Citroen Jumpy Dispatch (2023 year). Manual in english

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identification documents and if possible, the label

If the vehicle is unlocked with the key in

► Pull the interior door opening handle.

bearing the key code.

the lock after locking it with the remote

Locking

The CITROËN dealer will be able to retrieve the

control or the Keyless Entry and Start

► Open the door.

key code and the transponder code, enabling a

system, all doors and the boot are

► For the side door, check that the child lock is

new key to be ordered.

unlocked.

not on. Refer to the corresponding section.

If the vehicle is unlocked with the key in the

Complete unlocking/locking

lock after locking it with the key, only the

doors (front door and sliding side door(s)) are

of the vehicle with the key

unlocked. The side-hinged doors and tailgate

Use this procedure in the following situations:

are not unlocked. Switching on the ignition

- Remote control battery discharged.

unlocks them.

Front passenger door

- Remote control malfunction.

- Vehicle battery discharged.

- Vehicle in an area subject to strong

Central locking not

electromagnetic interference.

functioning

In the first case, change the remote control

Use these procedures in the following cases:

battery.

- Central locking malfunction.

Sliding side door

In the second case, reinitialise the remote

- Battery disconnected or discharged.

► Remove the black cap on the edge of the

control.

Refer to the corresponding sections.

door, using the key.

In the event of a malfunction of the

► Insert the key into the door lock.

► Insert the key in the aperture without

central locking system, the battery must

► Turn the key towards the front/rear to unlock/

forcing it, then without turning it, move the latch

be disconnected to ensure that the vehicle is

lock the vehicle.

sideways towards the inside of the door.

locked fully.

► Turn the key towards the rear again within

► Remove the key and refit the black cap.

5 seconds to deadlock the vehicle.

► Close the doors and check from the outside

Front left-hand door

that the vehicle is locked.

If the vehicle is fitted with an alarm, it will

► Insert the key into the door lock.

not be activated when locking with the

Side-hinged doors

► Turn the key towards the rear of the vehicle

key.

to lock it, or towards the front to unlock it.

Unlocking

If the alarm is activated, the siren sounds

► Use the interior opening handle.

when the door is opened; switch on the

Front passenger door and sliding

Locking

ignition to stop it.

side door

► If fitted to your vehicle, check that the electric

Unlocking

child lock is not on.

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► Open the left-hand side-hinged door.

Changing the battery

► Unclip the cover by inserting a small

screwdriver in the slot and lift the cover.

If the battery is flat, this warning lamp

► Remove the flat battery from its housing.

comes on, accompanied by an audible

► Put the new battery in place, respecting the

signal and the display of a message.

polarity. Start by inserting it into the contacts

Battery type: CR2032/3 volts.

located in the corner, then clip the cover onto

Without Keyless Entry and Start

the unit.

► Insert the key into the latch aperture on the

► Reinitialise the remote control.

edge of the door (without forcing it) and slide the

For more information on Reinitialising the

assembly upwards.

remote control, refer to the corresponding

► Remove the key.

section.

► Close the door and check from the outside

Do not throw remote control batteries

that the vehicle is locked.

away, as they contain metals that are

harmful to the environment. Take them to an

Unlocking the tailgate

approved disposal point.

Reinitialising the remote

control

With Keyless Entry and Start

Following replacement of the battery or in

the event of a fault, it may be necessary to

reinitialise the remote control.

► From inside the vehicle, insert a small

screwdriver into hole A on the lock to unlock the

tailgate.

► Move the latch to the left.

If the fault persists after closing again,

the tailgate will remain locked.

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Without Keyless Entry and Start

► Insert the mechanical key (incorporated into

The indicator lamp comes on to confirm the

the remote control) into the lock to open the

central locking of the vehicle.

vehicle.

Central locking does not take place if any

► Place the electronic key against the back-up

of the doors are open.

reader on the steering column and hold it there

until the ignition is switched on.

When locking/deadlocking from the

► With a manual gearbox, place the gear lever

outside

in neutral then fully depress the clutch pedal.

When the vehicle is locked or deadlocked

► With an automatic gearbox or drive

from the outside, the indicator lamp flashes

selector, while in mode P, depress the brake

and the button is deactivated.

pedal.

► After normal locking, pull one of the

► Switch on the ignition by pressing the

interior door controls to unlock the vehicle.

"START/STOP" button.

► Switch the ignition off.

► After deadlocking, you must use the

If the fault persists after reinitialisation, contact a

► Turn the key to position 2 (Ignition on).

remote control, the "Keyless Entry and

CITROËN dealer or a qualified workshop without

► Immediately press the closed padlock button

Start" system or the built-in key to unlock the

delay.

for a few seconds.

vehicle.

► Switch off the ignition and remove the key

from the ignition switch.

Central locking

Driving with the doors locked makes

The remote control is now fully operational

access for the emergency services more

again.

difficult in an emergency.

With Keyless Entry and Start

When transporting an oversized load

(tailgate or side-hinged doors open),

press the button to lock only the cab doors.

Manual

► Press this button to lock/unlock the vehicle

(doors, tailgate or side-hinged doors) from inside

the passenger compartment.

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► With the door unlocked, press and

Electric sliding side

hold this button until the corresponding

door(s)

sliding side door has opened.

The exterior and interior door handles and the

► Press this button again to reverse the

interior buttons allow the electrically powered

direction of the door's movement.

When transporting an oversized load

movement of the door to be started.

(tailgate or side-hinged doors open),

The remote control buttons are not active

Opening and closing of the doors is

press the button to lock only the front and rear

with the ignition switched on.

accompanied by an audible signal.

doors (sliding side door).

With the button(s) on the door pillar

Opening

When locking from inside, the door

With the exterior or interior handle

mirrors do not fold.

Central locking from the inside does not

operate if one of the doors is open (indicated

by a mechanical noise coming from the

locks).

When the tailgate or side-hinged doors are

open, only the other doors are locked (the

button does not light up).

► With the door unlocked, pull and release the

handle to start opening the door. Pull the handle

again to reverse the direction of the door's

Automatic (anti-intrusion

movement.

