Volvo V60 Cross Country (2018 year). Manual

INTRODUCTION

On-board owner's manual

The owner's manual can be displayed on the
center console screen and you can carry out
searches for the information that you require.

To open the owner's manual, press the MY CAR
button on the center console, press OK/MENU
and select

Owner's manual

For basic information, see "Infotainment - operat-
ing the system." The following sections also pro-
vide more detailed information.

The on-board owner's manual start page

There are four ways of finding information articles
in the on-board owner's manual:

•

Searching

: search for an article.

•

Categories

: All of the articles are sorted by

category.

•

Favorites

: Quick access to frequently read

articles.

•

Quick Guide

: A selection of articles cover-

ing commonly used functions.

Select the symbol in the lower right-hand corner
for additional information about the on-board
owner's manual.

NOTE

•

The on-board owner's manual cannot be
accessed while the vehicle is moving.

•

Specifications regarding your vehicle are
not found in the on-board information.
This information is listed in the printed
owner's manual.

The owner's manual in mobile devices

NOTE

The owner's manual mobile app can be down-
loaded at www.volvocars.com.

The mobile app also contains videos and
searchable content, and provides easy naviga-
tion between the various articles.

Footnotes

Certain pages of this manual contain information
in the form of footnotes at the bottom of the
page. This information supplements the text that
the footnote number refers to (a letter is used if
the footnote refers to text in a table).

Display texts

There are several displays in the driver’s field of
vision that show messages generated by various

systems and functions in the vehicle. These texts
are indicated in the Owner’s Manual by being in
slightly larger type than the surrounding text and
are printed in gray, (for example:

Change doors

unlock setting

Decals

There are various types of decals in the vehicle
whose purpose is to provide important informa-
tion in a clear and concise way. The importance
of these decals is explained as follows, in
descending order of importance.

Risk of injury

G031590

Black ISO symbols on a yellow warning back-
ground, white text/image on a black background.
Decals of this type are used to indicate potential
danger. Ignoring a warning of this type could
result in serious injury or death.

INTRODUCTION

}}

Risk of damage to the vehicle

White ISO symbols and white text/image on a
black or blue warning background and space for
a message. If the information on decals of this
type is ignored, damage to the vehicle could
result.

Information

White ISO symbols and white text/image on a
black background. These decals provide general
information.

NOTE

The decals shown in the Owner’s Manual are
examples only and are not intended to be
reproductions of the decals actually used in
the vehicle. The purpose is to give an indica-
tion of how they look and their approximate
location in the vehicle. The applicable infor-
mation for your particular vehicle can be
found on the respective decals in the vehicle.

Types of lists used in the owner's
information

Procedures

Procedures (step-by-step instructions), or actions
that must be carried out in a certain order, are
arranged in numbered lists in this manual.

If there is a series of illustrations associated
with step-by-step instructions, each step in
the procedure is numbered in the same way
as the corresponding illustration.
Lists in which letters are used can be found
with series of illustrations in cases where the
order in which the instructions are carried out
is not important.
Arrows with or without numbers are used to
indicate the direction of a movement.
Arrows containing letters are used to indi-
cate movement.

If there are no illustrations associated with a
step-by-step list, the steps in the procedure are
indicated by ordinary numbers.

Position lists

Red circles containing a number are used in
general overview illustrations in which certain
components are pointed out. The corres-
ponding number is also used in the position
list's description of the various components.

INTRODUCTION

Bullet lists

Bullets are used to differentiate a number of
components/functions/points of information that
can be listed in random order.

For example:

•

Coolant

•

Engine oil

Continues on next page

} }

This symbol can be found at the lower right

corner to indicate that the current topic continues
on the following page.

Continuation from previous page

This symbol can be found at the upper left

corner to indicate that the current topic is a con-
tinuation from the previous page.

Options and accessories

Optional or accessory equipment described in
this manual is indicated by an asterisk.

Optional or accessory equipment may not be
available in all countries or markets. Please note
that some vehicles may be equipped differently,
depending on special legal requirements.

