Renault Master (2023 year). Manual in english

HANDS-FREE ACCESS TRANSMITTER, RECEIVER: battery (1/2)

Replacing the battery

Replace battery 2 according to the di-

rection marked on the cover.

Use a coin to open the unit via slot 1.

Note: it is not advisable to touch the

electronic circuit in the cover when re-

placing the battery.

When they need to be re-

placed, be sure to use

The batteries are available from ap-

the same or equivalent

proved Dealers, and their service

type of battery (consult an

life approximately two years.

Approved Dealer).

Check that there is no dye on the

battery: risk of an incorrect electri-

When refitting, ensure that the cover

cal contact.

is correctly clipped into place.

5.37

CarManuals2.co

HANDS-FREE ACCESS TRANSMITTER, RECEIVER: battery (2/2)

Operating faults

If the battery is too weak to ensure cor-

rect operation, you will still be able to

lock/unlock the vehicle➥ 1.10.

Do not throw away your used bat-

Precautions relating to

teries; give them to an organisation

batteries:

responsible for collecting and recy-

- keep (new or used) bat-

cling batteries.

teries out of reach of chil-

dren;

- do not swallow batteries;

When replacing:

Risk of chemical burns which

- make sure that the batter-

may lead to death.

ies are correctly inserted.

- if ingested or inserted into any

part of the body, consult a doctor

Risk of explosion.

as soon as possible.

- if the flap does not close cor-

rectly, do not use and keep out of

reach of children.

5.38

CarManuals2.co

WIPER BLADES

Check the condition of the wiper

blades. You are responsible for their

service life:

clean the blades and the wind-

screen regularly with soapy

water;

do not use them when the wind-

screen is dry;

free them from the windscreen

when they have not been used

for a long time.

To access the wiper blades, stand on

press tab 3 and slide the wiper blade

step 1.

downwards to release hook 5 from

the wiper arm;

- In frosty weather, make

Note: the step may be slippery.

sure that the wiper blades

slide the blade A then lift it B to re-

are not stuck by ice

(to

lease it.

Replacing windscreen wiper

avoid the risk of the motor

overheating).

blades 2

Refitting

Check the condition of the wiper

With the ignition on and the engine

To refit the wiper blade, proceed in the

blades.

switched off, lower the windscreen

reverse order to removal. Make sure

Replace the wiper blades as soon

wiper stalk fully: the wipers stop in a

that the blade is correctly locked in po-

as they begin to lose efficiency

position away from the bonnet.

sition.

(approximately once a year).

– Lift wiper arm 4;

Whilst changing the blade, take care

- move the blade into a horizontal po-

not to drop the arm onto the window

sition;

after it has been removed as this

may break the window.

5.39

CarManuals2.co

TOWING: breakdown (1/2)

The steering wheel must not be

Towing a vehicle with a

locked and the ignition key must

sequential gearbox

be in

“Mˮ position

(ignition on)

If the gearbox is stuck in a gear:

to enable the signalling to operate

(brake lights, hazard warning lights

- switch on the ignition;

etc.) At night the vehicle must have

- with the brake pedal pressed, select

its lights on.

neutral;

Unhitch the trailer, etc., if one is

- check that the gearbox is in neutral

being towed.

(by pushing the vehicle for example).

You must observe the towing regu-

If you cannot find neutral you must tow

lations which apply in the country in

the vehicle with the front wheels raised.

which you are driving: do not exceed

the towing weight for your vehicle.

The vehicle should always be towed

with the ignition switched off.

Contact an approved dealer.

- Use a rigid towing bar.

If a rope or cable is used

(where the law allows this),

the vehicle being towed

must be able to brake.

A vehicle must not be towed if it is

not fit to be driven.

Avoid accelerating or braking

Do not remove the key from

suddenly when towing, as this

the ignition when the vehi-

may result in damage being

cle is being towed.

caused to the vehicle.

When towing a vehicle, it is ad-

visable not to exceed 15 mph

When the engine is

(25 km/h).

stopped, steering and brak-

ing assistance are not oper-

ational.

5.40

CarManuals2.co

TOWING: breakdown (2/2)

Only use:

Accessing towing eye 3

Move the driver’s seat forward and tilt

- At the rear left, towing point 1.

the seatback in order to access the tool

- At the front, towing hitch 3 (from

kit ➥ 5.4.

Ensure that the towing eye

the tool kit) and towing point 2.

is bolted correctly.

Accessing front towing point 2

These towing points may only be used

Risk of losing the towed

Unclip cover 4 by inserting a flat-blade

for pulling the vehicle, never for lifting it

object.

screwdriver or similar under the cover.

either directly or indirectly.