With the button(s) at the front

security)

With the remote control

The doors and the tailgate or the side-hinged

doors can lock automatically while driving (speed

above 6 mph (10 km/h)).

To deactivate/reactivate this function (activated

by default):

► Press the button until an audible signal is

heard and/or a message appears on the screen.

► With total unlocking activated and the child

lock deactivated, to unlock the vehicle and start

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opening a door, press the button corresponding

The remote control buttons are not active

The button(s) at the front or on the door

to the door you wish to open.

with the ignition switched on.

pillar is not operational and pressing it

► With selective unlocking activated, to unlock

results in an audible signal, if:

only the loading area and start opening a door,

With the button(s) on the door pillar

- the vehicle is moving,

press the button corresponding to the door you

- the child lock is on (activated) (for the

wish to open.

buttons on the door pillars),

► In both cases, pressing the button again

- the vehicle has been locked or deadlocked

reverses the direction of the door's movement.

from outside (using the key, remote control

or Keyless Entry and Starting, depending on

Closing

equipment).

The button for the left-hand door is not

With the exterior handle

operational and pressing it results in an

audible signal if the fuel filler flap is open.

General

With the button(s) at the front

recommendations for the

sliding side doors

Doors must only be operated when the

vehicle is stationary.

For your safety and that of your passengers,

► Pull and release the handle to start closing

as well as for correct operation of the doors,

the door. Pull the handle again to reverse the

you are strongly advised not to drive with a

direction of the door's movement.

► To start closing a door, press the

door open.

With the remote control

corresponding button for that door. Press again

Always check that it is safe to operate the

to reverse the direction of the door's movement.

door and in particular, be sure not to leave

► Press and hold this button until the

children or animals near the door controls

sliding side door has closed. Pull the

The button is not operational and

without supervision.

handle again to reverse the direction of the

pressing it results in an audible signal, if

The audible warning, the lighting of the "door

door's movement.

the speed of the vehicle is above 20 mph (30

open" warning lamp and the message on the

km/h).

screen are there to remind you. Contact a

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CITROËN dealer or a qualified workshop if

Take care not to block the guide space

Doors and door clearances

you want to deactivate this warning.

on the floor so that the door can slide

Lock the vehicle when you use an automatic

correctly.

car wash.

For safety and functional reasons, do not

drive with the sliding side door open.

Before opening or closing and while

moving doors, ensure that no person,

The electric controls are disabled in the

animal or object is in the door frame or any

event of an impact. Manual opening and

other position that would block the desired

closing remain possible.

movement, inside or outside the vehicle.

If this advice is not followed, injuries or

While starting the engine, door

When open, a door projects beyond the body.

damage may occur if any part of a person or

movements are paused, resuming when

Allow adequate clearance when parking

an object is trapped or caught.

the engine is running.

alongside walls, lamp-posts, high pavements,

Electrical door opening is disabled at speeds

etc.

above 2 mph (3 km/h):

Depending on the engine fitted, if

- However, if the vehicle started moving

the door is closed and an opening

while the doors were open, the speed must

request is issued in Stop mode of Stop &

be reduced below 19 mph (30 km/h) before

Start, the door will open slightly and then

they can be closed.

stop. In Start mode, the door will resume its

- Any attempt to open a door electrically

movement when the engine re-starts.

using the interior handle while driving results

in it only being possible to open the door

To hold the sliding side door in the open

manually.

position, open the door fully to engage

- This situation is accompanied by the

the latch (located at the bottom of the door).

When open, a door never projects

audible warning, the lighting of the "door

beyond the rear bumper.

open" warning lamp and the message on the

screen. To release the door and be able to

operate it again, it is necessary to stop the

vehicle.

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Safety/Obstacle detection

► Fully open the door(s) electrically.

If your vehicle is on a slope, with the front of the

► Close the door(s) electrically.

vehicle facing down the slope, the door may not

with electric door(s)

On completion of this procedure, electric

stay open and may close violently with the risk

operation of the doors is restored.

of injury.

However, if a problem persists following this

In the case of a steep slope, the door

procedure, contact a CITROËN dealer or a

may be driven by its own weight and as a

qualified workshop.

consequence may open or close violently.

There would not be time for action at the

On a steep slope

electric controls to take effect.

There would not be time for the obstacle

detection system to react.

Take care not to leave the vehicle on a

The obstacle detection system is triggered when

steep slope with the door(s) open without

the moving door encounters an obstacle with a

supervision. If this advice is not followed,

certain level of physical resistance. If an obstacle

injuries or damage may occur if a person or

is detected:

an object is trapped or caught.

- while the door is closing, the door stops then

opens fully.

It is possible to open and close the doors

- while the door is opening, the door stops then

electrically on slopes of up to a 20% gradient.

closes.

If the vehicle is on a slope, with the front of the

- twice in succession during a movement of the

vehicle facing up the slope, open the door with

door, the door will no longer close electrically

care. The door may open more quickly due to

(uninitialisation).

the incline.

On a steep slope: a safety system slows down

On a steep slope, guide the side door manually

the movement of the door.

to help it to close.

In all cases, wait a few seconds before operating

the door (closing or opening).

Close the door manually for safety reasons.

Then reinitialise the door.

Reinitialising electric doors

If electrical operations no longer work:

► Fully close the door(s) manually.

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positioned, so that you do not lose your

indicators flashing for a few seconds,

Hands-free sliding side

balance (rain, snow, ice, mud, etc.).

accompanied by an audible signal.

door(s)

Take care not to touch the exhaust tailpipe

The movement of the door is reversed if the

when making the movement with your foot -

movement of the foot takes place during the

Opening/Closing

risk of burns.

manoeuvre.

If the vehicle is so equipped, the electric door

mirrors fold/unfold on locking/unlocking the

vehicle.

Automatic locking

The vehicle locks itself following the hands-free

closing of the sliding door.

If your vehicle is not fitted with an alarm,

locking is signalled by the fixed

illumination of the direction indicators for

about two seconds.

