Volkswagen Tiguan (2023 year). Manual in english - page 8

 

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Volkswagen Tiguan (2023 year). Manual in english - page 8

 

 

Always distribute loads as evenly as possible across the entire luggage compartment floor to avoid concentrating the load in a single place.
Luggage Compartment Floor - Functions (Five-Seater)
Fig. 172 In the luggage compartment: Adjusting the height of the luggage compartment floor.
Opening the luggage compartment floor
1. Grasp the handle recess in the luggage compartment floor and lift up the luggage compartment floor.
Closing the luggage compartment floor
1. Carefully lay down the luggage compartment floor in the original position.
Adjusting the height of the luggage compartment floor
Depending on vehicle equipment, you can adjust the height of the luggage compartment floor.
1. If necessary, remove the fixation belts or tensioning straps.
2. Lift the luggage compartment floor and pull it backward in the direction of the arrow and out of the guides on the sides of the luggage compartment fig. 172
3. Insert the luggage compartment floor into the guides at the desired height and push it forwards as far as it will go fig. 172
,
Removing the luggage compartment floor
1. Slide your fingers into the recessed grip fig. 172
and pull the luggage compartment floor out in the direction of the arrow at the sides of the luggage
compartment.
2. Carefully lift the luggage compartment floor out of the luggage compartment and store it in a clean, dry location.
NOTICE
Improper use may damage the variable luggage compartment floor or the luggage compartment trim.
When closing the luggage compartment floor, always carefully guide it downward, and do not drop it.
Always distribute loads as evenly as possible across the entire luggage compartment floor to avoid concentrating the load in a single place.
Depending on vehicle equipment, compartments for storing small objects may be provided below the luggage compartment floor.
Volkswagen recommends tying down objects to the tie-downs using fixation belts or tensioning straps.
Luggage compartment features
Tie-downs
283
Fig. 173 In the luggage compartment: Tie-down (general example).
Tie-down.
Tie-downs are located in the luggage compartment to secure loose objects and luggage with the help of lines, fixation belts or securing straps fig. 173.
WARNING
Unsuitable or damaged tie-down straps or tensioning straps could break during braking maneuvers or an accident. This could result in objects being thrown
through the vehicle interior and causing serious or fatal injuries.
Use only suitable and undamaged tie-downs, fixing and tensioning straps.
Secure cords, fixation belts and tensioning straps diagonally and tightly across the items placed on the luggage compartment floor, and fasten the cords,
fixation belts and tensioning straps securely to the tie-downs.
Make sure that the upper edge of the load is above the tie-downs, especially on flat objects.
Follow the signs about storing cargo in the luggage compartment, depending on the vehicle equipment.
Never secure a child restraint to the tie-downs.
WARNING
Elastic tensioning straps must be stretched for securing to the tie-downs and are therefore under tension. If elastic tensioning straps slip off and spring back
toward your body, the hooks attached to them may cause serious injuries.
Protect your eyes and face when securing and releasing the straps.
Always secure elastic tensioning straps to the tie-downs in the front part of the luggage compartment first. Then pull them to the loading edge. Secure the
elastic tensioning straps to the tie-downs so that they will spring away from your body if they come off.
Suitable straps and cargo securing systems are available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Shopping bag hooks
284
Fig. 174 In the luggage compartment: shopping bag hooks.
Fold-out shopping bag hooks.
You may have shopping bag hooks in your luggage compartment for hanging light shopping bags.
WARNING
Luggage or other items tied to the shopping-bag hooks may tear off and be thrown into the vehicle interior during a braking maneuver or accident. This may
cause you to lose control of the vehicle and result in serious or fatal injuries.
Never use the shopping bag hooks to tie down pieces of luggage or objects.
Only hang lightweight items, up to a maximum of 2.5 kg (approximately 5.5 lbs), from the shopping bag hooks in the vehicle.
Load-through hatch
Fig. 175 In the rear seat backrest: Open load-through hatch.
Release button.
Depending on the vehicle equipment, there may be a load-through hatch behind the center armrest in the rear seat backrest for transporting long objects, such as
skis, inside the vehicle.
Opening load-through hatch
1. Press the release button fig. 175
and fold the luggage compartment pass-through forwards
2. Open the trunk lid.
3. Insert long objects from the luggage compartment side and slide them forward through the load-through hatch.
285
4. Secure objects with the safety belt.
5. Close the trunk lid.
Closing the load-through hatch
1. Fold the luggage compartment pass-through backwards and press it firmly into the catch until it securely engages
. The red marking on the release
button fig. 175
must no longer be visible.
WARNING
Folding and unfolding the load-through hatch in an uncontrolled or careless manner may result in serious injury or death.
Never fold the luggage compartment pass-through forward or back while driving.
When folding up the pass-through, make sure that the safety belt does not become trapped or damaged.
Keep hands, fingers, feet and other body parts away from the pivot range of the pass-through when folding it forward or back.
Always check that the red mark on the catch indicator is not visible when the pass-through is in the upright position. A red marking indicates that the
luggage compartment pass-through is not locked into place.
If the luggage compartment pass-through is folded down or is not securely engaged, no passengers, especially children, are to be transported on this
seat.
Removable luggage compartment light
Fig. 176 In the luggage compartment (right-side): Removable luggage compartment light.
Light button.
Depending on the vehicle equipment, there is a removable light in a bracket in the luggage compartment fig. 176.
When fitted, the removable luggage compartment light acts as a luggage compartment light.
Removing the removable luggage compartment light from the bracket
1. Take hold of the removable luggage compartment light in the area fig. 176.
2. Pull the removable luggage compartment light out of the bracket in the direction of the arrow.
Using the removable luggage compartment light
The removable luggage compartment light is equipped with magnets. After it is removed from the bracket, the light can be attached to surfaces such as the vehicle
body
Depending on the design, the brightness can be set to two levels:
1. Press the button fig. 176.
The light will switch on at full brightness.
2. Depending on the design, press the button fig. 176 again to set the brightness to 50%.
3. Press the button fig. 176 again to switch off the removable luggage compartment light.
Stowing the removable luggage compartment light in the luggage compartment
1. Switch off the removable luggage compartment light and push it into the bracket in the opposite direction to the arrow fig. 176.
Replacing the batteries
The batteries of the light are recharged when the removable luggage compartment light is fitted in the bracket and the engine is running.
If the removable luggage compartment light is no longer providing the desired level of brightness, the batteries should be replaced.
286
1. Remove the removable luggage compartment light from the bracket.
2. Remove the battery cover with a thin object below the area fig. 176.
3. Replace the batteries with batteries of the same voltage, size and specifications, ensuring that you follow the installation position for the batteries.
4. Push the battery cover onto the removable luggage compartment light until the cover audibly engages.
NOTICE
Incorrect transport of the removable light can cause damage.
Securely stow the removable luggage compartment light in the bracket in the luggage compartment before beginning driving.
NOTICE
Using conventional batteries or unsuitable batteries could result in damage to the removable luggage compartment light and the vehicle electronics.
Only use batteries with the same specifications as the original batteries.
Trailer towing
Introduction
If equipped correctly, the vehicle can be used to tow a trailer.
Driving a trailer not only increases the vehicle load, but requires more concentration from the driver.
The increased weight from towing affects vehicle wear, fuel consumption, and vehicle performance and may shorten the service intervals.
If the vehicle is driving with a heavy load, functions such as the air conditioner power may be reduced or deactivated to prevent the vehicle from becoming stranded
in traffic.
The load that a vehicle is able to pull decreases under the following conditions:
Driving on slopes.
Driving at high altitudes.
Driving in high outside temperatures.
Driving with a fully loaded vehicle, e.g. with passengers and luggage.
Driving at high speeds.
Vehicles with a start/stop system
Before trailer towing using towing brackets which have not been retrofitted by Volkswagen, the start/stop system must be manually deactivated and remain
deactivated during the entire trailer towing process Start-stop system.
Trailer with function check for the lighting
No trailer with tail lights and brake lights that require a function check for the tail light or brake light in order to be approved may be operated on this vehicle. Please
consult the trailer manufacturer to find out what approval applies to your trailer.
Unused ball mount
Swivel the ball mount or remove it if there is no trailer, bicycle rack or similar attached to the ball mount. This is especially applicable if the vehicle's license plate or
lighting is obscured by the unused ball mount. Note the country-specific regulations for using a ball mount
Special conditions
Before driving with a trailer, please note that the functions of the assistance and parking systems may be limited.
DANGER
Transporting persons in a trailer can cause life-threatening injuries and may be against the law.
Never transport anyone in a trailer.
WARNING
Using the trailer hitch incorrectly can result in loss of control of the vehicle, accidents and serious or fatal injuries.
