Lexus NX350h (2024 year). Manual in english

While pressing and holding

on the electronic key, press

twice. The indicator on

the electronic key will flash 4 times and battery-saving mode will be entered.
The smart access system with push-button start cannot be used while the electronic key
is in battery-saving mode. Battery saving mode can be cancelled by pressing any switch
on the electronic key.
Electronic keys that will not be used for long periods
of time can be set to the battery- saving mode in
advance.

■

Confirmation of the registered key number

The number of keys already registered to the vehicle can be confirmed. Ask your Lexus
dealer for details.

■

When required to leave the vehicle’s key with a parking attendant

Lock the glove box as circumstances demand. Remove the mechanical key for your own
use and provide the attendant with the electronic key only.

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Smart access system with push-button start

WARNING

■

Affects influenced by the radio wave (Affect from the Smart access system with
push-button start antennas)

●

People with implantable cardiac pacemakers, cardiac resynchronization therapy-
pacemakers or implantable cardioverter defibrillators should keep away from the
smart access system with push-button start antennas. The radio waves may affect the
operation of such devices. If necessary, the entry function can be disabled. Ask your
Lexus dealer for details, such as the frequency of radio waves and timing of the emitted
radio waves. Then, consult your doctor to see if you should disable the entry function.

●

Users of any electrical medical device other than implantable cardiac pacemakers,
cardiac resynchronization therapy-pacemakers or implantable cardioverter defibrilla-
tors should consult the manufacturer of the device for information about its operation
under the influence of radio waves. Radio waves could have unexpected effects on the
operation of such medical devices.

Ask your Lexus dealer for details on disabling the entry function.

INFORMATION

■

Antenna location

Antennas outside the cabin

Antennas inside the cabin

Antenna outside the luggage compart-
ment

Antennas outside the cabin (Vehicles with
Lexus Teammate Advanced Park system)

1-5. Entering/exiting the vehicle

■

Effective range (areas within which the electronic key is detected)

When locking or unlocking the doors

The system can be operated when the elec-
tronic key is within about 2.3 ft. (0.7 m) of an
outside door handle. (Only the doors detecting
the key can be operated.)

When starting the hybrid system or chang-
ing power switch modes

The system can be operated when the elec-
tronic key is inside the vehicle.

■

If an alarm sounds or a warning message is displayed

A combination of exterior and interior alarms as well as warning messages shown on
the multi-information display are used to prevent theft of the vehicle and accidents result-
ing from erroneous operation. Take appropriate measures in response to any warning
message on the multi-information display.
The following table describes situations and correction procedures when only an alarm
sounds.

●

When an exterior alarm sounds once for 5 seconds
Situation: An attempt was made to lock the vehicle while a door was open.
Correction procedure: Close all of the doors and lock the doors again.

●

When an interior alarm pings repeatedly
Situation: The power switch was turned to ACC while the driver’s door was open (The
driver’s door was opened when the power switch was in ACC).
Correction procedure: Turn the power switch off and close the driver’s door.

■

Conditions affecting operation

The smart access system with push-button start, wireless remote control and immobilizer
system use weak radio waves. In the following situations, the communication between
the electronic key and the vehicle may be affected, preventing the smart access system
with push-button start, wireless remote control and immobilizer system from operating
properly.

●

When the electronic key battery is depleted

●

Near a TV tower, electric power plant, gas station, radio station, large display, airport
or other facility that generates strong radio waves or electrical noise

●

When the electronic key is in contact with, or is covered by the following metallic
objects

•

Cards to which aluminum foil is attached

•

Cigarette boxes that have aluminum foil inside

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•

Metallic wallets or bags

•

Coins

•

Hand warmers made of metal

•

Media such as CDs and DVDs

●

When other wireless keys (that emit radio waves) are being used nearby

●

When carrying the electronic key together with the following devices that emit radio
waves

•

Portable radio, cellular phone, cordless phone or other wireless communication
devices

•

Another vehicle’s electronic key or a wireless key that emits radio waves

•

Personal computers or personal digital assistants (PDAs)

•

Digital audio players

•

Portable game systems

●

If window tint with a metallic content or metallic objects are attached to the rear
window

●

When the electronic key is placed near a battery charger or electronic devices

●

When the vehicle is parked in a pay parking spot where radio waves are emitted

If the doors cannot be locked/unlocked using the smart access system with push-button
start, lock/unlock the doors by performing any of the following:

●

Bring the electronic key close to either front door handle and operate the entry
function.

●

Operate the wireless remote control. If the doors cannot be locked/unlocked using
the above methods, use the mechanical key.