With a movement of your foot while keeping the

► Put your foot beneath the corner of the rear

Depending on your version, the door mirrors

remote control on your person in the recognition

bumper, then move the foot at normal speed with

fold at the same time.

zone A, the system unlocks and opens the

a sweeping side movement.

sliding side door or closes and locks it.

The sensor detects the foot approaching and

The remote control must be located at the rear

leaving and triggers the opening or closing of the

Activation/Deactivation

of the vehicle, at least about 30 cm but no more

side door.

With audio system or touch screen

than about 2 m from the vehicle.

Make the movement without interruption

By default, hands-free access is activated.

The automatic locking after closing the

and do not repeat it immediately

The "Hands-Free Tailgate Access"

door can be programmed in the vehicle

afterwards or several times.

function or automatic vehicle

configuration menu.

If the door does not open, wait about

locking when the sliding door is closed is

2 seconds before trying again.

activated and deactivated via the vehicle

Before making the movement with your

Do not keep the foot in the air.

configuration menu.

foot, ensure that you are steady and well

Confirmation that the door is going to

open or close is signalled by the direction

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Malfunction

- A trailer is coupled or decoupled.

Side-hinged rear doors

- A bicycle carrier is installed or removed.

An audible signal repeated three times while

- Bicycles are loaded on to or unloaded from

using the function indicates a fault with the

the bicycle carrier.

system.

- Something is deposited or lifted behind the

Have it checked by a CITROËN dealer or a

vehicle.

qualified workshop.

- An animal approaches the bumper,

If the "Hands-free tailgate access

- The vehicle is washed.

self-locking" option is selected in the

- The vehicle is being serviced.

vehicle menu and after closing the door,

- A wheel is changed.

check that the vehicle is properly locked.

To avoid any sudden operation, keep the key

Locking will not take place:

away from the detection zone (also from the

- if the ignition is on,

boot’s interior sides) or deactivate the function

- if one of the doors or the tailgate is open,

in the vehicle configuration menu.

► After first opening the left-hand door, pull the

- if a "Keyless Entry and Start" remote

lever A towards you to open the right-hand door.

control is inside the vehicle.

Ensure that no person or object might

If a number of gestures with your foot have

Closing

prevent the correct opening or closing of

no effect, wait a few seconds before starting

the doors.

► First close the right-hand door, then the left-

again.

Be aware of children when operating the

hand door.

The system is automatically deactivated in

doors.

If the left-hand door is closed first, a

heavy rain or with accumulations of snow.

buffer stop located on the edge of the

If it does not work, make sure that the

right-hand door prevents it closing.

remote control is not exposed to a source of

electromagnetic interference (smartphone,

etc.).

Operation may be affected if using a

prosthetic leg.

This system may not work correctly if your

vehicle is fitted with a towbar.

The side door may open or close without

warning if:

If the left-hand side-hinged door is not properly

– Your vehicle is fitted with a towbar.

closed, the "door open" warning lamp lights up

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(the right-hand door is not detected). For more

device required by legislation and regulations

In the event of a malfunction or if you

information on the List of warning lamps and,

in your country.

experience difficulty opening or closing

in particular, the door open warning, refer to the

the tailgate, have it checked by a CITROËN

corresponding section.

dealer or a qualified workshop without delay,

to avoid the issue deteriorating and prevent

Opening to approximately

any risk of the tailgate dropping, potentially

causing serious injury.

180°

Tailgate rear screen

The opening rear screen allows you to access

Tailgate

the rear of the vehicle directly, without having to

open the tailgate.

Opening

If fitted to your vehicle, a check strap system

allows the doors to be opened from about 90° to

about 180°.

► After unlocking the vehicle, pull the handle,

► Pull the yellow control when the door is open.

then raise the tailgate.

The check strap will engage again automatically

Closing

After unlocking the vehicle, press this control and

on closing.

lift the rear screen to open it.

► Lower the tailgate using the interior grab

When parked with the rear doors open to

handle, then lock it.

90°, the doors will cover the rear lamps.

Closing

If the tailgate is not properly closed, the "door

In order to warn other road users travelling in

Close the rear screen by pressing the centre of

open" warning lamp comes on. For more

the same direction (who may not be aware

the glass until it is fully closed.

information on the list of warning and indicator

that the vehicle is stationary) of the vehicle's

If the tailgate rear screen is not properly closed,

lamps, and in particular the door open warning,

position, use a warning triangle or other

the "door open" warning lamp comes on. For

refer to the corresponding section.

more information on the list of warning and

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indicator lamps and in particular the door open

Interior volumetric monitoring

If your vehicle is fitted with Additional

warning, refer to the corresponding section.

Heating / Ventilation, volumetric

The system only checks for any

monitoring is not compatible with this system.

The tailgate and rear screen cannot both

variation in volume in the cab.

For more information on Additional Heating

be open at the same time, to avoid

The alarm is triggered if anyone

/ Ventilation, refer to the corresponding

damaging them.

breaks a window or enters the

section.

vehicle’s cab; however it is not

triggered if someone enters the

Alarm

loading area.

Locking the vehicle with full

alarm system

The system checks for any

variation in volume in the

Activation

(Depending on version)

passenger compartment.

► Switch off the ignition and exit the vehicle.

The alarm is triggered if anyone

► Lock or deadlock the vehicle using the

breaks a window, enters the

remote control or with the Keyless Entry and

passenger compartment or

Start system.

moves inside the vehicle.

When the monitoring system is active, the red

Self-protection function

indicator lamp in the button flashes once per

second and the direction indicators come on for

The system checks whether any of its

about 2 seconds.

components are out of service.

The exterior perimeter monitoring is activated

The alarm is triggered if the battery, the central

System which protects and provides a deterrent

after 5 seconds and the interior volumetric

control or the siren wiring is put out of service or

against theft and break-ins.

monitoring after 45 seconds.

damaged.