Install and use the trailer in accordance with the instructions provided by the corresponding manufacturer.
Only use the ball mount if it is undamaged and secured correctly.
287
Do not modify or repair the ball mount.
WARNING
If the ball mount is swiveled out, there is an increased risk of accidents and serious injuries for pedestrians and cyclists near parked vehicles and if rear
collisions occur.
Swivel the ball mount in or remove it when it is not in use.
WARNING
The vehicle is not designed for 'weight-distributing' or 'load-equalizing' trailer hitches. The trailer hitch could malfunction and the trailer could disconnect from the
vehicle. This can cause accidents and serious injuries.
Never install weight-distributing or load-equalizing trailer hitches.
WARNING
Driving with a trailer and transporting heavy or large objects can change the vehicle handling performance, increase the braking distance, and cause accidents
and serious or fatal injuries.
Always secure cargo correctly with suitable and undamaged cords, fixation belts or tensioning straps.
Note that trailers with a high center of gravity may tip sooner than trailers with a low center of gravity.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Always drive carefully and try to anticipate what may be ahead.
Accelerate with extra care and caution.
Avoid abrupt and sudden driving and braking maneuvers.
Do not drive faster than 80 km/h (50 mph), or 100 km/h (60 mph) if absolutely necessary, when towing a trailer. This also applies in countries where
higher speeds are permitted.
Reduce the vehicle speed, especially when driving on slopes or downhill.
Adhere to the applicable local maximum speed limit, which may be lower for vehicles towing a trailer than it is for vehicles that are not towing a trailer.
Overtake especially carefully and reduce vehicle speed as soon as you detect the slightest swaying movement in the trailer.
Never try to straighten out a swaying vehicle and trailer by accelerating.
Look out for potential messages and warning and indicator lights turning on in the Volkswagen Digital Cockpit because of the increased load for the
towing vehicle.
WARNING
When towing with towing brackets which have not been retrofitted by Volkswagen the start/stop system must always be manually deactivated. Otherwise this
can lead to a failure in the brake system and can cause accidents and severe injury.
If you have integrated a trailer into the anti-theft alarm system, breaking the connection to the trailer may trigger the anti-theft alarm system
Anti-theft alar
system.
Do not tow a trailer during the first 1000 km (600 miles) driven with a new engine
Breaking in the engine.
Some retrofitted trailer hitches cover the mount for the towing eye. If this is the case, it will not be possible to use the towing eye to tow other vehicles. Because
of this, you should always keep the ball mount from a retrofitted trailer hitch inside the vehicle when it is removed.
Hitching a trailer
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Trailer socket
If the trailer has a 7-pin connector, a suitable adapter must be used.
1. Lift the socket cap and insert the plug.
2. Rotate the plug clockwise by a quarter of a rotation until it fully engages into the socket.
3. Release the cap to lock the plug in place.
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4. Check that the entire lighting system is working properly before starting the journey.
If you are not sure how to connect the trailer with the towing vehicle’s electrical system correctly, consult an authorized Volkswagen dealer or authorized Volkswage
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety chains
Always make sure that the safety chains are correctly secured on the vehicle. The safety chains require sufficient play and can sag, but should not touch the ground
Integrating into the anti-theft alarm system
The trailer is integrated into the anti-theft alarm system if the following requirements are met:
If the vehicle is equipped with a factory-installed anti-theft alarm system and trailer hitch.
If the trailer is connected to the electrical system in the towing vehicle.
If the vehicle and trailer electrical systems are functioning correctly and are not damaged.
If the vehicle was locked using the vehicle key and the anti-theft alarm system is active.
When the vehicle is locked, the alarm will be triggered if the electrical connection to the trailer is disconnected.
Trailers with LED taillights cannot be integrated into the anti-theft alarm system due to the technology involved.
When the vehicle is locked, the alarm will not be triggered if the electrical connection to the trailer with LED taillights is disconnected.
WARNING
Improperly or incorrectly connected electrical wires can electrify the trailer and lead to malfunctions in the entire vehicle electronics system as well as accidents
and serious or fatal injuries.
Have all work on the electrical system performed only by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never connect the electrical system on a trailer to the electrical connectors for the taillights or other power sources on the towing vehicle.
WARNING
Contact between the pins on the trailer socket can cause short circuits, overloading of the electrical system, or malfunction of the lighting system, which can
result in accidents and serious or fatal injuries.
Never connect the pins in the trailer socket to one another.
Have bent pins repaired only by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If a trailer hitched to the vehicle is resting on a supporting wheel or on the trailer support, the vehicle may lift and lower due to changes in the load or tire damage.
This would put great stress on the trailer hitch and the trailer. This can cause damage to the vehicle and trailer.
Note that a trailer that is resting on a supporting wheel or on the trailer support should not remain hitched to the vehicle.
If the engine is stopped and accessories on the trailer are on while there is an electrical connection through the trailer socket, then the 12 V vehicle battery will
drain.
The electrical connection to the trailer will be automatically disconnected if the charge level of the 12 V vehicle battery becomes too low.
Loading a trailer
Please read the introductory information and heed the Warnings and Notice
and Introduction.
General information
Always ensure that the vehicle and trailer are well balanced. Do not load the trailer unevenly by putting more weight at either the front or the back. Always store hea
objects as close as possible to or above the axle. Always secure the load on the trailer properly
Trailer load and tongue weight
The trailer load is the weight that the vehicle can tow.
The trailer tongue weight rating is the load that presses down vertically from above onto the ball mount of the trailer hitch.
Volkswagen recommends always using the maximum permissible trailer tongue weight rating
Technical data. Tongue weight that is too low affects the trailer's
handling. The maximum permissible trailer tongue weight rating of the trailer drawbar on the trailer hitch ball head must not be exceeded
289
The actual trailer tongue weight rating increases the weight on the rear axle and reduces the possible load in the vehicle.
In some countries, under certain conditions, a higher trailer tongue weight rating can be used. Follow the local specifications and regulations.
Towing weight
The towing weight consists of the actual weights of the loaded towing vehicle and the loaded trailer.
In some countries, trailers are divided into classes. Volkswagen recommends consulting with an authorized Volkswagen dealer or authorized Volkswagen Service
Facility about suitable trailers. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Tire pressure
The tire pressure for the tires on the trailer is based on the recommendation of the trailer manufacturer.
When towing a trailer, inflate the tires on the towing vehicle to the maximum permissible tire pressure
Checking the tire pressure .
WARNING
Sliding loads can considerably impair driving stability and trailer safety and increase the risk of accidents and serious injuries or death.
Always load trailers correctly.
Always secure cargo with suitable and undamaged cords or tensioning straps.
WARNING
If the gross axle weight rating, trailer tongue weight rating, gross vehicle weight rating or towing weight of the vehicle and the trailer are exceeded, accidents and
serious injuries or death can result.
Never exceed the specified values Technical data.
Never exceed the maximum Gross Axle Weight Rating on the front or rear axle.
Never exceed the maximum Gross Vehicle Weight Rating for the front and rear weight of the vehicle.
Driving with a trailer
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Headlight adjustment
When a trailer is attached, the front part of the vehicle may be lifted, and the dipped beam headlights may dazzle other road users. Lower the beam correspondingl
using the headlight range control. Vehicles with dynamic headlight range control adjust automatically and do not need to be manually adjusted.
Characteristics when driving with a trailer
When driving with a trailer with an overrun brake, first brake gently then rapidly. This avoids braking jolts due to the trailer wheels locking.
The braking distance increases due to the gross combination weight (of the trailer and vehicle).
Use the engine as an additional brake on slopes. Otherwise the brake system may overheat and possibly fail.
Vehicles with an automatic transmission: Select a lower gear when driving in Tiptronic mode.
The vehicle's center of gravity, and thereby also its driving characteristics, are changed by the towing weight and the increased total weight of the vehicle and
trailer.
An empty towing vehicle and loaded trailer create a very unfavorable weight distribution. Drive very carefully and slowly with this combination.
Driving on hills with a trailer
Depending on the angle of the hill and the total weight of the trailer, a parked trailer may roll back slightly when you start driving.
When towing a trailer, start on a hill as follows:
1. Press and hold the brake pedal.
2. Press the
button once to switch off the electronic parking brake.
3. Vehicles with an automatic transmission: Engage the gear to drive forward.
4. Pull and hold the
button to hold the vehicle and trailer with the electronic parking brake.
5. Release the brake pedal.
6. Start driving slowly.
7. Only release the
switch once the engine has created enough drive power to start driving.
WARNING
Towing a trailer incorrectly can result in loss of control of the vehicle and cause serious injuries or death.
