Citroen DS4 (2017 year). Manual

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Audio and Telematics

DS4_en_Chap10b_SMEGplus_ed01-2016

Select "Contacts

Select the desired contact from the list offered.

Select "Call

Calling a recently used number

Press on Telephone

to display the

primary page.

Select "Call log

Select the desired contact from the list offered.

It is always possible to make a call
directly from the telephone; park the
vehicle first as a safety measure.

Managing contacts / entries

Press on Telephone

to display the

primary page.

Select "Contacts

Select "View

Select "Create

" to add a new contact,

observing the "international format".

"Modify

" to edit the selected contact.

"Delete

" to delete the selected

contact.

"Delete all

" to delete all information

for the selected contact.

Select "By name" to view the list of
contacts.

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The following table groups together the answers to the most frequently asked questions concerning your audio system.

QUESTION

ANSWER

SOLUTION

The route calculation is
not successful.

The route settings may conflict with the current location (exclusion
of toll roads on a toll motorway).

Check the route settings in the "Navigation"
menu.

The POIs do not appear.

The POIs have not been selected.

Select the POIs in the list of POIs.

The Risk areas audible
warning does not work.

The audible warning is not active.

Activate audible warnings in the "Navigation"
menu.

The system does not
suggest a detour around
an incident on the route.

The guidance criteria do not take account of TMC messages.

Select the "Information" function in the list of
route settings.

I receive a Risk areas alert
which is not on my route.

Other than guidance, the system announces all Risk areas
positioned in a cone located in front of the vehicle. It may provide
an alert for Risk areas located on nearby or parallel roads.

Zoom in on the map to view the exact position of
the Risk areas. Select "On the route" to no longer
receive alerts other than navigation instructions
or to reduce the time for the announcement.

Frequently asked questions

Navigation

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QUESTION

ANSWER

SOLUTION

Certain traffic jams along
the route are not indicated
in real time.

On starting, it is several minutes before the system begins to
receive the traffic information.

Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).

The filters are too restrictive.

Modify the settings.

In certain countries, only major routes (motorways...) are listed for
the traffic information.

This phenomenon is normal. The system is
dependent on the traffic information available.

The altitude is not
displayed.

On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly.

Wait until the system has started up completely
so that there is GPS coverage by at least
4 satellites.

Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary.

This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.

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Radio

QUESTION

ANSWER

SOLUTION

The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz is displayed...).

The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.

The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode.

This phenomenon is normal and does not
indicate a fault with the audio system.

The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park).

Have the aerial checked by a CITROËN dealer.

I cannot find some radio
stations in the list of
stations received.

The station is not received or its name has changed in the list.

Press and hold the "List" button at the steering
mounted controls to update the list of stations
received or press on the system update function:
"Update list".

Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.

The name of the radio
station changes.

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Media

QUESTION

ANSWER

SOLUTION

Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).

Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.

When I connect my iPhone
as a telephone and to
the USB port at the same
time, I am unable to play
the music files.

When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place
of the USB function which is then not useable, there is a period
without sound of the track being played with Apple

players.

Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).

The CD is ejected
automatically or is not
played by the player.

The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.

Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot be
played if it is too badly damaged.
Check the content in the case of a recorded CD:
refer to the advice in the "AUDIO" section.
The audio system's CD player does not play
DVDs.
Some recorded CDs will not be played by the
audio system because they are not of adequate
quality.

The CD has been recorded in a format that is not compatible with the player (udf...).

The CD is protected by an anti-pirating protection system which is
not recognised by the audio system.

There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick.

When a new medium is inserted, the system reads a certain
amount of data (directory, title, artist, etc.). This may take from a few
seconds to a few minutes.

This phenomenon is normal.

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QUESTION

ANSWER

SOLUTION

The CD player sound is
poor.

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in
suitable conditions.

The audio equipment settings (bass, treble, ambiences) are
unsuitable.

Set the treble or bass level to 0, without selecting
an ambience.

Some characters in the
media information are not
displayed correctly while
playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and
folders.

Playing of streaming files
does not start.

The peripheral device connected does not support automatic play.

Start the playback from the device.

The names of tracks and
the track length are not
displayed on the screen
when streaming audio.

The Bluetooth profile does not allow the transfer of this information.

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QUESTION

ANSWER

SOLUTION

In changing the setting
of treble and bass the
equalizer setting is
deselected.

The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.

Modify the balance or equalizer settings to obtain
the desired musical ambience.

In changing the equalizer
setting, treble and bass
return to zero.

When changing the
balance settings, the
distribution setting is
deselected.

The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.

Modify the balance or distribution settings to
obtain the desired musical ambience.

When changing an
distribution setting,
the balance setting is
deselected.

When the "All passengers"
mode is selected, the
distribution is not as I
would like.

The choice of an "All passengers" distribution setting can be
programmed.

Modify the distribution setting using the slider on
the touch screen.

Settings

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QUESTION

ANSWER

SOLUTION

There is a difference in
sound quality between the
different audio sources.

For optimum sound quality, the audio settings for Loudness,
Ambience, Treble, Bass, Volume can be adapted to the different
sound sources, which may result in audible differences when
changing source.

Check that the audio settings (Loudness,
Ambience, Treble, Bass, Volume) are adapted to
the sources listened to. Adjust Balance, Treble
and Bass to the middle position, select the
"None" musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.

With the engine off, the
system switches off after a
few minutes of use.

When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode
and switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the battery
charge.

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QUESTION

ANSWER

SOLUTION

I cannot connect my
Bluetooth telephone.

The telephone's Bluetooth function may be switched off or the
telephone may not be visible.