Exterior perimeter monitoring

Door, tailgate/side-hinged doors or

Work on the alarm system

The system checks for opening of the vehicle.

bonnet

Contact a CITROËN dealer or a qualified

The alarm is triggered if anyone tries to open a

If an opening is not properly closed, the

workshop.

door, the boot or the bonnet, for example.

vehicle is not locked, but the exterior

perimeter monitoring will be activated after

45 seconds, at the same time as the interior

volumetric monitoring.

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Deactivation

Locking the vehicle

Reactivating interior volumetric

► Press the remote control unlocking

monitoring

with exterior perimeter

button.

► Deactivate exterior perimeter monitoring by

monitoring only

unlocking the vehicle using the remote control or

► Unlock the vehicle with the Keyless Entry and

Deactivate the interior volumetric monitoring to

the "Keyless Entry and Start" system.

Start system.

avoid the unwanted triggering of the alarm, in

The indicator lamp in the button goes off.

The monitoring system is deactivated: the

certain cases such as:

► Reactivate the full alarm system by locking

indicator lamp in the button goes off and the

- Slightly open window.

the vehicle using the remote control or the

direction indicators flash for about 2 seconds.

- Washing the vehicle.

"Keyless Entry and Start" system.

- Changing a wheel.

The red indicator lamp in the button once again

If the vehicle automatically locks itself

- Towing the vehicle.

flashes every second.

again (as happens if a door or the boot is

- Transport on a ship or ferry.

not opened within 30 seconds of unlocking),

Locking the vehicle without

the monitoring system is automatically

Deactivating interior volumetric

reactivated.

activating the alarm

monitoring

► Lock or deadlock the vehicle using the key

► Switch off the ignition and within 10 seconds

(integral to the remote control) in the driver's

Triggering of the alarm

press the alarm button until the indicator lamp is

door lock.

This is indicated by sounding of the siren

on fixed.

and flashing of the direction indicators for 30

► Exit the vehicle.

Failure of the remote control

seconds.

► Immediately lock the vehicle using the remote

To deactivate the monitoring functions:

The monitoring functions remain active until

control or the "Keyless Entry and Start" system.

► unlock the vehicle using the key (integral to

the alarm has been triggered ten times in

Only exterior perimeter monitoring is activated;

the remote control) in the driver's door lock,

succession.

the red indicator lamp in the button flashes every

► Open the door; this sets off the alarm.

When the vehicle is unlocked, rapid flashing of

second.

► Upon switching on the ignition the alarm

the indicator lamp in the button indicates that the

To take effect, this deactivation must be

stops. The button indicator lamp goes off.

alarm was triggered during your absence. When

performed whenever the ignition is switched

the ignition is switched on, this flashing stops

off.

Malfunction

immediately.

When the ignition is switched on, the fixed

lighting of the red indicator lamp in the button

indicates a system malfunction.

Have it checked by a CITROËN dealer or a

qualified workshop.

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Automatic activation

the ignition is switched off if the front doors

If an electric window meets an obstacle

are not open.

during operation, the movement of the

(Depending on version)

After that time, the controls are disabled. To

window must be reversed. To do this, press

The system is activated automatically 2 minutes

reactivate them, switch the ignition on again.

the relevant control.

after the last door or the boot is closed.

When the driver operates the passenger

► To avoid triggering the alarm on entering the

electric window control, it is important to

vehicle, first press the unlocking button on the

Safety anti-pinch

ensure that nothing can prevent the window

remote control or unlock the vehicle using the

If your vehicle is fitted with the safety anti-pinch

from closing properly.

"Keyless Entry and Start" system.

function, when the window rises and meets an

Pay particular attention to children when

obstacle, it stops and partially lowers.

operating the windows.

Electric windows

In the event of unwanted opening of the window

Do not put your head or arms through the

on closing, press the control until the window

open windows when the vehicle is moving -

opens completely. Within 4 seconds, pull the

risk of serious injury!

control until the window closes.

The safety anti-pinch does not operate while

1. Left-hand front.

doing this.

2. Right-hand front.

Reinitialising the electric

Operation

windows

► To open/close the window manually, press/

After reconnecting the battery, or in the event

pull the switch without passing the point of

of abnormal window movement, the anti-pinch

resistance; the window stops as soon as the

function must be reinitialised.

switch is released.

The anti-pinch function is disabled during the

► To open/close the window automatically,

following sequence of operations.

press/pull the switch fully, beyond the point of

For each window:

resistance; the window opens/closes completely

► Lower the window fully, then raise it; it will

when the switch is released (pressing the switch

rise in steps of a few centimetres each time the

again stops the movement of the window).

control is pressed. Repeat the operation until the

window is fully closed.

The electric window controls remain

► Continue to pull the control for at least one

operational for about 45 seconds after

second after the window reaches the closed

position.

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Ease of use and comfort

Correct driving position

Manually-adjusted front

Height

Before taking to the road and to make the most

seats

of the ergonomic layout of the instruments and

controls, carry out these adjustments in the

For more information on the Seat belts,

following order:

refer to the corresponding section.

- the height of the head restraint,

- the seat backrest angle,

Longitudinal

- the seat cushion height,

► Pull the control upwards to raise or push it

- the longitudinal position of the seat,

downwards to lower, until you obtain the position

- the height and reach of the steering wheel,

required.

- the rear view mirror and door mirrors.

Backrest angle

► Raise the control bar and slide the seat

forwards or backwards.

► Release the control bar to lock the seat in

position on one of the notches.

Before moving the seat backwards,

► Depending on equipment, turn the knob

ensure that there is nothing that might

or pull the control all the way up and tilt the

prevent the full travel of the seat.

backrest forwards or backwards to obtain the

There is a risk of trapping or pinching

desired angle.

Once these adjustments have been

passengers if present in the rear seats or

jamming the seat if large objects are placed

Lumbar

made, check the instrument panel can be

viewed correctly from your driving position.

on the floor behind the seat.

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Ease of use and comfort

► Turn the knob to obtain the desired level of

To return to the normal position, pull the control

Seat cushion height

lumbar support.

up to release the backrest, then pull the backrest

up to its raised position.