29
Bear in mind that the driving characteristics change when driving with a trailer and transporting heavy or large objects.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Always drive carefully and try to anticipate what may be ahead.
Overtake especially carefully and reduce vehicle speed as soon as you detect the slightest swaying movement in the trailer.
Accelerate with extra care and caution.
Brake earlier than usual as the braking distance may be longer.
Avoid abrupt and sudden driving and braking maneuvers.
Reduce the vehicle speed, especially when driving downhill.
Never try to "straighten out" a swaying vehicle and trailer by accelerating.
Adhere to the applicable local maximum speed limit, which may be lower for vehicles towing a trailer than it is for vehicles that are not towing a trailer.
WARNING
A poor rear view when pulling a trailer may result in accidents and serious or fatal injuries.
Ensure sufficient visibility behind you.
Install additional rearview mirrors to ensure you have a clear rear view.
Trailer stabilization
Please read the introductory information and heed the Warnings and Notice
and Introduction.
If a trailer is hitched to the vehicle and it begins to sway, the trailer stabilization can detected this and countersteer.
Trailer stabilization is an additional feature of the Electronic Stability Control (ESC).
If the system detects that the trailer is swaying, the trailer stabilization will automatically countersteer to the reduce “vibration” of the trailer.
Trailer stabilization requirements
The trailer hitch must be installed at the factory or a compatible trailer hitch must be retrofitted.
Electronic Stability Control (ESC) and Anti-Slip Regulation (ASR) must be active. The
or
indicator light in the instrument cluster must not be on.
The trailer must be connected to the electrical system in the towing vehicle via the trailer socket.
The driving speed must be less than 60 km/h (37 mph).
The maximum tongue weight must be used.
The trailer must have a fixed drawbar.
Braked trailers must have a mechanical overrun protection device.
System limitations
The trailer stabilization may not respond or may have a limited response in the following driving situations.
The trailer stabilization switches off when ESC is deactivated.
Trailer stabilization may not always detect if a light trailer is swaying and stabilize it.
When driving on slippery roads with poor traction, the trailer can still jackknife despite the trailer stabilization.
Trailers with a high center of gravity can tip before you notice any swaying back and forth.
If there is no trailer hitched to the vehicle but there is a connector in the trailer socket, for example from a bike carrier with lights, sudden braking maneuvers
may occur automatically in extreme driving situations.
WARNING
The trailer stabilization is not a replacement for the driver's attention and works only within the system limitations. This means that the trailer stabilization cannot
detect all driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents,
serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations page , System limitations.
Accelerate carefully on slippery roads.
Take your foot off the accelerator pedal when a system is actively regulating.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
291
Trailer hitch
Ball mount holder
Fig. 177 Dimensions of the ball mount holder and receptacle.
Suspended height of the ball mount.
Distance between socket pin and ball mount.
To pull a trailer you must have installed the necessary cabling, including a socket, and the corresponding trailer hitch. Since pulling a trailer represents a heavy stra
for the vehicle towing it, connecting the trailer to the towing vehicle and correct dimensions for the receptacle and the ball mount holder are extremely important in
order for the towing vehicle to cope with the strain to be placed on it.
The mount requires a special shape and size of ball mount holder and ball mount. This affects both the suspended height of the ball coupling fig. 177
and the
distance between the socket pin and the ball coupling fig. 177
These dimensions determine the distribution of strain on the receptacle and the connections to the vehicle during towing. When purchasing a ball mount holder and
a ball mount, always ensure that these will cope with the requirements.
Dimensions of the ball mount holder
The suspended height fig. 177
from the top of the ball mount to the top of the neck must be at least 25.4 mm (1 inch) and must not exceed 73 mm
(27/8 inches).
The distance between the socket pin and the ball mount fig. 177
must not exceed 178 mm (7 inches) from the middle of the ball mount to the middle of th
eye of the pin.
The diameter of the ball mount may not exceed 50.8 mm (2 inches).
Ball mounts and holders which do not meet these specifications could damage your car or could fail completely
Securing cables
In some countries, unbraked and braked trailers must be secured by means of securing or breakaway cables.
Follow the country-specific regulations for using a securing cable.
1. Secure the securing or breakaway cable to the provided ball mount eyelet.
2. Guide the cable through the eyelet and hook it in the karabiner
WARNING
Incorrect mounting or the use of an unsuitable trailer hitch can lead to the trailer becoming detached from the towing vehicle during the journey, potentially
causing accidents and serious injuries or death.
Only have work on your trailer hitch or the retrofitting of a trailer hitch carried out by an authorized Volkswagen dealer or authorized Volkswagen service
facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
An improperly secured trailer can cause accidents and serious injuries or death.
Never drape the securing or breakaway cable of the trailer loosely over the ball mount.
CAUTION
292
A fitted but unused ball mount holder can increase the risk of injuries in the event of a rear-end collision.
Always remove the ball mount holder when it is not being used.
NOTICE
Fitting an unsuitable ball mount can cause vehicle damage and invalidation of the operating license.
Use the ball mount supplied by the factory or a ball mount approved for your vehicle model and its model year. Volkswagen recommends the use of
Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
NOTICE
The vehicle was not designed to tow trailers requiring larger ball mounts than those specified. The use of an unsuitable trailer hitch can cause vehicle damage.
Never use ball mounts with a diameter that exceeds 50.8 mm (2 inches).
Never use an adapter in order to use a larger ball mount.
If necessary, you may use an adapter to enable you to mount a bicycle carrier or similar. Always observe the weight specifications when doing so.
Make sure that the taillights are not obscured by the use of a bicycle rack or similar equipment.
Retrofitting a trailer hitch
Volkswagen recommends having a trailer hitch retrofitted by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. For example,
modifications to the cooling system or the installation of heat shields may be necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Mount the trailer hitch in accordance with the instructions supplied.
A retrofitted, non-removable trailer hitch must not cover the label or the lighting system on the rear of the vehicle. Note the country-specific regulations for using a b
mount
WARNING
Improperly or incorrectly connected electrical wires can lead to malfunctions in the entire vehicle electronics system as well as accidents and serious or fatal
injuries.
Never connect the electrical system on a trailer directly to the electrical connectors for the taillights or other unsuitable power sources.
Only use suitable connectors to connect the trailer.
If retrofitting the vehicle with a trailer hitch, have the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Incorrect mounting or the use of an unsuitable trailer hitch can lead to the trailer becoming detached from the towing vehicle during the journey, potentially
causing serious accidents and serious or fatal injuries.
Only have work on your trailer hitch or the retrofitting of a trailer hitch carried out by an authorized Volkswagen dealer or authorized Volkswagen service
facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Only use trailer hitches that are provided for the vehicle model, model year and vehicle equipment by the corresponding manufacturer. Volkswagen
recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Roof rack
Introduction
Depending on the model, the vehicle may be designed to have a roof rack installed.
Bulky objects can be transported on the vehicle roof using the roof rack.
If you are not sure if your vehicle is designed to have a roof rack installed, check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Only use roof racks that are approved by Volkswagen for use with your vehicle.
Do not use or retrofit a roof rack if this is not approved for your vehicle.
293
WARNING
When transporting large, heavy, long, or flat loads on the roof rack, the vehicle's driving characteristics and aerodynamics change because of the different center
of gravity and increased wind resistance. This may cause accidents and serious or fatal injuries.
Always secure cargo correctly with suitable and undamaged cords, fixation belts or tensioning straps.
Avoid abrupt and sudden driving and braking maneuvers.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
WARNING
If the use of a roof rack is not approved for your vehicle or a roof rack that is incompatible with the vehicle is fitted, it may detach and fall from the roof of the
vehicle while you are driving. This may cause accidents and serious or fatal injuries.
Only use roof racks that are approved by Volkswagen for the vehicle.
Do not fit roof racks if they are not approved for your vehicle.
NOTICE
Installing any type of roof rack onto a vehicle that is not approved for use of a roof rack can cause serious damage.
Do not fit roof racks if they are not approved for your vehicle.
Driving with a roof rack fitted increases the air resistance of the vehicle and thus also the fuel consumption. This reduces the potential range of the vehicle. This
applies to all roof racks and any objects transported on them, such as bicycles and skis.
Mounting a roof rack
Please read the introductory information and heed the Warnings and Notice
and Introduction.
For safety reasons, special roof racks are needed to transport luggage, bicycles, surfboards, skis and boats safely.
Only use roof racks that are provided for the vehicle model, model year and vehicle equipment by the corresponding manufacturer.
Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can acquire from an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
Mounting a roof rack on the roof rail
Mount the roof rack in accordance with the instructions supplied.
After the roof rack has been mounted, the rack base can now be secured to it
Remove the roof rack in the following scenarios
If the roof rack is no longer needed.
