Lexus NX (2023 year). Manual in english

If the panoramic moon roof/electronic sunshade does not operate cor-
rectly

Initialize panoramic moon roof / electronic sunshade

Stop the vehicle.

Turn the engine switch to ON.

Slide and hold the

switch or

switch forward. Continue pressing

the switch for approximately 10 seconds after the panoramic moon roof
or electronic sunshade closes and reopens. The panoramic moon roof and
electronic sunshade will start to close.

Check that the panoramic moon roof and electronic sunshade are fully
closed and release the switch.

If the moon roof reverses and does not fully close even after performing the
previous procedure, have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer.

*1 :

If the switch is released at the incorrect time, the procedure will have to be performed

again from the beginning.

9-6. If the moon roof or electronic sunshade does not operate correctly

597

When tr

ouble arises

If refueling cannot be performed

If the fuel filler door cannot be opened

If the fuel filler door opener switch cannot be operated, contact any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer to service
the vehicle. In case where refueling is urgently necessary, the following proce-
dure can be used to open the fuel filler door.

Remove the cover inside the luggage
compartment by inserting a screwdriver.

When removing the cover, to prevent damage,
cover the tip of the screwdriver with a rag.

Pull the lever.

9-7. If refueling cannot be performed

598

If an indicator on an interior feature illuminates or flashes

When the wireless charger operation indicator light (on the charging
tray) flashes

When the wireless charger indicator light continuously flashes once per
second (orange / green)

Cause

Remedy

Poor communica-
tion between the ve-
hicle and wireless
charger.

If the engine is running, stop the engine and then restart it.
When the wireless charger operation indicator light (on
the charging tray)continuously flashes
Also, if a case or cover is installed to the portable device,
remove it.

When the wireless charger indicator light continuously flashes 3 times
quickly (orange)

Cause

Remedy

The following causes are possible.

●

Foreign matter detected: If a metallic
foreign object is detected in the charge
area, the overheat prevention function
of the charging coil will operate

●

Portable device not aligned correctly: If
the charging coil of a portable device is
not properly positioned on the charg-
ing area, the overheat prevention func-
tion of the charging coil will operate

●

Remove the foreign object from
the charge area.

●

Remove the portable device from
the charging tray, check that the
operation indicator light changes
back to green, and then place the
portable device so that it is near
the center of the charging tray.
Also, if a case or cover is installed
to the portable device, remove it.

* :

If equipped

9-8. If an indicator on an interior feature illuminates or flashes

599

When tr

ouble arises

When the wireless charger indicator light continuously flashes 4 times
quickly (orange)

Cause

Remedy

The temperature inside the
wireless charger may have
become too high.

Stop charging, remove the portable device from
the charging tray, and wait for the temperature
to decrease before attempting to begin charging
again.

9-8. If an indicator on an interior feature illuminates or flashes

600

If the vehicle cannot move

When the engine can be started but the vehicle does not move

There may be a problem with the drivetrain.
Contact any authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer or commercial towing service before towing.

9-9. If the vehicle cannot move

601

When tr

ouble arises

Towing with a tow truck

NOTICE

■

To prevent damage to the vehicle when towing using a wheel-lift type truck

●

Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.

●

When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be
damaged while being towed.

Towing a front-wheel drive vehicle with a tow truck

If towing is necessary, we recommend having your vehicle towed by any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer or commercial
towing service, using a wheel-lift type truck or flatbed truck.Use a safety chain
system for all towing, and abide by all state/provincial and local laws.

WARNING

Be sure to transport the vehicle with the front wheels
raised or with all four wheels raised off the ground. If
the vehicle is towed with the front wheels contacting
the ground, the drivetrain and related parts may be
damaged.

NOTICE

■

Towing with a sling-type truck

Do not tow with a sling-type truck to prevent body
damage.

9-9. If the vehicle cannot move

603

When tr

ouble arises

Towing an all-wheel drive vehicle with a tow truck

▶

From the front

Release the parking brake.

Turn automatic mode off.

▶

From the rear

Use a towing dolly under the
front wheels.

