Volkswagen Golf GTI (2023 year). Manual in english - page 4

 

  Index      Manuals     Volkswagen Golf GTI (2023 year). Manual in english

 

Search            copyright infringement  

 

   

 

   

 

Content      ..     2      3      4      5     ..

 

 

 

Volkswagen Golf GTI (2023 year). Manual in english - page 4

 

 

2. To engage the parking lock, press the
button.
3. Leave the vehicle with the electronic parking brake applied and the ignition switched on until a further message appears.
4. Then get professional assistance to have the system inspected. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Unusual noises when braking
If there are sustained scraping or squeaking noises when braking, that is a sign of worn brake pads on the front or rear axle.
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
2. Have all brake pads inspected and replaced, if necessary.
If the vehicle's braking performance changes
If the brake pads are worn or if you notice that your vehicle does not brake as usual, e.g. the braking distance suddenly increases:
1. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Volkswagen recommends
contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
2. Have all brake pads inspected and replaced, if necessary.
Start the engine
Starter button
The starter button replaces the ignition
lock (Press & Drive).
Fig. 84 Located in the lower area of the center console: Starter button for starting the engine (in vehicles with a manual gearbox).
Fig. 85 Located in the lower area of the center console: Starter button for starting the engine (in vehicles with a DSG automated transmission).
Vehicles with manual transmission: Start the engine with the starter button and by pressing the clutch pedal.
Vehicles with an automatic transmission: Start the engine with the starter button and by pressing the brake pedal.
The vehicle can only be activated when there is a valid vehicle key inside the vehicle.
Depending on the model, the starter button blinks to indicate readiness for use.
126
The electronic steering lock is activated when you leave the vehicle by opening the driver door when the ignition is switched off
Steering information.
Switching the ignition on or off
1. Press the starter button once without pressing the brake or clutch pedal
Automatic ignition switch off
If the vehicle recognizes that the driver is absent when the internal combustion engine is switched off, the ignition is automatically switched off after a certain amoun
of time.
Engine restart function
If no valid vehicle key is detected in the vehicle interior after stopping the engine, it can be started again within approximately five seconds. A message about this w
be shown in the instrument cluster display.
Once this time has elapsed, the vehicle can no longer be started without a valid vehicle key inside the vehicle.
WARNING
If the brake pedal is pressed when switching on the ignition, the engine will start immediately. This can cause unintentional vehicle movement and serious
injuries.
Avoid pressing the brake pedal when switching on the ignition if the engine is not intended to be started.
WARNING
If you leave vehicle keys unattended in the vehicle, children or unauthorized people could lock the doors and/or the trunk lid, start the engine, or switch on the
ignition and thereby activate electrical equipment, such as the power windows. This can cause accidents and serious or fatal injuries.
Always take all vehicle keys with you when leaving the vehicle.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may accidentally set the vehicle in motion or be subjected to very
high or low temperatures. There is a risk of accidents and serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
WARNING
Starting the engine in unventilated or enclosed spaces may cause poisonous gases to enter the vehicle interior. This can cause serious injuries and death due to
asphyxiation.
Never start the engine or let it run in unventilated or enclosed spaces, such as in garages.
Always switch the ignition off manually before leaving the vehicle and note any messages in the instrument cluster display.
The vehicle being stationary for long periods with the ignition switched on can cause the 12 V vehicle battery to drain and then it will not be possible to start the
engine.
Electronic immobilizer
The immobilizer helps prevent the engine from being started and the vehicle from being moved with an unauthorized vehicle key.
For vehicles with a starter button: In the remote control vehicle key, there is a chip used to automatically deactivate the electronic immobilizer when there is a valid
remote control vehicle key in the vehicle interior.
For vehicles with a starter button: The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle.
The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Only using Volkswagen Genuine vehicle keys will ensure that your vehicle operates correctly.
Start the engine
Start the engine
1. Switch the ignition on.
2. Set the electronic parking brake.
127
3. Vehicles with an automatic transmission: Press and hold the brake pedal until the engine has started. Engage gear
or the parking lock
Vehicles with manual transmission: Fully press and hold the clutch pedal until the engine has started. Bring the gearshift lever to the neutral position.
4. Press the starter button Starter button briefly and do not press the accelerator pedal. A valid vehicle key must be inside the vehicle for the engine to start.
5. If the engine does not start, stop the starting procedure and try again after approximately one minute.
6. If the vehicle was locked with the vehicle key, the starter button will be deactivated. If you are in the vehicle and you need to start the engine, unlock the vehicle
first or perform an emergency start.
Performing an emotion start (R models only)
1. Switch the ignition on.
2. Set the electronic parking brake.
3. Press and hold the starter button with the brake pedal not depressed until the message Please depress the brake appears in the instrument cluster.
4. Press and hold the brake pedal until the engine has started, but do not press the accelerator pedal. The engine starts with a briefly increased idle speed. A valid
vehicle key must be inside the vehicle for the engine to start.
5. If the engine does not start, stop the starting procedure and try again after approximately one minute.
6. If the vehicle was locked with the vehicle key, the starter button will be deactivated. If you are in the vehicle and you need to restart the engine, unlock the
vehicle or perform an emergency start.
WARNING
Starting the engine in unventilated or enclosed spaces may cause poisonous gases to enter the vehicle interior. This can cause serious injuries and death due to
asphyxiation.
Never start the engine or let it run in unventilated or enclosed spaces, such as in garages.
WARNING
Hot vehicle parts and exhaust can ignite flammable or explosive materials in the vicinity. This can lead to fires and cause accidents and serious or fatal injuries.
Never start the engine or leave the engine running if oil, fuel or other flammable operating equipment is in the vicinity of the vehicle or is escaping from the
vehicle.
Do not use any start boosters.
WARNING
An unattended vehicle which is ready to drive may cause accidents and severe injuries.
Never leave the vehicle unattended when the engine is running, especially if a gear is engaged.
NOTICE
Incorrect handling of the vehicle can increase wear to components, such as the engine or starter, or cause damage.
Avoid restarting the engine while driving or directly after turning off the engine.
Avoid high engine speeds, full acceleration and heavy engine loads when the engine is cold.
Be aware that at high altitudes, the air density is lower, which can make it more difficult to start the engine.
NOTICE
Uncombusted fuel can damage the catalytic converter.
Do not tow-start or push-start the vehicle.
Do not let the engine run to warm up while the vehicle is parked. Begin driving as soon as there is enough visibility through the windows. This allows the engine
to reach its operating temperature sooner and reduces the emissions.
Major electrical equipment switches off temporarily when starting the engine.
If there is no vehicle key in the vehicle or the key is not detected, a message will appear in the instrument cluster display. This can occur if another signal
interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.
For example, if the vehicle key button cell battery is weak or drained, the engine cannot be started with the starter button. If this is the case, use the emergency
start function.
128
After starting, operating noises may be temporarily higher than usual while the engine is cold. This is normal and not a cause for concern.
Troubleshooting
Engine control malfunction
The red warning light turns on.
The vehicle's drive power may be limited or not present at all. It may not be possible to continue driving, or only with limitations.
Do not continue driving!
1. Safely park the vehicle.
2. Pay attention to the text in the instrument cluster.
3. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance and have the engine control checked.
Engine control malfunction
The yellow indicator light turns on.
The vehicle's drive power may be limited.
1. The instrument cluster displays the message Error: drive system. Please visit workshop.
2. Have the engine checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Engine control malfunction
The yellow indicator light turns on.
The driving performance has been limited to prevent the engine control components from overheating.
The instrument cluster displays the message Error: drive system. Performance is limited.
It is possible to continue driving with reduced driving performance.
The driving performance limitation is removed in the following scenarios:
The engine control components are no longer within a critical temperature range.
Engine speed limited
The yellow indicator light turns on.
The engine speed has been limited to reduce the risk of the engine overheating, and the speed is also displayed in the instrument cluster display.
The engine speed limitation is removed in the following scenarios:
The engine is no longer within a critical temperature range.
The driver’s foot is removed from the accelerator pedal.
together with
Engine speed limitation due to engine control malfunction
The yellow indicator lights turn on.
The engine speed limitation is triggered by an engine control malfunction.
The drive system's power may be limited.
1. Make sure the displayed RPM is not exceeded.
2. Have the engine checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Valid vehicle key cannot be detected
129
Fig. 86 In the center armrest: Emergency start function.
A corresponding indicator appears in the instrument cluster display.
If the vehicle key has a weak or drained button cell battery, the vehicle key may not be able to be detected.
An emergency start must be performed:
1. Press and hold the brake pedal.
2. Place the vehicle key in the rear cup holder in the center armrest and press the starter button fig. 86.
The ignition will switch on automatically and the engine may start.
The engine cannot be started
If an unauthorized vehicle key is used or the system is malfunctioning, a corresponding indicator appears in the instrument cluster display.
1. Use an authorized vehicle key.
2. If the malfunction persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Stopping the engine
Stopping the engine
1. Bringing the vehicle to a stop
2. Park the vehicle.
3. Press the starter button briefly. If the engine cannot be turned off, use the emergency stop function.
4. Pay attention to the messages in the instrument cluster.
Car wash function
Vehicles with an automatic transmission: If the ignition is switched off in gear
, the vehicle will be capable of rolling for 30 minutes. After this time, the parking lock
is automatically engaged when the vehicle is stationary. Approximately one minute before the parking lock is automatically engaged, a corresponding message is
shown in the instrument cluster display.
Exit warning
When the driver door is opened, a warning chime sounds and warning notifications appear in the instrument cluster display to warn you that you are exiting a
vehicle that can roll.
WARNING
When the engine is switched off, certain vehicle systems do not work or only work in a limited way, such as the brake booster or power steering. As a result, you
