Renault Fluence Z.E. (2012 year). Manual - part 1

 

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Renault Fluence Z.E. (2012 year). Manual - part 1

 

 

electric vehicle

presentation ....................................(up to the end of the DU)

12 volt battery .......................................(up to the end of the DU)

traction battery ......................................(up to the end of the DU)

»400 volt» electrical circuit ...................(up to the end of the DU)

charging socket ....................................(up to the end of the DU)

1.2

ENG_UD28730_3

Présentation (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

Electric vehicle: introduction

1 Electric motor
2 Electric charging connections
3 Traction battery
4  Orange electrical power cables
5 12 volt battery

3

4

5

1 2

2

electric vehicle: introduction 

(1/5)

connected services ................................................(current page)

1.3

ENG_UD28730_3

Présentation (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

electric vehicle: introduction 

(2/5)

Electric vehicles have special features, 

but operate in a similar manner to con-

ventional vehicles.
The main difference in electric vehicles 

is the exclusive use of electric energy 

instead of fuel, as used in convention 

vehicles.
We therefore recommend that you read 

these instructions describing your elec-

tric vehicle carefully.

connected services

(depending on vehicle)
Your  electric  vehicle  has  connected 

services which enable it to determine 

the charge status, among other things, 

using mobile phones 7 or your compu-

ter 8. This information is also available 

directly  on  the  instrument  panel  6  of 

your vehicle.
For further information, please contact 

an authorised dealer.

You can subscribe to a connected 

service or extend it at any time by 

consulting an authorised dealer.

6

7

8

1.4

ENG_UD28730_3

Présentation (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

Batteries

Your electric vehicle has two types of 

battery:

–  a 400V traction battery;

–  a standard 12V battery, identical to 

the one used in conventional vehi-

cles.

400 v traction battery
This battery stores the energy neces-

sary to operate the motor in your elec-

tric  vehicle  properly. As  with  any  bat-

tery, it discharges after use, and must 

be regularly recharged.
You do not have to wait until the traction 

battery hits the reserve level in order to 

recharge it.
Charging  times  vary  between  10  and 

12 hours from a domestic power supply, 

or 6 to 9 hours with a special wall socket 

or public terminal.

Your vehicle range will depend on the 

charge level of the traction battery, and 

also on your driving style.

Please refer to information on “Vehicle 

range: recommendations” in Section 2.

12 volt battery
The second battery on your vehicle is 

a  12  V  battery,  similar  to  those  used 

on conventional vehicles: this supplies 

the  energy  required  to  operate  vehi-

cle  equipment  (lights,  washer/wipers, 

audio system, etc).

electric vehicle: introduction 

(3/5)

1.5

ENG_UD28730_3

Présentation (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

The vehicle drive system in 

an electric vehicle uses an 

alternating  voltage  of  ap-

proximately 400 volts. This 

system can get hot during and after 

switching  off  the  ignition.  Respect 

warning  messages  given  on  the 

labels in the vehicle.
All interventions or modifications to 

the  400V  electrical  system  (com-

ponents,  cables,  connectors,  trac-

tion  battery)  are  strictly  prohibited 

due to the risks they present to your 

safety. Please contact an authorised 

dealer.
the risk of serious burns or elec-

tric shocks can lead to death.

A

electric vehicle: introduction 

(4/5)

The  A  symbol  denotes  the  electrical 

elements  of  your  vehicle  which  may 

present health risks.

4

400 volt electrical circuit

The 400V electrical circuit is denoted 

by orange cables 4 and parts bearing 

the 

 symbol.

electric vehicle

noise ................................................................(current page)

electric vehicle

driving ..............................................................(current page)

1.6

ENG_UD28730_3

Présentation (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

electric vehicle: introduction 

(5/5)

Noise

Electric vehicles are particularly quiet. 

You will not yet necessarily be used to 

it, and neither will other road users. It 

is difficult for them to hear the vehicle 

when it is moving. We recommend that 

you  take  this  into  account,  especially 

when  driving  in  urban  environments 

and when performing manoeuvres.
As  the  motor  is  silent,  you  will  hear 

noises that you are not used to hearing 

(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit 

noises (fan, relays, etc). 