Before driving through an automatic car wash
If the height of the vehicle exceeds the maximum height limit, for example in a garage
NOTICE
The height of the vehicle changes when a roof rack is installed and when there is cargo secured on it. The vehicle may be badly damaged if you drive into
entrances with low heights, e.g. underpasses and garages.
Compare the height of the vehicle with the clearance height.
NOTICE
If parts on the roof of your particular vehicle (depending on the vehicle equipment), e.g. the roof antenna, and the trunk lid's range of movement are impaired by
the roof rack and the luggage, the vehicle may be damaged.
Ensure that the roof rack is positioned correctly on the roof and that it will not affect any components of the vehicle.
WARNING
Securing the roof rack and base incorrectly or using them incorrectly may cause the luggage or the entire assembly to come loose from the vehicle roof. This can
result in accidents and serious injury or death.
Always mount the roof rack and base correctly in accordance with the manufacturer's instructions.
294
Secure the roof rack only at the locations intended for this.
Always mount special rack assemblies for bicycles, skis, surfboards, etc. correctly and in accordance with the manufacturer's installation instructions.
Only use the roof rack and base if they are undamaged and secured correctly.
Check the roof rack mounts before starting a journey and, if necessary, retighten them after a short distance.
On long trips, check the threaded connections and fasteners each time you take a break.
Do not make any modifications or repairs to the roof rack or base.
A fitted roof rack increases air resistance and therefore may reduce the vehicle's range.
Loading the roof rack
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Maximum permissible roof weight
The maximum permissible roof load is 75 kg (165 lbs).
The roof load consists of the weight of the roof rack and the items carried on the roof rack
Always check the weight of the roof rack and the items that will be transported on it. Weigh the items if necessary.
When using a roof rack with a low load limit, do not load the rack with the maximum permissible roof load. In this case, only load the roof rack to the weight limit list
in the installation guide.
Distributing the load
Distribute the load evenly and secure it correctly
Checking that everything is secure
Once you have fitted the roof rack, drive a short distance and then check all the fasteners. Keep checking them regularly
WARNING
Accidents, vehicle damage and serious or fatal injuries can result if the maximum permissible roof load is exceeded.
Never exceed the specified roof load, the Gross Axle Weight Rating, and the Gross Vehicle Weight Rating of the vehicle.
Do not exceed the load limit of the roof rack, even if the roof load is below the limit.
WARNING
If loose and incorrectly secured luggage falls off the roof rack, accidents and serious or fatal injuries may occur.
Use only suitable and undamaged tie-downs, fixing and tensioning straps.
NOTICE
If the trunk lid hits the roof load, the vehicle may be damaged.
Make sure the trunk lid does not run into the roof load when opening the lid.
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Fuel and emissions control system
Safety precautions for handling fuel
WARNING
Handling fuel incorrectly can cause explosions, fires, severe burns, and other injuries.
Before refueling, switch off the engine, the ignition and your cell phone, as well as other radio equipment.
To reduce the risk of discharging static electricity, do not enter the vehicle while refueling.
Make sure that the fuel tank cap is sealed correctly and no fuel is leaking out.
Note the applicable safety precautions and local regulations for handling fuel.
WARNING
Refueling incorrectly can cause fires, serious or fatal injuries, and vehicle damage.
Only use fuel that is approved for your vehicle.
Do not use any fuels containing metal and only use service additives approved by Volkswagen in the respective proportion.
Immediately remove any fuel that has spilled on vehicle components.
CAUTION
Fuel may leak out of reserve canisters and ignite. This can cause fires and injuries.
Do transport any reserve canisters in the vehicle.
Fuels can contaminate the environment. Collect any leaking operating fluids and dispose of them according to legal regulations.
The fuel filler flap does not have an emergency release. If necessary, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for
assistance.
Fuel types and refueling
Introduction
The fuel filler flap is located on the right rear side of the vehicle.
Designation of fuels and fuel standards
Refer to
and Safety precautions for handling fuel.
Fig. 178 On the inside of the fuel filler flap: fuel label (general example)
Fuel label
The type of fuel to use depends on the vehicle engine. When your vehicle leaves the factory there is a fuel information sticker inside the tank flap with notes about
the minimum required fuel type for your vehicle fig. 178.
The name specifies which fuels are suitable for the vehicle. This is a minimum requirement. You must not refuel the vehicle with other fuel types or fuels of lower
296
quality
Fuel standards
The fuel used must meet one of the following standards. The vehicle must not be refueled with other fuels
If fuel with the specified standards is not available, contact suitably qualified professionals for information about which fuels are suitable for the vehicle. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Gasoline
Gasoline and methanol mixture
AKI 87 or higher.
Maximum 3% methanol.
Gasoline and ethanol mixture
AKI 87 or higher.
Maximum 15% ethanol.
Gasoline and MTBE mixture
AKI 87 or higher.
Maximum 15% MTBE.
NOTICE
Refueling with non-standard and non-approved fuels can cause reduced performance and considerable damage to the engine and the fuel system.
Before refueling, check if the fuel specification at the fuel pump meets the vehicle specifications.
Only use fuel that conforms to the specified standard and label.
Gasoline
Refer to
and Safety precautions for handling fuel.
Gasoline types
The gasoline types differ in terms of their Anti-Knock Index (AKI) specification, which is given from the formula (RON
+MON) / 2, or the Research Octane Number
(RON) specification. The vehicle may also be fueled with gasoline that has a higher AKI or RON than what is required by the engine. However, this will not improve
fuel consumption or engine power.
The fuel label may include multiple types of gasoline, e.g. AKI 93 (AKI min. 91). The highlighted gasoline type, AKI 93 in this example, is the preferred gasoline typ
for which the vehicle is designed and optimized. The listed alternative gasoline type, AKI 91 in this example, should only be used if the preferred type, AKI 93 in this
example, is not available.
If your vehicle has a gasoline engine, fuel it only with gasoline that does not contain any metal (no lead, manganese or iron)
The most frequently purchased gasoline types in the USA and Canada have the following octane values, which are normally listed on the fuel pump:
Regular (normal gasoline): AKI 87 to 90 or RON 91.
Premium (super gasoline): AKI 91 to 93 or RON 95.
Volkswagen recommends using “TOP TIER Detergent Gasoline”, which is available in some regions, for example North America, Central America and South
America. For more information on “TOP TIER Detergent Gasoline”, visit the official website at:
NOTICE
The use of gasoline that does not meet the minimum requirements for the octane number can impair engine performance. The use of poor-quality gasoline or
gasoline with an AKI of under 87 or a RON of under 91 can cause engine damage.
Only fuel with gasoline that meets or exceeds the specified octane number, Research Octane Number (RON) or Anti-Knock Index (AKI).
Refueling
Refer to
and Safety precautions for handling fuel.
297
Fig. 179 Behind the fuel filler flap: fuel tank cap (general example)
Refueling procedure
1. To unlock the fuel filler flap, unlock the vehicle with the
button on the remote control vehicle key Vehicle key functions.
Or: to unlock the fuel filler flap, unlock the vehicle with the
button in the driver door Central locking button.
On vehicles with Keyless Access, the fuel filler flap is automatically unlocked when the vehicle is unlocked.
2. Open the fuel filler flap.
3. Remove the fuel tank cap and insert it into the opening at the fuel filler flap provided for this fig. 179.
4. Hold the fuel pump nozzle handle down to ensure optimum refueling.
The fuel tank is full once the fuel pump nozzle turns off for the first time
5. Screw the fuel tank cap onto the fuel filler neck.
6. Close the fuel filler flap.
Do not continue filling after disconnection. The expansion area in the fuel tank may fill with fuel, e.g. due to heating. This may mean that the fuel overflows or the
automatic ventilation process cannot work Troubleshooting.
WARNING
Fuel may spray out and overflow if the fuel tank is overfilled. This can cause explosions, fires, and serious or fatal injuries.
Do not continue filling after the pump nozzle switches off for the first time.
NOTICE
If the tank is not emptied up to the reserve level at regular intervals, it might not be possible to maintain the fuel quality and system function required for driving.
At least every six months, only refuel when the warning light
turns on.
Fuels can contaminate the environment. Collect any leaking operating fluids and dispose of them according to legal regulations.
Exhaust system
Introduction
The exhaust-relevant components reduce exhaust emissions:
Catalytic converter Catalytic converter.
Particulate filter (depending on the vehicle equipment) Particulate filter.
WARNING
If the engine runs in enclosed spaces, poisonous gases may enter the vehicle interior. This can cause serious injuries and death due to asphyxiation.
Never start the engine in confined spaces.
Do not allow the engine to run in confined spaces.
Do not leave your vehicle unattended while the engine is running.
