Lexus NX350h (2024 year). Manual in english

If the tires are worn, the path of vehicle may be offset from the center of the parking
space. In this case, use this setting to adjust the parking course.

■

Road width adjustment

When parking assistance is started, the amount of lateral movement while the
vehicle is moving forward can be adjusted.

■

Park position adjustment (forward)

The position at which perpendicular parking (forward/reverse) is completed can
be adjusted. (Except when using the memory function.)

■

Park position adjustment (reverse)

The position at which perpendicular parking (forward/reverse) is completed can
be adjusted. (Except when using the memory function.)

■

Rear accessory setting

If an accessory, such as a trailer hitch, has been installed to the rear of the vehicle,
the length of the rear of the vehicle can be adjusted to help avoid colliding with
objects to the rear of the vehicle.

■

Clear registered parking space

The parking spaces registered to the memory function can be deleted. Parking
space information cannot be deleted when assistance is being performed or when
registering parking space information to the memory function.

NOTICE

■

When using the customize features

●

Take care when using the park position adjustment (forward) or park position adjust-
ment (reverse) for adjusting because the vehicle may collide with parking blocks, curb
stones, or other low objects.

●

If it is likely that your vehicle will collide with a nearby vehicle/object, parking block,
curb stone, etc., depress the brake pedal to stop the vehicle and press the Advanced
Park main switch to disable the system.

Changing the Remote Park app settings

■

Intuitive parking assist warning sound ON/OFF (Smartphone setting)

The warning sounds of the intuitive parking assist from smartphone application can
be turned on/off using the Remote Park app.

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■

Intuitive parking assist warning sound volume adjustment (Smartphone set-
ting)

The volume of the warning sounds of the intuitive parking assist from smartphone
application can be adjusted using the Remote Park app.

Advanced Park displayed messages

The operating state, assistance operation, etc. of the Advanced Park is displayed
on the center display. If a message is displayed, respond according to the content
displayed.

INFORMATION

■

If "No available parking space" is displayed

Move the vehicle to a location where a parking space or parking lines can be detected.

■

If "Unavailable in current condition" is displayed

Move the vehicle to another location and use the system.

■

If "Not enough space to exit" is displayed

The parallel parking exit function cannot be used due to a situation such as the distance
between your vehicle and vehicles parked in front of and behind your vehicle being short,
the existence of an object in the exit direction, etc.
Check the conditions of the area around your vehicle and exit from the parking space
manually.

■

If "Cannot control speed" is displayed

The system judged that it cannot adjust the speed of the vehicle when using the system in
an area with a slope or step and assistance was canceled.
Use the system in a level location.

■

If "Obstacle detected" is displayed

As a moving object or stationary object that may collide with your vehicle has been de-
tected, the hybrid system output control/braking control operates to suspend Advanced
Park assistance.
Check the condition of the surrounding area. To resume assistance, select the [Start]
button on the center display.

■

If "No available parking space to register" is displayed

This message is displayed when

is selected at a parking space that cannot be

detected.
Operate the system at a parking space where differences in the road surface can be
recognized.

→

P.487

6-2. Using the safe driving support functions

504

Hybrid system output restriction when the accelerator pedal and brake
pedal are depressed at the same time

Purpose of the brake override system

If the accelerator pedal and brake pedal are depressed at the same time, the brake
override system may operate and restrain the hybrid system output. A warning
message is displayed on the multi-information display while the system is operating.

WARNING

To avoid depressing the wrong pedal, become familiar with the location of the brake
pedal and accelerator pedal before driving the vehicle.
If the accelerator pedal is mistaken for the brake pedal and depressed, the vehicle may
suddenly start off.

NOTICE

Do not depress the accelerator pedal and brake pedal at the same time while driving, as
this may cause the hybrid system output to be restrained.

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Sudden start restraint control

Sudden start restraint control (Drive-Start Control [DSC])

When the following unusual operation is performed with the accelerator pedal
depressed, the hybrid system output may be restrained.

●

When the shift lever is shifted to R

●

When the shift lever is shifted from P or R to forward drive shift positon such as
D

When the system operates, a message appears on the multi-information display.
Read the message and follow the instruction.

INFORMATION

■

Drive-Start Control (DSC)

When the TRAC is turned off, sudden start restraint control also does not operate.

If your vehicle have trouble escaping from the mud or fresh snow due to sudden start
restraint control operation, deactivate TRAC so that the vehicle may become able to
escape from the mud or fresh snow.
Also, sudden start restraint control will not operate in the following conditions:

●

When Trail Mode is turned on

Related Links

Driving assist systems(P. 330)

*1 :

Depending on the situation, the shift position may not be changed.

