AUTOMOTIVE INDUSTRY RETAIL, SERVICE & REPAIR - part 44

AURT2818A Comply with laws, regulations and codes of practice relating to the industry 

Automotive Industry RS&R  

300 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

EVIDENCE GUIDE 

Resource implications 

•  Access to industry law, regulation and codes of practice as 

identified in the Range Statement, standard operating 
procedures 

Method of assessment 

•  Assessment methods must confirm consistency of performance 

over time and in a range of workplace relevant contexts 

•  Assessment should be by direct observation of tasks and 

questioning on underpinning knowledge 

•  Assessment should be conducted over time and may be in 

conjunction with assessment of other units of competency 

Context/s of assessment 

•  Assessment may occur on the job or in a workplace simulated 

facility with relevant process equipment, material, work 
instructions and deadlines 

 

Automotive Industry RS&R  

AURT2821A Service and rectify faults in electronic suspension systems 

©Australian National Training Authority 

 AUR99 Version 4.00 Review by 30 June 2004 

301 

 

AURT2821A Service 

and 

rectify faults in electronic 

suspension systems 

Unit descriptor 

This unit covers the competency to locate and rectify faults in 
electronic suspension systems. 

Prerequisite  

AUR18708A  Carry out minor repairs to electrical 
circuits/systems 

 

ELEMENT PERFORMANCE 

CRITERIA 

1.  Prepare for work 

1.1 

Work instructions are used to determine job requirements 
including quality, material, equipment quantities and 
service manuals 

1.2 

Job specifications are read and interpreted 

1.3 

OH&S requirements including personal protection needs, 
are observed throughout the work 

2.  Service and adjust 

electronic suspension 
systems 

2.1 

Access and interpret relevant service information prior to 
commencing servicing procedures 

2.2 

Determine the current status and previous fault history of 
the relevant electronic suspension system in conjunction 
with the customer 

2.3 

Confirm the current status of the electronic suspension 
system through an appropriate road test program 

2.4 

Service the electronic suspension system in accordance 
with manufacturer/component supplier specifications and 
enterprise procedures 

2.5 

Ensure relevant fluids and lubricants are used in 
accordance with OH&S and manufacturer/component 
supplier specifications 

2.6 

Dispose of used fluids and lubricants according to 
enterprise and OH&S procedures 

3. Rectify 

identified 

electronic suspension 
system faults 

3.1 

Interpret road test results to verify systems fault diagnosis 

3.2 

Notify the customer of identified fault(s) and ensure 
agreement is given before work is carried out 

3.3 

Remove faulty components and refit with approved 
replacement parts in accordance with relevant workplace 
procedures and customer requirements 

AURT2821A Service and rectify faults in electronic suspension systems 

Automotive Industry RS&R  

302 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

ELEMENT PERFORMANCE 

CRITERIA 

3. Rectify 

identified 

electronic suspension 
system faults 
(continued) 

3.4 

Dispose faulty components in accordance with workplace 
procedures and warranty requirements if applicable 

3.5 

Complete system adjustments relevant to components 
replaced 

4. 

Test and confirm 
system faults have been 
rectified 

4.1 

Carry out test procedures to confirm rectification of 
system faults 

4.2 

Complete appropriate documentation in accordance with 
workplace/customer requirements 

4.3 

Explain, to the satisfaction of the customer, the outcomes 
of all rectification work to enable invoicing 
documentation to be completed. 

5. 

Clean up work area and 
maintain equipment 

5.1 

Material that can be reused is collected and stored 

5.2 

Waste and scrap is removed following workplace 
procedures 

5.3 

Equipment and work area are cleaned and inspected for 
serviceable conditions in accordance with workplace 
procedures 

5.4 

Unserviceable equipment is tagged and faults identified 
in accordance with workplace procedures 

5.5 

Operator maintenance is completed in accordance with 
manufacturer/component supplier specifications and site 
procedures 

5.6 

Tooling is maintained in accordance with workplace 
procedures 

 

RANGE STATEMENT  

The Range Statement provides advice to interpret the scope and context of this unit of 
competency, allowing for differences between enterprises and workplaces. It relates to the unit 
as a whole and facilitates holistic assessment. The following variables may be present for this 
particular unit: 