must use more force for steering and you must apply more pressure on the brake pedal to stop. When the vehicle is moving, this can result in loss of control of
the vehicle, accidents and serious or fatal injuries.
Never switch off the engine while the vehicle is in motion.
WARNING
13
When the engine is switched off, the airbags and safety belt pretensioners will not function. This can cause serious or fatal injuries in the event of accidents.
Never switch off the engine while the vehicle is in motion.
WARNING
If the ignition is switched off, the steering lock can engage and you would no longer be able to steer the vehicle. When the vehicle is moving, this can result in
loss of control of the vehicle, accidents, and serious or fatal injuries.
Never switch off the ignition when the vehicle is in motion.
WARNING
The parts of the exhaust system become very hot and can ignite flammable materials, for example shrubs, leaves, dry grass or spilled fuel. This can lead to a fire
and cause accidents and serious or fatal injuries.
Never park the vehicle in such a way that the exhaust system components come into contact with flammable materials under the vehicle.
Never use additional undercoating or corrosion protection for exhaust pipes, catalytic converters, heat shields, or particulate filters.
NOTICE
The engine can overheat after turning it off if the vehicle is driven with a high engine load for a long period of time.
Let the engine run in neutral for approximately two minutes before turning it off.
The radiator fan in the engine compartment may continue running for several minutes after turning the engine off, even if the ignition is switched off. The
radiator fan will turn off automatically.
Troubleshooting
The engine cannot be turned off
The engine cannot be turned off when the starter button is pressed briefly.
An emergency stop must be performed:
1. Press the starter button twice within several seconds or press and hold one time.
The engine will stop automatically Starter button.
Start/Stop system
Start-stop system
The start-stop system automatically
switches the engine off when you stop
and when the vehicle is stationary. The
engine starts again automatically when
needed.
Switching on the start-stop system
The function is automatically activated every time the ignition is switched on.
Always manually deactivate the start-stop system when driving through water.
1. Press and hold the brake pedal to stop the vehicle.
The engine turns off shortly before the vehicle becomes stationary.
2. To restart the engine, take your foot off the brake pedal or press the accelerator pedal.
Indicator lights
When indicator light
comes on, the start-stop system is available and the automatic engine stop is active.
When indicator light
comes on, the start-stop system is not available
Important conditions for automatic engine switch off
The driver is wearing their safety belt.
The driver door is closed.
The hood is closed.
A minimum engine temperature has been reached.
131
The vehicle interior temperature is within the preset temperature value and air humidity is not too high.
The air conditioner's defrost function is not switched on.
The charge level of the 12-volt vehicle battery is sufficient.
Vehicles with mHEV system: The charge level of the 48-volt vehicle battery is sufficient.
The temperature of the 12-volt vehicle battery is neither too low or too high.
The vehicle is not on a large uphill or downhill gradient.
The steering wheel is not significantly turned.
Reverse gear is not engaged.
Park Assist is not activated.
If the conditions for automatic engine switch-off are only achieved during a stationary phase, then the engine may also switch off at this point, e.g. if the defrost
function is switched off.
Conditions for automatic restart
The engine can start automatically under the following conditions:
If the vehicle interior heats up or cools down significantly.
If the vehicle starts to move.
If the electrical voltage in the 12-volt vehicle battery falls.
Vehicles with mHEV system: If the electrical voltage in the 48 V battery falls.
In principle the following applies: The engine always restarts automatically when required for the identified situation and vehicle.
Conditions that make manual engine start necessary
The engine must be started manually under the following conditions:
The driver’s door is opened.
The hood is opened.
Manually deactivating and activating the start-stop system
The start/stop system can be manually deactivated and activated in the Infotainment system.
Manually deactivating the start-stop system:
1. Tap the Vehicle function key in the menu selection.
2. Tap the Status function key.
3. Tap the
StartStop function key to deactivate the start-stop system. If the start/stop system is deactivated, the
StartStop function key has a blue
background.
Manually activating the start-stop system:
1. Tap the Vehicle function key in the menu selection.
2. Tap the Status function key.
3. Tap the
StartStop function key to activate the start-stop system.
If the start/stop system has switched off the engine, it will start again as soon as the system is deactivated with the
StartStop function key.
Vehicles with mHEV system: If the start-stop system has switched off the engine and the system was deactivated via the
StartStop function key, the engine w
only start when the vehicle is stationary.
Always manually deactivate the start-stop system when driving through water.
Deactivating the start-stop function does not deactivate the eco-coasting function.
Start/stop mode with Adaptive Cruise Control (ACC)
The engine is switched off after the Adaptive Cruise Control (ACC ) has brought the vehicle to a stop with active braking support.
In the following scenarios, the engine restarts if ACC is active:
The accelerator pedal is pressed.
ACC resumes speed and cruise control again.
The vehicle in front has moved on.
The engine also restarts if the Adaptive Cruise Control (ACC) is deactivated and the vehicle in front moves on.
WARNING
132
If the start-stop system is activated during work in the engine compartment, the motor may start suddenly. This can cause accidents and serious injuries.
Always deactivate the start-stop system when working in the engine compartment.
WARNING
With the ignition switched off, certain vehicle systems do not work or only work in a limited way, such as the brake booster or power steering. As a result, you
must use more force for steering and you must apply more pressure on the brake pedal to stop. When the vehicle is moving, this can result in loss of control of
the vehicle, accidents and serious or fatal injuries.
Never switch off the ignition when the vehicle is in motion.
WARNING
With the ignition switched off, the airbags and safety belt pretensioners will not function. This can cause serious or fatal injuries in the event of accidents.
Never switch off the ignition when the vehicle is in motion.
WARNING
If the ignition is switched off, the steering lock can engage and you would no longer be able to steer the vehicle. When the vehicle is moving, this can result in
loss of control of the vehicle, accidents, and serious or fatal injuries.
Never switch off the ignition when the vehicle is in motion.
NOTICE
If the start-stop system is used for a very long period of time at very high outside temperatures, this can damage the 12-volt vehicle battery.
Avoid using the start-stop system at very high outside temperatures.
In some cases you may need to restart the engine manually. Pay attention to the relevant message on the instrument cluster display.
Always manually deactivate the start-stop system when driving through water.
Troubleshooting
The engine no longer starts automatically
The red warning light turns on.
There is a start-stop system malfunction.
1. Start the engine manually Start the engine.
2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Manual transmission
Manual transmission: Engaging a gear
133
Fig. 87 Gear shift pattern for 6-speed manual transmission. Your vehicle may be equipped with a 5-speed manual transmission.
Engaging forward gear
The positions of the individual gears are depicted on the gear lever.
1. Fully depress the clutch pedal and hold.
2. Move the gearshift lever into the preferred position fig. 87
3. Release the clutch pedal to engage the clutch.
In some countries the clutch pedal must be fully depressed to start the engine.
Engaging reverse gear
Only select reverse gear when the vehicle is stationary.
1. Fully depress the clutch pedal and hold.
2. Move the gearshift lever to the neutral position and push it down.
3. Push the gearshift lever all the way to the left and then forward into the reverse gear position fig. 87
4. Release the clutch pedal to engage the clutch.
Downshifting
You should always downshift gear-by-gear when driving, i.e. into the next gear down, and at engine speeds that are not too high. At high speeds or engine speeds,
skipping a gear or several gears when downshifting can result in damage to the clutch or transmission, even if the clutch is not engaged when doing so.
WARNING
Incorrectly downshifting into gears that are too low can result in loss of vehicle control as well as accidents and serious or fatal injuries.
Always select an appropriate gear for the relevant driving situation.
WARNING
Fast acceleration or switching off the ASR can cause traction loss and sliding on slippery roads, such as on wet, icy or dirty roads. This could cause loss of
vehicle control, accidents and serious or fatal injuries.
Only accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when other road users will not be endangered by the vehicle's
acceleration and driving style.
Always adapt your driving style to the flow of traffic.
WARNING
As soon as a gear is engaged and the clutch pedal has been released, the vehicle immediately begins to move when the engine is running. This applies even if
the electronic parking brake is switched on. Unintentional vehicle movement may cause accidents and serious injuries.
Never engage reverse gear when the vehicle is in motion.
134
NOTICE
If the gearshift lever is shifted to a gear that is too low at high speeds or high engine speeds or if the clutch pedal remains pressed and is not engaged,
significant damage to the clutch and transmission can result.
Always select an appropriate gear for the relevant driving situation.
Avoid pressing the clutch unnecessarily and for too long.
NOTICE
If the manual transmission is not used properly, this may cause damage or premature wear.
Do not rest your hand on the gearshift lever while driving. The pressure from your hand is transmitted to the selector forks in the transmission.
Ensure that the vehicle is completely stationary before engaging reverse gear.
Always fully depress the clutch pedal when shifting gears.
Do not hold your vehicle stationary on inclines by “slipping” the clutch while the engine is running.
Early upshifting helps to save fuel and reduces operating noise.
Troubleshooting
Clutch “slips”
The yellow indicator light turns on.
The clutch does not transmit the full engine torque.
1. Take foot from clutch pedal if required.
Clutch overheats
The yellow indicator light comes on, an audible warning may sound, and additional warning lights and a message may be shown in the display of the instrument
cluster.
The clutch may, for example, overheat upon frequent starting.
1. Stop at the next opportunity.
2. Disengage the transmission.
3. Set the electronic parking brake.
4. Allow the transmission to cool down with the engine running.
5. If the indicator light does not disappear, do not continue driving, and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Otherwise, the transmission could become severely damaged.
Faulty clutch
The yellow indicator light turns on.
The clutch is faulty.
1. Drive on carefully.
2. Immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system checked. Otherwise the clutch may
become severely damaged. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Automatic transmission
Automatic transmission: Selecting a position
135
Fig. 88 Selector lever of the automatic transmission.
Button for the parking lock.
When the ignition is switched on, the gear position that is currently selected is shown on the instrument cluster display and on the selector lever.
When operating the brake or selecting a gear, the gear shift pattern is displayed in the instrument cluster.
The drive gears are locked. Only select this gear when the vehicle is stationary.
To engage the parking lock, press the
button fig. 88.
If the engine is switched off while in the
