Volkswagen Tiguan (2023 year). Manual in english - page 6

 

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Volkswagen Tiguan (2023 year). Manual in english - page 6

 

 

If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds with a message in the instrument
cluster display and with audible warnings.
If you do not respond, the system warns you with a brief braking maneuver.
Travel Assist is then deactivated.
Alternatively, Emergency Assist is activated, depending on the vehicle equipment.
WARNING
Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist cannot detect all driving situations and
may not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Note the system limitations of ACC ACC system limitations and Lane Assist Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by Travel Assist is not
sufficient.
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.
Operating Travel Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 144 Left side of the multi-function steering wheel (variant 1).
2 3
Fig. 145 Left side of the multi-function steering wheel (variant 2).
Switching on and starting the regulation function
1. During forward travel with ACC switched on, press the
button on the multi-function steering wheel.
The vehicle switches from ACC to Travel Assist.
Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:
If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead (system status inactive).
At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status active).
If ACC is not regulating, Travel Assist is switched on, but stays deactivated.
1. Press the
button.
Travel Assist switches the driving situation accordingly to an active or inactive system status.
The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display. A notification is also displayed.
Canceling the regulation function
1. Press the
button briefly.
Or: Press the brake pedal.
The set distance remains saved.
Changing to ACC
1. Press the
button on the multi-function steering wheel.
The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.
Adjusting further settings
The further operation of Travel Assist corresponds to the operation of the ACC
Adjusting the ACC settings.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Travel Assist is not available or is not functioning as expected
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the information on ACC and Lane Assist.
Malfunction or fault. Stop the engine and restart.
The system limitations are not adhered to.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Take over the steering
The white warning light will come on and a message will be shown in the instrument cluster display.
You have let go of the steering wheel for a few seconds.
2
4
1. Take hold of the steering wheel and take over steering the vehicle.
Take over the steering immediately
The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will sound or the steering wheel will vibrate,
depending on the driving situation.
You have let go of the steering wheel for a long period of time or the system limits have been reached.
1. Immediately take hold of the steering wheel and take over steering the vehicle.
Comfort drive Travel Assist switches off automatically
Vehicles without Emergency Assist:
You have let go of the steering wheel for a long period of time.
Malfunction or fault. Stop the engine and restart.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The regulation function is canceled unexpectedly
You have operated the turn signal.
Semi-automatic vehicle control in a medical emergency (Emergency Assist)
Introduction
Emergency Assist can recognize driver
inactivity and can automatically keep
the vehicle in its lane and, if necessary,
slow it down to a stop. The system can
hereby actively help to avoid an
accident or reduce the consequences of
an accident.
Emergency Assist system limitations
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).
WARNING
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency Assist cannot detect all driving
situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious
injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations of ACC ACC system limitations and Lane Assist Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Driving with Emergency Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Switching on and off
When the ignition is switched on, Emergency Assist is active under the following conditions:
The Lane Assist system and Adaptive Cruise Control (ACC) are switched on.
A gear is engaged for driving forward.
The system must detect lane markers on the left and right side of the vehicle.
If Lane Assist is not available, Emergency Assist is not available either.
Driver intervention request
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving. In addition, a message is shown in
the instrument cluster display.
System intervention
If you do not respond, the system can brake the vehicle and keep it in its lane. In the instrument cluster display, one of the following indicator lights comes on:
System is regulating.
System is regulating.
You can stop the regulation function at any time by accelerating, braking or steering as appropriate for the traffic situation.
2 5
Whenever Emergency Assist is actively controlling the vehicle, the emergency flashers will switch on after a short delay to warn other road users.
If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop. The electronic parking brake then switches on automatically.
WARNING
Emergency Assist cannot detect all driving situations and may trigger in a way that is not desired. This could result in accidents and serious or fatal injuries.
If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.
Switch off the Lane Keeping System (Lane Assist).
Do not use the comfort drive Travel Assist.
Seek assistance from suitably qualified professionals and have the system checked. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Lane Change System (Side Assist)
Introduction
The Lane Change System (Side Assist)
helps the driver to discern the traffic
situation behind the vehicle.
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and difference in speed to other vehicles and
informs the driver through visual signals in the housing of the outside mirrors.
Only use Side Assist on secure roads.
Speed range
If Side Assist is switched on, it is active at speeds of approx. 15 km/h (approx. 9 mph) and above. Side Assist is deactivated at speeds below approx. 10 km/h
(approx. 6 mph).
WARNING
Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot detect all driving situations and all
objects in the surrounding environment, and may not provide warnings, may provide warnings with a delay, or may provide warnings in a way that is not desired.
If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle and changing lanes.
Observe the system limitations Side Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act accordingly.
Side Assist system limitations
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
Side Assist detects driving situations via the radar sensors in the rear area.
Note the limits of the radar sensors
Limits of the sensor system and always pay attention!
Functional limitations
In addition to the situations specified in the sensor system limitations, Side Assist may not correctly interpret the traffic situation in the following situations, among
others:
When driving in the center of two lanes.
When lanes have different widths.
When certain types of equipment are on the side of the road, such as high or offset guard rails.
Restricted visibility
Sunlight may reduce the visibility of the visual display in the outside mirror.
Calibration
The radar sensors calibrate once, on the first kilometer of a journey after the vehicle is delivered, and then again if the sensor technology has been repaired. The
range of the sensors may be limited during the calibration phase.
2 6
Driving with Side Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Switching on and off
You can view the switched on condition of Side Assist in the instrument cluster display and in the Infotainment system. You can also switch Side Assist on and off
there.
In the instrument cluster display:
1. Press the
button.
2. Switch Side Assist on or off.
Depending on the vehicle equipment, the
button is located either on the multi-function steering wheel or the turn signal and high beam lever.
In the Infotainment system, depending on the vehicle equipment:
1. Open the Assistance systems menu.
2. Switch Side Assist on or off in the corresponding submenu.
After it is switched on, the yellow indicator light
lights up once briefly in the outside mirror housing.
If there is a system malfunction, Side Assist may turn off automatically.
Deactivation due to trailer mode
If you use the trailer hitch installed at the factory and have made the required electrical connection, Side Assist will switch off automatically. Once a trailer is
connected to the vehicle electrical system and the driver starts to drive, a message will appear in the instrument cluster display stating that Side Assist is
deactivated. Once you have disconnected the electrical connection, Side Assist will be switched on again.
For trailer hitches that were not installed at the factory, you must switch Side Assist off and on again manually.
Displays in the outside mirror
Fig. 146 In the outside mirror housing: Side Assist displays.
Flashing: A vehicle has been detected in the blind spot and the turn signal in the direction of the detected vehicle has also been activated.
Lit: Your vehicle
is being overtaken, or you are overtaking another vehicle with a speed difference of up to approx. 15 km/h (approx. 9 mph).
There is no indicator if the passing speed is clearly faster.
The faster another vehicle approaches, the sooner the display in the outside mirror housing will turn on.
Lane change system “Side Assist Plus”
In vehicle with a Lane Keeping System (Lane Assist), a corrective steering intervention warns you when a possible critical situation is detected when changing lane
(information level, warning level), if Lane Assist is switched on. The steering intervention also occurs if you activate the turn signal for the respective side. If you
oversteer the steering intervention, an additional warning is provided by a steering wheel vibration. Steering wheel vibration must also be activated in the Assistanc
systems menu in the Infotainment system.
Brightness
The brightness of the visual display adapts it self automatically to the ambient brightness.
You can set the default brightness of the display in the Assistance systems menu of the Infotainment system. Side Assist is not active while adjusting the settings.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
2 7
Side Assist malfunctioning
Malfunction or fault. The yellow indicator light in the instrument cluster display lights up. In addition, the yellow central warning light
comes on.
1. Stop the engine and restart.
2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Malfunctioning sensor view, malfunction message, system switches off automatically
Clean the radar sensors and remove stickers or attachments from the radar sensors or the bumper
Exterior care and cleaning, Sensors and Cameras .
Check if there is any noticeable damage Sensors and Cameras .
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The system only becomes available again once you have switched the ignition off and back on and switched on Side Assist.
The system is functioning differently than expected
The radar sensors could be dirty. Clean the radar sensors Exterior care and cleaning.
The radar sensors could be covered by water.
The view of the radar sensors is limited due to weather conditions, such as snow, or due to dirt, soap residue or coatings. Clean the radar sensors
Exterio
care and cleaning.
The system limitations are not adhered to Side Assist system limitations.
The vehicle could be damaged in the radar sensor area, for example from parking barriers. Check if there is any noticeable damage
Sensors and Cameras
The view of the radar sensors is limited by attachments, bicycle rack systems or stickers. Clear the area around the field of view of the radar sensor
Senso
and Cameras.
Painting work was carried out on or structural modifications were made to the area around the radar sensors, to the rear of the vehicle or to the suspension
Repairs and technical modifications.
The side mirrors have been covered with after-market tinting films
Repairs and technical modifications.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
2 8
Parking and maneuvering
Parking the vehicle
Parking
WARNING
Parking the vehicle incorrectly can result in the vehicle rolling, even on slight downhill slopes. Accidents and serious or fatal injuries could result.