Unit scope 

•  Work involves testing, servicing and minor repairs to 

electronic suspension systems fitted to light passenger and 
4wd vehicles 

Automotive Industry RS&R  

AURT2821A Service and rectify faults in electronic suspension systems 

©Australian National Training Authority 

 AUR99 Version 4.00 Review by 30 June 2004 

303 

 

RANGE STATEMENT  

Unit context 

•  OH&S requirements include Australian Standards, safety 

management systems, hazardous substances and dangerous 
goods code, safe operating procedures 

•  Work is carried out in accordance with legislative 

obligations, environmental legislation, relevant health 
regulations, manual handling procedures and organisation 
insurance requirements 

•  Work requires individuals to demonstrate discretion, 

judgement and problem solving skills  

•  Competency may be demonstrated in workplaces involved 

in auto electrical, dealerships, roadside service, general 
repairs, auto accessory fitting, collision repair and steering 
establishments 

Tools and equipment 

•  Tools and equipment are to include hand tools including 

multimeters and testing equipment and may include, but 
not be limited to power tools, air tools, special tools for 
removal/adjustment specialist system tester 

Material 

•  Material are to include electronic components, wire, solder 

Personal protective 
equipment 

•  Personal protective equipment is to include that prescribed 

under legislation, regulations and enterprise policies and 
practices 

Information and 
procedures 

•  Workplace procedures relating to the use of tools and 

equipment 

•  Work instructions, including job sheets, 

manufacturer/component supplier data sheets and customer 
requests 

•  Workplace procedures relating to reporting and 

communication 

•  Manufacturer/component supplier specifications and 

operational procedures 

AURT2821A Service and rectify faults in electronic suspension systems 

Automotive Industry RS&R  

304 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

EVIDENCE GUIDE 

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to 
confirm competency for this unit. This is an integral part of the assessment of competency and 
should be read in conjunction with the Range Statement. 

Critical aspects of 
evidence 

•  Interpret work order and locate and apply relevant 

information 

•  Apply safe handling requirements for equipment, products 

and material, including use of personal protective 
equipment 

•  Read and interpret communication procedural information 

from job sheets to prepare for work 

•  Identify material used in the work process 
•  Follow work instructions, operating procedures and 

inspection processes to: 
•  Minimise the risk of injury to self and others 
•  Prevent damage and wastage of goods, equipment and 

products 

•  Maintain required production output and product 

quality 

•  Identify, set up, operate specialist testing equipment and 

multimeters 

•  Conduct operator maintenance as per manufacturer/ 

component supplier specifications 

•  Work effectively with others 
•  Modify activities to cater for variations in workplace 

context and environment 

Underpinning knowledge 

•  The types, characteristics, uses and limitations of: 

•  OH&S requirements 
•  Service/repair, removal, replacement and adjustment 

procedures relevant to application 

•  Operating principles of body management systems 
•  Construction and operation of body management 

systems/components relevant to application 

•  Planning processes and techniques 
•  Characteristics of material and uses of products 

produced 

•  Workplace guidelines regarding Australian Standards  
•  Workplace safety policies and procedures 
•  Procedures for reporting equipment faults and material 

defects 

Automotive Industry RS&R  

AURT2821A Service and rectify faults in electronic suspension systems 

©Australian National Training Authority 

 AUR99 Version 4.00 Review by 30 June 2004 

305 

 

EVIDENCE GUIDE 

Underpinning skills 

These include a number of processes that are learnt throughout work and life, which are 
required in most jobs. Some of these are covered by the national key competencies, although 
others may be added. The questions below highlight how these processes are applied in this 
competency unit. The number in brackets indicates the level to which the key competency 
needs to be demonstrated where (1) is where work is within set conditions and process, (2) is 
where the management or facilitation of conditions or process is exercised, and (3) is where 
the design and/or development of conditions or process is required. 

How will the candidate 
apply the following key 
competency in this unit? 