or gear, the transmission position is automatically engaged and the vehicle is prevented from rolling away.
If the engine is switched off when selector lever position
is selected, the transmission remains in neutral position for approximately 30 minutes and only then
activates the parking lock
(car wash function) Stopping the engine.
Reverse gear is selected. Only select this gear when the vehicle is stationary. The transmission is in the neutral setting. No power is transferred to the wheels
and the engine braking effect is not available.
gear: normal program.
The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the engine load, the personal driving style,
and the driving speed.
gear: sport program.
The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power reserves. The shifting time depends on
the engine load, the personal driving style, and the driving speed.
To switch between gears and
, tap the selector lever toward the rear.
The selector lever will always spring back to the center position.
Selector lever position
+: Sport Plus program
The forward gears automatically upshift later and downshift earlier than in gear in order to fully utilize the engine power reserves.
Activating the Sport Plus program:
1. Select the Drift or Special driving mode in the Driving Mode Selection
Selecting the driving mode. The Sport Plus program is active immediately.
Deactivating the Sport Plus program:
1. Tap the selector lever toward the rear.
To switch between the and
+ gears, tap the selector lever toward the rear.
Changing gear
To select the nearest selector lever position, move the selector lever backward or forward to the first pressure point. The selector lever will then return to its starting
position.
To skip a selector lever position, move the selector lever beyond the pressure point and in the direction you require. The selector lever will then return to its starting
position. It is therefore possible to switch directly from gear to gear
, for example. This skips gear
WARNING
If the brake pedal is released while the engine is running and gear
or is engaged, the vehicle will start moving. This can cause unintentional vehicle
movement and accidents and serious injuries.
When the engine is running and the
or gear is engaged, hold the vehicle with the brake pedal.
136
As the driver, never leave the driver seat when the engine is running and a gear is engaged.
If you have to leave the vehicle while the engine is running, always set the electronic parking brake and move the selector lever to the
position.
WARNING
Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to an accident and serious or fatal injuries.
Never press the accelerator pedal when engaging a gear.
Never shift into reverse gear or engage the parking lock while the vehicle is moving.
WARNING
If the vehicle is left in selector lever position on inclines, the vehicle will roll downhill even if the engine is switched on. This can cause accidents and serious
injuries.
Never leave the vehicle in selector lever position
NOTICE
If the electronic parking brake is not switched on when the vehicle is stationary and the brake pedal is released when the parking lock
is engaged, the vehicle
may move forward or backward a few inches. This can cause damage to the vehicle.
Always set the electronic parking brake first before releasing the brake pedal.
If
is engaged by mistake while driving, take your foot off the accelerator pedal. Wait until the engine is at idle speed in neutral before shifting into a drive
gear.
Shifting using tiptronic
Fig. 89 Steering wheel with shift paddles for Tiptronic.
The tiptronic mode allows you to shift
gears manually on an automatic
transmission.
You can switch to the tiptronic program from gears and by pulling a shift paddle fig. 89.
The tiptronic program is switched on temporarily from gear
The tiptronic program is switched on permanently from gear
When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically when the speed threshold i
reached.
Once the gearbox has switched to the Tiptronic program, this is indicated in the instrument cluster display with
If the engine is switched off while the gearbox is in Tiptronic mode, the gearbox engages the electronic parking brake . The vehicle is secured from rolling away.
Operating Tiptronic with the shift paddles
To shift up a gear, pull the right-hand shift paddle toward the steering wheel fig. 89.
To shift down a gear, pull the left-hand shift paddle toward the steering wheel.
To engage the lowest gear, pull the left-hand shift paddle toward the steering wheel and hold it there.
When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.
When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.
137
Leaving the tiptronic program
1. Exits automatically after 8 seconds if the tiptronic program was initiated from gear
Or: push the selector lever back and release again to engage gear
Or: Pull the right-hand shift paddle towards the steering wheel for about three seconds and release again.
Gear
+: Sport Plus program, manual mode
The forward gears are shifted up and down manually in order to fully utilize the engine's power reserves. The gear does not shift automatically when the engine
speed threshold is reached.
Activating the
+ program:
1. Select the Drift or Special driving mode in the Driving Mode Selection
Selecting the driving mode. The Sport Plus program is active immediately.
2. Pull the right- or left-hand shift paddle fig. 89.
Deactivating the
+ program:
1. Pull the right-hand shift paddle toward the steering wheel and hold it there fig. 89.
Or: Tap the back of the selector lever.
WARNING
Incorrectly downshifting into gears that are too low can result in loss of vehicle control as well as accidents and serious or fatal injuries.
Only change gear when the driving situation permits it.
NOTICE
At high vehicle or engine speeds, the clutch and gearbox can sustain significant damage if the selected gear is too low.
Always select an appropriate gear for the relevant driving situation.
Early upshifting helps to save fuel and reduces operating noise.
Driving with an automatic transmission
The transmission shifts up and down
automatically when in the forward
driving gears.
Driving on an incline
The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills
in the neutral setting.
1. Reduce your speed.
2. Switch the transmission to tiptronic mode.
3. Downshift using the shift paddles on the steering wheel.
Stopping and starting to drive uphill
The steeper the hill, the lower the gear that you should select.
Coasting with a DSG® automated transmission
When coasting, the vehicle's momentum is used to save fuel with predictive driving. The engine does not slow down the vehicle, so it can roll for a longer period.
This function is only available in gear and within a speed range of approx. 7 to 160 km/h (approx. 4 to 99 mph) when the accelerator pedal is not depressed.
R models only: The coasting feature is only available in the Comfort driving mode.
If the brake pedal is depressed when rolling below a speed of approx. 40 km/h (approx. 25 mph), the engine will remain switched off until the vehicle is stationary.
If the brake pedal is depressed when rolling above a speed of approx. 40 km/h (approx. 25 mph), the coasting feature will be deactivated and the engine will start.
When rolling without braking, the engine starts again automatically when the vehicle reaches “creeping pace”.
The engine may restart automatically to ensure the engine restarts safely and there is a secure supply of electricity to the vehicle electrical system.
Triggering the coasting feature
1. Vehicles with eco-coasting function: In the Driving Mode Selection, select the Eco or Comfort driving mode.
2. Take your foot off the accelerator. The engine is disengaged and in neutral. The vehicle is rolling without any engine braking effect.
3. Vehicles with eco-coasting function: Take your foot off the accelerator. The engine may be disengaged and switched off automatically.
138
Interrupting coasting
1. Press the brake pedal.
Or: Briefly press the accelerator pedal.
Or: Pull the shift paddle toward the steering wheel.
Or: change driving modes from Eco or Comfort.
Kick-down
The kick-down function makes maximum acceleration possible in the and gears or in tiptronic mode.
When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM
This utilizes the full acceleration power of the vehicle
With the kick-down function, the automatic upshift to the next gear only occurs if the maximum predefined engine RPM is reached.
When the Eco driving mode is selected and the accelerator pedal has been depressed beyond the pressure point, engine performance is controlled to provide the
vehicle with maximum acceleration.
Launch Control Program
The Launch Control Program provide maximum acceleration from a standstill.
1. To open the Launch Control Program, tap TCS off in the Infotainment system.
Or: tap ESC off.
Or: tap ESC Sport to activate it.
2. Use your left foot to press down on the brake pedal and hold it.
3. Select gear
Or: activate tiptronic mode.
Or: depending on the vehicle equipment: select Race driving mode.
4. Use your right foot to operate the accelerator pedal until an engine speed of approx. 2000 rpm to 4000 rpm is automatically maintained.
Depending on the model, a message is shown in the instrument cluster display to indicate activation of the Launch Control Program.
5. To start the vehicle with maximum acceleration, take your left foot off the brake
6. Switch the traction control system and ESC back on or switch ESC Sport off after acceleration.
The Launch Control Program is only available if the transmission has “warmed up” and the steering wheel is pointing “straight ahead”.
WARNING
Fast acceleration or switching off the ASR or ESC or activating ESC Sport can cause traction loss and sliding. This could cause loss of vehicle control,
accidents, and serious or fatal injuries, especially on slippery roads, such as on wet, icy or dirty roads.
Always adapt your driving style to the flow of traffic.
Only use the kick-down function, Launch Control Program or accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when
other road users will not be endangered by the vehicle's acceleration and driving style.
Switch ASR or ESC back on or switch ESC Sport back off after acceleration.
WARNING
Prolonged braking causes the brakes to overheat. This can considerably reduce braking performance, considerably increase braking distance and possibly lead
to a total brake system malfunction. Accidents and serious or fatal injuries could result.
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long.
NOTICE
If the vehicle rolls with the engine switched off, the transmission is not lubricated. This can cause the automatic transmission to overheat and can damage it.
If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away.
Never let the vehicle roll in gear, especially when the engine is stopped.
NOTICE
Vehicles with the Launch Control Program: All vehicle components are put under intense strain when accelerating with the Launch Control Program. This can
139
cause increased wear.
Only use this function if the vehicle is at operating temperature.
NOTICE
If the brake pads “rub” when the brake pedal is pressed lightly, wear is increased.
Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary.
Troubleshooting
The engine is not starting
The green indicator light turns on.
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.
1. Press the brake pedal to select a gear.
Transmission overheating
The yellow indicator light turns on.
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.
1. At the next opportunity, stop and let the transmission cool down with the parking lock
engaged and the engine running
2. If the indicator light does not turn off, do not continue driving.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
Transmission overheating
The red warning light turns on.
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.
The DSG® automated transmission can become too hot, for example due to frequently starting up on slopes.
Do not continue driving!
1. Let the transmission cool down with the parking lock engaged and the engine running
2. If the warning light stays on, stop driving.
3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. Otherwise, the transmission could become severely
damaged.
Selector lever lock emergency release
If there is a loss of power, for example due to the 12 V vehicle battery being drained, and the vehicle should be towed, then the selector lever lock must be released
