Nissan Qashqai (2007-2010). Manual - part 1031

DOOR LOCK FUNCTION SYMPTOMS

DLK-203

< SYMPTOM DIAGNOSIS >

[WITH I-KEY, WITHOUT SUPER LOCK]

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D

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DLK

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SYMPTOM DIAGNOSIS

DOOR LOCK FUNCTION SYMPTOMS

DOOR LOCK AND UNLOCK SWITCH

DOOR LOCK AND UNLOCK SWITCH : Symptom Table

INFOID:0000000000939191

DOOR LOCK AND UNLOCK SWITCH OPERATION MALFUNCTION

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-20, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

• If the following symptoms are detected, check systems shown in the “Diagnosis/service procedure” column

in this order.

Conditions of Vehicle (Operating Conditions)

• Except driver side, doors are closed.
• Passenger side door is not in anti-hijack state.
• Doors are not locked by Intelligent Key or door request switch.

Symptom Table

INTELLIGENT KEY

INTELLIGENT KEY : Symptom Table

INFOID:0000000000939193

INTELLIGENT KEY OPERATION MALFUNCTION

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-20, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

• If the following symptoms are detected, check systems shown in the “Diagnosis/service procedure” column

in this order.

Conditions of Vehicle (Operating Conditions)

• Door lock and unlock operation are normal.
• Emergency key is removed from ignition key cylinder.
• All doors are closed.
• Ignition knob is not pressed.

Symptom

Diagnosis/service procedure

Reference 

page

Door lock and unlock function does not oper-
ate with door lock and unlock switch.

1.

Check BCM power supply and ground circuit.

DLK-71

2.

Check door lock and unlock switch.

DLK-73

3.

Check door switch.

Passenger side

DLK-84

Rear LH

DLK-86

Rear RH

DLK-87

Back door

DLK-89

4.

Check intermittent incident.

GI-39

Specific door lock actuator does not operate.

1.

Check door lock actuator.

Driver side

DLK-95

Passenger side

DLK-97

Rear LH

DLK-98

Rear RH

DLK-100

2.

Check intermittent incident.

GI-39

Rear LH and RH door lock actuator does not 
operate.

1.

Check anti-hijack relay.

DLK-125

2.

Check intermittent incident.

GI-39

DLK-204

< SYMPTOM DIAGNOSIS >

[WITH I-KEY, WITHOUT SUPER LOCK]

DOOR LOCK FUNCTION SYMPTOMS

• No Intelligent Keys are inside the vehicle.

Symptom Table

DOOR REQUEST SWITCH

DOOR REQUEST SWITCH : Symptom Table

INFOID:0000000000939192

DOOR REQUEST SWITCH OPERATION MALFUNCTION

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-20, "Work Flow"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

• If the following symptoms are detected, check systems shown in the “Diagnosis/service procedure” column

in this order.

Conditions of Vehicle (Operating Conditions)

• Intelligent Key operation is normal.
• “LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-III.
• Emergency key is removed from ignition key cylinder.
• Ignition switch is in OFF position.
• No Intelligent Keys are not inside the vehicle.

Symptom Table

Symptom

Diagnosis/service procedure

Reference 

page

All of the Intelligent Key functions do not 
operate.

1.

Check Intelligent Key power supply and ground circuit.

DLK-71

2.

Check driver side door switch.

DLK-83

3.

Check key switch.

DLK-91

4.

Check ignition knob switch.

DLK-93

5.

Check Intelligent Key battery.

DLK-134

6.

Check intermittent incident.

GI-39

Anti-hijack function does not operate by In-
telligent Key.

1.

Check “SELECTIVE UNLOCK FUNCTION” setting in 
“WORK SUPPORT”.

DLK-65

2.

Check intermittent incident.

GI-39

Symptom

Diagnosis/service procedure

Reference 

page

Door lock and unlock do not operate by door 
request switch.

1.

Check “LOCK/UNLOCK BY I-KEY” setting in “WORK 
SUPPORT”.

DLK-65

2.

Check intermittent incident.

GI-39

Door lock/unlock does not operate by request 
switch (driver side).

1.

Check door request switch (driver side).

DLK-77

2.

Check outside key antenna (driver side).

DLK-107

3.

Check intermittent incident.

GI-39

Door lock/unlock does not operate by request 
switch (passenger side).

1.

