Jeep Cherokee (2019 year). Manual

• You can also turn the temperature control to maximum

heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.

WARNING!

You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.

GEAR SELECTOR OVERRIDE

If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:

1. Turn the engine OFF.

2. Apply the parking brake.

3. Using a screwdriver or similar tool, carefully separate the

shifter bezel and boot assembly from the center console,
and raise it up to access the gear selector mechanism.

4. Press and maintain firm pressure on the brake pedal.

5. Insert a small screwdriver or similar tool down into the

gear selector override access hole (at the right front
corner of the gear selector assembly), and push and hold
the override release lever down.

6. Move the gear selector to the NEUTRAL position.

7. The vehicle may then be started in NEUTRAL.

8. Reinstall the gear selector boot.

Override Access Hole

436

IN CASE OF EMERGENCY

FREEING A STUCK VEHICLE

If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Push and hold the lock button on the gear selector.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator.

NOTE:

Shifts between DRIVE and REVERSE can only be

achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.

Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or racing the engine.

WARNING!

Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.

NOTE:

Push the “ESC Off” switch (if necessary), to place

the Electronic Stability Control (ESC) system in “Partial
Off” mode, before rocking the vehicle. Refer to “Electronic
Brake Control System” in “Safety” for further information.
Once the vehicle has been freed, push the

⬙ESC Off⬙ switch

again to restore “ESC On” mode.

IN CASE OF EMERGENCY

437

CAUTION!

• Racing the engine or spinning the wheels may lead

to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL
for at least one minute after every five rocking-
motion cycles. This will minimize overheating and
reduce the risk of clutch or transmission failure
during prolonged efforts to free a stuck vehicle.

• When “rocking” a stuck vehicle by shifting between

DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.

• Revving the engine or spinning the wheels too fast

may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).

TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled
vehicle using a commercial towing service.

If the transmission and drivetrain are operable, disabled
4x4 vehicles may also be towed as described under “Rec-
reational Towing” in the “Starting And Operating” section.

438

IN CASE OF EMERGENCY

4X4 MODELS

Towing Condition

Wheels OFF
The Ground

FWD

MODELS

1–SPEED

POWER TRANSFER

UNIT

2–SPEED

POWER TRANSFER UNIT

Flat Tow

NONE

NOT

ALLOWED

NOT ALLOWED

See instructions under

“Recreational Towing” in

“Starting And Operating”

• Transmission in PARK

• Power Transfer Unit in

NEUTRAL

• Tow in forward direction

Wheel Lift Or Dolly
Tow

Rear

NOT

ALLOWED

NOT ALLOWED

Front

NOT ALLOWED

Flatbed

ALL

BEST

METHOD

BEST METHOD

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.

IN CASE OF EMERGENCY

439

NOTE:
• You must ensure that the Auto Park Brake feature is

disabled before towing this vehicle, to avoid inadvertent
Electric Park Brake engagement. The Auto Park Brake
feature is enabled or disabled via the customer program-
mable features in the Uconnect Settings.

• Vehicles with a discharged battery or total electrical

failure when the Electric Park Brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed.

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.

Note that the Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.

If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section

for instructions on shifting the transmission out of PARK so
that the vehicle can be moved.

CAUTION!

• Do not use sling type equipment when towing.

Vehicle damage may occur.

• When securing the vehicle to a flat bed truck, do not

attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.

• Ensure that the Electric Park Brake is released, and

remains released, while being towed.

Front-Wheel Drive (FWD) Models

The manufacturer recommends towing your vehicle with
all four wheels OFF of the ground using a flatbed.

If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF of the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).

Ensure that the Electric Park Brake is released, and remains
released, while being towed. The Electric Park Brake does
not need to be released, if all four wheels are off the
ground.

440

IN CASE OF EMERGENCY

CAUTION!

Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.

4x4 Models With 1–Speed Power Transfer Unit

The manufacturer requires towing with all four wheels
OFF

the ground.

Acceptable methods are to tow the vehicle on a flatbed, or
with one end of vehicle raised and the opposite end on a
towing dolly.

WARNING!

• DO NOT tow this vehicle with ANY of its wheels on

the ground. Damage to the drivetrain will result.

• Front or rear wheel lifts must not be used (if the

remaining wheels are on the ground). Internal dam-
age to the transmission or power transfer unit will
occur if a front or rear wheel lift is used when
towing.

(Continued)

WARNING! (Continued)

• Towing this vehicle in violation of the above require-

ments can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.