manually. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Emergency program
If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The DSG
®
automated transmission runs in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.
With the DSG® automated transmission, it may no longer be possible to drive in reverse gear in some cases.
In all cases, have the DSG ® automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Vehicle is not moving even when a drive gear is engaged
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.
1. Press the brake pedal and select the drive position again.
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See an authorized Volkswagen dealer or authorized Volkswagen Servic
Facility for assistance to have the system checked.
WARNING
If the parking lock is released and the electronic parking brake is switched off, the vehicle may start to move unexpectedly on inclines or hills. This can cause
accidents and serious injuries.
14
Never release the parking lock once the electronic parking brake is switched off.
NOTICE
If the vehicle rolls with the engine off and the selector lever in position
for a long period of time or at high speed, the DSG® automated transmission will be
damaged.
Do not allow the vehicle to roll for a long period of time or at high speed with the engine off and in the
gear, e.g. in the case of towing.
NOTICE
If the transmission gets too hot or overheats, this may lead to increased wear or damage to the component.
Avoid starting the vehicle and driving slowly, like at walking speed, while the transmission is overheated.
Drive faster than approx. 20 km/h (approx. 12 mph) or immediately stop the vehicle safely the first time the vehicle indicates that the transmission is
overheating.
Stop the vehicle safely as soon as possible and switch off the engine if the message and audible warning are repeating approximately every 10 seconds.
Let the transmission cool down.
Only start driving again when the audible warning is no longer sounding.
Messages about driving
General driver information
Anticipatory driving
An inconsistent driving style increases consumption. When the driver actively pays attention to traffic, this can prevent frequent acceleration and braking
maneuvers. Maintaining enough distance to the vehicle driving ahead helps you to drive with better anticipation.
Avoiding full acceleration
Excessively high speeds increase the rolling resistance and air resistance and with that, the power needed to move the vehicle. Never drive at the maximum vehicl
speed.
Checking tire pressures
Low tire pressures cause wear as well as increased rolling resistance of tires, and this increases consumption. Use tires with optimal rolling resistance.
Adapt the tire pressures to the load:
Follow the specifications on the tire pressure label Checking the tire pressure.
Tire Pressure Monitoring System How the Tire Pressure Monitoring System Works .
Using synthetic engine oil
Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute significantly better and faster when cold-starting the engine
WARNING
If you drive at high speed and without sufficient safety distance, accidents and serious or fatal injuries can result.
Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and traffic conditions.
Breaking in the engine
A new engine needs to be broken in
during the first 1500 km (approx.
1000 miles). All moving parts should be
able to work together. During the first
few hours of operation, the engine has
a higher internal friction than it will
later.
Up to 1000 km (approx. 600 miles)
Do not accelerate fully.
Do not use more than two thirds of the maximum engine RPM.
Between 1000 and 1500 km (approx. 600 to 1000 miles)
1. Increase the speed and engine RPM gradually.
141
The driving style during the first 1500 km (approx. 1000 miles) also affects the engine's quality. Even after that - especially when the engine is cold - the engine
should be driven at moderate engine speeds to reduce engine wear and increase the possible mileage.
New tires and brake pads must be carefully broken in.
NOTICE
Driving at too low an RPM can cause increased wear and damage to the engine.
Do not drive at an insufficient engine speed.
Downshift if the engine stops running “smoothly”.
If the new engine is broken in gently, its service life is increased while, at the same time, reducing engine oil consumption.
Gear recommendation
Fig. 90 Gear recommendation on the instrument cluster display.
Currently selected gear.
Recommended gear for you to select.
Depending on the vehicle equipment, a recommendation to select a fuel-saving gear can be displayed as a number in the instrument cluster while you are driving
fig. 90.
Vehicles with an automatic transmission: To do this, the transmission must be in the tiptronic program.
If the optimal gear is currently selected, no gear recommendation is made. The gear that is currently selected is displayed.
CAUTION
The gear recommendation is simply an aid and cannot replace the driver's attention and responsibility. Selecting an unsuitable gear for the driving situation may
lead to accidents and injuries.
Always select the correct gear for the relevant driving situation, such as when overtaking or driving uphill.
An optimally selected gear helps to save fuel.
For vehicles with manual transmission, the gear recommendation display is turned off when you press the clutch pedal. For vehicles with automatic
transmission, the gear recommendation display is turned off when you leave the tiptronic position.
Eco tips
The correct driving style can help to
reduce consumption, pollution, and
wear on the engine, brakes, and tires.
The following tips will help you
conserve the environment and your
money.
142
Fig. 91 Fuel consumption in l/100 km (mpg) for two different environmental temperatures.
Energy recuperation in vehicles with mHEV system
Whenever you brake or decelerate, energy can be recovered and stored.
Whenever you have to brake and rolling is not possible, the switch from the accelerator pedal to the brake pedal should be quick and even. This ensures the best
possible use of energy recuperation. No fuel is consumed.
Using the freewheel function
Vehicles with an automatic transmission: If neither the accelerator nor the brake pedal are pressed in gear
, the vehicle will roll (“coasting feature”) using almost n
energy.
With the Eco coasting function, the engine will not only disengage but will also stop. No energy is recuperated, but the vehicle can roll a very long distance without
fuel consumption with a predictive driving style.
Reducing to idle speed
Start driving immediately at low speeds. When stationary for a long time, do not shift to idle, but rather stop the engine, for example when in a traffic jam or at a
railroad crossing. On vehicles with an activated start-stop system, the engine can turn off automatically when the vehicle is stopped and when stationary.
Refuel in moderation
A full fuel tank increases the vehicle weight. A fuel tank that is half to three-quarters full is best suited for city driving.
Avoid short trips
A cold engine has a very high consumption rate. The optimal operating temperature is only reached after several kilometers (miles). When outside temperatures are
very low, for example in winter, the consumption is much higher than average fig. 91. Plan trips economically and combine short trips.
Have maintenance performed regularly
Regular maintenance is required for fuel-efficient driving and increases the service life of the vehicle.
Removing unnecessary weight
Clearing out the luggage compartment, for example by removing empty crates or unneeded child restraints, can reduce consumption.
To keep the vehicle air resistance as low as possible, remove accessories such as ski, bicycle, and roof racks after use.
Saving energy
The alternator, which is powered by the engine, generates power for the electrical equipment, such as the climate control system, window heating, or ventilation.
Saving energy is simple, for example:
When temperatures are high, air out the vehicle before driving and drive short distances with the windows open. Then turn on the climate control system.
Turn off electrical equipment when it is no longer needed.
NOTICE
If the vehicle rolls down mountains or hills in neutral
, the transmission is not lubricated. This can cause the automatic transmission to overheat and can
damage it.
Never leave the vehicle in neutral gear, especially when the engine is stopped.
143
An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacemen
parts that are particularly energy efficient, such as new tires.
Driving a loaded vehicle
Heed the following for good vehicle handling when the vehicle is loaded:
Stow all cargo securely Transporting.
Accelerate with extra care and caution.
Avoid sudden braking and driving maneuvers.
Brake earlier than usual.
If necessary, read and heed the information about roof racks
Roof rack.
WARNING
Sliding loads can considerably impair the driving stability and safety of your vehicle, and increase the braking distance when you brake hard or perform
emergency braking. This can cause accidents and serious or fatal injuries.
Correctly secure the load to prevent it from sliding.
Use suitable tie-downs or securing straps on heavy objects.
Engage the rear seat backrests and, if necessary, the adjustable rear seats securely.
Driving with an open trunk lid
Driving with an open trunk lid can be especially dangerous. Secure all objects and the open trunk lid correctly and take sufficient precautions to reduce the amount
of poisonous exhaust that enters the vehicle.
WARNING
If driving with the trunk lid unlocked or open, loose objects can fall out of the vehicle and injure other road users. This can cause accidents and serious or fatal
injuries.
Always drive with the trunk lid closed.
Store all objects in the luggage compartment securely.
Always drive carefully and anticipate upcoming traffic situations.
Avoid abrupt or sudden driving and braking maneuvers because the open trunk lid can move in an uncontrolled manner.
If there is a roof rack with cargo on the trunk lid, always remove it before driving with an open trunk lid.
WARNING
Objects protruding from the luggage compartment change the vehicle length and may possibly endanger other road users. This can cause accidents and
serious or fatal injuries.
Follow the legal regulations.
Mark objects sticking out of the luggage compartment so they will be visible to others on the road.
Never use the trunk lid to secure or wedge objects.
WARNING
Among other substances, engine exhaust gases contain carbon monoxide, an odorless and colorless poisonous gas. If driving with the trunk lid open,
poisonous exhaust may enter the vehicle interior, leading to a loss of consciousness, carbon monoxide poisoning, accidents and serious or fatal injuries.
To prevent poisonous exhaust from entering the vehicle, always drive with the trunk lid closed.
Close all windows.
Close the power sunroof.
Switch off recirculation mode.
Open all the air vents in the instrument panel.
Switch the blower to the highest blower level.
144
Always drive with the trunk lid closed if the load can be transported with the trunk lid closed.
NOTICE
Opening the trunk lid changes the height and possibly the length of the vehicle. This can cause damage to the vehicle if driving carelessly.
Be aware of the changed outer dimensions, such as when driving through underpasses.
Driving through water on roads
Note the following to reduce the risk of vehicle damage when driving through water, for example on flooded roads:
The water must not be any higher than the bottom of the vehicle body
Do not driver faster than walking speeds.
Never stop the vehicle, drive in reverse, or stop the engine in water.
Oncoming vehicles create waves that can raise the water level for your vehicle enough that it is not safe to drive through.
Always manually deactivate the start-stop system when driving through water Start/Stop system.
WARNING
When driving through water, mud, slush, etc., the braking effect may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can
extend the braking distance. This could cause a loss of vehicle control, accidents and serious or fatal injuries.
Perform careful braking maneuvers to dry and remove ice from the brakes.
Do not endanger road users or disregard legal regulations during braking maneuvers.
Avoid abrupt and sudden braking maneuvers directly after driving through water.
NOTICE