■

Note for the entry function

●

Even when the electronic key is within the effective range (detection areas), the system
may not operate properly in the following cases:

•

The electronic key is too close to the window or outside door handle, near the
ground, or in a high place when the doors are locked or unlocked.

•

The electronic key is on the instrument panel, luggage cover or floor, or in the door
pockets or glove box when the hybrid system is started or power switch modes are
changed.

•

The electronic key is obstructed by a person’s body between it and the vehicle when
the doors are unlocked.

●

Do not leave the electronic key on top of the instrument panel or near the door
pockets when exiting the vehicle. Depending on the radio wave reception conditions,

1-5. Entering/exiting the vehicle

it may be detected by the antenna outside the cabin and the door will become
lockable from the outside, possibly trapping the electronic key inside the vehicle.

●

As long as the electronic key is within the effective range, the doors may be locked or
unlocked by anyone.

●

Even if the electronic key is not inside the vehicle, it may be possible to start the hybrid
system if the electronic key is near the window.

●

The doors may unlock if a large amount of water splashes on the door handle, such as
in the rain or in a car wash when the electronic key is within the effective range. (The
door will automatically be locked after approximately 60 seconds if the doors are not
opened and closed.)

●

If the wireless remote control is used to lock the doors when the electronic key is
near the vehicle, there is a possibility that the door may not be unlocked by the entry
function. (Use the wireless remote control to unlock the doors.)

●

Touching the door lock sensor while wearing gloves may delay or prevent lock
operation. Remove the gloves and touch the lock sensor again.

●

When the lock operation is performed using the lock sensor, recognition signals will
be shown up to two consecutive times. After this, no recognition signals will be given.

●

If the door handle becomes wet while the electronic key is within the effective range,
the door may lock and unlock repeatedly. In that case, follow the following correction
procedures to wash the vehicle:

•

Place the electronic key in a location 6 ft. (2 m) or more away from the vehicle.
(Take care to ensure that the key is not stolen.)

•

Set the electronic key to battery-saving mode to disable the smart access system
with push-button start.

●

If the electronic key is inside the vehicle and a door handle becomes wet during a
car wash, a message may be shown on the multi-information display and a buzzer will
sound outside the vehicle. To turn off the alarm, lock all the doors.

●

The lock sensor may not work properly if it comes into contact with ice, snow, mud.
Clean the lock sensor and attempt to operate it again.

●

A sudden approach to the effective range or door handle may prevent the doors from
being unlocked. In this case, return the door handle to the original position and check
that the doors unlock before pulling the door handle again.

●

If there is another electronic key in the detection area, it may take slightly longer to
unlock the doors after the door handle is gripped.

■

When the vehicle is not driven for extended periods

●

To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2 m) of the
vehicle.

●

The smart access system with push-button start can be deactivated in advance.

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e driving

●

Setting the electronic key to battery-saving mode helps to reduce key battery deple-
tion.

■

To operate the system properly

Make sure to carry the electronic key when operating the system. Do not get the
electronic key too close to the vehicle when operating the system from the outside of the
vehicle.
Depending on the position and holding condition of the electronic key, the key may not
be detected correctly and the system may not operate properly. (The alarm may go off
accidentally, or the door lock prevention may not operate.)

Opening the doors

▶

Outside the vehicle

When the doors are locked:

While carrying an electronic key, press the door opener switch

of the door handle and

open the door.

Make sure to securely press the door opener switch

on the inner side of the door

handle with the electronic key within the detection area.
When the doors are unlocked:

Press the door opener switch

of the door handle to open the door.

1-5. Entering/exiting the vehicle

Make sure to securely press the door opener switch

on the inner side of the door

handle.

▶

Inside the vehicle

Driver's door:

Even if the door is locked, pressing the front side of the door opener switch

will open

the door.
The door will unlock and the door lock indicator will turn off.
Passenger doors:
Press the door lock switch to unlock the door, and then pressing the front side of the door
opener switch

to open the door.

The door will unlock and the door lock indicator will turn off.

INFORMATION

■

Inside door opener switch operating conditions

When any of the following conditions are met:

●

The vehicle speed is less than 2 mph (4 km/h) and the parking brake is engaged

●

The vehicle speed is less than 2 mph(4 km/h ) and the brake pedal is depressed

●

The shift position is in P

■

When opening a door from inside the vehicle

Open the door pressing the door opener switch.
If the door is not fully unlatched, press the door opener switch twice to open the door.

■

Manual release handles inside the vehicle

The door opener switches inside the vehicle can also be used to manually open the
doors.

