Volkswagen Tiguan (2023 year). Manual in english - page 10

 

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Volkswagen Tiguan (2023 year). Manual in english - page 10

 

 

Fig. 220 Correct jack setup.
Fig. 221 Xack is positioned on the left side of the vehicle at the rear.
Checklist
For your own safety, follow the points below in the order they are given
:
1. Position the hand crank in the mount on the jack.
2. Find the vehicle lift point fig. 219 under the vehicle that is closest to the wheel you will be changing.
3. Crank the jack upward so that it is still positioned under the vehicle lift point.
4. Make sure the entire base of the jack is seated securely on the ground and that the base of the jack is located exactly directly below the lift point fig. 220 and
fig. 221.
5. Straighten the jack and continue cranking the claw on the top of the jack upward until the claw is positioned on the jacking point under the vehicle fig. 221.
6. Continue raising the vehicle jack until the wheel is lifted off the ground.
WARNING
Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.
Always follow the tasks in the checklist.
Observe the general safety precautions.
WARNING
363
Using the vehicle jack incorrectly can result in the vehicle slipping from the jack and cause serious or fatal injuries.
Never raise the vehicle if more than one tire is damaged.
Never jack up the vehicle when the engine is running.
Never allow the engine to be started if the vehicle is raised. Engine vibrations could cause the vehicle to fall off the jack.
Only place the vehicle jack at the lift points described. The bracket on the vehicle jack must firmly grip the sill fig. 221.
Only use jacks that are approved by Volkswagen for the vehicle. Other vehicle jacks, including those approved for other Volkswagen models, could slip.
Only jack up the vehicle on level, firm ground. Sloped or soft ground can cause the vehicle to slip off the jack. If necessary, place a large, stable surface
under the jack.
If you are on a slippery surface such as tile, place a non-slippery object such as a rubber mat on the ground to prevent the jack from slipping.
Never place any part of your body, such as your arm, under the vehicle when it is supported only by the jack. If you must work underneath the vehicle,
additionally support the vehicle securely with suitable stands.
Changing a wheel
Please read the introductory information and heed the Warnings and Notice
Introduction.
Removing a wheel
Fig. 222 Wheel change: removing wheel bolts with the lug wrench.
1. Follow the checklist Preparing Mour Vehicle.
2. Loosen the wheel bolts Loosening wheel bolts.
3. Raise the vehicle Raising the vehicle with the vehicle jack .
4. Remove loose wheel bolts completely using the lug wrench fig. 222 and place the bolts on a clean surface.
5. Remove the wheel.
Installing a spare wheel or compact spare wheel
1. Note the running direction of the tire Tire labeling and tire classifications.
2. Position the wheel.
3. Screw in the other wheel bolts clockwise, tightening them slightly.
4. Lower the vehicle with the vehicle jack.
5. Tighten all wheel bolts securely clockwise using the lug wrench . Do not go in order around the wheel while doing this, but rather always switch to a
wheel bolt on the opposite side.
6. Fit the caps or hubcap Removing and Fitting Wheel Hub Covers, Removing and Fitting the Wheel Bolt Caps.
After a wheel change
1. Clean the vehicle tool kit and place it back in the foam piece in the luggage compartment.
2. Stow the old wheel securely in the luggage compartment.
3. Get the tightening torque of the wheel bolts checked as soon as possible at the nearest authorized Volkswagen dealer or authorized Volkswagen Service
364
Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
4. Get the damaged tires replaced as soon as possible.
Wheel bolt tightening specification
Tightening specification for wheel bolts in steel and aluminum alloy rims:
140 Nm (103 ft-lbs).
Wheel bolts that are corroded and difficult to turn must be replaced and the threads in the wheel hub must be cleaned before checking the tightening torque.
Never grease or oil the wheel bolts and the threads in the wheel hub.
Check the tightening torque using a functioning torque wrench immediately after changing a wheel.
WARNING
If the wheel bolts are not tightened enough to meet the specification, the wheel bolts and consequently the wheel could come loose while driving. Exceeding the
tightening specification could damage the wheel bolts and threads.
Wheel bolts that are tightened incorrectly or missing could cause you to lose control of the vehicle and lead to serious accidents and fatal injuries.
Always tighten the wheel bolts to the correct tightening torque. If you do not have a torque wrench, tighten the wheel bolts with the lug wrench and then
have the tightening torque checked as soon as possible by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never drive with missing or loose wheel bolts.
Always use wheel bolts that are correct for the rim and the vehicle model.
Never grease or oil the wheel bolts and the threads in the wheel hub. Even when tightened to the specification, they could become loose while driving.
Ensure the wheel bolts and threads in the wheel hubs are clean, easy to move and free of oil and grease.
Never loosen the bolts on rims with a bolted rim ring.
WARNING
Incorrect wheel bolts can loosen while driving and cause loss of vehicle control, serious accidents, and fatal injuries.
Always use wheel bolts that are correct for the rim and the vehicle model.
Never use different wheel bolts.
The Tire Pressure Monitoring System (TPMS) indicator light may indicate a system malfunction after a wheel is changed
Troubleshooting the Tire Pressure
Monitoring System.
Tire characteristics
Tire labeling and tire classifications
365
Fig. 223 International tire labeling.
fig. 223Tire labeling (example), meaning
Product name
Individual manufacturer tire designation.
The tire conforms to the legal requirements of the Department of
DOT
Transportation in the USA, which is responsible for tire safety standards.
Tire identification number (TIN - may only be on the inner side of the tire) and
production date:
Code for the factory that produced the tire and
JHCO CHWS 2213
JHCO CHWS
specifications from the tire manufacturer for the tire
size and tire characteristics.
2213
Production date: 22nd week in the year 2013.
Information for the end consumer about comparative values for specified base tires (standardized test procedures)
Customer information:
Relative service life expectancy for the tire, based on a US-specific standard
test. A tire with the specification 280 will wear 2.8 times more slowly than a
standard tire with a tread wear value of 100. The tire performance depends on
TREADWEAR 280
the usage conditions and may differ significantly from the standard values
depending on the driving behavior, maintenance, different road conditions, and
climate conditions.
Wet braking capability of the tire ( AA, A, B or C). The wet braking capability is
measured under controlled conditions on certified test courses. Tires marked
TRACTION AA
with C have low traction performance. The traction value assigned to tires is
based on straight-line traction test and includes neither acceleration and
cornering, nor hydroplaning and traction under maximum load.
Temperature stability of the tire at high speeds on the test stand ( A, B or C).
Tires marked with A and B exceed the legal requirements. The temperature
TEMPERATURE A
rating is based on the tires being inflated to the correct pressure and not
overinflated. Excess speed, incorrect tire pressure, and overinflation either
alone or in combination can cause heat to build up and cause tire damage.
366
fig. 223Tire labeling (example), meaning
88 H
Load index and speed rating .
Rotation and arrow
Tire running direction code .
Or: Outside
Code on the outside of the tire .
MAX INFLATION 350 KPA (51 psi/3.51 bar)
US limit for the maximum inflation pressure.
Code for tires that can be used in the winter (mud and snow tires)
Winter
M+S or M/S or
tires. Studded tires are marked with an E after the S.
TWI
Indicates the location of the tread wear indicator Monitoring the tread depth.
Brand name, logo
Manufacturer.
Made in Germany
Country of manufacture.
Country-specific code for China (China Compulsory Certification).
023
Country-specific code for Brazil.
Identification according to international regulations with the number of the
country that issued the approval. Approved tires in accordance with ECE
E4 e4 0200477-b
regulations are marked with an E. Tires in accordance with EU regulations are
marked with an e. The multi-digit approval number follows that.
RADIAL TUBELESS
Tubeless radial tires.
Size designation:
P
Code for passenger vehicles.
195
Tire width from one sidewall to the other in mm.
P 195 / 65 R 15 XL
65
Height and width ratio in %.
R
Belt construction code for radial.
15
Rim diameter in inches.
XL
Reinforced tires (“Extra Load”).
MAX LOAD 615 KG (1235 LBS)
US load capacity for the maximum load per tire.
Specification for the components of the tire body.
SIDEWALL 1 PLY RAYON
1 layer rayon.
TREAD 4 PLIES
Specification for the components of the running surface.
In the example, there are the following 4 layers under the running surface: 1
1 RAYON + 2 STEEL + 1 NYLON
rayon layer, 2 steel belts, and 1 nylon layer.
The labeling is on both sides of the tire. In some cases, certain codes may only be on one side of the tire, such as the tire ID number and the production date.
Other digits that may be present are part of the internal labeling from the tire manufacturer or country-specific labeling.
Low-profile tires
Compared to other tire-rim combinations, low-profile tires offer a wider tread surface and a larger rim diameter with shorter tire sidewalls. Low-profile tires improve
handling performance and precision. However, they may reduce the level of comfort when driving on roads in poor condition.
Unidirectional tires
The sidewalls on unidirectional tires are marked with arrows. The specified running direction must be followed. This ensures the optimum running characteristics.
If a tire is mounted opposite from the specified running direction, drive more carefully because the tire is not being used the way it was designed to be used. The tire
must be replaced or mounted in the correct running direction as soon as possible.
Asymmetrical tires
Asymmetrical tires factor in the behavior of the inner and outer areas of the tread pattern. The sidewalls on asymmetrical tires are marked as the inner and outer
side. Maintain the correct position of the tire on the rim.
367
Tire load
The tire load index indicates the maximum load of an individual tires in kilograms.