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WARNING
Hot vehicle parts and exhaust can ignite flammable or explosive materials in the vicinity. This can lead to a fire and cause accidents and serious or fatal injuries.
Never park the vehicle in such a way that parts of the exhaust system come into contact with flammable materials under the vehicle, such as dry grass.
Never use additional underbody protection or corrosion protection on exhaust pipes, catalytic converters, particulate filters or heat shields.
Catalytic converter
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for handling fuel.
To ensure that the exhaust system and the engine catalytic converter can work correctly for a long time, observe the following:
Only refuel with fuel permitted for the vehicle.
Never drive until the fuel tank is completely empty Refueling.
Never add too much engine oil Checking the engine oil level and adding oil .
Do not tow-start the vehicle; use jump-start assistance instead Preparing and Performing a Jump-start.
If there are engine misfires, loss of power, or poor engine operation while driving, reduce the speed immediately and have the vehicle checked by suitably qualified
professionals Troubleshooting. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Otherwise,
uncombusted fuel could be present in the exhaust system and then enter the atmosphere. The catalytic converter may also be damaged from overheating.
The exhaust may smell like sulfur when the emissions control system is running correctly.
Particulate filter
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for handling fuel.
Function
The particulate filter (depends on how your vehicle is equipped) filters out soot from the exhaust gas.
Regeneration
With normal vehicle usage, the filter cleans itself. If the filter is unable to clean itself, e.g. if you only make short trips for an extended period of time, the filter can
become blocked with soot. The particulate filter needs to be cleaned (regenerated).
Noises, light odors, and increased engine speeds may occur during the regeneration. The radiator fan may continue to run while driving and after turning off the
engine.
To assist in particulate filter regeneration, Volkswagen recommends avoiding driving short distances too frequently.
The soot in the particulate filter is burned periodically at high temperatures. The yellow
indicator light does not turn on during a periodic regeneration.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
and Safety precautions for handling fuel.
If the engine does not run smoothly and malfunctions
If the engine does not run smoothly or malfunctions while driving, it can indicate poor fuel quality.
1. Reduce your speed immediately.
2. Drive with a moderate RPM and low engine load to the nearest suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
3. If these symptoms occur directly after refueling, stop the engine immediately to prevent subsequent damage.
4.
Do not continue driving! Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Particulate filter clogged with soot
The yellow indicator light turns on.
The particulate filter is clogged with soot and a regeneration is necessary.
Prerequisite for the regeneration drive: The engine is at operating temperature.
For gasoline engines
1.0 l to 1.8 l
1. Drive at a speed of between 50 km/h and 120 km/h (30 mph and 75 mph).
The resulting temperature increase burns off the soot in the filter.
2. Only end the regeneration drive once the indicator light turns off.
3. If the indicator light is still illuminated after driving for approximately 40 minutes, drive immediately to suitably qualified professionals for assistance. Volkswagen
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recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
2.0 l and 3.0 l
1. Drive at a speed of at least 80 km/h (50 mph).
2. Take your foot completely off the accelerator pedal for a few seconds to let the vehicle roll with a gear engaged.
3. Repeat this process of accelerating and letting the vehicle roll until the indicator light turns off.
4. If the indicator light does not turn off after some time, immediately consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Exhaust-related malfunction
The yellow indicator light turns on.
An exhaust-related component is malfunctioning, which could damage the vehicle.
1. Contact a suitably qualified professional and have the engine and the exhaust system checked. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Misfire
The indicator light flashes yellow.
There is misfire which could damage the vehicle.
1. Contact a suitably qualified professional and have the engine and the exhaust system checked. Volkswagen recommends contacting an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
WARNING
Sudden braking or driving maneuvers, e.g. if an indicator light turns on or the engine does not run smoothly, may cause accidents. This can result in serious
injury or death.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Follow the road traffic laws and regulations that apply in the country you are driving in.
If the indicator lights are on or flashing, it is likely that there is an engine malfunction and that fuel consumption will increase.
3
Do it yourself
Vehicle tool kit
Introduction
When securing the vehicle in the event of a vehicle breakdown, follow the legal regulations applicable in the respective country.
WARNING
A loose tire mobility set, spare wheel, compact spare wheel or vehicle tool kit can be thrown around the vehicle interior during sudden driving or braking
maneuvers or in a collision. This could result in serious or fatal injuries.
Always make sure the vehicle tool kit, tire mobility set, and spare wheel or compact spare wheel are secured in the luggage compartment.
WARNING
Working with an unsuitable or damaged vehicle tool kit may result in accidents. This could result in serious or fatal injuries.
Never work with an unsuitable or damaged vehicle tool kit.
Seek assistance from an authorized Volkswagen dealer or authorized Volkswagen Service Facility if there is no suitable vehicle tool kit available.
Placement
Please read the introductory information and heed the Warnings and Notice
Introduction.
There are a number of different storage locations for the tool box in the vehicle, such as under the luggage compartment floor or in a side storage compartment of
the luggage compartment.
Depending on the equipment variant, the vehicle may contain a loose box with the vehicle tool kit in the luggage compartment. This supplemental vehicle tool kit is
designed for a possible winter tire change and does not need to be carried in the vehicle at all times page , Stowing luggage and cargo .
If used, crank the vehicle jack back down so that it can be securely stowed in the vehicle.
Vehicle tool kit components
Please read the introductory information and heed the Warnings and Notice
Introduction.
The scope of the tool box depends on the country and equipment. The following information describes the full scope of items that may be included.
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Fig. 180 Vehicle tool kit components (general example).
Screwdriver with hex socket in the handle for removing or installing loose wheel bolts. The screwdriver blade is reversible. The screwdriver may be located
under the lug wrench.
Crank.
Extraction hook for removing the center wheel covers, wheel hub covers, or wheel bolt covers.
Lug wrench.
Adapter for the anti-theft wheel bolt. Volkswagen recommends always keeping the adapter for the wheel bolts in the vehicle with the vehicle tool kit. The code
number for the wheel bolt lock is stamped on the front of the adapter. A replacement adapter can be ordered based on this number if the adapter is lost. Note
the wheel bolt lock code number and keep it separate from the vehicle.
Towing eye that can be screwed in.
Vehicle jack. Before putting the vehicle jack away, crank the vehicle jack claw all the way down.
Tire Pressure Gage
In some countries, there may also be a tire pressure gauge in the vehicle.
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Fig. 181 Additional vehicle tool kit component (general example).
Tire pressure gage (depending on the country).
Xack maintenance
If there is a jack included in the vehicle tool kit, the jack generally does not require maintenance.
1. If necessary, apply universal lubricant to the jack.
Windshield wipers
Putting the windshield wipers in the service position
In the service position, the wiper arms can be lifted off of the windshield.
Fig. 182 Windshield wipers in service position (general example).
Activate the service position using the windshield wiper lever
1. Close the hood, driver and front passenger door.
2. Switch the ignition off and on again.
3. Briefly press the windshield wiper lever towards “one-tap wiping”
Operating the windshield wiper lever .
Lifting the windshield wiper arms
1. Move the windshield wiper arms into the service position before lifting
2. Only hold and lift wiper arms in the area where they attach to the wiper blade.
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Placing the windshield wiper arms back
1. Before driving, carefully place the wiper arms back against the windshield, holding them only in the area where they attach to the wiper blade.
2. When the ignition is switched on, press the windshield wiper lever briefly towards “one-tap wiping”.
The wiper arms move back to the original position.
NOTICE
Failing to take care when working on the wiper arms can damage the hood, windshield, or wiper arms.
Lift the wiper arms with care, and only in the service position.
Never open the hood when the wiper arms are raised up.
Always place the wiper arms carefully against the windshield before driving.
Cleaning and changing wiper blades
Wiper blades with a graphite coating are installed at the factory. The graphite coating allows the wiper blade to glide easily over the window. A damaged graphite
coating creates an increased noise level when wiping the window.
Check the condition of the wiper blades regularly. If wiper blades are rubbing, replace them if they are damaged or clean them if they are dirty
Damaged wiper blades should be replaced immediately. Wiper blades can be obtained from suitably qualified professionals. Volkswagen recommends contacting
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Cleaning the wiper blades
Windshield wiper: Move the windshield wiper arms into the service position before lifting.
1. Lift the wiper arms, making sure to only hold the wiper arms in the area where they attach to the wiper blade.
2. Clean the wiper blades carefully with a damp sponge
3. Place the wiper arms carefully on the windshield.
Changing the windshield wiper blades
Fig. 183 Changing the windshield wiper blades.
Wiper blade release button.