6-2. Using the safe driving support functions

506

Reducing impact to the occupants in a collision

Reducing impact to passengers in a collision

Seat belt pretensioners

When the vehicle is subjected to a severe frontal or side impact or rollover, the
pretensioners retract the seat belts of the front seats and rear outer seats to
securely restrain the occupants.

The pretensioners will not operate in minor frontal or side impacts, or rear impacts.

INFORMATION

■

Replacing the belt after the pretensioner has been activated

If the vehicle is involved in multiple collisions, the pretensioner will activate for the first
collision, but will not activate for the second or subsequent collisions.

■

PCS-linked control

If the PCS (Pre-Collision System) determines that the possibility of a collision with a
vehicle is high, the seat belt pretensioners will be prepared to operate.

WARNING

■

Seat belt pretensioners

Observe the following precautions to reduce the risk of injury in the event of sudden
braking or an accident. Failure to do so may result in death or serious injury.

●

Do not place anything, such as a cushion, on the front passenger’s seat.
Doing so will disperse the passenger’s weight, which prevents the sensor from detect-
ing the passenger’s weight properly. As a result, the seat belt pretensioner for the front
passenger’s seat may not operate in the event of a collision.

●

If a pretensioner has operated, the SRS warning light will illuminate.
In this situation, the seat belt cannot be used and must be replaced by your Lexus
dealer.

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SRS airbags

The SRS airbags deploy when the vehicle is subjected to certain types of severe
impact that may cause significant injury to the occupants. The airbags work togeth-
er with the seat belts to help reduce the risk of death or serious injury.

SRS driver airbag/front passenger airbag

Help reduce impact to the head and chest of the driver and front passenger

SRS knee airbags

Help reduce impact to the driver

SRS seat cushion airbags

●

Helps reduce impact to the front passenger

●

Help restrain the occupant of a rear seat

SRS side airbags

●

Help reduce impact to the chest of the occupants of the front seats

SRS curtain shield airbags

●

Help reduce impact to the heads of the occupants of the front and rear outer seats

●

Can help prevent the occupants from being thrown from the vehicle in the event of
vehicle rollover

Your vehicle is equipped with ADVANCED AIRBAGS designed based on US
motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU)
controls airbag deployment based on information obtained from the sensors, etc.,

6-3. Reducing impact to the occupants in a collision

508

shown in the system components diagram above. This information includes crash
severity and occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbags with non-toxic gas to help restrain the motion of
the occupants.

INFORMATION

■

If the SRS airbags deploy (inflate)

●

Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags, due to the
extremely high speed of deployment (inflation) by hot gases.

●

A loud noise and white powder will be emitted.

●

Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as
the parts around the airbags may be hot for several minutes. The airbag itself may also
be hot.

●

The windshield may crack.

●

The hybrid system will be stopped and fuel supply to the engine will be stopped.

●

All of the doors will be unlocked.

●

The brakes and stop lights will be controlled automatically.

●

The interior lights will turn on automatically.

●

The emergency flashers will turn on automatically.

●

For Safety Connect subscribers, if any of the following situations occur, the system is
designed to send an emergency call to the response center, notifying them of the vehi-
cle's location (without needing to push the [SOS] button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assistance required.
If the occupants are unable to communicate, the agent automatically treats the call as
an emergency and helps to dispatch the necessary emergency services.

•

When an SRS airbag has been deployed

•

When a seat belt pretensioner has operated

•

When the vehicle has been involved in a severe rear-end collision

■

The SRS airbags deploy in a frontal impact when

●

The following SRS airbags will deploy in the event of an impact that exceeds a
threshold level (level of force corresponding to an approximately 12 - 18 mph [20 - 30
km/h] frontal collision with a fixed wall that does not move or deform):

•

SRS front airbags

•

SRS seat cushion airbags

•

SRS knee airbags

●

The threshold level at which the SRS airbags will deploy will be higher than normal in
the in the following situations:

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Driving suppor

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•

When the vehicle collides with an object, such as a parked vehicle or sign pole,
which moves or deforms on impact
If the vehicle is involved in an underride collision, such as a collision in which the
front of the vehicle “underrides”, or goes under, the bed of a truck

●

Depending on the type of collision, only the following may deploy:

•

Seat belt pretensioners

●

The SRS airbags for the front passenger's seat will not deploy if there is no passenger
in the front passenger seat. However, the SRS airbags for the front passenger's seat
may deploy, even if the seat is unoccupied, if luggage is put on the seat.