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Locking/unlocking the doors

INFORMATION

■

Impact detection door lock release system

If the vehicle is involved in a severe frontal or rear collision, manual release handle
operation will be enabled for all of the doors.

■

Operation signals

Unlocking is indicated by a buzzer sounding and the emergency flashers flashing. (twice)
Locking is indicated by a buzzer sounding and the emergency flashers flashing. (Once)

■

Security feature

If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the
security feature automatically locks the vehicle again.

Using the smart access system with push-button start

Locking/unlocking the doors using smart access system with push-button
start

The driver should always carry an electronic key (or the card key) on their person,
for example in their pocket.

Grip the driver’s door handle to unlock the
door. Holding the driver’s door handle for
approximately 2 seconds unlocks all the
doors. Grip any passenger door handle to
unlock all the doors.

Make sure to touch the sensor on the back
of the handle.
The doors cannot be unlocked for 3 sec-
onds after the doors are locked.

Touch the lock sensor (the indentation on
the surface of the door handle) to lock the
doors.

Check that the door is securely locked.
Locking the doors will set the alarm system.

*1 :

The door unlock settings can be changed.

1-5. Entering/exiting the vehicle

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INFORMATION

■

When the door cannot be locked even though the lock sensor has been touched
with a finger

Touch the lock sensor with the palm of your hand.
When gloves are being worn, remove the gloves.

Switching the door unlock function

It is possible to set which doors the entry function unlocks using the wireless
remote control.

Turn the power switch off.

When the indicator light on the key surface is not on, press and hold

for approximately 5 seconds while pressing and holding

The setting changes each time an operation is performed, as shown below. (When
changing the setting continuously, release the buttons, wait for at least 5 seconds, and
repeat step 2.)

Multi-information display/Beep

Unlocking function

Exterior: Beeps 3 times
Interior: Pings once

Holding the driver’s door handle unlocks
only the driver’s door.

Holding any of the passenger door han-
dles unlocks all the doors.

Exterior: Beeps twice
Interior: Pings once

Holding a door handle unlocks all the
doors.

To prevent unintended triggering of the alarm, unlock the doors using the wireless
remote control and open and close a door once after the settings have been changed.

1-5. Entering/exiting the vehicle

(If a door is not opened within 60 seconds after is

pressed, the doors will be locked

again and the alarm will automatically be set.)In a case that the alarm is triggered, im-
mediately stop the alarm.

Operations using the wireless remote control

Lock/unlock the doors using wireless remote control

Locks all the doors

Check that the door is securely locked.

Unlocks all the doors

Pressing the button unlocks the driver’s door.
Pressing the button again within 3 seconds un-
locks the other doors.

INFORMATION

■

Theft deterrent panic mode

When

is pressed for longer than about 1 sec-

ond, an alarm will sound intermittently and the vehicle
lights will flash to deter any person from trying to
break into or damage your vehicle.
To stop the alarm, press any button on the electronic
key.

Using the door lock switches

Locking/unlocking the doors with the door lock switches

Press the

switch.

All of the doors will lock.

The indicator

comes on.

Press the

switch.

All of the doors will unlock.

The indicator

turns off.

Close & lock (walk away)

function

When the power back door is open, all of the doors will be locked when the power
back door is closed.

1-5. Entering/exiting the vehicle

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INFORMATION

■

Close & lock (walk away) function operating conditions

This function can be operated when all of the following conditions are met:

●

An electronic key is not detected within the vehicle.

●

All of the doors other than the power back door are closed.

●

The brake pedal is not depressed.

●

The power switch is off.

■

Hands free close & lock (walk away) function

operating conditions

This function can be operated when all of the following conditions are met:

●

The hands free close & lock function setting is on.

●

The Hands Free Power Back Door operating conditions are met.

●

An electronic key is not detected within the vehicle.

●

All of the doors other than the power back door are closed.

●

The brake pedal is not depressed.

●

The power switch is off.

■

Situations in which the close & lock (walk away) function may not operate properly

In the following situations, the close & lock function may not operate properly:

●

If the

switch on the lower part of the power back door is pressed by a hand which

is holding an electronic key

●

If the

switch on the lower part of the power back door is pressed when the

electronic key is in a bag, etc. that is placed on the ground

●

If the

switch on the lower part of the power back door is pressed with the

electronic key not near the vehicle

Closing the back door and lock all of the doors

Perform the following procedure with no electronic keys for this vehicle inside
the vehicle. When the power back door is closed, all of the doors will lock.

