Citroen C4 Cactus (2016 year). Manual

Audio and Telematics

271

Press on Configuration

to display

the primary page then go to the
secondary page.

Press on Configuration

to display

the primary page then go to the
secondary page.

Press on Configuration

to display

the primary page then go to the
secondary page.

Select:
- "Time/Date" to change the time

zone, synchronisation with GPS,
the time and its format and then
the date.

- "Languages" to change the

language.

- "Calculator" to display a

calculator.

- "Calendar" to display a calendar.

Select "System Settings

Select "Screen settings

Select "Units

" to change the units

of distance, fuel consumption and
temperature.

Activate or deactivate "Activate
automatic text scrolling

" and

"Activate animations

Select "Delete data

" to delete the

list of recent destinations, personal
points of interest, contacts in the list.
Choose the item then select "Delete".

Select "Factory settings" to return
to the original settings.

System

Modify system settings

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272

Connected services

Level 1

Level 2

"Connected services"

Primary page
Driving assistance
applications, see the
"CITROËN Multicity
Connect"* section.

Identification

DUN connection settings

Transfer rate

Certain new generation
smartphones are not compatible
with this standard.

Secondary page
Internet navigation via Bluetooth
telephone Dial-Up Networking
(DUN).

* Depending on country.

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273

CITROËN Multicity Connect

These applications use vehicle data such as
the current speed, mileage, remaining fuel
range or even GPS position to provide pertinent
information.

As a safety measure, some functions can only
be used when stationary.

The "MyCITROËN" application is a link between
the user, the manufacturer and its dealer network.
It allows the customer to know everything about
their vehicle: servicing plan, accessory range,
service contracts taken out, ...
It also makes possible the sending of the vehicle's
mileage to the "MyCITROËN" site, or to identify
a dealer.

Press the "Connected services"
menu to display the applications.

Plug the "CITROËN Multicity
Connect" connection key into the
USB port.

* Depending on country.

"CITROËN Multicity Connect"*
is a service providing driving aid
applications in real time; it gives access
to useful information such as the state
of the traffic, danger zones, fuel prices,
the availability of parking places, tourist
sites, weather conditions, correct
addresses…
It includes access to the mobile
network associated with the use of
these applications. "CITROËN Multicity
Connect"* is a service available under
subscription contract from CITROËN
dealers, depending on country and the
type of touch screen, both before and
after delivery of a new vehicle.

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275

Level 1

Level 2

Level 3

Comments

Telephone

Call log

All calls

After making choices, start the call.

Incoming calls

Outgoing calls

Contacts

Magnifying glass

View

Create

Call

Telephone

Contacts

Addresses

After making choices, start the call.

View

Create

Modify

Delete

Delete all

By name

Confirm

Navigate to

Search for contact

Call

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276

Bluetooth (equipment)

Telephone Options

Devices detected

Telephone connection

Level 1

Level 2

Level 3

"Telephone"

Secondary page

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277

Level 1

Level 2

Level 3

Comments

Telephone

connection

Secondary page

Bluetooth

connection

Search

Start the search for another peripheral device to
connect.

Disconnect

Stop the Bluetooth connection to the selected
peripheral device.

Update

Import the contacts from the selected telephone
to store them in the audio system.

Delete

Delete the selected telephone.

Confirm

Save the settings.

Telephone

connection

Secondary page

Search

for devices

Devices detected

Telephone

Start the search for peripheral devices.

Audio streaming

Internet

Telephone

connection

Secondary page

Telephone Options

Put on hold

Cut the microphone temporarily so that the
contact cannot hear your conversation with a
passenger.

Update

Import the contacts from the selected telephone
to save them in the audio system.

Ringtones

Choose the telephone ringtone and volume.

Memory info.

Contact records used and free, percentage of
storage space used by internal contacts and
Bluetooth contacts.

Confirm

Save the settings.

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278

Pairing a Bluetooth

telephone

For reasons of safety and because they
require prolonged attention on the part
of the driver, the operations for pairing
the Bluetooth mobile telephone to the
hands-free system of the audio system
must be carried out with the vehicle
stationary

Procedure (short) from the
telephone

In the Bluetooth menu of your device, select the
system name in the list of devices detected.

Enter a code of at least 4 figures in the device
and confirm.

Enter this same code in the system,
select "OK

" and confirm.

Procedure from the system

Activate the telephone's Bluetooth function
and ensure that it is "visible to all" (telephone
configuration).

Press on Telephone

to display the

primary page.

Press on the secondary page.

Select "Bluetooth connection

Select "Search for devices

The list of telephones detected is
displayed.

If the telephone is not detected, it is
recommended that you switch the Bluetooth
function on your telephone off and then on again.

Select the name of the
desired peripheral from the
list and "Confirm".

Enter a code of at least 4 figures for
the connection then "Confirm

Enter this same code in the telephone then
accept the connection.

The system offers to connect the telephone:
- in "Telephone" (hands-free kit, telephone

only),

- in "Audio streaming" (streaming: wireless

playing of audio files from the telephone),

- in "Internet" (internet browsing, only if your

telephone is compatible with the "DUN"
Dial-Up Networking Bluetooth standard).

Select one or more profiles and confirm.

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279

The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used. Check the telephone manual and
with your network provider for details of
the services available to you.

The ability of the system to connect
with only one profile depends on the
telephone. The three profiles may all
connect by default.

Visit www.citroen.co.uk for more information
(compatibility, additional help, ...).

The recognised telephone
appears in the list.

Depending on your telephone, you may be
asked to accept automatic connection every
time the ignition is switched on.