When parking the vehicle, always follow the steps in the specified order.
Before exiting the vehicle, make sure the electronic parking brake is activated and the red warning light
comes on in the Volkswagen Digital
Cockpit display once the ignition has been switched off.
Ignition switch: Never remove the remote vehicle key from the ignition switch when the vehicle is in motion. Otherwise, the steering lock could engage
suddenly. Then you would not be able to steer the vehicle.
1. Press and hold the brake pedal.
2. In vehicles with an automatic transmission, move the selector lever into the P position.
3. Set the electronic parking brake.
4. On uphill and downhill slopes, turn the steering wheel so that the vehicle will roll into a curb if it begins moving.
5. Stop the engine and switch the ignition off.
The red
indicator light in the instrument cluster display will turn on.
6. Release the brake.
7. To engage the steering lock, you may need to turn the steering wheel slightly.
8. Exit the vehicle
. Pay attention to other road users.
9. Take all vehicle keys with you and lock the vehicle.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may accidentally set the vehicle in motion or be subjected to very
high or low temperatures. There is a risk of accidents and serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
To avoid damage and dangerous situations, always park the vehicle in a suitable parking area
NOTICE
Any unevenness in the ground, as well as sand or mud, may prevent the vehicle from being parked safely. This can result in damage to the vehicle.
Always park the vehicle on solid and level ground.
NOTICE
Vehicle components that are low to the ground such as the bumpers, spoilers, and parts of the suspension may collide with objects protruding up from the
ground when they are driven over. The vehicle can be damaged.
Drive carefully over driveways, ramps, curbs and fixed barriers, as well as when driving through dips.
Electronic parking brake
2 9
Fig. 147 In the center console: button for the electronic parking brake.
Switching on
1. When the vehicle is stationary, pull and hold the button for the electronic parking brake fig. 147
The yellow indicator light in the
button comes on.
If the electronic parking brake is switched on, the red indicator light comes on in the instrument cluster.
Switching off
1. Switch the ignition on.
2. Press the brake pedal and press the
button.
Or: when the engine is running, press the accelerator pedal lightly without pressing the brake pedal.
The indicator light in the
button and the red
warning light in the Volkswagen Digital Cockpit will turn off.
Automatic switch-on if you leave the vehicle incorrectly
In vehicles with an automatic transmission or DSG® automated transmission, if the system detects that the vehicle was exited incorrectly, it can switch on the
electronic parking brake automatically
WARNING
Parking the vehicle incorrectly can result in the vehicle rolling, even on slight downhill slopes. Accidents and serious or fatal injuries could result.
When parking the vehicle, always follow the steps in the specified order.
Before exiting the vehicle, make sure the electronic parking brake is activated and the red
warning light in the Volkswagen Digital Cockpit display
comes on after switching off the ignition.
Automatic switch-off when starting to drive
The parking brake releases automatically as you drive off if one of the following situations occurs when the driver's door is closed
:
Automatic transmission: A gear is engaged or changed.
Starting to drive on steep inclines or with increased vehicle weight
You can prevent the electronic parking brake from releasing automatically if you pull the
switch upward and hold it up while starting to drive.
If more engine power is required when starting to drive, the electronic parking brake will release only after the
switch is released.
This can make it easier to start driving when towing a heavy load.
Emergency braking function
Only use the emergency braking function in an emergency, if the vehicle cannot be stopped using the brake pedal
1. Pull and hold the
switch.
The vehicle will brake abruptly. A warning chime will also sound at the same time.
WARNING
The electronic parking brake is not designed for braking the vehicle. The braking distance will be significantly longer because only the rear wheels will be braked
under certain circumstances. This could result in accidents and serious or fatal injuries.
21
Always use the brake pedal to brake the vehicle and never the electronic parking brake unless it is an emergency.
WARNING
If the accelerator pedal is accidentally pressed when the electronic parking brake is activated, this may release the electronic parking brake. The vehicle will
start moving. Accidents and serious injuries could result.
Do not press the accelerator pedal when the engine is running and a gear is engaged if the vehicle is to be brought to a standstill.
Noises can be heard when you switch the electronic parking brake on of off. This may also occur during an automatic check.
Troubleshooting
The holding force is too low for the current situation
The red warning light
is blinking.
It is not possible to park the vehicle safely.
1. Park the vehicle in another location or on a flat surface.
/
Electronic parking brake malfunction
The yellow central warning light comes on. The
symbol with a message is additionally shown in the instrument cluster display.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
The electronic parking brake does not switch off
The requirements for switching off the electronic parking brake are not met
Electronic parking brake .
The 12 V vehicle battery is drained Preparing and Performing a Jump-start.
Information about the parking systems
Safety instructions
WARNING
Parking systems are not a replacement for the driver's attention and can only operate within the limitations of the system. The parking systems cannot detect all
driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious
injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Always keep an eye on the direction of travel and the vehicle surroundings when parking.
Pay particular attention to small children, animals and objects when parking.
Do not allow the parking system's display to distract you from the traffic around you.
Bear in mind that the parking system may not react if the vehicle approaches too quickly and will not issue a warning.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
NOTICE
When you maneuver in a parking space without a curb, the vehicle may be damaged by obstacles.
Keep a safe distance of approx. 50 cm (around 20 in) from walls and buildings.
Sensor and camera boundaries
Various sensors and cameras that detect the vehicle surroundings ultrasonically, by radar waves, and visually are located on and in the vehicle. The various parking
systems use different combinations of sensors. All sensors have technical and physical limits
:
In some situations, some objects may not be detected, e.g. trailer draw bars, narrow poles, fences, posts, and trees, extremely low or high obstacles, or trunk
lids that are opening or already open
The parking system coverage areas have “blind” spots in their range where they cannot detect people and objects.
Dirt, ice, or water on the sensors and cameras may be detected as obstacles or prevent the detection of objects in some cases. In addition to dirt and snow,
soap residue or other coatings can also impair the sensor range page , Exterior care and cleaning.
211
External noises and certain surfaces on objects and clothing can affect the sensor signals. In some situations, people and objects may not be detected or may
be detected incorrectly.
Certain objects, such as small posts or grating, cannot be shown or cannot be adequately shown due to the resolution of the screen and if there is insufficient
lighting.
The cameras only show two-dimensional images on the screen. Due to the lack of depth of field, it may be difficult or impossible to identify protruding objects o
recesses in the road.
Volkswagen recommends practicing with the parking systems in a location or parking space with no traffic in order to become acquainted with the functions.
Requirements
The use of parking systems, e.g. with camera assistance, may not be allowed in some countries and regions according to legal provisions.
General information
So that the sensors and cameras can detect the area surrounding the vehicle as well as possible and display this image on the Infotainment system screen, the
following requirements must be met.
The doors and trunk lid are closed.
The outside mirrors must not be folded in.
The sensors or cameras are not covered by attachments or decorative license plate holder frames. The decorative license plate holder must not protrude at
the sides or bottom.
The vehicle must be on level ground.
The vehicle must not be loaded primarily in the rear or on one side.
Engine is running.
Braking assistance systems such as ESC or ASR are switched on.
If you use any other functions in the Infotainment system while you are parking, the parking function and its warning chimes will be deactivated.
Finding a suitable parking space
The length and width of the parking space must be larger than the vehicle measurements and provide enough space to maneuver.
The distance when driving past the parking space is approx. 1 m (approx. 3 feet).
Vehicles with Park Assist: The speed when passing the parking space is, for parking spaces parallel to the road, maximum approx. 40 km/h (approx.
25 mph), and for parking spaces across the road maximum approx. 20 km/h (approx. 12 mph).
Automatic braking intervention
A parking system's automatic braking
support helps to avoid collisions, if an
obstacle is detected.
Parking systems with braking support
Depending on the vehicle equipment, the vehicle has parking systems with a maneuvering and/or emergency braking function
The automatic braking support of Park Distance Control is only possible in the rear area.
WARNING
Automatic braking support is not a replacement for the driver's attention and works only within the system limitations. In some driving situations, the automatic
braking support may be limited or may intervene in a way that is not desired or may not engage at all. If you are careless, there is a risk of accidents, serious
injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
In a hazardous situation, apply the brakes using the brake pedal before encountering an obstacle.
React quickly to parking system warnings, e.g. Park Distance Control.
Requirements
When maneuvering, the vehicle is not driving faster than approx. 10 km/h (approx. 6 mph).
A parking system has been switched on.
What happens during an automatic braking intervention?
If there is an obstacle, the vehicle brakes to a stop and is kept stationary for around two seconds.
1. After braking, press the brake pedal to keep the vehicle stationary.
212
2. Check your surroundings.
Park Assist: If the speed is too high, the vehicle will brake to a stop. The parking process can then be resumed.
Depending on the vehicle equipment, there may be a message on the instrument cluster display.
Switching on and off
Automatic braking is activated or deactivated when a parking system is switched on or off by the driver.
1. Or: tap the
function key in the parking system's screen display.
Maneuver braking for Park Distance Control
1. To avoid a collision with an obstacle in front of the vehicle, apply the brakes using the brake pedal because no automatic braking support will take place.
