
The maximum angle that the vehicle can drive diagonally or perpendicularly to the fall line on a hill without tipping over (depends on the center of
gravity) fig. 130.
Ramp angle
Maximum angle that the vehicle can drive over a ramp at slow speeds without the vehicle underbody coming into contact with the edge of the ramp.
Slope angle
The transition from the horizontal plane on an incline or from the slope back to level ground. Maximum angle that the vehicle can handle without the
vehicle underbody coming into contact with the edge of the slope.
Fall line
The line that is the most direct path downhill.
Axle articulation The torsional flexibility of a vehicle when driving over an object on one side.
Checklist “before driving off-road”
Refer to
and Safety precautions for driving off-road.
Checklist
For your safety and the safety of your passengers, always observe the following points before driving off-road:
Learn about the quality of the upcoming terrain before driving off-road.
Fill up the fuel tank. Fuel consumption is significantly higher off-road than it is on developed roads.
Check if the tire profile and the type of all the tires is sufficient for the planned off-road trip.
Check and adjust the tire pressure on all tires.
Check the engine oil level and add engine oil if necessary. When the vehicle is on sloping ground, the engine will only supplied with engine oil if the engine o
level is sufficient.
Fill the windshield washer fluid reservoir completely with water and windshield washer fluid.
Stow any luggage as low as possible in the vehicle and distributed evenly. Secure all loose objects safely.
General rules and driving instructions
Refer to
and Safety precautions for driving off-road.
Volkswagen recommends to never drive off-road alone. At least two off-roading vehicles should drive together off-road. An unexpected situation could occur at
any time. Therefore, it is especially wise to have equipment that can be used to call for emergency assistance.
Stop and explore the path on foot, especially before critical passages.
Drive over bumps slowly so that the vehicle does not lift up, which could cause damage and prevent you from maneuvering the vehicle.
Drive slowly through difficult sections of the route. Upshift on slippery ground and always keep the vehicle in motion.
There is usually a lot of soft ground on off-road terrain, where the tires could sink into the ground. This reduces the ground clearance and the wading depth.
Whenever possible, drive on level and solid ground.
Even at low speeds, always maintain a safe distance to other vehicles. If the first vehicle suddenly becomes stuck, the vehicle following it would be able to stop
18
in time without also getting stuck.
NOTICE
Severe damage to the underbody can occur if the vehicle hits the ground. This damage can cause vehicle breakdowns and make it impossible to continue
driving.
Always make sure there is enough ground clearance under the vehicle.
Shifting gears correctly
Refer to
and Safety precautions for driving off-road.
Correct gear selection depends on the terrain.
Before driving on a difficult stretch of the route, it may be helpful to stop and consider which gear to select. After several off-roading trips, you can learn which gear
in conjunction with gear reduction is best suited for certain areas of terrain.
When the correct gear is selected, the vehicle must normally be braked less with the brake pedal because the engine braking effect will be sufficient in the
majority of cases.
Only accelerate as much as is necessary. Too much acceleration can cause the wheels to spin and thus loss of control of the vehicle.
Use the D selector lever position on normal, level stretches of off-road land.
Adjust your speed when driving on soft or slippery ground and drive at the highest possible gear in tiptronic mode.
Drive using tiptronic in gear 1 when on steep hills or on a steep incline.
Drive using tiptronic in gears 3 or 2 when on mud, sand, water, or hilly areas Automatic transmission: selecting the selector lever position.
Use the off-road display Offroad display.
Driving over brush and rock
Refer to
and Safety precautions for driving off-road.
1. Select a suitable driving mode Selecting the driving mode and drive no faster than walking speeds over rocky ground.
2. If you are unable to drive around a stone, drive carefully onto the stone with one of the front wheels and then drive slowly over it
Even objects that are lower than the available ground clearance can come into contact with the vehicle underbody and cause vehicle damage and malfunctions.
This is especially true if there is a depression or soft ground in front of or behind the object. This is also true if the vehicle drives too fast over an object and then the
suspension compresses.
NOTICE
If driven over, objects that are higher than the ground clearance will damage vehicle components on the underbody. This damage can cause vehicle
breakdowns and make it impossible to continue driving.
Never drive over a very large object such as boulders or tree trunks if it is under the vehicle or on one side.
Driving through still or flowing water
Refer to
and Safety precautions for driving off-road.
Driving through flooded terrain or bodies of water could cause vehicle damage.
You can carefully drive through water that comes up to the lower edge of the vehicle body.
1. Note the maximum wading depth of the vehicle.
2. Only drive through water in an area where the ground is solid underneath it remains lower than the maximum permissible wading depth.
3. Note the additional information for driving through water on paved roads Driving through water on roads.
Before driving through water
Stop, get out and assess the situation
:
1. Measure the depth of the water all the way over to the other side. Make sure that the ground is firm enough and identify any dips and obstacles
2. Make sure that it is possible to safely enter and exit the water.
3. Check the ramp angle and firmness of the banks.
4. Select a suitable driving mode Selecting the driving mode.
Driving through still or slow-flowing water
As long as the ground is firm enough, you can drive your vehicle through still or slow-flowing water
1. Drive into the water slowly and in the direction of the current. Never exceed the ramp or tilt angle.
2. Drive at a constant speed all the way to the opposite bank.
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Driving at a constant speed prevents engine damage caused by the ingress of water. It also allows an air pocket to form in front of the engine, which fuels the
engine with the oxygen it requires. If you drive into the water too fast or drive through the water too fast, you will create a bow wave in front of the vehicle. Water fro
this bow wave may find its way into the engine's air intake port and seriously damage the engine.
