Lexus RX500h (2023 year). Manual in english - page 17

 

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Lexus RX500h (2023 year). Manual in english - page 17

 

 

537

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

If “Hybrid System Stopped” is displayed

If “Engine stopped No Fuel” is displayed

Cause

Actions

The vehicle may have run out of fuel.

Stop the vehicle in a safe place and, if the fuel level is 
low, refuel the vehicle.

Cause

Actions

The vehicle may have run out of fuel.

Stop the vehicle in a safe place and, if the fuel level is 
low, refuel the vehicle.

538

7-2. Steps to take in an emergency

Stop the vehicle in a safe place on a 
hard, flat surface.

Set the parking brake.

Shift the shift position to P.

Stop the hybrid system.

Turn on the emergency flashers. 
(

P.510)

If you have a flat tire

Your vehicle is equipped with a 
spare tire. The flat tire can be 
replaced with the spare tire.

For details about tires: 

P.483

WARNING

If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat 

tire can damage the tire and the wheel 

beyond repair, which could result in an 

accident.

Before jacking up the vehicle

539

7-2. Steps to take in an emergency

7

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Spare tire
Screwdriver
Jack handle
Towing eyelet
Wheel bolt wrench
Guide pin
Wheel bolt socket
Jack

Location of the spare tire, jack and tools

A
B
C
D

E
F

G

H

WARNING

Using the tire jack

Observe the following precautions.

Improper use of the tire jack may cause 

the vehicle to suddenly fall off the jack, 

leading to death or serious injury.

Do not use the tire jack for any pur-

pose other than replacing tires or 

installing and removing tire chains.

Only use the tire jack that comes with 

this vehicle for replacing a flat tire.

Do not use it on other vehicles, and do 

not use other tire jacks for replacing 

tires on this vehicle.

Put the jack properly in its jack point.

Do not put any part of your body under 

the vehicle while it is supported by the 

jack.

Do not start the hybrid system or drive 

the vehicle while the vehicle is sup-

ported by the jack.

540

7-2. Steps to take in an emergency

1

Secure the deck board using the 
hook. (

P.433)

2

Take out the jack.

1

Secure the deck board using the 
hook. (

P.433)

2

Loosen the center fastener that 
secures the spare tire.

1

Chock the tires.

WARNING

Do not raise the vehicle while some-

one is inside.

When raising the vehicle, do not put an 

object on or under the jack.

Do not raise the vehicle to a height 

greater than that required to replace 

the tire.

Use a jack stand if it is necessary to get 

under the vehicle.

When lowering the vehicle, make sure 

that there is no-one near the vehicle. If 

there are people nearby, warn them 

vocally before lowering.

Replacing a flat tire for vehicles with 

power back door

In cases such as when replacing tires, 

make sure to canceling the power back 

door system (

P.138). Failure to do so 

may cause the back door to operate 

unintentionally if the power back door 

switch is accidentally touched, resulting 

in hands and fingers being caught and 

injured.

Taking out the jack

Taking out the spare tire

WARNING

When storing the spare tire

Be careful not to catch fingers or other 

body parts between the spare tire and 

the body of the vehicle.

Replacing a flat tire

Flat tire

Wheel chock posi-

tions

Front left-hand side

Behind the rear 
right-hand side tire

Front right-hand 
side

Behind the rear 
left-hand side tire

541

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

2

Using a wheel bolt wrench, slightly 
loosen the wheel bolts (approxi-
mately one turn).

3

Turn the tire jack portion   by 
hand until the notch of the jack is in 
contact with the jack point.

The jack point guides are located under 

the rocker panel. They indicate the jack 

point positions.

4

Install the wheel bolt wrench to the 
jack handle.

5

Raise the vehicle until the tire is 
slightly raised off the ground.

6

Remove the uppermost wheel bolt 
and install the guide pin   by 
hand.

Turn the guide pin clockwise to tighten it 

until it stops.

7

Remove all the wheel bolts and the 
tire.

When resting the tire on the ground, place 

the tire so that the wheel design faces up to 

Rear left-hand side

In front of the front 
right-hand side tire

Rear right-hand side

In front of the front 
left-hand side tire

Flat tire

Wheel chock posi-

tions

A

A

542

7-2. Steps to take in an emergency

avoid scratching the wheel surface.

1

Remove any dirt or foreign matter 
from the wheel contact surfaces 
and wheel bolts.

If foreign matter is on the wheel contact 

surface, the wheel bolts may loosen while 

the vehicle is in motion, causing the tire to 

come off.

2

Align a wheel bolt hole on the spare 
tire with the guide pin, and set the 
spare tire on the guide pin.

Securely set the spare tire so that its wheel 

is touching the contact surface.

3

Loosely tighten each wheel bolt by 
hand or using a wheel bolt socket 

.

Push the spare tire to prevent it from falling.
Do not use the wheel bolt socket for any-

thing other than loosely tightening the 

wheel bolts by hand.

4

Remove the guide pin and loosely 
tighten the wheel bolt as in step 

3

.