Using the switch:

* :

If equipped

*2 :

For the initial setting, the close and lock function cannot be used with the digital key

alone.

1-5. Entering/exiting the vehicle

While carrying an electronic key, press the

switch on the lower part of the power

back door.

When you move away from the power back door, it
will automatically fully close.
If the power back door is approached while carry-
ing an electronic key, the closing operation will
stop.
A different buzzer than normal will sound. When
the power back door is closed, door lock operation
signals will indicate that all of the doors have been
locked.

Vehicles with Hands Free Power Back Door:

If the power back door is closed using a hands free power back door close
operation while carrying an electronic key, all of the doors will be locked at the
same time.

When you move away from the power back door, it will automatically fully close.
If the power back door is approached while carrying an electronic key, the closing
operation will stop.

A different buzzer than normal will sound. When the power back door is closed, door
lock operation signals will indicate that all of the doors have been locked.

WARNING

When closing the power back door using the close & lock function, a different buzzer
than the normal one will sound before the operation begins.
To check that the operation has started correctly, check that a different buzzer than
the normal one has sounded.
Additionally, when the power back door is fully closed and locked, operation signals
will indicate that all of the doors have been locked.
Before leaving the vehicle, make sure that the operational signals have operated and
that all of the doors are locked.

Close & lock function

When the power back door is open, all of the doors will be locked when the power
back door is closed.

*3 :

This setting can be customized by your Lexus dealer.

* :

If equipped

*4 :

This setting can be customized by your Lexus dealer.

1-5. Entering/exiting the vehicle

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INFORMATION

■

Close & lock function operating conditions

This function can be operated when all of the following conditions are met:

●

An electronic key is not detected within the vehicle.

●

All of the doors other than the power back door are closed.

●

The power switch is off.

■

Situations in which the close & lock function may not operate properly

In the following situations, the close & lock function may not operate properly:

●

If the

switch on the lower part of the power back door is pressed by a hand which

is holding an electronic key.

●

If the

switch on the lower part of the power back door is pressed when the

electronic key is in a bag, etc. that is placed on the ground.

●

If the

switch on the lower part of the power back door is pressed with the

electronic key not near the vehicle.

Closing the back door and lock all of the doors

●

Press the

switch.

The power back door will close and all of the doors
will be locked at the same time.
A different buzzer than the normal one will sound
and the power back door will begin closing auto-
matically. When the power back door is closed, all
of the doors will lock simultaneously and operation
signals will indicate that all of the doors have been
locked.

If the

switch is pressed while the power back

door is closing, the operation will stop.
Pressing the switch again will open the power back
door automatically. The double locking system will
not operate at this time.

1-5. Entering/exiting the vehicle

Theft deterrent system

This vehicle is equipped with an immobilizer system and alarm system to help
prevent vehicle theft. The immobilizer is a system which helps prevent intrusion into
the vehicle and starting of the hybrid system using keys other than a key registered
to this vehicle. Through a transponder chip built into the keys, registered keys can
be recognized over unauthorized copies. The alarm uses light and sound to give an
alert when an intruder is detected.

INFORMATION

■

Note for the entry function

The immobilizer system is designed to help prevent vehicle theft but does not guarantee
absolute security against all vehicle thefts.

■

System maintenance

The immobilizer system and alarm system are maintenance-free.

■

Triggering of the alarm

The alarm may be triggered in the following situations:

●

The doors are unlocked using the mechanical key.
If a door is unlocked using the mechanical key while the alarm is set, a warning will
sound intermittently for approximately 10 seconds. If the alarm is not canceled or
stopped during this time, the warning pattern changes and the warning sounds for a
certain period of time.

●

A person inside the vehicle opens a door, the back door or hood, or unlocks the
vehicle.

●

The 12-volt battery is recharged or replaced when the vehicle is locked.

●

A locked door or back door is unlocked or opened in any way other than using the
entry function, wireless remote control or mechanical key. (The doors will lock again
automatically.)

●

The hood is opened from outside of the vehicle.

■

Alarm-operated door lock function operating conditions

In the following cases, depending on the situation, the door may automatically lock to
prevent improper entry into the vehicle:

●

When a person remaining in the vehicle unlocks the door and the alarm is activated.

●

While the alarm is activated, a person remaining in the vehicle unlocks the door.

●

When recharging or replacing the 12-volt battery.

1-5. Entering/exiting the vehicle

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Enable the immobilizer system

NOTICE

Do not modify or remove the system. If modified or removed, the proper operation of the
system cannot be guaranteed.

Turn the power switch off.