●

The SRS seat cushion airbag for the front passenger’s seat will not deploy if the seat
belt of the front passenger’s seat is unfastened.

●

In the event of an especially severe frontal collision, the left and right SRS curtain shield
airbags may also deploy.

■

The SRS airbags deploy in a side impact when

●

The following SRS airbags will deploy in the event of an impact that exceeds the
set threshold level (level of force corresponding to the impact force produced by an
approximately 3300 lb. [1500 kg] vehicle colliding with the passenger compartment
at a perpendicular angle at an approximate speed of 12 - 18 mph [20 - 30 km/h]):

•

SRS side airbags

•

SRS curtain shield airbags

●

In the event of a side collision, regardless of the impacted side, both the left and right
SRS curtain shield airbags will deploy.

●

If the vehicle is involved in a rollover, the following SRS airbags will deploy:

•

Both left and right SRS curtain shield airbags

■

The SRS airbags deploy in an underside impact when

●

The following airbags may deploy if the underside
of the vehicle collides with a hard object:

•

SRS front airbags

•

SRS knee airbags

•

SRS seat cushion airbags

•

SRS side airbags

•

SRS curtain shield airbags

6-3. Reducing impact to the occupants in a collision

510

●

The following airbags may deploy if the vehicle be-
comes significantly tilted or is strongly impacted
by skidding into a curb, etc.:

•

SRS curtain shield airbags

■

The SRS side airbags will not deploy when

●

The following SRS airbags will not normally deploy
in side or rear collisions, vehicle rollovers, or low
speed frontal collisions. However, if such a colli-
sion causes sufficient sudden deceleration, the
SRS airbags may deploy.

•

SRS front airbags

•

SRS knee airbags

•

SRS seat cushion airbags

●

The following SRS airbags may not deploy if the
vehicle is collided with at a certain angle or in a
side collision where an area of the vehicle other
than the passenger compartment is collided with:

•

SRS side airbags

•

SRS curtain shield airbags

●

The following SRS airbags will not normally deploy
in front or rear collisions, vehicle rollovers, or low
speed side collisions:

•

SRS side airbags

●

The following SRS airbags will not normally deploy
in rear collisions, end over end vehicle rollovers, or
low speed front or side collisions:

•

SRS curtain shield airbags

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■

When to contact your Lexus dealer

In the following situations, the vehicle will require inspection and/or repair. Contact your
Lexus dealer as soon as possible.

●

When any of the SRS airbags have been deployed

●

When the front of the vehicle is damaged or de-
formed, or was involved in a collision that was not
severe enough to cause any of the following SRS
airbags to deploy:

•

SRS front airbags

•

SRS knee airbags

•

SRS seat cushion airbags

●

When a door or its surrounding area is damaged,
deformed or has had a hole made in it, or was in-
volved in a collision that was not severe enough to
cause any of the following SRS airbags to deploy:

•

SRS side airbags

•

SRS curtain shield airbags

●

When the pad section of the steering wheel, the dashboard near the front passenger
SRS airbag or the lower side of the instrument panel is scratched, cracked, or other-
wise damaged.

●

When the seat cushion surface is scratched, cracked, or otherwise damaged.

●

When the surface of a seat with an SRS side airbag is scratched, cracked, or otherwise
damaged.

●

When the part of a front pillar, rear pillar or roof side rail garnish (padding) which
covers a SRS curtain shield airbag is scratched, cracked, or otherwise damaged.

WARNING

■

SRS airbag precautions

Observe the following precautions. Failure to do so may result in death or serious injury.

●

The driver and all passengers must wear their seat belts correctly.
The SRS airbags are supplemental devices to be used with the seat belts.

●

The SRS driver airbag deploys with considerable force, and can cause death or
serious injury, especially if the driver is very close to the airbag. The National Highway
Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm) of inflation,
placing yourself 10 in. (250 mm) from your driver airbag provides you with a clear

6-3. Reducing impact to the occupants in a collision

512

WARNING

margin of safety. This distance is measured from the center of the steering wheel to
your breastbone. If your current driving position places you less than 10 in. (250 mm)
away from the driver airbag, you can change your driving position in several ways:

•

Move your seat to the rear as far as possible while still being able to reach the
pedals comfortably.

