Document No:
Chapter –5 Management Information System
Version No: 1.0-d0
Date Issued: dd/mm/yyyy
Document Title: MANUAL MAINTENANCE FOR DIESEL LOCOMOTIVES
Revised 2013
Printed: 2015/03/08
Page 116 of 303
5.5.1 Adoption of process approach
The MIS shall be designed around the concept of processes as described in the ISO
9001 standard. The system shall be capable of capturing / presenting the following
for each defined process. The figure below illustrates the process approach:-
1. Process inputs
2. Work in progress details
3. Process outputs
4. Computing and presenting process parameters and flagging exceptions.
Figure 2: Process Approach
The process approach requires that simplest processes are described first and the more complex
processes defined as being built on interactions of these simple processes. This concept shall be
used to design and build the information capture forms and reports. This architecture shall enable
drill-downs to the most basic levels, as and when required by the portal users.
The MIS system shall be designed to capture and present details of all inputs, outputs of the
process and provide functions/ tools for management of the process as described in the following
paragraphs.
Figure 3: Generic view of a process
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