Lexus RZ450E (2023 year). Manual in english - page 17

 

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Lexus RZ450E (2023 year). Manual in english - page 17

 

 

531

9-5. If a door cannot be opened or locked

9

When trouble

 ari

ses

The child-protector lock may be 
engaged.
Open the door from outside the vehi-
cle and disengage the child-protector 
lock. (

P.68)

Vehicles with a power back door:

1

Using a flathead screwdriver, 
remove the cover.

To protect the cover, place a rag between 

the flathead screwdriver and the cover as 

shown in the illustration.

2

Loosen the screw and turn back the 
cover.

If the rear doors cannot be 
opened from the inside

If the back door cannot be 
opened

The back door can be unlocked 
from the inside.

532

9-5. If a door cannot be opened or locked

3

Using a screwdriver, push the lever.

4

When installing, reverse the steps 
listed.

Vehicles without a power back 
door:

1

Using a flathead screwdriver, 
remove the cover.

To protect the cover, place a rag between 

the flathead screwdriver and the cover as 

shown in the illustration.

2

Turn the cover.

3

Using a screwdriver, push the lever.

4

When installing, reverse the steps 
listed.

533

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

9-6.If the EV system cannot be used normally

1

Open the hood. (

P.433)

2

Pull the ring section horizontally 
toward the inside of the vehicle.

After the unlocking operation is com-

pleted, push the ring part back to its origi-

nal position until it clicks into place.

Emergency release lever

When unlocking with the emergency 

release lever

Be sure to observe the following.

Do not apply excessive force to the ring 

part

Do not pull horizontally too much

Use only in an emergency.

If the problem persists, have the vehicle 

inspected by your Lexus dealer immedi-

ately if this occurs.

If the charging port lid can-
not be opened

If the charging port lids cannot be 
opened when using the normal pro-
cedure, the following procedure 
can be used to open the charging 
port lid.

A

534

9-6. If the EV system cannot be used normally

If the problem is not resolved after performing the above remedies, the AC 
charging cable (including plug cord) may be damaged. Stop charging immediately 
and contact your Lexus dealer.

If AC charging cannot be performed normally

The power source indicator on the CCID (Charging Circuit Interrupt-
ing Device) does not illuminate, even though the plug is connected to an 
external power source

Cause

Remedy

Plug is not properly connected to 
socket

Check that the plug is properly connected to the 
socket.

Power is out

After power is restored, carry out the charging pro-
cedure again.

Remote switch is off

If the remote switch is equipped, turn the switch on.

Building breaker is tripped and 
power is cut off

Check that the breaker is connected and if there is 
no malfunction, check if the vehicle can be charged 
through another socket.
If another socket is not available, contact your Lexus 
dealer.
If charging is possible, the first socket may have a 
malfunction. Contact the building or facility man-
ager, or an electrician.

The error warning indicator on the CCID (Charging Circuit Interrupt-
ing Device) flashes

Cause

Remedy

Electrical leakage detection function 
or self-diagnostic function operates 
and power is cut off.

When the voltage is insufficient, the error warning 
indicator may flash when there is noise interference. 
Remove the plug from the socket and connect it to a 
proper power source. (

P.541)

If charging does not start, immediately stop charging 
and contact your Lexus dealer.

535

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

Charging indicator of the charging port does not illuminate, even 
though AC charging connector is connected

Cause

Remedy

The plug is not properly connected 
to the socket

Check that the plug is properly connected to the 
socket.

AC charging connector is not 
securely connected to AC charging 
inlet

Check the connection status of the AC charging 
connector.

When connecting the AC charging connector, 
make sure not to touch the latch release button. 
Insert the charging connector securely until you 
hear a click. The charging connector may not be 
connected correctly if the latch release button is 
pressed while inserting.

After connecting the AC charging connector, 
check that the latch release button is not pressed 
and the charging indicator of the charging port is 
turned on.

If the charging indicator of the charging port does 
not illuminate, even though the charging connector 
is securely connected, there may be a malfunction in 
the system. Immediately stop charging and contact 
your Lexus dealer.