•

Slightly recline the seatback. Although vehicle designs vary, many drivers can
achieve the 10 in. (251 mm) distance, even with the driver seat all the way forward,
simply by reclining the seatback somewhat. If reclining the seatback makes it hard
to see the road, raise yourself by using a firm, non-slippery cushion, or raise the seat
if your vehicle has that feature.

•

If your steering wheel is adjustable, tilt it downward. This points the airbag toward
your chest instead of your head and neck. The seat should be adjusted as recom-
mended by the NHTSA, while still being able to control the vehicle with the pedals
and steering wheel, and maintaining your view of the instrument panel controls.

●

If a seat belt extender has been connected to a
front seat belt buckle but the latch plate of the seat
belt has not been fastened to the seat belt extend-
er, the SRS airbag system will judge that the occu-
pant is wearing the seat belt even though the seat
belt has not been fastened. In this case, the SRS
front airbags may not deploy correctly in a colli-
sion, resulting in death or serious injury. Be sure to
wear the seat belt correctly when using a seat belt
extender.

●

The SRS front passenger airbag deploys with considerable force, and can cause death
or serious injury, especially if the front passenger is very close to the airbag. The front
passenger seat should be positioned as far possible from the airbag with the seatback
adjusted so that the passenger is sat upright.

●

Improperly seated and/or restrained infants and children can be killed or seriously
injured by a deploying airbag. An infant or child who is too small to use a seat belt
should be properly secured using a child restraint system. Lexus strongly recommends
that all infants and children be placed in the rear seats of the vehicle and properly
restrained. The rear seats are safer for infants and children than the front passenger
seat.

6-3. Reducing impact to the occupants in a collision

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WARNING

●

Do not sit on the edge of the seat or lean against
the dashboard.

●

Do not allow a child to stand in front of the SRS
front passenger airbag or sit on the lap of a front
passenger.

●

Front seat occupants should never hold items on
their lap.

●

Do not lean against the door, roof side rail, or front,
side, or rear pillar.

●

Do not allow anyone to kneel on a seat toward the
door or put their head or hands outside the vehi-
cle.

●

Do not attach anything to or lean anything against
areas such as the dashboard, steering wheel pad
and lower portion of the instrument panel.

6-3. Reducing impact to the occupants in a collision

514

WARNING

●

Do not attach anything to areas such as the doors,
windshield, side windows, front or rear pillars, roof
side rails and assist grips.(With the exception of
the speed limit label

）

●

Do not hang coat hangers or other hard objects on the coat hooks. These items could
become projectiles if the SRS curtain shield airbags deploy, possibly leading to death
or serious injury.

●

If a vinyl cover is attached to the area where the SRS knee airbag deploys, be sure to
remove it.

●

Do not use seat accessories which cover the parts from which the SRS airbags deploy,
as they may interfere with inflation of the SRS airbags. Such accessories may prevent
the SRS airbags from deploying correctly, may disable the system or cause the SRS
airbags to inflate unintentionally, possibly resulting in death or serious injury.

●

Do not strike or apply significant force to the SRS airbag system components, front
doors or their surrounding area. Doing so may cause the SRS airbags to malfunction.

●

Do not touch any components of the SRS airbags immediately after the SRS airbags
have deployed (inflated) as they may be hot.

●

If breathing becomes difficult after the SRS airbags have deployed, open a door or
window to allow fresh air in, or leave the vehicle if it is safe to do so. Wash off any
residue as soon as possible to prevent skin irritation.

●

If a part where an SRS airbag is stored is damaged or cracked, have it replaced by
your Lexus dealer.

●

Do not place anything, such as a cushion, on the front passenger's seat. Doing so
will disperse the passenger’s weight, which prevents the sensor from detecting the
passenger’s weight properly. As a result, the SRS front airbags for the front passenger’s
seat may not deploy in the event of a collision.

■

Modification and disposal of SRS airbag system components

Do not dispose of your vehicle or perform any of the following modifications without
consulting your Lexus dealer.
The SRS airbags may malfunction or deploy unintentionally, possibly leading to death or
serious injury.