WARNING

Replacing a flat tire

Do not touch the disc wheels or the area 

around the brakes immediately after the 

vehicle has been driven. After the vehicle 

has been driven the disc wheels and the 

area around the brakes will be extremely 

hot. Touching these areas with hands, 

feet or other body parts while changing a 

tire, etc. may result in burns.

Installing the spare tire

A

543

7-2. Steps to take in an emergency

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5

Lower the vehicle.

6

Securely tighten the wheel bolts 
two or three times in the order 
shown in the illustration using a 
wheel bolt wrench.

Tightening torque:

103 ft•lbf (140 N•m, 14.3 kgf•m)

7

Stow the flat tire, tire jack and all 
tools.

The spare tire

The spare tire is identified by the label 

“TEMPORARY USE ONLY” on the tire 

sidewall.

Use the spare tire temporarily, and only in 

an emergency.

Make sure to check the tire inflation pres-

sure of the spare tire. (

P.576)

When using the spare tire

As the spare tire is not equipped with a tire 

pressure warning valve and transmitter, low 

inflation pressure of the spare tire will not be 

indicated by the tire pressure warning sys-

tem. Also, if you replace the spare tire after 

the tire pressure warning light comes on, 

the light remains on.

When the spare tire is equipped

The vehicle becomes lower when driving 

with the spare tire compared to when driv-

ing with standard tires.

If you have a flat front tire on a road cov-

ered with snow or ice

Install the spare tire on one of the rear 

wheels of the vehicle. Perform the following 

steps and fit tire chains to the front tires:

1

Replace a rear tire with the spare tire.

2

Replace the flat front tire with the tire 

removed from the rear of the vehicle.

3

Fit tire chains to the front tires.

WARNING

Installing the spare tire

Failure to follow these precautions could 

cause the wheel bolts to loosen and the 

tire to fall off, resulting in death or serious 

injury.

The contact surfaces of the wheel bolt 

and wheel are designed specifically to 

fit together. When using wheels that 

were installed when the vehicle was 

shipped from the factory, use special-

ized Lexus genuine wheel bolts. Do 

not use wheel bolts designed for other 

models, model years or types even if 

they are Lexus genuine parts. If the 

vehicle does not have wheels that were 

installed to the vehicle when it was 

shipped from the factory, the fac-

tory-installed wheel bolts may not be 

appropriate for the wheel. Contact 

either the retailer where the wheels 

were purchased or the manufacturer 

of the wheels for proper installation 

advice.

544

7-2. Steps to take in an emergency

WARNING

Never apply oil or grease to the wheel 

bolts or their contact surface on the 

wheel 

.

Doing so may cause the wheel bolts to 

be tightened excessively, leading to 

damage to the wheel bolts, the 

threaded portion the wheel bolts install 

to 

, or the wheel.

Remove any oil or grease that has 

adhered when installing the wheel 

bolts.

Steel wheel

Aluminum wheel

After replacing a tire, check the tight-

ening torque as soon as possible.

Do not attach a heavily damaged 

wheel ornament, as it may fly off the 

wheel while the vehicle is moving.

If a wheel bolt hole in a wheel or the 

threads of a wheel bolt or the wheel 

hub are deformed, cracked, rusty or 

otherwise damaged, have the vehicle 

inspected by your Lexus dealer.

A

B

When tightening the wheel bolts

Do not tighten the wheel bolts exces-

sively. Doing so may cause the wheel 

bolts, the threads of the wheel hub, or the 

wheel to be damaged.

Guide pin

When removing or installing a tire, make 

sure to use the guide pin.

Also, the guide pin is made of resin. It 

may be damaged if the wheel is placed 

anywhere other than 

 or if a large 

amount of force is applied to the guide 

pin.

When using the spare tire

Remember that the spare tire provided 

is specifically designed for use with 

your vehicle. Do not use your spare 

tire on another vehicle.

Do not use more than one spare tire 

simultaneously.

Replace the spare tire with a standard 

tire as soon as possible.

Avoid sudden acceleration, abrupt 

steering, sudden braking and shifting 

operations that cause sudden engine 

braking.

When the spare tire is attached

The vehicle speed may not be correctly 

detected, and the following systems may 

not operate correctly:

• ABS & Brake assist

• VSC

• TRAC

A

545

7-2. Steps to take in an emergency

7

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WARNING

• Trailer Sway Control

• EPS

• VDIM (if equipped)

• Adaptive Variable Suspension System 

(if equipped)

• Dynamic radar cruise control

• PCS (Pre-Collision System)

• LTA (Lane Tracing Assist)

• LDA (Lane Departure Alert)

• RSA (Road Sign Assist) (if equipped)

• Automatic High Beam (if equipped)

• AHS (Adaptive High-beam System) (if 

equipped)

• Tire pressure warning system

• Intuitive parking assist

• PKSB (Parking Support Brake) (if 

equipped)

• Lexus parking assist monitor (if 

equipped)

• Panoramic view monitor (if equipped)

• BSM (Blind Spot Monitor)

• RCTA (Rear cross traffic alert)

• Automatic Rear Flashing Hazard 

Lights

• Safe Exit Assist (with door opening 

control)

• Navigation system (if equipped)

Also, not only can the following system 

not be utilized fully, but it may even nega-

tively affect the drive-train components:

• E-Four

*1

/DIRECT4

*2

 (Electronic 

AWD system)

*1

: RX350h

*2

: RX500h

Speed limit when using the spare tire

Do not drive at speeds in excess of 50 

mph (80 km/h) when a spare tire is 

installed on the vehicle.