Screw-in the towing ring 3 by hand

When storing the tools,

as far as it will go, then tighten it fully

ensure that they are cor-

using the wheelbrace stored in the tool

rectly placed in their original

kit ➥ 5.4.

positions in the toolbox and

store the toolbox under the driver’s

seat. Do not leave the tools unse-

cured inside the vehicle as they may

come loose under braking.

5.41

CarManuals2.co

FITTING THE RADIO

If your vehicle is not fitted with an audio

system, one can be fitted and locations

have been provided for:

- radio 1;

- front speakers 2 (depending on the

vehicle).

To install any equipment, please con-

sult an approved dealer.

In all cases, it is very important to follow the manufacturer’s instructions care-

fully.

–

The specifications of the brackets and wires (available from our network) vary

Radio location 1

depending on the equipment level of your vehicle and the type of radio.

Unclip the blanking cover. The aerial, +

and - supply and speaker wire connec-

Consult an approved Dealer to find out the correct part number.

tions are located behind it.

No work may be carried out on the vehicle’s electrical or radio circuits, except

by approved dealers: an incorrectly connected system may result in damage

being caused to the electrical equipment and/or the components connected to

it.

5.42

CarManuals2.co

ACCESSORIES

Electrical and electronic accessories

Before installing this type of accessory (particularly for transmitters/receivers: frequency bandwidth, power level, po-

sition of the aerial, etc.), make sure it is compatible with your vehicle. You can get advice from an authorised dealer.

Before connecting an accessory to a socket, please ensure that you do not exceed the maximum power authorised for the

socket ➥ 3.22. Fire hazard.

No work may be carried out on the vehicle’s electrical or radio circuits, except by authorised dealers: an incorrectly connected

system may result in damage being caused to the electrical equipment and/or the components connected to it.

If the vehicle is fitted with any aftermarket electrical equipment, make sure that the installation is correctly protected by a fuse.

Establish the rating and position of this fuse.

Using the diagnostic socket

The use of electronic accessories on the diagnostic socket may cause serious disturbance to the vehicle’s electronic systems.

For your safety we recommend that you use only electronic accessories approved by the manufacturer, consult an Approved

Dealer. Serious accident risk.

Fitting aftermarket accessories

If you wish to install accessories on the vehicle: please contact an authorised dealer. Also, to ensure the correct operation of

your vehicle, and to avoid any risk to your safety, we recommend that you use only accessories specifically designed for your

vehicle, which are the only accessories for which the manufacturer will provide a warranty.

If you are using an anti-theft device, only attach it to the brake pedal.

Obstructions to the driver

On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting reg-

ularly. Do not lay one mat on top of another. There is a risk of wedging the pedals.

5.43

CarManuals2.co

OPERATING FAULTS (1/7)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

Using the remote control

POSSIBLE CAUSES

ACTION REQUIRED

The remote control does not lock or The remote control battery is flat.

Use the emergency key.

unlock the doors.

Use of appliances operating on the same

Stop using the devices or use the key.

frequency as the remote control (mobile

phone, etc.).

Vehicle located in a high electromagnetic

Replace the battery. You will still be able to

radiation zone.

lock, unlock, and start your vehicle ➥ 1.10

and ➥ 2.3.

Discharged battery.

The vehicle is started.

With the engine running, the key’s locking/

unlocking device is blocked. Turn off the

ignition.

Desynchronisation of the remote control.

Unlock the driver’s door using the key in

the door lock, then start the engine ➥ 2.3

to synchronise the remote control.

5.44

CarManuals2.co

OPERATING FAULTS (2/7)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

The starter is activated

POSSIBLE CAUSES

WHAT TO DO

Warning lights dim or fail to come on;

Battery terminals disconnected,

Contact an approved Dealer.

the starter does not run.

oxidised or incorrectly secured.

Battery discharged or worn.

Connect another battery to the faulty bat-

tery ➥ 5.32 or replace the battery if neces-

sary.

Do not push the vehicle if the steering

column is locked.

The engine will not start.

Starting conditions are not fulfilled.

➥ 2.3

The steering column remains locked.

Steering wheel locked.

To unlock, turn the key and the steering

wheel. ➥ 2.2.

5.45

CarManuals2.co

OPERATING FAULTS (3/7)

On the road

POSSIBLE CAUSES

WHAT TO DO

Vibrations.

Tyres not inflated to the correct pres-

Check the tyre pressures: if this is not the

sure, incorrectly balanced or dam-

problem, have them checked by an ap-

aged.

proved dealer.

Coolant boiling in the coolant reservoir.