Some examples:
78
425 kg (936 lbs)
81
462 kg (1018 lbs)
83
487 kg (1073 lbs)
85
515 kg (1135 lbs)
87
545 kg (1201 lbs)
88
560 kg (1234 lbs)
91
615 kg (1355 lbs)
92
630 kg (1388 lbs)
93
650 kg (1433 lbs)
95
690 kg (1521 lbs)
97
730 kg (1609 lbs)
99
775 kg (1708 lbs)
100
800 kg (1763 lbs)
101
825 kg (1818 lbs)
102
850 kg (1873 lbs)
103
875 kg (1929 lbs)
104
900 kg (1984 lbs)
Speed rating
The speed rating indicates the maximum speed that may be driven with the tire.
P
max. 150 km/h (93 mph)
Q
max. 160 km/h (99 mph)
R
max. 170 km/h (106 mph)
S
max. 180 km/h (112 mph)
T
max. 190 km/h (118 mph)
U
max. 200 km/h (125 mph)
H
max. 210 km/h (130 mph)
V
max. 240 km/h (149 mph)
W
max. 270 km/h (168 mph)
Y
max. 300 km/h (186 mph)
Z
above 240 km/h (149 mph), depending on manufacturer also ZR.
2) The TIN is the tire serial number.
UTQG tire classification
Uniform Tire Quality Grading (UTQG): Quality grades can be found where applicable on the tire sidewall between the tread shoulder and maximum section width.
Example:
Treadwear (number)
Traction AA, A, B or C
Temperature A, B or C
For example: Treadwear 200, Traction AA, Temperature A.
All passenger car tires must conform to Federal Safety Requirements in addition to these grades.
Treadwear
368
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course.
For example, a tire graded 150 (Treadwear-value 150) would wear one-and-one-half (1 1/2) times as well on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving
habits, service practices and differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
Temperature
The temperature grades are A (the highest), B, and C representing the tire's resistance to the generation of heat, and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B
and A represent higher levels of performance on the laboratory test wheel than the minimum required by law.
WARNING
The traction class assigned to this tire is based on traction tests when braking straight ahead and does not take account of the properties when accelerating,
driving around curves, hydroplaning or at maximum traction.
WARNING
The temperature class for this tire is based on a tire being inflated to the correct pressure and not being overinflated. Excess speeds, insufficient tire pressure,
and overinflation either alone or in combination can cause heat to build up and cause potential tire failure.
Tire load and vehicle load, determining the correct load
Vehicles and tires have a limited load capacity. An overloaded vehicle is difficult to steer and brakes less effectively. Overloading your vehicle can also cause
damage to the vehicle and tires, such as tire blowouts and sudden pressure losses.
To ensure your safety and the safety of your passengers, never exceed the maximum vehicle weight. This is specified as the Gross Vehicle Weight Rating
(GVWR).
The GVWR includes the weight of your vehicle including all additional equipment, a full fuel tank, all fluids and its maximum load. The maximum load includes the
number of people that can travel in the vehicle (number of seats) with an average weight of 150 lbs (68 kg) per person, and also luggage. In trailer mode, the weigh
of the trailer and the trailer tongue weight rating must be included in calculations.
The Gross Axle Weight Rating (GAWR) is the maximum axle load per axle. The GVWR and GAWR are listed on the safety certificate on the B-pillar on the
driver's side.
Your vehicle has either 4 (2 front, 2 rear), 5 (2 front, 3 rear), 6 (2 front, 2 center, 2 rear) or 7 (2 front, 3 center, 2 rear) seats, depending on the type of vehicle. Each
seat has a safety belt. As there is an upper limit to the GVWR, the maximum load also has an upper limit. Traveling with a full vehicle or with passengers heavier
than 150 lbs (68 kg) per person will reduce the remaining possible load.
The tire inflation pressure label for your vehicle also specifies the maximum weight.
Determining the correct tire load
Never overload tires. The followingexample illustrates how to determinethe combined weight of all vehicleoccupants and luggage or othervehicle payloads. Never
overload thevehicle!
Steps for Determining Correct Load Limit:
1.
Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle's placard.
2.
Determine the combined weight of the driver and passengers that will be riding in your vehicle.
3.
Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1400 lbs. and there
4.
will be five 150 lb passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs. (1400-750 (5 × 150) = 650 lbs.)
Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and
5.
luggage load capacity calculated in Step 4.
If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the
6.
available cargo and luggage load capacity of your vehicle.
369
Steps for Determining Correct Load Limit:
Check the tire sidewall to determine the load index specified for thetire.
WARNING
Exceeding the maximum vehicle weight can cause you to lose control of the vehicle and cause accidents resulting in severe and/or fatal injuries.
Never exceed the maximum load or the maximum vehicle weight as per the GVWR.
Glossary of tire and load terminology
Accessory weight: The combined weight (in excess of those standard items which may be replaced) of automatic transmission, electro-mechanical power
steering, power brakes, power windows, power seats, radio, and heater, to the extent that these items are available as factory-installed equipment (whether installe
or not).
Aspect ratio: The ratio of sidewall height to tire width, expressed as a percentage. A number of 50 (0.5:1 or 50%) means that the cross-sectional height is 50% of
the tread width. A shorter sidewall can improve steering response and provide better overall handling, for example, on dry pavement.
Bead: The part of a tire made of steel wires, wrapped or reinforced by ply cords, with the shape and structure to ensure proper fit to the wheel rim.
Bead separation: A breakdown of the bond between components in the bead.
Carcass: The tire structure, except tread and sidewall rubber which, when inflated, bears the load.
Chunking: The breaking away of pieces of the tread or sidewall.
Cord: The strands of material forming the plies in the tire.
Cord separation: The parting of cords from adjacent rubber compounds.
Cracking: Any parting within the tread, sidewall, or inner liner of the tire extending to cord material.
Cold tire inPation pressure: The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a
couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Curb weight: The weight of a motor vehicle with standard equipment including the maximum capacity of fuel, oil, and coolant, air conditioner, and additional weight
of optional equipment.
Extra load tire: A tire designed to operate at higher loads and at higher inflation pressures than the corresponding standard tire.
Gross Axle Weight Rating (GAWR): The load-carrying capacity of a single axle system, measured where the tire contacts the ground.
Gross Vehicle Weight Rating (GVWR): The maximum loaded weight of the vehicle.
Groove: The space between 2 adjacent tread ribs.
Load rating code: The maximum load that a tire is rated to carry for a given inflation pressure. You may not find this information on all tires because it is not
required by law.
Maximum loaded vehicle weight: The total of:
Curb weight.
Accessory weight.
Vehicle capacity weight.
Production options weight.
Maximum (permissible) inPation pressure: The maximum cold inflation pressure to which a tire may be inflated. Also called “maximum inflation pressure.”
Normal occupant weight: Means 150 lbs (68 kilograms) times the number of occupants seated in the vehicle up to the total seating capacity of your vehicle.
Occupant distribution: The placement of passengers in a vehicle.
Outer diameter: The diameter of a new, properly inflated tire.
Overall width: Total width measured at the exterior sidewalls of an inflated tire, including the additional width of labeling, decorations, or protective bands or ribs.
Passenger car tire: A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR) of
10,000 pounds or less.
Ply: A layer of rubber-coated parallel cords.
Ply separation: A parting of rubber compound between adjacent plies.
Pneumatic tire: A mechanical device made of rubber, chemicals, fabric, and steel or other materials, that, when mounted on an automotive wheel, provides the
traction and contains the gas or fluid that sustains the load.
Production options weight: The combined weight of installed regular production options weighing over 5 lbs (2.3 kg) more than the standard items they replace,
and not previously considered as curb weight or accessory weight. These include, for example, heavy-duty brakes, ride levelers, roof rack, heavy-duty battery, and
special trim.
Radial ply tires: A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees to the centerline of the tread.
37
Recommended inPation pressure: The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more tha
a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Reinforced tire: A tire designed to operate at higher loads and at higher inflation pressures than the corresponding standard tire.
Rim: The outer edge of a wheel upon which the tire beads are seated.
Rim diameter: The nominal diameter of the wheel's tire bead seating surface. If you change your wheel size, to wheels of a different diameter, you will have to
purchase new tires to match the new wheels.
Rim size: Designation means rim diameter and width.
Rim type designation: The industry or manufacturer's designation for a rim by style or code.
Rim width: The nominal distance between wheel rim flanges.
Section width: The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due to labeling decoration, or protective bands.
Sidewall: The portion of a tire between the bead and the tread.
Sidewall separation: The parting of the rubber compound from the cord material in the sidewall.
Speed rating (letter code): A standardized letter code indicating the maximum speed at which a tire is designed to be driven for extended periods of time. The
ratings range from 93 mph (150 km/h) “P” to 186 mph (300 km/h) “Y”. The speed rating letter code, where applicable, is molded on the tire sidewall. You may not
find this information on all tires because it is not required by law.
Tire Pressure Monitoring System: A system that detects when at least one of a vehicle's tires is underinflated and illuminates a low tire-pressure warning light.
Tread: The portion of a tire that normally touches the road.
Tread rib: A tread section running circumferentially around a tire.
Tread separation: Tire failure caused by the tread pulling away from the tire carcass.
Tread wear indicators (TWI): Raised areas within the main tread grooves that show, visually, when tires are worn and near the end of their useful life.
Uniform Tire Quality Grading (UTQG): A tire information system developed by the U.S. National Highway Traffic Safety Administration (NHTSA) that is designed
to help buyers compare tires. UTQG is not a safety rating, nor is it a guarantee that a tire will last for a certain number of miles or perform a certain way. It gives tire
buyers more information to compare with factors such as price, brand loyalty and dealer recommendations. Under UTQG, tires are graded by the tire manufacturer
in 3 areas: tread wear, traction and temperature resistance. UTQG information is molded into the tire sidewalls.