Table position of the driver's

Electric front seat

To avoid discharging the battery, carry

The table position of the driver's allows rear

out these adjustments with the engine

► Tilt the control upwards or downwards to

passengers to be helped out of the vehicle (by

running.

obtain the desired height.

the emergency services).

For more information on the Seat belts,

Backrest angle

Check that there is no object that could

refer to the corresponding section.

interfere with the movement of a seat,

both above and below.

Longitudinal

► Place the head restraint in the low position,

and if fitted to your vehicle, raise the armrest and

fold the table fitted to the back of the seat.

► Tilt the control forwards or rearwards to

adjust the angle of the backrest.

► Push the control forwards or rearwards to

slide the seat.

Before moving the seat backwards,

ensure that there is nothing that might

prevent the full travel of the seat.

There is a risk of trapping or pinching

passengers if present in the rear seats or

► Pull the control fully up and tip the backrest

jamming the seat if large objects are placed

forward.

on the floor behind the seat.

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Ease of use and comfort

Never drive with the head restraints removed;

Head restraint height

Armrest

they must be fitted and correctly adjusted.

adjustment

2-seat front bench seat

If fitted in the vehicle, this is fixed and has a seat

belt built into the backrest for the seat next to the

driver’s seat.

For more information on the Seat belts,

refer to the corresponding section.

Under-seat storage

The armrest has notches.

► Pull the armrest fully up

► Lower it fully down.

If fitted to your vehicle.

► Raise the armrest to the desired position.

► To raise it, pull it upwards as far as possible

(notch).

► To remove it, press the lug A and pull it

Heated driver's seat

upwards.

► To put it back in place, engage the head

restraint rods in the openings keeping them in

If the vehicle is so equipped, a storage space is

line with the seat backrest.

provided under the seat.

► To lower it, press the lug A and push down on

► Pull the strap towards you to tip the seat

the head restraint at the same time.

cushion.

The head restraint has a frame with

notches which prevents it from lowering;

this is a safety device in case of impact.

The adjustment is correct when the upper

edge of the head restraint is level with the

top of the head.

If fitted to your vehicle.

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Ease of use and comfort

► With the engine running and when the

This function provides lumbar massage; it only

Electric lumbar

outside temperature is below 20 °C, use the

operates when the engine is running as well as

adjustment knob to switch on and select the level

adjustment

in STOP mode of the Stop & Start system.

of heating required from 0 (off) to 3 (high).

Activation/Deactivation

Prolonged use of heated seats is not

► Press this button to activate/deactivate

recommended for people with sensitive

the function.

skin.

Upon activation, the indicator lamp comes on.

There is a risk of burns for people whose

The massage function is activated for a period

perception of heat is impaired (e.g. illness,

of one hour.

taking medication).

During this time, massage is performed in

To keep the heated pad intact and to prevent

6 cycles of 10 minutes (6 minutes of massage

a short circuit:

followed by a 4-minute break).

- Do not place heavy or sharp objects on the

After one hour, the function is deactivated; the

seat.

indicator lamp goes off.

- Do not kneel or stand on the seat.

► Press the control to obtain the desired lumbar

- Do not spill liquids onto the seat.

support.

Adjustment of intensity

- Never use the heating function if the seat

is damp.

Massage function

Do not use the function when the seat

is not occupied.

Reduce the heating intensity as soon as

possible.

When the seat and passenger compartment

have reached a satisfactory temperature,

switch the function off; reducing electrical

consumption in turn decreases energy

consumption.

Press this button to adjust the intensity of

the massage.

Two levels of massage are available.

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Ease of use and comfort

into account in order to correctly judge the

► Lock the vehicle from the outside.

Steering wheel

distance of vehicles approaching from behind.

If the mirrors are folded using control A,

adjustment

they will not unfold when the vehicle is

unlocked.

Electric unfolding

The door mirrors are unfolded electrically when

the vehicle is unlocked using the remote control

or key. Unless folding was selected with control

A, pull the control in the central position towards

the rear again.

Folding/unfolding when locking/unlocking

the vehicle can be deactivated. Contact a

► Move control A to the right or to the left to

► When stationary, lower the control lever to

CITROËN dealer or a qualified workshop.

select the corresponding mirror.

release the steering wheel.

If necessary, the mirrors can be folded

► Move control B in any of the four directions

► Adjust the height and reach.

manually.

to adjust.

► Pull the control lever to lock the steering

► Return control A to its central position.

wheel.

Heated mirrors

As a safety precaution, these operations

Manual folding

must only be carried out while the vehicle

The mirrors can be folded manually (parking

is stationary.

obstruction, narrow garage, etc.).

► Turn the mirror towards the vehicle.

Electric folding

Mirrors

Depending on equipment, the door mirrors can

be folded electrically.

Door mirrors

► From the inside, with the

► Press one of these buttons.

As a safety measure, the mirrors should

ignition on, place control A in the

be adjusted to reduce the "blind spots".

For more information on Rear screen

central position.

The objects that you see in the mirrors are

demisting/de-icing, refer to the

► Pull control A backwards.

in fact closer than they appear. Take this

corresponding section.

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Rear view mirror

Equipped with an anti-dazzle system, which

darkens the mirror glass and reduces the

nuisance to the driver caused by the sun,

headlamps of other vehicles, etc.

Day/night position

Once the removable flap has been

removed, you can load long objects

For the version without athermic

under the outer seat.

windscreen, to limit the obstruction of you

field of vision through the windscreen, we

recommend you to place the toll badge in the

Removable flap (type 1)

upper part of the windscreen.

► Pull the lever to change to the anti-dazzle

Removing the flap

"night” position.

► Push the lever to change to the normal "day"

Moduwork

position.

Windscreen zone for toll

badge

The cushion of the bench seat's outer seat can

Depending on the version, the vehicle can be

be folded up against the backrest to create a

equiped with a athermic windscreen type.

loading area inside the cab.