The spare tire is not designed for driving 

at high speeds. Failure to observe this 

precaution may lead to an accident caus-

ing death or serious injury.

After using the tools and jack

Before driving, make sure all the tools 

and jack are securely in place in their 

storage location to reduce the possibility 

of personal injury during a collision or 

sudden braking.

NOTICE

Be careful when driving over bumps 

with the spare tire installed on the 

vehicle

The vehicle becomes lower when driving 

with the spare tire compared to when 

driving with standard tires. Be careful 

when driving over uneven road surfaces.

Driving with tire chains and the spare 

tire

Do not fit tire chains to the spare tire.

Tire chains may damage the vehicle body 

and adversely affect driving perfor-

mance.

When replacing the tires

When removing or fitting the wheels, 

tires or the tire pressure warning valve 

and transmitter, contact your Lexus 

dealer as the tire pressure warning valve 

and transmitter may be damaged if not 

handled correctly.

546

7-2. Steps to take in an emergency

One of the following may be the cause 
of the problem:

The electronic key may not be func-
tioning properly. (

P.549)

There may not be sufficient fuel in 
the vehicle’s tank.
Refuel the vehicle.

There may be a malfunction in the 
immobilizer system. (

P.82)

There may be a malfunction in the 
shift control system.

*

 (

P.210, 527)

There may be a malfunction in the 
steering lock system.

The hybrid system may be malfunc-
tioning due to an electrical problem 
such as electronic key battery 
depletion or a blown fuse. However, 
depending on the type of malfunc-
tion, an interim measure is available 
to start the hybrid system. (

P.547)

There is a possibility that the tem-
perature of the hybrid battery (trac-
tion battery) is extremely low 
(approximately below -22°F 

[-30°C]). (

P.209)

*

: It may not be possible to shift the shift 

position from P.

One of the following may be the cause 
of the problem:

The 12-volt battery may be dis-
charged. (

P.553)

The 12-volt battery terminal con-
nections may be loose or corroded. 
(

P.481)

One of the following may be the cause 
of the problem:

One or both of the 12-volt battery 
terminals may be disconnected. 
(

P.481)

The 12-volt battery may be dis-
charged. (

P.553)

Contact your Lexus dealer if the problem 
cannot be repaired, or if repair procedures 
are unknown.

When the hybrid system does not start, 
the following steps can be used as an 
interim measure to start the hybrid sys-
tem if the power switch is functioning 

If the hybrid system will not 
start

Reasons for the hybrid system not 
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:

The hybrid system will not start 
even though the correct starting 
procedure is being followed. 
(

P.208)

The interior lights and head-
lights are dim, or the horn does 
not sound or sounds at a low vol-
ume.

The interior lights and head-
lights do not turn on, or the horn 
does not sound.

Starting the hybrid system in an 
emergency

547

7-2. Steps to take in an emergency

7

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normally.
Do not use this starting procedure 
except in cases of emergency.

1

Pull the parking brake switch to 
check that the parking brake is set. 
(

P.226)

Parking brake indicator will come on.

2

Turn the power switch to ACC.

*1, *2

3

Press and hold the power switch for 
about 15 seconds while depressing 
the brake pedal firmly.

Even if the hybrid system can be 
started using the above steps, the sys-
tem may be malfunctioning. Have the 
vehicle inspected by your Lexus dealer.

*1

: ACC mode can be enabled/disabled 

on the customize menu. (

P.590)

*2

: When ACC is disabled, turn the power 

switch to ON then OFF, and start the 
hybrid system as described in 
P.550within 5 seconds.

If you lose your keys

New genuine mechanical keys can 
be made by your Lexus dealer using 
another mechanical key and the 
key number stamped on your key 
number plate.

Keep the plate in a safe place such 
as your wallet, not in the vehicle.

NOTICE

When an electronic key is lost

If the electronic key remains lost, the risk 

of vehicle theft increases significantly. 

Visit your Lexus dealer immediately with 

all remaining electronic keys that were 

provided with your vehicle.

548

7-2. Steps to take in an emergency

When the electronic key does not work 

properly

Check on the center display if the smart 

access system with push-button start is 

enabled. If disabled, change to enable the 

smart access system with push-button 

start.

Check if battery-saving mode is set. If it is 

set, cancel the function. (

P.140)

The electronic key function may be sus-

pended. (

P.114)

Use the mechanical key (

P.116) in 

order to perform the following opera-
tions:

1

Insert a plastic card, etc. into the 
gap in the door handle to pry up the 
cover.