1. Move the windshield wiper arms into the service position before lifting.
2. Lift the wiper arms, making sure to only hold the wiper arms in the area where they attach to the wiper blade.
3. Press and hold the release button and remove the wiper blade at the same time in the direction of the arrow fig. 183
4. Insert a new wiper blade of the same length and type on the respective wiper arm until it engages.
5. Place the wiper arms carefully on the windshield.
Changing the rear window wiper blade
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Fig. 184 Changing the rear window wiper blade.
Wiper blade release button.
1. To lift a windshield wiper arm, hold it only in the area where it attaches to the wiper blade.
2. Lift the wiper arm and fold it out.
3. Press and hold the release button fig. 184
4. Tilt the wiper blade toward the wiper arm fig. 184
while removing it in the direction of the arrow
. You may need to use more force to do this.
5. Slide a new wiper blade with the same length and design onto the wiper arm in the opposite direction to the arrow until it engages fig. 184 . For this to wor
the wiper blade has to be folded out fig. 184
6. Place the wiper arm carefully on the rear window.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and serious injuries.
Always clean dirty wiper blades.
Always replace wiper blades if they are damaged or worn and are no longer cleaning the window glass sufficiently.
NOTICE
Cleaning wiper blades or door windows with unsuitable cleaning agents may cause damage.
Do not clean the wiper blades and windshield and windows with fuel, nail polish remover, paint thinner, or other similar fluids.
Do not clean the wiper blades with rough sponges or other sharp objects.
If there is wax residue on the windshield and rear window from car wash systems and other products, this can cause the windshield wipers to rub. Remove any
wax residue with a special cleaner or cleaning towels.
Exterior lighting
Introduction
Before performing bulb replacement, check if it is an incandescent bulb or an LED light. Generally, light bulbs can be replaced by yourself. If the exterior lighting on
your vehicle is equipped with LED technology, it is not possible to change LED lights or individual LEDs by yourself. The malfunction of individual LEDs may be an
indication that more LEDs will malfunction. If this is the case, have the LEDs checked and/or replaced if necessary by suitably qualified professionals. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Driving with exterior lighting that is inoperative may be against the law.
Additional bulb specifications
Some bulbs may have certain manufacturer specifications that differ from conventional light bulbs. The respective name will be on the bulb socket or glass bulb.
WARNING
If the vehicle lighting is not used appropriately for the weather conditions, the road will not be illuminated sufficiently. The vehicle will not be visible to other road
users or will be difficult to see. This can cause accidents and serious or fatal injuries.
Regularly check the vehicle's lighting system and turn signals.
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Repair the lighting system and turn signals when necessary.
WARNING
Work in the engine compartment can result in accidents and serious injuries if bulb replacements are carried out incorrectly.
Always follow the tasks described and observe the general safety precautions.
Never perform a bulb replacement if you are not familiar with the required activities.
If you are not sure how to carry out a bulb replacement, have the work required carried out by suitably qualified professionals. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
During the bulb replacement, the sharp-edged parts of bulb housings and hot or exploding bulbs can cause serious injuries.
Only change bulbs when they have cooled down completely.
Always protect your hands during bulb replacement.
NOTICE
Water entering the headlight housing can damage the electrical system.
After a bulb replacement, always fit the covers on the headlight housing.
After installation, always check that the covers have been secured correctly.
Information on bulb replacement
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Always perform the following activities for bulb replacement in the specified sequence
:
1. Park the vehicle a safe distance away from moving traffic on level and solid ground as soon as possible.
2. Set the electronic parking brake.
3. Switch the lights off.
4. Turn off the turn signal if it is activated.
5. Vehicles with an automatic transmission: Engage the parking lock
6. Switch the ignition off.
7. Allow the orientation lighting to turn off.
8. Allow the affected light bulbs to cool down.
9. Check if you can see that a fuse is burnt out
Introduction.
10. Change the affected light bulb according to the instructions
A light bulb may only be replaced with the same type of light bulb. The respective name will be on the bulb socket or glass bulb.
Never touch a glass light bulb with bare hands. The fingerprints left behind would vaporize from the heat when the bulb is switched on and condense on the
reflector, which would then reduce the headlight brightness.
11. Check the bulb function after a bulb is changed.
If the bulb does not function, the bulb may not have been inserted correctly, may have fallen out, or the connector may not have been plugged in correctly.
12. After every bulb replacement in the front of the vehicle, have the headlight adjustment checked by an authorized Volkswagen dealer or authorized Volkswagen
Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
If the steps described for the bulb replacement are ignored, accidents may occur. Serious injuries may result.
Always follow the tasks described and observe the general safety precautions.
NOTICE
Removing and inserting trim panels and headlights incorrectly can damage the vehicle paint and body.
Always be careful when removing and inserting the trim panels and headlights.
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Replacing bulbs in the vehicle body
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Preparations
Only perform these activities in the specified order:
1. Refer to the information on bulb replacement and carry out the activities.
2. Open the trunk lid.
3. Remove the taillight from the vehicle body.
Replacing bulbs
Fig. 185 Side of the luggage compartment: removing the taillight.
Fuse for taillight connector.
Connector for taillight.
Fixing screw for taillight.
Removing the taillight
1. Open the section of the side trim panel in the luggage compartment near the taillight in the direction of the arrow fig. 185.
2. Remove the red securing clip on the connector fig. 185
and remove the connector fig. 185 . If necessary, use a suitable tool to help loosen the red
locking mechanism.
3. Remove the screw counterclockwise fig. 185
4. Carefully pull the taillight toward the rear and out of the body.
5. Remove the taillight and place it on a clean, flat surface.
Replacing bulbs
1. Turn the bulb holder counterclockwise until the stop and then remove it carefully from the taillight with the bulb.
2. Replace the burned out bulb with a new bulb that is identical to the one being replaced.
3. Insert the bulb holder carefully in the taillight and turn clockwise until the bulb holder locks into place.
Installing the taillight
1. Fit the connector fig. 185
and press the red locking mechanism into the connector fig. 185
2. Insert the taillight carefully into the opening on the body.
3. Hold the taillight in the installation position with one hand and tighten the screw with the other hand fig. 185
4. Make sure the taillight is installed correctly and is secure.
5. Connect the connector to the bulb holder and press in the red securing clip.
6. Close the section of the side trim panel in the luggage compartment near the taillight in the opposite direction of the arrow.
7. Close the trunk lid.
The illustration shows the left taillight. The right taillight housing is a mirror image of the left.
3
7
There are different versions of the taillights. The locations and versions of the bulb holders and bulbs may vary from the images.
In LED taillights, some lighting elements may be equipped with “standard” bulbs. These bulbs can be replaced.
Replacing fuses
Introduction
Due to the constant development of the vehicle, equipment-dependent fuse allocations, and the combined protection of multiple electrical equipment items using
one fuse, a complete overview of the fuse layout is not available at the time of print. Detailed information about fuse allocations can be obtained from suitably
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Generally, multiple electrical equipment items can be protected together through by fuse. On the other hand, some equipment items may use multiple fuses.
Only replace fuses if the cause for the malfunction has been fixed. If a new fuse blows again after a short time, the electrical system must be checked by suitably
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
The high voltage in the electrical system may cause electric shocks and severe burns. Contact with electric wires in the ignition system may result in serious or
fatal injuries.
Never touch the electrical wires in the ignition system.
WARNING
Using unsuitable fuses, repairing fuses, and bridging a power circuit without fuses can cause severe damage or fires within the vehicle. This could result in
serious or fatal injuries.
Replace fuses only with fuses of same rating and size. Make sure that the color and label are identical to the faulty fuse.
Never repair fuses.
Never use metal strips, paper clips or similar objects as substitutes for fuses.
NOTICE
Changing a fuse when the ignition is switched on, the engine is running, the light is switched on, or other electrical equipment is switched on could cause
damage to the electrical system.
Switch off the engine and turn off the light and other electrical equipment.
Make sure that the engine cannot be started while a fuse is being replaced.
NOTICE
If a fuse is replaced by another fuse with a higher amp rating, this could also damage the vehicle's electrical system in another location.
Never replace a fuse with a fuse that has a higher current rating.
NOTICE
Dirt and moisture in the fuse boxes can damage the electrical system.
Protect open fuse boxes from dirt and moisture.
Avoid short circuits in the electrical system.
Check that the fuse box covers are tightly sealed again and are not damaged.
There are more fuses in the vehicle than are specified in this chapter. These should only be replaced by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Fuses in the engine compartment
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Opening the fuse box in the engine/motor compartment
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Fig. 186 In the engine compartment: Fuse box.
Fuse box cover.
The plastic pliers for removing fuses can be found on the inside of the fuse box cover or on the fuse panel.