Traction battery is already fully 
charged

When the traction battery is fully charged, AC 
charging is not performed.

The remaining charge of the traction 
battery exceeds the set upper limit of 
the charge capacity

Change to a higher upper limit setting than the cur-
rent remaining charge capacity and perform 
charging again. (

P.52)

The charger does not operate

Please contact the facility manager when there is a 
problem with charger.

536

9-6. If the EV system cannot be used normally

*

: Refer to P.34 for details regarding charging indicator of the charging port illumination 

and flashing.

When the charging indicator on the charging port is blinking and 
charging cannot be carried out

Cause

Remedy

When charging indicator of the charging 
port flashes

*

: Charging schedule is regis-

tered

When you wish to charge according to the 
charging schedule, wait until the set time.
To start charging, set “Charge now” to on. 
(

P.63)

When charging indicator of the charging 
port rapidly flashes

*

: Malfunction occurred 

in an external power source or the vehicle

When a door is opened with the power 
switch off, a message is displayed on the 
multi-information display. Follow instructions 
displayed. (

P.483)

537

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

If DC charging cannot be performed normally

DC charging does not start

Cause

Remedy

The DC charging connector is not properly 
connected to the vehicle.

Check the connection status of the DC 
charging connector and be sure that it is 
locked.
If the DC charging does not start, even 
though the DC charging connector is 
securely connected, there may be a mal-
function with the DC charger or charging 
system.

If there is a malfunction with the DC char-
ger, contact the charging station manager.

If there is not a malfunction with the DC 
charger, there may be a malfunction in the 
system. Contact your Lexus dealer.

The DC charging connector is not securely 
locked.

Error is detected by the DC charger or vehi-
cle’s system check.

There may be a malfunction with the DC 
charger or charging system.

If there is a malfunction with the DC char-
ger, contact the facility manager.

If there is not a malfunction with the DC 
charger, there may be a malfunction in the 
system. Contact your Lexus dealer.

If the EV system cannot be started, con-
tact your Lexus dealer.

The DC charger power goes off.

Contact the charging station manager and 
check the power status.

Traction battery is already fully charged

When the traction battery is fully charged, 
DC charging cannot be performed.

The remaining charge of the traction battery 
exceeds the set upper limit of the charge 
capacity

Change to a higher upper limit setting than 
the current remaining charge capacity and 
perform charging again. (

P.52)

538

9-6. If the EV system cannot be used normally

AC charging connector is also connected.

DC charging and AC charging cannot be 
performed together.

The EV system is started.

When the EV system is started, DC 
charging cannot be started.
Also, if the shift position is not in P, DC 
charging cannot be performed.

When DC charging is interrupted

Cause

Remedy

Cause

Remedy

The timer for the DC charger operates.

Depending on the type of the DC charger, 
the timer may be set to stop charging after a 
certain time.
Check with the charging station manager.

The power for the DC charger is off.

Check the power status of the DC charger. If 
there are uncertainties with the power status, 
contact the charging station manager.

The temperature of the traction battery is 
extremely high or low.

DC charging may not be performed in 
extremely high or extremely low tempera-
ture environments. Charge the traction bat-
tery after the temperature has been 
stabilized.

Error is detected by the DC charger or vehi-
cle’s system check.

There may be a malfunction with the DC 
charger or charging system.

If there is a malfunction with the DC char-
ger, contact the facility manager.

If there is not a malfunction with the DC 
charger, there may be a malfunction in the 
system. Contact your Lexus dealer.

If the EV system cannot be started, con-
tact your Lexus dealer.

High temperature of charging related parts

If the temperature of charging related parts 
is high, DC charging may not be possible. 
Wait for a while and then charge again.

The electrical components such as the air 
conditioning system stop operating while the 
traction battery is approximately fully 
charged.

Keep the electrical components such as the 
air conditioning system in the OFF state, and 
then perform the charging procedure again.

539

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

EV system does not start after DC charging

Cause

Remedy

System check is not completed properly 
after charging.

Do a system check following the procedures 
on P.492. If the system check cannot be 
completed properly even after these proce-
dures are performed, contact your Lexus 
dealer.