9-9. If the vehicle cannot move

604

WARNING

Be sure to transport the vehicle with all four wheels
raised off the ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain or related
parts may be damaged, the vehicle may fly off the
truck.

NOTICE

■

Towing with a sling-type truck

Do not tow with a sling-type truck to prevent body
damage.

▶

From the front

Use a towing dolly under the
rear wheels.

9-9. If the vehicle cannot move

605

When tr

ouble arises

Towing with another vehicle

NOTICE

■

When towing a vehicle equipped with a Stop & Start system

If it is necessary to tow the vehicle with all 4 wheels on the ground, perform the following
procedure before towing the vehicle, in order to protect the system. Turn the engine
switch off and then start the engine or turn the engine switch to ON.

Emergency towing

Automatic transmission: If a tow truck is not available in an emergency, your vehicle
may be temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads for short
distances at under 30 km/h (18 mph).
Multidrive: If a tow truck is not available in an emergency, your vehicle may
be temporarily towed using cables or chains secured to the emergency towing
eyelets. This should only be attempted on hard surfaced roads for at most 80 km
(50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The vehicle's
wheels, drive train, axles, steering and brakes must be in good condition.

Situations when it is not possible to be towed by another vehicle (Auto-
matic transmission)

In the following situations, it is not possible to be towed by another vehicle using
cables or chains, as the front wheels may be locked due to the parking lock.
Contact any authorized Lexus retailer or Lexus authorized repairer or any reliable
repairer, or commercial towing service.

●

There is a malfunction in the shift control system.

●

There is a malfunction in the engine immobilizer system.

●

There is a malfunction in the smart entry & start system.

(

→

P.554)

●

The battery is discharged.

9-9. If the vehicle cannot move

608

Emergency towing procedure

To have your vehicle towed by another vehicle, the towing eyelet must be installed
to your vehicle. Install the towing eyelet using the following procedure.

WARNING

For vehicles with an automatic transmission:
Do not perform any of the following as doing so may cause the parking lock mechanism
to engage, locking the front wheels and possibly leading to an accident resulting in death
or serious injury:

●

Unfasten the driver’s seat belt and open the driver’s door.

●

Turn the engine switch off.

Take out the flathead screwdriver and towing eyelet.

Remove the eyelet cover using a flathead
screwdriver.

To protect the bodywork, place a rag between the
screwdriver and the vehicle body as shown in the
illustration.

Insert the towing eyelet into the hole and
tighten partially by hand.

9-9. If the vehicle cannot move

609

When tr

ouble arises

Tighten down the towing eyelet securely us-
ing a wheel bolt wrench or hard metal bar.

INFORMATION

■

Wheel bolt wrench

Vehicles without wheel bolt wrench: Wheel bolt wrench can be purchased at any
authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer.
Vehicles with wheel bolt wrench: Wheel bolt wrench is installed in luggage compart-
ment.

WARNING

When installing towing eyelets to the vehicle, make sure to securely install them to
the specified positions.
If not securely installed, towing eyelets may come loose during towing.

Securely attach cables or chains to the towing eyelet.

Take care not to damage the vehicle body.

NOTICE

To prevent damage to the vehicle during emergency towing, do not secure cables or
chains to the suspension components.

Enter the vehicle being towed and start the engine.

If the engine does not start, turn the engine switch to ON.

INFORMATION

■

While towing

If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.

WARNING

For vehicles with an automatic transmission: Do not turn the engine switch off. This
may lead to an accident as the front wheels will be locked by the parking lock.

9-9. If the vehicle cannot move

610

WARNING

For vehicles with a multidrive: Do not turn the engine switch off. There is a possibility
that the steering wheel is locked and cannot be operated.

Shift the shift position to N and release the parking brake.

Turn auto mode of the parking brake off.
Multidrive: When the shift lever cannot be shifted:

→

P.149

WARNING

When towing, avoid sudden starts, etc., which place excessive stress on the towing
eyelets, cables or chains. The towing eyelets, cables or chains may become dam-
aged, broken debris may hit people, and cause serious damage.

9-9. If the vehicle cannot move

611

When tr

ouble arises

Getting unstuck from mud, sand, or snow

Stop the engine. Set the parking brake and shift the shift position to P.