●

Removal, installation, disassembly or repair of the SRS airbags

●

Repair, removal or modification of the following parts or their surrounding

•

Steering wheel

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WARNING

•

Instrument panel

•

Dashboard

•

Seats

•

Seat upholstery

•

Front pillars

•

Side pillars

•

Rear pillars

•

Roof side rails

•

Front door panels

•

Front door trim

•

Front door speakers

●

Modifications to the front door panels (such as making holes in them)

●

Repair or modification of the following parts or their surrounding

•

Front fender

•

Front bumper

•

Sides of the vehicle interior

●

Installation of the following parts or accessories

•

Bull bars or kangaroo bars

•

Snow plows

•

Winches

●

Modifications to the vehicle's suspension

●

Installation of electronic devices such as mobile two-way radios (RF-transmitter) and
CD players

●

Modifications to your vehicle for a persons with a physical disability

Front passenger occupant classification system conditions and opera-
tion

▶

Adult

(1)

Indicators / warning
lights

"AIR BAG ON" and "AIR BAG OFF"
indicator lights

"AIR BAG ON"

SRS warning light

Off

Front passenger’s seat belt reminder
light

Off

(2)

or flashing

(3)

Devices

Front passenger airbag

Activated

Seat cushion airbag in the front pas-
senger side

Activated

(1)

The system judges a person of adult size as an adult. When a smaller adult sits in the

front passenger seat, the system may not recognize him/her as an adult depending on

his/her physique and posture.

(2)

In the event the front passenger is wearing a seat belt.

(3)

In the event the front passenger does not wear a seat belt.

▶

Child

(3)

Indicators / warning
lights

"AIR BAG ON" and "AIR BAG
OFF" indicator lights

"AIR BAG OFF" or "AIR
BAG ON"

(3)

SRS warning light

Off

Front passenger’s seat belt re-
minder light

Off

(1)

or flashing

(2)

Devices

Front passenger airbag

Deactivated or activated

(3)

Seat cushion airbag in the front
passenger side

Deactivated or activated

(1)(3)

(1)

In the event the front passenger is wearing a seat belt.

(2)

In the event the front passenger does not wear a seat belt.

6-3. Reducing impact to the occupants in a collision

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(3)

For some children, child in seat, child in booster seat or child in convertible seat, the

system may not recognize him/her as a child. Factors which may affect this can be the

physique or posture.

▶

Child restraint system with infant

(3)

Indicators / warning
lights

"AIR BAG ON" and "AIR BAG OFF"
indicator lights

"AIR BAG OFF"

(4)

SRS warning light

Off

Front passenger’s seat belt reminder
light

Off

(1)

or flashing

(2)

Devices

Front passenger airbag

Deactivated

Seat cushion airbag in the front passen-
ger side

(1)

In the event the front passenger is wearing a seat belt.

(2)

In the event the front passenger does not wear a seat belt.

(3)

Never install a rear-facing child restraint system on the front passenger seat. A

forward-facing child restraint system should only be installed on the front passenger

seat when it is unavoidable.

(4)

In case the indicator light is not illuminated, consult this manual on how to install the

child restraint system properly.

▶

Unoccupied

Indicators / warning lights

"AIR BAG ON" and "AIR BAG OFF" indi-
cator lights

"AIR BAG OFF"

SRS warning light

Off

Front passenger’s seat belt reminder light

Devices

Front passenger airbag

Deactivated

Seat cushion airbag in the front passenger
side

▶

System malfunction

Indicators / warning lights

"AIR BAG ON" and "AIR BAG OFF" indi-
cator lights

"AIR BAG OFF"

SRS warning light

Front passenger’s seat belt reminder light

Devices

Front passenger airbag

Deactivated

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Connected Services

Safety Connect

Safety Connect is a subscription-based telematics service that uses Global Posi-
tioning System (GPS) data and embedded cellular technology to provide safety
and security features to subscribers. Safety Connect is supported by Lexus’ desig-
nated response center, which operates 24 hours per day, 7 days per week.Safety
Connect service is available by subscription on select, telematics hardware-equip-
ped vehicles.By using the Safety Connect service, you are agreeing to be bound
by the Telematics Subscription Service Agreement and its Terms and Conditions,
as in effect and amended from time to time, a current copy of which is available at
Lexus.com. All use of the Safety Connect service is subject to such then-applicable
Terms and Conditions.

System components

Microphone

[SOS] button

LED light indicators

Services

Subscribers have the following Safety Connect services available:

●

Automatic Collision Notification

Helps drivers receive necessary response from emergency service provid-
ers.

→

P.526

●

Stolen Vehicle Location
Helps drivers in the event of vehicle theft.

→

P.526

●

Emergency Assistance Button ([SOS])
Connects drivers to response-center support.

→

P.526

●

Enhanced Roadside Assistance
Provides drivers various on-road assistance.

→

P.526

* :

If equipped

*1 :

U.S. Patent No. 7,508,298 B2

7-1. Connected Services

524

Subscription

After you have signed the Telematics Subscription Service Agreement and are
enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your Lexus
dealer, call the following or push the [SOS] button in your vehicle for further
subscription details.