For a best functionnement of the toll badge

A removable flap on the partition can be

system, it is necessary to place the toll badge on

removed to allow long objects to be loaded.

the zone of windscreen provided for the purpose

symbolised with of black dotteds around of the

interior rear view mirror base.

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Ease of use and comfort

► While holding the flap with one hand, turn the

Removable flap (type 2)

Never put your hand underneath the seat

control at the top of the flap with the other hand

cushion to guide it upwards, as your

to release it.

fingers may become trapped.

► Lower the flap to remove it from its housing.

Always use only the strap.

► Stow it behind the driver’s seat, clipping it into

the attachment lugs.

► Turn the control at the top of the flap to

secure it.

Refitting the flap

► To open or close the flap, slide it to the left

or right.

The flap is kept in the closed or open position

with magnets located at each end position.

When the outer seat is raised and the

Folding seat cushion

flap is removed, you must install the

anti-slip net.

Raising the seat cushion

Refer to the Anti-slip net section.

► Tilt the flap, with the yellow hinges pointing

downwards.

► Insert the hinges into their housing then press

down fully (to avoid vibrations).

► With one hand lift the flap to close it, then

with the other hand turn the control at the top of

the flap to secure it.

► With one hand, firmly pull the strap forwards

to unlock the seat cushion.

► A strut lifts the seat cushoin against the

backrest.

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Ease of use and comfort

Lowering the seat cushion

Anti-slip net

turn it a quarter turn (in a clockwise direction) to

lock it.

Installing the net

► Put the second fastener into the lower cut-out

2, located on the seat base. Keep the fastener

pressed against the structure, then turn it a

quarter turn (in a clockwise direction) to lock it.

► Secure the first hook to the ring 3 located in

the glove box.

► Secure the second hook to the ring 4 located

on the floor.

Removing the net

► Release the hooks from the rings 4 and 3.

► Remove the lower fastener 2 then the upper

► Remove the anti-slip net.

fastener 1, turning them by a quarter turn

► To reposition the seat cushion, press firmly

backwards to unlock them.

on the top of the seat with one hand to lower the

seat cushion until it locks into the seat position.

Make sure that the size, shape and

volume of the loads carried are

Ensure that there are no objects or feet

compatible with the highway code and safety

obstructing the anchorage points or

regulations and do not impair the driver’s field

preventing the assembly from locking

of vision.

properly.

All loads must be appropriately secured

► Put the first fastener into the upper cut-out 1,

to prevent or minimise displacement and

located beneath the folded seat cushion. Keep

prevent injury.

the fastener pressed against the structure, then

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Ease of use and comfort

Install the anti-slip net (supplied with the

Central seat cushion

vehicle) every time that the seat is raised and

storage

the partition flap removed.

Never use the net for any other purposes.

Regularly check the condition of the anti-

slip net. As soon as signs of wear or tear

appear, contact a CITROËN dealer to have

it replaced by an anti-slip net that meets the

specifications required by CITROËN for the

vehicle.

Always fit the removable flap back into place

when you are not carrying any long loads.

"Rotating writing table"

Never use the table while the vehicle is

If fitted to your vehicle, the central seat cushion

being driven.

of the bench seat can be tilted to form a pivoting

In the event of sudden braking or impact, any

Precautions for the seats

writing table, thus creating a mobile desk (with

objects on the table might become dangerous

and bench seats

the vehicle stationary).

projectiles that could cause injury.

Do not remove a head restraint without storing it

► Pull the handle located at the top of the

and securing it to a support.

backrest cushion.

Ensure that the passengers can always access

the seat belts and fasten them easily.

A passenger must not take their seat without

adjusting the seat's head restraint correctly and

adjusting and fastening their seat belt.

Ensure that no object or passenger feet

could obstruct the anchorage points or

prevent the correct latching of the assembly.

If removing and storing seats and bench

seats out of the vehicle, ensure that they

are placed in a clean area, so as to avoid

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Ease of use and comfort

introducing any foreign bodies into the

The different equipment and settings described

mechanisms.

hereafter vary according to the version and the

configuration of your vehicle.

The seats and bench seats are not

designed for any other use than in the

vehicle. They are equipped with mechanisms

and features that may be damaged if used

improperly or if dropped.

Loading luggage or objects

behind the row 3 seat and

The bench seat has a one-piece backrest that

bench seat

may be fixed or foldable (table position).

For more information on the Seat belts,

When driving, it is prohibited to have a

refer to the corresponding section.

passenger:

- in rows 2 and 3, in the outer right-hand seat, if

Access to row 3

the bench seat is in the fully folded position,

- in the centre seat if the outer right-hand seat is

in the fully folded position,

- in row 3 if the backrest in front (row 2) is in the

table position,

- in row 3 if the seat/bench seat in front (row 2)

is in the fully folded position.

If you want to load luggage onto the backrests in

row 3 while in the table position, the backrests in

row 2 must also be in the table position.

Fixed one-piece bench

seat

Combi, Business

► Using the handle, release the rear feet then

tip the seat forward.

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Ease of use and comfort

► To return the seat, tip the bench towards the

Tilting

rear until the feet lock into place..

► If your vehicle has the facility, place the

It is not necessary to fold the backrest

backrest in the table position.

(table position) to tip the bench seat for

access to row 3.

Folding the backrest to the

table position

► Put the head restraints in the low position.

► Release the front feet using the handles.

► Disengage the bench seat from its

anchorages.

► Remove the bench seat.

► Using the handle, release the rear feet then

tip the seat forward.

Refitting

► To return the seat, tip the bench towards the

► Check that there is no object obstructing the

rear until the feet lock into place..

anchorages and preventing the feet locking into

► From the rear, lower the handle to release the

place.

backrest.

Removing

► From the front, raise the handle to release

► If the vehicle is so equipped, place the

the backrest.

backrest in the table position.

► Fold the backrest onto the cushion.

► Tip the bench seat.

► To return the backrest to its normal position,

raise the handle and pull the backrest up.

Do not leave objects (such as a bag or

► Engage the front feet in the anchorages on

toys) on the cushion when folding the

the floor (as shown above).

backrest.