Remove the mud, snow or sand from around the front wheels.

Place wood, stones or some other material under the front wheels to help
provide traction.

Restart the engine.

Shift the shift position to D or R and release the parking brake. Then, while
exercising caution, depress the accelerator pedal.

WARNING

●

When shifting the shift lever, do not shift it with the accelerator pedal depressed.
Doing so may lead to unexpected rapid acceleration of the vehicle that may cause
an accident.

●

If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.

NOTICE

Avoid spinning the front wheels and depressing the accelerator pedal more than
necessary.
Doing so may damage the transmission and other components.

If it is difficult to free the vehicle, press the

switch and turn the TRC off.

If the vehicle remains stuck even after these procedures are performed, the vehicle
may require towing to be freed.

9-9. If the vehicle cannot move

612

If you think something is wrong

If a vehicle abnormality is found

The following symptoms are abnormal.

●

Fluid leaks under the vehicle

Water dripping from the air conditioning after use is normal.

●

Flat-looking tires or uneven tire wear

●

Engine coolant temperature gauge continually points higher than normal.

Contact any authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer as soon as possible. Your vehicle probably needs adjustment or
repair.

9-10. If you think something is wrong

613

When tr

ouble arises

If abnormal sounds are emitted from the vehicle

Condition

Remedy

The following sounds are abnormal sounds.

●

Changes in exhaust sound

●

Excessive tire squeal when cornering

●

Strange noises related to the suspension
system

●

Pinging or other noises related to the en-
gine

Contact any authorized Lexus re-
tailer or Lexus authorized repairer,
or any reliable repairer as soon
as possible. Your vehicle probably
needs adjustment or repair.

9-10. If you think something is wrong

614

If the vehicle behaves abnormally

The following symptoms are abnormal.

●

Engine misfiring or misses, stumbling or running roughly

●

Appreciable loss of power

●

Vehicle pulls heavily to one side when braking

●

Vehicle pulls heavily to one side when driving on a level road

●

Loss of brake effectiveness, spongy feeling, pedal almost touches the floor

Contact any authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer as soon as possible. Your vehicle probably needs adjustment or
repair.

9-10. If you think something is wrong

615

When tr

ouble arises

Items to check before contacting a dealership

The steering wheel cannot be turned after the engine is stopped

It is locked automatically to prevent theft of the vehicle.

●

When the steering lock cannot be released,
"Push ENGINE Switch while Turning The
Steering Wheel in Either Direction" will be
displayed on the multi-information display.
Check that the shift position is in P. Press
the engine switch while turning the steering
wheel left and right.

●

To prevent the steering lock motor from overheating, operation of the motor
may be suspended if the engine is turned on and off repeatedly in a short
period of time. In this case, refrain from running the engine. After about 10
seconds, the steering lock motor will resume functioning.

Related Links

Changing the engine switch mode(P. 123)

9-11. Items to check before contacting a dealership

616

If the windows do not open or close by operating the power window
switches

Check if the window lock switch is on.
If the window lock switch is on, the power windows other than that for the
driver’s seat cannot be operated.
Turn the window lock switch off.

●

When the jam protection function or catch protection function operates
unusually and the side window cannot be opened or closed, perform the
following operations with the power window switch of that door.

●

Stop the vehicle. With the engine switch in ON, within 4 seconds of the jam
protection function or catch protection function activating, continuously operate
the power window switch in the one-touch closing direction or one-touch opening
direction so that the door window can be opened and closed.

●

If the door window cannot be opened and closed even when performing the
above operations, perform the procedure for function initialization.

Initializing the jam protection function/catch protection function

Turn the engine switch to ON.

Pull and hold the power window switch in the one-touch closing direction and
completely close the side window.

Release the power window switch for a moment, resume pulling the switch in
the one-touch closing direction, and hold it there for approximately 6 seconds
or more.

Press and hold the power window switch in the one-touch opening direction.
After the side window is completely opened, continue holding the switch for an
additional 1 second or more.

Release the power window switch for a moment, resume pushing the switch
in the one-touch opening direction, and hold it there for approximately 4
seconds or more.

