SANY Crawler Hydraulic Excavator SY215CLC (CUMMINS QSB6.7 engine). Shop Manual - page 30

 

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SANY Crawler Hydraulic Excavator SY215CLC (CUMMINS QSB6.7 engine). Shop Manual - page 30

 

 

Troubleshooting

SY215C

LC

7-106

H-13  Travel speed drops considerably while swinging and travelling

Trouble

 

Travel speed drops considerably in swinging plus travelling operation. 

Related information

 

If the travel speed is low in only travelling operation, check 

fi

 rst  ac-

cording to H-15. 

Possible causes and standard value in 

normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Failure of straight 
travel valve

The straight travel valve gives no response. Check the spool and the 
logic oil circuit drain port. 

Troubleshooting

SY215C

LC

7-107

H-14  Machine deviates during travel

Trouble

 

Machine deviates during travel.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of travel pilot 

valve

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel control lever

Pilot valve output pressure

Forward

Reverse

3.5~3.9 MPa

{ 36~40 kg/cm²}

Difference occurs between 

left and right output

0.4 MPa {4 kg/cm²}

2

Malfunction of pilot relief 

valve

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Control lever

Control circuit source pressure

All levers in "NEUTRAL"

3.5~3.9 MPa

{ 36~40 kg/cm²}

3

Failure of  regulator

Check the regulator by swapping the front and back regulators. 

4

Sluggishness of proportion-

al solenoid valve

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel control lever

Proportional valve output pressure 

Operate both control levers

0.1 MPa

5

Sluggishness of travel con-

trol valve (spool)

Check the valve spool to see whether it works well.

6

Internal leakage of central 

swivel joint

Check it by swapping the lines.

7

Malfunction of travel motor

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel control lever

Leakage of travel motor

Travel relief

27.2 ml/min

8

Failure of 

fi

 nal drive

Final drive may have internal defect. Check it directly.

 

Internal defect of the 

fi

 nal drive can be determined through 

abnormal noise, abnormal heat, and metal powder or debris 
contained in the oil drained. 

9

Failure of travel pilot pres-

sure sensor 

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel control lever

Pilot valve output pressure

Forward

Reverse

3.5~3.9MPa

{ 36~40 kg/cm²}

Difference occurs between 

left and right output

0.4 MPa {4 kg/cm²}

Check the sensor by swapping it with another one. 

Troubleshooting

SY215C

LC

7-108

H-15  Travel speed or power is low

Trouble

 

Machine travel speed is low.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of travel 

pilot valve

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Travel control lever

Pilot valve output pressure

Forward

Reverse

3.5~3.9 MPa

{ 36~40 kg/cm²}

Difference occurs between left and 

right output

0.4 MPa 

{4 kg/cm²}

2

Malfunction of pilot 

relief valve

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Control lever

Control circuit source pressure

All levers in "NEUTRAL"

3.5~3.9 MPa

{ 36~40 kg/cm²}

3

Failure of sensor

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Travel speed

Travel control lever

Reading on monitor

Lo

Operated

3.5~3.9 MPa

{ 36~40 kg/cm²}

Hi

Operated

3.5~3.9 MPa

{ 36~40 kg/cm²}

Check the sensor by replacing it with another one.

4

Malfunction of travel 
control valve (spool)

Spool of travel control valve may have malfunction. Check it direct-
ly.

5

Malfunction of travel 

control valve (make-

up valve)

The makeup valve in travel control valve may have malfunction. 
Check it directly.

6

Failure of travel mo-

tor

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Travel control lever

Oil leakage of travel motor

Travel relief

27.2 ml/min

7

Failure of 

fi

 nal drive

Final drive may have internal defect. Check it directly.

 

Internal defect of the 

fi

 nal drive can be determined through abnor-

mal noise, abnormal heat, and metal powder or debris contained in 
the oil drained. 

Troubleshooting

SY215C

LC

7-109

H-16  Machine is not steered well or steering power is low

Trouble

 

Machine is not steered well or steering power is low

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of travel 

pilot valve

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel control lever

Pilot valve output pressure

Both sides in "NEUTRAL"

0 {0}

Either side operated

3.5~3.9 MPa

{ 36~40 kg/cm²}

2

Malfunction of travel 

pilot pressure sensor

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel control lever

Solenoid valve output pressure

Both sides operated

3.5~3.9 MPa

{ 36~40 kg/cm²}

Either side operated

3.5~3.9 MPa

{ 36~40 kg/cm²}

3

Malfunction of travel 
control valve (spool)

Spool of travel control valve may have malfunction. Check it 
directly.

4

Malfunction of travel 

control valve (makeup 

valve)

The makeup valve in travel control valve may have malfunction. 
Check it directly.