The DC charging connector is still con-
nected.

For safety, the EV system cannot be started 
when the DC charging connector is con-
nected. (

P.46)

Remove the DC charging connector imme-
diately after the charging is completed.

The DC charging system is malfunctioning

Depending on the type of malfunction, the 
EV system can be started after closing the 
charging port lid.

If the EV system cannot be started, con-
tact your Lexus dealer.

540

9-6. If the EV system cannot be used normally

The charging connector can be 
unlocked by operating the emergency 
release wire.

1

Open the hood. (

P.433)

2

Pull the emergency release wire.

The charging connector is unlocked and 

can be removed.

3

After unlocking the charging con-
nector, fix the handle of the emer-

gency release wire to the 
attachment.

If the charging connector 
cannot be disconnected from 
the charging inlet

If the charging connector cannot 
be unlocked

541

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

*

: If  equipped

The indicators on the CCID (Charging Circuit Interrupting Device) use a combi-
nation of different statuses (not illuminated, illuminated or flashing) to inform the 
user of internal malfunctions.

When the error warning indicator is illuminated or flashing, temporarily remove the plug 
from the socket and then reconnect it to check if the error indicator turns off.
When the power indicator is illuminated and the error warning indicator is not illuminated, 
charging can be performed.
In other situations, follow instructions in the following table:

If the indicator on the CCID (Charging Circuit Interrupting 
Device) of the AC charging cable

*

 illuminates or flashes

Status

Power indicator

Error warning 

indicator

Details/Correction procedure

Charging system 
error

Not illuminated

Not illuminated 
or illuminated

An electrical leakage is detected 
and charging is canceled, or there 
is a malfunction in the AC 
charging cable.

Consult your Lexus dealer

Illuminated

Flashes

Plug tempera-
ture detection 
malfunction

Flashes

Flashes

There is a malfunction in the plug 
temperature detection part.

Consult your Lexus dealer

Plug tempera-
ture increase 
detection

Flashes

Not illuminated

An increase in the temperature of 
the plug is detected due to an 
improper connection between the 
socket and plug.

Check that the plug is securely 
connected to the socket. While 
the power indicator is flashing, 
charging is performed with lim-
ited current.

542

9-6. If the EV system cannot be used normally

AC charging 
cable life span 
notice

Illuminated

Flashes

The number of charges using the 
AC charging cable is nearing the 
end of its usable life span.

Consult your Lexus dealer

AC charging 
cable life span

Illuminated

Illuminated

The number of charges using the 
AC charging cable has exceeded 
its usable number of charges.

Consult your Lexus dealer

Status

Power indicator

Error warning 

indicator

Details/Correction procedure

543

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

*

: For the setting procedure for the clock, 

refer to the “MULTIMEDIA OWNER’S 
MANUAL”.

If the charging schedule 
function does not operate 
normally

Cannot charge at desired time

Cause

Remedy

The vehicle calendar 
or clock is not set 
correctly.

Check the calendar 
setting and set it to 
the correct date.

*

AC charging con-
nector is not con-
nected to vehicle

Before using the 
charging schedule, 
connect the AC 
charging connector.

AC charging con-
nector was con-
nected after set time

Connect the AC 
charging connector 
before the time set 
in “Start at set time”.
When the charging 
mode is set to “Start 
and stop at set 
times”, the traction 
battery will charge 
even if the start time 
has passed, if the 
AC charging con-
nector is connected 
before the stop time.

Charging starts, even though 
charging schedule is registered

Cause

Remedy

“Charge now” is set 
to on

When charging 
according to the 
charging schedule, 
set “Charge now” to 
off. (

P.63)

Charging schedule 
is set to off

Check that charging 
schedule is not set to 
off. (

P.62)

AC charging con-
nector was removed 
and reinserted while 
charging indicator 
of the charging port 
was flashing

If the AC charging 
connector is 
removed and rein-
serted while the 
charging indicator is 
flashing, the 
charging schedule is 
canceled. Tempo-
rarily remove the 
AC charging con-
nector, and then 
reconnect it.