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Ease of use and comfort

Check that the seat has correctly locked

Access to row 3

on the floor when returned to the seating

(example for an individual seat)

position.

Fixed rear seat and bench

seat

Combi, Business

► Lock the front feet using the handles.

► Tip the bench seat backwards until the rear

The different equipment and settings described

feet lock into place.

hereafter vary according to the version and the

configuration of your vehicle.

► Using the handle, release the rear feet then

Be careful of passengers' feet when

tip the seat forward.

tipping.

► To return the seat to the normal position, tip

the seat backwards until the rear feet engage in

their anchorages.

It is not necessary to fold the backrest

(table position) to tip the bench seat and

so access row 3.

The seat has a backrest that may be fixed or

Folding the backrest into

foldable (table position).

the table position

The bench seat has a one-piece backrest that

may be fixed or foldable (table position).

► Place the head restraints in the low position.

► If the vehicle is so equipped, pull the control

For more information on the Seat belts,

and raise the backrest (from the rear, lower the

refer to the corresponding section.

handle).

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Ease of use and comfort

► Remove the seat through the side door for

row 2 or from the rear for row 3.

Refitting

(example of an individual seat)

► Check that there is no object obstructing the

anchorage points and preventing the feet locking

correctly into place.

► From the rear, lower the lever to release the

backrest.

► From the front, raise the lever to release the

► Using the handle, release the rear feet then

backrest.

tip the seat forward.

► Fold the backrest onto the seat cushion.

► To return the seat to the normal position,

► To return the backrest to the normal position,

unfold the seat backwards until the rear feet

raise the lever and pull the backrest up (from the

► Engage the front feet in the anchorage points

engage in their anchorages.

rear, lower the lever).

on the floor (as shown above).

Removing

Do not leave objects (such as a bag or

toys) on the seat cushion when folding

(example of an individual seat)

the backrest.

► Tip the seat.

Tilting

(example of an individual seat)

► If your vehicle has the facility, place the

backrest in the table position.

► Lock the front feet using the levers.

► Tilt the seat towards the rear until the rear

feet lock into place.

Be careful of passengers' feet during the

► Release the front feet using the handles.

manoeuvre.

► Disengage the seat from its anchorages.

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Ease of use and comfort

► Release the control when the desired position

is reached.

Moving forward or backward

(example for an individual seat)

The individual seat is always on the right and the

bench seat on the left (facing forward).

The seat has an independent backrest and the

► If fitted to your vehicle, pull the control and

bench seat has two independent backrests.

raise the backrest (from the rear, lower the

lever).

For more information on the Seat belts,

refer to the corresponding section.

Check that the seat has correctly

engaged in its anchorage points on the

floor when returned to the sitting position.

Adjusting the angle of the

Two controls are provided for moving the seat

forward and backward:

backrest

► From the rear, pull the strap without going

The reclining backrest can be adjusted to several

Rear seat and bench seat

beyond the point of resistance and push the seat

positions.

forward or pull it backward.

on rails

► From the front, raise the control and slide the

Feel, Shine, Business Lounge

seat forward or backward.

The different equipment and settings described

hereafter vary according to the version and the

configuration of your vehicle.

► To recline the backrest, pull the control

upwards (from the rear, lower the handle).

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Ease of use and comfort

Moving the seat along the

Do not leave objects (such as a bag or

Refitting

toys) on the cushion when folding the

full length of the rail

backrest.

Removing

(example of an individual seat)

► Move the seat forward for access to the

strap.

► Fold the backrest to the table position

► Slide the seat by pulling on the front control

or rear strap.

Before refitting the seat or bench seat in

the vehicle, pull the strap fully to ensure

Folding the backrest to the

that the latching mechanism has engaged.

table position

(example for an individual seat)

► Put the head restraints in the low position.

► From the rear, pull the strap fully to release

the anchorages and tip the seat forwards to

place it in the vertical position.

► Remove the seat through the side door for

row 2 or through the rear for row 3.

► From the rear, lower the handle to release the

Do not use the strap to lift the seat or

backrest.

bench seat.

► From the front, raise the handle to release

the backrest.

(example of an individual seat)

► Fold the backrest onto the cushion.

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Ease of use and comfort

► Check that nothing is obstructing the rails.

The individual seat is fitted with a three-point

► Pull the armrest fully up.

inertia reel seat belt.

► Lower it fully.

► Place the front part of the guides on the rails.

It can be placed facing forwards or facing

► Raise the armrest to the desired notched

► Tip the seat to align the rear of the guides in

rearwards.

position.

the rails.

► Slide the seat forwards or backwards until it

If there is an individual seat facing

Adjusting the angle of the

engages in the notches.

rearwards in row 2, ensure that the seat

in row 1 (driver or passenger) is not set too

backrest

► Raise the backrest.

far back, in order to avoid contact between

The backrest can be adjusted to several

Check that the seat has correctly locked

the two seats.

positions.

on the floor when returned to the seating

This could cause significant wear of the parts

position.

which are in contact.

For more information on the Seat belts,

Individual rear seat(s) on

refer to the corresponding section.

rails

Armrest(s)

Shine, Business Lounge

The armrest has notches.

The different equipment and settings described

hereafter vary according to the version and the

► To recline the backrest, pull the control

configuration of your vehicle.

upwards (from the rear, lower the handle).

► Release the control when the desired position

is reached.

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Ease of use and comfort

Moving forward or backward

interfering with the operation to fold the

tip the seat forwards to place it in the vertical

backrest.

position.

► Remove the seat through the side door for

► Put the head restraints in the low position.

row 2 or through the rear for row 3.

Changing the direction of

the seat

► From the rear, lower the handle to release the

backrest.

Two controls are provided for moving the seat

► From the front, raise the handle to release

forward and backward:

the backrest.

► From the rear, pull the strap without going

► Fold the backrest onto the cushion.

beyond the point of resistance and push the seat

forward or pull it backward.

Removing

► From the front, raise the control and slide the

► Move the seat forwards for access to the

seat forward or backward.