Your electric vehicle is very 

quiet.  When  getting  out  of 

the  vehicle,  always  check 

that  the  gear  selector  is 

at 

P,  engage  the  handbrake  and 

switch off the ignition.
riSK OF SeriOUS iNJUrY

The  engine  brake  should 

under no circumstances be 

used as a substitute for the 

brake pedal.

Driving

As with a car with an automatic gear-

box,  you  will  have  to  get  used  to  not 

using your left foot, and not using this 

foot to brake.
When driving, if you lift your foot off the 

accelerator pedal or depress the brake 

pedal,  the  motor  generates  electrical 

current  during  deceleration,  and  this 

energy is used to brake the vehicle and 

recharge  the  traction  battery.  Please 

refer to the information on the “Charge 

meter” in Section 2.
An electric motor generates a greater 

engine brake than in a petrol or diesel 

engine vehicle.

Special conditions
After a maximum charge of the battery 

and during the first few miles of using 

the  vehicle,  the  engine  brake  will  be 

temporarily reduced. Please adapt your 

driving style appropriately.

Bad weather, flooded roads:

Do  not  drive  through 

floods if the depth of water 

is above the lower edge of 

the wheel rims.

Obstructions to the driver

On  the  driver’s  side,  only 

use  mats  suitable  for  the 

vehicle,  attached  with  the 

pre-fitted  components,  and  check 

the fitting regularly. Do not lay one 

mat on top of another.

there  is  a  risk  of  wedging  the 

pedals

»400 volt» electrical circuit ....................................(current page)

charging flap ..........................................................(current page)

electric vehicle

important recommendations ............................(current page)

traction battery .......................................................(current page)

1.7

ENG_UD28908_4

Recommandations importantes (X38 - X61 électrique - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

Important recommendations

imPOrtANt recOmmeNDAtiONS

Please read these instructions carefully. Failure to follow these instructions may lead to a 

risk of fire, serious injury 

or electric shock which may present a risk to life.
in the event of an accident or impact

In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-

ture), this may damage the electric circuit or the traction battery.

Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:

–  never touch the liquids (fluids, etc.) coming from the traction battery;

–   in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as 

soon as possible.

in the event of fire

In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that 

this is an electric vehicle.

Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-

ing agents.

In the event of damage to the electrical circuit, please call an authorised dealer.

All towing operations

Please refer to the information on “Towing, breakdowns” in Section 5.

Washing the vehicle

Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.

This risks damaging the electric circuit.

Never wash the vehicle while it is charging. 

risk of electric shock and a risk to life.

charging socket ....................................(up to the end of the DU)

charging cord ........................................(up to the end of the DU)

charging flap .........................................(up to the end of the DU)

traction battery charge ..........................(up to the end of the DU)

electric vehicle

charge .............................................(up to the end of the DU)

1.8

ENG_UD28731_4

Charge de la batterie de traction (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

Electric vehicle: charging

electric vehicle: charging 

(1/6)

charging schematic diagram
1
 Electric charging connections
2  Specific wall socket or recharging ter-

minal

3 Charging cord

1

If you have any questions regarding 

the equipment needed for charging, 

please ask an authorised dealer.

2

3

1

electric vehicle

important recommendations ............................(current page)

electrical installation ..............................................(current page)

1.9

ENG_UD28731_4

Charge de la batterie de traction (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

electric vehicle: charging 

(2/6)

important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to 

a risk of fire, serious injury 

or electric shocks which could result in death.
installation for using a standard charging cord

Have a special wall socket installed by a qualified professional.

installation for using an occasional charging cord

Have a qualified professional check that each socket you intend to use with the occasional charging cord complies with the 

standards and regulations in force in your country, especially that they have:

–  a Type A residual differential current of 30 mA;

–  a device to protect against overvoltage (16A fuse or circuit breaker for the socket used);

–  protection against overvoltage relating to lightning in exposed areas.