U.S. DOT Tire Identification Number (TIN): A tire's serial number. It begins with the letters “DOT” (“Department of Transportation”) and indicates that the tire meet
all federal standards. The next 2 numbers or letters indicate the plant where the tire was manufactured. The last 4 numbers represent the week and year of
manufacture. For example, the numbers 1709 mean that the tire was produced in the 17th week of 2009. Any other numbers are marketing codes used by the tire
manufacturer. This information is used to help identify affected consumers if a tire defect requires a recall.
Vehicle capacity weight: The total rated cargo, luggage and passenger load. Passenger load is 150 lbs (68 kilograms) times the vehicle's total seating capacity (a
listed on the label inside the driver door).
Vehicle maximum load on the tire: The load on an individual tire that is determined by taking each axle's share of the maximum loaded vehicle weight (GAWR)
and dividing by 2.
Vehicle normal load on the tire: The load on an individual tire that is determined by taking each axle's share of the curb weight, accessory weight, and normal
occupant weight (distributed according to the table below) and dividing by 2.
Wheel size designation: Wheel rim diameter and width.
Occupant loading and distribution for vehicle normal load for various designated seating capacities:
Designated seating capacity, number of occupants
Vehicle normal load, number of occupants
Occupant distribution in a normally loaded vehicle
2, 3, or 4
2
2 in front
5, 6, or 7
3
2 in front, 1 in back
371
Maintenance
Service
Information regarding the service schedule
Information regarding maintenance of your vehicle and the type and scope of service work can be found in your service schedule. The service schedule is included
with your manual Service schedule.
Vehicle care
Vehicle care information
Regular, proper care helps to maintain your vehicle.
The longer dirt remains on the surfaces of vehicle components, the more difficult it may be to clean and care for them. Long-term exposure can make it impossible
for dirt to be removed.
For questions regarding care products or for vehicle components that are not listed, consult a suitably qualified professional. Volkswagen recommends contacting
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Suitably qualified professionals can provide you with suitable accessories. Volkswagen recommends the use of Genuine Volkswagen Accessories, which you can
acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Read and follow the usage instructions on the packaging.
WARNING
Cleaning and caring for vehicle components incorrectly can irreparably damage and impair the vehicle's safety equipment, such as the airbag modules. This
may cause serious injuries in the event of an accident.
Clean and maintain vehicle components only according to the manufacturer’s instructions.
Always use approved or recommended cleaning solution.
Never use cleaning solutions that contain solvents.
WARNING
Cleaning the vehicle incorrectly may result in serious injuries.
Protect your hands and arms against components with sharp edges, for example when cleaning the inside of the wheel housings.
Always follow the manufacturer's instructions when using cleaning agents.
WARNING
Dirty, foggy, or icy door windows reduce visibility and can impair the vehicle's safety equipment. This can cause accidents and serious or fatal injuries.
Only drive when there is clear visibility through all windows.
Do not use water-repellent window solutions on the windshield. This can cause intense glare under poor visual conditions.
WARNING
Care products can be poisonous, highly flammable and dangerous. Using care products incorrectly or using unsuitable care products can cause burns and
poisoning and may lead to accidents and serious or fatal injuries.
Note the package insert.
Only store care products in their sealed original containers.
Keep children away from all care products.
Only use care products outside or in well-ventilated areas so that no harmful vapors are inhaled.
Never use turpentine, engine oil, fuel, nail polish remover, or other highly volatile fluids for vehicle care.
NOTICE
Cleaning dirt with aggressive and solvent-based products can cause permanent damage to vehicle equipment, for example even with only brief exposure on
seat cushions or decorative parts.
Do not allow dirt to dry.
Have stubborn spots removed by a suitably qualified, authorized Volkswagen dealer or authorized Volkswagen Service Facility.
372
Washing the vehicle
Please read the introductory information and heed the Warnings and Notice
and Vehicle care information.
Washing your vehicle regularly prevents exposure to contamination, which may damage the paint.
Matte-finish vehicles require special care due to the particular properties of the paint.
To ensure that your vehicle is washed correctly and appropriately, note the following information
,
WARNING
After the vehicle has been washed, the braking efficiency may be delayed due to damp or (in the winter) icy brake discs and brake pads. This will increase the
braking distance. This can cause a loss of vehicle control, accidents, and serious or fatal injuries.
Press the brake pedal carefully several times to dry the brakes and clear the ice from them, as long as the visibility, weather, road, and traffic conditions
permit.
NOTICE
Improper car washes can increase the risk of severe vehicle damage.
Always follow the steps described for vehicle care and cleaning.
Always follow the manufacturer's instructions.
Do not wash the vehicle in direct sunlight.
NOTICE
Wet vehicle components may freeze in cold weather, which will stop them from working properly.
In cold weather, never direct a jet of water at locks, doors, or the trunk lid.
Removing stubborn dirt on matte paint
Soak insects or bird excrement that have adhered to the surface immediately with water and spray with a special cleaner for matte paint.
Remove tar splashes on the paint surface with commercially available tar removers. Residue must not be removed by intensive rubbing.
Remove tree resin and rust particles with special cleaner for matte paint and a cleaning clay bar. Slide the cleaning clay bar over the affected areas without
pressing down on it.
Spray grease and fingerprints with matte paint finish spray and rub with a soft microfiber cloth.
Rinse gasoline residue immediately with plenty of water.
Automatic car washes
If your vehicle has matte paint, never select a wash program with wax or drying aids.
If your vehicle has matte paint, only use textile car washes, never brush car washes.
For vehicle with decorative and protective decals, never use a wash package with hot wax.
Choose car washes without brushes.
Also ensure that the underside of the vehicle is washed regularly and thoroughly to remove any residue.
Observe the information provided by the car wash operator, particularly with regard to attachments on the vehicle, e.g. spoilers
The windows are closed and the outside mirrors are folded in.
The vehicle must be in roll mode.
The electronic parking brake is switched off.
Vehicles with steering lock: If the vehicle is mechanically towed in the car wash, the steering must not be locked
Steering information.
The windshield wiper Window wipers and the rain/light sensor Rain/light sensor are switched off.
If applicable: the roof antenna has been removed.
NOTICE
Car washes which mechanically scan contours may damage the vehicle and attachments, e.g. spoiler.
Follow the information provided by the car wash operator, especially if there are attachments on the vehicle.
373
Pressure washers
Fig. 224 Warning sign: Do not use pressure washers in the marked area.
Never use rotating nozzles. Observe the manufacturer's instructions.
Only use water up to maximum +60 °C (+140 °F).
Move the water jet evenly with a distance of at least 50 cm (20 inches) between the spray nozzle and all parts of the vehicle.
Do not direct the water at the same spot for a long period of time.
If possible, do not direct the water straight at sensitive vehicle components, e.g. rubber seals, side windows, glossy trims, tires, sensors, camera lenses,
decorative and protective decals.
Never clean icy or snow-covered door windows with a pressure washer.
Hand washing
Individual contaminations on the paint can be removed with a cleaning clay bar.
1. Clean dust and large dirt deposits from the vehicle with plenty of water.
2. If your vehicle has matte paint, remove insects, grease spots and fingerprints with a special cleaner for matte paint. Apply the product using a microfiber cloth
with gentle pressure.
3. Clean the vehicle with a soft sponge, a washing glove, or a washing brush with light pressure. Start at the roof, and continue to work from the top down. Only
use a cleansing shampoo on stubborn dirt.
If your vehicle has matte paint, clean from top to bottom with a neutral cleansing shampoo and a microfiber cloth. Wash the microfiber cloth thoroughly at
frequent intervals.
4. Clean the wheels and side members with a clean sponge.
5. Rinse with plenty of water.
6. Let the vehicle air dry. Remove water residue with a leather cloth.
NOTICE
Washing the vehicle incorrectly can damage the paint surface and destroy the matte paint finish.
Never use washing programs with wax treatment.
Only use cleaning agents free of solids and abrasives, such as cleansing shampoos or insect removers, for cleaning purposes.
Do not use insect sponges or rough sponges.
NOTICE
The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the vehicle interior and cause damage.
Remove leaves and other loose objects with a vacuum or by hand.
Have the area under the perforated cover cleaned at regular intervals by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Ensure that large amounts of water do not collect in the plenum chamber, for example if you use a pressure washer.
Only wash the vehicle in facilities specifically designed for that purpose. This will reduce the risk of water contaminated with oil from entering the sewer system.
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Exterior care and cleaning
Please read the introductory information and heed the Warnings and Notice
and Vehicle care information.
The following overview gives recommendations for cleaning and caring for individual vehicle components.
NOTICE
Incorrect cleaning and care can cause vehicle damage.
Always follow the manufacturer's instructions.
Never use cleaning objects that are too hard or abrasive.
Door windows, glass surfaces
Remove wax residue, for example from care products, with a suitable glass cleaner or the Volkswagen Genuine cleaning cloth.
Remove snow with a hand brush.
Remove ice with a plastic scraper. When doing so, scrape in one direction only.
Defrost the ice with a suitable deicer or Volkswagen Genuine deicer.
Clean wiper blades or change them if necessary.
Paint
Always treat surfaces with extreme care to prevent paint damage.
Treat light contaminants, for example deposits, insects, and cosmetics, immediately with a clean soft towel and a mild soap solution of maximum
two tablespoons of neutral soap in a liter of water, or with a cleaning clay bar.
Clean spilled fuel or operating materials immediately.
Dampen rust spots with soap solution. Then remove with a cleaning clay bar.
Have corrosion removed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
In the event of paint damage, consult suitably qualified professionals and have the paint damage repaired. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
A preservation treatment protects the vehicle paint. When water no longer clearly beads up and drips off clean vehicle paint, the vehicle should be retreated with a
wax protectant if not earlier.
For matte paint, use a soft sponge to apply a special wax for matte paint to the cleaned vehicle. Remove excess wax with a microfiber cloth.