When the immobilizer system is enabled, the security
indicator flashes to indicate that the system is operat-
ing.
Never leave the keys inside the vehicle when you
leave the vehicle.

INFORMATION

■

Cancel the immobilizer system

While carrying a key registered to the vehicle, change the power switch to ACC or ON.
The immobilizer system will be cancelled and the security indicator will turn off.

Setting the alarm system

Make sure of the following before setting the alarm:

●

Nobody is in the vehicle.

●

The windows and moon roof are closed before the alarm is set.

●

No valuables or other personal items are left in the vehicle.

NOTICE

Do not modify or remove the system. If modified or removed, the proper operation of the
system cannot be guaranteed.

Close the doors, back door and hood, and lock
all the doors. The system will be set automatically
after 30 seconds.

The indicator light changes from being on to flashing
when the system is set.
If all doors are closed with hood open, alarm system
can be set.

1-5. Entering/exiting the vehicle

Canceling/stopping the alarm system

Do one of the following to deactivate or stop the alarms:

●

Except for Canada: Unlock the doors.

●

For Canada: Unlock the doors or open the back door using the entry function
or wireless remote control.

●

Turn the power switch to ACC or ON, or start the hybrid system.

The alarm will be deactivated or stopped after a few seconds.

Pre-alarm

If a door is unlocked with the mechanical key while the alarm is being set, the
pre-alarm will sound for 10 seconds.
If either the door is locked again or the pre-alarm is stopped within those 10
seconds, an alarm will sound.
Do any of the following in order to deactivate or stop the pre-alarm:

●

Close the doors, and lock all doors by smart access system or wireless remote
control.

●

Turn the power switch to ACC or ON, or start the hybrid system. (The alarm will
be deactivated or stopped after a few seconds.)

1-5. Entering/exiting the vehicle

Befor

e driving

Opening and closing the windows

WARNING

Observe the following precautions. The driver is responsible for all power window
operations, including the operation for the passengers.

●

Do not let a child operate the power windows. Operation by a child may cause a child
or other passengers to have a body part caught in a power window. Also, when riding
with a child, it is recommended to turn the window lock switch on.

●

Check to make sure that all passengers do not have any part of their body in a position
where it could be caught when a window is being operated.

●

When exiting the vehicle, turn the power switch off, carry the key and exit the vehicle
along with the child. There may be accidental operation, due to mischief, etc., that may
possibly lead to an accident.

INFORMATION

■

Operating conditions of the power windows

The power switch is in ON.

■

Operating the power windows after turning the hybrid system off

The power windows can be operated for approximately 45 seconds after the power
switch is turned to ACC or OFF.
They cannot, however, be operated once either front door is opened.

Functions which aid in safe opening and closing of the windows

The following functions aid in safe opening and closing of the windows.

●

Jam protection function
If an object becomes jammed between the window and the window frame while
the window is closing, window movement is stopped and the window is opened
slightly.

●

Catch protection function
If an object becomes caught between the door and window while the window is
opening, window movement is stopped.

●

Power windows open warning buzzer
A buzzer sounds and a message is shown on the multi-information display in the
instrument cluster when the power switch is turned off and the driver’s door is
opened with the power windows open.

1-5. Entering/exiting the vehicle

WARNING

■

Jam protection function

●

Never use any part of your body to intentionally activate the jam protection function.

●

The jam protection function may not work if something gets jammed just before the
window is fully closed.
Be careful not to get any part of your body jammed in the window.

■

Catch protection function

●

Never use any part of your body or clothing to intentionally activate the catch
protection function.

●

Be careful not to get any part of your body or clothing caught in the window. The catch
protection function may not work if something gets caught just before the window is
fully opened.

Operations using the power window switches

Opening/closing the windows using the power window switch

Lift the power window switch partway.
The window will close while the switch is
lifted.

Fully lift the power window switch.
The window will fully close automatically.

To stop the window partway, operate the switch
in the opposite direction.

Push the power window switch partway.
The window will open while the switch is
pushed.

Fully push the power window switch.
The window will fully open automatically.

To stop the window partway, operate the switch
in the opposite direction.

Operations using the wireless remote control

The power windows can be opened using the wireless remote control.

*1 :

These settings must be customized at your Lexus dealer.

1-5. Entering/exiting the vehicle

Befor

e driving

WARNING

When using the wireless remote control to operate the power windows, operate the
power windows after making sure that there is no possibility of any passenger having any
of their body parts caught in a power window. Also do not let a child operate the windows
using the wireless remote control. Children and other passengers may get caught in the
power window.