General information
Switch the parking system off temporarily if automatic braking support happens too frequently or when undesired and maneuver the vehicle carefully, for
example when driving off-road or parking in your garage.
If the maneuver braking function for Park Distance Control intervenes to stop the vehicle, the function will be inactive for a distance of approx. 5 m (approx.
16 ft) when driving in the same direction. It will become active again if the gear or selector lever position changes.
The parking process is canceled following Park Assist emergency braking due to an obstacle.
Following a Rear Traffic Alert emergency braking intervention, it will take approx. 10 seconds before automatic braking support can occur again.
Troubleshooting
The parking system is functioning differently than expected
The system conditions are not met Requirements.
The sensors or camera may be dirty or covered with ice
Exterior care and cleaning.
The camera lens is dirty and the camera image is not clear Exterior care and cleaning.
Sources of noise, such as a jackhammer or driving over cobblestones, can interfere with the ultrasonic signal.
The vehicle is damaged in the area of the sensors or camera, for example from parking barriers, or the paint may have been changed or other structural
modifications may have been made near the sensors or camera, for example to the vehicle front end or to the suspension.
The areas detected by the sensors or camera may be blocked by accessories such as bicycle racks.
Fault displays
1. Note any messages on the instrument cluster display and in the Infotainment system.
NOTICE
If you use the parking system despite a malfunction, the vehicle may be damaged.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility in the event of a parking system malfunction. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
No sensor or camera view or the parking system has been switched off
If a sensor malfunctions, the sensor area is deactivated. The sensor area affected can be displayed in the Infotainment system by the
symbol. The parking syste
may be completely switched off.
If Park Distance Control is malfunctioning, a continuous tone will sound for several seconds when you switch it on. Where applicable, a message will appear in the
instrument cluster display.
1. Check if one of the causes listed is responsible.
2. Once the source of the issue has been resolved, switch the system on again.
3. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Park Assist is canceled automatically
Park Assist will end the parking process if one of the following situations occurs:
The
function key is pressed.
The driver takes over steering.
The driver’s door is opened.
The time limit or number of movements for the parking process is exceeded.
ASR is switched off or it engages.
213
There is a system malfunction.
1. Restart the parking process.
Park Assist is active and supports steering movements when the vehicle is stationary
If Park Assist attempts to turn the steering while the vehicle is stationary, the white
symbol appears in the instrument cluster display.
1. Press the brake pedal.
After a wheel change, Park Assist parks inaccurately
If, after a wheel change, Park Assist parks inaccurately, e.g. with an increased or reduced distance from the curb, the system may have to reacquire the wheel
sizes.
1. Drive the vehicle over a longer distance, including around bends.
The Park Assist system automatically learns the new wheel sizes.
Park Distance Control (PDC)
Introduction
Park Distance Control assists the driver
when parking and warns if there are
obstacles.
Fig. 148 Infotainment system: Display of Park Distance Control (general example).
Obstacle detection.
Steering lock.
System function
Using ultrasound sensors, the Park Distance Control detects the distance of the vehicle from an obstacle.
The Park Distance Control warns you of a collision via colored segments on the screen of the Infotainment system and via warning chimes fig. 148,
If the driver does not respond to an approaching obstacle, automatic braking support may intervene (depending on the vehicle equipment)
WARNING
The Park Distance Control is not a replacement for the driver's attention and works only within the system limitations. Park Distance Control might not be able to
detect some obstacles and may not react, may react late, or may react in a way that is undesired. If you do not take care, there is a risk of accidents and serious
injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
React quickly to the Park Distance Control visual warnings and chimes.
Apply the brakes using the brake pedal before encountering an obstacle.
NOTICE
The system will only provide visual and audible warnings for obstacles within the vehicle's path. The collision area has been reached, at the latest, when the
penultimate segment is displayed in the Park Distance Control screen or a continuous warning tone sounds. There is a risk of damage to the vehicle.
Always brake the vehicle in good time before encountering an obstacle.
214
NOTICE
Depending on the vehicle equipment, distances to obstacles in the side areas are also displayed. Any obstacles that enter these areas from the outside are not
displayed. The vehicle may be damaged in this instance.
In order to fully scan and display the side areas, move the vehicle a few meters forwards or backwards.
Screen display
Red section of the image: Nearby obstacle. The vehicle is at risk. Apply the brakes.
Yellow section of the image: Obstacle in the path of the vehicle.
The vehicle is at risk. Steer around the obstacle.
White or gray section of the image: Obstacle outside of the vehicle's path.
Switch maneuver braking
on and off (depending on the vehicle equipment).
Mute the warning chimes. There is a system malfunction in the area that is detected (depending on vehicle
equipment). The colors may vary.
Park Distance Control settings
Depending on the vehicle equipment, settings for the Park Distance Control can be adjusted in the vehicle settings in the Infotainment system
Vehicle settings
menu.
Driving with a trailer
If a trailer electrical system is connected, the rear sensors of the Park Distance Control are not switched on:
You are not warned about obstacles.
The maneuver braking is also deactivated automatically.
Switching Park Distance Control (PDC) on and off
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
Fig. 149 In the center console: Park Distance Control button.
Switching on
1. Select the reverse gear.
Or: Press the
button fig. 149.
Or: Press the
button.
Or: The vehicle will roll backward.
Switching off
1. Press the
button fig. 149.
Or: Press the
button.
Or: engage the P selector lever position.
Or: the vehicle is driving forward at more than approx. 10 km/h (approx. 6 mph) up to approx. 15 km/h (approx. 9 mph).
Automatic activation when driving forward
If the vehicle slowly approaches an obstacle, Park Distance Control is automatically activated.
1. Switch the function on or off in the Infotainment system vehicle settings
Vehicle settings menu.
If the driver switches off Park Distance Control, no further automatic activation occurs.
Automatic activation is available again under following conditions:
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The vehicle has been accelerated to more than approx. 15 km/h (approx. 9 mph) and then the speed has fallen below this again.
Or: the ignition has been switched off and on again.
Or: parking lock P has been changed to a gear.
If an obstacle is detected in front of the vehicle, the display in the Infotainment system is activated. If the vehicle approaches further, warning chimes also
sound.
Rear View Camera (Rear View)
Introduction
The Rear View Camera system in the
rear of the vehicle makes it easier for
the driver to see behind the vehicle and
assists when parking.
System function
The Rear View Camera system shows the area behind the vehicle on the Infotainment system screen. Depending on the mode and vehicle equipment, orientation
lines may assist in the view toward the rear
WARNING
The Rear View Camera system is not a replacement for the driver's attention and works only within the system limitations. Using the camera image to estimate
the distance to people or obstacles may not be precise. If you do not take care, there is a risk of accidents and serious injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Bear in mind that camera lenses can enlarge and distort the field of vision.
The orientation lines superimposed on the camera image are shown by the system regardless of the vehicle's surroundings. There is no automatic obstacle
detection by the camera while it is active. The driver must evaluate whether the vehicle will fit in the parking space.
If a trailer is connected to the factory-installed trailer hitch, all orientation lines for the rear area are hidden in the camera image.
If a camera is installed in the trunk lid, the orientation lines are also hidden if the trunk lid is open.
Switching the Rear View Camera system on and off
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
Switching on
Rear View Camera system without parking mode selection:
1. Select the reverse gear.
Rear View Camera system with parking mode selection:
1. Select the reverse gear.
Or: Press the
button.
Switching off
Rear View Camera system without parking mode selection:
1. Disengage reverse gear.
Rear View Camera system with parking mode selection:
1. The vehicle drives at more than approx. 10 km/h (approx. 6 mph).
Or: Press the
button.
In vehicles without Park Distance Control, the Rear View Camera system is deactivated when the vehicle exceeds a certain speed.
Parking (Rear View Camera system without parking mode selection)
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
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Fig. 150 Infotainment system: Parking with the Rear View Camera system.
Searching for a parking space.
Steering toward the selected parking space.
Aligning the vehicle within the parking space.
Road surface.
Selected parking space.
Side boundaries of the selected parking space.
Rear boundary of the parking space.
Screen display
Red line: Boundary or safety distance from the vehicle.
Green side line: Extension of the vehicle.
Adjust the brightness, contrast, and color.
USA and Canada: If the camera image on a parking system has been switched on by engaging the reverse gear, no function keys are displayed for safety reasons.
These function keys can be displayed again by tapping the function key
1. Position your vehicle in front of the parking space fig. 150
2. Select the reverse gear.
3. Slowly reverse while steering so that the green side lines line up with the selected parking space. The green lines must line up with the side boundaries of your
parking space fig. 150
4. Stop when the red horizontal line reaches the rear boundary fig. 150
Parking (Rear View Camera system with parking mode selection)
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
Screen display
Perpendicular parking: Guide lines help when parking in reverse perpendicular to the road.
Parallel parking: Guide lines and boxes help when parking
in reverse parallel to the road.
Turn the steering wheel (parallel parking mode).
Stop the vehicle (parallel parking mode).
Cross traffic: Depiction of the
area behind the vehicle and the areas to the side of the vehicle at a wide angle.
Trailer or terrain assistance: Depiction of the area immediately behind the
vehicle with a high zoom factor and guide lines.