To avoid damage, do not apply excessive 

force to the cover.

2

Remove the cover by pressing it on 
the rear.

3

Use the mechanical key in order to 
perform the following operations:

1

Unlocks all the doors

Turning the key rearward unlocks the 
driver’s door. Turning the key again unlocks 
the other doors.

2

Locks all the doors

If the electronic key does not 
operate properly

If communication between the 
electronic key and vehicle is inter-
rupted (

P.141) or the electronic 

key cannot be used because the 
battery is depleted, the smart 
access system with push-button 
start and wireless remote control 
cannot be used. In such cases, the 
doors can be opened and the hybrid 
system can be started by following 
the procedure below.

NOTICE

In case of a smart access system with 

push-button start malfunction or 

other key-related problems

Take your vehicle with all the electronic 

keys provided with your vehicle to your 

Lexus dealer.

Locking and unlocking the doors

549

7-2. Steps to take in an emergency

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Key linked functions

1

Closes the windows and the moon 
roof

*

 or panoramic moon roof

*

 (turn 

and hold)

2

Opens the windows and the moon 
roof

*

 or panoramic moon roof

*

 (turn 

and hold)

These settings must be customized at your 

Lexus dealer.

*

: If equipped

1

Ensure that the shift position is in P 
and depress the brake pedal.

2

Touch the Lexus emblem side of the 
electronic key to the power switch.

When the electronic key is detected, a 

buzzer will sound and the power switch 

mode will change to ON.
When the smart access system with 

push-button start is deactivated in custom-

ization setting, the power switch will turn to 

ACC.

3

Firmly depress the brake pedal and 
check that 

 is shown on the 

multi-information display.

4

Press the power switch shortly and 
firmly.

In the event that the hybrid system still 
cannot be started, contact your Lexus 
dealer.

Stopping the hybrid system

Shift the shift lever to P, set the parking 

brake, and press the power switch as you 

normally do when stopping the hybrid sys-

tem.

Replacing the key battery

As the above procedure is a temporary 

measure, it is recommended that the elec-

tronic key battery be replaced immediately 

when the battery is depleted. (

P.501)

Changing power switch modes

Release the brake pedal and press the 

power switch in step 

3

 above. The hybrid 

system does not start and modes will be 

changed each time the switch is pressed. 

(

P.211)

WARNING

When using the mechanical key and 

operating the power windows or the 
moon roof

*

 or panoramic moon roof

*

*

: If equipped

Operate the power window or the moon 

roof or panoramic moon roof after 

checking to make sure that there is no 

possibility of any passenger having any of 

their body parts caught in the window or 

the moon roof or panoramic moon roof.

Also, do not allow children to operate the 

mechanical key. It is possible for children 

and other passengers to get caught in 

the power window or the moon roof or 

panoramic moon roof.

Starting the hybrid system

550

7-2. Steps to take in an emergency

Opening a door using the manual 
release handle from outside the 
vehicle

Pull the manual release handle   to 
open the door.

Normally, the manual release handles can-
not be used to open the doors.
To open a door, enable manual release 
handle operation. (

P.552)

Opening a door using the manual 
release handle from inside the 
vehicle

Pull the manual release handle   
twice to open the door.

Pulling the handle once will enable opera-
tion. Pulling the handle again will open the 
door.

Manual release handle operating condi-

tions

When the vehicle is involved in a collision

The manual release handle may not 

become operable depending on the force 

of the impact and conditions of the colli-

sion.

When the 12-volt battery voltage drops 

slowly while a door was unlocked

It may not work depending on how it is low-

ered.

When manual release handle operation 

is enabled from inside the vehicle

When manual release handle operation 

is enabled from outside the vehicle using 

the mechanical key

If a door cannot be opened 
using the door opener switch

If a door cannot be opened using 
the door opener switch, it can be 
opened using a manual release 
handle.

NOTICE

Operating a manual release handle

Normally, the manual release handles 

cannot be used to open the doors. To 

enable manual release handle operation, 

perform the following. If the following is 

not performed and/or a manual release 

handle is operated with force, it may 

deform or be damaged.

Opening a door using the man-
ual release handle

A

A

551

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

Enabling outside manual release handle 

operation using the mechanical key

Operation of a manual release handle can 

be enabled by unlocking a door with the 

mechanical key.

1

Insert a plastic card, etc. into the gap in 

the door handle to pry up the cover.

To avoid damage, do not apply excessive 

force to the cover.

2

Remove the cover by pressing it on the 

rear.

3

Using the mechanical key, turn the lock 

cylinder to the unlock side to enable the 

manual release handle operation.

The mechanical key can only be inserted in 

one direction, as the key only has a groove 

on one side.
If the key cannot be inserted in a lock cylin-

der, turn it over and re-attempt to insert it.

Conditions which manual release han-

dle operation is disabled

Normally, operation of the outside man-

ual release handles is disabled, and they 

cannot be used to open the doors.

When operation is enabled by operating a 

manual release handle or using a mechani-

cal key, operation will be disabled automat-

ically if the door is opened using the door 

opener switch or locked.