Related Links

Customizable features(P. 751)

Open the windows using the wireless remote control

Using the wireless remote control, the doors can be unlocked and all of the
windows opened at the same time.

●

Push and hold the unlock switch on the wire-
less remote control.

The doors will unlock and the windows and moon
roof

or panoramic moon roof

will open.

A buzzer sounds to indicate that all of the windows
and the moon roof

or panoramic moon roof

are

opening.

Prevent accidental operation of the windows

The window lock switch is designed to prevent children from accidentally opening
or closing a window.
Press the window lock switch.

The indicator

will come on and the passenger

windows will be locked.

*2 :

This setting must be customized at your Lexus dealer.

* :

If equipped

1-5. Entering/exiting the vehicle

Loading luggage

Loading the vehicle with luggage

Precautions for loading luggage into the luggage compartment

WARNING

■

Storage precautions

Observe the following precautions.
Failure to do so may prevent the pedals from being depressed properly, may block the
driver’s vision, or may result in items hitting the driver or passengers, possibly causing an
accident.

●

The following things may cause a fire if loaded in the luggage compartment:

•

Receptacles containing gasoline

•

Aerosol cans

●

Stow cargo and luggage in the luggage compartment whenever possible.

●

Do not stack cargo and luggage in the luggage compartment higher than the seat-
backs.

●

When you fold down the rear seats, long items should not be placed directly behind
the front seats.

●

Never allow anyone to ride in the luggage compartment.
It is not designed for passengers.
They should ride in their seats with their seat belts properly fastened.

●

Do not place cargo or luggage in or on the following locations.

•

At the feet of the driver

•

On the front passenger or rear seats (when stacking items)

•

Luggage cover

•

On the instrument panel

•

On the dashboard

●

Secure all items in the occupant compartment.

■

Precautions regarding weight capacity and distribution

●

Do not exceed the maximum axle weight rating or the total vehicle weight rating.

●

Even if the total load of occupant’s weight and the cargo load is less than the total load
capacity, do not apply the load unevenly. Improper loading may cause deterioration of
steering or braking control which may cause death or serious injury.

■

When using a roof luggage carrier (vehicles with roof rails)

Observe the following precautions:

1-6. Loading luggage

Befor

e driving

WARNING

●

Place the cargo so that its weight is distributed evenly between the front and rear
axles.

●

If loading long or wide cargo, never exceed the vehicle overall length or width.

●

Before driving, make sure the cargo is securely fastened on the roof luggage carrier.

●

Loading cargo on the roof luggage carrier will make the center of gravity of the
vehicle higher.
Avoid high speeds, sudden starts, sharp turns, sudden braking, or abrupt maneuvers.
The vehicle may not be able to be controlled correctly and may rollover.

●

If driving for a long distance, on rough roads, or at high speeds, stop the vehicle now
and then during the trip to make sure the cargo remains in its place.

●

Do not exceed 176.3 lb. (80 kg) cargo weight on the roof luggage carrier.

NOTICE

Do not set luggage on the moon roof and panoramic roof. Failure to observe so may lead
to cause damage.

Calculating cargo capacity

The cargo capacity can be calculated using the following formula.
(Cargo capacity) = (Total load capacity) — (Total weight of occupants)
Steps for Determining Correct Load Limit

―

Locate the statement “The combined weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your vehicle’s placard.

Determine the combined weight of the driver and passengers that will be riding
in your vehicle.

Subtract the combined weight of the driver and passengers from XXX kg or
XXX lbs.

The resulting figure equals the available amount of cargo and luggage load
capacity.For example, if the “XXX” amount equals 1400 lbs. and there will
be five 150 lb passengers in your vehicle, the amount of available cargo and
luggage load capacity is 650 lbs. (1400 − 750 (5 × 150) = 650 lbs.)

Determine the combined weight of luggage and cargo being loaded on the
vehicle. That weight may not safely exceed the available cargo and luggage
load capacity calculated in Step 4.

1-6. Loading luggage

If your vehicle will be towing a trailer, load from your trailer will be transferred to
your vehicle. Consult this manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.

Vehicles without towing package: Lexus does not recommend towing a trailer with
your vehicle. Your vehicle is not designed for trailer towing.