544

9-6. If the EV system cannot be used normally

My Room Mode 
was operated

When My Room 
Mode is operated, 
the system will start 
charging, even if the 
charging schedule is 
registered. To carry 
out charging using 
the charging sched-
ule, stop My Room 
Mode, and then 
reconnect the AC 
charging cable.

Cause

Remedy

Outside tempera-
ture is low and trac-
tion battery 
warming control 
operated (

P.43)

When traction 
battery warming 
control operates, 
the charging 
schedules are 
ignored and 
charging starts. In 
order to protect 
the traction bat-
tery, allow 
charging to con-
tinue.

After removing 
and installing the 
12-volt battery, the 
charging sched-
ule setting may 
become invalid 
due to the initial 
setting of the trac-
tion battery 
warming control 
system even when 
the outside tem-
perature is not 
low.

In this case, after a 
few runs, the sys-
tem’s initial settings 
will be completed 
and the charging 
schedule settings 
will take effect 
when the outside 
temperature is not 
low.

Cause

Remedy

545

9-6. If the EV system cannot be used normally

9

When trouble

 ari

ses

Charging does not start, even 
though it is time set in “Start at 
set time”

Cause

Remedy

AC charging cable 
was connected after 
set time

Connect the AC 
charging cable 
before the time set 
in “Start at set time”.

546

9-7. If an indicator on an interior feature illuminates or flashes

9-7.If an indicator on an interior feature illuminates or flashes

*

: If  equipped

If the indicator light illuminates alternatively in orange and green, refer to P.228.

When the wireless charger operation indicator light (on the 
charging tray) flashes

*

When the wireless charger indicator light continuously flashes once per 
second (orange / green)

Operation indicator light

Suspected causes/Handling method

Charging tray side

Center Display side

Orange (Flashing 
repeatedly once 
every second)

Gray

Vehicle to wireless charger communica-
tion failure

If the EV system is started, stop and then 

restart the EV system.

If the power switch is in ACC, start the EV 
system.(

P.138)

Green (Flashing 
repeatedly once 
every second)

Disappear

Wireless charger and multimedia system 
communication failure

If the EV system is started, stop and then 

restart the EV system.

If the power switch is in ACC, start the EV 
system.(

P.138)

When the wireless charger indicator light continuously flashes 3 times 
quickly (orange)

Cause

Remedy

The following causes are possible.

Foreign matter detected: If a metallic for-
eign object is detected in the charge area, 
the overheat prevention function of the 
metallic foreign object will operated

Portable device not aligned correctly: If 
the charging coil of a portable device is 
not properly positioned on the charging 
area, the overheat prevention function will 
operated

Remove the foreign object from the 
charge area.

Remove the portable device from the 
charging tray, check that the operation 
indicator light changes back to green, and 
then place the portable device so that it is 
near the center of the charging tray.

Also, if a case or cover is installed to the por-
table device, remove it.

547

9-7. If an indicator on an interior feature illuminates or flashes

9

When trouble

 ari

ses

When the wireless charger indicator light continuously flashes 4 times 
quickly (orange)

Cause

Remedy

The temperature inside the wireless charger 
may have become too high.

Stop charging, remove the portable device 
from the charging tray, and wait for the tem-
perature to decrease before attempting to 
begin charging again.

548

9-8. If the vehicle cannot move

9-8.If the vehicle cannot move

There may be a problem with the drive-
train.
Contact your Lexus dealer or com-
mercial towing service before towing.

There may be a problem with the drive-
train.
Contact your Lexus dealer or com-
mercial towing service before towing.

When a EV system warning 
message is displayed and the 
vehicle does not move

If the transmission makes 
abnormal sounds

549

9-8. If the vehicle cannot move

9

W

he

n t

ro

ub

le

 ar

ise

s

If towing is necessary, we recommend 
having your vehicle towed by your 
Lexus dealer or a commercial towing 
service, using a wheel-lift type truck or 
flatbed truck.Use a safety chain system 
for all towing, and abide by all 
state/provincial and local laws.