Operation of the inside manual release 

handles is disabled when the power 

switch is in ON, and they cannot be used 

to open the doors.

When operation is enabled by operating a 

manual release handle or using a mechani-

cal key, operation will be disabled automat-

ically if the door is opened using the door 

opener switch or locked.

To prevent a door from being opened 

accidentally, when the power switch is in 

ON, after an inside manual release han-

dle is operated once, operation will auto-

matically be disabled after approximately 

1 second.

552

7-2. Steps to take in an emergency

If you have a set of jumper (or booster) 
cables and a second vehicle with a 
12-volt battery, you can jump start your 
vehicle by following the steps below.

1

Confirm that the electronic key is 
being carried.

When connecting the jumper (or booster) 

cables, depending on the situation, the 

alarm may activate and doors locked. 

(

P.84)

2

Open the hood (

P.471) and fuse 

box cover.

RX500h

If the 12-volt battery is dis-
charged

The following procedures may be 
used to start the hybrid system if the 
vehicle’s 12-volt battery is dis-
charged.
You can also call your Lexus dealer 
or a qualified repair shop.

Restarting the hybrid system

553

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

RX350h

3

Open the exclusive jump starting 
terminal cover.

RX500h

RX350h

554

7-2. Steps to take in an emergency

4

Connect a positive jumper cable clamp to   on your vehicle and connect the 
clamp on the other end of the positive cable to   on the second vehicle. Then, 
connect a negative cable clamp to   on the second vehicle and connect the 
clamp at the other end of the negative cable to  .

RX500h

Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting 
terminal and any moving parts as shown in the illustration

RX350h

Exclusive jump starting terminal (your vehicle)

A

B

C

D

A
B
C
D

A

555

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting 
terminal and any moving parts as shown in the illustration

5

Start the engine of the second vehi-
cle. Increase the engine speed 
slightly and maintain at that level for 
approximately 5 minutes to 
recharge the 12-volt battery of your 
vehicle.

6

Open and close any of the doors of 
your vehicle with the power switch 
off.

7

Maintain the engine speed of the 
second vehicle and start the hybrid 
system of your vehicle by turning 
the power switch to ON.

8

Make sure the “READY” indicator 
comes on. If the indicator light does 
not come on, contact your Lexus 
dealer.

9

Once the hybrid system has 
started, remove the jumper cables 
in the exact reverse order from 
which they were connected.

10

Close the exclusive jump starting 
terminal cover, and reinstall the fuse 
box cover to its original position.

Once the hybrid system starts, have 
the vehicle inspected at your Lexus 
dealer as soon as possible.

Starting the hybrid system when the 

12-volt battery is discharged

The hybrid system cannot be started by 

push-starting.

If the doors cannot be unlocked using 

the smart access system with push-but-

ton start or wireless remote control

The doors can be opened by enabling its 

respective manual release handle opera-

tion. (

P.552)

Locking the doors after the 12-volt bat-

tery was discharged

The doors cannot be locked using the smart 

access system with push-button start or 

wireless remote control.
By locking the door using the mechanical 

key, the operation of the manual release 

handle can be disabled.

Driver’s door

1

Insert a plastic card, etc. into the gap in 

the door handle to pry up the cover.

To avoid damage, do not apply excessive 

force to the cover.

2

Remove the cover by pressing it on the 

rear.

B
C
D

556

7-2. Steps to take in an emergency

3

Using the mechanical key, turn the lock 

cylinder to the unlock side to enable the 

manual release handle operation.

4

Check that the door cannot be opened.

Doors other than the driver’s door

1

Open the door. Using the mechanical 

key, slide the cover in the direction 

shown in the illustration.

To avoid damage, do not apply excessive 

force to the cover.

2

Insert the mechanical key into the open-

ing.

3

Remove the mechanical key and slide 

the cover back to its original position.

4

Check that all of the doors cannot be 

opened.

To prevent 12-volt battery discharge

Turn off the headlights and the audio sys-

tem while the hybrid system is off.

Turn off any unnecessary electrical com-

ponents when the vehicle is running at a 

low speed for an extended period, such 

as in heavy traffic.

When the 12-volt battery is removed or 

discharged

Information stored in the ECU is cleared. 

When the 12-volt battery is depleted, 

have the vehicle inspected at your Lexus 

dealer.

Some systems may require initialization. 

(

P.606)

When removing the 12-volt battery ter-

minals

When the 12-volt battery terminals are 

removed, the information stored in the 

ECU is cleared. Before removing the 

12-volt battery terminals, contact your 

Lexus dealer.

If a 12-volt battery terminal is discon-

nected, the doors will not be able to be 

opened using the door opener switches 

and the electronic key may become 

trapped in the vehicle

To prevent the electronic key (mechanical 

key) from being locked inside the vehicle, 

make sure to remove it from the vehicle 

before disconnecting a 12-volt battery ter-

minal.

If the electronic key (mechanical key) is 

to be left in the vehicle, make sure to 

open a window so an inside manual 

release handle can be operated.