Driving through fast-flowing water
The strength and speed of the current and the depth of the water can be dangerous and unpredictable
. Vehicles can be swept away by the current. Even
vehicles with generous ground clearance can get stuck if the ground beneath their tires is swept away. Flowing water backs up against one side of the vehicle,
making the water deeper on that side.
Do not take any risks. Look for a shallower place to cross the water or turn back.
After driving through water
1. Check the vehicle for damage.
2. Gently apply your brakes to dry them off.
WARNING
Flowing water generates enormous power and can carry a vehicle away. This can cause accidents and serious or fatal injuries.
Never let the vehicle stop in water.
WARNING
Soft ground, obstacles under the water, shallows, or water in the engine compartment can lead to critical driving situations and vehicle failure. This can cause
accidents and serious or fatal injuries.
Do not exceed the wading depth of your vehicle.
Always make sure there is enough ground clearance under the vehicle.
NOTICE
If you drive through salty water, vehicle components such as the engine, drivetrain, suspension, or vehicle electrical system could become severely damaged.
Never drive over salt, salty surfaces, or through salt water, because salt can cause corrosion.
Using fresh water, immediately rinse down any parts of the vehicle that may have come into contact with salt or salty water.
NOTICE
Objects in the water can enter the openings of the extended spray nozzles of the headlight washer system. The spray nozzles then cannot move back to their
basic position.
Do not use the headlight washer system when you are driving through water.
Driving in sand and mud
Refer to
and Safety precautions for driving off-road.
The ESC and ASR must be turned on Braking assistance systems.
1. Select a suitable driving mode Selecting the driving mode.
2. Select a suitable gear and stay in that gear until solid ground is reached
Shifting gears correctly.
3. Always drive at a consistent speed through sand or mud, do not shift manually, and do not stop.
The tires can lose their grip in sand or mud.
Do not change the speed or direction.
If the vehicle slides, steer in the direction in which it is sliding to regain control of the vehicle.
If the tires are no longer gripping the ground, turn the steering wheel back and forth quickly. This can briefly create better tire traction between the ground at the
front wheels.
WARNING
The vehicle could slide out of control if driven through sand and mud. This can cause accidents and serious or fatal injuries.
Always drive carefully when you have to drive through sand, mud, or slush.
Turn around or choose a different route if you can go no further or you have doubts about the safety of the current route.
Never select a dangerous route or undertake a risk that would endanger other vehicle occupants.
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WARNING
Incorrect tire pressures cause increased tire wear and impair vehicle handling. This can cause overheating, sudden tire damage including tire blow-outs, and
stripping of the tread, which can then result in loss of vehicle control. This can cause accidents and serious or fatal injuries.
If you reduce the tire pressures to drive through sand, inflate the tires back to the correct pressure afterwards.
Recommendations if the vehicle is stuck
Refer to
and Safety precautions for driving off-road.
The vehicle becomes stuck when the wheels have sunk so deeply into the ground that the vehicle can no longer move forward or backward under its own power.
To rock the vehicle out of sand or mud, training and a lot of strength are necessary. If one makes a mistake when rocking a vehicle out of place, the vehicle can sink
even farther and additional assistance will be needed to continue.
Never let the wheels spin for a long time, because this will only make the vehicle sink deeper into the ground
Preparations
1. Carefully dig out all of the wheels and make sure no other vehicle components are stuck in sand or mud.
2. Select the reverse gear.
3. Press the accelerator pedal gently and reverse in the same track.
If this does not help, place brushwood, floor mats, or burlap cloth directly behind the tires to create traction to help the vehicle to move
Rocking the vehicle out of place
1. Switch off ASR Braking assistance systems.
2. Adjust the steering wheel so that it is straight.
3. Drive in reverse until the wheels begin to spin straight.
4. Engage the first gear immediately and begin to drive forward until the wheels begin to spin again.
5. Drive back and forth in this way until there is enough momentum to release the vehicle.
6. Reactivate ASR after the vehicle is rocked out of place.
WARNING
Spinning wheels can greatly accelerate stones, brushwood, pieces of wood, or other objects under the wheels. Persons in front or to the rear of the vehicle could
be injured. In the event of sudden vehicle movement, persons in front or to the rear of the vehicle could be injured or run over. This can cause serious or fatal
injuries.
Make sure that no one is present in front or to the rear of the vehicle when attempting to move a stuck vehicle out of place.
Driving on steep terrain
Refer to
and Safety precautions for driving off-road.
Driving on inclines or slopes
Before driving up an incline or down a hill, stop, exit the vehicle, and assess the situation:
Go along the path and check the ground for sufficient firmness, obstacles, or other hidden hazards
Look to see how the path continues after the incline.
If the route is too steep, too uneven, or the ground is too loose, then do not drive on this path and choose another route.
Drive uphill or downhill slowly and continuously on a straight path.
Never stop or turn around on a hillside.
Only accelerate enough to overcome the incline. Too much acceleration can cause the wheels to spin and the driver to lose control of the vehicle. Too little
acceleration increases the likelihood of stalling the engine.
Vehicles with an automatic transmission Do not shift gears while driving on an incline.