Red line: Boundary or safety distance from the vehicle.
Red frame: Outline of the vehicle (parallel parking).
Yellow lines: the vehicle's path based on the steering angle.
Yellow assisting box: front or rear edge of the parking space (parallel parking)
Green horizontal lines: Boundaries.
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Green line on the side: turning point when parking (parallel parking).
Green frame: outline of the vehicle (parallel parking).
Adjust the brightness, contrast, and color.
USA and Canada: If the camera image on a parking system has been switched on by engaging the reverse gear, no function keys are displayed for safety reasons.
These function keys can be displayed again by tapping the function key
Parking mode: Parking perpendicular to the road
Fig. 151 Infotainment system: Parking perpendicular to the road.
Searching for a parking space.
Steering toward the selected parking space.
Aligning the vehicle within the parking space.
Road surface.
Parking space.
Side boundary of the parking space.
Rear boundary of the parking space.
1. Press the
button or function key before driving past the parking space.
2. To select the parking mode, tap the
function key in the Infotainment system.
3. Position your vehicle in front of the parking space fig. 151
4. Steer so that the yellow lines lead into the parking space. The green and yellow lines must align with the side boundary lines fig. 151
5. Stop when the red line reaches the rear boundary fig. 151
Parking mode: Parallel parking
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Fig. 152 Infotainment system: Parking parallel to the road.
Searching for a parking space.
Steering toward the selected parking space.
Aligning the vehicle within the parking space.
Road surface.
Obstacle or assisting box.
Side boundary of the parking space.
Obstacle or assisting box.
1. Press the
button or function key before driving past the parking space.
2. To select the parking mode, tap the
function key in the Infotainment system.
3. Turn on the turn signal for the corresponding side of the road.
4. Position the vehicle at a distance of approximately 1 m (3 ft) parallel to the parking row. The yellow assisting boxes must cover the obstacles fig. 152
o
. The area in between must be free of obstacles.
5. Select the reverse gear. A red frame represents the target position of your vehicle fig. 152
6. Turn the steering wheel until the red frame moves between the assisting boxes and becomes green fig. 152 . Hold the steering wheel in this position while
driving in reverse.
If the steering wheel angle needs to change, one of the yellow side lines will become red. The
steering wheel symbol indicates to the driver when the
steering wheel must be turned.
7. Drive slowly in reverse until the
stop symbol appears or the green line aligns with the side boundary of the parking space fig. 152 . An fig. 152
arro
indicates the remaining distance to be driven based on the number of displayed segments.
8. Stop the vehicle. Steer in the opposite direction until the steering angle is reached and a direction arrow is no longer displayed.
9. Keep driving in reverse until the
stop symbol appears or until the red line reaches the rear boundary.
Parking mode: Trailer support
On vehicles with a trailer hitch installed at the factory, trailer support can be used for assistance when attaching the trailer to a draw bar.
1. To select the parking mode, tap the
function key.
Colored guide lines help you with the maneuvering process.
Red lines: position of the trailer hitch.
Green lines: distance to the trailer hitch.
Orange line: predicted direction of the trailer hitch based on the steering
wheel angle.
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Area View
Introduction
Area View provides an overview of the
entire vehicle environment in real time.
This function helps you recognize
obstacles in good time in situations
where there might be blind spots.
System function
Area View has several cameras, e.g. Rear View Camera system, front camera, and cameras in the outside mirrors, to show the vehicle environment on the
Infotainment system screen
The functions and displays of Area View may vary depending on the vehicle equipment, e.g. if Park Distance Control is available and is also displayed.
WARNING
Area View is not a replacement for the driver's attention and works only within the system limitations. Using the camera image to estimate the distance to people
or obstacles may not be precise. If you do not take care, there is a risk of accidents and serious injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Bear in mind that camera lenses can enlarge and distort the field of vision.
Switching on and off
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
Fig. 153 In the center console: Button for switching the Area View on and off.
Switching on
1. Select the reverse gear.
Or: Press the
button fig. 153.
Switching off
1. Drive faster than approx. 10 km/h (approx. 6 mph).
Or: Press the
button fig. 153.
In vehicles without Park Distance Control, Area View is deactivated when the vehicle exceeds a certain speed.
Changing the camera perspective
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
22
Fig. 154 Infotainment system: Area View screen display.
Front camera.
Rear camera.
Switching between camera images
1. Tap the function keys on the image border to select a display fig. 154.
Sections of the screen
Two sections of the screen will be shown in the Infotainment system fig. 154:
Left screenThe vehicle is displayed from a bird’s-eye view. By tapping on one section, the display changes to the right section of the screen.
Right screen Depending on the section selected on the left screen, separate camera images will be displayed.
3D view of Area View
A 3D view may be available, depending on the vehicle equipment.
1. Swipe in the direction of the arrows on the screen to change the angle of the 3D view.
Screen display
Front perpendicular parking.
Rear perpendicular parking.
Front cross traffic.
Rear cross traffic. Off-road.
Display both areas next to the
vehicle at the same time. Display the driver’s side only.
Display the passenger's side only.
Switch to trailer or off-road support (depending on the
country).
3D views.
Switch to top view of the vehicle and surrounding area.
Top view of the vehicle and surrounding area (3D view) from directly
above.
Top view of the vehicle and surrounding area (3D view) from diagonally above.
Vehicle and surrounding area from the side (3D view).
Park Assist
Introduction
Park Assist displays a suitable parking
space and assists the driver when
parking and leaving the parking space.
System function
Park Assist is an extension of Park Distance Control.
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Park Assist steers the vehicle into a parking space while you operate the accelerator pedal, the gears and the brake
WARNING
Park Assist is not a replacement for the driver's attention and works only within the system limitations. Park Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Pay close attention to the parking process and the traffic.
In a hazardous situation, apply the brakes using the brake pedal.
Available functions
Display suitable parking spaces.
Select parking mode.
Driving into a suitable parallel parking space or parking bay.
Driving out of a suitable parallel parking space.
WARNING
If you use another function in the Infotainment system when maneuvering with the parking system, all active parking functions will switch off, including the
warning chimes. You will no longer be warned about a collision or receive intervention. Accidents and serious or fatal injuries could result.
Do not use any other functions in the Infotainment system while maneuvering.
NOTICE
Park Assist orients itself to parked vehicles, curbs, or other objects. If there are obstacles on the ground, low-down vehicle components such as tires and wheel
rims may be damaged.
Watch out for obstacles on the ground when parking.
Brake and stop the parking process if necessary.
NOTICE
Aftermarket accessories mounted on the vehicle, such as bicycle racks, can interfere with the Park Assist functionality and can cause damage.
Do not use Park Assist if there are attachments fitted on the vehicle.
Automatic braking support may occur during parking processes if the driver accelerates too much.
Driving with a trailer
Park Assist cannot be activated if a trailer is connected to the electrical system.
If the trailer hitch was not installed at the factory, Park Assist must be manually deactivated in trailer mode.
Searching for parking spaces
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
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Fig. 155 In the center console: Park Assist button (depending on the vehicle equipment).
Fig. 156 In the instrument cluster display: park modes for driving into parking spaces.
Parallel parking in reverse.
Cross parking in reverse.
Cross parking driving forward.
Searching for parking spaces
1. Press the
button fig. 155.
The yellow indicator light turns on and the parking function is active.
2. While paying attention to traffic around your vehicle, drive slowly past a row of parked vehicles.
Park Assist automatically looks for a suitable parking space.
Or: press the turn signal to look for a parking space on the opposite side of the road.
If a parking space is found, a parking mode will be displayed fig. 156.
3. If, for example, you would like to drive forward to park in a space at an angle to the road, press the
button and select parking mode fig. 156
Or: to select multiple parking spaces displayed in a row, press the
button multiple times.
Park Assist can be activated subsequently. If you drive past a suitable parking space, this will be indicated.
Driving into parking spaces
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
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Fig. 157 In the instrument cluster display: parking perpendicular to the road.
Searching for a parking space.
Driving into a parking space.
Maneuvering into a parking space.
Prompt to drive forward.
Your vehicle.
Parking vehicle or obstacle.
Detected parking space.
Request to drive backwards.
Request to brake.
Progress bar (relative distance remaining).
1. Stop the vehicle in front of or behind the parking space.
2. Pay attention to the prompt for parking in the instrument cluster display fig. 157
3. Engage reverse gear if a backwards arrow appears in the instrument cluster display.
4. Release the steering wheel.
5. Release the brake.
6. Pay attention to the messages and indicators in the instrument cluster display.
7. Accelerate carefully.
8. Apply the brakes if a warning chime sounds, the
indicator lights up, or a message appears on the instrument cluster display.
9. At the end of a parking maneuver, always wait until Park Assist has completed all rotational movements of the steering wheel in order to achieve an optimum
parking result
10. Carry out several parking maneuvers if necessary.
When the process of driving into a parking space is finished, a text message appears in the instrument cluster display.
11. Park the vehicle Parking.
WARNING
During maneuvering, the steering wheel turns quickly. Interfering with the steering wheel can result in serious injury.
Do not take over the steering until the system prompts you to do so.
Take over the steering in dangerous situations.