You are recommended to test the residual differential current device every month.

You are recommended to check regularly the domestic power supply as well as the special wall socket. In the event of dete-

rioration (corrosion, browning, etc.), do not use it.

Please read the instructions that come with the occasional charging cord carefully to learn about usage precautions and how 

to use the cord.

charging

Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).

In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-

ing socket, do not charge the vehicle. Fire hazard.

Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.

Never plug the charging cord into a multiple socket or an extension lead.

Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.

Do not modify the installation during charging.

In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as 

soon as possible.

Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it. Check regularly that 

the charging cord is in good condition. In the event of deterioration (corrosion, browning, cuts, etc.), do not use it.

1.10

ENG_UD28731_4

Charge de la batterie de traction (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

Never leave the socket hanging by the 

cord. Use points 5 to hold it.

electric vehicle: charging 

(3/6)

charging cord for standard 

charging 3

This cord, designed specifically for wall 

sockets or public terminals, enables a 

full recharge of the traction battery in 

around 6 to 9 hours.

Occasional usage charging 

cord 4

(depending on vehicle)
This occasional charging cord 4, for do-

mestic sockets, enables a full recharge 

of the traction battery in around 10 to 

12 hours.
This cord 4 should only be used for oc-

casional charges in accordance with the 

installation conditions set out above.

In the event of a problem, we rec-

ommend that you replace it with an 

identical  cord.  Please  see  an  au-

thorised dealer.

5

5

4

Do  not  use  an  extension 

lead,  multiple  socket  or 

adapter.

Fire hazard.

You are recommended to use cord 3 

as a priority for charging the traction 

battery.

3

4

Charging cords 3 and 4 are stored in a bag in the boot of the vehicle.

1.11

ENG_UD28731_4

Charge de la batterie de traction (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

electric vehicle: charging 

(4/6)

charging sockets 1

The vehicle has a charging socket on 

each side of the vehicle.

Do not connect a cord at both ve-

hicle charging sockets at the same 

time.

1

Avoid  charging  and  parking  your  ve-

hicle in extreme temperatures (hot or 

cold).
When the vehicle is parked in tempera-

tures lower than around -25°C, the bat-

tery cannot be charged.
Favour  charging  the  traction  battery 

after  driving  and/or  in  mild  tempera-

tures. Otherwise, charging may take a 

longer period of time or even become 

impossible.

In  the  absence  of  any  protection 

against overvoltage, you are recom-

mended not to charge the vehicle in 

stormy weather (lightning, etc).

recommendations
–  In high temperatures, try to park and 

recharge  the  vehicle  in  a  shaded/

covered location.

–  Charging  can  be  performed  in  the 

rain or snow.

Note:
If  in  a  snowy  environment,  remove 

snow  from  the  vehicle  charging  area 

before  plugging  in  or  disconnecting. 

Snow in the socket may block the in-

sertion of the charging cord plug.

1.12

ENG_UD28731_4

Charge de la batterie de traction (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

electric vehicle: charging 

(5/6)

8

6

7

9

–  open charging flap 6;

–  open valve 7;

–  grab handle 9;

–  plug in the vehicle cord;

–  make  sure  you  have  clicked  the 

charging cord in properly. To check 

the  locks,  pull  on  the  handle  with 

moderate  force  9  without  pressing 

button 8.

Warning light 

 comes on the instru-

ment panel.

If you wish, you can then lock your ve-

hicle.  This  will  make  it  impossible  to 

unplug the cord from your vehicle.

recharging the traction 

battery

Switch the ignition off and unlock the 

opening elements:
–  take the charging cord located in the 

boot of your vehicle;

–  remove it from its storage bag;

–  plug  in  the  end  of  the  cord  to  the 

power  supply  (terminal,  domestic 

plug socket, etc);

When charging commences, the hazard 

warning  lights  will  flash  five  times. A 

message on the instrument panel will 

tell you the remaining charging time.

You do not need to wait until the charge 

is at reserve levels to recharge your ve-

hicle.