557

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

Charging the 12-volt battery

The electricity stored in the 12-volt battery 

will discharge gradually even when the 

vehicle is not in use, due to natural dis-

charge and the draining effects of certain 

electrical appliances. If the vehicle is left for 

a long time, the 12-volt battery may dis-

charge, and the hybrid system may be 

unable to start. (The 12-volt battery 

recharges automatically while the hybrid 

system is operating.)

When recharging or replacing the 

12-volt battery

In some cases, it may not be possible to 

unlock the doors using the smart access 

system with push-button start when the 

12-volt battery is discharged. Use the 

wireless remote control or the mechani-

cal key to lock or unlock the doors.

The hybrid system may not start on the 

first attempt after the 12-volt battery has 

recharged but will start normally after the 

second attempt. This is not a malfunction.

The power switch mode is memorized by 

the vehicle. When the 12-volt battery is 

reconnected, the system will return to the 

mode it was in before the 12-volt battery 

was discharged. Before disconnecting 

the 12-volt battery, turn the power switch 

off.

If you are unsure what mode the power 

switch was in before the 12-volt battery 

discharged, be especially careful when 

reconnecting the 12-volt battery.

If the 12-volt battery discharges, it may 

not be possible to shift the shift position to 

other positions. In this case, the vehicle 

cannnot be towed without lifting both 

front wheels because the front wheels will 

be locked.

Some systems may require initialization. 

(

P.606)

When replacing the 12-volt battery

Use a Central Degassing type 12-volt 

battery (European Regulations).

RX500h: Use a 12-volt battery that the 

case size is same as the previous one 

(LN3), 20 hour rate capacity (20HR) is 

equivalent (70Ah) or greater, and perfor-

mance rating (CCA) is equivalent 

(603A) or greater.

RX350h: Use a 12-volt battery that the 

case size is same as the previous one 

(LN2), 20 hour rate capacity (20HR) is 

equivalent (60Ah) or greater, and per-

formance rating (CCA) is equivalent 

(563A) or greater.

• If the sizes differ, the 12-volt battery can-

not be properly secured.

• If the 20 hour rate capacity is low, even if 

the time period where the vehicle is not 

used is a short time, the 12-volt battery 

may discharge and the hybrid system 

may not be able to start.

Use a 12-volt battery with a handle. If a 

12-volt battery without a handle is used, 

removal is more difficult.

After replacing, firmly attach the follow-

ing items to the exhaust hole of the 

12-volt battery.

• Use the exhaust hose that was attached 

to the 12-volt battery before replacing 

and confirm that it is firmly connected to 

the hole section of the vehicle.

• Use the exhaust hole plug included with 

the 12-volt battery replaced or the one 

installed on the 12-volt battery prior to 

the replacement. (Depending on the 

12-volt battery to be replaced, the 

exhaust hole may be plugged.)

558

7-2. Steps to take in an emergency

Exhaust hole plug
Exhaust hole
Exhaust hose
Hole section of the vehicle

For details, consult your Lexus dealer.

WARNING

When removing the 12-volt battery 

terminals

Always remove the negative (-) terminal 

first. If the positive (+) terminal contacts 

any metal in the surrounding area when 

the positive (+) terminal is removed, a 

spark may occur, leading to a fire in addi-

tion to electrical shocks and death or 

serious injury.

Avoiding 12-volt battery fires or 

explosions

Observe the following precautions to 

prevent accidentally igniting the flamma-

ble gas that may be emitted from the 

12-volt battery:

Make sure each jumper cable is con-

nected to the correct terminal and that 

it is not unintentionally in contact with 

any other than the intended terminal.

A
B
C
D

Do not allow the other end of the 

jumper cable connected to the “+” ter-

minal to come into contact with any 

other parts or metal surfaces in the 

area, such as brackets or unpainted 

metal.

Do not allow the + and - clamps of the 

jumper cables to come into contact 

with each other.

Do not smoke, use matches, cigarette 

lighters or allow open flame near the 

12-volt battery.

12-volt battery precautions

The 12-volt battery contains poisonous 

and corrosive acidic electrolyte, while 

related parts contain lead and lead com-

pounds. Observe the following precau-

tions when handling the 12-volt battery:

When working with the 12-volt battery, 

always wear safety glasses and take 

care not to allow any battery fluids 

(acid) to come into contact with skin, 

clothing or the vehicle body.

Do not lean over the 12-volt battery.

In the event that battery fluid comes 

into contact with the skin or eyes, 

immediately wash the affected area 

with water and seek medical attention. 

Place a wet sponge or cloth over the 

affected area until medical attention 

can be received.

Always wash your hands after handling 

the 12-volt battery support, terminals, 

and other battery-related parts.

Do not allow children near the 12-volt 

battery.

After recharging the 12-volt battery

Have the 12-volt battery inspected at 

your Lexus dealer as soon as possible.

If the 12-volt battery is deteriorating, con-

tinued use may cause the 12-volt battery 

to emit a malodorous gas, which may be 

detrimental to the health of passengers.

