AUTOMOTIVE INDUSTRY RETAIL, SERVICE & REPAIR - part 31

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AURM5424A Manage 

motorsport team development 

Unit descriptor 

This unit covers the competency to manage motorsport team 
development. It includes fostering team work ethic and morale, 
conflict management and identifying health requirements of 
team members. 

 

ELEMENT PERFORMANCE 

CRITERIA 

1.  Develop and 

implement team roles 
and responsibilities 

1.1 

Team roles and responsibilities in the workshop and 
event environment are determined and documented 

1.2 

Role descriptions are written in conjunction with relevant 
team members 

1.3 

Authority hierarchies are identified and related to team 
roles, and joint responsibilities are determined and 
documented 

1.4 

OH&S requirements including personal protection needs 
are observed throughout the work 

1.5 

Team members are briefed, roles implemented and 
modifications to role descriptions are made where 
necessary 

2.   Develop and foster 

motorsport team work 
ethic and image 

 

2.1 

Team image, philosophy and goals are defined through 
consultation with team members and promotion partners 
and documented 

2.2 

Information on team goals, image and attitudes is 
disseminated to team members 

2.3 

Personal attitudes needed to succeed in motorsport are 
identified 

2.4 

Strategies to support team members to reflect desired 
team image are developed 

2.5 

Team standards of behaviour, commitment and 
presentation are defined and expectations communicated 
to team members 

2.6 

Team members are briefed on how their decisions and 
actions are consistent with team image, goals and 
personal goals philosophy 

2.7 

Maintenance of work ethic and image is encouraged, 
monitored and corrected where necessary 

AURM5424A Manage motorsport team development 

ELEMENT PERFORMANCE 

CRITERIA 

3.   Develop and 

implement team 
member health and 
fitness policy 

3.1  Basic nutritional requirements for personnel operating in 

a motorsport environment are researched and 
documented 

3.2  Event catering procedures suitable for the team are 

developed and documented 

3.3  Strategies for coping with stress and fatigue are 

developed, communicated to team members and 
monitored 

3.4  Physical fitness requirements of team members in 

relation to role requirements are developed, 
communicated to team members and monitored 

3.5  The impact of drugs on personal competence within a 

motorsport environment is communicated to team 
members and monitored 

4. Apply 

conflict 

resolution strategies 

4.1 

Opportunities for team members to discuss problems 
which directly or indirectly affect their work are regularly 
provided 

4.2 

Potential and actual conflict situations are recognised and 
appropriate assistance is sought to resolve the conflict 
with the personnel involved in accordance with team 
procedures 

4.3 

Options for resolution of the conflict are identified which 
allow for constructive responses to be negotiated and 
enable established work relationships to continue 

4.4 

The dispute/conflict is managed to optimise the 
likelihood of a favourable outcome for all parties and is 
in line with team goals  

4.5 

The strategy selected for resolution is consistent with 
team practices/procedures   

4.6 

Resolution and counselling skills appropriate to the 
situation are applied where necessary   

4.7 

Outcomes meet individual, enterprise and legislative 
requirements   

4.8 

Where records of the conflict and outcomes are kept, they 
are accurate, complete and comply with organisational 
requirements and are stored securely, only accessible to 
authorised personnel 

 

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RANGE STATEMENT  

The Range Statement provides advice to interpret the scope and context of this unit of 
competency, allowing for differences between enterprises and workplaces. It relates to the unit 
as a whole and facilitates holistic assessment. The following variables may be present for this 
particular unit: 

Unit scope 

•  Work involves consulting and working with team members 

to develop a shared understanding of roles and 
responsibilities, team goals, work ethic and image, support 
team member health and fitness and to apply conflict 
resolution strategies 

•  Teams may be small (4 or less people), medium (5-15 

people) or large (more than 15 people). The team context 
includes roles less central to the team operations. These 
include team owner, promotion partners and 
advertising/publicity personnel 

•  Team roles may be highly differentiated or team members 

may perform multiple roles within the team 

Unit context 

•  OH&S requirements include relevant state and 

commonwealth legislation, safety management systems, 
controlling body requirements, manufacturer/component 
supplier specifications and safe operating procedures 

•  Work is carried out in accordance with legislative 

obligations (including environmental requirements), 
relevant health regulations, manual handling procedures 
and insurance requirements  

•  Competency may be demonstrated in motorsport team 

workplaces, a simulated environment, or workplaces of 
enterprises supporting and working closely with 
motorsport teams 

Information and 
procedures 

•  Controlling body rules, category rules and supplementary 

regulations  

•  Current team role/job descriptions 

•  Task instructions including work sheets, check lists, plans, 

drawings and designs 

•  Team procedures relating to reporting and communication 

•  Team procedures relating to the use of tools and equipment 

•  Manufacturer/component supplier specifications and 

application procedures for tools, equipment and material 

•  Team advertising/promotional/and promotion partner 

material 

AURM5424A Manage motorsport team development 

EVIDENCE GUIDE 

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to 
confirm competency for this unit. This is an integral part of the assessment of competency and 
should be read in conjunction with the Range Statement. 