Driving through water can greatly damage or corrode parts of the vehicle, e.g. electronics.
Never drive through salty water.
Using fresh water, immediately rinse any parts of the vehicle that may have come into contact with salty water.
Protect electronic components against contact with water.
Operating the vehicle in different countries and continents
Approval regulations
The vehicle was manufactured by the factory for a specific country and meets those requirements and approval regulations that were valid at the time of vehicle
manufacture
If the vehicle will be used temporarily or for a brief period in another country, then read and observe the following information.
Safety standards and regulations
Some countries have special safety standards and regulations that differ from the vehicle configuration. Volkswagen recommends obtaining information about legal
regulations from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.
Selling in other countries
If the vehicle is sold in another country or will be used for an extended period in another country, then the applicable legal regulations in that country must be
observed.
Certain equipment may need to be installed or removed and functions may need to be deactivated. The scope and types of service may also be affected. This
particularly applies if the vehicle is being operated for an extended period in a different climate region.
Functions of the Infotainment system
Due to the many different frequency bands around the world, the Infotainment system installed at the factory may not function in other countries.
Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufficient service, or not using Volkswagen Genuine parts.
Volkswagen is not responsible if the vehicle does not meet all of the applicable legal requirements in other countries and continents.
WARNING
145
At high altitudes, the air density is lower. Due to the reduced air density, engine power may be reduced and when in operation for extended periods at high
altitudes, vehicle components may be damaged. Lower engine power can result in accidents, e.g. when overtaking, and may result in serious or fatal injuries.
Before driving abroad, obtain information from a suitably qualified professional, particularly for altitudes above 3000 m (around 9843 ft) above sea level.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Driving on slopes
Hill start assist
Hill start assist helps when starting to
drive uphill by actively holding the
vehicle in place.
Functional requirements
The following requirements must be met at the same time:
The vehicle must be stationary and held with the brake pedal until you start driving.
The engine must be running “evenly”.
A gear or a position is engaged for driving uphill.
To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving.
The holding function of the Hill Start Assist remains active only for a short time. Drive off within approx. two seconds.
When is it active?
Hill Start Assist is immediately deactivated if one of the conditions specified below in is no longer met:
The driver’s door is opened.
If the engine is running “unevenly” or in the event of an engine fault.
The engine is switched off or it stalls.
The selector lever is in the neutral position
CAUTION
If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain circumstances. This can cause injuries or
damage to objects.
If this is the case, press the brake pedal or set the electronic parking brake immediately.
Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy traffic and you would like to prevent the vehicle
from rolling backwards when starting to drive.
Downhill speed control
Downhill speed control helps the driver
when traveling on slopes.
System function
The DSG® automated transmission selects the optimum gear itself, depending on the present gradient and current speed. The selector lever must be in the
selector lever position. Downhill speed control is not active in Tiptronic mode.
As the downhill speed control can only downshift as far as third gear, you may need to switch to Tiptronic mode on very steep downhill stretches. In Tiptronic mode,
manually shift into second or first gear to use the engine's braking efficiency and reduce the load on the brakes.
While downhill speed control is active, the start-stop system is automatically deactivated.
Automatically activating downhill speed control
If the gradient is greater than approximately 6%.
And: if the selector lever is in the
selector lever position.
In addition, if Adaptive Cruise Control (ACC) is switched off: if the speed is slower than approx. 80 km/h (approx. 50 mph).
Or: The brake is pressed.
Additionally if Adaptive Cruise Control (ACC) is active: If the saved speed is exceeded.
Downhill speed control deactivates automatically
When the gradient decreases.
146
If the transmission upshifts because the engine speed is greater than approximately 4500 rpm.
Additionally if Adaptive Cruise Control (ACC) is active: if the saved speed can be maintained.
WARNING
The downhill speed control is not a replacement for the driver's attention and works only within the system limitations. The downhill speed control cannot detect
all driving situations and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents due to
unintentional vehicle movement. This can cause serious or fatal injuries.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware that the downhill speed control cannot hold the vehicle on the incline or brake sufficiently going downhill in every situation, for example if the
ground is slippery or icy.
Always be ready to brake, in particular if the ground is slippery or icy.
Manually brake the vehicle if the vehicle moves faster despite downhill speed control.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Driving Mode Selection
Introduction
Via the driving modes, the driver can
adapt various properties of vehicle
systems to the current driving situation,
the desired driving comfort, and for an
economic driving style. The suspension,
steering, drive, and the air conditioner
are some of the vehicle systems that can
be adjusted.
Different driving modes are available depending on the vehicle equipment. The influence of vehicle systems on the individual driving modes depends on the vehicle
equipment.
Vehicles with adaptive chassis control (DCC)
During the drive, the adaptive chassis control (DCC) adapts the suspension damping to the current ground and driving situation. The adaptive chassis control also
incorporates the suspension tuning of the selected driving mode.
Vehicles with R-Performance rear axle differential with dynamic torque splitter
The R-Performance rear axle differential with dynamic torque splitter is available on R models, depending on the vehicle equipment. To achieve more traction when
cornering, the system can distribute more torque to the wheel on the outside of the corner. The system also incorporates the suspension tuning of the selected
driving mode.
Selecting the driving mode
The driving mode can be selected when the ignition is switched on and the vehicle is stationary or while driving.
WARNING
Setting the driving mode while driving can distract from traffic. This can cause accidents and serious or fatal injuries.
Always drive attentively and responsibly.
If you select a driving mode while driving, the vehicle systems, except for Drive, will be switched over to the new driving mode immediately.
1. When the traffic situation allows it, briefly take your foot off the accelerator pedal to enable the newly selected driving mode to be applied to the Drive vehicle
system as well.
Selecting the driving mode via the control in the upper center console
1. Tap
2. To select driving modes, tap
again or tap the desired driving mode in the Infotainment system.
Selecting a driving mode via the button on the multi-function steering wheel
on the multi-function steering wheel is available on R models, depending on the vehicle equipment.
1. Press
gently.
2. To select driving modes, press
again gently.
Or: To select the Race driving mode, press
firmly.
The Drift and Special driving modes can only be selected in the Infotainment system.
147
Displaying information about the driving mode
1. To display additional information about the selected driving mode, tap in the Infotainment system.
Selecting the Custom driving mode
1. Tap
until the Custom driving mode has been selected.
2. Tap ... to open the Individual menu.
Driving mode properties
The Eco driving mode switches the vehicle to fuel-efficient operation and supports the driver with an energy-saving driving style.
The Comfort driving
mode is the basic setting for the vehicle systems, provides a comfort-oriented vehicle setup and is suited, for instance, for everyday use.
The Sport driving
mode gives the driver a sporty feel. If the Sport driving mode is selected, vehicles with an automatic transmission switch to S. In R models with an automatic
transmission, it switches to D.
The Race driving mode is only available on R models, depending on the vehicle equipment. It gives you a very sporty feel. If
you select Race driving mode, the chassis suspension will be set to hard and, for vehicles with an automatic transmission, gear S will be selected.
The
Special driving mode is only available on special sports models of the vehicle, depending on the vehicle equipment. If you select Special driving mode, the vehicle
systems will be tuned to the road characteristics of the north loop of the Nürburgring.
The Drift driving mode only available on R models, depending on the
vehicle equipment. Vehicles with R-Performance rear axle differential with dynamic torque splitter distribute high torque to the rear axle to enable vehicle
handling with oversteering. When the Drift driving mode is in use, the Electronic Stability Control (ESC) is in ESC Sport mode. This makes wheelspin easier and the
traction control system (ASR) is switched off. Oversteering causes the rear of the vehicle to slide out. If the vehicle slides out too far, the electronic stabilization
program will automatically cut back in. The Drift driving mode is intended only for race tracks or closed-off courses and should only be used by drivers who have
been trained in the art of drifting and who are skilled and experienced in the art
. Always observe the country-specific laws and regulations.
For vehicles with a manual transmission: If you select the Drift driving mode, do not press down or slip the clutch while you are drifting.
With the Custom driving mode, you can adapt individual vehicle systems according to your preferences.
WARNING
Oversteer can cause accidents, serious injury or even death.
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
Use the Drift driving mode only if you have been trained in the art of drifting and are skilled and experienced in the art.
Use the Drift driving mode on race tracks or closed-off courses only.
Only use Drift driving mode if the closed road is dry and free of ice and snow.
NOTICE
Drifting can lead to increased or additional wear of vehicle components. Taking your vehicle beyond its limits and improper use of the Drift driving mode may
affect the validity of your guarantee.
Only use Drift driving mode if you are familiar with this function.
Standard behavior of the driving mode and the vehicle systems
The Comfort driving mode shows the basic settings of the vehicle systems when the ignition is switched on.
In R models, the Sport driving mode represents the basic settings for the vehicle systems when the ignition is switched on.
Behavior of the driving mode when switching the ignition off and on
If you switch the ignition off and then on again, the previously selected driving mode remains selected.
Whenever you switch the ignition in R models off and on again, the Sport driving mode is selected.
Behavior of the Drive vehicle system when the ignition is switched off and on
The Drive vehicle system settings are reset to the Comfort driving mode settings when you switch the ignition off and on again.
In R models, the settings for the Drive vehicle system are reset to the Sport driving mode settings when you switch the ignition off and on again.
The other vehicle systems will retain their settings.
You can change the Drive vehicle system back to the preferred driving mode.
1. Select your desired driving mode again.
Troubleshooting
Adaptive chassis control malfunction
The yellow indicator light turns on.
The message Fault: Damper control may appear in the instrument cluster display.
1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
148
Malfunction in the all-wheel drive