Even if a wax protectant is applied regularly in an automatic car wash, Volkswagen recommends protecting the vehicle paint at least twice a year with a
suitable hard wax or Volkswagen Genuine hard wax.
Polishing is only needed if the appearance of the vehicle paint is poor and a shiny finish can no longer be achieved using protectants.
Never polish matte-finish surfaces. The surface will be permanently damaged by the paint shining.
Plenum chamber, engine compartment
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Fig. 225 Between the engine compartment and windshield: plenum chamber (general example).
WARNING
Working on the engine or in the engine compartment carries a risk of accidents and fire. Serious injuries may occur.
Always note the necessary handling guidelines and the safety precautions every time before working in the engine compartment page , Safety
precautions for working in the engine compartment.
If you are not familiar with this type of work, arrange for it to be done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
The plenum chamber drain can be blocked by leaves and dirt. Water that cannot drain may leak into the vehicle interior and cause damage.
Have the area under the perforated cover regularly cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in
this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Remove leaves or other loose objects with a vacuum or by hand fig. 225 ,
Always have the engine compartment cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Water introduced manually into the plenum chamber, for example with a pressure washer, can cause considerable vehicle damage.
Sensors, camera lenses
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Fig. 226 In the rear of the vehicle: Rear View Camera system on the handle (general example).
Clean the area in front of the sensors or the camera with a soft cloth and solvent-free cleaning solution.
Clean sensitive surfaces of the rain/light sensor and the camera window on the windshield as you would windows and glass surfaces (depending on the
equipment).
Remove snow with a hand brush.
Never use warm or hot water.
Defrost the ice with a suitable deicer or Volkswagen Genuine deicer.
Decorative and protective decals
Remove contaminants as described for paint. For matte decorative decals, use a suitable plastic cleaner or a Volkswagen Genuine plastic cleaner.
Treat the vehicle every three months with liquid hard wax. The vehicle must be free of dirt and dust before treating. Apply using only clean, soft microfiber
cloths. Do not use hot wax, even in a car wash.
Hard contaminants: remove gently with ethyl alcohol and then wash with warm water.
The durability and coloring on decorative and protective decals can be affected by environment conditions, such as sunlight, moisture, air pollution, stone chips,
etc. Decorative decals may show signs of wear and aging after approximately one to three years, and protective decals after approximately two to three years.
In very hot climates, the decorative decals may fade slightly within one year and the protective decals within two years.
Trims made out of chrome-plated plastic, aluminum or stainless steel
Clean surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.
Chrome-plated trims can be protected with a suitable hard wax or Volkswagen Genuine hard wax.
Headlights, taillights
Use a soft sponge saturated with a mild soap solution of maximum two tablespoons of neutral soap in a liter of water to remove dirt. Do not use cleaning
solutions containing alcohol and/or solvents.
Remove stubborn dirt with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.
Wheels
Remove contaminants and road salt with plenty of water.
Clean dirty alloy wheels with a suitable rim cleaner or with Volkswagen Genuine rim cleaner. Volkswagen recommends applying a suitable hard wax or
Volkswagen Genuine hard wax to the rims every three months.
Repair a damaged protective paint layer immediately with a paint pen. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Remove brake dust with a suitable rim cleaner or Volkswagen Genuine rim cleaner.
Door lock cylinder
1. Defrost the door lock cylinder with a suitable door lock deicer or Volkswagen Genuine deicer.
Do not use any door lock deicers with degreasing substances.
Care and cleaning of the vehicle interior
Please read the introductory information and heed the Warnings and Notice
and Vehicle care information.
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The following overview gives recommendations for cleaning and caring for individual vehicle components.
NOTICE
Incorrect cleaning and care can cause vehicle damage.
Always follow the steps described for vehicle care and cleaning.
Do not use steam cleaners, brushes, hard sponges, etc.
Have tough spots removed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Door windows
Clean the door window with a glass cleaner.
Wipe the door windows dry with a clean chamois or a lint-free cloth.
Textiles, microfiber, leatherette
Regularly remove dirt particles that adhere to the surface with a vacuum cleaner so that the material is not permanently damaged by scrubbing.
Remove contaminants with a suitable interior cleaner or Volkswagen Genuine interior cleaner.
For grease-based contaminants such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Blot away the dissolved grease or dye with
an absorbent towel. If necessary, treat afterwards with water.
For contaminants, for example from pens or nail polish, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. If necessary, treat afterward wit
a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.
Never use leather cleaners, solvents, floor polish, shoe polish, paint remover, or other similar substances.
Never use pressure washers, steam cleaners or cooling sprays.
Natural leather
Remove fresh dirt with a cotton cloth and a mild soap solution of maximum two tablespoons of neutral soap in a liter of water. Do not let any fluids seep into the
cracks.
For contaminants, for example from pens or nail polish, use a suitable leather cleaner or Volkswagen Genuine leather cleaner.
Treat dried spots with a suitable leather cleaner or with Volkswagen Genuine leather cleaner.
Remove any fresh spots of grease such as oil with an absorbent cloth.
Apply leather care to seats regularly and each time you clean. If leaving the vehicle parked for long periods of time, you should cover the leather to protect it
from direct sunlight.
Never treat leather with solvents, floor polish, shoe polish, paint remover, or other similar substances.
Plastic parts
Clean with a soft, damp cloth.
If a mild soap solution of maximum two tablespoons of neutral soap in a liter of water cannot remove stubborn stains, use a solvent-free plastic cleaner or
Volkswagen Genuine plastic cleaner, if necessary.
Trims, decorative trims made out of chrome, aluminum or stainless steel
Clean using a clean, soft towel and mild soap solution of maximum two tablespoons of neutral soap in a liter of water, in a dust-free area.
Treat anodized surfaces with a suitable chrome and aluminum product or Volkswagen Genuine chrome and aluminum products.
Controls
1. Use a soft brush to remove large dirt deposits as well as any dirt that is difficult to reach.
2. Use a clean, soft cloth and a fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water. Fluids must not enter into the controls.
Displays and screens
Do not clean the instrument cluster display and the Infotainment system screen when they are dry.
1. Turn off the Infotainment system temporarily to clean it.
2. Use a suitable cleaning cloth or Volkswagen Genuine cleaning cloth with some water, suitable glass cleaner, or an LCD cleaner.
Rubber seals
Clean with a soft, lint-free cloth and plenty of water.
Treat regularly with a suitable rubber care product or Volkswagen Genuine rubber care product.
Safety belts
1. Unreel the safety belt completely and leave the belt unreeled.
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2. Remove large spots of dirt with a soft brush.
3. Clean the safety belt with a mild soap solution of maximum two tablespoons of neutral soap in a liter of water.
4. Let the belt webbing dry completely, then allow the belt to retract.
WARNING
Improper cleaning of safety belts, anchorages and automatic safety belt retractors can cause damage and impair their function. This may result in serious
injuries or death in the event of an accident.
Never alter the safety belts for cleaning purposes.
Never use chemical products to clean the safety belts and their components.
Do no use any corrosive fluids, solvents, or sharp objects.
Do not allow fluids and objects to enter the safety belt buckle.
Let the safety belt dry after cleaning before allowing it to retract completely.
Wood trims
Clean with a soft cloth and fairly mild soap solution of maximum two tablespoons of neutral soap in a liter of water.
Cleaning the seat covers
If dye from clothing such as denim stains the seat covers, this is not considered a defect in the vehicle upholstery. If you want to clean the seat covers yourself, be
aware that airbag system components and electrical connectors are installed in the seat covers. Incorrect cleaning or moisture may damage these components or
cause them to malfunction. This may then cause damage elsewhere in the vehicle's electrical system
Depending on the equipment, electrical components and connectors may be installed in the seat surface with seat heating, which can be damaged by incorrect
cleaning or handling. This can also result in damage to other areas of the vehicle electrical system.
Never use pressure washers, steam cleaners or cooling sprays.
Never soak seat covers.
Never switch on seat heating to dry the seats.
Do not use detergent pastes or mild detergent solutions.
If there is uncertainty, contact suitably qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
Cleaning and caring for vehicle components incorrectly can irreparably damage and impair the vehicle's safety equipment, such as the airbag modules. This
may cause serious injuries in the event of an accident.
Always use approved or recommended cleaning solution.
Never use cleaning solutions that contain solvents.
Clean and maintain vehicle components only according to the manufacturer’s instructions.
Needless to say, it is easier to see signs of wear and dirt caused by normal usage on bright materials in the vehicle interior. These signs of use are unavoidable
and also indicate the unavoidable deterioration caused by normal usage. Please follow the corresponding care instructions.
Accessories, replacement parts, repairs, and modifications
Accessories and replacement parts
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility before purchasing Genuine Volkswagen Accessories, replacement parts, or
operating equipment, for example if you would like to retrofit the vehicle with Genuine Volkswagen Accessories or if parts need to be replaced. The authorized
Volkswagen dealer or authorized Volkswagen Service Facility is aware of legal regulations and factory recommendations for Genuine Volkswagen Accessories,
replacement parts, and operating equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer
or authorized Volkswagen Service Facility. Volkswagen has verified their reliability, safety, and suitability. A suitably qualified authorized Volkswagen dealer or
authorized Volkswagen Service Facility also specializes in correct installation. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Products that are not approved by Volkswagen may not have been evaluated by Volkswagen regarding the reliability, safety, and suitability for the vehicle, despite
ongoing market observation. Therefore, Volkswagen can also not be responsible in individual cases if approval is given by an officially-recognized technical
inspection and control authority or clearance is given by a government agency.
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You must consult a suitably qualified authorized Volkswagen dealer or authorized Volkswagen Service Facility to replace rim/tire combinations. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Retrofitted devices that have a direct effect on vehicle control, must have an e symbol (the approval symbol for the European Union) and be approved by
Volkswagen for the vehicle. Such devices could include a cruise control system or an electronically-controlled damping system.