4x4 Models With 2–Speed Power Transfer Unit

The manufacturer recommends towing with all four
wheels OFF the ground.

Acceptable methods are to tow the vehicle on a flatbed or
with one end of the vehicle raised and the opposite end on
a towing dolly.

If flatbed equipment is not available and the Power Trans-
fer Unit is operable, vehicles with a 2–speed Power Trans-
fer Unit

may be towed (in the forward direction, with ALL

wheels on the ground), under the following conditions:
• The Power Transfer Unit must be in NEUTRAL (N).
• The transmission must be in PARK.
• Ensure that the Electric Park Brake is released, and

remains released, while being towed.

IN CASE OF EMERGENCY

441

Refer to “Recreational Towing” in “Starting And Operat-
ing” for detailed instructions.

CAUTION!

• Front or rear wheel lifts must not be used (if the

remaining wheels are on the ground). Internal dam-
age to the transmission or power transfer unit will
occur if a front or rear wheel lift is used when
towing.

• Towing this vehicle in violation of the above require-

ments can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.

Recovery Strap — If Equipped

Your vehicle may be included with a recovery strap.
Recovery straps do not act like traditional tow straps,
chains, or winch cables.

WARNING!

Recovery straps should only be used in emergencies to
rescue stranded vehicles. Only use Recovery straps on
vehicles that fit within the recommended GVW of your
recovery strap. Only attach recovery straps to OE
recommended anchor points or emergency towing an-
chor points. Never attach to tow ball or vehicle tie
down point, these are not designed for this purpose.
Never attach to vehicle steering, drive train, or any
other suspension components. NEVER pull a strap
over sharp edges or abrasive surfaces that can damage
the recovery strap. NEVER use a damaged strap, it has
reduced strength. DO NOT attempt to repair straps.
ONLY persons involved in the recovery should be in
either vehicle. No passengers. Anyone inside the ve-
hicles can be struck by strap recoil, causing serious
injury. MOVE bystanders at least 40 ft (12.2 m) from
the recovery area when using the recovery strap.

442

IN CASE OF EMERGENCY

Using Recovery Strap

1. Review all warnings and instructions first.

2. Position the recovery vehicle.

3. Connect the recovery strap.

4. Add a recovery damper or blanket.

5. Clear the danger zone.

6. Safely and slowly start pulling.

7. Disconnect the recovery strap after both vehicles are

secure and parked.

ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)

This vehicle is equipped with an Enhanced Accident
Response System.

Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.

EVENT DATA RECORDER (EDR)

This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.

Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).

IN CASE OF EMERGENCY

443

SCHEDULED SERVICING

Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures will influence when the “Oil Change
Required” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).

Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information.

NOTE:

Under no circumstances should oil change inter-

vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.

Severe Duty All Models

Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.

SERVICING AND MAINTENANCE

447

At Every Fuel Stop:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or

damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.

• Check the fluid levels of the coolant reservoir and brake

master cylinder, fill as needed.

• Check function of all interior and exterior lights.

Maintenance Plan

Required Maintenance Intervals

Refer to the “Maintenance Plan” in this section for the
required maintenance intervals.

At Every Oil Change Interval As Indicated By Oil

Change Indicator System:

• Change oil and filter
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator system
turns on
• Inspect battery and clean and tighten terminals as

required

• Inspect brake pads, shoes, rotors, drums, hoses and

park brake

• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or

off-road conditions

448

SERVICING AND MAINTENANCE

Mileage or time passed (whichever comes first)

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

10,000

120,000

130,000

140,000

150,000

Or Years:

Or Kilometers:

32,000

48,000

64,000

80,000

96,000

12,000

128,000

144,000

160,000

176,000

192,000

208,000

224,000

240,000

Additional Inspections

Inspect the CV joints.

Inspect front suspension, boot seals. tie rod ends,
and replace if necessary.

Inspect the brake linings, parking brake function.

Inspect front accessory drive belt, tensioner, idler pul-
ley, and replace if necessary.

Additional Maintenance

Replace engine air cleaner filter.

Replace air conditioning/cabin air filter.

Replace spark plugs — 2.0L Engine**

Replace spark plugs — 2.4L & 3.2L Engine**

Flush and replace the engine coolant at 10 years or
150,000 miles (240,000 km) whichever comes first.

Inspect and replace PCV valve if necessary.

** The spark plug change interval is mileage based only,
yearly intervals do not apply.

SERVICING AND MAINTENANCE

449

Jeep Cherokee (2019 year). Manual - part 28