●

The United States
1-800-25-LEXUS (1-800-255-3987)

●

Canada
1-800-26-LEXUS (1-800-265-3987)

●

Puerto Rico
1-877-539-8777

INFORMATION

■

Safety Connect Services Information

●

Phone calls using the vehicles Bluetooth

technology will not be possible during

Safety Connect.

●

Safety Connect is available beginning Fall 2009 on select Lexus models (in the
contiguous United States only). Contact with the Safety Connect response center
is dependent upon the telematics device being in operative condition, cellular connec-
tion availability, and GPS satellite signal reception, which can limit the ability to reach
the response center or receive emergency service support. Enrollment and Telematics
Subscription Service Agreement required. A variety of subscription terms is available;
charges vary by subscription term selected and location.

●

Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Location
will function in the United States, including Hawaii and Alaska, Puerto Rico and in
Canada, and Enhanced Roadside Assistance will function in the United States, Puerto
Rico and in Canada.

●

Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and En-
hanced Road Assistance will not function in the United States Virgin Islands. For
vehicles first sold in the USVI, no Safety Connect services will function in and outside
the United States Virgin Islands.

●

Safety Connect services are not subject to section 255 of the Telecommunications
Act and the device is not TTY compatible.

7-1. Connected Services

525

ireles
s communication

■

Languages

The Safety Connect response center will offer support in multiple languages. The Safety
Connect system will offer voice prompts in English, Spanish, and French. Please indicate
your language of choice when enrolling.

■

When contacting the response center

You may be unable to contact the response center if the network is busy.

Safety Connect LED light Indicators

When the power switch is turned to ON, the red indicator light comes on for 2
seconds then turns off. Afterward, the green indicator light comes on, indicating
that the service is active.The following indicator light patterns indicate specific
system usage conditions:

●

Green indicator light on = Active service

●

Green indicator light flashing = Safety Connect call in process

●

Red indicator light (except at vehicle start-up) = System malfunction (contact
your Lexus dealer)

●

No indicator light (off) = Safety Connect service not active

Safety Connect services

■

Automatic Collision Notification

In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the response center. The responding agent receives
the vehicle’s location and attempts to speak with the vehicle occupants to assess
the level of emergency. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency, contacts the nearest emergency
services provider to describe the situation, and requests that assistance be sent to
the location.

■

Stolen Vehicle Location

If your vehicle is stolen, Safety Connect can work with local authorities to assist
them in locating and recovering the vehicle. After filing a police report, call the
Safety Connect response center at 1-800-25-LEXUS (1-800-255-3987) in the
United States, 1-877-539-8777 in Puerto Rico or 1-800-265-3987 in Canada,
and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-
Connect-equipped vehicle location data may, under certain circumstances, be
shared with third parties to locate your vehicle. Further information is available at
Lexus.com.

7-1. Connected Services

526

■

Emergency Assistance Button ([SOS])

In the event of an emergency on the road, push the [SOS] button to reach the
Safety Connect response center. The answering agent will determine your vehicle’s
location, assess the emergency, and dispatch the necessary assistance required.
If you accidentally press the [SOS] button, tell the response-center agent that you
are not experiencing an emergency.

■

Enhanced Roadside Assistance

Enhanced Roadside Assistance adds GPS data to the already included warranty-
based Lexus roadside service.
Subscribers can press the [SOS] button to reach a Safety Connect response-cen-
ter agent, who can help with a wide range of needs, such as: towing, flat tire, fuel
delivery, etc. For a description of the Roadside Assistance services and their limita-
tions, please see the Safety Connect Terms and Conditions, which are available at
Lexus.com.

Safety information for Safety Connect

Important! Read this information about exposure to radio frequency signals before
using Safety Connect;The Safety Connect system installed in your vehicle is a
low-power radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.In August 1996, the Federal Communications Commission
(FCC) adopted RF exposure guidelines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards previously set by
the following U.S. and international standards bodies.

●

ANSI (American National Standards Institute) C95.1 [1992]

●

NCRP (National Council on Radiation Protection and Measurement) Report
86 [1986]

●

ICNIRP (International Commission on Non-Ionizing Radiation Protection)
[1996]

Those standards were based on comprehensive and periodic evaluations of the
relevant scientific literature. Over 120 scientists, engineers, and physicians from
universities, and government health agencies and industries reviewed the available
body of research to develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in addition to
those standards.