Contact your Volvo retailer for additional informa-
tion.

WARNING

If your vehicle is involved in an accident,
unseen damage may affect its drivability and
safety.

WARNING

CALIFORNIA proposition 65
Engine exhaust, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the state of California to
cause cancer, and birth defects or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain or emit chemicals
known to the State of California to cause can-
cer, and birth defects or other reproductive
harm.

WARNING

Certain components of this vehicle such as air
bag modules, seat belt pretensioners, adap-
tive steering columns, and button cell batter-
ies may contain Perchlorate material. Special
handling may apply for service or vehicle end
of life disposal.

See www.dtsc.ca.gov/hazardouswaste/
perchlorate.

Shiftlock

When your vehicle is parked, the gear selector is
locked in the P (Park) position. To release the

selector from this position, the ignition must be in
mode II (p. 82) or the engine must be running.
Depress the brake pedal, press the button on the
front side of the gear selector and move the
selector from P (Park).

Anti-lock Brake System (ABS)

The ABS system performs a brief self-diagnostic
test when the engine has been started and driver
releases the brake pedal. Another automatic test
may be performed when the vehicle first reaches
a speed of approximately 6 mph (10 km/h). The
brake pedal will pulsate several times and a
sound may be audible from the ABS control
module. This is normal.

Fuel filler door

Press the button on the light switch panel (see
the illustration in Refueling – opening/closing
fuel filler door (p. 289)) when the vehicle is at a
standstill to unlock the fuel filler door. It will
relock when closed and there will be an audible
click.

Points to keep in mind

•

Do not export your Volvo to another country
before investigating that country's applicable
safety and exhaust emission requirements. In
some cases it may be difficult or impossible
to comply with these requirements. Modifica-
tions to the emission control system(s) may
render your Volvo not certifiable for legal

INTRODUCTION

}}

operation in the U.S., Canada and other
countries.

•

All information, illustrations and specifica-
tions contained in this manual are based on
the latest product information available at the
time of publication. Please note that some
vehicles may be equipped differently,
depending on special legal requirements.
Optional equipment described in this manual
may not be available in all markets.

•

Some of the illustrations shown are generic
and may not depict the exact model for
which this manual is intended.

•

Volvo reserves the right to make model
changes at any time, or to change specifica-
tions or design without notice and without
incurring obligation.

Related information

•

Information on the Internet (p. 21)

•

Volvo and the environment (p. 23)

•

Important warnings (p. 24)

Change of ownership

When the vehicle changes owners, all personal
settings should be reset to the factory defaults.

To reset, press the MY CAR button in the center
console followed by OK/MENU and select

Settings

Reset to factory settings

User data e.g., for apps, the web browser and for
personal settings in menus such as the climate
system and vehicle settings should be reset to
factory defaults.

For vehicles equipped with the optional Volvo On
Call, personal settings stored in the vehicle
should be deleted, see Changing ownership of a
vehicle with Volvo On Call.

Related information

•

Volvo ID (p. 22)

Crash event data

This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like sit-
uations, such as an air bag deployment or hitting
a road obstacle, data that will assist in under-
standing how a vehicle's systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The
EDR in this vehicle is designed to record such
data as:

•

How various systems in your vehicle were
operating;

•

Whether or not the driver and passenger
safety belts were buckled/fastened;

•

How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,

•

How fast the vehicle was traveling.

These data can help provide a better understand-
ing of the circumstances in which crashes and
injuries occur.

EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving condi-
tions and the EDR never registers who is driving
the vehicle or the location of a crash or a near
crash-like situation. However, other parties, such
as law enforcement, could combine the EDR data
with the type of personally identifying data rou-

INTRODUCTION

tinely acquired during a crash investigation. To
read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed.