559

7-2. Steps to take in an emergency

7

W

he

n t

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 ar

ise

s

“Engine Coolant Temp High Stop in 
a Safe Place See Owner’s Manual” 
is shown on the multi-information 
display

1

Stop the vehicle in a safe place and 
turn off the air conditioning system, 
and then stop the hybrid system.

2

If you see steam:
Carefully lift the hood after the 
steam subsides.
If you do not see steam:
Carefully lift the hood.

3

After the hybrid system has cooled 
down sufficiently, inspect the hoses 
and radiator core (radiator) for any 
leaks.

WARNING

When replacing the 12-volt battery

When the vent plug and indicator are 

close to the hold down clamp, the bat-

tery fluid (sulfuric acid) may leak.

For information regarding 12-volt bat-

tery replacement, contact your Lexus 

dealer.

After replacing, securely attach the 

exhaust hose and exhaust hole plug to 

the exhaust hole of the replaced 

12-volt battery. If not properly installed, 

gases (hydrogen) may leak into the 

vehicle interior, and there is the possi-

ble danger of the gas igniting and 

exploding.

When disconnecting the 12-volt bat-

tery

Do not disconnect the negative (-) termi-

nal on the body side. The disconnected 

negative (-) terminal may touch the posi-

tive (+) terminal, which may cause a short 

and result in death or serious injury.

NOTICE

When handling jumper cables

When connecting the jumper cables, 

ensure that they do not become entan-

gled in the cooling fan or belt.

To prevent damaging the vehicle

The exclusive jump starting terminal is to 

be used when charging the 12-volt bat-

tery from another vehicle in an emer-

gency. It cannot be used to jump start 

another vehicle.

If your vehicle overheats

The following may indicate that 
your vehicle is overheating.

The engine coolant temperature 
gauge (

P.90) is in the red zone 

or a loss of hybrid system power is 
experienced. (For example, the 
vehicle speed does not increase.)

“Engine Coolant Temp High Stop 
in a Safe Place See Owner’s 
Manual” or “Hybrid System 
Overheated Output Power 
Reduced” is shown on the 
multi-information display.

Steam comes out from under the 
hood.

Correction procedures

560

7-2. Steps to take in an emergency

RX500h

Radiator
Cooling fan

If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.

RX350h

Radiator
Cooling fan

If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.

4

The coolant level is satisfactory if it 
is between the “MAX”/“FULL” and 
“MIN”/“LOW” lines on the reser-
voir.

Engine (RX500h)

Reservoir
“FULL” line
“LOW” line
Radiator cap

Engine (RX350h)

Reservoir
“FULL” line
“LOW” line
Radiator cap

Intercooler (RX500h only)

A
B

A
B

A
B
C
D

A
B
C
D

561

7-2. Steps to take in an emergency

7

When trouble

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ses

Reservoir
“MAX” line
“MIN” line

5

Add coolant if necessary.

Water can be used in an emergency if 

coolant is unavailable.

Engine (RX500h)

Engine (RX350h)

Intercooler (RX500h only)

6

Start the hybrid system and turn the 
air conditioning system on to check 
that the radiator cooling fan oper-

ate and to check for coolant leaks 
from the radiator or hoses.

The fan operate when the air conditioning 

system is turned on immediately after a 

cold start. Confirm that the fan is operating 

by checking the fan sound and air flow. If it 

is difficult to check these, turn the air con-

ditioning system on and off repeatedly. 

(The fan may not operate in freezing tem-

peratures.)

7

If the fan is not operating:
Stop the hybrid system immediately 
and contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the 
nearest Lexus dealer.

8

Check if “Engine Coolant Temp 
High Stop in a Safe Place See 
Owner’s Manual” is shown on the 
multi-information display.

If the message does not disappear:

Stop the hybrid system and contact your 

Lexus dealer.

If the message is not displayed:

Have the vehicle inspected at the nearest 

Lexus dealer.

If “Hybrid System Overheated Out-
put Power Reduced” is shown on the 
multi-information display

1

Stop the vehicle in a safe place.

2

Stop the hybrid system and care-
fully lift the hood.

3

After the hybrid system has cooled 
down, inspect the hoses and radia-
tor core (radiator) for any leaks.

A
B
C

562

7-2. Steps to take in an emergency

RX500h

Radiator
Cooling fan

If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.

RX350h

Radiator
Cooling fan

If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.

4

The coolant level is satisfactory if it 
is between the “MAX”/“FULL” and 
“MIN”/“LOW” lines on the reser-
voir.

RX500h

Reservoir
“MAX” line
“MIN” line

RX350h

Reservoir
“FULL” line
“LOW” line

5

Add coolant if necessary.

Water can be used in an emergency if 

coolant is unavailable.

RX500h

A
B

A
B

A
B
C

A
B
C

563

7-2. Steps to take in an emergency

7

W

he

n t

ro

ub

le

 ar

ise

s

RX350h

6

Start the hybrid system and check if 
“Hybrid System Overheated Out-
put Power Reduced” is shown on 
the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact 
your Lexus dealer.
If the message is not displayed:
Have the vehicle inspected at the 
nearest Lexus dealer.