Additional electrical devices that do not have a direct effect on vehicle control must have a symbol (manufacturer's Declaration of Compliance for the European
Union). Such devices could include refrigerators, computers, or ventilators.
WARNING
Using unsuitable replacement parts and accessories may lead to malfunctions in the vehicle. These problems may also occur if work, modifications and repairs
are done incorrectly. This could lead to damage to the vehicle and accidents resulting in serious or fatal injuries.
Only have suitably qualified professionals make repairs or modifications to a vehicle. Authorized Volkswagen dealers and authorized Volkswagen Service
Facilities have the required tools, diagnostic devices, repair information, and qualified personnel. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.
Only use rim/tire combinations that are approved by Volkswagen for your vehicle model.
WARNING
Objects in the airbag deployment zone may be thrown around the vehicle interior if the airbags deploy. This can cause serious or fatal injuries.
Never attach or position objects in the airbag deployment zone.
NOTICE
Retrofitting an engine preheating system may cause malfunctions and vehicle damage with certain engines.
Consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility about retrofitting an engine preheating system. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Sensors and Cameras
The sensors or cameras could shift or become damaged as a result of incorrect repairs, structural changes to the vehicle (such as “lowering”), installation of after-
market equipment, or changes to the trim panels. This may impair important functions in the driver assistance systems
Note the positions of sensors and cameras on your vehicle in the vehicle overviews.
Attachments or Modifications around Sensors and Cameras
WARNING
If the area in front of and around sensors and cameras is covered, for example by license plates, decorative frames for license plate holders, additional films
that have been attached, or paint on the sensors, etc., this can impair the functions of the driver assistance systems. Failure of the driver assistance systems
may result in accidents and serious or fatal injuries.
Do not stick additional films over or around sensors.
Only install a license plate or decorative frame for license plate holders in the position specified. Always consult an authorized Volkswagen dealer or
authorized Volkswagen Service Facility if you want to install a license plate or decorative frame for a license plate holder on the vehicle. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Incorrectly installing license plates or decorative frames for license plate holders may damage vehicle components, such as wires or sensors.
Only install a license plate or decorative frame for license plate holders in the position specified. Always consult an authorized Volkswagen dealer or
authorized Volkswagen Service Facility if you want to install a license plate or decorative frame for a license plate holder on the vehicle. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Decorative frames for license plate holders are designed for holding the license plate.
The Volkswagen emblem can impede the view of the radar sensors to the front on some vehicle versions. Therefore only operate the vehicle with the original
Volkswagen emblem or an emblem approved by Volkswagen.
Damage around Sensors and Cameras
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WARNING
If the area around sensors and cameras is damaged, for example due to stone chips or collisions when parking, this may impair the functions of the driver
assistance systems. Failure of the driver assistance systems may result in accidents and serious or fatal injuries.
If there is damage in the area of the sensors and cameras, have the component replaced by a suitably qualified professional. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
After components have been replaced, it may be necessary for sensors and cameras to be set and calibrated by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the windshield is damaged within the sensors' and camera's range, for example by a stone chip, then the windshield must be replaced. Stone chip repairs can
cause malfunctions in the driver assistance system. After the windshield has been replaced, it may be necessary for the camera and sensors to be set and
calibrated by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer o
authorized Volkswagen Service Facility.
Repairs and technical modifications
Volkswagen guidelines must be followed when performing repairs and technical modifications
Interference with electronic components and their software can cause malfunctions. Because of the way electronic components are interconnected, such
malfunctions can also impair systems that are not directly involved. This means that you risk both a substantial reduction in the operational safety of your vehicle
and increased wear of vehicle components.
An authorized Volkswagen dealer or authorized Volkswagen Service Facility cannot assume any liability for damage resulting from repairs and technical
modifications that were performed incorrectly.
An authorized Volkswagen dealer or authorized Volkswagen Service Facility is not responsible for damage resulting from repairs and technical modifications that
were performed incorrectly. Such damages are also not covered by the Volkswagen warranty.
Have all repairs and technical modifications performed by suitably qualified professionals. Volkswagen recommends contacting your authorized Volkswagen dealer
or authorized Volkswagen Service Facility for Volkswagen Genuine Parts®.
Volkswagen repair information
Volkswagen service information and official Volkswagen repair information can be purchased.
Customers in Europe, Asia, Australia, Africa, Central and South America:
Contact suitably qualified professionals for assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility. Or register with the erWin (electronic repair and service information) web portal:
Customers in North America and Canada:
If you wish to order the printed service information, please contact:
Volkswagen Technical Literature Ordering Centerliterature.vw.com
You can also register for the erWin web portal:
Diagnostic connection (on-board diagnosis)
In the vehicle interior, there is a diagnostic connection (OBD ) to read event memories. Event memories document faults that have occurred and deviations from
specified values from the control module
The diagnostic connection (OBD) is located in the footwell on the driver's side on the underside of the instrument panel or next to the hood release lever behind a
cover.
Only have the event memory read out and reset by suitably qualified professionals. Additional information about the saved data can be obtained from suitably
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
After a malfunction is fixed, the information about it will be deleted from the event memory. Other memory content is overwritten continuously.
Vehicles with special modifications and mountings
The attachment and mounting manufacturer should make sure that the applicable environmental laws and regulations are met for the attachments and mountings,
especially the EU directive 2000/53/EG about old vehicle and EU directive 2003/11/EG about market introduction restrictions and the use of certain hazardous
materials and compounds.
The installation instructions for any retrofitted equipment should be saved by the vehicle owner and provided to the removal facility if the vehicle is scrapped. This
ensures that even vehicles with retrofitted equipment will be disposed of in a way that will not harm the environment.
Engine/motor protection
Engine/motor protection can reduce the risk of damage to the vehicle underbody and the oil pan, for example if driving over curbs, entering driveways, or on
unpaved roads.
Have the retrofitting work performed by suitable qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
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Volkswagen Service Facility.
Engine/motor protection may not be available in all countries.
WARNING
Repairs and modifications to the vehicle that are performed incorrectly can impair the effectiveness of the driver assistance systems and deploying airbags.
This can cause malfunctions and accidents and serious injuries or death.
Only have suitably qualified professionals make repairs or modifications to a vehicle. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
WARNING
Repairs and modifications to the vehicle that are performed incorrectly, for example due to the use of unsuitable parts, may cause vehicle damage, accidents,
and serious or fatal injuries.
Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.
Only use rim/tire combinations that are approved by Volkswagen for your vehicle model.
Only have suitably qualified professionals make repairs or modifications to a vehicle. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories. Volkswagen has verified their reliability, safety, and
suitability.
WARNING
Incorrect use of the diagnostic connection may cause malfunctions, resulting in accidents and serious or fatal injuries.
Never read out the event memory yourself using the diagnostic connection.
Never load data yourself using the diagnostic connection in the vehicle.
Only have the event memory read out with the diagnostic connection by suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Airbag system repairs and situations that can affect the system function
Volkswagen guidelines must be followed when performing repairs and technical modifications
Only have modifications and repairs on the front bumper, doors, front seats, headliner, or vehicle body performed by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Airbag system
components and sensors may be located on these vehicle components.
Airbag system components can be damaged during all procedures on the airbag system and when removing and installing system components while performing
other repair procedures. This may prevent the airbags from deploying or cause them to deploy incorrectly in the event of an accident.
The instructions must be followed so that the effectiveness of the airbags is not impaired and removed components do not cause injuries and environmental
pollution. An authorized Volkswagen dealer or authorized Volkswagen Service Facility will be familiar with these provisions. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
A modification to the vehicle suspension can impair the functionality of the airbag system during a collision. For example, using a rim/tire combination that is not
approved by Volkswagen, lowering the vehicle, or changing the suspension stiffness including the springs, suspensions struts, shock absorbers, etc., can change
the force that is measured by the airbag sensors and transmitted to the electronic control module. For example, some changes to the suspension can increase the
force measured by the systems and trigger the airbag system in accidents where the airbags would normally not be deployed if the modifications had not been
made. Other modifications can reduce the force measured by the sensors and prevent the airbag from deploying when it should have deployed.
WARNING
Using unsuitable replacement parts and accessories may cause damage and malfunctions in the vehicle and impair the effectiveness of the airbag system.
These problems may also occur if work, modifications and repairs are done incorrectly. This could lead to damage to the vehicle and accidents resulting in
serious or fatal injuries.
Only have suitably qualified professionals make repairs or modifications to a vehicle. Authorized Volkswagen dealers and authorized Volkswagen Service
Facilities have the required tools, diagnostic devices, repair information, and qualified personnel. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Note that the airbag module cannot be repaired but must instead be replaced.
Never install airbag components removed from old vehicles or from recycling.
Only install parts on the vehicle whose design and function are identical to the parts installed at the factory.
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WARNING
Modifications to the vehicle suspension including using a rim/tire combination that is not permitted may change the system function of the airbag. This can cause
serious or fatal injuries in the event of an accident.
Never install suspension components that do not have the same properties as the original parts installed in the vehicle.
Never use rim/tire combinations that are not approved by Volkswagen.
Mobile phone usage in the vehicle
Electromagnetic waves
When using a mobile phone or radio equipment without connecting to the exterior antenna, the electromagnetic waves will not be deflected outward in an optimum
way. Increased waves in the vehicle interior can occur, especially when reception is poor, for example in rural areas. This could be a potential health risk
Depending on the equipment, it may be possible to use a suitable telephone interface to connect the mobile phone to the exterior antenna. This will improve the
connection quality and increase the range.