7-1. Connected Services

527

ireles
s communication

Remote Connect

Remote Connect is a smartphone application that lets you view and remotely
control certain aspects of your vehicle.For details about the functions and services
of this application, refer to

http://www.lexus.com/enform/

.Function of the Remote

Connect is achieved by using an embedded cellular device in the vehicle (DCM:
Data Communication Module).

Remote Connect subscription

After you sign the Telematics Subscription Service Agreement, download the
Lexus App from your smartphone’s app store, and register within the app (or enroll
and complete registration at the dealer), you can begin using these services.A
variety of subscription terms are available. Contact your Lexus dealer, or call
1-800-25-LEXUS (1-800-255-3987) for further subscription details.

INFORMATION

■

Availability of service

Remote Connect is not available in some countries or areas.

■

Remote Connect Information

●

Remote Connect should only be used by authorized users.

●

Laws in some communities may require that the vehicle be within view of the user
when operating Remote Connect. In some states, use of Remote Connect may violate
state or local laws. Before using Remote Connect, check your state and local laws.

●

Any malfunction of the Lexus should be repaired by your Lexus dealer.

●

Remote Connect is designed to work at temperatures above -22°F (-30°C). This
specification is related to the Remote Connect operation, but is dependent on the
vehicle’s operating temperature range which may be different.

●

Content is subject to change without notice.

●

Some features of the Remote Connect may not be available on some models.

●

Additional information can be found at

https://www.lexus.com/enform/

●

Availability of functions of the Remote Connect service is dependent on network
reception level.

■

Safety information for Remote Connect

Refer to the safety information for Safety Connect:

→

P.527

* :

If equipped

7-1. Connected Services

528

Service Connect

Service Connect uses embedded telematics hardware to collect and transmit
vehicle data that allows Lexus to provide:

●

Vehicle Health Report (VHR) (Safety Recalls, Service Campaigns, Current
Vehicle Alerts, Required Maintenance, and Vehicle Condition Status)

●

Maintenance Notifications

●

Vehicle Alert Notifications

For details about this service and how to register, refer to

http://www.lexus.com/

enform/

. The Service Connect is achieved by using a Data Communication Mod-

ule (DCM) built in the vehicle.

INFORMATION

■

Availability of service

Service Connect is not available in some countries or areas.

■

Service Connect Information

Availability of functions of the Service Connect is dependent on network reception level.

■

Safety information for Service Connect

Refer to the safety information for Safety Connect:

→

P.527

* :

If equipped

7-1. Connected Services

529

ireles
s communication

Maintenance and care

8-1. Exterior maintenance and care

Washing the vehicle ...............

532

8-2. Cleaning and protecting the ve-

hicle interior

Cleaning the vehicle interi-

or ................................................

538

Cleaning the areas with sat-

in-finish metal accents.......

540

Cleaning the leather areas...

541

Cleaning the synthetic

leather areas...........................

542

Cleaning the air intake vent

......................................................

543

8-3. Maintenance

Maintenance requirements

.....................................................

548

Scheduled maintenance

outline........................................

549

Do-it-yourself maintenance

.....................................................

550

General maintenance ............

551

Engine compartment main-

tenance items list ..................

552

Luggage compartment

maintenance item list ..........

553

Vehicle interior mainte-

nance items list ......................

554

Vehicle exterior mainte-

nance items list ......................

555

Emission inspection and

maintenance (I/M) pro-
grams.........................................

556

8-4. Inspection of consumables

Do-it-yourself service pre-

cautions ....................................

557

Opening the hood ..................

559

Engine compartment............

560

Adding washer fluid ...............

567

12-volt battery..........................

568

Air conditioning filter main-

tenance......................................

571

8-5. Tire maintenance

Tire maintenance .....................

573

Tire inspection items...............

574

Run-flat tire features...............

577

Operation of the tire pres-

sure warning system............

578

Checking tire inflation pres-

sure............................................

590

Lifting the vehicle with a

floor jack...................................

592

Rotating the tires......................

593

Wheels.........................................

594

Replacing the tire ....................

596

Headlight aim...........................

605

531

Maintenance and car

Exterior maintenance and care

Washing the vehicle

WARNING

●

When washing the vehicle, do not apply water to the inside of the engine compart-
ment.
If water contacts electrical components, it may cause the vehicle to catch fire.

●

Exhaust gasses cause the exhaust pipes to become quite hot.
When washing the vehicle, be careful not to touch the exhaust pipes until they have
cooled sufficiently. Touching a hot exhaust pipe can cause burns.

NOTICE

■

To prevent paint deterioration and corrosion of the body and components (wheels,
etc.)