Calculation formula for your vehicle

Cargo capacity

Total load capacity (vehicle capacity weight)

When 2 people with the combined weight of A lb. (kg) are riding in your vehicle,
which has a total load capacity (vehicle capacity weight) of B lb. (kg), the available
amount of cargo and luggage load capacity will be C lb. (kg) as follows:
B

lb. (kg) − A

lb. (kg) = C

lb. (kg)

In this condition, if 3 more passengers with the combined weight of D lb. (kg) get
on, the available cargo and luggage load will be reduced E lb. (kg) as follows:
C lb. (kg) − D

lb. (kg) = E

lb. (kg)

As shown in the example above, if the number of occupants increases, the cargo
and luggage load will be reduced by an amount that equals the increased weight
due to the additional occupants.
In other words, if an increase in the number of occupants causes an excess of the
total load capacity (combined weight of occupants plus cargo and luggage load),
you must reduce the cargo and luggage on your vehicle.

Back door functions and operation

The back door can be locked/unlocked and opened/closed by the following
procedures.

*1 :

A = Weight of people

*2 :

B = Total load capacity

*3 :

C = Available cargo and luggage load

*4 :

D = Additional weight of people

*5 :

E = Available cargo and luggage load

1-6. Loading luggage

Befor

e driving

WARNING

■

Before driving the vehicle

Observe the following precautions.
Before driving the vehicle, make sure that the back door is fully closed. If the back door is
not fully closed, it may open unexpectedly while driving, causing an accident.

■

Caution while driving

●

Keep the back door closed while driving.
If the back door is left open, it may hit nearby objects while driving or luggage may be
unexpectedly thrown out, causing an accident.
In addition, exhaust gases may enter the vehicle, causing death or a serious health
hazard. Make sure to close the back door before driving.

●

Never let anyone sit in the luggage compartment.
In the event of sudden braking, sudden swerving or a collision, they are susceptible to
death or serious injury.

■

When children are in the vehicle

Observe the following precautions.

●

Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could have heat
exhaustion or other injuries.

●

Do not allow a child to open or close the back door.
Doing so may cause the back door to move unexpectedly, or cause the child’s hands,
arms, head, or neck to be caught by the closing back door.

■

Operating the back door

Observe the following precautions.

●

Remove any heavy loads, such as snow and ice, from the back door before opening it.
Failure to do so may cause the back door to suddenly shut again after it is opened.

●

When opening or closing the back door, thoroughly check to make sure the surround-
ing area is safe.

●

If anyone is in the vicinity, make sure they are safe and let them know that the back
door is about to open or close.

●

Use caution when opening or closing the back door in windy weather as it may move
abruptly in strong wind.

●

Vehicles without power back door: The back door may suddenly shut if it is not
opened fully. It is more difficult to open or close the back door on an incline than
on a level surface, so beware of the back door unexpectedly opening or closing by

1-6. Loading luggage

WARNING

itself. Make sure that the back door is fully open and secure before using the luggage
compartment.

●

Vehicles with power back door: The back door may suddenly shut if it is not opened
fully. It is more difficult to open or close the back door on an incline than on a
level surface, so beware of the back door unexpectedly opening or closing by itself.
Make sure that the back door is fully open and secure before using the luggage
compartment.

●

When closing the back door, take extra care to prevent your fingers, etc., from being
caught.

●

When closing the back door, make sure to press it lightly on its outer surface. If the
back door handle is used to fully close the back door, it may result in hands or arms
being caught.

●

Do not pull on the back door damper stay (vehicles without power back door) or
back door spindle (vehicles with power back door) to close the back door, and do not
hang on the back door damper stay (vehicles without power back door) or back door
spindle (vehicles with power back door). Doing so may cause hands to be caught or
the back door damper stay (vehicles without power back door) or back door spindle
(vehicles with power back door) to break, causing an accident.

●

If a bicycle carrier or similar heavy object is attached to the back door, it may suddenly
shut again after being opened, causing someone’s hands, arms, head or neck to be
caught and injured. When installing an accessory part to the back door, using a
genuine Lexus part is recommended.

■

Back door closer (vehicles with power back door)

●

In the event that the power back door is left slightly open, the back door closer will
automatically close it to the fully closed position. It takes several seconds before the
back door closer begins to operate. Be careful not to get fingers caught or anything
else in the power back door, as this may cause bone fractures or other serious injuries.

●

Be careful not to catch fingers or anything else when using the back door closer as it
still operates when the power back door system is canceled.

■

Power back door

Observe the following precautions.

●

Check the safety of the surrounding area to make sure there are no obstacles or
anything that could cause any of your belongings to get caught.

●

If anyone is in the vicinity, make sure they are safe and let them know that the power
back door is about to open or close.

* :

If equipped

1-6. Loading luggage

Befor

e driving

WARNING

●

If the power back door system is disabled while the power back door is operating, the
power back door will stop operating. The power back door must then be operated
manually. Take extra care in this situation, as the power back door may open or close
suddenly.