5

Failure of travel motor 

(relief valve)

Seal of relief valve in travel motor may be defective. Check it 
directly.

 

The failure of seal can be determined by swapping the front and 
back motors or the left and right motors. 

6

Failure of travel motor 

(check valve)

Seal of check valve in travel motor may be defective. Check it 
directly.

 

The failure of seal can be determined by swapping the front and 
back motors or the left and right motors. 

Troubleshooting

SY215C

LC

7-110

H-17  Travel speed cannot be changed

Trouble

 

Travel speed cannot be changed. 

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in 

normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of travel 

speed shifting solenoid 

valve

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Travel speed

Travel control lever

Solenoid valve output 

pressure

Lo

Operated

0 {0}

Hi

Operated

3.5~3.9 MPa

{ 36~40 kg/cm²}

2

Failure of travel motor (in 

speed change)

Speed shifting assembly of travel motor may have malfunction.
Check it directly.

Troubleshooting

SY215C

LC

7-111

H-18  Travel system fails (only at one side)

Trouble

 

One side of the tracks cannot make a turn.

 

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Defective seat of travel 
control valve (makeup 
valve)

Seat of makeup valve in travel control valve may have malfunction. 
Check it directly.

2

Defective seat of travel 
motor (relief valve)

Seat of relief valve in travel control valve may have malfunction.
Check it directly.

3

Defective seat of travel 
motor valve (makeup 
valve)

Seat of check valve in travel motor valve may have malfunction.
Check it directly.

4

Speed of travel motor 
drops. 

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Travel control lever

Leakage from travel motor

Travel relief

27.2 ml/min

5 Failure of 

fi

 nal drive

Final drive may have internal defect. Check it directly.

 

Internal defect of final drive can be determined with abnormal 
noise, overheat, and metal powder or debris contained in the oil 
drained.

 

6

Defective pilot pressure 
sensor

 

S

top the engine. Perform troubleshooting while the engine is run-

ning at high idle.

Travel control lever

Pilot valve output pressure

Forward

Reverse

3.5~3.9MPa

{ 36~40 kg/cm²}

Difference occurs between left and 
right output

0.4 MPa {4 kg/cm²}

Check it with swapping method. 

Troubleshooting

SY215C

LC

7-112

H-19  Swing operation fails

Trouble (1)

 

Upper structure fails to swing in either direction.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of swing 

motor (parking brake)

Parking brake of swing motor may have malfunction. Check it directly.

2

Improper adjustment 

or malfunction of 

swing motor (relief 

valve)

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Swing relief pressure

Swing relief 

25.5~28.5 MPa 

{260~291 kg/cm²} 

If oil pressure does not become normal after adjustment, swing motor 
relief valve may have malfunction or internal defect. Check the relief 
valve directly. 

3

Failure of swing motor

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Leakage from swing motor

Swing relief 

10 ml/min 

4

Failure of swing 

mechanism

Swing mechanism may have internal defect. Check it directly.

 

Internal defect of swing mechanism can be determined with 
abnormal noise, overheat, and metal powder or debris contained 
in the oil drained. 

Troubleshooting

SY215C

LC

7-113

Trouble (2)

 

Upper structure only fails to swing in one direction.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in 

normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of pilot 

valve

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Left control lever

Pilot valve output pressure

"NEUTRAL"

0 {0}

Swing

3.5MPa {

36 kg/cm²}

2

Malfunction of swing 

control valve (spool)

Spool of swing control valve may have malfunction. Check it directly.

3

Defective seal of 

swing motor (makeup 

valve)

Seal of makeup valve in swing motor may have defect. Check it directly.

 

Failure of the seal can be determined by swapping the right and  left 
makeup valves and check for any changes. 

 

Troubleshooting

SY215C

LC

7-114

H-20  Swing acceleration poor or swing speed low

Trouble (1)

 

Swing acceleration is poor, or swing speed is low.

 

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of swing 

motor (parking brake)

Parking brake of swing motor may have malfunction. Check it directly. 

2

Improper adjustment 

or malfunction of 

swing motor (relief 

valve)

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Swing relief valve

Swing relief 

25.5~28.5 MPa 

{260~291 kg/cm²} 

If oil pressure does not become normal after adjustment, swing motor 
relief valve may have malfunction or internal defect. Check the relief 
valve directly.

3

Failure of swing mo-

tor

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Leakage from swing motor

Swing relief 

10 ml/min

4

Clogging of brake 

control lines

Disassemble, clean and check. 

Troubleshooting

SY215C

LC

7-115

Trouble (2)

 

Swing acceleration is only poor on one side, or swing speed is 
low. 