Check door request switch (passenger side).

DLK-79

2.

Check outside key antenna (passenger side).

DLK-110

3.

Check intermittent incident.

GI-39

Door lock/unlock does not operate by request 
switch (back door).

1.

Check door request switch (back door).

DLK-80

2.

Check outside key antenna (rear bumper).

DLK-113

3.

Check intermittent incident.

GI-39

Anti-hijack function does not operate by driv-
er side door request switch (other door lock 
functions operate).

1.

Check “SELECTIVE UNLOCK FUNCTION” setting in 
“WORK SUPPORT”.

DLK-65

2.

Check intermittent incident.

GI-39

DOOR LOCK FUNCTION SYMPTOMS

DLK-205

< SYMPTOM DIAGNOSIS >

[WITH I-KEY, WITHOUT SUPER LOCK]

C

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DLK

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KEY REMINDER

KEY REMINDER : Symptom Table

INFOID:0000000001091244

KEY REMINDER OPERATION MALFUNCTION

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-20, "Work Flow"

.

• To understand the operation when it does work, refer to 

DLK-35, "KEY REMINDER : System Description"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

• If the following symptoms are detected, check systems shown in the “Diagnosis/service procedure” column

in this order.

Conditions of Vehicle (Operating Conditions)

• Request switch operation and door lock and unlock switch operation are normal.

Symptom Table

AUTO DOOR LOCK

AUTO DOOR LOCK : Symptom Table

INFOID:0000000001091243

AUTO DOOR LOCK OPERATION MALFUNCTION

NOTE:
• “AUTO RELOCK TIMER” is not OFF when setting on CONSULT-III. 
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-20, "Work Flow"

.

• To understand the operation when it does work, refer to 

DLK-38, "AUTO DOOR LOCK : System Descrip-

tion"

“

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

• If the following symptoms are detected, check systems shown in the “Diagnosis/service procedure” column

in this order.

Conditions of Vehicle (Operating Conditions)

• Request switch operation and door lock and unlock switch operation are normal.

Symptom Table

Passenger side anti-hijack function does not 
operate by passenger side door request 
switch (other door lock functions operate).

1.

Check passenger side anti-hijack relay.

DLK-125

2.

Check intermittent incident.

GI-39

Symptom

Diagnosis/service procedure

Reference 

page

Symptom

Diagnosis/service procedure

Reference 

page

Key reminder operation does not operate.

1.

Check door switch (driver side).

DLK-83

2.

Check inside key antenna.

Instrument 
center

DLK-116

Console

DLK-119

Rear seat

DLK-122

3.

Check intermittent incident.

GI-38

DLK-206

< SYMPTOM DIAGNOSIS >

[WITH I-KEY, WITHOUT SUPER LOCK]

DOOR LOCK FUNCTION SYMPTOMS

VEHICLE SPEED SENSING AUTO DOOR LOCK

VEHICLE SPEED SENSING AUTO DOOR LOCK : Symptom Table

INFOID:0000000001091126

VEHICLE SPEED SENSING AUTO DOOR LOCK OPERATION MALFUNCTION

NOTE:
• Before performing the diagnosis in the following table, check “Work Flow”. Refer to 

DLK-20, "Work Flow"

.

• To understand the operation when it does work, refer to 

DLK-41, "VEHICLE SPEED SENSING AUTO

DOOR LOCK : System Description"

.

• Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and

check each symptom.

• If the following symptoms are detected, check systems shown in the “Diagnosis/service procedure” column

in this order.

Conditions of Vehicle (Operating Conditions)

• Request switch operation and door lock and unlock switch operation are normal.

Symptom Table

Symptom

Diagnosis/service procedure

Reference page

Auto door lock operation does not operate.

1.

Check “AUTO RELOCK TIMER” setting in “WORK SUP-
PORT”.

DLK-65

2.

Check door switch.

Driver side

DLK-83

Passenger side

DLK-84

Rear LH

DLK-86

Rear RH

DLK-87

Back door

DLK-89

3.

Check ignition knob switch.

DLK-93

4.

Check key switch.

DLK-91

5.

Check intermittent incident.

GI-39

Symptom

Diagnosis/service procedure

Reference 

page

Vehicle speed sensing auto door lock oper-
ation does not operate.

1.

Check vehicle speed signal.

DLK-133

2.

Check intermittent incident.

GI-39