Use the off-road display Offroad display.
If the vehicle can no longer drive up an incline
Never turn around on an incline.
If the engine has stopped, press the brake pedal and restart the engine.
Select reverse gear and drive slowly and carefully along the same path.
183
Maintain a consistent speed using the brake pedal until you reach safe and level ground.
Driving downhill
There is increased risk of rollover accidents when driving downhill. Concentrate very carefully on steering the vehicle when driving downhill.
Drive in first gear when driving down steep hills.
Use the brakes gently to reduce the risk of losing control of the vehicle.
Never exceed the tilt angle of the vehicle.
If it is possible and not dangerous, drive straight downhill along the fall line (maximum slope).
Use the off-road display and the hill hold assist when driving on steep hills
Offroad display.
WARNING
If you drive on an uphill or downhill gradient that is too steep for the vehicle, the vehicle could slip, slide away or roll over. This could cause loss of vehicle
control, accidents and serious or fatal injuries.
Ensure that the incline angle or tilt angle is not larger than the maximum permissible value for the vehicle.
When driving uphill or downhill, always follow the fall line.
Never change direction or turn round when driving uphill or downhill. The vehicle could tip over or slide.
If the engine stalls or if your vehicle can go no further, carry out the tasks described page , If the vehicle can no longer drive up an incline .
If the engine will not start, press the brake pedal down, applying constant pressure, and allow the vehicle to roll back the same way you came. Keep to a
steady, low speed.
Never allow the vehicle to coast backward down the incline.
Driving at an angle on a hill
Refer to
and Safety precautions for driving off-road.
Fig. 131 General example: steering downhill along the fall line.
Fig. 132 General example: exit through the side of the vehicle that is facing uphill.
Driving at an angle on a hill is dangerous when driving off-road
184
Before driving, always check if there are other safer routes available.
If you must drive at an angled position:
The vehicle’s center of gravity should be as low as possible. Larger or heavier individuals should sit on the more elevated side of the vehicle. Luggage on the
roof should be removed and heavy objects should be secured, because the vehicle could tip over due to objects suddenly sliding out of place
The ground must be as firm as possible. The vehicle can skid sideways and tip over more easily on slippery or soft ground. Always make sure the angle will no
become too large from bumps in the road. The vehicle can tip and roll over when the tilt angle is too large.
If the vehicle is positioned at a high angle, the wheels on the lower side of the vehicle must never drive over depressions or dips in the ground. The wheels on
the higher side of the vehicle must never drive over elevated objects, such as stones, tree trunks, or other obstacles.
If it seems the vehicle is about to tip, immediately steer toward the downhill direction and accelerate lightly fig. 131. If it is not possible to steer downhill, steer
uphill and accelerate lightly.
WARNING
A vehicle that is driven or positioned sideways to the incline of a hill can slip out of control, roll over and roll down the hill. This can cause accidents and serious
or fatal injuries.
Never attempt to drive at an angle on a hill, especially if the hill is too steep for the vehicle.
Never select a dangerous route or undertake a risk that would endanger the vehicle occupants.
Turn around and choose a different route if you can go no further or you have doubts about the safety of the route.
Never underestimate the risks and dangers of driving at an angle on a hill.
Never let the wheels on the lower side of the vehicle drive through depressions or dips in the ground.
Never let the wheels on the higher side of the vehicle drive over elevated objects, such as stones, tree trunks, or other obstacles.
Before driving at an angle on a hill, make sure that you can steer toward the fall line. If that is not possible, choose another path.
If it seems the vehicle is about to tip, immediately steer toward the downhill direction and accelerate lightly fig. 131.
WARNING
It is dangerous to exit the vehicle positioned with a substantial sideways tilt on a hill. The overall center of gravity could shift to the side and the vehicle can lose
hold, tip or flip over and roll down the hill. This can cause accidents and serious or fatal injuries.
Avoid abrupt and uncontrolled movements in the vehicle.
If it is necessary, always exit the vehicle carefully using the doors on the side of the vehicle that is facing uphill fig. 132.
Never leave the vehicle through a door on the downhill side.
When exiting the vehicle, ensure that the upwards opening door does not shut and cause injury due to its own weight or passenger inattention.
Driving through ditches
Refer to
and Safety precautions for driving off-road.
1. Check if the slope and tilt angle is small enough to drive over the ditch with the vehicle. The tilt angle must not be too large when driving through the ditch
2. Find a suitable point to drive through the ditch.
3. If possible, cross the ditch at a sharp angle
WARNING
If the slope and tilt angle is too steep for the vehicle and the ditch is too deep, the vehicle could tip, slide away and roll over. This can cause accidents and
serious or fatal injuries.
Do not attempt to drive across a ditch if the ramp angle or tilt angle is too steep and the ditch is too deep for the vehicle.
NOTICE
If driving into the ditch at a right angle, the front wheels will fall in. The vehicle could bottom out, be damaged, and no longer be drivable.
Do not attempt to drive across a ditch if the ramp angle or tilt angle is too steep and the ditch is too deep for the vehicle.
Note that it will most likely be impossible to drive out of the ditch, even with all-wheel drive.
After off-road driving
Refer to
and Safety precautions for driving off-road.
185
Checklist
Clean the vehicle.
Check the vehicle for damage.
Check the tires for damage and remove any thick dirt, stones, and foreign objects from the tread.
