Toyota C-HR (2019 year). Manual - part 1

 

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Toyota C-HR (2019 year). Manual - part 1

 

 

Pictorial index

Search by illustration

1

For safety 
and security

Make sure to read through them

2

Instrument 
cluster

How to read the gauges and meters, the variety of 

warning lights and indicators, etc.

3

Operation of 
each 
component

Opening and closing the doors and windows, 

adjustment before driving, etc.

4

Driving

Operations and advice which are necessary for 

driving

5

Interior features

Usage of the interior features, etc.

6

Maintenance 
and care

Caring for your vehicle and maintenance 

procedures

7

When trouble 
arises

What to do in case of malfunction or emergency

8

Vehicle 
specifications

Vehicle specifications, customizable features, etc.

9

For owners

Reporting safety defects for U.S. owners, and seat 

belt and SRS airbag instructions for Canadian 

owners

Index

Search by symptom

Search alphabetically

TABLE OF CONTENTS

2

For your information....................... 6
Reading this manual .................... 10
How to search.............................. 11
Pictorial index .............................. 12

1-1. For safe use

Before driving ...................... 22
For safe driving ................... 24
Seat belts ............................ 26
SRS airbags ........................ 32
Front passenger occupant 

classification system ......... 46

Exhaust gas precautions..... 53

1-2. Child safety

Riding with children ............. 54
Child restraint systems........ 55

1-3. Theft deterrent system

Engine immobilizer 

system............................... 74

Theft prevention labels........ 78

2.

Instrument cluster
Warning lights and 

indicators........................... 80

Gauges and meters............. 88
Multi-information display ..... 91
Fuel consumption 

information ........................ 99

3-1. Key information

Keys...................................104

3-2. Opening, closing and 

locking the doors

Side doors .........................112
Back door ..........................119
Smart key system ..............125

3-3. Adjusting the seats

Front seats.........................135
Rear seats .........................136
Head restraints ..................138

3-4. Adjusting the steering 

wheel and mirrors

Steering wheel...................142
Inside rear view mirror .......144
Outside rear view 

mirrors .............................146

3-5. Opening and closing 

the windows

Power windows..................149

1

For safety and security

2

Instrument cluster

3

Operation of each 
component

TABLE OF CONTENTS

4

5-1. Using the air conditioning 

system and defogger

Air conditioning system ..... 292
Seat heaters...................... 300

5-2. Using the interior lights

Interior lights list ................ 302

• Interior lights ................. 303
• Personal lights .............. 304

5-3. Using the storage 

features

List of storage features...... 305

• Glove box...................... 306
• Console box.................. 306
• Bottle holders................ 307
• Cup holders .................. 308

Luggage compartment 

features ........................... 309

5-4. Using the other interior 

features

Other interior features ....... 315

• Sun visors ..................... 315
• Vanity mirrors................ 315
• Clock............................. 316
• Power outlet.................. 317
• Assist grips ................... 318

Safety Connect.................. 319

6-1. Maintenance and care

Cleaning and protecting 

the vehicle exterior ..........328

Cleaning and protecting 

the vehicle interior ...........333

6-2. Maintenance

Maintenance 

requirements ...................336

General maintenance ........339
Emission inspection and 

maintenance (I/M) 
programs .........................343

6-3. Do-it-yourself maintenance

Do-it-yourself service 

precautions......................344

Hood ..................................347
Positioning a floor jack.......349
Engine compartment .........350
Tires...................................365
Tire inflation pressure ........375
Wheels...............................379
Air conditioning filter ..........382
Wireless remote 

control/electronic key 
battery .............................386

Checking and replacing 

fuses................................390

Light bulbs .........................394

5

Interior features

6

Maintenance and care

5

1

8

7

5

4

3

2

9

6

7-1. Essential information

Emergency flashers .......... 408
If your vehicle has to be 

stopped in 
an emergency ................. 409

7-2. Steps to take in an 

emergency

If your vehicle needs 

to be towed ..................... 411

If you think something is 

wrong .............................. 418

Fuel pump shut off 

system............................. 419

If a warning light turns 

on or a warning buzzer 
sounds ............................ 420

If a warning message is 

displayed......................... 430

If you have a flat tire.......... 435
If the engine will not 

start ................................. 446

If the electronic key 

does not operate 
properly (vehicles with 
a smart key system)........ 448

If the vehicle battery is 

discharged ...................... 451

If your vehicle 

overheats ........................ 455

If the vehicle becomes 

stuck................................ 458

8-1. Specifications

Maintenance data 

(fuel, oil level, etc.) ..........462

Fuel information.................470
Tire information..................473

8-2. Customization

Customizable features.......486

8-3. Items to initialize

Items to initialize ................496

Reporting safety defects 

for U.S. owners ........................498

Seat belt instructions 

for Canadian owners 
(in French)................................499

SRS airbag instructions 

for Canadian owners 
(in French)................................501

What to do if... 