When the seat is removed, your can rotate it by

strap.

180°.

Folding the backrest to the

► Fold the backrest to the table position.

table position

Ensure that nothing (examples: bag,

► From the rear, pull the strap beyond the point

case, toy, folding and sliding table) is

of resistance to release the anchorages and

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Ease of use and comfort

Refitting

The two outer seats are fitted with ISOFIX

mountings.

For more information on the ISOFIX

mountings, refer to the corresponding

section.

Storage compartment

► Fit the front part on the rails.

► Tip the seat to align the rear of the guides in

the rails.

► Slide the seat forwards or backwards until it

engages in the notches.

Before refitting the seat in the vehicle,

► Raise the backrest.

pull the strap fully to ensure that the

Check that the seat has correctly locked

latching mechanism has engaged.

on the floor when returned to the seating

position.

If applicable, a storage compartment is available

Fixed crew cab

at the front, underneath the bench seat.

The crew cab is made up of a fixed bench seat,

seat belts, storage compartments (depending

on equipment) and side windows. It is separated

from the loading area by a high-strength

Do not use the strap to lift the seat.

partition.

Rear bench seat

► Check that nothing is obstructing the rails.

This ergonomic bench seat has three seats.

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Ease of use and comfort

Under seat cushion storage

Folding crew cab

wells

The crew cab has a folding bench seat, seat

belts and side windows. It is separated from

the loading area by the bench seat by a high-

strength grille.

Folded position

Depending on the country of sale, the wells can

be dismantled and removed through the rear so

that bulky objects can be stowed underneath the

bench seat.

Do not attach anything to the cab fixing

structure.

Do not exceed the number of passengers

indicated on the registration certificate.

In the rear, the loading area is intended for

carrying goods only.

You are advised to place the goods or heavy

If the vehicle is so equipped, they are located

objects as far forwards as possible in the

underneath the centre and outer left-hand seats.

loading area (towards the cab) and secure

To gain access to it from the cab, tip the required

them by means of straps using the stowing

seat forwards.

rings on the floor.

The rear seat belt frames are not designed to

secure the load being carried.

► With just one hand, pull one of the straps A

upwards to fold the bench seat.

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Ease of use and comfort

► Using handle B, guide the movement of the

Never put your hand underneath the

Interior fittings

bench seat until it locks in the folded position.

bench seat to guide it downwards, as you

could get your fingers trapped.

Mats

Bench seat position

Ensure there are no objects or feet beneath

the bench seat or obstructing the anchorage

Fitting

system, preventing the assembly from being

correctly locked.

Do not attach anything to the cab fixing

structure.

Do not exceed the number of passengers

indicated on the registration certificate.

In the rear, the load space is intended for

carrying goods only.

It is recommended to place goods or heavy

objects as far forwards as possible in the load

space (towards the cab) and secure them by

means of straps using the stowing rings on

When fitting it on the driver's side, only use the

the floor.

mountings present on the carpet.

The rear seat belt frames are not designed to

The other mats are simply laid over the carpet.

secure the load being carried.

Removing/refitting

► To remove it on the driver's side, move

► To put the bench seat back in place, pull the

the seat as far back as possible and give the

strap C to unlock the bench seat, then release

fasteners a quarter turn.

the strap.

► Then, using only the handle B, guide the

descent of the backrest to tip the assembly until

it locks in the bench seat position.

► To refit it, position the mat and replace the

fasteners, giving them a quarter turn.

► Check that the mat is secured correctly.

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Ease of use and comfort

To avoid any risk of jamming the pedals:

Glove box

a risk of injury in the event of an accident or

- Only use mats which are suited to the

sudden braking.

It houses the front passenger airbag deactivation

fixings already present in the vehicle; these

switch and can hold a bottle of water, the

fixings must be used.

vehicle's handbook pack, etc.

Front door storage pockets

- Never fit one mat on top of another.

The use of mats not approved by CITROËN

Never drive with the glove box (if

Liquids carried in an open vessel (e.g. a

may interfere with access to the pedals and

equipped) open when a passenger is

cup or mug) could be spilt, presenting a

hinder the operation of the cruise control/

sitting at the front. It may cause injury during

risk of damage on contact with the controls in

speed limiter.

sharp deceleration.

the dashboard and centre console. Be

The approved mats have two fasteners

careful.

located underneath the seat.

Storage compartment

This can hold a bottle of water, the vehicle's

Upper glove box

In row 2 and row 3

documentation, etc.

This is located in the dashboard, behind the

steering wheel.

► To open the storage compartment, press the

left-hand end of the control and guide the lid to

Press the control to open the lid (depending on

its open position notch.

version) then guide it to its fully open position.

If your vehicle is so equipped, it is lit when the lid

Use the Velcro straps to attach the transverse

To close it, guide the lid then press the centre

is opened.

mat in row 2 with the longitudinal mats in rows

gently.

2 and 3.

When driving, keep the storage

compartment closed. Otherwise, there is

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Ease of use and comfort

Any liquid which could spill risks causing

For more information on the Front seats,

an electrical short circuit and therefore a

and in particular placing the backrest in

potential fire.

the "table" position, refer to the corresponding

section.

"Aircraft" type tables

12 V socket(s)

Depending on version.

Fitted to the back of each front seat.

► To connect a 12 V accessory (maximum

power: 120 Watts), lift the cover and plug in a

suitable adapter.

Observe the maximum power rating to

avoid damaging the accessory.

The connection of an electrical device

not approved by CITROËN, such as a

USB charger, may adversely affect the

operation of vehicle electrical systems,

► To use the table, lower it fully until it locks in

causing faults such as poor radio reception or

the low position.

interference with displays in the screens.

► To stow it, raise the table to the high position,

passing the point of resistance.

On the passenger side, do not forget to

fold the table up before placing the seat

in the "table" position.

Do not place hard or heavy objects on

the table. They could become dangerous

projectiles in the event of emergency braking

or impact.

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Citroen Jumpy Dispatch (2023 year). Manual in english - page 2