From the front

Use a towing dolly under the rear 
wheels.

Towing with a tow truck

Towing with a tow truck

WARNING

Be sure to transport the vehicle with all 

four wheels raised off the ground. If the 

vehicle is towed with the tires contacting 

the ground, the drivetrain or related 

parts may be damaged, the vehicle may 

fly off the truck, or electricity generated 

by the operation of the motor may cause 

a fire to occur depending on the nature 

of the damage or malfunction.

NOTICE

To prevent damage to the vehicle 

when towing using a wheel-lift type 

truck

When raising the vehicle, ensure ade-

quate ground clearance for towing at the 

opposite end of the raised vehicle. With-

out adequate clearance, the vehicle 

could be damaged while being towed.

Towing with a sling-type truck

Do not tow with a sling-type truck to pre-

vent body damage.

550

9-8. If the vehicle cannot move

From the rear

Use a towing dolly under the front 
wheels.

When using a flat-bed truck to trans-
port the vehicle, use tire strapping 
belts. Refer to the owner’s manual of 
the flat-bed truck for the tire strapping 
method.
In order to suppress vehicle movement 
during transportation, set the parking 
brake and turn the power switch off.

Using a flatbed truck

551

9-8. If the vehicle cannot move

9

W

he

n t

ro

ub

le

 ar

ise

s

If a tow truck is not available in an 
emergency, your vehicle may be tem-
porarily towed using cables or chains 
secured to the emergency towing eye-
lets. This should only be attempted on 
hard surfaced roads for short distances 
at under 18 mph (30 km/h ).
A driver must be in the vehicle to steer 
and operate the brakes. The vehicle's 
wheels, drive train, axles, steering and 
brakes must be in good condition.

In the following situations, it is not pos-
sible to be towed by another vehicle 
using cables or chains, as the front 
wheels may be locked due to the park-
ing lock.
Contact your Lexus dealer or com-
mercial towing service.

There is a malfunction in the shift 
control system. (

P.494)

There is a malfunction in the immo-

bilizer system. (

P.94)

There is a malfunction in the smart 
access system with push-button 
start. (

P.522)

The 12-volt battery is discharged. 
(

P.526)

To have your vehicle towed by another 
vehicle, the towing eyelet must be 
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.

1

Take out the towing eyelet.

2

Remove the eyelet cover using a 
flathead screwdriver.

To protect the bodywork, place a rag 

between the screwdriver and the vehicle 

body as shown in the illustration.

Towing with another vehicle

If towing is necessary, we recom-
mend having your vehicle towed by 
your Lexus dealer or a commercial 
towing service, using a wheel-lift 
type truck or flatbed truck.Use a 
safety chain system for all towing, 
and abide by all state/provincial and 
local laws.

Emergency towing

Situations when it is not possible 
to be towed by another vehicle

Emergency towing procedure

WARNING

Do not perform any of the following as 

doing so may cause the parking lock 

mechanism to engage, locking the front 

wheels and possibly leading to an acci-

dent resulting in death or serious injury:

Unfasten the driver’s seat belt and 

open the driver’s door.

Turn the power switch off.

552

9-8. If the vehicle cannot move

3

Insert the towing eyelet into the 
hole and tighten partially by hand.

4

Tighten down the towing eyelet 
securely using a wheel bolt 
wrench

*

 or hard metal bar.

*

: Wheel bolt wrench can be purchased at 

your Lexus dealer.

Wheel bolt wrench

Wheel bolt wrench can be purchased at 

your Lexus dealer.

5

Securely attach cables or chains to 
the towing eyelet.

Take care not to damage the vehicle body.

6

Enter the vehicle being towed and 
start the EV system.

If the EV system does not start, turn the 

power switch to ON.

While towing

If the EV system is off, the power assist for 

the brakes and steering will not function, 

making steering and braking more difficult.

7

Shift the shift position to N and 
release the parking brake.

Turn auto mode of the parking brake off.

WARNING

When installing towing eyelets to the 

vehicle, make sure to securely install 

them to the specified positions.