(Troubleshooting).....................512

Alphabetical index ......................516

7

When trouble arises

Refer  to  “NAVIGATION  AND  MULTIMEDIA  SYSTEM  OWNER’S
MANUAL” for information regarding the equipment listed below.

• Navigation system
• Hands-free system 

(for cellular phone)

• Rear view monitor system
• Audio system
• Toyota Entune

8

Vehicle specifications

9

For owners

Index

6

For your information

Please note that this manual applies to all models and explains all equipment,
including options. Therefore, you may find some explanations for equipment
not installed on your vehicle. 
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of color and equipment.

Approximately five hours after the engine is turned off, you may hear a sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and it does not indicate a malfunction.

A wide variety of non-genuine spare parts and accessories for Toyota vehi-
cles are currently available in the market. You should know that Toyota does
not  warrant  these  products  and  is  not  responsible  for  their  performance,
repair,  or  replacement,  or  for  any  damage  they  may  cause  to,  or  adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modi-
fication with non-genuine Toyota products could affect its performance, safety
or  durability,  and  may  even  violate  governmental  regulations.  In  addition,
damage or performance problems resulting from the modification may not be
covered under warranty.

The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as: 

●

Multiport fuel injection system/sequential multiport fuel injection system

●

Toyota Safety Sense P

●

Dynamic radar cruise control with full-speed range

●

Anti-lock brake system

●

SRS airbag system

●

Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.

Main Owner’s Manual

Noise from under the vehicle after turning off the engine

Accessories, spare parts and modification of your Toyota

Installation of a mobile two-way radio system

7

Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:

• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position

The  recorded  data  varies  according  to  the  vehicle  grade  level  and  options
with  which  it  is  equipped. These computers do  not record conversations  or
sounds, and only record images outside of the vehicle in certain situations.

●

Data Transmission

Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.

●

Data usage

Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if

the vehicle is leased

• In response to an official request by the police, a court of law or a govern-

ment agency

• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or

vehicle owner

●

Usage of data collected through Safety Connect (U.S. mainland only) 
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.

●

To  learn  more  about  the  vehicle  data  collected,  used  and  shared  by
Toyota, please visit www.toyota.com/privacyvts/.

Vehicle data recordings

8

This vehicle is equipped with an event data recorder (EDR). The main pur-
pose  of  an  EDR  is  to  record,  in  certain  crash  or  near  crash-like  situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-

tened;

• How far (if at all) the driver was depressing the accelerator and/or brake

pedal; and,

• How fast the vehicle was traveling.

These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situ-
ation occurs; no data are recorded by the EDR under normal driving condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation. 
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.

●

Disclosure of the EDR data

Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi-

cle) is obtained

• In response to an official request by the police, a court of law or a govern-

ment agency

• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing

information about the specific vehicle or vehicle owner

Event data recorder

9

The  SRS  airbag  and  seat  belt  pretensioner  devices  in  your Toyota  contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as a fire. Be
sure  to  have  the  systems  of  the  SRS  airbag  and  seat  belt  pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.

Special handling may apply, 
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your  vehicle  has  components  that  may  contain  perchlorate. These  compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.

Scrapping of your Toyota

Perchlorate Material

WARNING

■

General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol  and  certain  drugs  delay  reaction  time,  impair  judgment  and
reduce  coordination,  which  could  lead  to  an  accident  that  could  result  in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver  distraction: Always  give  your  full  attention  to  driving. Anything  that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.

■

General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children  may  be  able  to  start  the  vehicle  or  shift  the  vehicle  into  neutral.
There is also a danger that children may injure themselves by playing with
the windows, or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.

10

Reading this manual

WARNING: 
Explains  something  that,  if  not  obeyed,  could  cause  death  or
serious injury to people.

NOTICE: 
Explains something that, if not obeyed, could cause damage to
or a malfunction in the vehicle or its equipment.