Check that your telephone's Bluetooth function is
switched on.
Check in the telephone settings that it is "visible
to all".

The Bluetooth telephone is not compatible with the system.

You can check the compatibility of your
telephone at www.citroen.co.uk (services).

The volume of the
telephone connected
in Bluetooth mode is
inaudible.

The volume depends both on the system and on the telephone.

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.

The ambient noise level has an influence on the quality of
telephone communication.

Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down...).

Some contacts are
duplicated in the list.

The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated.

Select "Display SIM card contacts" or "Display
telephone contacts".

Contacts are not shown in
alphabetical order.

Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order.

Modify the display setting in the telephone
directory.

The system does not
receive SMS text messages.

The Bluetooth mode does not permit sending SMS text messages
to the system.

Telephone

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Audio system / Bluetooth

Contents

First steps

378

Steering mounted controls

DAB (Digital Audio Broadcasting) radio

Frequently asked questions

400

As a safety measure, the driver must only carry out operations
which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of
the battery, the audio system may switch off after a few minutes.

The system is coded in such a way that it will only operate in
your vehicle.

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First steps

On/Off.

Volume adjustment.

Select preset radio station.
Long press: store a station.

Display the list of stations received,
CD/MP3 tracks or folders.
Long press: managing the
classification of MP3/WMA files/
update the list of stations received.

Audio settings:
audio ambiences, treble, bass,
loudness, distribution, left/right
balance, front/rear fader, automatic
volume.

TA (Traffic Announcement) function
On/Off.
Long press: access to type of
information.

Automatic search up/down for radio
frequencies.
Select previous/next CD, USB,
streaming track.
Navigation in a list.

Access to main menu.

Abandon the current operation.
Up one level (menu or folder).

Confirmation or display of contextual
menu.

Manual step by step search up/down
for radio frequencies.
Select previous/next MP3 folder.
Select previous/next folder/genre/
artist/playlist in the USB device.
Navigation in a list.

Select source:
Radio, CD, AUX, USB, Streaming.
Accept an incoming call.

Select screen display between
modes:
Full screen: Audio
(or telephone if call in progress)/
In a window: Audio (or telephone
if call in progress) - Time or Trip
computer.
Long press: black screen (DARK).

* Depending on model.

Selection of FM / DAB / AM*
wavebands.

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Steering mounted controls

Audio system

Audio / Bluetooth telephone system

Media: change the multimedia
source.
Telephone: start a call.
Call in progress: access to the
telephone menu (End call, Secret
mode, Hands-free mode).
Telephone, press and hold: reject an
incoming call, end a call in progress;
other than call in progress, access to
the telephone menu.

Media: change the multimedia
source.
Press and hold: mute / restore sound.

Decrease volume.

Radio, rotate: automatic search for
previous / next station.
Media, rotate: previous / next track.
Press: confirm a selection.

Radio: display the list of stations.
Media: display the list of tracks.
Radio, press and hold: update the list
of stations received.

Increase volume.

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"Multimedia

": Media parameters,

Radio parameters.

"Bluetooth connection

Connections management, Search
for a device.

"Telephone

": Call, Directory

management, Telephone
management, Hang up.

"Trip computer

": Warning log.

"Personalisation-configuration

Define the vehicle parameters,
Choice of language, Display
configuration, Choice of units,
Date and time adjustment.

Menus

Screen C

For a detailed global view of the menus
available, refer to "Screen menu map"
section.

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A long press on LIST builds or
updates the list of stations; audio
reception is cut momentarily.

Select the desired radio station and
confirm by pressing OK.

A press changes to the next or
previous letter (e.g. A, B, D, F, G,
J, K, ...).

Press BAND

to select a waveband.

Press LIST

to display the list of

stations received in alphabetical
order.

Press SOURCE or SRC several
times in succession and select radio.

Radio

The exterior environment (hills, buildings,
tunnel, car park, below ground...) may
prevent reception, even in RDS station
tracking mode. This phenomenon is
normal in the propagation of radio waves
and is in no way indicative of a fault with
the audio system.

Selecting a station

Select "RDS

" and confirm to save.

"RDS

" is displayed in the screen.

When the radio is displayed on the
screen, press OK

to display the

contextual menu.

RDS, if displayed, enables you to continue
listening to the same station by automatic
retuning to alternative frequencies.
However, in certain conditions, coverage
of an RDS station may not be assured
throughout the country as radio stations
do not cover 100 % of the territory. This
explains the loss of reception of the
station during a journey.

RDS

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Select "RadioText (TXT) display"
and confirm OK to save.

Select or deselect categories to
activate or deactivate the reception of
the corresponding messages.

Press TA INFO to activate or
deactivate the reception of traffic
messages.

With the radio displayed on the
screen, press OK

to display the

contextual menu.

Make a long press on TA INFO to
display the list of categories.

The TA (Traffic Announcement)
function gives priority to TA alert
messages. To operate, this function
needs good reception of a radio station
transmitting this type of message.
When a traffic report is transmitted,
the current audio source (Radio, CD,
USB, ...) is interrupted automatically to
play the TA message. Normal playback
of the audio source resumes at the end
of the transmission of the message.

Receiving TA messages

Receiving INFO messages

The INFO function gives priority to
TA alert messages. To be active, this
function needs good reception of a
radio station that transmits this type
of message. When a message is
transmitted, the current audio source
(Radio, CD, USB, ...) is interrupted
automatically to receive the INFO
message. Normal play resumes at the
end of the message transmission.

Radio text is information transmitted by
the radio station related to the current
programme or song.

Display RADIO TEXT

Screen C

Citroen DS4 (2017 year). Manual - part 24