9-11. Items to check before contacting a dealership

617

When tr

ouble arises

Pull and hold the power window switch in the one-touch closing direction
again. After the side window is completely closed, continue holding the switch
for a further 1 second or more.

If you release the switch while the window is moving, start again from the beginning.
If the window reverses and cannot be fully closed or opened, have the vehicle inspect-
ed by any authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer.

9-11. Items to check before contacting a dealership

618

The engine switch is turned off automatically

In the following situations, power will be turned off due to the automatic power
off function.

●

The vehicle is left in ACC or ON (the engine is not running) for more than 20
minutes with the shift position in P.

●

The battery is low with the shift position is in P and the engine switch is in
ACC or ON (the engine is not running).

Next time when starting the engine, increase the engine speed slightly and
maintain that level for approximately 5 minutes to recharge the battery.

Do not leave the vehicle with the engine switch in ACC or ON for long periods of time
when the engine is not running.

9-11. Items to check before contacting a dealership

619

When tr

ouble arises

If your vehicle overheats

The following may indicate that your vehicle is overheating.

●

The engine coolant temperature gauge is in the red zone.

●

A loss of engine power is experienced. (For example, the vehicle speed does not
increase.)

●

"Engine Coolant Temp High Stop in a Safe Place See Owner's Manual" is
displayed on the multi-information display.

●

Steam comes out from under the hood.

If the needle of the engine coolant temperature gauge is in the red
zone or "Engine Coolant Temp High Stop in a Safe Place See Owner's
Manual" is displayed on the multi-information display

Stop the vehicle in a safe place, turn off the air conditioning system, and stop
the engine.

WARNING

Do not touch or approach parts in the engine compartment while the cooling fan
is operating.
Do not touch or approach rotating parts such as the fan, which may lead to
fingers or clothing (especially a tie, a scarf or a muffler) getting caught, resulting
in serious injury.
The cooling fan operates automatically when the air conditioning system is
operating and when the coolant temperature is high.
Also, it may operate for several minutes even after the engine switch is turned off.

If you do not see steam, carefully lift the hood.

If you see steam, carefully lift the hood after the steam subsides.

WARNING

When opening the hood, observe the following precautions.

●

If steam is seen coming from under the hood, do not open the hood until the
steam has subsided. The engine compartment may be very hot.

●

Do not loosen the radiator cap and the coolant reservoir caps while the engine
and radiator are hot. High temperature steam or coolant could spray out.

After the engine has cooled down sufficiently, inspect the hoses and radia-
tor core (radiator) for any leaks.

9-11. Items to check before contacting a dealership

620

If a large amount of coolant has leaked, immediately contact any authorized Lexus
retailer or Lexus authorized repairer, or any reliable repairer.

Radiator

Cooling fan

Check that the coolant level is between the [FULL] and [LOW] lines on the
reservoir.

▶

Engine

Reservoir

[FULL] line

[LOW] line

Radiator cap

▶

Intercooler (NX350 only)

Reservoir

[FULL] line

[LOW] line

Add coolant if necessary.

Water can be used in an emergency if coolant is unavailable.

9-11. Items to check before contacting a dealership

621

When tr

ouble arises

▶

Engine

▶

Intercooler (NX350 only)

NOTICE

■

When adding engine coolant

Add coolant slowly after the engine has cooled down sufficiently.
Adding cool coolant to a hot engine too quickly can cause damage to the engine.

■

To prevent damage to the cooling system

Observe the following precautions:

●

Avoid contaminating the coolant with foreign matter (such as sand, dust, etc.).

●

Do not use coolant additives.

Start the engine and turn the air conditioning system on to check that
the radiator cooling fan operate and to check for coolant leaks from the
radiator or hoses.

The fan operates when the air conditioning system is turned on immediately after a
cold start.
Confirm that the fan is operating by checking the fan sound and air flow. If it is
difficult to check these, turn the air conditioning system on and off repeatedly. (The
fan may not operate in freezing temperatures.)

If the fan is not operating: Stop the engine immediately and contact any
authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer.