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of pilot 

valve

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Pilot valve output pressure

"NEUTRAL"

0 {0} 

Left swing

Right swing

 

3.5MPa {

36 kg/cm²}

2

Malfunction of swing 

motor (pressure com-

pensation valve)

Pressure compensation valve of swing motor may have malfunction. 
Check it directly. 

3

Defective seal of swing 

motor (makeup valve)

Seal of makeup valve in swing motor may have defect. Check it di-
rectly.

 

Swap the left and right makeup valves and observe the result in 
order to determine whether the seal fails. 

4

One-side leakage of 

swing pilot pressure 

sensor (shuttle valve)

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Pilot valve output pressure

"NEUTRAL"

0 {0} 

Left swing

Right swing

3.5~3.9MPa {36~40 kg/cm²}

Troubleshooting

SY215C

LC

7-116

H-21  Upper structure overruns remarkably when it stops swinging

Trouble (1)

 

Upper structure overruns remarkably when it stops swinging in 
both directions.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal 

state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Improper adjustment 

or malfunction of swing 

motor (relief valve)

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Swing relief pressure

Swing relief 

25.5~28.5 MPa 

{260~291 kg/cm²} 

If oil pressure does not become normal after adjustment, swing motor 
relief valve may have malfunction or internal defect. Check the relief 
valve directly.

2 Failure of swing motor

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Control lever

Leakage from swing motor

Swing relief 

10 ml/min

Trouble (2)

 

Swing acceleration is only poor on one side, or swing speed is low. 

Related information

 

Set the working mode at gear (10) of power mode (S) to perform 
troubleshooting.

Possible causes and standard value in nor-

mal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of pilot valve

 

Stop the engine. Perform troubleshooting while the engine is 
running at high idle.

Swing control lever

Pilot valve output pressure

"NEUTRAL"

0 {0} 

Left swing

Right swing

3.5MPa {

36 kg/cm²}

2

Malfunction of swing con-

trol valve (spool)

Spool of swing control valve may have malfunction. Check it direct-

ly.

3

Malfunction or defec-

tive seal of swing motor 

(makeup valve)

Seal of makeup valve in swing motor may be defective. Check it 
directly.

 

Swap the left and right makeup valves and observe the result 
in order to determine whether the seal fails. 

Troubleshooting

SY215C

LC

7-117

H-22  Large shock is produced when upper structure stops swinging

Trouble

 

Large shock is produced when upper structure stops swinging.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal 

state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of swing 

pilot valve

 

Stop the engine. Perform troubleshooting while the engine is run-
ning at high idle.

Swing control lever

Pilot valve output pressure

"NEUTRAL"

0 {0}

Left swing

Right swing

3.5MPa {

36 kg/cm²}

2

Malfunction of swing 

reverse prevention 

valve

Reverse prevention valve of swing motor may have malfunction. 
Check it directly.

 

Replace the valve with a new on in order to determine whether the 
valve fails.

 

3

Malfunction of swing 

relief valve

Swing relief valve may be worn or sluggish. 

H-23  High noise is produced when upper structure stops swinging

Trouble

 

High noise is produced when upper structure stops swinging.

Related information

 

Set working mode to (S) and fuel control dial at position (10) to 
carry out troubleshooting. 

Possible causes and standard value in normal 

state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction of back 
pressure valve

Back pressure valve may have malfunction. Check it directly.

2

Malfunction of swing 
motor (relief valve)

Relief valve of swing motor may have malfunction. Check it directly.

3

Malfunction of swing 
motor (makeup valve)

Seal of makeup valve in swing motor may have malfunction. Check it 
directly.

 

Swap the left and right makeup valves and observe the result in 
order to determine whether the seal fails. 

4

Failure of swing mecha-
nism

The swing mechanism is suspected of an internal failure. Check the 
inside of the machinery itself. 

 

Internal defect of swing mechanism can be determined with 
abnormal noise, overheat, and metal powder or debris contained 
in the oil drained. 

Troubleshooting

SY215C

LC

7-118

H-24  Swing drift excessive

Trouble (1)

 

Hydraulic drift of swing is large (when swing holding brake is ap-
plied).

Related information

 

When swing lock switch is turned ON or when swing holding 
brake release switch is in normal position, swing holding brake 
operates and upper structure is 

fi

 xed with disc brake.

Possible causes and standard value 

in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Failure of swing hold-
ing brake control lines

Swing holding brake control lines and holding brake pilot valve may be 
defective. Check them directly.

2

Malfunction of swing 
motor (parking brake)

Parking brake of swing motor may have malfunction. Check it directly.

Trouble (2)

 

Hydraulic drift of swing is large (when swing holding brake is re-
leased).

Related information

 

When swing holding brake release switch is in release position, 
swing holding brake is released and upper structure is secured 
by only hydraulic pressure.