Furthermore, your vehicle is equipped with a
number of computers whose task is to continu-
ously control and monitor the vehicle’s operation.
They can also register some of this information
during normal driving conditions, most importantly
if they detect a fault relating to the vehicle’s oper-
ation and functionality or upon activation of the
vehicle’s active safety systems (e.g. City Safety
and the auto-brake function). Some of the regis-
tered information is required by technicians when
carrying out service and maintenance to enable
them to diagnose and rectify any faults that have
occurred in the vehicle and to enable Volvo to ful-
fill legal and other regulatory requirements. Infor-
mation thus registered in the vehicle is registered
in the vehicle’s computers until the vehicle is
serviced or repaired. In addition to the above, the
registered information may – on an aggregated
basis – be used for research and product devel-
opment purposes in order to continuously
improve the safety and quality of Volvo vehicles.

For additional information, contact:

In the United States

Volvo Car USA, LLC

Customer Care Center

1 Volvo Drive, P.O. box 914

Rockleigh, New Jersey 07647

1-800-458-1552

www.volvocars.com/us

In Canada

Volvo Car Canada Ltd.

Customer Care Centre

9130 Leslie Street

Richmond Hill, Ontario L4B 0B9

1-800-663-8255

www.volvocars.com/ca

Related information

•

Information on the Internet (p. 21)

•

Contacting Volvo (p. 15)

Volvo Structural Parts Statement

Volvo has always been and continues to be a
leader in automotive safety.

Volvo engineers and manufactures vehicles
designed to help protect vehicle occupants in the
event of a collision.

Volvos are designed to absorb the impact of a
collision. This energy absorption system including,
but not limited to, structural components such as
bumper reinforcement bars, bumper energy
absorbers, frames, rails, fender aprons, A-pillars,
B-pillars and body panels must work together to
maintain cabin integrity and protect the vehicle
occupants.

The supplemental restraint system including but
not limited to air bags, side curtain air bags, and
deployment sensors work together with the
above components to provide proper timing for
air bag deployment.

Due to the above, Volvo Car USA, LLC does not
support the use of aftermarket, alternative or any-
thing other than original Volvo parts for collision
repair.

In addition Volvo does not support the use or re-
use of structural components from an existing
vehicle that has been previously damaged.
Although these parts may appear equivalent, it is
difficult to tell if the parts have been previously
replaced with non-OE parts or if the part has
been damaged as a result of a prior collision. The

INTRODUCTION

* Option/accessory.

quality of these used parts may also have been
affected due to environmental exposure.

Related information

•

Important warnings (p. 24)

•

Information on the Internet (p. 21)

•

Contacting Volvo (p. 15)

Information on the Internet

Additional information regarding your vehicle can
be found at www.volvocars.com.

Support on the Internet

Go to support.volvocars.com or use the QR code
below to visit the site, which is available in most
markets.

QR code to the support site

The information on the support site is searchable
and is grouped into different categories. It
includes support for e.g., Internet-based services
and functions, Volvo On Call (VOC), the naviga-
tion system

* and apps. Video and step-by-step

instructions explain various procedures such as
how to connect the vehicle to the Internet via a
cell phone.

Downloadable information

Maps

Sensus Navigation system

* maps can be down-

loaded from the support site.

Mobile apps

For certain model year 2014 and 2015 Volvos,
the owner's manual is available in the form of an
app. The VOC

* app can also be found here.

Owner's manuals for earlier model Volvos

Owner's manuals for earlier model Volvos are
available in PDF format. Quick Guides and sup-
plements can also be found on the support site.
Select a model and a model year and download
the desired information.

Contact

Contact information for customer support and the
nearest Volvo retailer are available on the site.

Related information

•

About this manual (p. 15)

•

Contacting Volvo (p. 15)

INTRODUCTION

* Option/accessory.

Volvo ID

This is your personal ID that can be used to
access a number of services

Creating a Volvo ID

To create a Volvo ID, provide your personal email
address and then follow the instructions provided
in the email that you will receive from Volvo. This
can be done from:

•

An Internet-connected vehicle: Enter your
email address in the app that requires a
Volvo ID and follow the instructions provides
or press the Internet connect (

) button on

the center console and select

Apps

Settings

and follow the instructions provi-

ded.