The yellow indicator light turns on.
The rear axle differential may be overheated.
The message All-wheel drive is not working. It is not possible to continue driving. Please contact workshop. may appear in the instrument cluster display.
1. Park the vehicle for about 10 minutes and then continue driving with adapted speed and driving style.
2. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
The driving mode or the vehicle systems do not behave as expected
1. Pay attention to the standard behavior of the driving mode and the vehicle systems Standard behavior of the driving mode and the vehicle systems.
149
Driver assistance systems
Sensor system information
Introduction
Depending on the vehicle equipment,
the vehicle has driver assistance
systems that increase driving
convenience. These driver assistance
systems use some sensors and cameras
(hereafter referred to as the “sensor
system”) that are only partially visible
to you.
The sensors and cameras visually detect the vehicle's surroundings ultrasonically or by using radar waves.
Installed sensor systems
Depending on the vehicle equipment, the following sensor systems may be installed:
Radar sensor in the front of the vehicle.
Radar sensors in the rear of the vehicle.
Camera behind the windshield.
Ultrasonic sensors in the front of the vehicle.
Ultrasonic sensors in the rear of the vehicle.
You can find information on the relevant installation location in the vehicle overviews Vehicle overviews.
WARNING
The driver assistance systems are not a replacement for the driver's attention and work only within their system limitations. The driver assistance systems
cannot detect all driving situations and may not provide warnings or react, or may provide warnings or react with a delay, or may provide warnings or react in a
way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Be aware of the limits of the sensor system and the system limitations of the individual systems.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Be prepared to override or interrupt automatic interventions at all times.
Pay attention to indicators in the instrument cluster display and respond to the displays accordingly when the traffic situation allows.
Do not use driver assistance systems if you suspect a problem or damage.
Limits of the sensor system
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the radar sensor
Driver assistance systems that use radar sensors may not respond, may offer a delayed response or may respond in an unexpected way in the following situations
When driving in poor weather conditions, such as heavy rain, snow or heavy spray.
When driving through construction zones, tunnels or toll stations.
When driving on winding roads, for example, mountain roads
In front of bumps or dips in the road
When driving off-road
When driving in parking ramps
When driving on roads with embedded metal objects, such as railroad tracks
When driving on gravel roads
In complex driving situations, such as traffic islands.
Following a violent impact affecting components within the range of the radar sensors, e.g. following a rear-end collision.
If the radar sensors are obscured, dirty, misaligned or damaged.
Limits of the camera behind the windshield
Driver assistance systems that use the camera behind the windshield may not respond, may offer a delayed response or may respond in an unexpected way in the
following situations:
15
In front of bumps or dips in the road
When driving in construction zones
When driving off-road
When driving in poor weather conditions, such as heavy rain, snow, fog or heavy spray and poor road conditions.
In low-lying sun, darkness or if there is glare from oncoming vehicles.
If the camera is not available due to long exposure to direct sunlight or high ambient temperatures.
If the camera field of view is covered, dirty or damaged.
If the camera is misaligned.
Delayed reaction
If the sensor system is exposed to environmental conditions that limit its function, the driver assistance systems may only be able to detect this with a delay.
Therefore, the display that indicates that functions are impaired may be delayed when you first start driving or while driving.
Limits in certain driving situations
Fig. 92 Driving around curves.
The sensor system always measures straight ahead. Therefore, on tight curves, vehicles may be detected by mistake or vehicles driving ahead may not be
detected.
Fig. 93 Narrow vehicle.
Vehicles that are driving close to your vehicle but outside the sensor range, such as motorcycles, cannot be detected.
Fig. 94 Changing lanes.
Vehicles that change to your lane close in front of your vehicle cannot be detected. This also applies to vehicles with attachments exceeding the vehicle dimensions
Specific system limitations
In addition to the limits of the sensor system, every driver assistance system has additional system limitations linked to their function. Please also note these:
Adaptive Cruise Control (ACC) System Limitations of ACC.
151
Autonomous Emergency Braking (Front Assist) System Limitations of Front Assist.
Lane Assist Lane Assist system limitations.
Comfort drive Travel Assist
Introduction.
Emergency Assist
Introduction.
Lane Change System (Side Assist) Side Assist system limitations.
Adaptive Cruise Control (ACC)
Introduction
Adaptive Cruise Control (ACC)
maintains your selected speed. When
the vehicle approaches a vehicle driving
ahead, the ACC adjusts the speed
automatically and maintains your set
distance to the vehicle driving ahead.
Does this vehicle have ACC?
The vehicle has ACC if you can adjust ACC settings in the Assistance systems menu in the Infotainment system.
Speed range
You can set a speed between approx. 20 km/h (approx. 15 mph) and approx. 210 km/h (approx. 130 mph). The maximum speed that you can set may be lower,
depending on the vehicle equipment and country.
Driving with ACC
You can override the ACC system at any time. The regulation function is canceled when you apply the brakes. When you accelerate, the regulation function is
paused while accelerating and then resumed with the speed set.
Driver intervention request
If automatic deceleration by the ACC is not sufficient or the system limits are reached, the ACC will prompt you - with a message in the instrument cluster -
to also apply the brakes. The red warning light will also turn on and a warning tone will sound. Take over steering and be ready to brake.
WARNING
ACC is not a replacement for the driver's attention and works only within the system limitations. ACC cannot detect all driving situations and may not react, or
may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations System Limitations of ACC.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by ACC is not sufficient.
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.
Special driving situations
Please read the introductory information and heed the Warnings and Notice
Introduction.
The functions described below depend on the vehicle equipment and are not available in all countries.
Stop-and-go traffic
ACC can brake the vehicle and bring it to a standstill. ACC remains active, and the instrument cluster display shows ACC is ready for a few seconds. In this time,
the vehicle will automatically move again once the vehicle driving ahead starts.
Extend drive-readiness or reactivate:
1. Press the
button.
Driving off when drive-readiness has ended and the vehicle driving ahead has already started moving:
1. Press the
button.
Or: Briefly press the accelerator pedal.
The ACC does not stay active in the following scenarios:
The stationary phase lasts several minutes.
A vehicle door is opened.
The ignition is switched off.
WARNING
152
If ACC is ready appears in the instrument cluster display and the vehicle driving ahead starts to move, your vehicle will start driving automatically. The vehicle
may not be able to detect obstacles in the vehicle's path when this happens. This may cause accidents and serious injuries.
Check the vehicle's path every time before you start driving and brake the vehicle if necessary.
System Limitations of ACC
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
ACC detects driving situations using the radar and ultrasonic sensors in the front of the vehicle and the camera behind the windshield. The radar sensor has a rang
of up to approx. 160 m (approx. 520 ft).
WARNING
If you use the ACC in situations outside system limitations, accidents and serious injuries may result and legal regulations may be violated.
Be aware of the limitations of the sensor system Limits of the sensor system and cancel the regulation in the situations described.
Unrecognizable objects
ACC only detects vehicles that are moving in the same direction or are stationary. The following will not be detected:
Pedestrians
Animals
Vehicles crossing the street or oncoming vehicles
Other stationary obstacles
Stationary vehicles
Fig. 95 Stationary vehicle.
ACC responds in a limited manner to stationary vehicles up to approx. 60 km/h (approx. 37 mph), provided that a stationary vehicle is detected as such and your
own vehicle can be comfortably braked behind the stationary vehicle within the system limits of ACC. ACC does not perform emergency braking fig. 95.
The reaction to stationary vehicles depends on the vehicle equipment and is not available in all countries.
Switching ACC on and off
Please read the introductory information and heed the Warnings and Notice
Introduction.
153
Fig. 96 Left side of the multi-function steering wheel (variant 1).
Fig. 97 Left side of the multi-function steering wheel (variant 2).
Switching on
1. Press the
button.
ACC is not yet functioning.
Starting the regulation function
1. Press the
button while driving forward.
ACC saves the current speed and maintains the set distance. If the current speed is outside the specified speed range, the ACC adjusts the minimum speed
when driving too slowly or the maximum speed when driving too quickly.
In addition, the anti-slip regulation (ASR) is activated and ESC Sport is deactivated.
The following indicator lights may turn on depending on the driving situation:
ACC is regulating - no vehicle ahead detected.
ACC is regulating - vehicle ahead detected.
If the ACC is not functioning, the gray indicator lights come on.
Canceling the regulation function
1. Press the
button briefly.
Or: Press the brake pedal.
If the respective indicator light for the driving situation lights up gray, the speed and distance are saved.
If the anti-slip regulation (ASR) is deactivated, then the Adaptive Cruise Control is automatically stopped.
154
Resuming the regulation function
1. Press the
button.
ACC assumes the last set speed and the last set distance. The instrument cluster display shows the set speed, and indicator lights turn on corresponding to the
driving situation.
Switching off
1. Press and hold the
button.
The set speed is deleted.
Adjusting the ACC settings
Please read the introductory information and heed the Warnings and Notice
Introduction.
Setting the distance
Fig. 98 In the instrument cluster display: set distance
(general example, ACC is regulating).
You can set the distance at five levels from very short to very long:
1. Press the
button.
2. Press the
or
button.
Steering wheel version 2: Alternatively, swipe vertically over the button area from
to
or
Or: Press the
button repeatedly until the preferred distance is set.
The instrument cluster display shows the selected level fig. 98
. Heed the country-specific regulations for minimum distance.
In the Assistance systems menu of the Infotainment system, you can choose whether you want the regulation to start at the distance that was set at the end of the
journey or start at a preselected distance.
If ACC is not regulating, the set distance and the vehicle will not be highlighted on the instrument cluster display.
Setting the speed
You can adjust the stored speed within the specified speed range using the buttons on the multi-function steering wheel as follows:
Steering wheel version 1:
+ 1 km/h (1 mph):
Press the
button.
- 1 km/h (1 mph):
Press the
button.
+ 10 km/h (5 mph):
Press and hold the
button. Pressing for the first time changes to the next-largest tens digit (km/h) or fives digit (mph).
- 10 km/h (5 mph):Press and hold the
button. Pressing for the first time changes to the next-smallest tens digit (km/h) or fives digit (mph).
Steering wheel version 2:
+ 1 km/h (1 mph):
Press the
button gently.
- 1 km/h (1 mph):
Press the
button gently.
+ 10 km/h (5 mph): Press the