Inspect the vehicle underbody and remove any and all objects that are stuck in the brake system, wheels, suspensions, exhaust system and in the engine,
such as twigs, leaves, or pieces of wood . If any damage or leaks are discovered, seek assistance from suitably qualified professionals. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Inspect the engine compartment for any contamination that may be impairing engine operation
Safety precautions for working in the engine compartment
WARNING
Any objects stuck under the vehicle underbody present a hazard. Fuel lines, the brake system, seals and other suspension parts can be damaged or flammable
materials, such as dry leaves, can ignite near hot vehicle components. This could cause an accident, a fire and serious or fatal injuries.
Always inspect the vehicle underbody for stuck objects and remove them after every off-road trip.
Never drive the vehicle if objects are stuck on the underbody, in the brake system, in the wheels, in the suspension, in the exhaust system, or in the
engine.
Remove flammable materials, such as dry leaves, from the vehicle underbody.
186
Driver assistance systems
Sensor system information
Introduction
Depending on the vehicle equipment,
the vehicle has driver assistance
systems that increase driving
convenience. These driver assistance
systems use some sensors and cameras
(hereafter referred to as the “sensor
system”) that are only partially visible
to you.
The sensors and cameras visually detect the vehicle's surroundings ultrasonically or by using radar waves.
Installed sensor systems
Depending on the vehicle equipment, the following sensor systems may be installed:
Radar sensor in the front of the vehicle.
Radar sensors in the rear of the vehicle.
Camera behind the windshield.
Ultrasonic sensors in the front of the vehicle.
Ultrasonic sensors in the rear of the vehicle.
You can find information on the relevant installation location in the vehicle overviews Vehicle overviews.
WARNING
The driver assistance systems are not a replacement for the driver's attention and work only within their system limitations. The driver assistance systems
cannot detect all driving situations and may not provide warnings or react, or may provide warnings or react with a delay, or may provide warnings or react in a
way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware of the limits of the sensor system and the system limitations of the individual systems.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Be prepared to override or interrupt automatic interventions at all times.
Pay attention to indicators in the instrument cluster display and respond to the displays accordingly when the traffic situation allows.
Do not use driver assistance systems if you suspect a problem or damage.
Limits of the sensor system
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the radar sensor
Driver assistance systems that use radar sensors may not respond, may offer a delayed response or may respond in an unexpected way in the following situations
When driving in poor weather conditions, such as heavy rain, snow or heavy spray.
When driving through construction zones, tunnels or toll stations.
When driving on winding roads, for example, mountain roads
In front of bumps or dips in the road
When driving off-road
When driving in parking ramps
When driving on roads with embedded metal objects, such as railroad tracks
When driving on gravel roads
In complex driving situations, such as traffic islands.
Following a violent impact affecting components within the range of the radar sensors, e.g. following a rear-end collision.
If the radar sensors are obscured, dirty, misaligned or damaged.
Limits of the camera behind the windshield
Driver assistance systems that use the camera behind the windshield may not respond, may offer a delayed response or may respond in an unexpected way in the
following situations:
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In front of bumps or dips in the road
When driving in construction zones
When driving off-road
When driving in poor weather conditions, such as heavy rain, snow, fog or heavy spray and poor road conditions.
In low-lying sun, darkness or if there is glare from oncoming vehicles.
If the camera is not available due to long exposure to direct sunlight or high ambient temperatures.
If the camera field of view is covered, dirty or damaged.
If the camera is misaligned.
Delayed reaction
If the sensor system is exposed to environmental conditions that limit its function, the driver assistance systems may only be able to detect this with a delay.
Therefore, the display that indicates that functions are impaired may be delayed when you first start driving or while driving.
Limits in certain driving situations
Fig. 133 Driving around curves.
The sensor system always measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or vehicles driving ahead may not be
detected.
Fig. 134 Narrow vehicle.
Vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles, cannot be detected.
Fig. 135 Changing lanes.
Vehicles that change to your lane close in front of your vehicle cannot be detected. This also applies to vehicles with attachments exceeding the vehicle dimensions
Specific system limitations
In addition to the limits of the sensor system, every driver assistance system has additional system limitations linked to their function. Please also note these:
Adaptive Cruise Control (ACC) ACC system limitations.
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Autonomous Emergency Braking (Front Assist) Front Assist system limitations.
Lane Assist Lane Assist system limitations.
Comfort drive Travel Assist
Introduction.
Emergency Assist
Introduction.
Lane Change System (Side Assist) Side Assist system limitations.
Cruise control system
Introduction
The cruise control system helps to
maintain a set speed.
Speed range
The cruise control system is available at speeds above approximately 20 km/h (approximately 15 mph) when driving forward.
Driving with the Cruise Control System
You can override the stored speed at any time, for example, to pass another vehicle. The regulation function is paused while the vehicle accelerates and then
resumes the stored speed.
Displays
If the cruise control system is switched on, the instrument cluster display indicates the saved speed and the status of the cruise control system.
The following indicator lights may turn on depending on the driving situation and the instrument cluster version:
Cruise control system is switched on.
Cruise control system is switched on, speed regulation active.
Cruise control system is switched on, speed
regulation active.
If the cruise control system is not regulating the speed, the indicator lights are small or grey.
If no speed is stored, the instrument cluster display shows
instead of the speed.
Driving downhill
The vehicle cannot maintain the saved speed in all driving situations. Always be ready to apply the brakes.