On return to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically and within around 30 seconds
after switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth activated).
To modify the automatic connection mode,
select the telephone in the list then select the
desired profile.

Depending on the type of telephone,
the system will ask you to accept or not
the transfer of your contacts.

If not, select "Update

Connecting a Bluetooth

peripheral device

Automatic reconnection

On switching on the ignition, the telephone
connected when the ignition was last switched
off is automatically reconnected, if this
connection mode had been activated during the
pairing procedure.
The connection is confirmed by the display of a
message and the name of the telephone.

Manual connection

Press on Telephone

to display the

primary page.

Press on the secondary page.

Select "Bluetooth

" to display the list

of paired peripherals.

Select the peripheral to connect.

Press on "Search for devices

The connection is confirmed by the display of a
message and the name of the telephone.

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280

Managing paired
telephones

This function allows the connection or
disconnection of a peripheral device as
well as the deletion of a pairing.

Using the telephone is not
recommended while driving.
Park the vehicle.
Make the call using the steering
mounted controls.

Press on Telephone

to display the

primary page.

Press on the secondary page.

Select "Bluetooth

" to display the list

of paired peripheral devices.

Select the peripheral in the list.

Select "Search for devices"

"Connect / Disconnect" to start or
end the Bluetooth connection with
the selected device.

"Delete

" to delete the pairing.

Receiving a call

An incoming call is announced by a ring and a
superimposed display in the screen.

Make a short press on the steering
mounted TEL button to accept an
incoming call.

Make a long press

on the steering mounted TEL button
to reject the call.

Select "End call

Making a call

Calling a new number

Press on Telephone

to display the

primary page.

Enter the phone number using the
digital keypad.
Press "Call

" to start the call.

Calling a contact

Press on Telephone

to display the

primary page.

Or make a long press

on the steering mounted TEL button.

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Select "Contacts

Select the desired contact from the list offered.

Select "Call

Calling a recently used number

Press on Telephone

to display the

primary page.

Select "Call log

Select the desired contact from the list offered.

It is always possible to make a call
directly from the telephone; park the
vehicle first as a safety measure.

Managing contacts / entries

Press on Telephone

to display the

primary page.

Select "Contacts

Select "View

Select "Create

" to add a new contact.

"Modify

" to edit the selected contact.

"Delete

" to delete the selected

contact.

"Delete all

" to delete all information

for the selected contact.

Select "By name" to view the list of
contacts.

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The table below gives answers to the most frequently asked questions on your audio system.

Frequently asked questions

Navigation

QUESTION

ANSWER

SOLUTION

The route calculation is not
successful.

The navigation settings may conflict with the current location
(exclusion of toll roads on a toll motorway).

Check the settings in the "Navigation" menu.

The POIs do not appear.

The POIs have not been selected.

Select the POIs in the list of POIs.

The Risk areas audible
warning does not work.

The audible warning is not active.

Activate audible warnings in the "Navigation"
menu.

The system does not
suggest a detour around an
incident on the route.

The guidance criteria do not take account of TMC messages.

Select the "Information" function in the list of
guidance criteria.

I receive a Risk areas alert
which is not on my route.

Other than guidance, the system announces all Risk areas
positioned in a cone located in front of the vehicle. It may provide an
alert for Risk areas located on nearby or parallel roads.

Zoom in on the map to view the exact position of
the Risk areas. Select "On the route" to no longer
receive alerts other than guidance or to reduce
the time for the announcement.

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QUESTION

ANSWER

SOLUTION

Certain traffic jams along
the route are not indicated
in real time.

On starting, it is several minutes before the system begins to receive
the traffic information.

Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).

The filters are too restrictive.

Modify the settings.

In certain countries, only major routes (motorways...) are listed for
the traffic information.

This phenomenon is normal. The system is
dependent on the traffic information available.

The altitude is not
displayed.

On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly.

Wait until the system has completed starting
up, so that there is GPS coverage of at least
4 satellites.

Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary.

This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.

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284

Radio

QUESTION

ANSWER

SOLUTION

The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz is displayed...).

The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.

The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode.

This phenomenon is normal and does not indicate
a fault with the audio system.

The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park).

Have the aerial checked by a CITROËN dealer.

I cannot find some radio
stations in the list of
stations received.

The station is not received or its name has changed in the list.

Press on the "Update list" function in the system
to update the list of stations received.

Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.

The name of the radio
station changes.

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285

Media

QUESTION

ANSWER

SOLUTION

Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).

Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.

When I connect my iPhone
as telephone and to the
USB port at the same time,
I am unable to play the
music files.

When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place of
the USB function which is then not useable, there is a period without
sound of the track being played with Apple

players.

Disconnect and reconnect to the USB port (the
USB function takes priority over streaming).

Some characters in the
media information are not
displayed correctly while
playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and
folders.

Playing of streaming files
does not start.

The peripheral device connected does not support automatic play.

Start the playback from the device.

The names of tracks and
the track length are not
displayed on the screen
when streaming audio.

The Bluetooth profile does not allow the transfer of this information.

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Settings

QUESTION

ANSWER

SOLUTION

In changing the setting
of treble and bass the
equalizer setting is
deselected.

The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.

Modify the balance or equalizer settings to obtain
the desired musical ambience.

In changing the equalizer
setting, treble and bass
return to zero.

When changing the
balance settings, the
distribution setting is
deselected.

The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.

Modify the balance or distribution settings to
obtain the desired musical ambience.

When changing a sound
distribution setting,
the balance setting is
deselected.

Citroen C4 Cactus (2016 year). Manual - part 18