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Exiting a parking space
Please read the introductory information and heed the Warnings and Notice
and Safety instructions.
Fig. 158 In the instrument cluster display: reversing out of a parking space parallel to the road.
Vehicle parking.
Your vehicle.
Progress bar (relative distance remaining).
Direction of travel when driving out of a parking space.
1. Press the
button.
2. Activate the turn signal for the side of the road where the vehicle should drive out of the parking space.
3. Select the reverse gear.
4. Let go of the steering wheel when the message Steering intervention active! Check surrounding area. is displayed.
5. Accelerate carefully.
6. Apply the brakes if a chime sounds, the
indicator turns on, or once the prompt to drive forward appears in the instrument cluster display.
7. Perform the procedure for exiting the parking space until a message appears in the instrument cluster display and possibly a tone signaling the end of the
parking space exit procedure.
8. Press the brake pedal until the steering movements from Park Assist have stopped or the
indicator in the instrument cluster display turns off.
9. Take over steering with the steering wheel at the angle already set.
10. Drive the vehicle out of the parking space
WARNING
When you maneuver out of a parking space, there is a danger of pulling into moving traffic. Accidents and serious or fatal injuries may occur.
Only drive the vehicle out of the parking space when the traffic situation allows it.
Rear Traffic Alert
Rear Traffic Alert monitors the cross
traffic when reversing out of a space or
maneuvering.
WARNING
Rear Traffic Alert is not a replacement for the driver's attention and works only within the system limitations. All approaching objects, e.g. pedestrians or objects
approaching quickly, may not be detected. If you do not take care, there is a risk of accidents and serious injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Pay attention to the traffic situation and the vehicle environment when leaving a parking space.
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React quickly to the visual warnings and warning chimes of the Rear Traffic Alert system.
Switching on and off
1. Press the
button.
Or: Depending on the vehicle equipment, press the button for driver assistance systems.
Or: Depending on the vehicle equipment, open the vehicle settings in the Infotainment system Vehicle settings menu.
2. Switch Rear Traffic Alert on or off.
System function
Fig. 159 Rear Traffic Alert, general example: monitored area around the vehicle that is exiting a parking space.
Fig. 160 Infotainment system: Rear Traffic Alert display (general example).
The Rear Traffic Alert functions with radar sensors in the rear bumper.
The system detects approaching or moving objects in the surrounding area to the rear and to the side and warns the driver if there is an obstacle fig. 159,
If there is an obstacle, a warning signal will sound. Depending on the vehicle equipment, a color indication of the obstacle zone appears in the Infotainment
system fig. 160 and/or a warning or indicator light appears in the instrument cluster along with a message.
Obstacle detected.
1. Beware of traffic behind the vehicle.
Automatic braking intervention by Rear Traffic Alert.
1. Press the brake pedal to bring the vehicle to a standstill.
If the driver does not respond, automatic braking support may kick in.
If Park Distance Control is deactivated, the driver cannot be sent any feedback. Rear Traffic Alert is also temporarily deactivated.
Driving with a trailer
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Rear Traffic Alert cannot be activated if a trailer is connected to the electrical system.
If the trailer hitch was not installed at the factory, Rear Traffic Alert must be manually deactivated when towing a trailer.
Braking assistance systems
Information about braking assistance systems
Braking assistance systems can assist the driver in critical driving and braking situations. The driver is always responsible for safe driving
If a braking assistance system is regulating, continue braking with the necessary force.
If necessary, steer the vehicle.
WARNING
Braking assistance systems cannot replace the driver's attention and can only operate within the limitations of the system. Fast driving on icy, slippery, or wet
roads, as well as following the vehicle ahead too closely, may impair the vehicle stability and cause you to lose control of the vehicle. If you are careless, there is
a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions. Do not take any risks.
Always keep the footwell beneath the pedals clear so that the brake pedal is unobstructed and can move freely.
Always use suitable tires, as driving stability depends on the tires' ability to grip the road.
ESC, ABS and ASR only function correctly when all four wheels have the intended tires
If the ABS malfunctions, the ESC, ASR and EDS also fail.
When the ignition is switched on, the condition of the braking functions is automatically checked. The indicator lights will come on briefly and then turn off. If an
indicator light remains on permanently, there is a malfunction. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
The effectiveness of ESC can be reduced considerably if other components and systems that affect driving dynamics are not maintained correctly or are
malfunctioning. This applies in particular to changes made to the suspension and any non-approved wheel and tire combinations. Accidents and serious or fatal
injuries could result.
Ensure that conversion and modifications to the vehicle are only performed by an authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Always use suitable tires, as driving stability depends on the tires' ability to grip the road.
Electronic Stability Control (ESC)
ESC is regulating the vehicle to reduce the risk of skidding and improve driving stability . The indicator light flashes yellow.
Anti-Slip Regulation (ASR)
ASR is regulating the vehicle to reduce the risk of the wheels spinning. The indicator light flashes yellow.
ASR reduces drive power at wheels that are spinning and adapts the drive power to the road conditions. ASR makes it easier to start, accelerate, and drive up hills
Anti-Lock Brake System (ABS)
ABS prevents the wheels from locking during braking so that the vehicle can be steered
Brake Assist System (BAS)
BAS can help to reduce the vehicle braking distance. BAS increases braking power when the driver presses the brake pedal quickly in emergency situations
Electronic Differential Lock (EDL and XDL)
EDS automatically applies the brakes to a wheel that starts spinning and transfers the drive power to the other driving wheels.
XDS is an extension of the electronic differential lock, and improves traction with braking support to help keep the vehicle in its lane.
Multi Collision Brake
The Automatic Post-Collision Braking System automatically brakes the vehicle if the airbag control module has detected a collision in an accident situation.
Requirements for automatic braking:
The driver does not press the accelerator pedal.
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Brake booster
The braking support only functions when the engine is running and it enhances the pressure applied to the brake pedal by the driver.
If the braking support is not working or the vehicle is being towed, you will need to press the brake pedal harder because the lack of braking assistance will increase
the braking distance
WARNING
Driving without the brake booster or when the brake booster's system function is limited can increase the braking distance significantly. This may lead to
accidents resulting in serious or fatal injuries.
Never stop the engine or switch the ignition off while the vehicle is moving.
Press the brake pedal harder if the brake booster does not work or the vehicle is being towed.
Always keep the footwell beneath the pedals clear so that the brake pedal is unobstructed and can move freely.
Switching the braking support system on and off
Driving situations
In order to avoid risks, the brake systems should not be switched off under normal conditions
WARNING
When ESC is switched off, the risk of the vehicle swerving is significantly higher. The vehicle can be difficult for inexperienced drivers to handle at high speeds.
Accidents and serious or fatal injuries could result.
Only switch off ESC if you are driving on a closed track and are experienced in sporty driving.
Only switch on ESC Sport if you are driving on a closed track and are experienced in sporty driving.
Do not take any risks.
Switching on and off
1. Open the vehicle settings of the Infotainment system Vehicle settings menu.
2. Open the settings for parking systems.
3. Select the function.
If the setting is no longer being used, you should completely switch off the braking assistance system again
ASR
It can be helpful to switch off ASR when the vehicle is driven on loose ground or when “rocking” the vehicle out of place because it is stuck
ASR manually switched off. The yellow indicator light turns on.
ESC Sport
The function assists with sporty driving. The ESC intervenes later to stabilize the vehicle, e.g. during fast cornering
ESC Sport is switched on. The yellow indicator light turns on.
ESC Off
The function assists experienced drivers with sporty driving. The ESC is switched off and stabilizing interventions are not performed. Always read the safety
instructions
ESC manually switched off. The yellow indicator light turns on.
Troubleshooting
ABS failure or malfunction
The yellow indicator light turns on.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility
The vehicle can be braked without ABS.
ESC malfunction
The yellow indicator light turns on. ESC has been switched off.
There is a fault or malfunction.
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1. Switch the ignition off and on.
2. Drive a short distance at a speed of approximately 15 km/h (approx. 9 mph) to 20 km/h (approx. 12 mph).
3. If the
indicator light stays on, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Noises in the braking assistance systems
When the braking assistance systems are actively regulating, the brake pedal may move or noises may occur.
1. Continue braking with the necessary force and, if necessary, steer the vehicle.
WARNING
If the
brake warning light comes on together with the
indicator light, the regulating function of the ABS could be malfunctioning. This can cause the
rear wheels to lock when braking. This could cause you to lose control of the vehicle and lead to accidents with serious or fatal injuries.
Drive at low speed to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake system checked.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Avoid sudden braking or driving maneuvers.
WARNING
If the
indicator light does not turn off, or comes on during the journey, the ABS is not working correctly. The vehicle can only be stopped with the normal
brakes. If the ABS is restricted, this may lead to accidents causing damage to the vehicle and serious or fatal injuries.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
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Practical equipment
Storage compartments
Introduction
WARNING
Loose objects can be thrown around the inside of the vehicleduring sudden driving or braking maneuvers. This can cause a loss of vehicle control, and can
cause accidents and serious or fatal injuries.
Store objects in only closed storage compartments.
Always keep the storage compartments closed while driving.