Possible causes and standard value 

in normal state

Cause

Standard value in normal state/Remarks on troubleshooting

1

Malfunction or defec-
tive seal of swing 
control valve (spool)

Swing control valve spool may have malfunction or defective seal.
Check it directly.

2

Failure of swing motor 
(relief valve)

Seal of relief valve in swing motor may be defective. Check it directly.

3

Failure of swing motor 
(makeup valve)

Seal of makeup valve in swing motor may be defective. Check it di-
rectly.

Disassembly and Assembly

Disassembly and Assembly

SY215C

LC

8-1

8 Disassembly and Assembly

8.1 Reading Guide ......................................................................................................... 8-3

8.2 Operating Precautions ............................................................................................. 8-7

8.3  Radiator AS - Remove and Install...........................................................................8-11

8.4  Engine and Hydraulic Pump AS - Remove and Install .......................................... 8-15

8.5  Final Drive AS - Remove and Install ...................................................................... 8-22

8.6  Final Drive AS - Disassemble and Assemble......................................................... 8-24

8.7  Swing Motor and Swing Drive AS - Remove and Install ........................................ 8-33

8.8  Swing Motor and Swing Drive AS - Disassemble and Assemble........................... 8-35

8.9  Idler AS - Disassemble and Assemble ................................................................... 8-45

8.10  Sprocket - Remove and Install............................................................................. 8-49

8.11  Track AS - Remove and Install ............................................................................. 8-50

8.12  Swing Bearing AS - Remove and Install .............................................................. 8-53

8.13  Swing Platform AS - Remove and Install ............................................................. 8-55

8.14  Swivel Joint AS - Remove and Install .................................................................. 8-59

8.15  Swivel Joint AS - Disassemble and Assemble ..................................................... 8-62

8.16  Hydraulic Tank AS - Remove and Install .............................................................. 8-64

8.17  Control Valve AS - Remove and Install ................................................................ 8-67

8.18  Hydraulic Pump AS - Remove and Install ............................................................ 8-72

8.19  Middle Oil Seal (Hydraulic Pump Input Shaft)- Remove and Install .................... 8-77

8.20  Pilot Valve AS (Work Equipment) - Disassemble and Assemble ......................... 8-78

8.21  Pilot Valve AS (Travel) - Disassemble and Assemble .......................................... 8-80

Disassembly and Assembly

SY215C

LC

8-2

WARNING

Always read the Safety section of this man-
ual before attempting to operate or service 
this equipment. Failure to do so could re-
sult in machine damage, personnel injury 
or death.

8.22  Hydraulic Cylinder AS - Disassemble and Assemble........................................... 8-82

8.23  Work Equipment AS - Remove and Install ........................................................... 8-94

8.24  Air Conditioner AS - Remove and Install.............................................................. 8-97

8.25  Counterweight AS - Remove and Install ............................................................ 8-101

8.26  Cab AS - Remove and Install............................................................................. 8-103

8.27  Cab Window Glass – Disassemble and Assemble ............................................ 8-108

8.28  Front Window AS - Disassemble and Assemble................................................ 8-124

8.29  Monitor - Remove and Install ............................................................................. 8-133

8.30  Controller AS - Remove and Install.................................................................... 8-134

8.31 Radio ................................................................................................................. 8-135

8.32 Battery ............................................................................................................... 8-139

8.33 Start Switch........................................................................................................ 8-142

8.34 Fuse Box............................................................................................................ 8-145

8.35 Wiper ................................................................................................................. 8-146

8.36 Relay.................................................................................................................. 8-151

8.37 Sensor ............................................................................................................... 8-155

8.38  Connector Terminals - Insert and Remove ........................................................ 8-157

Disassembly and Assembly

SY215C

LC

8-3

8  

DISASSEMBLY AND ASSEMBLY

8.1 Reading Guide

8.1.1  Removing and Installing an Assembly

8.1.1.1 Special tools

 

Special tools for removal and installation of 
machine parts are listed. 

 

Necessary characteristics of the tools are 
noted in the list of special tools. 

: Special tools that cannot be replaced 

and must be used. 

: Very useful tools, which can be 

replaced with commercially available 
ones. 

8.1.1.2 Removal

 

The "Removal" section contains procedure, 
precautions and the amount of oil or water 
to be discharged. 

 

The symbols used the in the "Removal" 
section are described below: 

  This symbol indicates that safety-

related precautions must be ob-
served when doing the job.  

    This symbol is followed by instruc-

tions or precautions when perform-
ing a procedure. 

  This symbol indicates related rules 

and precautions that must be 
obeyed when installing the pats. 

 This symbol indicates the amount of 

oil or water to be discharged. 

 

 

 

 

 

 

 

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