If not securely installed, towing eyelets 

may come loose during towing.

NOTICE

To prevent damage to the vehicle during 

emergency towing, do not secure cables 

or chains to the suspension components.

WARNING

Do not turn the power switch off while 

towing the vehicle with another vehicle. 

This may lead to an accident as the front 

wheels will be locked by the parking lock.

WARNING

When towing, avoid sudden starts, etc., 

which place excessive stress on the tow-

ing eyelets, cables or chains. The towing 

eyelets, cables or chains may become 

damaged, broken debris may hit people, 

and cause serious damage.

553

9-8. If the vehicle cannot move

9

W

he

n t

ro

ub

le

 ar

ise

s

1

Stop the EV system. Set the parking 
brake and shift the shift position to 
P.

2

Remove the mud, snow or sand 
from around the front wheels.

3

Place wood, stones or some other 
material under the front wheels to 
help provide traction.

4

Restart the EV system.

5

Shift the shift position to D or R and 
release the parking brake. Then, 
while exercising caution, depress 
the accelerator pedal.

6

If it is difficult to free the vehicle, 
press the 

 switch and turn the 

TRAC off.

If the vehicle remains stuck even after 

these procedures are performed, the vehi-

cle may require towing to be freed.

Getting unstuck from mud, 
sand, or snow

WARNING

When attempting to free a stuck vehi-

cle

If you choose to push the vehicle back 

and forth to free it, make sure the sur-

rounding area is clear to avoid striking 

other vehicles, objects or people. The 

vehicle may also lunge forward or lunge 

back suddenly as it becomes free. Use 

extreme caution.

When shifting the shift position

Be careful not to shift the shift position 

with the accelerator pedal depressed. 

This may lead to unexpected rapid accel-

eration of the vehicle that may cause an 

accident resulting in death or serious 

injury.

NOTICE

Avoid spinning the tires and depress-

ing the accelerator pedal more than 

necessary.

If the vehicle remains stuck even after 

these procedures are performed, the 

vehicle may require towing to be freed.

NOTICE

Emergency hook

When stuck in a snow drift, etc. and you 

are unable to drive out, the emergency 

hook can be used to pull the vehicle out 

with another vehicle. It cannot be used to 

tow another vehicle, nor is it designed for 

any type of towing.

554

9-9. If you think something is wrong

9-9.If you think something is wrong

The following symptoms are abnormal.

Fluid leaks under the vehicle

Water dripping from the air conditioning 
after use is normal.

Flat-looking tires or uneven tire 
wear

Contact your Lexus dealer as soon as 
possible. Your vehicle probably needs 
adjustment or repair.

The following sounds are abnormal 
sounds.

Excessive tire squeal when corner-
ing

Strange noises related to the sus-
pension system

Other noises related to the EV sys-
tem

Contact your Lexus dealer as soon as 
possible. Your vehicle probably needs 
adjustment or repair.

If a vehicle abnormality is 
found

If abnormal sounds are emit-
ted from the vehicle

555

9-9. If you think something is wrong

9

When trouble

 ari

ses

The following symptoms are abnormal.

Stumbling or running roughly

Appreciable loss of power

Vehicle pulls heavily to one side 
when braking

Vehicle pulls heavily to one side 
when driving on a level road

Loss of brake effectiveness, spongy 
feeling, pedal almost touches the 
floor

Contact your Lexus dealer as soon as 
possible. Your vehicle probably needs 
adjustment or repair.

If the vehicle behaves abnor-
mally

556

9-10. Items to check before contacting a dealership

9-10.Items to check before contacting a dealership

Check if the window lock switch is on. 
(

P.100)

If the window lock switch is on, the 
power windows other than that for the 
driver’s seat cannot be operated.
Turn the window lock switch off.
When the jam protection function or 
catch protection function operates 
unusually and the side window cannot 
be opened or closed, perform the fol-
lowing operations with the power win-
dow switch of that door. (

P.98)

Stop the vehicle. With the power 
switch in ON, within 4 seconds of 
the jam protection function or catch 
protection function activating, con-
tinuously operate the power win-
dow switch in the one-touch closing 
direction or one-touch opening 
direction so that the side window 
can be opened and closed.