Only hang lightweight clothing, up to a maximum of 2.5 kg (approximately 5.5 lbs), from the coat hooks in the vehicle.
Never leave heavy, hard or sharp objects in clothing pockets.
WARNING
If the glove compartment is open while you are driving, objects may be flung into the vehicle interior. This can cause a loss of vehicle control, and can cause
accidents and serious or fatal injuries.
Always keep the glove compartment closed while driving.
WARNING
Lighters in the vehicle can become damaged or ignite unintentionally, for example due to high surface temperatures. This can cause severe burns and vehicle
damage.
Before closing compartments or storage areas, always make sure that there are no cigarette lighters near the sections that will be closing.
Never place lighters in compartments, in storage areas, or on other surfaces in the vehicle.
WARNING
Incorrect usage of the cup holders can cause injuries. Hot beverages in the cup holders could spill and cause burns while driving, during sudden braking
maneuvers, or in collisions.
Do not place hot beverages in the cup holders.
Take care that only suitably sized drinks are stored in the cup holder. Drinks must always be steady and secure in the cup holder.
WARNING
Closed beverage bottles can explode from heat and burst from frost and cause severe injuries.
Never leave closed beverage bottles in an extremely hot or extremely cold vehicle.
NOTICE
Objects stored in the vehicle may be damaged by strong sunlight or the effects of heat or cold or cause damage to the vehicle.
Never leave any objects, groceries, or medications that are sensitive to temperature in the vehicle interior.
Bear in mind that objects made from transparent materials, e.g. transparent suction cups on door windows, can concentrate sunlight.
Drawers
Please read the introductory information and heed the Warnings and Notice
and Introduction.
23
Fig. 161 Under the front seats: Drawer.
Opening the drawer
1. Press the button on the drawer handle and pull the drawer in the direction of the arrow.
Closing the drawer
1. Slide the drawer in the opposite direction to the arrow under the front seat until it engages.
WARNING
An open drawer or objects falling out into the driver's footwell can hinder your operation of the pedals. This can cause accidents and serious or fatal injuries.
Always keep the drawers closed while driving.
NOTICE
If the drawer load is too heavy, it could open by itself and the objects inside could fall out. This may cause accidents and serious injuries.
Load the drawer with up to a maximum of 1.5 kg (approx. 3.3 lbs).
Sockets
Introduction
Electrical devices can be connected to the sockets in the vehicle.
The 12 V socket only works when the ignition is switched on.
WARNING
Using sockets and connected electrical devices incorrectly can cause fires and serious injuries or death.
If the electrical devices become too warm, turn off the devices immediately and disconnect them.
Be aware that sockets and devices connected to them may still be used, e.g. by children in the vehicle, when the ignition is switched off.
NOTICE
Electrical devices that are unsuitable, not permitted, or connected incorrectly may cause damage to the vehicle or electronics. Do not use any malfunctioning
devices.
Never connect electrical devices that provide power, such as solar panels or battery chargers, to the 12 V socket in order to charge the 12 V vehicle
battery.
Only use electrical devices that have been tested for compliance with the applicable directives for electromagnetic compatibility.
Do not use any malfunctioning devices.
To reduce the risk of damage from voltage fluctuations, turn electrical devices off before switching the ignition on or off and before starting the engine.
Refer to the operating instructions for the electrical devices.
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NOTICE
The vehicle electrical system can be damaged when the maximum load is exceeded.
Never connect electrical devices that draw more than the specified load of a 12 V socket.
The 12 V vehicle battery will drain if the ignition and electrical devices are switched on while the engine is switched off.
Unshielded devices can cause malfunctions in the radio, the Infotainment system and in the vehicle electronics, depending on the vehicle equipment.
Sockets in the vehicle
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Do not exceed the maximum power of the sockets. The power draw of the external devices is indicated on their identification labels.
12 V socket
Fig. 162 In the front storage compartment, in the rear center console, or in the luggage compartment on the left side: folding 12-volt socket (general example).
The total continuous output of all 12 V sockets in the vehicle is 120 watts
Introduction.
The maximum power of a 12 V socket in the vehicle with the engine running totals 180 watts.
NOTICE
Using 12 V sockets for too long at maximum power can cause the fuse to blow.
Never use 12 V sockets at their maximum power for longer than 10 minutes.
Only ever use a single 12 V socket at maximum power.
230 V socket, 115 V socket, 100 V socket
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Fig. 163 In the luggage compartment on the left-hand side: 230-volt socket, 115-volt socket, or 100-volt socket.
The maximum power is 150 watts (peak power: 300 watts).
The socket is activated automatically if you plug in a connector while the engine is running. If enough power is available, you may be able to use the socket, even if
you have switched off the engine.
Connecting an electrical device
1. To unlock the integrated child safety lock, swing up the cover if necessary and insert the connector all the way into the socket.
Electricity will not start to flow through the socket until the child safety lock is unlocked.
LED display on the socket fig. 163.
Green LED comes on: The child safety lock is unlocked. The socket is ready for operation.
Green LED is blinking: The ignition is switched off but there is still
enough power to continue supplying the socket for up to ten minutes. If you pull out the connector within this period, the socket will be switched off and you will
not be able to use it again without switching the ignition back on. Red LED is blinking: There is a malfunction, e.g. cut-off due to overcurrent or excessive
temperature.
Temperature cut-off
The inverter of the 230 V, 115 V or 100 V socket switches off automatically when a certain temperature is exceeded. The cut-off prevents overheating due to device
that are connected drawing excessive power and overheating due to high ambient temperatures. The 230-volt, 115-volt, or 100-volt socket cannot be used again
until a cool-down phase has been completed.
To be able to use the 230-volt, 115-volt, or 100-volt socket again after the cool-down phase, you should first unplug the connector of a connected device and then
plug it back in again. This prevents electronic devices from inadvertently being switched back on.
DANGER
Contact with high voltage in the electrical system, e.g. sockets, may cause electric shocks, serious burns, and fatal injuries.
High voltage in the electrical system can cause electric shocks, serious burns and death.
Do not spill any liquids on the socket.
Do not insert any adapters or extension cables into the 230 V, 100 V or 115 V socket with earthing contact.
Do not insert conductive items such as knitting needles into the contacts of the 230 V, 100 V or 115 V socket with earthing contact.
NOTICE
Damaged sockets may cause damage to the electronics and the vehicle.
Do not suspend excessively heavy devices or connectors (e.g. power supply units) directly from the socket.
Only connect devices to the socket if the voltage of these devices matches the socket voltage.
NOTICE
The built-in overcurrent cut-off prevents electronic devices with a high inrush current from being switched on.
In this case, disconnect the power supply unit from the electronic device, wait approximately 10 seconds and then reconnect it.
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On some devices, you may experience functional impairments on the 230-volt, 115-volt, or 100-volt socket due to the lower output (W).
Charging Options for Mobile Devices
Please read the introductory information and heed the Warnings and Notice
and Introduction.
You can charge mobile devices in the
vehicle either wirelessly or by using the
built-in USB-C connectors.
Charging with USB-C Connectors
The vehicle may contain the following USB -C ports:
Symbol for a USB port for data transmission and charging.
Symbol for a USB port for charging only.
Available Charging Power
Voltages up to 20 V are provided via the USB port, which enables up to 45 W charging power.
Depending on the vehicle equipment, the following charging profiles may be supported by the USB ports:
Legacy charging (2.5 W).
BC1.2 (7.5 W).
USB-C charging (15 W).
USB power delivery (up to 45 W).
The actual charging power of the connected device depends on the following aspects:
Supported charging profiles.
Device charge level.
Device temperature.
Charging cable used.
For double USB ports, the charging power can be split between both ports.
Wireless charging function
Fig. 164 General example: Storage compartment with a liner pad for wireless charging in the center console.
Shelf with a liner pad.
The wireless charging function depends on the vehicle equipment and is not available in all countries.
The wireless charging function uses electromagnetic induction to transfer energy wirelessly over short distances. To use this function, you need a suitable Qi-
certified cell phone. To find out whether a cell phone supports the Qi standard, see the cell phone operating instructions. New technologies might not be compatible
with the wireless charging function. The manufacturer of the cell phone can offer further information regarding compatibility.
The maximum charging power is 5 watts.
Depending on the vehicle, the rear shelf with liner mat fig. 164 for the wireless charging function is located in the center console or between the front seats in a
storage compartment.
In some vehicles, the liner mat bears a phone symbol, which indicates the center position for the wireless charging function fig. 164. The symbol on the liner mat
may look different in some vehicles.
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Only a single Qi-certified cell phone without a protective case and with maximum dimensions (width x length) of 80 mm x 140 mm (approx. 3 in x 6 in) should be
placed flat on the wireless charging function shelf at a time.
Qi-certified cell phones with larger dimensions cannot be charged wirelessly.
Wireless Cell Phone Charging
Requirements
You must have a suitable cell phone that does not exceed the maximum dimensions and supports the Qi standard.
1. Before charging, remove any foreign objects with metal components, such as coins, from the storage compartment and follow the cell phone operating
instructions.
2. Place your cell phone, without a protective case and with the display facing upward, completely flat at the center of the shelf.
The charging process starts automatically.