•

Volvo On Call (VOC

*): download the latest

version of the VOC app and create a Volvo ID
on the start page.

Open Source Software Notice

The systems in your Volvo contain certain free/
open source and other software.

This product uses certain free / open source and
other software originating from third parties, that
is subject to the GNU General Public License
version 2 and 3 (GPLv2/GPLv3), GNU Lesser
General Public License version 3 (LGPLv3), The
FreeType Project License (“FreeType License”)
and other different and/or additional copyright
licenses, disclaimers and notices. The links how
to access the exact terms of GPLv2, GPLv3,
LGPLv3, and the other open source software
licenses, disclaimers, acknowledgements and
notices are provided to you below. Please refer to
the exact terms of the relevant License, regarding
your rights under said licenses. Volvo Car
Corporation (VCC) offers to provide the source
code of said free/open source software to you
for a charge covering the cost of performing such
distribution, such as the cost of media, shipping
and handling, upon written request. Please
contact your nearest Volvo retailer.

This offer is valid for a period of at least three (3)
years from the date of the distribution of this
product by VCC / or for as long as VCC offers
spare parts or customer support.

Portions of this product uses software
copyrighted

This product includes software under
following licenses:

GPL v2 : http://www.gnu.org/licenses/old-
licenses/gpl-2.0.html

•

Linux kernel (merge between MontaVista
2.6.31 kernel and kernel from
L2.6.31_MX51_ER_1007 BSP)

•

uBoot (based on v2009.08)

•

busybox (based on version 1.13.2.)

GCC runtime library exception: http://
www.gnu.org/licenses/gcc-exception.html

•

libgcc_s.so.1

LGPL v3: http://www.gnu.org/licenses/lgpl.html

•

Libc.so.6, libpthread.so.0, Librt.so.1

The FreeType Project License: http://
www.freetype.org/FTL.TXT

•

libfreetype.so.6 (version 2.4.3)

Related information

•

About this manual (p. 15)

These services vary and may be subject to change. Consult your Volvo retailer.

INTRODUCTION

Volvo and the environment

Volvo is committed to the well being of its cus-
tomers. As a natural part of this commitment, we
care about the environment in which we all live.
Concern for the environment means an everyday
involvement in reducing our environmental
impact.

Volvo's environmental activities are based on a
holistic view, which means we consider the over-
all environmental impact of a product throughout
its complete life cycle. In this context, design, pro-
duction, product use, and recycling are all impor-
tant considerations. In production, Volvo has
partly or completely phased out several chemicals
including CFCs, lead chromates, asbestos, and
cadmium; and reduced the number of chemicals
used in our plants 50% since 1991.

Volvo was the first in the world to introduce into
production a three-way catalytic converter with a
Lambda sond, now called the heated oxygen sen-
sor, in 1976. The current version of this highly
efficient system reduces emissions of harmful
substances (CO, HC, NOx) from the exhaust pipe
by approximately 95 – 99% and the search to
eliminate the remaining emissions continues.
Volvo is the only automobile manufacturer to
offer CFC-free retrofit kits for the air conditioning
system of all models as far back as the 1975
model 240. Advanced electronic engine controls
and cleaner fuels are bringing us closer to our
goal. In addition to continuous environmental

refinement of conventional gasoline-powered
internal combustion engines, Volvo is actively
looking at advanced technology alternative-fuel
vehicles.

When you drive a Volvo, you become our partner
in the work to lessen the car's impact on the
environment. To reduce your vehicle's environ-
mental impact, you can:

•

Maintain proper air pressure in your tires.
Tests have shown decreased fuel economy
with improperly inflated tires.

•

Follow the recommended maintenance
schedule in your Warranty and Service
Records Information booklet.

•

Drive at a constant speed whenever possible.

•

See a trained and qualified Volvo service
technician as soon as possible for inspection
if the check engine (malfunction indicator)
light illuminates, or stays on after the vehicle
has started.