button firmly or swipe it from the bottom to the top. Pressing for the first time changes to the next-largest tens digit (km/h) or
fives digit (mph).
155
ress the
button firmly or swipe it from the top to the bottom. Pressing for the first time changes to the next-smallest tens digit (km/h) or fives digit
- 10 km/h P
(mph).
WARNING
ACC cannot detect all driving situations correctly. If the vehicle is less than the minimum distance from the vehicle ahead and the difference in speed between
the vehicle ahead and your own vehicle is so great that the speed deceleration from the ACC is not sufficient, there is a risk of a rear end collision. This may
result in serious injury or even death.
Always be ready to apply the brakes yourself.
To override the speed and distance control, press the accelerator pedal. In this case, ACC will not brake automatically.
Heed the country-specific regulations regarding minimum distance.
Always set a longer distance when there is rain, snow, or poor visibility.
Adjusting the regulation function system settings
You can influence how the ACC reacts in a sporty driving style:
Vehicles with Driving Mode Selection:
Select the desired driving mode.
Vehicles without Driving Mode Selection:
Select the desired driving mode in the Assistance systems menu in the Infotainment system.
Deactivating distance control
1. Press the
button.
2. Select Control system in the instrument cluster display.
Distance control is deactivated. The vehicle only maintains the set speed.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
ACC is not available
The yellow indicator light turns on.
The radar sensor is dirty. Clean the radar sensor Vehicle care.
The visibility of the radar sensor is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor
Vehicle care
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor
Sensors
and Cameras.
The radar sensor is misaligned or damaged, for example as a result of damage to the front of the vehicle. Check if there is noticeable damage
Sensors and
Cameras.
Malfunction or fault. Stop the engine and restart.
Painting work was carried out on or structural modifications were made to the front of the vehicle
Repairs and technical modifications.
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
ACC is not functioning as expected
The radar sensor is dirty. Clean the radar sensor Vehicle care.
The ultrasonic sensors are soiled, obscured or damaged. Clean the ultrasonic sensors Vehicle care.
Clear the area around the ultrasonic sensors and check for damage
Sensors and Cameras .
The system limitations are not adhered to System Limitations of ACC.
The brakes are overheating, and the regulation function has been automatically canceled. Let the brakes cool down and check the function again.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Additional information may be displayed in the vehicle status, depending on the malfunction
Vehicle settings menu .
The Adaptive Cruise Control cannot start
Make sure the following requirements are met:
156
A gear is engaged for driving forward.
The brake lights on the vehicle are functioning.
ESC is not regulating.
The brake pedal is not being pressed.
Unusual noises during automatic braking
This is normal and not a cause for concern.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
Front Assist
Introduction
Front Assist can recognize impending
forward collisions and warn the driver.
In addition, the system can provide
support when braking and initiate an
automatic braking maneuver.
The Front Assist system can help to avoid accidents but cannot replace the driver's attention.
Front Assist works solely within the system limitations. Warning times vary depending on the Traffic Situation and the driving behavior.
Range of functions
Front Assist includes the following additional functions, depending on the vehicle equipment and the country:
Pedestrian Monitoring.
Cyclist Monitoring.
The functions named are automatically active if Front Assist is switched on.
Recognizable objects
Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle equipment and the country:
Vehicles.
Bikes.
Pedestrians.
Driving with Front Assist
You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.
Automatic braking
Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.
The brake pedal feels more firm during an automatic braking maneuver.
WARNING
Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations System Limitations of Front Assist.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary.
When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the driving situation.
If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country, consult suitably qualified professionals
before starting your journey. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Warning levels and braking support
Please read the introductory information and heed the Warnings and Notice
Introduction.
Speed ranges
157
Autonomous Emergency Braking (Front Assist) provides maximum support within these speed ranges:
Response to vehicles: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).
Response to bikes: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).
Response to pedestrians: Approx. 5 km/h (approx. 3 mph) to approx. 85 km/h (approx. 53 mph).
The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A distance warning may also be displayed.
Influencing factors
Whether and in which speed range Autonomous Emergency Braking (Front Assist) reacts to the named objects is dependent on the following factors:
Type of object.
Movement direction of the object.
Speed of the object.
Speed of the vehicle.
The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react.
Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for example, an advance warning or immediate
warning, but rather an automatic braking maneuver that occurs straight away, so as to best protect the detected object.
Distance warning
Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.
The indicator light turns on. Increase the distance.
Advance warning
Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.
A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.
Immediate warning
If you do not respond to the advance warning, the brakes may be applied briefly to indicate the increasing risk of a collision. Apply the brakes or maneuver to avoid
the collision.
Automatic braking
Autonomous Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing braking force. Reducing the vehicle speed may
help to reduce the damage resulting from a collision.
Braking support
If the system detects that you are not braking enough before an impending collision, Front Assist can increase the braking force and thus help to reduce the risk of
collision. The braking support is only active as long as you are firmly pressing the brake pedal.
System Limitations of Front Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
Front Assist detects driving situations using a radar sensor in the front of the vehicle and the camera behind the windshield.
Note the limitations of the sensor system Limits of the sensor system. Always remain attentive and intervene manually if necessary.
After a vehicle start
Front Assist is not available or its availability is limited immediately after starting the vehicle. During this time, the white indicator light in the instrument
cluster display comes on.
Unrecognizable objects
Autonomous Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:
If there are oncoming vehicles or vehicles crossing the street
Oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.
Stationary or oncoming cyclists; also no reaction to cyclists crossing the road without Cyclist Monitoring.
Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.
Functional limitations
In addition to the situations described under the sensor system limitations, Front Assist may not react, may react with a delay, or may react in a way that is not
desired in the following example situations:
When driving in reverse
158
If ESC is regulating or is malfunctioning.
If multiple brake lights on the vehicle are malfunctioning.
If multiple brake lights are malfunctioning on a bicycle rack that is connected to the vehicle electrical system.
If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down
In unclear traffic situations, for example if vehicles driving ahead are braking quickly or are turning
When entering or exiting a tunnel.
If Front Assist is malfunctioning
Switching off Front Assist
Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if they occur
:
If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.
If the vehicle is being towed or transported
If add-ons cover the radar sensor or camera.
If the camera or radar sensor is malfunctioning.
Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.
If the windshield is damaged in the camera field of view.
If there are multiple unwanted activations
WARNING
If you use Front Assist in these situations, accidents and serious injuries or even death could occur.
Switch off Front Assist in the situations described.
Using Front Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
When you switch on the ignition, Front Assist with all of its equipment- and country-dependent functions is automatically switched on.
However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.
Volkswagen recommends always leaving Front Assist and all of its equipment- and country-dependent functions switched on. Exceptions
System Limitations of
Front Assist.
Switching on and off
You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.
In the Infotainment system:
1. Open the Assistance systems menu.
2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.
If you switch off Front Assist, all of its equipment- and country-dependent functions are also switched off. The yellow indicator light turns on in the
instrument cluster display.
If Front Assist was automatically deactivated, e.g. if towing is detected, the yellow indicator light also comes on.
Setting Up Equipment- and Country-dependent Functions
If Front Assist is switched on, you can set the following settings in the assistance systems menu of the Infotainment system depending on the equipment and
country:
Switch on and off distance warning.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Autonomous Emergency Braking starts
The white indicator light comes on.
Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight for a short distance, Autonomous
Emergency Braking is available again and the indicator light goes out. If the vehicle does not drive, the indicator light stays on.
Autonomous Emergency Braking (Front Assist) not available or has limited availability
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield Vehicle care.
The visibility of the radar sensor or camera is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor and
159
windshield Vehicle care.
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor
Sensors
and Cameras.
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear
Sensors and Cameras .
The radar sensor or the camera is misaligned or damaged, for example as a result of damage to the front of the vehicle or the windshield. Check if there is
noticeable damage Sensors and Cameras .
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Front Assist will be available once the
camera is available again.
Painting work was carried out on or structural modifications were made to the front of the vehicle
Repairs and technical modifications.
The original Volkswagen emblem is not used. Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you
can acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Front Assist is not functioning as expected or has been triggered multiple times unnecessarily
The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield Vehicle care.
The system limitations are not adhered to System Limitations of Front Assist.
Low-lying sun or darkness.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
Lane Keeping System (Lane Assist)
Introduction
Lane Assist helps the driver to stay in a
lane, within the system limitations. This
function is not suitable for, and not
designed for, autonomously keeping
your vehicle in a lane.
If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective steering. The driver can override the
corrective steering at any time.
Speed range
Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above approximately 60 km/h (approximately
35 mph).
WARNING
Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle within the lane.