1. Downshift before traveling downhill for extended periods.
This will enable you to utilize the engine braking effect and reduce the load on the brakes.
WARNING
If it is not possible to drive safely with enough distance and a constant speed, using the cruise control system may cause accidents and serious or fatal injuries.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions. The driver is always
responsible for the speed.
Never use the cruise control system when visibility is poor, when there is not enough distance, or when roads are steep, winding, flooded, or slippery, for
example from snow, ice, moisture, or gravel.
Never use the cruise control system when driving off-road or on unpaved roads.
Operating the cruise control system
Please read the introductory information and heed the Warnings and Notice
Introduction.
189
Fig. 136 Left side of the multi-function steering wheel (variant 1).
Fig. 137 Left side of the multi-function steering wheel (variant 2).
Switching on
1. Press the
button.
No speed is saved. At this stage, the limiter will not yet start regulating your speed.
Starting the regulation function
1. Press the
button while driving.
The cruise control system saves and controls the current speed.
Setting the speed
You can adjust the saved speed as follows:
+ 1 mph (1 km/h):
Press the
button.
Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.
- 1 mph (1 km/h): Press the
button.
Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.
To change the stored speed continuously, press and hold the respective button.
The vehicle adjusts to the current speed by accelerating or decelerating. The vehicle does not brake actively.
Canceling the regulation function
1. Press the
or
button briefly.
19
Or: Press the brake pedal.
The vehicle speed remains stored in the system.
Resuming the regulation function
1. Press the
button.
The cruise control system resumes and maintains the saved speed.
WARNING
There is the risk of an accident if you inadvertently resume at the saved speed or if the saved speed is too fast for the current road, traffic, or weather
conditions. This may result in serious injury or even death.
Check whether the saved speed is suitable for the current road, traffic, or weather conditions before you resume the cruise control system.
Switch off the cruise control system if you do not require it.
Switching off
1. Press and hold the
button.
The cruise control system is switched off and the saved speed is deleted.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Cruise control system malfunction
Malfunction. The yellow indicator light turns on.
1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Cruise control system malfunction
Malfunction. The white indicator light comes on. In addition, the yellow central warning light
lights up.
1. Switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The regulation function is canceled automatically
The vehicle has exceeded the stored speed for an extended period.
No gear is engaged for driving forward.
Brake assistance systems, for example ASR or ESC, are active.
The vehicle has been braked by the Autonomous Emergency Braking (Front Assist).
If the problem persists, switch off the cruise control system and seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Adaptive Cruise Control (ACC)
Introduction
Adaptive Cruise Control (ACC)
maintains your selected speed. When
the vehicle approaches a vehicle driving
ahead, the ACC adjusts the speed
automatically and maintains your set
distance to the vehicle driving ahead.
Does this vehicle have ACC?
The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.
Speed range
You can set a speed between approx. 30 km/h (approx. 20 mph) and approx. 210 km/h (approx. 130 mph). The maximum speed that you can set may be lower,
depending on the vehicle equipment and country.
Driving with ACC
You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you accelerate, the regulation function is
paused while accelerating and then resumed with the speed set.
If a trailer is hitched, ACC is less dynamic.
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Driver intervention request
If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you - with a message in the instrument cluster -
to also apply the brakes. The red warning light will also turn on and a warning tone will sound. Take over steering and be ready to brake.
WARNING
ACC is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all driving situations and may not react, or
may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations ACC system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by ACC is not sufficient.
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.
Special driving situations
Please read the introductory information and heed the Warnings and Notice
Introduction.
The functions described below depend on the vehicle equipment and are not available in all countries.
Stop-and-go traffic
ACC can brake vehicles with automatic transmissions to a stop and hold them stationary. ACC remains active, and the instrument cluster display shows ACC is
ready for a few seconds. In this time, the vehicle will automatically move again once the vehicle driving ahead starts.
Extend drive-readiness or reactivate:
1. Press the
button.
Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:
1. Press the
button.
Or: Briefly press the accelerator pedal.
The ACC does not stay active in the following scenarios:
The stationary phase lasts several minutes.
A vehicle door is opened.
The ignition is switched off.
WARNING
If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will start driving automatically. The vehicle
may not be able to detect obstacles in the vehicle's path when this happens. This may cause accidents and serious injuries.
Check the vehicle's path every time before you start driving and brake the vehicle if necessary.
ACC system limitations
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
ACC detects driving situations using the radar and ultrasonic sensors in the front of the vehicle. The radar sensor has a range of up to approx. 120 m (approx.
400 ft).
WARNING
If you use the ACC in driving situations that are outside of the system limitations, accidents and serious injuries may result and legal regulations may be
violated.
Be aware of the limits of the sensor system Limits of the sensor system and stop the regulation function in the specified situations.
Unrecognizable objects
ACC only detects vehicles that are moving in the same direction. The following will not be detected:
Pedestrians
Animals
Stationary vehicles
Vehicles crossing the street or oncoming vehicles
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Other stationary obstacles
Fig. 138 Turning and stationary vehicles.
If, for example, a vehicle detected by the ACC turns or changes lanes and there is a stationary vehicle in front of this vehicle, the ACC will not react to the stationary
vehicle fig. 138.
Switching ACC on and off
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 139 Left side of the multi-function steering wheel (variant 1).
Fig. 140 Left side of the multi-function steering wheel (variant 2).
Switching on
1. Press the
button.