The Infotainment system informs you when the charging process is starting and, if applicable, if there are any foreign objects with metal components in the storage
compartment. Remove foreign objects immediately.
Your Cell Phone Is Not Recognized
If a cell phone is not placed on the shelf correctly or if it is too large, it may not be detected correctly or detected at all. The Infotainment system may notify you of a
foreign object in the storage compartment.
If a suitable cell phone is used and its position is corrected, the fault may be eliminated. Remove your cell phone and place it correctly in the storage compartment
for the wireless charging function.
Storage compartment cover
Depending on the vehicle equipment and in some countries, the storage compartment for the wireless charging function may have a cover for the cell phone displa
Only a cell phone with maximum dimensions (width x length) of approximately 80 mm x 140 mm (3 in x 6 in), in accordance with the specifications, may be placed
in the covered storage compartment.
The cover can prevent you from being distracted by the cell phone, e.g. by incoming notifications.
The cover must always be closed while driving and the display of the cell phone must be completely covered up.
WARNING
Notifications on the cell phone display may distract the driver. This can result in accidents and serious injury or death.
Only place a single suitable and, if applicable, Qi-certified cell phone without a protective case and with maximum dimensions (width x length) of
80 mm x 140 mm (approx. 3 in x 6 in), in accordance with the specifications, on the shelf in the storage compartment at a time.
Remove objects that prevent the cover from closing.
Always keep the cover closed while driving.
WARNING
Metal objects on the shelf can become very hot. This may cause burns or fires.
Do not place metal objects or objects with metal components on the wireless charging shelf.
NOTICE
If any ID cards, debit cards or credit cards with magnetic strips or chips are placed on the wireless charging shelf, the data saved on the magnetic strips or chips
could become unusable or damaged.
Do not place any ID cards, debit cards or credit cards with magnetic strips or chips on the wireless charging shelf.
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Data transmission
Cyber security
Cyber security describes measures that
reduce the risk of illegal access to
vehicle functions, data and control
modules caused by malware or an
Internet attack.
What are connectivity components?
Control modules for data transmission, interfaces, media and diagnostic connections are connectivity components, through which information and data can be
exchanged between the vehicle and external devices or the Internet.
Connectivity components are the key points for cyber security. Connectivity components are also equipped with security mechanisms that minimize the risk of
unauthorized access to vehicle systems.
The following connectivity components may not be available in all vehicles:
Diagnostic connection port
Control module with installed eSIM card.
Mobile phone interface
App-Connect.
Wi-Fi hotspot.
NFC radio technology.
Bluetooth® interface.
USB port.
SD card slot.
SIM card slot.
Security mechanisms
Software and security mechanisms available in the vehicle undergo continuous development. Similar to computers or operating systems on cell phones, software
and security mechanisms in the vehicle may also be updated at various times.
Generally, system updates improve the security, stability, and processing speeds of the vehicle systems in vehicles.
WARNING
In spite of the integrated security mechanisms, malware can cause malfunctions in control modules and the vehicle. Malfunctions may cause serious accidents
and fatal injuries.
If the vehicle works or reacts differently to normal, reduce your speed in a controlled manner.
Contact qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Malware can also access data and information that are stored in the control modules, in the Infotainment system, on connected data carriers, and in paired cell
phones.
Minimizing risks
You can actively help to reduce the risk of unauthorized access to vehicle systems and functions by following these guidelines:
Only use data carriers, Bluetooth devices and cell phones in the vehicle that do not contain any manipulated data or malware.
Install the system updates provided by Volkswagen immediately System update.
Only have the vehicle repaired and serviced by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
Computers, data carriers and cell phones that are connected to the Internet or are used in public or private networks can be infected by viruses through
manipulated data and by malware. This may cause a complete loss of data or damage to computers, data carriers or cell phones.
Protect computers, data carriers and cell phones with a suitable antivirus program and by taking generally recognized precautions.
Regularly update the antivirus program using the supplied system updates or upgrades provided by the vendor.
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System update
Introduction
The system update is a preventative
measure, for example, to protect from
malware and to optimize functionality.
A system update can be used to update the software of control modules in the vehicle.
Depending on the vehicle and country, this can be performed in two ways:
System update by a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility.
System update by Volkswagen via an Over-the-Air Update.
How do I recognize an upcoming system update?
When switched on, the Infotainment system displays an upcoming system update.
If multiple system updates are available for the vehicle at a given time, one system update must be successfully completed before the next system update can be
carried out.
WARNING
In very occasional circumstances, there is the possibility that a control module may no longer work properly after a system update. Malfunctions in a control
module and the vehicle can cause serious accidents and fatal injuries.
If the vehicle works or reacts differently to normal while driving, reduce your speed in a controlled manner.
Contact qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
WARNING
If the digital instrument cluster malfunctions after a system update, no instruments, warning lights, symbols or messages can be displayed. Driving with a
malfunctioning instrument cluster can lead to serious accidents and fatal injuries.
Do not use the vehicle. Contact Volkswagen Customer Care.
A measure (e.g. engine tuning) to increase performance or efficiency that has not been undertaken by Volkswagen may be undone when you update the
system.
Depending on the vehicle equipment, “release notes” that describe the changes to the vehicle status may be displayed once before or after a system update.
The release notes cannot be viewed again after this.
Prerequisites for a system update
Please read the introductory information and heed the Warnings and Notice
Introduction.
The following prerequisites must be met so that the system update download can take place and you can install the software.
The “system update” function is available in your country.
A primary user has been set up.
The vehicle is in an area with enough mobile reception.
The 12-volt vehicle battery is sufficiently charged.
Download and software installation
Please read the introductory information and heed the Warnings and Notice
Introduction.
Download costs
A system update is downloaded via the factory-installed control module with an eSIM card and is free of charge. Volkswagen pays the connection charges.
The download duration depends on the network quality, file size and type of system update.
The download can be interrupted at any time and then continued if required by switching on the ignition.
Prerequisites for download
The requirements for a system update have been met
Prerequisites for a system update .
The ignition and Infotainment system are switched on.
Information in the Infotainment system has been noted.
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The download has been confirmed in the Infotainment system.
Software installation
Select a time for the software installation of a system update at which neither you nor any other person needs to use the vehicle.
WARNING
Control units are deactivated and do not operate for the duration of any software installation. Driving with deactivated or non-functioning control units can lead
to accidents and fatal injuries.
Never operate your vehicle during a software installation.
Requirements
The requirements for a system update have been met
Prerequisites for a system update .
The vehicle is parked safely in accordance with legal requirements and local conditions
Parking.
The software installation in the Infotainment system is confirmed.
Functional limitations during software installation
During software installation, control units, functions and displays will not be available. Do not use the vehicle during this process and do not operate the Infotainmen
system.
Infotainment system central computer: During software installation, the central computer, display and control unit and other control modules will not be
available.
Control unit for the digital instrument cluster: During software installation, it may be the case that there are no or limited displays in the instrument cluster.
Control module with integrated eSIM: for the duration of the software installation process, the “Emergency Call Service” will not be available.
Switching on the ignition during the software installation can cause the following error message: Error: Emergency call function. Please service vehicle. This is
normal in this case. Please wait a few minutes until the message disappears.
Following the software installation
After the software installation and before starting the engine, read the message regarding completion of the installation in the Infotainment system or instrument
cluster. The vehicle takes up to a minute to display the system update status.
The engine can be started following the successful software installation.
If the software installation is unsuccessful: Troubleshooting.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Software installation is unsuccessful
If the software installation was not successful, a corresponding error message appears in the Infotainment system or instrument cluster. Take note of
corresponding messages and warning notifications.
If there was a critical installation error, control modules may no longer function or not function correctly. Functions and displays will not be available until the
error is rectified. Do not use the vehicle. If this is the case, contact Volkswagen Customer Care.
Should I allow the system update?
For your own benefit, you should run the system update as soon as possible. If the system update is ignored multiple times by the driver, you must see a suitably
qualified professional for advice. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Can I interrupt the software installation?
No, this is not possible.
What happens if the software installation is interrupted?
If a software installation is interrupted, e.g. due to damage to the vehicle's electrical system, control modules cannot be updated and may be damaged by the
incomplete software installation.
Wired and wireless connections
Introduction
Some external devices can be connected to the Infotainment system using the wired and wireless connections in the vehicle, if available.
The type and number of wired and wireless connections depends on the vehicle equipment and the country. The connections may differ within a model line or in a
model with optional equipment.
In wired connections, only use the original connecting cable that belongs to the device or the connecting cable that was placed in the vehicle at the factory, if
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available.
If the plug on the connector cable cannot be inserted, check the position and the connections.
NOTICE
Using unsuitable or damaged connector cables or inserting the plug on the connector cables in the wrong position or too forcefully may cause malfunctions and
damage to devices.
Only use suitable and undamaged connector cables.
Hold the plug on the connector cable in the correct position and insert it into the intended socket while pressing lightly. Pressing strongly can damage the
device connection and the plug on the connector cable.
The connector cable must not be pinched or bent sharply.
If a connected device is not recognized, disconnect all connected devices and then reconnect the device. Check the function of the connector cable used, if
necessary.
If malfunctions occur in a connected device, restart the device. This sometimes fixes the error.