Mechanical fault: damaged cylinder

Stop the engine.

head gasket.

Contact an approved Dealer.

Smoke under the bonnet.

Short circuit or cooling system leak.

Stop, switch off the ignition, stand away

from the vehicle and contact an approved

dealer.

The oil pressure warning light comes

on:

while cornering or braking

The level is too low.

Top up the engine oil ➥ 4.6.

is slow to go out or remains lit under

Loss of oil pressure.

Stop the vehicle and contact an approved

acceleration

Dealer.

White smoke from the exhaust.

This is not necessarily a fault. Smoke

➥ 2.7

may be caused by regeneration of

the particle filter.

5.46

CarManuals2.co

OPERATING FAULTS (4/7)

On the road

POSSIBLE CAUSES

WHAT TO DO

Smoke under the vehicle when

This is not necessarily a fault. The

starting the heating.

smoke may come from the heater.

If this happens, the smoke will grad-

ually disappear once the passen-

ger compartment temperature has

reached the appropriate level.

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware

of the level of force in the steering wheel

Fault with the electric assistance

needed to turn the wheels. Consult an ap-

motor.

proved dealer

Fault in the assistance system.

The engine is overheating. The cool-

Engine cooling fan not working.

Stop the vehicle, switch off the engine and

ant temperature warning light and the

contact an approved Dealer.

STOP warning light come on.

Coolant leaks.

Check the coolant reservoir: it should con-

tain fluid. If there is no coolant, consult an

approved Dealer as soon as possible.

Radiator: If there is a significant lack of coolant, remember that it must never be topped up using cold coolant while

the engine is very warm. After any procedure on the vehicle which has involved even partial draining of the cooling

system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved

by our Technical Department may be used for this purpose.

5.47

CarManuals2.co

OPERATING FAULTS (5/7)

Stopped

POSSIBLE CAUSES

WHAT TO DO

The engine cooling fan starts to run

This is not necessarily a fault. The

after the ignition is switched off.

engine cooling fan group may start

to run in order to regulate the engine

temperature. This operation may last

several minutes after the engine is

switched off.

The engine cooling fan runs for more

Consult an approved dealer.

than 10 minutes after the engine is

switched off.

5.48

CarManuals2.co

OPERATING FAULTS (6/7)

Electrical equipment

POSSIBLE CAUSES

WHAT TO DO

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Consult an approved dealer.

Fuse damaged.

Replace the fuse or have it replaced

➥ 5.27.

The wiper does not stop.

Faulty electrical controls.

Consult an approved dealer.

Direction indicators flashing more

Blown bulb.

➥ 5.21 ➥ 5.23 ➥ 5.23

quickly.

Fuse damaged.

Replace the fuse or have it replaced

➥ 5.27.

The direction indicators do not work.

Faulty electrical circuit or control.

Consult an approved dealer.

Fuse damaged.

Replace the fuse or have it replaced

➥ 5.27.

5.49

CarManuals2.co

OPERATING FAULTS (7/7)

Electrical equipment

POSSIBLE CAUSES

WHAT TO DO

The lights do not come on or go off.

Faulty electrical circuit or control.

Consult an approved dealer.

Fuse damaged.

Replace the fuse or have it replaced

➥ 5.27.

Traces of condensation in the head-

Traces of condensation may be a nat-

lights or rear lights.

ural phenomenon caused by varia-

tions in temperature and humidity.

In this situation, these traces soon dis-

appear when the lights are switched

on.

5.50

CarManuals2.co

VEHICLE IDENTIFICATION PLATES (1/2)

The information shown on the ve-

MTR (Gross train weight: vehicle

hicle identification plate should be

fully loaded, with trailer).

quoted on all correspondence or

MMTA (Maximum Permissible

orders.

Weight) front axle.

MMTA rear axle.

The presence and location of the in-

Reserved for related or additional

formation depends on the vehicle.

entries.

Diesel exhaust emissions.

Vehicle identification plate A

Depending on the vehicle, this in-

Manufacturer name.

formation is not indicated on the

EC design number or approval

manufacturer’s plate but on the

number.

engine smoke opacity label ➥ 2.7.

Identification number.

Paint reference (colour code).

Depending on the vehicle, this

information is also given on

marking B.

MMAC (Maximum permissible

all-up weight).

6.2

CarManuals2.co

TECHNICAL INFORMATION FOR THE EMERGENCY SERVICES

The QR Code on the A label allows

Ensure that the A label is always visible

emergency workers using a tablet or

and present on the windscreen as well

smartphone to immediately access the

as the rear screen.

technical information useful for working

Any modification or damage would

on the vehicle in the event of an acci-

prevent access to the information.

dent.