WARNING

When inspecting under the hood of 

your vehicle

Observe the following precautions.

Failure to do so may result in serious 

injury such as burns.

If steam is seen coming from under the 

hood, do not open the hood until the 

steam has subsided. The engine com-

partment may be very hot.

RX350h: After the hybrid system has 

been turned off, check that the 

“READY” indicator is off.

When the hybrid system is operating, 

the gasoline engine may automatically 

start, or the cooling fan may suddenly 

operate even if the gasoline engine 

stops. Do not touch or approach rotat-

ing parts such as the fan, which may 

lead to fingers or clothing (especially a 

tie, a scarf or a muffler) getting caught, 

resulting in serious injury.

RX500h: After the hybrid system has 

been turned off, check that the 

“READY” indicator is off.

When the hybrid system is operating, 

the gasoline engine may automatically 

start, or the cooling fan may suddenly 

operate even if the gasoline engine 

stops. Also, the cooling fan may oper-

ate for a while after turning off the 

hybrid system.  Do not touch or 

approach rotating parts such as the 

fan, which may lead to fingers or cloth-

ing (especially a tie, a scarf or a muf-

fler) getting caught, resulting in serious 

injury.

Do not loosen the radiator cap and the 

coolant reservoir caps while the hybrid 

system and radiator are hot.

High temperature steam or coolant 

could spray out.

NOTICE

When adding engine/power control 

unit coolant

Add coolant slowly after the hybrid sys-

tem has cooled down sufficiently. Adding 

cool coolant to a hot hybrid system too 

quickly can cause damage to the hybrid 

system.

To prevent damage to the cooling sys-

tem

Observe the following precautions:

Avoid contaminating the coolant with 

foreign matter (such as sand or dust, 

etc.).

Do not use any coolant additive.

564

7-2. Steps to take in an emergency

1

Stop the hybrid system. Set the 
parking brake and shift the shift 
position to P.

2

Remove the mud, snow or sand 
from around the front wheels.

3

Place wood, stones or some other 
material under the front wheels to 
help provide traction.

4

Restart the hybrid system.

5

Shift the shift position to D or R and 
release the parking brake. Then, 
while exercising caution, depress 
the accelerator pedal.

When it is difficult to free the vehicle

Press 

 to turn off TRAC.

RX500h

RX350h

If the vehicle becomes stuck

Carry out the following proce-
dures if the tires spin or the vehicle 
becomes stuck in mud, dirt or snow:

Recovering procedure

WARNING

When attempting to free a stuck vehi-

cle

If you choose to push the vehicle back 

and forth to free it, make sure the sur-

rounding area is clear to avoid striking 

other vehicles, objects or people. The 

vehicle may also lunge forward or lunge 

back suddenly as it becomes free. Use 

extreme caution.

When shifting the shift position

Be careful not to shift the shift position 

with the accelerator pedal depressed.

This may lead to unexpected rapid accel-

eration of the vehicle that may cause an 

accident resulting in death or serious 

injury.

NOTICE

To avoid damage to the transmission 

and other components

Avoid spinning the front wheels and 

depressing the accelerator pedal 

more than necessary.

If the vehicle remains stuck even after 

these procedures are performed, the 

vehicle may require towing to be freed.

565

7-2. Steps to take in an emergency

7

When trouble

 ari

ses

566

7-2. Steps to take in an emergency

567

8

8

Vehi

cle

 spec

ifi

ca

tions

Vehicle specifications

.

8-1. Specifications

Maintenance data (fuel, oil level, 

etc.) ..............................................

568

Fuel information.........................

579

Tire information...........................

581

8-2. Customization

Customizable features............

590

8-3. Initialization

Items to initialize ........................

606

568

8-1. Specifications

8-1.Specifications

*1

: Unladen  vehicle

*2

: RX350h

*3

: RX500h

*4

: Vehicles with towing package

Vehicle identification number

The vehicle identification number 
(VIN) is the legal identifier for your 
vehicle. This is the primary identifica-
tion number for your Lexus. It is used in 
registering the ownership of your vehi-
cle.
This number is stamped on the top left 

of the instrument panel.

Maintenance data (fuel, oil level, etc.)

Dimensions and weight

Overall length

192.5 in. (4890 mm)

Overall width

75.6 in. (1920 mm)

Overall height

*1

67.3 in. (1710 mm)

Wheelbase

112.2 in. (2850 mm)

Tread

Front

64.9 in. (1649.5 mm)

Rear

65.6 in. (1666.9 mm)

*2

65.7 in. (1667.9 mm)

*3

Vehicle capacity weight
(Occupants + luggage)

1110 lb. (505 kg)

Trailer Weight Rating

*4

(Trailer weight + cargo weight)

3500 lb. (1588 kg)

Seating capacity

Seating capacity

5 (Front 2, Rear 3)

Vehicle identification

 

 

 

 

 

 

 

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