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Specifications, Consumer information, Reporting safety defects
CONSUMER ASSISTANCE (U.S. ONLY)
Roadside Assistance is provided on all new current
Emergency roadside assistance
model year Kia Vehicles from the date the vehicle is deliv-
Kia's toll free Roadside Assistance hot line is staffed 24
ered to the first retail buyer or otherwise put into use (in-
hours a day, 365 days a year and is accessible by dialing
service date), whichever is earlier, for a period of 60
1-800-333-4Kia (4542).
months or 60,000 miles, whichever is earlier, subject to
the terms, conditions and exclusions set forth in the Kia
Please note that you must provide your Vehicle
Identification Number (VIN) to verify coverage at the time
Warranty and Consumer Information Manual applicable
to your model year vehicle.
of your call. The VIN can be found on the dash of your
vehicle on the driver’s side, on the door jamb of the dri-
Kia America, Inc. reserves the right to limit or deny serv-
ver’s door, your vehicle’s registration or proof of insur-
ices or other benefits to any owner or driver when, in Kia
ance card.
America, Inc.’s judgment, the claims and/or service
requests are excessive in frequency or type of occur-
rence.
Toll free consumer assistance
Kia's toll-free Consumer Assistance hot line is staffed
from 5:00 AM to 6:00 PM PST, Monday through Friday
and is accessible by dialing 1-800-333-4Kia (4542).
For more information regarding assistance available,
please refer to your Kia Warranty & Consumer
Information Manual.
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Specifications, Consumer information, Reporting safety defects
Kia utilizes a network of over 30,000 roadside assistance
Trip interruption
providers. Should you accidentally run out of fuel, require
Trip interruption expense benefits are provided in the
a battery jump, or need help changing a tire, a Kia
event that a warranty-related disablement occurs more
Roadside Assistance Representative will dispatch some-
than 150 miles from your home, and the repairs require
one to deliver a small quantity of gas, change a flat tire
more than 24 hours to complete. Reasonable reimburse-
with your inflated spare, or arrange a battery jump to
ment is included for meals, lodging, or rental car expens-
allow you to proceed to your destination. We have access
es. Trip interruption coverage is limited to $100 per day
to a network of over 10,000 locksmiths to help you should
subject to a three day maximum limit per incident. You
you become locked out of your Kia.
must contact the Kia Roadside Assistance Center to
In the event that mechanical difficulty renders your vehi-
obtain pre-authorization of expenses. Once the Kia
cle undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Center gives authorization for trip
Roadside Assistance Representative will arrange to
interruption benefits, they will assist you in making the
transport your vehicle to the nearest Kia dealer or to an
necessary arrangements. Insurance deductibles,
alternative service location.
expenses, and claims paid by your insurance company or
Your vehicle must be accessible to our dispatch transport
other providers are not eligible for reimbursement.
vehicle, as determined by our driver, to receive this service.
Fleet vehicles are excluded from reimbursement under
Kia’s Trip Interruption Policy.
✽ NOTICE
Roadside Assistance benefits are not available for any
Kia vehicle that has ever been or should be issued a “sal-
vage” title or similar “branded” title under any state’s
law or has been declared a “total loss” or equivalent by
a financial institution or insurance company.
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Specifications, Consumer information, Reporting safety defects
Registering your vehicle in a foreign country
1. The fuel specified for your vehicle may be unavailable.
If other than the specified fuel is used, it could cause
If you plan to register your vehicle in a foreign country,
damage to the engine, the fuel injection system, and
you should confirm that it conforms to the regulations in
other fuel-related parts which may not be covered
that country. Even if you successfully register the vehicle
under your New Vehicle Emissions Limited Warranty.
in a foreign country, you may experience the following
problems and should therefore consider the possibility of
2. We must, therefore, clearly state that when you leave
having to deal with them:
the country in which you purchased your Kia new and
register it in another country, problems arising from the
use of fuel other than the specified fuel are not subject
to manufacturer’s warranty. Because vehicles like
yours may not be marketed in the new country of reg-
istration, parts, servicing techniques and tools neces-
sary to maintain and repair your vehicle may be
unavailable.
Even if vehicles like yours are sold there, mechanical
specifications required by the government may vary
enough from the country of purchase to cause addi-
tional problems.
3. There may not be an Authorized Kia Dealer in the area
in which you plan to register your vehicle. You may
additionally experience difficulty in obtaining services
in a foreign country for any number of reasons.
Further, we cannot assume any responsibility for prob-
lems that result from unsatisfactory service or lack of
service outside of the United States.
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Specifications, Consumer information, Reporting safety defects
ELECTRICAL EQUIPMENT (U.S. ONLY)
The electrical system of your vehicle is designed to per-
Installation of a mobile two-way radio system
form under all reasonably expected operating conditions.
If a mobile two-way radio system is installed improperly,
However,before any additional electrical equipment is
or if an excessively powerful type of system is used, other
installed in your vehicle, consult an Authorized Kia
electronic systems may be adversely affected. To avoid
Dealer, in order to ensure that you do not void your war-
damage to your vehicle, consult an Authorized Kia Dealer
ranty.
concerning the proper equipment and installation.
Certain electrical equipment, or the way in which it is
Kia vehicles are designed and manufactured to meet or
installed, may adversely affect the operation of your vehi-
exceed all applicable safety standards.
cle, includingsuch systems as the engine control system,
the audio system and the electrical charging system and
thus potentially void all or part of your warranty.
For your safety, however, we strongly urge you to read
We assume no responsibility for any expense you may
incur or for any malfunction of your vehicle or any of its
larly the information under the headings "NOTICE",
"CAUTION" and "WARNING".
components or systems that may result from the installa-
tion of additional electrical equipment that is not supplied,
or recommended for installation by, Kia.
If, after reading this manual, you have any questions
regarding the operation of your vehicle, safety issues and
defects please contact your Kia's toll-free Consumer
Assistance hot line as below:
National Consumer Affairs Manager
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4Kia (4542)
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Specifications, Consumer information, Reporting safety defects
REPORTING SAFETY DEFECTS
ONLINE FACTORY AUTHORIZED MANUALS
(U.S. ONLY)
(U.S. ONLY)
Reporting Safety Defects.
The following publications are available on
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Service manual:
Administration
(NHTSA) in addition to notifying Kia
America, Inc..
This manual covers maintenance and recommended pro-
cedures for repair to engine and chassis components. It
is written for the Journeyman mechanic, but is simple
If NHTSA receives similar complaints, it may open an
enough for most mechanically inclined owners to under-
investigation, and if it finds that a safety defect exists in a
stand.
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Kia
Electrical troubleshooting manual:
America, Inc..
This manual complements the Service Manual by provid-
ing indepth troubleshooting information for each electrical
circuit in your vehicle.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at
1-888-327-4236
(TTY:
1-800-424-
9153); go to http://www.safercar.gov; download the
Owner's manual:
SaferCar mobile application; or write to: Administrator,
This manual describes the overall features and operating
NHTSA, 1200 New Jersey Ave. SE., Washington, DC
procedures for the vehicle.
20590. You can also obtain other information about
motor vehicle safety from http://www.safercar.gov.
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