Precautions to take when removing 

from the socket
–  Check that the opening elements are 

unlocked;

–  grab handle 9 and press button 8;

–  unplug  the  charging  cord  from  the 

vehicle while holding down button 8

Warning light 

 goes out on the 

instrument panel;

–  close valve 7 then flap 6;

–  unplug  the  cord  from  the  power 

supply;

–  store the cord in its storage bag and 

put away in the boot.

The  charging  cord  cannot  be 

plugged  in  or  removed  while  the 

opening elements are locked.

NB:  It  does  not  matter  about  the 

order  of  plugging  in/unplugging  of 

the charging cord between the vehi-

cle and the power supply.

1.13

ENG_UD28731_4

Charge de la batterie de traction (X38 - L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

electric vehicle: charging 

(6/6)

Operation notice regarding the 

occasional charging cord socket 4

4

10

11
12

Warning lights

reading

READY 10

Green

CHARGE 11

Orange

FAULT 12

Red

Switched on 
0.5 seconds

Switched on
0.5 seconds

Switched on
0.5 seconds

When  switching  on,  the  warning 

lights  go  on  for  half  a  second  to 

check  that  they  are  operating  cor-

rectly.

Switched on Switched off Switched off The charging cord is plugged in to 

the  domestic  plug  socket  and  the 

traction battery has finished charg-

ing.

Switched on Switched on Switched off The traction battery is charging.

Switched on Switched off Switched on 

or flashing

Operating  fault.  Unplug  the  cord 

and contact an authorised dealer.

Switched off Switched off Switched off No  electrical  power  has  been  de-

tected at the domestic power socket. 

Check  your  electrical  installation 

(circuit breaker, etc.) and start again.

If the problem persists, unplug the 

cord  and  contact  an  authorised 

dealer.

Quickdrop (system) ...............................................(current page)

electric vehicle

quick change of traction battery .......................(current page)

1.14

ENG_UD25399_3

Quickdrop (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_1

Traction battery quick change system

trActiON BAtterY qUicK chANge SYStem

At an exchange point, it is possible to 

change the traction battery of the vehi-

cle with a charged battery, as shown in 

the schematic diagram above.
Do not forget to switch off the ignition 

when replacing the traction battery.

Follow the instructions given at the 

exchange  point.  Messages  will  be 

displayed on the instrument panel if 

these instructions are not followed.
Risk of damage to the vehicle.

keys ......................................................(up to the end of the DU)

children .................................................(up to the end of the DU)

child safety............................................(up to the end of the DU)

locking the doors ..................................(up to the end of the DU)

1.15

ENG_UD21527_3

Télécommande à radiofréquence : généralités (L38 - X38 - Renault)

ENG_NU_914-4_L38e_Renault_1

Key, radio frequency remote control: general information, use, deadlocking

KeY/rADiO FreqUeNcY remOte cONtrOl: general information

4

1

2

3

5

radio frequency remote 

control operating range

This varies according to the surround-

ings:  please  take  care  not  to  lock  or 

unlock the doors by inadvertently press-

ing the buttons on the remote control.
interference

The presence of certain objects (metal 

objects, mobile telephones, or an area 

with strong electromagnetic radiation, 

etc.) close to the key may create inter-

ference and affect the operation of the 

system.

radio frequency remote 

control

  1  Locking the doors and tailgate.

  2  Unlocking the doors and tailgate.

  3  Driver’s door and ignition key.

  4  To release the key from its hous-

ing,  press  button 4.  It  will  be  re-

leased automatically.

    To reinsert it in its housing, press 

button 4 and guide the key into the 

storage position.

  5  Unlocking/Locking the boot only.

The key must not be used for any 

function other than those described 

in the handbook (removing the cap 

from a bottle, etc.).

For replacement, or if you 

require an additional remote 

control
If  you  lose  your  remote  control  or 

require another, you can obtain one 

from an approved Dealer.

If  a  remote  control  is  replaced,  it 

will be necessary to take the vehi-

cle and 

all of its remote controls to 

an approved Dealer to initialise the 

system.