Removing the cover
1. Open the hood.
2. Press the catches in the direction of the arrow to unlock the fuse box cover fig. 186
3. Remove the cover upward.
Fitting the cover
1. Place the cover onto the fuse box.
2. Push the cover downwards until it audibly clicks into place on both sides.
Fuse table for fuses in the engine compartment
Please read the introductory information and heed the Warnings and Notice
and Introduction.
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse slot; the other columns include the fuse
version, current rating, and the protected equipment.
Depending on the country and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Fuse assignment
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Fig. 187 Fuse locations in the engine compartment.
Fuse location fig. 187:
F6
7.5 Amp, ATO®, brake light sensor.
F15
15 A, ATO®, horn.
F19
30 Amp, ATO®, windshield wipers.
Fuses in the instrument panel
Please read the introductory information and heed the Warnings and Notice
and Introduction.
31
Fig. 188 To the left of the steering wheel: Fuse box cover in the instrument panel (left-hand drive vehicles).
Left-hand drive vehicle: Opening and closing the fuse box in the instrument panel
Removing the cover
1. Open the storage compartment on the driver's side and empty it, if necessary fig. 188.
2. Open the storage compartment on the driver's side further in the direction of the arrow and pull it out.
Fitting the cover
1. Press the storage compartment into the mounts in the instrument panel until you hear the catch engage on both sides.
2. Close the storage compartment on the driver side.
Right-hand drive vehicle: Opening and closing the fuse box in the instrument panel
Fig. 189 On the passenger's side: Fuse box cover in the instrument panel (right-hand drive vehicles).
Damper element.
Stop pin.
Removing the cover
1. Open the glove compartment and empty it if necessary.
2. Push the damper element in the direction of the arrow and into the opening in the bracket, before pulling it out sideways fig. 189
3. Push the catches up in the direction of the arrow while at the same time opening the storage compartment further fig. 189
Fitting the cover
1. Move the storage compartment into position.
311
2. Fit the damper element into the opening in the bracket and push it in the opposite direction to the arrow fig. 189
until you hear it click into place.
3. Push the storage compartment carefully forwards past the resistance of the stop pin fig. 189
Fuse table for fuses in the instrument panel
Please read the introductory information and heed the Warnings and Notice
and Introduction.
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse slot; the other columns include the fuse
version, current rating, and the protected equipment.
Depending on the country and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
Fuse assignment
Fig. 190 Fuse assignment in the instrument panel.
Fuse locations fig. 190:
F4
7.5 Amp, MINI®, anti-theft alarm system.
F6
10 A, ATO®, automatic transmission selector mechanism.
F7
10 amp, MINI®, climate control bar, rear window defroster relay.
F8
7.5 Amp, MINI®, dipped beam light switch, rain/light sensor, electronic parking brake.
F10
7.5 Amp, MINI®, Display, Infotainment system control panel.
F11
40 Amp, ATO®, exterior lighting on the left side.
F12
20 Amp, ATO®, Infotainment system.
F14
40 Amp, ATO®, blower regulator.
F16
7.5 Amp, MINI®, telephone.
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F23
20 Amp, JCASE®, power sunroof.
F24
40 Amp, ATO®, exterior lighting on the right side.
F26
30 Amp, ATO®, seat heating.
F27
30 Amp, ATO®, interior lighting.
F40
20 Amp, ATO®, cigarette lighter, sockets. Note the installation position, factory-standard fuse location as shown in the illustration.
F42
40 Amp, ATO®, central locking system.
F47
15 Amp, ATO®, rear window wiper.
F51
25 Amp, ATO®, rear seat heating.
F53
30 Amp, ATO®, rear window defroster.
Fuse locations for vehicles with a factory-installed trailer hitch.
F22
15 amp, ATO®, trailer charging cable.
F28
25 Amp, ATO®, left trailer control module.
F38
25 Amp, ATO®, right trailer control module.
F44
15 Amp, ATO®, trailer control module.
Power windows and seats can be protected by circuit breakers or control modules, which switch back on automatically several seconds after correcting the
overload, for example when door windows are frozen shut.
Replacing blown fuses
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Preparations
1. Switch off the ignition, lights and all other electrical equipment.
Detecting blown fuses
Fig. 191 Blown fuse (general example).
A blown flat connector fuse (ATO
®
, MINI®) has metal strips that have burned through, which you can see through the transparent housing from above and from
the side fig. 191
A blown block fuse (JCASE
®
) is recognizable by the melted metal strip seen through the transparent housing from above fig. 191
Fuse versions
Standard flat connector fuse (ATO®).
Small flat connector fuse (MINI®).
Block fuse (JCASE®).
Fuse color codes
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Fuses (ATO® - MINI®).
Color
Current rating
Black
1 A
Purple
3 A
Orange
5 A
Brown
7.5 A
Red
10 A
Blue
15 A
Yellow
20 A
White or clear
25 A
Green
30 A
Light green40 A
Fuses (JCASE®)
Blue
20 A
Pink
30 A
Green
40 A
Red
50 A
Yellow
60 A
Replacing fuses
Fig. 192 Plastic pliers for removing or installing a fuse (general example).
1. Remove plastic tongs from either the fuse box or the cover of the fuse box fig. 192.
2. Depending on the design of the fuse, slide the appropriately sized clamp on the plastic pliers onto the fuse from above or from the side.
3. Remove the fuse.
4. If a fuse is blown, replace with a fuse with the same rating (same color and same label) and the same size
5. After inserting the new fuse, place the plastic pliers back in the cover, if necessary.
6. Reinstall the cover or close the fuse box cover.
NOTICE
If a fuse is replaced by a fuse with a higher current rating, this could damage the electrical system in another location.
Never replace a fuse with a fuse that has a higher current rating.
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Xump-starting
Introduction
For technical reasons the vehicle must not be tow-started
. If the engine cannot start because the 12 V vehicle battery is dead, the 12 V vehicle battery on
another vehicle can be used to start your vehicle.
For vehicles with a 12 V vehicle battery in the vehicle interior or luggage compartment, the jumper cables may only be connected to the jump-start points in the
engine compartment.
WARNING
Using jumper cables incorrectly and performing a jump-start incorrectly could cause the 12 V vehicle battery to explode. Serious injuries may result.
Always read and heed the warnings and safety precautions before working on the 12 V vehicle battery
Introduction.
Never confuse the positive battery terminal with the negative battery terminal.
Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.
WARNING
During a jump-start, a highly explosive gas mixture builds up at the 12 V vehicle battery. Sparks produced during a jump-start could ignite the flammable gas.
Serious injuries may result.
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.
Avoid discharging static electricity near the 12 V vehicle battery.
NOTICE
Tow-starting can cause severe damage to the vehicle.
Jump-start the vehicle to start the engine.
NOTICE
A drained 12 V vehicle battery can freeze, be damaged and fail at temperatures around approx. 0 °C (approx. +32 °F).
Always replace a frozen or thawed 12 V vehicle battery.
Ground jump-start point
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Fig. 193 In the engine compartment: Negative terminal jump-start point.
The jump-start point (negative terminal) is for connecting the black jumper cable fig. 193.
The vehicle can give and receive a jump-start using this negative terminal jump-start point.
315
Preparing and Performing a Xump-start
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Preparations
Observe the following for jump-starting:
Wear suitable eye protection and safety gloves
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.
Open the hood.
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jump-starting
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the jump-start, otherwise current could already
flow when connecting the positive battery terminals.
Make sure the terminal clamps have sufficient contact with metal.
Xumper cable
So that vehicles can be jump-started and can jump-start others, an appropriate jumper cable is required.
The following jumper cable wire diameters must not be fallen short of by the vehicle providing the jump-start.
Vehicles with electric drivetrain: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm
2
(0.038 in2).
2
Vehicles with hybrid drive: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm
(0.038 in2).
Vehicles with a gasoline engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm
2
(0.038 in2).
2
Vehicles with a diesel engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 35 mm
(0.054 in2).
Vehicle Receiving the Xump-start
1. Check that the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.
2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color,
do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Vehicle Providing the Xump-start
1. Pay attention to the operating instructions provided by the vehicle manufacturer.
2. Check that the battery providing the jump-start has the same voltage (12 V) and approximately the same battery capacity as the discharged 12 V vehicle
battery. Pay attention to the information printed on the battery of the vehicle providing the jump-start.
Xump-starting
Fig. 194 Diagram for connecting the jumper cables.
Positive battery terminal of the vehicle receiving the jump-start.
Positive battery terminal of the vehicle providing the jump-start.
316
Suitable negative terminal of the vehicle providing the jump-start: Preferably a jump-start point (negative connection), a large metal part that is bolted securely
to the engine block, or the engine block itself.
Jump-start point (negative terminal) of the vehicle receiving the jump-start.
Only connect the jumper cables in the sequence A - B - C - D fig. 194.