USB port
Please read the introductory information and heed the Warnings and Notice
Introduction.
Using the USB port, you can transfer
data and charge devices or only charge
devices.
USB-C port
Fig. 165 USB-C connection in the vehicle (general example).
The vehicle may contain the following USB-C ports:
Symbol for a USB port for data transmission and charging.
Symbol for a USB port for charging only.
You can find information about charging options and charging power here Charging Options for Mobile Devices .
Possible USB port installation locations
The number and installation locations of USB ports depend on the vehicle and vehicle equipment and are not available in all countries.
In the center console.
At the base of the interior rearview mirror.
In the storage compartment in the center console.
In the compartment underneath the center armrest.
USB ports at the rear seats only come with a charging function.
Available Data Transfer Functions
The following USB data transfer functions are available depending on the vehicle equipment.
App-Connect App-Connect.
Media playback Media mode.
Update, e.g. of the navigation data Navigation data.
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Instructions and restrictions
Only use suitable USB connection cables. The USB connection cable must match the USB port installed in the vehicle.
Dirty, overheated or damaged data carriers are not to be used. Read and heed the information provided by the manufacturer.
Difference in quality between data carriers from different manufacturers can cause problems with media playback.
Using USB extension cables, USB adapters or USB hubs may result in malfunctions or failure of the USB functions.
Bluetooth® interface
Please read the introductory information and heed the Warnings and Notice
Introduction.
The Bluetooth interface is a wireless connection.
In Bluetooth audio mode, audio files that are on a Bluetooth audio source that is connected via Bluetooth, such as a cell phone, can be played through the vehicle
speakers.
Bluetooth audio mode is only possible in vehicles equipped with a factory-installed mobile phone interface that supports this function.
Bluetooth profiles
The Infotainment system is equipped with a Bluetooth interface at the factory.
A maximum of three Bluetooth devices can be connected at the same time.
The following Bluetooth profiles may be available in the specified version or in another version:
HFP 1.7.
Telephony and handsfree mode.
A2DP 1.3.
Music playback.
AVRCP 1.6.
Display and operation for music playback.
Transfer of cover art.
PBAP 1.2.
Access to phone book and call lists.
MAP 1.4.
Access to SMS and e-mail.
SPP 1.2.
Serial data transfer via Bluetooth.
Requirements
The Bluetooth audio source supports the Bluetooth profile Advanced Audio Distribution Profile (A2DP).
The
Bluetooth audio (A2DP/AVRCP) function is activated in the Bluetooth settings menu.
Controlling playback
The extent that the Bluetooth audio source can be controlled by the Infotainment system depends on the type of Bluetooth audio source that is connected.
For media players that support the AVRCP Bluetooth profile, playback from the Bluetooth audio source can be started or stopped automatically when Bluetooth
audio mode or another audio source is selected. Depending on the Bluetooth audio source, it may also be possible to display and play the track on the Infotainmen
system.
Because of the large number of possible Bluetooth audio sources, it is not possible to guarantee that all functions described can be performed correctly.
On a connected Bluetooth audio source, all warning and operation tones, such as touch tones on a cell phone, should generally be switched off to avoid
interference and malfunctions.
Depending on the device, if an external media player is connected to the Infotainment system via Bluetooth and the USB port
at the same time, the
Bluetooth audio connection may be automatically disconnected.
Connecting an external audio source via Wi-Fi
Please read the introductory information and heed the Warnings and Notice
Introduction.
The Wi-Fi connection is a wireless connection.
In Wi-Fi audio mode, sources such as cell phones that are connected via Wi-Fi can be used for audio streaming.
The availability of the Wi-Fi function depends on the country and the Infotainment system being used.
Requirements
The connected audio source has a suitable app or supports media sharing using the UPnP standard.
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There must be a Wi-Fi connection to the audio source.
Starting Wi-Fi audio streaming
1. Lower the volume on the Infotainment system.
2. Tap MENU
to open the Media main menu.
3. Start the UPnP server application or a suitable app for audio playback on the Wi-Fi audio source.
4. Tap
and select
Wi-Fi .
5. Follow the instructions shown on the Infotainment system screen and on the Wi-Fi audio source screen.
The function key for selecting the audio source
in the Media main menu can vary if another audio source is connected with the Infotainment system, e.g. by
USB
, and is selected.
Controlling playback
The extent to which the Wi-Fi audio source can be controlled by the Infotainment system depends on the type of Wi-Fi audio source that is connected.
Wi-FI hotspot
Introduction
The "Wi-Fi hotspot" function is not available in all countries and vehicles.
Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.
Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client)
Setting up a Wi-Fi client.
A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.
The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe
legal regulations for the country where you are operating the vehicle.
There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible
volume of data. Information on this can be obtained from the mobile network provider.
Depending on your mobile data rate, additional costs, such as roaming fees, may result from downloading and using data plans online, especially in other
countries.
When crossing the border into countries with different permitted radio frequencies than your own country, use of the wireless function/the Wi-Fi must be
deactivated to comply with legal provisions. The wired functions are not affected by this restriction and can still be used.
Opening the Wi-Fi settings
1. Tap HOME
Wi-Fi.
2. Make corresponding entries or tap function keys.
Changes will be automatically applied when the menu is closed.
Setting options
Setting up the Infotainment system as a Wi-Fi hotspot.
Connecting to the Infotainment system via a quick connection.
Connecting with the Wi-Fi.
Establishing a data connection
Wi-Fi (9.2" version and 8" version)
Wi-Fi in accordance with IEEE 802.11 b/g/n.
2.4 GHz and 5 GHz data transfer.
Two Wi-Fi modes at once:
Tethering (2.4 GHz).
2.4 GHz access point.
Up to eight Wi-Fi devices can be connected at the same time.
Internet connection via Wi-Fi:
Tethering via cell phone.
Hotspot for clients in the vehicle.
Apple CarPlay™ via Wi-Fi.
Android Auto™ via Wi-Fi.
Simplified pairing process via WPS, NFC or QR code .
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Possible data connection types
SIM card in SIM card reader:
Suitable SIM card in the SIM card reader. Allow Internet connection must be activated in the Network settings menu. A stable
network connection is only possible with a compatible SIM card.
Bluetooth Profile rSAP:
The Infotainment system is connected to a suitable cell phone via the Bluetooth profile rSAP . Allow Internet connection must be
activated in the Network settings menu.
External Wi-Fi device:
Use the Wi-Fi hotspot on an external cell phone Setting up a Wi-Fi client.
eSIM (embedded SIM):The vehicle has a control module with installed eSIM card (eSIM). In order to use the Wi-Fi hotspot, you need to purchase data plans via
the In-Car Shop or via the online shop of our mobile communications partner.
The types of possible data connections depend on the country and equipment.
Requirements
Network settings Allow Internet connection is activated in the settings menu.
Or: Data connection Integrated data connection is activated.
Setting up and deactivating a Wi-Fi hotspot
Depending on the vehicle equipment and in some countries, the Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices
To connect to the Internet and, for instance, to be able to use VW Car-Net, a data connection is additionally required, for example via an internal eSIM card, a
CarStick or an external Wi-Fi device.
The possible types of data connections depend on the country and the Infotainment system being used.
Determining network information
Requirements
Your vehicle has been added to your VW Car-Net user account.
You have paid for a data plan for your vehicle.
1. Log in to the user account via the VW Car-Net app or the VW Car-Net portal and select the vehicle.
2. Search for the network name (SSID ) and select the network key (password) for the vehicle as follows:
In the portal, under User
Wi-Fi SSID and password.
Or: in the app, under User
Wi-Fi SSID & password.
Setting up a Wi-Fi hotspot
1. Tap MENU Setup
Wi-Fi Mobile hotspot.
2. Tap Mobile hotspot and activate it.
3. Search for available networks on the Wi-Fi device.
4. Select from the network names (SSID).
5. Enter the network key on the Wi-Fi device and confirm it.
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.
6. Optional: repeat the process to connect other Wi-Fi devices.
Deactivating a Wi-Fi hotspot
1. Tap MENU Setup
Wi-Fi Mobile hotspot.
2. Tap Mobile hotspot and deactivate it.
Setting up a Wi-Fi client
The Infotainment system can use the Wi-Fi hotspot of an external Wi-Fi device, e.g. of a cell phone, to connect to the Internet and use mobile online services.
Connecting to Wi-Fi
1. Activate the Wi-Fi hotspot on the Wi-Fi device. Refer to the manufacturer's operating instructions.
2. Open the Hotspots (Wi-Fi) menu. To do this, tap MENU Settings
Wi-Fi Wi-Fi .
3. Activate Wi-Fi in the Infotainment system. To do this, activate the
Wi-Fi checkbox.
4. Tap Search and select the preferred Wi-Fi hotspot from the list. The search for available Wi-Fi hotspots may take a few seconds.
5. If necessary, enter the network key of the Wi-Fi hotspot in the Infotainment system and confirm by pressing OK.
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.
Manual settings : enter the network settings of an external Wi-Fi device manually.
The Infotainment system cannot be used both as a hotspot and as a client of a Wi-Fi network at the same time. To connect the Infotainment system as client to
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