Observe the system limitations Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Override immediately by steering if the system intervenes when it should not.
Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the traffic situation allows.
Lane Assist system limitations
Please read the introductory information and heed the Warnings and Notice
Introduction.
Limits of the sensor system
Lane Assist detects lane markings with the camera behind the windshield.
Observe the limits of the camera Limits of the sensor system. Always be attentive and intervene yourself if necessary!
16
Lane markings not detected or not correctly recognized
Lane Assist does not correctly detect all lane markings. If lane markings are not detected or if markings are incorrectly detected as lane markings, Lane Assist may
fail to intervene when it should or may intervene when not desired. In addition to the situations specified in the camera limitations, this may also occur in the
following situations, among others:
If lane markings are not present.
When the driving style is very dynamic.
When not on highways or well-developed roads.
On poor road surfaces, road structures or objects.
In the event of reflections or dazzling effects.
Always be attentive and intervene yourself if necessary by overriding unwanted interventions by the system immediately. Temporarily switch off Lane Assist if
required.
Lane Assist not available
Lane Assist is not available under the following conditions (inactive system status):
The vehicle speed is less than around 55 km/h (around 30 mph).
Lane Assist has not detected a lane marking.
If lanes and curves are too narrow.
Temporarily, when the driving style is very dynamic.
When the turn signals are switched on before a manual lane change.
When the driver oversteers during a system intervention.
When there is no reaction from the driver to a driver intervention prompt.
Driving with Lane Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Switching on and off
You can view the switched on condition of Lane Assist in the instrument cluster display and in the Infotainment system. You can also switch Lane Assist on and off
there.
In the instrument cluster display:
1. Press the
button.
2. Switch Lane Assist on or off.
Depending on the vehicle equipment, the
button is located either on the multi-function steering wheel or the turn signal and high beam lever.
In the Infotainment system:
1. Open the Assistance systems menu.
2. Switch Lane Assist on or off in the corresponding submenu.
If there is a system malfunction, Lane Assist may switch off automatically.
Displays
161
Fig. 99 In the instrument cluster display: displays of Lane Assist
Lane marking detected. The system is monitoring on the indicated side.
Lane marking detected. The system is ready to monitor on the indicated side.
Depending on the vehicle equipment, further details about lane marking, such as broken road markings, may also be shown on the instrument cluster display.
Depending on the equipment, a display may also appear in the head-up display.
One of the following indicator lights will light up, depending on the driving situation:
System active and ready to control.
System in operation (corrective steering intervention).
If the indicator light does not light up, Lane Assist is not ready for operation on both sides (inactive system status) or is switched off.
If Travel Assist is actively controlling, there will not be any steering intervention and no Lane Assist display.
Driver intervention request
If there is no steering activity, Lane Assist prompts you to drive in the center of your lane with an indicator in the instrument cluster display and warning chimes.
If you do not respond accordingly, Lane Assist becomes inactive.
Depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated when Emergency Assist is switched
on in the Infotainment system.
Independently of steering activity, you are also prompted by an indicator on the instrument cluster display and by a warning chime to drive in the middle of the lane
the corrective steering intervention takes a long time.
Steering wheel vibration
The following situation may cause the steering wheel to vibrate:
A lane is no longer detected during a sharp corrective steering intervention by the system.
In addition, you can select the Vibration or Steering wheel vibration option in the Assistance systems menu in the Infotainment system. If you select this option, the
steering wheel will vibrate if Lane Assist is active and you drift onto a road lane marking that the system has detected.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Lane Assist not available
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
The camera field of view is dirty. Clean the windshield Vehicle care.
The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the windshield
Vehicle care.
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear
Sensors and Cameras .
The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable damage
Sensors and Cameras .
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane Assist will be available once the
camera is available again. Stop the engine and restart.
Malfunction or fault. Stop the engine and restart.
162
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
It can take a few seconds once the ignition has been switched on for a system fault to be recognized.
If Lane Assist is not available, Emergency Assist is not available either.
If Lane Assist is not available, Travel Assist is not available either.
The system is functioning differently than expected
1. Do not mount any objects on the steering wheel.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
Comfort drive Travel Assist
Introduction
Thanks to the comfort drive Travel
Assist, within the system limitations, the
vehicle can maintain a distance, which
has been preselected by the driver, to
the vehicle in front and hold the
preferred position within the lane
(adaptive lane guidance).
Does this vehicle have Travel Assist?
The vehicle has Travel Assist, if the
button on the multi-function steering wheel is available.
Speed range
Travel Assist operates in a speed range between around 20 km/h (approximately 15 mph) and around 210 km/h (approximately 130 mph). This range is expanded
to, from 0 km/h (0 mph) to around 250 km/h (approximately 155 mph), for the adaptive lane guidance. This speed range may vary depending on the country.
System Limitations of Travel Assist
Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).
Also observe the system limitations of and information on ACC and Lane Assist. Always remain attentive and intervene manually if necessary.
Driving with Travel Assist
Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also bring the vehicle to a halt behind a
stopping vehicle and drive on again.
You can override the Travel Assist regulation function at any time.
Displays
Fig. 100 In the instrument cluster display: Display during active control.
163
Adaptive lane guidance is active.
Set distance.
Depending on the equipment, a display may also appear in the head-up display.
Depending on the vehicle equipment, further details may also be shown on the instrument cluster display, such as broken road markings and vehicles driving in
front.
Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment:
Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.
Travel Assist active, Adaptive Cruise Control active and adaptive lane
guidance passive.
Driver intervention request
If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds with a message in the instrument
cluster display and with audible warnings.
If you do not respond to this, Travel Assist is deactivated.
Alternatively, depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated when Emergency Assist
is switched on in the Infotainment system.
WARNING
Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist cannot detect all driving situations and
may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations of ACC System Limitations of ACC and Lane Assist Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by Travel Assist is not
sufficient.
Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.
Operating Travel Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Fig. 101 Left side of the multi-function steering wheel (variant 1).
164
Fig. 102 Left side of the multi-function steering wheel (variant 2).
Switching on and starting the regulation function
1. During forward travel with ACC switched on, press the
button on the multi-function steering wheel.
The vehicle switches from ACC to Travel Assist.
Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:
If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead (system status inactive).
At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status active).
If ACC is not regulating, Travel Assist is switched on, but stays deactivated.
1. Press the
button.
Travel Assist switches the driving situation accordingly to an active or inactive system status.
The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display. A notification is also displayed.
Canceling the regulation function
1. Press the
button briefly.
Or: Press the brake pedal.
The set distance remains saved.
Changing to ACC
1. Press the
button on the multi-function steering wheel.
The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.
Adjusting further settings
The further operation of Travel Assist corresponds to the operation of the ACC
Adjusting the ACC settings.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice
Introduction.
Travel Assist is not available or is not functioning as expected
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the information on ACC and Lane Assist.
Malfunction or fault. Stop the engine and restart.
The system limitations are not adhered to.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Take over the steering
The white warning light will come on and a message will be shown in the instrument cluster display.
You have let go of the steering wheel for a few seconds.
165
1. Take hold of the steering wheel and take over steering the vehicle.
Take over the steering immediately
The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will sound or the steering wheel will vibrate,
depending on the driving situation.
You have let go of the steering wheel for a long period of time or the system limits have been reached.
1. Immediately take hold of the steering wheel and take over steering the vehicle.
Comfort drive Travel Assist switches off automatically
Vehicles without Emergency Assist:
You have let go of the steering wheel for a long period of time.
Malfunction or fault. Stop the engine and restart.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The regulation function is canceled unexpectedly
You have operated the turn signal.
Semi-automatic vehicle control in a medical emergency (Emergency Assist)
Introduction
Emergency Assist can recognize driver
inactivity and can automatically keep
the vehicle in its lane and, if necessary,
slow it down to a stop. The system can
hereby actively help to avoid an
accident or reduce the consequences of
an accident.
Emergency Assist system limitations
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).
WARNING
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency Assist cannot detect all driving
situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious
injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations of ACC System Limitations of ACC and Lane Assist Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Driving with Emergency Assist
Please read the introductory information and heed the Warnings and Notice
Introduction.
Switching on and off
You can switch Emergency Assist on and off in the Assistance systems menu in the Infotainment system.
When it is switched on, Emergency Assist is only active under the following conditions:
Travel Assist or Lane Assist is switched on.
The system must detect lane markers on the left and right side of the vehicle.
If there is a system malfunction, Emergency Assist may switch off automatically.
If Lane Assist is not available, Emergency Assist is not available either.
Driver intervention request
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving. In addition, a message is shown in
the instrument cluster display and the volume of the Infotainment system is decreased.
System intervention
If you do not respond, the system can brake the vehicle and keep it in its lane. The following indicator light will come on in the instrument cluster display:
166

 

 

 

 

 

 

 

Content      ..     2      3      4      5     ..