•

Properly dispose of any vehicle-related waste
such as used motor oil, used batteries, brake
pads, etc.

•

When cleaning your vehicle, please use gen-
uine Volvo car care products. All Volvo car
care products are formulated to be environ-
mentally friendly.

FSC

The FSC

(Forest Stewardship Council

) symbol

indicates that the wood pulp used in this publica-
tion comes from FSC

certified forests and other

responsible sources.

Related information

•

Economical driving (p. 291)

•

Tires – tire economy (p. 302)

INTRODUCTION

Important warnings

Please keep the following warnings in mind
when operating/servicing your vehicle.

Driver distraction

A driver has a responsibility to do everything pos-
sible to ensure his or her own safety and the
safety of passengers in the vehicle and others
sharing the roadway. Avoiding distractions is part
of that responsibility.

Driver distraction results from driver activities that
are not directly related to controlling the vehicle
in the driving environment. Your new Volvo is, or
can be, equipped with many feature-rich enter-
tainment and communication systems. These
include hands-free cellular telephones, navigation
systems, and multipurpose audio systems. You
may also own other portable electronic devices
for your own convenience. When used properly
and safely, they enrich the driving experience.
Improperly used, any of these could cause a dis-
traction.

For all of these systems, we want to provide the
following warning that reflects the strong Volvo
concern for your safety. Never use these devices
or any feature of your vehicle in a way that dis-
tracts you from the task of driving safely. Distrac-
tion can lead to a serious accident. In addition to
this general warning, we offer the following guid-
ance regarding specific newer features that may
be found in your vehicle:

WARNING

•

Never use a hand-held cellular telephone
while driving. Some jurisdictions prohibit
cellular telephone use by a driver while
the vehicle is moving.

•

If your vehicle is equipped with a naviga-
tion system, set and make changes to
your travel itinerary only with the vehicle
parked.

•

Never program your audio system while
the vehicle is moving. Program radio pre-
sets with the vehicle parked, and use your
programmed presets to make radio use
quicker and simpler.

•

Never use portable computers or per-
sonal digital assistants while the vehicle
is moving.

Accessory installation

•

We strongly recommend that Volvo owners
install only genuine, Volvo-approved acces-
sories, and that accessory installations be
performed only by a trained and qualified
Volvo service technician.

•

Genuine Volvo accessories are tested to
ensure compatibility with the performance,
safety, and emission systems in your vehicle.
Additionally, a trained and qualified Volvo
service technician knows where accessories
may and may not be safely installed in your
Volvo. In all cases, please consult a trained

and qualified Volvo service technician before
installing any accessory in or on your vehicle.

•

Accessories that have not been approved by
Volvo may or may not be specifically tested
for compatibility with your vehicle. Addition-
ally, an inexperienced installer may not be
familiar with some of your car's systems.

•

Any of your car's performance and safety
systems could be adversely affected if you
install accessories that Volvo has not tested,
or if you allow accessories to be installed by
someone unfamiliar with your vehicle.

•

Damage caused by unapproved or improperly
installed accessories may not be covered by
your new vehicle warranty. See your Warranty
and Service Records Information booklet for
more warranty information. Volvo assumes no
responsibility for death, injury, or expenses
that may result from the installation of non-
genuine accessories.

Related information

•

About this manual (p. 15)

•

Volvo Structural Parts Statement (p. 20)

INTRODUCTION

Volvo Roadside Assistance

Your new Volvo comes with a four year roadside
assistance program.

Additional information, features, and benefits of
this program are described in a separate informa-
tion package in your glove compartment.

If you require assistance, dial:

In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)

In Canada 1-800-263-0475

Related information

•

Information on the Internet (p. 21)

Technician certification

In addition to Volvo factory training, Volvo sup-
ports certification by the National Institute for
Automotive Service Excellence (A.S.E.).