●

If the operating conditions of the power back door are no longer met, a buzzer may
sound and the power back door may stop opening or closing. The power back door
must then be operated manually. Take extra care on an incline in this situation, as the
power back door may move suddenly.

●

On an incline, the power back door may suddenly shut after it opens. Make sure the
power back door is fully open and secure.

●

In the following situations, the power back door may detect an abnormality and
automatic operation may be stopped. In this case, the power back door must then be
operated manually. Take extra care in this situation, as the stopped power back door
may suddenly open or close, causing an accident.

•

When the power back door contacts an obstacle

•

When the 12-volt battery voltage suddenly drops, such as when the power switch is
turned to ON or the hybrid system is started during automatic operation

●

If a bicycle carrier or similar heavy object is attached to the power back door, the
power back door may not operate, causing a malfunction, or the power back door
may suddenly shut again after being opened, causing someone’s hands, arms, head or
neck to be caught and injured. When installing an accessory part to the power back
door, using a genuine Lexus part is recommended.

■

Jam protection function (vehicles with power back door)

Observe the following precautions.

●

Never use any part of your body to intentionally activate the jam protection function.

●

The jam protection function may not work if something gets caught just before the
power back door fully closes. Be careful not to get fingers caught or anything else.

●

The jam protection function may not work depending on the shape of the object that is
caught. Be careful not to catch fingers or anything else.

1-6. Loading luggage

NOTICE

■

Precautions for the back door spindles (vehicles with the power back door)

The back door is equipped with spindles

that hold

the back door in place.
Observe the following precautions. Failure to do so
may cause damage to the back door spindle

resulting in malfunction.

●

Do not attach any foreign objects, such as stickers, plastic sheets, or adhesives to the
spindle rod.

●

Do not touch the spindle rod with gloves or other fabric items.

●

Do not attach heavy accessories to the back door.
When attaching, ask your Lexus dealer for details.

●

Do not place your hand on the spindle or apply lateral forces to it.

■

Precautions for the back door damper stays (vehicles without the power back door)

The back door is equipped with damper stays

that

hold the back door in place. Observe the following
precautions. Failure to do so may cause damage to
the back door damper stay

resulting in malfunc-

tion.

●

Do not attach any foreign objects, such as stickers, plastic sheets, or adhesives to the
damper stay rod.

●

Do not touch the damper stay rod with gloves or other fabric items.

●

Do not attach any accessories other than genuine Lexus parts to the back door.

●

Do not place your hand on the damper stay or apply lateral forces to it.

■

To prevent malfunction of the power back door and back door closer (vehicles with
the power back door)

Observe the following precautions. Failure to do so may lead to malfunction of the power
back door or back door closer.

●

Do not apply excessive force to the back door while the back door closer is operating.

●

Make sure that there is no ice between the back door and frame that would prevent
movement of the back door.

●

Take care not to damage the sensors (installed on the right and left edges of the power
back door) with a knife or other sharp object.

1-6. Loading luggage

Befor

e driving

NOTICE

If the sensor is disconnected, the power back door will not close automatically.

INFORMATION

■

Luggage compartment light

●

The luggage compartment light turns on when the back door is opened.

●

If the luggage compartment light is left on when the power switch is turned off, the light
will go off automatically after 20 minutes.

■

Power back door

operating conditions

With the power back door operations set to ON, it can automatically open and close for
the following conditions:

●

When the electronic key is being carried and the power back door switch is pushed

●

When the wireless remote control is used

●

When the power switch is in ON, the back door will operate if any of the following
conditions are met, in addition to the above conditions:

•

Parking brake is engaged

•

The brake pedal is depressed

•

The shift position is in P

■

Back door closer (vehicles with the power back door)

In the event that the back door is left slightly open, the back door closer will automatically
close it to the fully closed position.
Whatever the state of the power switch, the back door closer operates.

■

Operation of the power back door (vehicles with the power back door)

●

A buzzer sounds and the emergency flashers flash twice to indicate that the back door
is opening/closing.

●

When the power back door operations are OFF, the power back door does not
operate but it can be opened and closed by hand.

●

When the power back door automatically opens, if an abnormality due to people or
objects is detected, operation will stop.

■

When reconnecting the 12-volt battery (vehicles with the power back door)

To operate the power back door properly, close the back door completely by hand then
operate for unlocking.

*6 :

When configured with the customization function so that it can be operated after

being unlocked, operate the back door after it has been unlocked.

1-6. Loading luggage

Lexus NX350h (2024 year). Manual in english - page 2