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ACC is not yet functioning.
Starting the regulation function
1. Press the
button while driving forward.
ACC saves the current speed and maintains the set distance. If the current speed is outside the specified speed range, the ACC adjusts the minimum speed
when driving too slowly or the maximum speed when driving too quickly.
In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.
The following indicator lights may turn on depending on the driving situation and the instrument cluster version:
ACC is regulating.
ACC is regulating - no vehicle ahead detected.
ACC is regulating - no vehicle ahead detected.
ACC is regulating - vehicle
ahead detected.
ACC is regulating - vehicle ahead detected.
If the ACC is not functioning, the gray indicator lights will light up or no indicator lights will light up at all.
Canceling the regulation function
1. Press the
button briefly.
Or: Press the brake pedal.
The relevant indicator light for the driving situation comes on and the speed and distance are saved.
If the anti-slip regulation (ASR) is deactivated, then the Adaptive Cruise Control is automatically stopped.
Resuming the regulation function
1. Press the
button.
ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and indicator lights turn on corresponding to the
driving situation.
Switching off
1. Press and hold the
button.
The set speed is deleted.
Adjusting the ACC settings
Please read the introductory information and heed the Warnings and Notice
Introduction.
Setting the distance
Fig. 141 In the instrument cluster display: set distance
(general example, ACC is regulating).
You can set the distance at five levels from very short to very long:
1. Press the
button.
2. Press the
or
button.
Steering wheel version 2: Alternatively, swipe vertically over the button area from
to
or
Or: Press the
button repeatedly until the preferred distance is set.
The instrument cluster display shows the selected level fig. 141
. Heed the country-specific regulations for minimum distance.
194
In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the distance that was set at the end of the
journey or start at a preselected distance.
If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.
Setting the speed
You can adjust the stored speed within the specified speed range using the buttons on the multi-function steering wheel as follows:
+ 1 km/h (1 mph):
Press the
button.
Steering wheel version 2: Alternatively, swipe the button from the bottom to the top.
- 1 km/h (1 mph):
Press the
button.
Steering wheel version 2: Alternatively, swipe the button from the top to the bottom.
+ 10 km/h (5 mph):
Press and hold the
button. Pressing for the first time changes to the next-largest tens digit (km/h) or fives digit (mph).
- 10 km/h (5 mph):Press and hold the
button. Pressing for the first time changes to the next-smallest tens digit (km/h) or fives digit (mph).
WARNING
ACC cannot detect all driving situations correctly. If the vehicle is less than the minimum distance from the vehicle ahead and the difference in speed between
the vehicle ahead and your own vehicle is so great that the speed deceleration from the ACC is not sufficient, there is a risk of a rear end collision. This may
result in serious injury or even death.
Always be ready to apply the brakes yourself.
To override the speed and distance control, press the accelerator pedal. In this case, ACC will not brake automatically.
Heed the country-specific regulations regarding minimum distance.
Always set a longer distance when there is rain, snow, or poor visibility.
Adjusting the regulation function system settings
You can influence how the ACC reacts in a sporty driving style:
Vehicles with Driving Mode Selection:
Select the desired driving mode.
Vehicles without Driving Mode Selection:
Select the desired driving mode in the Assistance systems menu in the Infotainment system.
Deactivating distance control
1. Press the
button.
2. Select Control system in the instrument cluster display.
Distance control is deactivated. The vehicle only maintains the set speed.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
ACC is not available
The yellow indicator light turns on.
The radar sensor is dirty. Clean the radar sensor Vehicle care.
The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor
Vehicle care
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor
Sensors
and Cameras.
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage
Sensors and
Cameras.
Malfunction or fault. Stop the engine and restart.
Painting work was carried out on or structural modifications were made to the front of the vehicle
Repairs and technical modifications.
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
ACC is not functioning as expected
The radar sensor is dirty. Clean the radar sensor Vehicle care.
195
The ultrasonic sensors are dirty, obscured or damaged. Clean the ultrasonic sensors Vehicle care.
Clear the area around the ultrasonic sensors and check if there is noticeable damage
Sensors and Cameras .
The system limitations are not adhered to ACC system limitations.
The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and check the function again.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Additional information may be displayed in the vehicle status, depending on the malfunction
Vehicle settings menu .
The Adaptive Cruise Control cannot start
Make sure the following requirements are met:
Vehicles with an automatic transmission: A gear is engaged for driving forward.
The brake lights on the vehicle are functioning.
The brake lights on the electronically connected trailer are functioning.
ESC is not regulating.
The brake pedal is not being pressed.
Unusual noises during automatic braking
This is normal and not a cause for concern.
Front Assist
Introduction
Front Assist can recognize impending
forward collisions and warn the driver.
In addition, the system can provide
support when braking and initiate an
automatic braking maneuver.
The Front Assist system can help to avoid accidents but cannot replace the driver's attention.
Front Assist works solely within the system limitations. Warning times vary depending on the Traffic Situation and the driving behavior.
Range of functions
Front Assist includes the following additional functions, depending on the vehicle equipment and the country:
Pedestrian Monitoring.
The functions named are automatically active if Front Assist is switched on.
Recognizable objects
Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle equipment and the country:
Vehicles.
Bikes.
Pedestrians.
Driving with Front Assist
You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.
Automatic braking
Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.
The brake pedal feels more firm during an automatic braking maneuver.