Note: on versions not fitted with a rear

window, the A label is only present on

the windscreen at the front.

6.4

CarManuals2.co

ENGINE SPECIFICATIONS

Versions

2.3 dCi

Engine type

M9T

(see engine plate)

Cubic capacity (cc)

2 299

Injection

Diesel

Type of fuel

The label located in the fuel filler flap indicates the authorised

Octane rating

fuels.

Diesel fuel compliant with standard EN 590 con-

tains up to 7 % fatty acid methyl ester in volume.

Fuel types that meet European standards and are compati-

Diesel fuel compliant with standard EN 16734

ble with the engines of vehicles sold in Europe (in any other

contains up to 10 % fatty acid methyl ester in

case, contact an Approved Dealer).

volume.

Diesel fuel compliant with standard EN 15940

contains up to 7% acid methyl ester in volume.

Spark plugs

6.6

CarManuals2.co

DIMENSIONS (in metres) (2/2)

Complete vehicles without recent alterations

Short (L1)

Average (L2)

Medium (L2.5)

Long (L3)

Long (L4)

3,182

3,682

4,006

3,682 → 4,332

4,332

5,075

5,575

5,994

6,225

6,875

0,869

1,024

1,024 → 1,674

1,575 → 1,674

1,750

1,730

1,730 → 1,860

1,612 → 1,730

1,612

2,470

2,222 → 2,500

2,256 → 2,745

2,256 → 2,261

2,270 → 2,815

2,267 → 2,808

0,546 → 0,560

0,543 → 0,787

0,735 → 0,740

0,542 → 0,775

0,700 → 0,789

0,189 → 0,196

0,166 → 0,185

0,166

0,166 → 0,208

0,166 → 0,178

1,700 → 1,894

1,894 → 2,144

1,798 → 2,048

1,580

1,627

1,820

1,724 → 1,820

1,724

2,583

3,083

3,733

4,383

6.8

CarManuals2.co

WEIGHTS (in kg)

The weights indicated are for a basic vehicle without options: they vary depending on the your vehicle’s equipment.

Contact an approved dealer.

Maximum Permissible Laden Weight

Weights indicated on the vehicle identification plate (➥ 6.2)

(MMAC)

Gross Train Weight (MTR)

found by calculating: Gross Train Weight MTR -

Braked Towing Weight* (MRF)

Maximum Permissible Laden Weight MMAC

Unbraked Trailer Weight*

750

Versions with Braked

Towing Weight MRF

Permissible nose weight*

between 2 and 2,5 tonnes

between 2.5 and 3 tonnes

between 3 and 3.5 tonnes

100

120

140

Standard roof version: 200

Maximum permissible load on roof

Combi version and High roof van version: prohibited

* Towing weight (Towing a caravan, boat, etc.)

Towing is prohibited when the MTR - MMAC calculation is equal to zero, or when the MTR is equal to zero (or is not listed) on the

identification plate.

- It is important to comply with the towing weights, governed by local legislation in each country and, in particular, laid down in

the Road Traffic Regulations. Contact an approved Dealer about any towing equipment.

- The engine output and climbing capability are reduced with altitude. We recommend that the maximum load be reduced by 10%

at an altitude of 1,000 metres and by an additional 10% for each 1,000 metres thereafter.

6.9

CarManuals2.co

REPLACEMENT PARTS AND REPAIRS

Original parts are based on strict specifications and are subject to highly-specialised tests. Therefore, they are of at least the same

level of quality as the parts fitted originally.

If you always fit genuine replacement parts to your vehicle, you will ensure that it performs well. Furthermore, repairs carried out

within the manufacturer’s Network using original parts are guaranteed according to the conditions set out on the reverse of the

repair order.

6.10

CarManuals2.co

SERVICE SHEETS (1/6)

VIN:

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

6.11

CarManuals2.co

SERVICE SHEETS (2/6)

VIN:

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

6.12

CarManuals2.co

SERVICE SHEETS (3/6)

VIN:

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

6.13

CarManuals2.co

SERVICE SHEETS (4/6)

VIN:

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

6.14

CarManuals2.co

SERVICE SHEETS (5/6)

VIN:

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

6.15

CarManuals2.co

SERVICE SHEETS (6/6)

VIN:

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

Date:

Miles (km):

Invoice number:

Comments/miscellaneous

Type of operation:

Stamp

Service

□

....................................... □

Anticorrosion check:

OK □ Not OK* □

*See specific page

6.16

CarManuals2.co

Renault Master (2023 year). Manual in english - page 7