Using a phone
In many countries, using a phone in the vehicle is only permitted if there is a hands-free connection, for example using a Bluetooth ® connection. Before using the
phone, secure it in a suitable holder
or store it in a storage compartment, such as in the center console, to prevent it from sliding around.
Radio
If operating radio devices, follow the legal regulations and the user guide from the manufacturer. The aftermarket installation of radio devices is subject to approval.
Contact qualified professionals for more information about installing radio equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
Mobile devices that are loose or not secured correctly can be thrown through the vehicle interior during sudden driving or braking maneuvers or in the event of a
collision and cause severe injuries.
Secure or store the mobile phone and accessories safely and outside of the deployment range of the airbags.
WARNING
Using a cell phone or radio equipment without a connection to an external aerial may create electromagnetic energy inside the vehicle that exceeds permissible
limits. This also applies if the exterior antenna is not installed correctly. This may be dangerous to your health and that of the other vehicle occupants.
Maintain a minimum distance of approx. 20 cm (approx. 8 inches) between the device antennae and any active medical implants, such as pacemakers.
Do not carry a mobile device that is turned on directly above or in the immediate vicinity of any active medical implants, for example by keeping a phone
in a shirt pocket.
Switch off the mobile device immediately if you suspect there is interference with an active medical implant or other medical device.
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Customer information
Warranty
Warranty
Garantie
Your vehicle is covered by various warranties:
New Vehicle Limited Warranty.
Limited Warranty Against Corrosion Perforation.
Emissions Control System Warranties: Federal Emissions Control System Defect Warranty, Federal Emissions Performance Warranty.
US battery electric vehicles: High-Voltage System Limited Warranty.
US models: Kansas Safety Belt Limited Warranty.
US models: California Emissions Control System Warranties: Short-term Emissions Defects Warranty, Long-term Emissions Defect Warranty, California
Emissions Performance Warranty.
You can find the detailed information in your Warranty & Maintenance Booklet and California Emissions Booklet or on the website:
maintenance.vw.com
Event data recorder (crash data recorder)
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to
vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in which crashes and injuries occur.
In addition, data from the driver assistance systems is also collected. In addition to information about whether these systems were switched on or off, had limited
availability, or were inactive, it can also be understood if these functions steered, accelerated, or braked the vehicle in the situations listed above. Depending on the
vehicle equipment, systems may include:
Adaptive Cruise Control (ACC).
Lane Assist
Park Assist
Parking systems
Autonomous Emergency Braking Function (Front Assist)
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.
Volkswagen will not access, read or process the Event Data Recorder (EDR) data unless the vehicle owner gives permission. This excludes contractual or legal
regulations.
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for field observation as well as for research purposes and quality improvement o
vehicle safety systems. For research purposes, Volkswagen provides the data to third parties in an anonymous format. This means the data does not reference the
individual vehicle or the vehicle owner.
Labels and signs
Factory labels and signs with important information regarding vehicle operation are located in the engine compartment and on several vehicle components.
Never remove these labels and signs or make them illegible.
If vehicle components equipped with labels and signs are replaced, suitably qualified professionals must place identical labels and signs correctly in the same
locations on the new components. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety certificate
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A safety certificate on the driver's door jamb specifies all necessary safety standards and guidelines of the traffic safety authorities in the applicable country at the
time of manufacture. The month and year of production as well as the VIN may also be listed. Read the information in the Owner's Manual Safety certificate.
WARNING
Incorrect vehicle handling increases the risk of accidents, serious injuries and death.
Follow the legal regulations.
Follow the Owner's Manual instructions.
NOTICE
Incorrect vehicle handling can cause vehicle damage.
Follow the legal regulations.
Perform service according to the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The label in the engine compartment provides information about the type and amount of refrigerant used in the vehicle air conditioning system. The label is in the
front section of the engine compartment near the refrigerant filler tubes
Warning: the air conditioning system must only be serviced by qualified technicians. Refrigerant type. Type of refrigerant oil. See service information
(only available for authorized Volkswagen dealers and authorized Volkswagen Service Facilities). The air conditioning system must only be serviced by
qualified technicians. Flammable refrigerant. Make sure all components are disposed of correctly and never install components removed from old vehicles or
from recycling in the vehicle.
Refrigerant oil in the air conditioner
The air conditioner is filled with refrigerant oil. The label on the air conditioner compressor provides information on the type and quantity of refrigerant oil used
Repairs and technical modifications.
WARNING
Air conditioner maintenance by unqualified professionals may pose a danger to safe operation and result in serious injuries.
Only have the air conditioner serviced by qualified professionals.
NOTICE
Repairing or replacing the evaporator with replacement parts from scrap vehicles or recycled parts may damage the air conditioner.
Never have repairs to the evaporator carried out with replacement parts from scrap vehicles or recycled parts.
Only have replacement parts for the air conditioner evaporator fitted that are certified and marked in accordance with SAE standards J2842 HFO-1234y
and R744.
Have the air conditioner serviced only by qualified technicians who are trained according to SAE standard J2845 and certified according to SAE standard
J2911. SAE standard J639 must be complied with while working on the air conditioner.
Have damaged or missing refrigerant labels, e.g. in the engine compartment, replaced.
Infotainment system and aerials
The aerials for the Infotainment system are fitted in various places in the vehicle:
On the inside of the rear window.
On the inside of the rear side windows
On the inside of the windshield
On the roof of the vehicle
Antennas on the inside of the window glass can be detected as thin wires.
NOTICE
Antennas that are located on the inside of the window glass can be damaged by abrasive objects or by corrosive and acidic materials.
Never apply stickers over metal wires, for example on the rear window.
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Never clean the antennas with corrosive or acidic materials.
NOTICE
A retrofitted Infotainment system that is incompatible with the antenna amplifier installed in the vehicle by the manufacturer may damage the antenna amplifier.
Before retrofitting an Infotainment system, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Component protection
Some electronic components and control
modules, such as the Infotainment
system, are equipped with component
protection at the factory.
The component protection allows suitably qualified professionals to legitimately install or replace components and control modules. Volkswagen recommends
contacting your Volkswagen dealership.
In the following situations, component protection reduces the risk of components supplied by the factory being operated without restrictions outside the vehicle.
Installation in other vehicles, for example the components have been stolen
Operating components outside of the vehicle
If a message about component protection appears in the instrument cluster display or on the Infotainment system screen, contact a suitably qualified professional fo
assistance. Volkswagen recommends contacting your Volkswagen dealership.
Disposal of old batteries and electronic devices
Old batteries
As with electronic devices, old batteries must be collected and recycled separately by the end user. These batteries are indicated by the crossed-out wheeled
garbage can symbol . You, as the end user, are legally obliged to return old batteries
In many federal states, old batteries can be handed in to an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
You can obtain more information on return and recycling from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Old electrical or electronic devices
Your vehicle contains old electrical/electronic devices, such as the navigation system SD card or remote controls. You can recognize these from the symbol of the
crossed-out wheeled garbage can
Old devices with this marking must be collected separately from normal household garbage and disposed of in accordance with legal requirements.
Batteries within devices that are not permanently installed must be removed beforehand and disposed of separately as batteries.
Any saved personal data must be erased before disposal of old devices.
You can obtain more information on return and recycling from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
If batteries containing lithium are damaged, gaseous or liquid substances may escape, posing a significant risk to health and the environment. A short circuit at
the battery terminal may result in a fire or explosion. This could result in serious or fatal injuries.
Take extreme care when handling batteries containing lithium.
Never heat up lithium-containing batteries.
Never damage lithium-containing batteries.
Never short circuit the battery terminals.
Batteries containing heavy metals are marked with the chemical symbols Hg (mercury), Cd (cadmium) and/or Pb (lead). Heavy metals can be harmful to the
health of humans and animals and accumulate in the environment.
In order to avoid these consequences, it is imperative to ensure you collect batteries separately and return them properly.
Batteries for the remote control vehicle key and remote controls may contain perchlorate. For information on how to handle these materials correctly, see the
following website: www.dtsc.ca.gov/perchlorate. Follow all the legal specifications for dealing with and disposing of these batteries. Volkswagen recommends
having these batteries replaced and disposed of by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
386
Product recycling
Fig. 227
Fig. 228
Fig. 229
The Triman logo and the Infotri symbol contain important sorting information for the end consumer.
Declaration of conformity (Declaration of Compliance, Telecommunications and Electronic
Systems)
Radio Frequency Devices and Radiocommunication Equipment User Manual Notice.
These devices comply with:
FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Radio equipment
Provision for mobile telephone.
Electronic immobilizer
Remote start relay function.
Vehicle key
387
Keyless locking and starting system Keyless Access.
USA: VW Car-Net®.
Adaptive Cruise Control (ACC)
Autonomous Emergency Braking (Front Assist).
Rear Traffic Alert.
Third Party Copyright Information
Some products installed in this vehicle contain software components that are covered under Open Source licenses.
A list of the Open Source software components being used, including copyright information, the relevant Open Source license conditions, and those applicable
license texts, are available at the website given above. The source code of specific Open Source software components can be requested from the vehicle
manufacturer. The manufacturer will provide the source code in accordance with the relevant license conditions, whereby you will only be charged for the provision
costs, e.g. delivery costs. The required information can be obtained at the website given above.
Old vehicle return and scrap disposal
Old vehicle return
At the end of its life cycle, your vehicle should be recycled or disposed of in an environmentally friendly manner. This is why the last owners of vehicles in many
states are legally obliged to hand their vehicles over to an authorized treatment facility.
Volkswagen has already made provision for this point: Recycling centers where you can hand over your vehicle are available throughout many federal states.