WARNING
Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations Front Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary.
When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the driving situation.
196
If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country, consult suitably qualified professionals
before starting your journey. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Warning levels and braking support
Please read the introductory information and heed the Warnings and Notice
Introduction.
Speed ranges
Autonomous Emergency Braking (Front Assist) provides maximum support within these speed ranges:
Response to vehicles: Approx. 3 mph (approx. 5 km/h) to approx. 155 mph (approx. 250 km/h).
Response to bikes: Approx. 3 mph (approx. 5 km/h) to approx. 155 mph (approx. 250 km/h).
Response to pedestrians: Approx. 3 mph (approx. 5 km/h) to approx. 40 mph (approx. 65 km/h).
The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A distance warning may also be displayed.
Influencing factors
Whether and in which speed range Autonomous Emergency Braking (Front Assist) reacts to the named objects is dependent on the following factors:
Type of object.
Movement direction of the object.
Speed of the object.
Speed of the vehicle.
The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react.
Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for example, an advance warning or immediate
warning, but rather an automatic braking maneuver that occurs straight away, so as to best protect the detected object.
Distance warning
Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.
The indicator light turns on. Increase the distance.
Advance warning
Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.
A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.
Immediate warning
If you do not respond to the advance warning, the brakes may be applied briefly to indicate the increasing risk of a collision. Apply the brakes or maneuver to avoid
the collision.
Automatic braking
Autonomous Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing braking force. Reducing the vehicle speed may
help to reduce the damage resulting from a collision.
Braking support
If the system detects that you are not braking enough before an impending collision, Front Assist can increase the braking force and thus help to reduce the risk of
collision. The braking support is only active as long as you are firmly pressing the brake pedal.
Front Assist system limitations
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
Front Assist detects driving situations using a radar sensor in the front of the vehicle. The radar sensor has a range of up to approx. 120 m (approx. 400 ft).
Observe the limits of the radar sensor Limits of the sensor system. Always be attentive and intervene yourself if necessary!
After starting the vehicle
Autonomous Emergency Braking is not available or availability is limited directly after starting the vehicle or after restarting the system. During this time,
the white indicator light in the instrument cluster display comes on.
Unrecognizable objects
Autonomous Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:
If there are oncoming vehicles or vehicles crossing the street
Stationary or oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.
197
Stationary cyclists, oncoming cyclists or cyclists crossing the street.
Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.
Functional limitations
In addition to the situations specified in the sensor system limitations, Front Assist may not react, may react with a delay, or may react in a way that is not desired in
the following situations, among others:
When driving in reverse
If ESC is regulating.
If the Offroad driving mode is switched on (depending on the vehicle equipment).
When ESC Sport (depending on the vehicle equipment) is switched on Switching the braking support system on and off .
If multiple brake lights on the vehicle are malfunctioning.
If multiple brake lights are malfunctioning on a trailer that is connected to the vehicle electrical system
If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down
In unclear traffic situations, for example if vehicles driving ahead are braking quickly or are turning
If Front Assist is malfunctioning
Switching off Front Assist
Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if they occur
:
If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.
If the vehicle is being towed or transported
If add-ons such as auxiliary headlights cover the radar sensor.
If the radar sensor is malfunctioning
Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.
If there are multiple unwanted activations
WARNING
Using Front Assist in these situations may result in accidents and serious or fatal injuries.
Switch off Front Assist in the specified situations.
Using Front Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
When you switch on the ignition, Front Assist and the advance warning (depending on the country) are automatically switched on.
However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.
Volkswagen recommends always leaving Front Assist, distance warning, and advance warning switched on. For exceptions to this, see
Front Assist system
limitations.
Switching on and off
You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.
In the instrument cluster display:
1. Press the
button.
2. Switch Autonomous Emergency Braking on or off.
Depending on the vehicle equipment, the
button is located either on the multi-function steering wheel or the turn signal and high beam lever.
In the Infotainment system:
1. Open the Assistance systems menu.
2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.
If you switch off Front Assist, the advance warning and distance warning will also be switched off. The yellow indicator light turns on in the instrument
cluster display.
Adjusting the distance and advance warning setting
If Front Assist is switched on, you can set the following settings in the assistance systems menu of the Infotainment system depending on the equipment and
country:
Switch on and off distance warning.
Switch on and off advance warning.
198
Set the warning period for the advance warning.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Front Assist starts
The white indicator light comes on.
Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight for a short distance, Autonomous
Emergency Braking is available again and the indicator light goes out. If the vehicle does not drive, the indicator light stays on.
Front Assist is not available, and the radar sensor does not have sufficient visibility
The radar sensor is dirty. Clean the radar sensor Vehicle care.
The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor
Vehicle care
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor
Sensors
and Cameras.
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage
Sensors and
Cameras.
Painting work was carried out on or structural modifications were made to the front of the vehicle
Repairs and technical modifications.
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Front Assist is not functioning as expected or has been triggered multiple times unnecessarily
The radar sensor is dirty. Clean the radar sensor Vehicle care.
The system limitations are not adhered to Front Assist system limitations.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lane Keeping System (Lane Assist)
Introduction
Lane Assist helps the driver to stay in a
lane, within the system limitations. This
function is not suitable for, and not
designed for, autonomously keeping
your vehicle in a lane.
If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective steering. The driver can override the
corrective steering at any time.
Speed range
Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above approximately 60 km/h (approximately
35 mph).