If the side window cannot be 
opened and closed even when per-
forming the above operations, per-
form the procedure for function 
initialization. (

P.556)

1

Turn the power switch to ON.

2

Pull and hold the power window 
switch in the one-touch closing 

direction and completely close the 
side window. (

P.99)

3

Release the power window switch 
for a moment, resume pulling the 
switch in the one-touch closing 
direction, and hold it there for 
approximately 6 seconds or more.

4

Press and hold the power window 
switch in the one-touch opening 
direction. After the side window is 
completely opened, continue hold-
ing the switch for an additional 1 
second or more.

5

Release the power window switch 
for a moment, resume pushing the 
switch in the one-touch opening 
direction, and hold it there for 
approximately 4 seconds or more.

6

Pull and hold the power window 
switch in the one-touch closing 
direction again. After the side win-
dow is completely closed, continue 
holding the switch for a further 1 
second or more.

If you release the switch while the window 

is moving, start again from the beginning.
If the window reverses and cannot be fully 

closed or opened, have the vehicle 

inspected by your Lexus dealer.

If the windows do not open 
or close by operating the 
power window switches

Initializing the jam protection 
function/catch protection func-
tion

557

9-10. Items to check before contacting a dealership

9

W

he

n t

ro

ub

le

 ar

ise

s

In the following situations, power will 
be turned off due to the automatic 
power off function.

The vehicle is left in ACC or ON 
(the EV system is not operating) for 
more than 20 minutes with the shift 
position in P.

The 12-volt battery is low with the 
shift position is in P and the power 
switch is in ACC or ON (the EV 
system is not operating).

Next time when starting the EV sys-
tem, operate the EV system for 
approximately 5 minutes to recharge 
the 12-volt battery.
Do not leave the vehicle with the 
power switch in ACC or ON for long 
periods of time when the EV system is 
not operating.

The following may indicate that your 
vehicle is overheating.

The high coolant temperature warn-
ing light comes on.

A loss of EV system power is experi-
enced. (For example, the vehicle 
speed does not increase.)

“EV System overheated Output 
power reduced” is displayed on the 
multi-information display.

Steam comes out from under the 
hood.

The power switch is turned 
off automatically

If your vehicle overheats

NOTICE

The radiator coolant is exclusive for radi-

ator usage. Damage may occur when 

water or any other type of coolant is 

used, so never use any other fluid. When 

there is no “Toyota Genuine Traction Bat-

tery Coolant”, immediately contact your 

Lexus dealer.

558

9-10. Items to check before contacting a dealership

1

Stop the vehicle in a safe place and 
turn off the air conditioning system.

2

Leave the EV system operating and 
carefully lift the hood.

3

Check if the cooling fan is operat-
ing.
If the fan is operating: Wait until the 
“EV System overheated Output 
power reduced” message disap-
pears and then stop the EV system.
If the message does not disappear, 
call your Lexus dealer. If the fan is 
not operating: Stop the EV system 
immediately and call your Lexus 
dealer.

4

After the EV system has cooled 
down, inspect the hoses and radia-
tor core (radiator) for any leaks.

If a large amount of coolant leaks, immedi-

ately contact your Lexus dealer.

Radiator
Cooling fan

The high coolant temperature 
warning light comes on or “EV 
System overheated Output 
power reduced” is displayed on 
the multi-information display

WARNING

To prevent an accident or injury when 

inspecting under the hood of your 

vehicle

Observe the following precautions. Fail-

ure to do so may result in serious injury 

such as burns.

If steam is seen coming from under the 

hood, do not open the hood until the 

steam has subsided. The motor com-

partment may be very hot.

Keep hands and clothing (especially a 

tie, a scarf or a muffler) away from the 

fan. Failure to do so may cause the 

hands or clothing to be caught, result-

ing in serious injury.

Do not loosen the coolant reservoir 

cap while the EV system and radiator 

are hot. High temperature steam or 

coolant could spray out.