1. Switch the ignition off on both vehicles.
2. In the engine compartment, open the cover on the positive battery terminal (+) of the 12 V vehicle battery, if fitted.
3. Connect one end of the red jumper cable to the positive battery terminal (+) of the 12 V vehicle battery with the discharged 12 V vehicle battery fig. 194
4. Connect the other end of the red jumper cable to the positive battery terminal (+) on the vehicle providing current fig. 194
5. Connect one end of the black jumper cable preferably to the negative terminal (-) jump-start point on the vehicle with the 12 V vehicle battery providing current
fig. 194
Or: If there is no negative terminal (-) jump-start point, connect the end of the black jumper cable to a large metal part that is bolted securely to the engine
block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current fig. 194
6. Connect the other end of the black jumper cable to the negative terminal (-) jump-start point on the vehicle with the discharged 12 V vehicle battery fig. 194
7. Route the jumper cables so that they cannot become caught in moving parts in the engine compartment.
Start the engine
1. Start the engine in the vehicle that is providing current and allow it to idle.
2. Wait a few minutes and then start the vehicle's engine with the discharged 12 V vehicle battery. If the engine does not start, stop the starting process after ten
seconds, and try again after approximately one minute.
If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Removing the jumper cables
1. Before disconnecting the jumper cables, switch off the low beam headlight if necessary.
2. In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear window defroster. This will reduce any voltage
surges that may occur when disconnected.
3. Once the vehicle has been jump-started, always disconnect the jumper cables in the order D - C - B - A fig. 194.
4. Close the cover of the positive terminal (+), if fitted.
After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.
Always wear suitable eye protection and safety gloves.
Never lean over the 12 V vehicle battery.
Always connect the positive cable first and then the negative cable.
Never connect the negative terminal to parts of the fuel system or to the brake lines.
Ensure that there is no contact between the non-insulated parts of the terminal clamps.
Make sure the cable insulation is free from any defects.
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle
components that conduct electricity.
NOTICE
A drained 12 V vehicle battery can freeze at temperatures around approx. 0 °C (approx. +32 °F), suffer damage and fail.
Always replace a frozen or thawed 12 V vehicle battery.
Towing
Introduction
Towing requires practice, particularly if a towing cable is used. Both drivers should be familiar with the special considerations when towing. Inexperienced drivers
should not tow.
317
Follow all applicable laws when towing.
Always make sure the towing force does not exceed the permitted level and there are no shock loading conditions. There is always the risk of the coupling becomin
overloaded when driving off-road.
WARNING
The vehicle handling and braking efficiency will change considerably when it is towed. This may cause you to lose control of the vehicle and result in accidents
and serious or fatal injuries.
Bear in mind that more force is required for steering and braking during towing.
WARNING
If a vehicle that has no electrical power is towed, the electronic steering lock may suddenly engage. If this happens, you will not be able to move the steering
wheel. This can cause accidents and serious or fatal injuries.
Never turn off the ignition with the starter button while towing.
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
WARNING
If a vehicle that has no electrical power is towed or the vehicle key is removed from the ignition lock during towing, the steering lock may suddenly engage. If this
happens, you will not be able to move the steering wheel. This can cause accidents and serious or fatal injuries.
Never remove the remote control vehicle key from the ignition lock while towing.
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized
Volkswagen Service Facility for assistance.
NOTICE
When pushing the vehicle by hand, the taillights, side spoiler on the rear window and large sections of sheet metal could be damaged and the rear spoiler could
detach.
When pushing the vehicle by hand, do not press on the taillights, side spoiler on the rear window, large sections of sheet metal, or the rear spoiler.
Towing
Towing refers to using a vehicle to pull another vehicle that cannot be driven.
The vehicle can be towed using a tow bar or tow rope:
The maximum permissible speed is 50 km/h (30 mph).
The maximum permissible distance is 50 km/h (30 miles).
The easiest and safest way to tow is using a tow bar. You should use a towing cable only if a tow bar is not available. The towing cable should be elastic to protect
both vehicles. Use a cable made of synthetic rubber or a similar elastic material.
Towing with a tow truck
If your vehicle will be raised by one axle when towing, only the axle listed below may be raised, depending on the transmission and engine combination:
Front-wheel drive
Automatic transmission
Front axle
Manual transmissionFront axle
All-wheel drive (4MOTION)
Automatic transmission
Front axle
Manual transmission Front axle
WARNING
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious or fatal
injuries.
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.
318
Never secure the tow rope or the tow bar to axle or suspension components.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.
Instructions for towing
Please read the introductory information and heed the Warnings and Notice
and Introduction.
A vehicle being towed can still signal a turn using the turn signals even if the emergency flashers are switched on. To do this when the ignition is switched on,
activate the turn signal for the desired direction. The emergency flashers will stop while the turn signal is active. The emergency flashers will automatically activate
again once the turn signal and high beam lever returns to the neutral position.
When may this vehicle not be towed?
The vehicle must not be towed in the following situations:
If the 12 V vehicle battery is drained.
The indicator in the instrument cluster display does not function perfectly.
If the towing distance is greater than 50 km/h (30 miles).
The selector lever of the automatic transmission cannot be moved to neutral (position N).
The electronic parking brake cannot be released.
The steering lock cannot be released.
If the wheel clearance or the steering function can no longer be secured after an accident.
If the vehicle cannot be towed on its own wheels due to one of the conditions listed, contact professional assistance and have the vehicle transported by a tow truck
if necessary.
Towing
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Secure the tow rope or tow bar only at the permitted points:
Towing lug.
Ball mount.
WARNING
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious or fatal
injuries.
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.
Never secure the tow rope or the tow bar to axle or suspension components.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.
Preparations
Make sure the tow rope is not twisted. Otherwise it could disconnect from the towing eye while towing.
Switch the ignition and emergency flashers on in both vehicles. However, do not do this if it is prohibited by law.
Read and comply with the information and instructions for towing given in the Owner's Manual for the other vehicle.
Towing vehicle (front)
1. Only start to drive when the tow rope is taut.
2. Be especially careful when accelerating.
3. Avoid sudden braking and driving maneuvers.
4. Do not exceed the permitted towing weight of the vehicle.
Vehicle being towed (rear)
1. Make sure the ignition is always switched on so that the steering wheel is not locked and so that the turn signal and windshield wiper can be used if needed.
The brake booster and power steering only work when the engine is running. Otherwise, the brake pedal needs to be pressed much harder and more force is
required to steer.
2. Make sure the vehicle key is always in the vehicle during the towing process
Introduction.
3. For vehicles with an automatic gearbox: Select gear
4. Release the electronic parking brake.
5. Make sure the tow rope is always taut.
319
NOTICE
If the battery charge level of the 12 V vehicle battery is insufficient, you will not be able to release the electronic parking brake and steering lock. The vehicle
may be damaged when towed.
To release the electronic parking brake and steering lock, put the vehicle into drive-ready mode, if necessary by means of a jump-start if there is a loss of
power or malfunctions.
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.
Installing the front towing eye
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.
1. Before having it towed, check that your vehicle has a threaded mount for the towing eye.
2. Read and heed the information about towing.
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.
The towing eye must always be kept in the vehicle
NOTICE
Using a towing eye that is not suitable for the vehicle can damage the vehicle.
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another suitable towing eye.
Installing the front towing eye
Fig. 195 In the right front bumper: Remove cover.
Fig. 196 In the right front bumper: Screw in towing eye.
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 195.
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary
32
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 196 , . Use a suitable object to tighten the towing eye
completely and securely in the mount.
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.
6. Insert the cap into the respective opening and press in until it engages.
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.
NOTICE
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when towing the vehicle. Tearing out the towing eye may cause
damage to the vehicle.
Always screw the towing eye completely and securely into the mount.
NOTICE
Removing and fitting the cover and towing eye incorrectly may cause damage to the vehicle's paint and body.
Always remove and fit the cover and towing eye carefully.
Installing the rear towing eye
Please read the introductory information and heed the Warnings and Notice
and Introduction.
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.
2. Read and heed the information about towing.
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.
The towing eye must always be kept in the vehicle
NOTICE
Using a towing eye that is not suitable for the vehicle can damage the vehicle.
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.
Installing the rear towing eye
Fig. 197 In the right rear bumper: Remove the cover, variant 1.
321
Fig. 198 In the right rear bumper: Remove the cover, variant 2.
Fig. 199 In the right rear bumper: Screw in towing eye, variant 1.
Fig. 200 In the right rear bumper: Screw in towing eye, variant 2.
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 197.
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 199 , . Use a suitable object to tighten the towing eye
completely and securely in the mount.
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.
6. Insert the cap into the respective opening and press in until it engages.
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.
NOTICE
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