●

Wash the vehicle immediately in the following cases:

•

After driving near the sea coast

•

After driving on salted roads

•

If coal tar or tree sap is present on the paint surface

•

If dead insects, insect droppings or bird droppings are present on the paint surface

•

After driving in an area contaminated with soot, oily smoke, mine dust, iron powder
or chemical substances

•

If the vehicle becomes heavily soiled with dust or mud

•

If liquids such as benzine or gasoline are spilled on the paint surface

●

If the paint is chipped or scratched, have it repaired immediately.

●

To prevent the wheels from corroding, remove any dirt and store in a place with low
humidity when storing the wheels.

■

To prevent damage to the windshield wiper arms

When lifting the wiper arms away from the windshield, pull the driver side wiper arm
upward first, and repeat for the passenger side. When returning the wipers to their
original position, do so from the passenger side first.

Perform cleaning in a manner appropriate to each component and its material.

●

Working from top to bottom, liberally apply water to the vehicle body, wheel
wells and underside of the vehicle to remove any dirt and dust.

●

Wash the vehicle body using a sponge or soft cloth, such as a chamois.

●

For hard-to-remove marks, use car wash soap and rinse thoroughly with water.

●

Wipe away any water.

8-1. Exterior maintenance and care

532

INFORMATION

■

Self-restoring coat

The vehicle body has a self-restoring coating that is resistant to small surface scratches
caused by a car wash, etc.

●

The coating lasts for 5 to 8 years from when the vehicle is delivered from the plant.

●

The restoration time differs depending on the depth of the scratch and outside
temperature.
The restoration time may become shorter when the coating is warmed by applying
warm water.

●

Deep scratches caused by keys, coins, etc., cannot be restored.

●

Do not use waxes that contain abrasives.

■

When using a car wash

If the door handle becomes wet while the electronic key is within the effective range,
the door may lock and unlock repeatedly. In that case, follow the following correction
procedures to wash the vehicle:

●

Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the
vehicle is being washed.
Take care to ensure that the key is not stolen.

●

Set the electronic key to battery-saving mode to disable the smart access system with
push-button start.

■

Brake pads and calipers

Rust may form if the vehicle is parked with wet brake pads or disc rotors, causing them
to stick. Before parking the vehicle after it is washed, drive slowly and apply the brakes
several times to dry the parts.

Using an automatic car wash

NOTICE

Vehicles with rain-sensing windshield wipers:
When using an automatic car wash, move the wiper lever to the off position.
If the wiper lever is in the AUTO position, the wipers may operate unintentionally and the
wiper blades may be damaged.

●

Perform the following before washing your vehicle:

•

Fold the mirrors.

•

Vehicles with power back door:
Turn off the power back door.

8-1. Exterior maintenance and care

533

Maintenance and car

Start washing from the front of the vehicle.
Extend the mirrors before driving.

●

Brushes used in automatic car washes may scratch the vehicle surface, parts
(wheel, etc.) and harm your vehicle’s paint.

●

Depending on the automatic car wash, the rear spoiler may become caught,
preventing it from being washed or causing damage to it.

●

When the shift position needs to be held in N, refer to

P.156

Using a high pressure washer to wash the vehicle

NOTICE

●

When washing the vehicle, do not spray any of the cameras or their surrounding area
directly. The shock from high pressure water may cause a camera to malfunction.

●

Do not bring the tip of the nozzle close to connectors or the boots (rubber or resin
cover) of the following parts.
The parts may be damaged if sprayed by high-pressure water.

•

Drivetrain related parts

•

Steering parts

•

Suspension parts

•

Brake parts

●

Keep the tip of the nozzle at least 11.9 in. (30 cm) away from the vehicle body.
Otherwise resin parts, such as the moldings, bumpers, etc., may be deformed and
damaged. Also, do not continuously spray water on the same place.

●

Do not spray the lower part of the windshield continuously. If water enters the air
conditioning system intake located near the lower part of the windshield, the air
conditioning system may not operate correctly.

●

Do not wash the underside of the vehicle using a high pressure washer.

When using a high pressure washer, as water may enter the cabin, do not bring the
tip of the nozzle near the gaps around the doors or perimeter of the windows, or
spray these areas continuously.

Cleaning the wheels and wheel ornaments

Perform the following:

●

Remove any dirt immediately using a neutral cleaning agent.

●

Wash detergent off with water immediately after use.

8-1. Exterior maintenance and care

534

Lexus NX350h (2024 year). Manual in english - page 16