NOTICE

When adding coolant

Add coolant slowly after the EV system 

has cooled down sufficiently. Adding 

cool coolant to a hot EV system too 

quickly can cause damage to the EV sys-

tem.

To prevent damage to the cooling sys-

tem

Observe the following precautions:

Avoid contaminating the coolant with 

foreign matter (such as sand or dust, 

etc.).

Do not use water or any other coolant 

when refilling coolant. Also, do not use 

any additive agents for the coolant.

A

B

559

9-10. Items to check before contacting a dealership

9

When trouble

 ari

ses

5

The coolant level is satisfactory if it 
is between the “MAX” and “MIN” 
lines on the reservoir.

Reservoir
“MAX” line
“MIN” line

6

If the coolant is insufficient, replen-
ish with “Toyota Genuine Traction 
Battery Coolant”.

If you do not have “Toyota Genuine Trac-

tion Battery Coolant”, contact your Lexus 

dealer.

1

Remove the bolt.

2

Open the reservoir cap

Have the vehicle inspected at the near-
est your Lexus dealer.

If any of the electrical components do 
not operate, a fuse may have blown.
If this happens, check and replace the 
fuses as necessary. (

P.560)

A
B
C

If electrical components can-
not be used or do not oper-
ate when a switch is 
operated

560

9-10. Items to check before contacting a dealership

1

Turn the power switch off.

Confirm that the charging connector is not 

connected. Also, do not use the Remote 

Air Conditioning System during the proce-

dure.

2

Open the fuse box cover.

Motor compartment

Push the tab in and lift the lid off.

Left side instrument panel

Remove the lid.

3

Remove the fuse.

Only type A fuse can be removed using the 

pullout tool.

4

Check if the fuse is blown.

Replace the blown fuse with a new fuse of 

an appropriate amperage rating. The 

amperage rating can be found on the fuse 

box lid.

If a light does not illuminate

Checking and replacing fuses

WARNING

Observe the following precautions. Fail-

ure to do so may cause damage to the 

vehicle, possibly leading to a fire or injury.

Never use a fuse of a higher amperage 

rating than specified, or use any other 

object in place of a fuse.

Always use a genuine Lexus fuse or 

equivalent. Never replace a fuse with a 

wire, even as a temporary fix.

Do not modify the fuses or fuse boxes.

Never check or replace the fuses in 

the fuse box near the inverter with 

converter assembly, as there are high 

voltage parts and wiring near the fuse 

box.

Doing so may cause electric shock, 

resulting in death or serious injury.

NOTICE

Have the cause of electrical overload 

determined and repaired by your Lexus 

dealer as soon as possible.

561

9-10. Items to check before contacting a dealership

9

When trouble

 ari

ses

Type A

Normal fuse
Blown fuse

Type B

Normal fuse
Blown fuse

Type C

Normal fuse
Blown fuse

After a fuse is replaced

When installing the lid, make sure to 

engage the claw securely.

If the lights do not turn on even after the 

fuse has been replaced, a bulb may need 

replacement.

If the replaced fuse blows again, have the 

vehicle inspected by your Lexus dealer.

If there is an overload in a circuit

The fuses are designed to blow, protecting 

the wiring harness from damage.

When replacing light bulbs

Lexus recommends that you use genuine 

Lexus products designed for this vehicle.
Because certain bulbs are connected to cir-

cuits designed to prevent overload, 

non-genuine parts or parts not designed for 

this vehicle may be unusable.

If any lights burn out, have it replaced 
by your Lexus dealer.

LED Lights

The lights consist of a number of LEDs. If 

any of the LEDs burn out, take your vehicle 

to your Lexus dealer to have the light 

replaced.

Condensation build-up on the inside of 

the lens

Temporary condensation build-up on the 

inside of the headlight lens does not indi-

cate a malfunction. Contact your Lexus 

dealer for more information in the following 

situations:

Large drops of water have built up on the 

inside of the lens.

Water has built up inside the headlight.

A
B

A
B

A
B

Light bulbs

562

9-10. Items to check before contacting a dealership

 

 

 

 

 

 

 

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