The candidate will need to: 

Collect, analyse and 
organise information 

 

Collect, organise and understand information related to: 

•  Testing electronic body management systems 

•  Service/repair of electronic body management systems 

work orders, plans and safety procedures 

 (Level 

2) 

Communicate ideas and 
information 

 

Communicate ideas and information to enable confirmation of 
work requirements and specifications, coordination of work with 
site supervisor, other workers and customers, and the reporting 
of work outcomes and problems 

 (Level 

2) 

Plan and organise 
activities 

 

Plan and organise activities including the preparation and layout 
of the worksite and the obtaining of equipment and material to 
avoid any back tracking, workflow interruptions or wastage 

 (Level 

2) 

Work with others and in 
a team 

 

Work with others and in a team by recognising dependencies 
and using cooperative approaches to optimise workflow and 
productivity 

 (Level 

1) 

Use mathematical ideas 
and techniques 

 

Use mathematical ideas and techniques to correctly complete 
measurements and estimate material requirements. 

 (Level 

2) 

Solve problems 

 

Use pre-checking and inspection techniques to anticipate 
planning and cleaning problems, avoid re working and avoid 
wastage 

 (Level 

2) 

AURT2821A Service and rectify faults in electronic suspension systems 

Automotive Industry RS&R  

306 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

EVIDENCE GUIDE 

Underpinning skills (continued) 

Use technology 

 

Use the workplace technology related to: 

•  Accessing, interpreting and applying technical 

information 

•  Safely and correctly use tools and equipment 

•  Service/repair, adjust and/or replace systems/components 

as necessary 

•  Application of testing, inspection and evaluation of body 

management system/components 

including tools and equipment 

 (Level 

2) 

 

EVIDENCE GUIDE 

Resource implications 

•  Access to manufacturer/component supplier specifications, 

enterprise operating procedures, customer requirements, 
codes of practice, legislation (including Australian Design 
Rules) as identified in the Range Statement, standard 
operating procedures 

Method of assessment 

•  Assessment methods must confirm consistency of 

performance over time and in a range of workplace relevant 
contexts 

•  Assessment should be by direct observation of tasks and 

questioning on underpinning knowledge 

•  Assessment should be conducted over time and may be in 

conjunction with assessment of other units of competency 

Context/s of assessment 

•  Assessment may occur on the job or in a workplace simulated 

facility with relevant process equipment, material, work 
instructions and deadlines 

 

Automotive Industry RS&R 

AURT2833A Service gas fuel systems (CNG/NGV)  

©Australian National Training Authority 

 AUR99 Version 4.00 Review by 30 June 2004 

313 

 

AURT2833A 

Service gas fuel systems (CNG/NGV) 

Unit descriptor 

This unit covers the competency to service CNG/NGV fuel 
systems including system/component inspection appropriate to 
vehicle periodical service requirements. 

Systems Definition:  Compressed Natural Gas (CNG) 

   Natural 

Gas 

Vehicle 

(NGV) 

 

ELEMENT PERFORMANCE 

CRITERIA 

1.  Prepare for work 

1.1 

Work instructions are used to determine job requirements 
including quality, material, equipment quantities and 
service manuals 

1.2 

Job specifications are read and interpreted 

1.3 

OH&S requirements including personal protection needs, 
are observed throughout the work 

2.  Service Compressed 

Natural Gas (CNG)/ 
Natural Gas Vehicle 
(NGV) fuel systems 

2.1 

Natural Gas (CNG)/Natural Gas Vehicle (NGV) fuel 
system service is completed without causing damage to 
any component system 

2.2 

Correct information is accessed and interpreted from 
appropriate manufacturer/component supplier 
specification 

2.3 

CNG/NGV fuel system service is carried out in 
accordance with vehicle/system manufacturer/component 
supplier current specifications for methods, equipment 
used and tolerances relative to the vehicle/system 

2.4 

Appropriate workplace documentation is completed and 
dealt with relevant to installation outcomes 

2.5 

Service activities are carried out according to industry 
regulations/guidelines, OH&S requirements, legislation 
and enterprise procedures/policies 

3. 

Clean up work area and 
maintain equipment 

3.1 

Material that can be reused is collected and stored 

3.2 

Waste and scrap is removed following workplace 
procedures 

3.3 

Equipment and work area are cleaned and inspected for 
serviceable conditions in accordance with workplace 
procedures 

3.4 

Unserviceable equipment is tagged and faults identified 
in accordance with workplace