You may use up to four remote con-

trol units per vehicle.

remote control unit failure
Make sure that the correct battery 

type  is  being  used,  and  that  the 

battery is in good condition and in-

serted  correctly.  These  batteries 

have a service life of approximately 

two years.

Refer to the information on “Radio 

frequency remote control: Batteries” 

in Section 5.

Advice

Avoid leaving the remote control in 

hot, cold or humid areas.

keys ......................................................(up to the end of the DU)

locking the doors ..................................(up to the end of the DU)

1.16

ENG_UD21528_3

Télécommande à radiofréquence : utilisation (L38 - X38 - Renault)

ENG_NU_914-4_L38e_Renault_1

Unlocking the doors

Press button 2 to unlock.
The hazard warning lights and indica-

tor lights 

flash once to indicate that the 

doors have unlocked.
NB: unlocking the doors will unlock the 

vehicle charging cord.

KeY/rADiO FreqUeNcY remOte cONtrOl: use

locking the doors

Press locking button 1.

The indicator lights and hazard warning 

lights 

flash twice to indicate that the 

doors have locked:

If an opening element (door or boot) is 

open or not properly closed, the open-

ing elements quickly lock then unlock 

and the hazard warning lights and indi-

cator lights do not flash.
NB: while charging the traction battery, 

locking the opening elements will lock 

the vehicle charging cord.

3

1

2

Unlocking/locking the boot 

only

(for some countries)
Press  button  3  to  unlock  or  lock  the 

boot.
The hazard warning lights and indica-

tor lights flash once to indicate that the 

tailgate is unlocked if the vehicle doors 

are locked.
The hazard warning lights and indica-

tor lights flash twice to indicate that the 

luggage compartment lid is locked if the 

vehicle doors are locked.

Driver’s responsibility

Never  leave  your  vehi-

cle with the key inside and 

never  leave  a  child  (or  a 

pet) unsupervised, even for a short 

while.

They may pose a risk to themselves 

or to others by starting the engine, 

activating  equipment  such  as  the 

electric  windows  or  by  locking  the 

doors.

Risk of serious injury.

The  card  buttons  are  deactivated 

when the engine is running.
The  flashing  status  of  the  hazard 

warning lights informs you of the ve-

hicle status:
– 

one flash indicates that the vehi-

cle is completely unlocked;

– 

two flashes indicate that the ve-

hicle is completely locked.

warning buzzer ......................................................(current page)

doors.....................................................(up to the end of the DU)

locking the doors ..................................(up to the end of the DU)

opening the doors .................................(up to the end of the DU)

closing the doors ..................................(up to the end of the DU)

children .................................................(up to the end of the DU)

doors/tailgate ........................................(up to the end of the DU)

1.17

ENG_UD20061_2

Ouverture et fermeture des portes (L38 - X38 - Renault)

ENG_NU_914-4_L38e_Renault_1

Doors

OPeNiNg AND clOSiNg the DOOrS 

(1/2)

Opening the doors from the 

outside

With the doors unlocked, hold handle 1 

and pull it towards you.

Opening from the inside

Pull handle 2.

lights-on reminder buzzer

If  you  have  switched  off  the  ignition 

and  left  the  lights  switched  on,  a  re-

minder buzzer will sound when a door 

is opened.

Door/tailgate open buzzer

Depending on the vehicle, if a door or 

the  luggage  compartment  is  open  or 

not  properly  closed,  when  the  vehi-

cle reaches approximately 12 mph (20 

km/h):
–  – the message “Door open” or “Boot 

open”  appears  on  the  instrument 

panel accompanied by a beep last-

ing several seconds.

–  a 

2

 warning light comes on, accom-

panied by a beep.

Special note
Once the engine has been switched off, 

the lights and accessories (radio, etc.) 

will continue to operate until the driver’s 

door is opened.

1

2

As  a  safety  precaution, 

the  doors  should  only  be 

opened or closed when the 

vehicle is stationary.

 

 

 

 

 

 

 

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