9-11. Items to check before contacting a dealership

622

If the fan is operating: Have the vehicle inspected at the nearest any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer.

Check if "Engine Coolant Temp High Stop in a Safe Place See Owner's
Manual" is displayed on the multi-information display.

If the message does not disappear: Stop the engine and contact any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer.
If the message is not displayed: Have the vehicle inspected at the nearest author-
ized Lexus retailer or Lexus authorized repairer, or any reliable repairer.

9-11. Items to check before contacting a dealership

623

When tr

ouble arises

If a light does not illuminate

The following may be the cause:

●

The battery may be discharged.

●

One or both of the battery terminals may be disconnected.

●

The steering lock system may be malfunctioning.

●

A fuse may have blown. Check the fuses.

Contact any authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures are
unknown.

INFORMATION

■

Condensation build-up on the inside of a lens

Temporary condensation build-up on the inside of the headlight lens does not indicate
a malfunction. Contact any authorized Lexus retailer or Lexus authorized repairer, or
any reliable repairer for more information in the following situations:

●

Large drops of water have built up on the inside of the lens.

●

Water has built up inside the headlight.

Checking and replacing fuses

WARNING

Observe the following precautions. Failure to do so may cause damage to the vehicle,
possibly leading to a fire or injury.

●

Never use a fuse of a higher amperage rating than specified, or use any other object in
place of a fuse.

●

Always use a genuine Lexus fuse or equivalent. Never replace a fuse with a wire, even
as a temporary fix.

●

Do not modify the fuses or fuse boxes.

NOTICE

Have the cause of electrical overload determined and repaired by any authorized Lexus
retailer or Lexus authorized repairer, or any reliable repairer as soon as possible.

Turn the engine switch off.

Open the fuse box cover.

9-11. Items to check before contacting a dealership

625

When tr

ouble arises

▶

Engine compartment (Type A)

Push in the claw and remove the lid.

▶

Engine compartment (Type B)

Push in the claw and remove the lid.

▶

Left side instrument panel

Remove the lid.

Remove the fuse.

Only some fuses can be removed using the pullout tool.

9-11. Items to check before contacting a dealership

626

Check if the fuse is blown.

Replace the blown fuse with a new fuse of an appropriate amperage rating. The
amperage rating can be found on the fuse box lid.

Normal fuse

Blown fuse

INFORMATION

■

After a fuse is replaced

●

When installing the lid, make sure to engage the claw securely.

●

If the lights do not turn on even after the fuse has been replaced, a bulb may need
replacement.

●

If the replaced fuse blows again, have the vehicle inspected by any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer.

■

If a circuit is overloaded

The fuses are designed to blow, protecting the wiring harness from damage.

■

When replacing light bulbs

Lexus recommends that you use genuine Lexus products designed for this vehicle.
Because certain bulbs are connected to circuits designed to prevent overload,
non-genuine parts or parts not designed for this vehicle may be unusable.

9-11. Items to check before contacting a dealership

627

When tr

ouble arises

Light bulbs

The difficulty level of replacement varies depending on the bulb. If necessary bulb
replacement seems difficult to perform, contact any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer.For more information about re-
placing other light bulbs, contact any authorized Lexus retailer or Lexus authorized
repairer, or any reliable repairer.

■

Replacing the following bulbs

If any of the lights listed below has burnt out, have it replaced by any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer.

●

Headlight

●

Front position lights and daytime running lights

●

Front turn signal lights (LED type)

●

Side turn signal lights

●

Front fog lights

●

Cornering lights

●

Rear fog lights

●

Stop/tail lights

●

Back-up light

●

Rear turn signal light

●

High mounted stoplight

●

License plate lights

INFORMATION

■

LED Lights

The lights other than the front turn signal lights (bulb type) each consist of a number of
LEDs. If any of the LEDs burn out, take your vehicle to any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer to have the light replaced.

WARNING

Observe the following precautions related to replacing the bulbs.

●

Turn off the lights. Do not attempt to replace the bulb immediately after turning off the
lights.The bulbs become very hot and may cause burns.

* :

If equipped

9-11. Items to check before contacting a dealership

628

Lexus NX (2023 year). Manual in english - page 19