Find out more information about recycling centers from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Scrap disposal
If scrapping the vehicle or its individual parts such as the airbag system and the safety belt pretensioners, the applicable safety regulations must always be followed
Suitably qualified professionals will be familiar with these provisions. Volkswagen recommends contacting your authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Radar Sensors
Depending on the vehicle equipment, assistance systems, e.g. Adaptive Cruise Control (ACC), that use radar sensors may be installed in your vehicle.
Observe the legal regulations for restricted access to certain zones that prohibit entry for vehicles with radar sensors. Observe relevant traffic signs where
applicable. If you wish to enter one of these areas, first consult with an authorized Volkswagen dealer or authorized Volkswagen Service Facility to determine
whether there are radar sensors installed in your vehicle.
WARNING
Sensors are subject to physical system limitations. External sources of interference, e.g. from other vehicles, can affect the functions of the sensors and impair
the functions of the supporting systems. If the system does not work as expected, this may result in accidents and serious or fatal injuries.
Always pay attention to the traffic situation and vehicle environment.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying Volkswagen of America, Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Volkswagen of America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at:
Tel.: 1-888-327-4236 (TTY: 1-800-424-9153)
go to:
or write to:
Administrator, NHTSA, 1200 New Xersey Avenue, SE. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
388
Notes on radio regulations
Declaration of conformity for radio equipment for the USA
Approval mark for radio systems in the USA.
With this document, the manufacturer declares that the radio equipment listed in the following is in compliance with the basic requirements and other relevant
regulations and laws at the time of production:
The radio systems listed below are not available in every vehicle.
Connection to the exterior antenna
Antenna
Antenna amplifier
Bluetooth®.
Remote control key (vehicle)
Garage door opener
ID. Cockpit.
Infotainment system
Keyless Access.
Instrument cluster, electronic immobilizer
Radar sensors for assistance systems
Tire pressure sensors
Mobile phone interface
Volkswagen Car-Net control module
Wi-Fi hotspot.
Central control module
Radio systems with this marking must be collected separately from normal household garbage and disposed of in accordance with legal requirements
Disposal of old batteries and electronic devices. Symbol for limited use of certain hazardous substances in electrical and electronic devices in accordance
with the RoHS directive.
Approval numbers
FCC ID: 2AAJCBR20, FCC ID: 2AAJCBR21, FCC ID: 2AA98, FCC ID: 2AA98-COLOUR5C, FCC ID: 2AA98-MEDIUM5C, FCC ID: 2AA98-MEDIUM5C21,
FCC ID: 2AA98A, FCC ID: 2AHPN-WLC, FCC ID: 2AOUZ17101001, FCC ID: 2AOUZ17101002, FCC ID: 2AOUZ17101010, FCC ID: 2AOUZ17101022,
FCC ID: 2AOUZ17101023, FCC ID: 2AOUZ17101031, FCC ID: 2AOUZ17101032, FCC ID: 2AOUZ17101033, FCC ID: 2AOUZ17101034,
FCC ID: 2AOUZ17101041, FCC ID: 2AOUZ17101042, FCC ID: 2AOUZ17101043, FCC ID: 2AOUZ17101051, FCC ID: 2AOUZ17101052,
FCC ID: 2AOUZ17101053, FCC ID: 2AOUZ17101054, FCC ID: 2AOUZ17101055, FCC ID: 2AOUZ17101056, FCC ID: 2AOUZ17101057,
FCC ID: 2AOUZ17101071, FCC ID: 2AOUZ17101072, FCC ID: 2AOUZ18020531, FCC ID: 2AOUZ18020532, FCC ID: 2AOUZ18020533,
FCC ID: 2AOUZ18020534, FCC ID: 2AOUZ18100931, FCC ID: 2APOM-MQBA0, FCC ID: 2AVXWWSBRC001, FCC ID: 2AXPS-WPC003-1, FCC ID: 772C-
LB1FD, FCC ID: BEJLCW05-VWE5, FCC ID: BEJMIB2, FCC ID: BEJMIB2PQ, FCC ID: BEJ-MEBICAS3, FCC ID: BEJ-MIBPQMIN, FCC ID: BEJ-MIB3OI,
FCC ID: BEJTLAHW3IU-E, FCC ID: BEJTLAHW3IU-N, FCC ID: BEJTLVHE4IU-E, FCC ID: BEJTLVHE4IU-N, FCC ID: BEJTLVHM3IU-E, FCC ID: BEJTLVHW3IU-
E, FCC ID: BEJTLVHM3IU-N, FCC ID: BEJTLVM3IU-N, FCC ID: BEJTUVM01IU, FCC ID: CWTUGZZF1, FCC ID: CWTUGZZF2, FCC ID: IYZVK2, FCC ID: KR5-
BCMEVOC, FCC ID: KR5FS14T, FCC ID: KR5FS14TK, FCC ID: KR55NA920791A, FCC ID: LTQR3TR, FCC ID: NBG010180T, FCC ID: NBG010905A,
FCC ID: NBG011719A, FCC ID: NBG013854, FCC ID: NBG01RS4, FCC ID: NBG011719A, FCC ID: NBG10176, FCC ID: NBG9068, FCC ID: NBG92596263,
FCC ID: NBGBCMEVO, FCC ID: NBGBCMEVO5, FCC ID: NBGBCM2R, FCC ID: NBGFS09P03, FCC ID: NBGFS12A, FCC ID: NBGFS12A01,
FCC ID: NBGFS12P, FCC ID: NBGFS12P01, FCC ID: NBGFS12PM, FCC ID: NBGFS12P01M, FCC ID: NBGFS125C, FCC ID: NBGFS125C1,
FCC ID: NBGFS125C5, FCC ID: NBGFS173NP, FCC ID: NBGFS173NPM, FCC ID: NBGFS173NR, FCC ID: NBGFS1744M, FCC ID: NBGFS19,
FCC ID: NBGFS191, FCC ID: NBGFS93N, FCC ID: NBGMQBBB, FCC ID: NBGMQBBH, FCC ID: NBGPQ12P01, FCC ID: NBGRSB19, FCC ID: NF3-FR5CPEC,
FCC ID: NF3-LRR3SCU, FCC ID: NF3-LRR4, FCC ID: NF3-MRR1PLUS, FCC ID: NF3-MRR1REAR, FCC ID: NF3-MRREVO14F, FCC ID: NF3-LRR3SCU,
FCC ID: NT8-FPK8IMMO5D, FCC ID: NT8-VWMIBREGIO, FCC ID: NZLADHL5D, FCC ID: NZLJCIBUSHL4, FCC ID: OAYARS4B, FCC ID: OAYARS5B,
FCC ID: OYGTSSRE4UD, FCC ID: OYGTSSRE4UF, FCC ID: OYGTSSSG4G5, FCC ID: QIPALAS6A-US, FCC ID: QISME919BS-567BN, FCC ID: QISME919BS-
567BNB, FCC ID: QZ9-KA3, FCC ID: RK7MBC-NAR, FCC ID: RK7MBC-NAR2, FCC ID: RK7185-00, FCC ID: RK7186-00, FCC ID: RX2BNFHL,
FCC ID: RX2BNFLL, FCC ID: T8GA270, FCC ID: T8GA475, FCC ID: T8GA476, FCC ID: T8GP114, FCC ID: VPYLB1KD, FCC ID: WJLHT-5, FCC ID: NF3-
FR5CUEC, FCC ID: NBG01RS55, FCC ID: NF3-F5CP42, FCC ID: NBG01RS53,FCC ID: NBGFS125C1.
Interference statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
CAUTION TO USERS: Changes or modifications not expressly approved by the party responsible for compliance could void the user`s authority to operate the
389
equipment.
FCC RF Exposure Statement
FCC ID: RK7MBC-NAR
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instruction for
satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have provider's consent. Most wireless providers consent to the use of signal
boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from
any person.
You MUST cease operating this device immediately if requested by FCC or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
Wireless notice
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines.
This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. The antenna should be installed and operated with
minimum distance of 20 cm between the radiator and your body.
FCC Class A digital device notice
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Class B digital device notice
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
39
Technical data
Information on technical data
General information about specifications
As long as nothing else is specified or listed, the technical data applies to the base model. Different values may result due to optional equipment, different model
versions, special equipment, and country-specific equipment. The specifications in the legal vehicle documents always take precedence.
The drive and power of the vehicle are listed in the official vehicle registration.
Weight
The values for the curb weight in the following tables apply to a vehicle ready for operation with standard equipment, without a driver, with fluids including 100% full
fuel tank. Optional equipment and retrofitted equipment will increase the specified curb weight and reduce the possible load.
The load consists of the following weight:
Passengers.
All luggage inside and outside the vehicle.
Attachments.
Trailer tongue weight if in trailer mode.
The permitted total vehicle weight and the gross axle weight rating must never be exceeded. The permissible values are indicated on the safety compliance label or
on the identification label on the B-pillar on the driver's side Safety certificate Identification label.
Performance
The performance was determined without equipment that limits performance, such as add-on parts.
Due to technical or legal reasons, the performance specifications and mileage may vary.
On some engines with heavy duty suspension, the speed maximum speed may be limited and lower.
Towing weight and trailer tongue weight ratings
The towing weight and tailer tongue weight ratings on the trailer hitch identification label are simply the test values for the trailer hitch. The vehicle-based
specifications, which are often below these values, can be found in your vehicle documents. The specifications in the official vehicle registration or on the
identification label of the vehicle Identification label or safety certificate Safety certificate always take precedence.
Towing weight
The indicated combination weights apply only for altitudes up to 1000 m (3000 ft) above sea level. For every additional 1000 m (3000 ft), the gross combination
weight rating must be reduced approximately 10%.
Incline angle
The incline angle is the specification up to which the vehicle is able to drive uphill on an angle with its own power. This can depend on the road conditions, the
weather conditions, and the engine power, among other things. The values apply to a vehicle that is in motion and not to a vehicle that starts to drive form a
stationary position.