Certified technicians have demonstrated a high
degree of competence in specific areas. Besides
passing exams, each technician must also have
worked in the field for two or more years before a
certificate is issued. These professional techni-
cians are best able to analyze vehicle problems
and perform the necessary maintenance proce-
dures to keep your Volvo at peak operating con-
dition.

SAFETY

Occupant safety

Safety is Volvo's cornerstone.

Volvo's concern for safety

Our concern for safety dates back to 1927 when
the first Volvo rolled off the production line.
Three-point seat belts (a Volvo invention), safety
cages, and energy-absorbing impact zones were
designed into Volvo vehicles long before it was
fashionable or required by government regulation.

We will not compromise our commitment to
safety. We continue to seek out new safety fea-
tures and to refine those already in our vehicles.
You can help. We would appreciate hearing your
suggestions about improving automobile safety.
We also want to know if you ever have a safety
concern with your vehicle. Call us in the U.S. at:
1-800-458-1552 or in Canada at:
1-800-663-8255.

Occupant safety reminders

How safely you drive doesn't depend on how old
you are but rather on:

•

How well you see.

•

Your ability to concentrate.

•

How quickly you make decisions under
stress to avoid an accident.

The following suggestions are intended to help
you cope with the ever changing traffic environ-
ment.

•

Never drink and drive.

•

If you are taking any medication, consult your
physician about its potential effects on your
driving abilities.

•

Take a driver-retraining course.

•

Have your eyes checked regularly.

•

Keep your windshield and headlights clean.

•

Replace wiper blades when they start to
leave streaks.

•

Take into account the traffic, road, and
weather conditions, particularly with regard to
stopping distance.

•

Never send text messages while driving.

•

Refrain from using or minimize the use of a
cell phone while driving.

Related information

•

Recall information (p. 28)

•

Reporting safety defects (p. 29)

Recall information

Information regarding recalls or other service
campaigns is available on our website at
www.volvocars.com/us/.

On our website, select the "Own" tab on the
upper left side of the screen and click the head-
ing "Recall Information" on the right side of the
screen. Enter your Vehicle Identification Number
(VIN) for your vehicle (found at the base of the
windshield). If your vehicle has any open Recalls,
they will be displayed on this page.

Volvo customers in Canada

For any questions regarding open recalls for your
vehicle, please contact your authorized Volvo
retailer. If your retailer is unable to answer your
questions, please contact Volvo Customer Rela-
tions at 800-663-8255, Monday through Friday,
8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca.
You may also write us at:

Volvo Car Canada Ltd.

Customer Care Centre

9130 Leslie Street, Suite 101

Richmond Hill, Ontario L4B 0B9

Related information

•

Occupant safety (p. 28)

•

Reporting safety defects (p. 29)

SAFETY

Reporting safety defects

The following information will help you report any
perceived safety-related defects in your vehicle.

Reporting safety defects in the U.S.

If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying Volvo
Car USA, LLC. If NHTSA receives simi-
lar complaints, it may open an investi-
gation, and if it finds that a safety
defect exists in a group of vehicles, it
may order a recall and remedy cam-
paign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or Volvo Car
USA, LLC. To contact NHTSA, you may
either call the Auto Safety Hotline toll-
free at

1-888-327-4236

(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transpor-
tation, Washington D.C. 20590.

You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.

Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.

NHTSA can be reached at:

Internet:

http://www.nhtsa.gov

Telephone:

1-888-DASH-2-DOT
(1-888-327-4236).

Reporting safety defects in Canada

If you believe your vehicle has a defect that could
cause a crash or could cause injury or death, you
should immediately inform Transport Canada in
addition to notifying Volvo Car Canada Ltd.

Transport Canada can be contacted at:

1-800-333-0510

Teletypewriter (TTY): 613 990-4500

Fax: 1-819-994-3372

Mailing Address: Transport Canada - Road
Safety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1

Related information

•

Occupant safety (p. 28)

•

Recall information (p. 28)

Volvo V60 Cross Country (2018 year). Manual - part 1