Critical aspects of 
evidence 

•  Interpret and apply team requirements, controlling body 

and category rules and supplementary regulations  

•  Apply safety requirements including the use of personal 

protective equipment 

•  Implement and supervise task instructions, operating 

procedures to: 

•  minimise the risk of injury to self and others 

•  prevent damage to competition vehicle or equipment 

•  achieve required outcomes within team time and quality 

standards 

•  Write role descriptions for all team members. These are to 

include: 

•  tasks (and sub-tasks where appropriate) 

•  responsibilities for outcomes 

•  relevant responsibilities for tools, equipment and 

material 

•  relevant responsibilities for personnel 

•  relevant responsibilities for systems 

•  accountability  

•  relationships with other team members 

•  Develop at least three (3) conflict resolution strategies. As 

a minimum they are to contain: 

•  rationale for choice in relation to the team environment 

•  examples of scenarios where they could be 

implemented 

•  a list of strengths and weaknesses 

•  Complete all work within relevant team quality and 

timeliness standards 

•  Work effectively with others 

•  Modify activities to cater for variations in workplace 

context and environment 

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EVIDENCE GUIDE 

Underpinning knowledge 

•  Team roles, responsibilities and inter-relationship of roles 

•  Leadership styles and decision-making models 

•  Personal and work attitudes desired by the motorsport 

sector 

•  Positive and negative potential of different personal 

attitudes in a motorsport environment 

•  Positive and negative potential between team and personal 

goals 

•  Ways in which individual team members can promote or 

negatively impact on desired team image  

•  Human nutritional requirements, the five food groups and 

their effect on the human body 

•  Specific nutritional requirements for operating in a 

motorsport environment 

•  Impact on the human body of using legal and illegal drugs 

and implications for a motorsport team 

•  Principles of physical fitness, and fitness requirements to 

operate in a motorsport environment 

•  Group dynamics in stressful environments 

•  Communication principles and techniques 

•  Causes of conflict 

•  Conflict resolution models and strategies 

Underpinning skills 

These include a number of processes that are learnt throughout work and life, which are 
required in most jobs. Some of these are covered by the national key competencies, although 
others may be added. The questions below highlight how these processes are applied in this 
competency unit. The number in brackets indicates the level to which the key competency 
needs to be demonstrated where (1) is where work is within set conditions and process, (2) is 
where the management or facilitation of conditions or process is exercised, and (3) is where 
the design and/or development of conditions or process is required. 

How will the candidate 
apply the following key 
competency in this unit? 

The candidate will need to: 

Collect, analyse and 
organise information 

 

Collect, organise and understand information related to team 
roles and relationships, image and goals, nutrition and physical 
fitness of team members. 

 (Level 3)

AURM5424A Manage motorsport team development 

EVIDENCE GUIDE 

Underpinning skills (continued) 

Communicate ideas and 
information 

 

Communicate ideas and information to enable confirmation of 
team roles and relationships, work ethic and team image 
expectations and standards and communicating with team 
members to resolve conflict. 

(Level 3)

Plan and organise 
activities 

 

Plan and organise activities including professional development 
of team members regarding team goals and image, health and 
fitness requirements, stress management and conflict resolution 
strategies. 

(Level 3)

Work with others and in 
a team 

 

Work with others and in a team by recognising dependencies and 
using cooperative approaches to optimise information flow and 
communication. 

(Level 3)

Use mathematical ideas 
and techniques 

 

Use mathematical ideas and techniques to assist research, 
analysis and presentation of information. 

(Level 1)

Solve problems 

 

Use scenario planning techniques and knowledge of group 
behaviour and team dynamics to anticipate potential conflict 
situations and plan and implement resolution strategies. 

(Level 3)

Use technology 

 

Use the workplace technology to assist research, storage and 
presentation of information. 

(Level 1)

 

EVIDENCE GUIDE 

Resource implications 

•  Access to job/role descriptions and advertising/ 

promotional material as identified in the Range Statement 
and documentation of team procedures 

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EVIDENCE GUIDE 

Method of assessment 

•  Assessment methods must confirm consistency of 

performance over time and in a range of workplace 
relevant contexts 

•  Assessment should be by direct observation of tasks and 

questioning on underpinning knowledge 

•  Assessment should be conducted over time and may be in 

conjunction with assessment of other units of competency 

Context/s of assessment 

•  Assessment may occur on the job or in a workplace 

simulated facility with access to a motorsport team 

•  Assessment of this competency may include project related 

tasks and require portfolios or other forms of indirect 
evidence