Indicates operating or working procedures. Follow the steps
in numerical order.

Indicates  the  action  (push-
ing,  turning,  etc.)  used  to
operate  switches  and  other
devices.

Indicates the outcome of an
operation (e.g. a lid opens).

Indicates  the  component  or
position being explained.

Means “Do  not”,  “Do not do
this”, or “Do not let this hap-
pen”.

1 2 3

11

How to search

■

Searching by name

• Alphabetical index .......P. 516

■

Searching  by  installation
position

• Pictorial index................P. 12

■

Searching  by  symptom  or
sound

• What to do if... 

(Troubleshooting) ........P. 512

■

Searching by title

• Table of contents .............P. 2

12

Pictorial index

Pictorial index

■

Exterior

Doors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 112
Locking/unlocking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 112
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 149
Locking/unlocking using the mechanical key

*

1

. . . . . . . . . . . . P. 448

Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 119
Locking/unlocking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 119
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 146
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 146
Folding the mirrors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 147
Defogging the mirrors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 295

13

Pictorial index

Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Precautions for winter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 286
To prevent freezing (windshield wiper de-icer)

*

1

. . . . . . . . . . . P. 295

Precautions for using a car wash. . . . . . . . . . . . . . . . . . . . . . . P. 330
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 213
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 213
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 464
Tires  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 365
Tire size/inflation pressure  . . . . . . . . . . . . . . . . . . . . . . . . . P. 468

Winter tires/tire chains  . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 286

Checking/rotation/tire pressure warning system . . . . . . . . . P. 365

Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 435
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 347
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 347
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 464
Coping with overheating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 455
Camera

*

2

Front side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 195

Headlights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 195

Parking lights/daytime running lights . . . . . . . . . . . . . . . . . P. 195

Front turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 186

Side turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 186

Tail lights/side marker lights/turn signal lights. . . . . . P. 186, 195

Back-up lights
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 181
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 195

Light bulbs of the exterior lights for driving 
(Replacing method: P. 394, Watts: P. 469)

*

1

: If equipped

*

2

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.

14

Pictorial index

■

Instrument panel

Engine switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 172, 175
Starting the engine/changing the positions

*

1

 . . . . . . . . . . . . . P. 172

Starting the engine/changing the modes

*

2

 . . . . . . . . . . . . . . . P. 175

Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 409
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 446
Warning messages

*

2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 430

Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 181
Changing the shift position  . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 181
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 411
When the shift lever does not move  . . . . . . . . . . . . . . . . . . . . P. 184
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
Reading the meters/adjusting the instrument panel  . . . . . . P. 88, 90
Warning lights/indicator lights  . . . . . . . . . . . . . . . . . . . . . . . . . . P. 80
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 420

15

Pictorial index

Multi-information display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 91
If a warning messages or indicator is displayed  . . . . . . . . . . . P. 430
Turn signal lever  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 186
Headlight switch
Headlights/parking lights/tail lights/daytime running lights. . . . P. 195
Windshield wiper and washer switch  . . . . . . . . . . . . . . . . . P. 205
Rear window wiper and washer switch . . . . . . . . . . . . . . . .  P. 211
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 205, 211
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 362
Emergency flasher switch  . . . . . . . . . . . . . . . . . . . . . . . . . . P. 408

Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 347

Tilt and telescopic steering lock release lever . . . . . . . . . . P. 142

Air conditioning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 292
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 292
Rear window defogger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 295
Seat heaters

*

3

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 300

Entune Audio

*

4

Trip information/past record . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 99

*

1

: Vehicles without a smart key system

*

2

: Vehicles with a smart key system

*

3

: If equipped

*

4

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.

16

Pictorial index

■

Switches

Automatic High Beam switch . . . . . . . . . . . . . . . . . . . . . . . . P. 200

Fuel filler door opener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215

Instrument panel light control dial . . . . . . . . . . . . . . . . . . . . . P. 90

Window lock switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 149

Outside rear view mirror switches . . . . . . . . . . . . . . . . . . . . P. 146

Power window switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 149

Door lock switches  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 115

Parking brake switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 187
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 187, 188
Precautions against winter season  . . . . . . . . . . . . . . . . . . . . . P. 287
Warning buzzer/light/message. . . . . . . . . . . . . . . . . P. 190, 422, 430
VSC off switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 281

Brake hold switch  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 192

 

 

 

 

 

 

 

 

 

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