WARNING
Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle within the lane.
Observe the system limitations Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Override immediately by steering if the system intervenes when it should not.
Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the traffic situation allows.
Lane Assist system limitations
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
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Lane Assist detects lane markings with the camera behind the windshield.
Observe the limits of the camera Limits of the sensor system. Always be attentive and intervene yourself if necessary!
Lane markings not detected or not correctly recognized
Lane Assist does not correctly detect all lane markings. If lane markings are not detected or if markings are incorrectly detected as lane markings, Lane Assist may
fail to intervene when it should or may intervene when not desired. In addition to the situations specified in the camera limitations, this may also occur in the
following situations, among others:
If lane markings are not present.
When the driving style is very dynamic.
When not on highways or well-developed roads.
On poor road surfaces, road structures or objects.
In the event of reflections or dazzling effects.
Always be attentive and intervene yourself if necessary by overriding unwanted interventions by the system immediately. Temporarily switch off Lane Assist if
required.
Lane Assist not available
Lane Assist is not available under the following conditions (inactive system status):
The vehicle speed is less than around 55 km/h (around 30 mph).
Lane Assist has not detected a lane marking.
If lanes and curves are too narrow.
Temporarily, when the driving style is very dynamic.
When the turn signals are switched on before a manual lane change.
When the driver oversteers during a system intervention.
When there is no reaction from the driver to a driver intervention prompt.
Driving with Lane Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Switching on and off
You can view the switched on condition of Lane Assist in the instrument cluster display and in the Infotainment system. You can also switch Lane Assist on and off
there.
In the instrument cluster display:
1. Press the
button.
2. Switch Lane Assist on or off.
Depending on the vehicle equipment, the
button is located either on the multi-function steering wheel or the turn signal and high beam lever.
In the Infotainment system:
1. Open the Assistance systems menu.
2. Switch Lane Assist on or off in the corresponding submenu.
If there is a system malfunction, Lane Assist may switch off automatically.
Displays
2
Fig. 142 In the instrument cluster display: displays of Lane Assist
Lane marking detected. The system is ready to monitor on the indicated side.
Lane marking detected. The system is monitoring on the indicated side.
The system is not ready to monitor on the indicated side (equipment-dependent).
One of the following indicator lights may come on, depending on the driving situation and the instrument cluster version:
System active and ready to control.
System active and ready to control.
System in operation (corrective steering intervention).
System in
operation (corrective steering intervention).
If the indicator light does not light up, Lane Assist is not ready for operation on both sides (inactive system status) or is switched off.
If Travel Assist is actively controlling, there will not be any steering intervention and no Lane Assist display.
Driver intervention request
If there is no steering activity, Lane Assist prompts you to drive in the center of your lane with an indicator in the instrument cluster display and warning chimes.
If you do not respond accordingly, Lane Assist becomes inactive.
Depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated.
Independently of steering activity, you are also prompted by an indicator on the instrument cluster display and by a warning chime to drive in the middle of the lane
the corrective steering intervention takes a long time.
Steering wheel vibration
The following situation may cause the steering wheel to vibrate:
A lane is no longer detected during a sharp corrective steering intervention by the system.
In addition, you can select the Vibration or Steering wheel vibration option in the Assistance systems menu in the Infotainment system. If you select this option, the
steering wheel will vibrate if Lane Assist is active and you drift onto a road lane marking that the system has detected.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fault message, Lane Assist not available
An indicator light comes on in the instrument cluster. In addition, a message is shown in the instrument cluster display.
The camera field of view is dirty. Clean the windshield Vehicle care.
The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the windshield
Vehicle care.
The camera's view is limited by attachments or stickers. Clear the area around the field of view of the camera
Sensors and Cameras .
The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable damage
Sensors and Cameras .
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane Assist will be available once the
camera is available again. Stop the engine and restart.
Malfunction or fault. Stop the engine and restart.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
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It can take a few seconds once the ignition has been switched on for a system fault to be recognized.
If Lane Assist is not available, Emergency Assist is not available either.
If Lane Assist is not available, Travel Assist is not available either.
The system is functioning differently than expected
1. Do not mount any objects on the steering wheel.
Comfort drive Travel Assist
Introduction
Thanks to the comfort drive Travel
Assist, within the system limitations, the
vehicle can maintain a distance, which
has been preselected by the driver, to
the vehicle in front and hold the
preferred position within the lane
(adaptive lane guidance).
Does this vehicle have Travel Assist?
The vehicle has Travel Assist, if the
button on the multi-function steering wheel is available.
Speed range
Travel Assist operates in a speed range between around 30 km/h (approximately 20 mph) and around 210 km/h (approximately 130 mph). This range is expanded
to, from 0 km/h (0 mph) to around 250 km/h (approximately 155 mph), for the adaptive lane guidance. This speed range may vary depending on the country.
Travel Assist system limitations
Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).
Note the system limitations and information regarding ACC and Lane Assist. Always pay attention and intervene yourself if necessary!
Driving with Travel Assist
Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also bring the vehicle to a halt behind a
stopping vehicle and drive on again.
You can override the Travel Assist regulation function at any time.
Displays
Fig. 143 In the instrument cluster display: Display during active control.
Adaptive lane guidance is active.
Set distance, no vehicle recognized in front.
Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment:
Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.
Travel Assist active, Adaptive Cruise Control active and adaptive lane
guidance passive.
Driver intervention request
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