A rising difference in altitude (incline) on a 100 m (300 ft) stretch is given in percentage or degrees (100% = 45 degrees).
Vehicle Identification Number (VIN)
Structure of the vehicle identification number (VIN)
The vehicle identification number (VIN, VIN) consists of 17 characters. These characters can be sorted into seven groups.
The structure is explained using the following examples of vehicle identification numbers.
Group
1
Position
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
7
W
V
W
Z
Z
Z
C
B
Z
M
E
4
0
0
9
5
3
Example
W
V
W
A
F
2
9
N
4
8
Y
0
0
0
0
0
1
Vehicle manufacturer identification:
WVW
Volkswagen Passenger Vehicles
WVG Volkswagen Passenger Vehicles
391
1VW Volkswagen Group of America Inc., Volkswagen de México, S.A. de C.V
3VW
Volkswagen de México, S.A. de C.V
XW8
LLC Volkswagen Group Rus (Volkswagen/Skoda Kaluga)
MFB
Garuda Matraman Motor (Indonesia)
Filler characters: The filler characters may vary depending on manufacturer, or contain information on the body shape and transmission type.
Vehicle class, depending on model:
3H
Arteon
5T
Touran
6R
Polo
AC
T-Roc convertible
BV
Golf
CB
Passat
CA
Atlas
CR
Touareg
Depending on the manufacturer, digits 7 to 9 can also contain information on the fuel type (7) and vehicle class (8 and 9).
Filler characters or check digits: The filler characters or check digits may vary depending on the manufacturer.
VIN index, depending on model year:
M
2021
N
2022
P
2023
R
2024
Production location, plant where the vehicle was manufactured:
C
Volkswagen plant in Chattanooga
D
Volkswagen plant in Bratislava
E
Volkswagen plant in Emden
K
Volkswagen plant in Osnabrcck
Or: Volkswagen plant in Kaluga
M
Volkswagen plant in Puebla
P
Volkswagen plant in Zwickau
T
Volkswagen plant in Pune
U
Volkswagen plant in Uitenhage
V
Volkswagen plant in Palmela
W
Volkswagen plant in Wolfsburg
Y
Volkswagen plant in Pamplona
The letter assignment for the production site may vary depending on the vehicle or be assigned twice.
Sequential production number for each model year.
Position of the vehicle identification number
392
Fig. 230 In the windshield: vehicle identification number (VIN)
The VIN can be read from the outside through the viewing window in the windshield. The viewing window is at the side of the lower section of the windshield.
In some models, it may be possible to display the VIN in the Service menu or in the vehicle settings, depending on the Infotainment system. The vehicle
identification number may also be located on the identification label.
The VIN may also be stamped in the following locations, depending on the model, country and engine:
In the right water drain channel in the engine/motor compartment
On the right suspension strut tower in the engine/motor compartment
In the engine compartment near the hinge for the hood on the right side of the vehicle.
Under the carpet behind the right front seat
Identification label
393
Fig. 231 Identification label (general example): version 1.
Depending on the country, the type approval number, such as the EU operating license, may be specified.
Manufacturer code.
Type approval.
Vehicle Identification number.
Gross Vehicle Weight Rating.
Gross combination weight rating (towing vehicle and trailer).
Front Gross Axle Weight Rating.
Rear Gross Axle Weight Rating.
Type approval number, differs according to country.
Vehicle model
Manufacturer's address.
Engine code.
Fig. 232 Identification label (general example): version 2.
Depending on the country, the type approval number, such as the EU operating license, may be specified.
Manufacturer code.
Type approval.
Vehicle Identification number.
394
Gross Vehicle Weight Rating.
Gross combination weight rating (towing vehicle and trailer).
Front Gross Axle Weight Rating.
Rear Gross Axle Weight Rating.
Depending on the country and model, the model plate may be visible in the lower section of the door pillar when the driver’s for front passenger door is open.
Vehicles exported to some countries do not have a model plate.
Safety certificate
Fig. 233 Safety certificate (general example).
Fig. 234 Safety certificate (general example).
A safety certificate on the driver door pillar displays the following information:
Manufacturer.
Country of manufacture.
Date of manufacture.
Gross vehicle weight rating.
Gross axle weight ratings.
Tire size.
Rim size
Tire pressure.
Vehicle Identification number.
Type designation.
395
Dimensions
Fig. 235 Vehicle dimensions.
The information in the table applies for the standard model with standard equipment.
For other wheel rims, tire sizes, options, differing model designs and retrofitted accessories, as well as special vehicles and vehicles in other countries, these value
can differ.
Information about how the weight specifications are compiled can be found in section
General information about specifications .
Where the vehicle dimensions are not given, the values were not available at the time of printing.
A
ll-
w
F
h
r
e
o
el
n
d
t-
ri
w
v
h
Key for fig. 235:
e
e
(
e
4
l
M
d
O
ri
T
v
I
e
O
N
)
1
1
5
5
8
8
1
0
mm
(
Front track
(
(in)
6
6
2
2.
2
2
)
)
396
A
ll-
w
F
h
r
e
o
el
n
d
t-
ri
w
v
h
Key for fig. 235:
e
e
(
e
4
l
M
d
O
ri
T
v
I
e
O
N
)
1
1
5
5
7
7
1
1
mm
(
Rear track
(
(in)
6
6
1
1.
8
8
)
)
1
1
8
8
3
3
9
9
mm
(
Width
(
(in)
7
7
2
2.
4
4
)
)
2
2
0
0
9
9
9
9
mm
(
Width from outside mirror to outside mirror
(
(in)
8
8
2
2.
6
6
)
)
1
1
6
6
8
8
7
8
mm
(
Maximum vehicle height
(
(in)
6
6
6
6.
4
3
)
)
397
A
ll-
w
F
h
r
e
o
el
n
d
t-
ri
w
v
h
Key for fig. 235:
e
e
(
e
4
l
M
d
O
ri
T
v
I
e
O
N
)
1
1
8
8
1
2
6
3
mm
(
Maximum height with open hood
(
(in)
7
7
1
1.
8
5
)
)
2
2
1
1
0
0
2
1
mm
(
Maximum height with open trunk lid
(
(in)
8
8
2
2.
7
7
)
)
1
1
8
9
7
3
mm
(
(
Ground clearance between the axles
(in)
7
7.
6
4
)
)
2
2
7
7
9
9
1
1
(
mm
(
Wheelbase
1
(in)
1
0
0
9
9.
9
9
)
)
398
A
ll-
w
F
h
r
e
o
el
n
d
t-
ri
w
v
h
Key for fig. 235:
e
e
(
e
4
l
M
d
O
ri
T
v
I
e
O
N
)
1
1
5
m
(
Minimum turning circle diameter
(ft)
3
7
7
)
4
4
7
7
2
2
8
8
(
mm
(
Length from bumper to bumper
1
(in)
1
8
8
6
6.
1
1
)
)
mm
Length with factory-installed trailer hitch
-
(in)
Tank capacities
The fuel tank has the following volume:
approx. 60 l (15.8 gallons)
approx. 62 l (16.4 gallons) for all-wheel drive vehicles
The capacity of the fuel tank includes an indeterminate reserve quantity that remains in the fuel tank when the fuel gauge shows that the fuel tank is empty. The
reserve quantity is variable and cannot reliably serve to increase the remaining range.
Gasoline engines
2.0 l, 4 cylinder, TFSI®, 137 kW (184 hp), gasoline engine
Engine overview
kW
137 at 4360 - 6000 rpm
Output
hp
184 at 4360 - 6000 rpm
399
Engine code
DTEA
Nm
300 at 1600 - 4360 rpm
Maximum torque
ft-lb
221 at 1600 - 4360 rpm
A
G
8
4
M
Transmission
AG8
O
T
I
O
N
km/h
-
-
Maximum speed
mph
-
-
5-seater: Weight specifications and axle loads
Transmission
AG8 4MOTION
kg
1733 - 1789
Curb weight
lbs
3821 - 3944
kg
2300
Gross Vehicle Weight Rating
lbs
5071
kg
1180
Front Gross Axle Weight Rating
lbs
2601
kg
1170
Rear Gross Axle Weight Rating
lbs
2579
5-seater: Towing weights
Transmission
AG8 4MOTION
kg
680
Braked towing weight
lbs
1500
kg
680
Unbraked towing weight
lbs
1500
kg
2730
Maximum gross combination weight rating
lbs
6020
kg
100
Maximum permissible trailer tongue weight rating
lbs
220
7-seater: Weight specifications and axle loads
4
A
G
8
4
M
Transmission
AG8
O
T
I
O
N
1
7
8
4
kg
1695 - 1715
-
1
8
4
6
Curb weight
3
9
3
3
lbs
3737 - 3781
-
4
0
7
0
2
4
kg
2340
5
0
Gross Vehicle Weight Rating
5
4
lbs
5159
0
1
1
1
kg
1140
8
0
Front Gross Axle Weight Rating
2
6
lbs
2513
0
1
1
3
kg
1250
2
0
Rear Gross Axle Weight Rating
2
9
lbs
2756
1
0
7-seater: Towing weights
4 1
A
G
8
4
M
Transmission
AG8
O
T
I
O
N
6
kg
680
8
0
Braked towing weight
1
5
lbs
1500
0
0
6
kg
680
8
0
Unbraked towing weight
1
5
lbs
1500
0
0
2
7
kg
2621
3
0
Maximum gross combination weight rating
6
0
lbs
5780
2
0
1
kg
100
0
0
Maximum permissible trailer tongue weight rating
2
lbs
220
2
0
This data was not available at the time of printing.
3)
4 2

 

 

 

 

 

 

 

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