Honda Insight (2019 year). Manual

335

Audio Error Messages

Pandora®

Features

Error Message

Solution

Unable to play PANDORA. Music licensing restricts play in
this area.

Appears when the vehicle is in the restricted area to listen the music.
Move the vehicle and check the reception of the signal.

USB Error
Please check owners manual

Appears when an incompatible device is connected. If there is any
problem with the connected device itself, the audio system may not
be able to detect it. Contact a dealer.

336

Audio Error Messages

Android/Apps

Features

Android/Apps

If an error occurs while using the audio system or apps, you may see the following
error messages. If you cannot clear the error message, contact a dealer.

*1:****part is variable characters, and will change depending upon where an error

occurs.

Error Message

Solution

Unfortunately, **** has
stopped.

Error has occurred within app, select OK on the screen to close the app.

**** is not responding.
Would you like to close
it?

App is not responding.
Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep
waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data
Reset.

2 Defaulting All the Settings P. 385

Models with Display Audio

337

Features

General Information on the Audio System

SiriusXM® Radio Service

1. You need your radio ID ready before registering for subscription. To see the ID in

the screen, select Channel to 0.

2. Have your radio ID ready, and either call or visit the SiriusXM® website to

subscribe.

Switch to the SiriusXM® mode by using the audio remote controls on the steering
wheel, or through the audio/information screen, and stay in this mode for about 30
minutes until the service is activated. Make sure your vehicle is in an open area with
good reception.

Channel **** is not subscribed. Call SiriusXM to subscribe.

You are not subscribed to the channel selected.
Subscription Updated:
SiriusXM® radio is receiving information update from the network.
Channel Not Available:
No such channel exits, or the artist or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Check Tuner:
There is a problem with the SiriusXM® tuner. Contact a dealer.
Antenna Disconnected, Antenna Shorted:
There is a problem with the SiriusXM® antenna. Contact a dealer.

*1 : ****part is variable characters, and will change depending upon where an subscribe.

■

Subscribing to SiriusXM® Radio

■

Receiving SiriusXM® Radio

■

SiriusXM® Radio Display Messages

Subscribing to SiriusXM® Radio

Contact Information for SiriusXM® Radio:

•

US: SiriusXM® Radio at
www.siriusxm.com/subscribenow or 1-866-635-
2349

•

Canada: SiriusXM® Canada at
www.siriusxm.ca/subscribe-now, or 1-877-209-
0079

Receiving SiriusXM® Radio

The SiriusXM® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite reception interruptions. Satellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.

You may experience reception problems under the
following circumstances:

•

In a location with an obstruction to the south of
your vehicle.

•

In tunnels

•

On the lower level of a multi-tiered road

•

Large items carried on the roof rack

* Not available on all models

338

General Information on the Audio System

Compatible iPod, iPhone, and USB Flash Drives

Features

Compatible iPod, iPhone, and USB Flash Drives

• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, AAC, FLAC, or WAV formats may be unsupported.

■

iPod, and iPhone Model Compatibility

Model

iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation) released between 2005 and 2012
iPod touch (1st to 5th generation) released between 2007 and 2012
iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s/iPhone 5

Model

iPod touch (5th to 6th generation) released between 2012 and 2015
iPhone 4s/iPhone 5/iPhone 5s/iPhone 5c/iPhone 6/iPhone 6 Plus/iPhone 6S/
iPhone 6S Plus/iPhone SE/iPhone 7/iPhone 7 Plus

■

USB Flash Drives

iPod, and iPhone Model Compatibility

This system may not work with all software versions
of these devices.

Models with color audio

Models with Display Audio

USB Flash Drives

Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.

339

General Information on the Audio System

Honda App License Agreement

Continued

Features

Honda App License Agreement

PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (THIS “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR
OPERATED BY AMERICAN HONDA MOTOR CO. INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND
ITS AFFILIATES AND DESIGNATED AGENTS. THE SERVICES ARE OWNED (OR LICENSED), PROVIDED, AND/OR OPERATED BY HONDA OR A
THIRD-PARTY SERVICE PROVIDER (A “PROVIDER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.

A. Description of the Software. The SOFTWARE includes the software, firmware and the like, installed and executing on your VEHICLE
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The
SOFTWARE allows you to access and use a variety of SERVICES, including but not limited to: (a) HONDA applications, services, and content
provided through the SOFTWARE (together, “HONDA SERVICES”); and (b) PROVIDER applications, services, and content provided through
the SOFTWARE (together, “PROVIDER SERVICES”), each of which may provide access to various information, media, content, and services.

B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclusive, limited, and revocable license to use the SOFTWARE and SERVICES solely (a)
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), or a
DEALER and (c) as permitted under the terms of this AGREEMENT.

2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Installation, activation, or use of HONDA
SERVICES may require your consent to additional terms, conditions, and privacy policies applicable to those HONDA SERVICES (the
“HONDA TERMS”). You acknowledge and agree that any collection, use, sharing of data generated by your VEHICLE or your use of your
VEHICLE, and your use of the HONDA SERVICES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be
specifically applicable to such HONDA SERVICES or data generation. The HONDA SERVICES may collect, use, and share such data while
you are using the SOFTWARE.

■

END USER LICENSE AGREEMENT

340

General Information on the Audio System

Honda App License Agreement

Features

3. Open-Source Software. The SOFTWARE and SERVICES may incorporate software licensed to HONDA under free or open-source
licenses which govern HONDA’s distribution and your use of such software. HONDA and the third-party authors, licensors, and distributors
of such software disclaim all warranties and all liability arising from any and all use or distribution of the software. To the extent such
software is provided under terms that differ from the applicable free or open-source licenses, those terms are offered by HONDA alone.
Additional information regarding free and open-source software incorporated in the SOFTWARE and SERVICES is available in this manual
or within the SOFTWARE.

4. Provider Services. The SOFTWARE may provide you with access to various PROVIDER SERVICES. Installation or use of such PROVIDER
SERVICES may require your consent to additional terms, conditions, and privacy policies of the applicable PROVIDER (the “PROVIDER
TERMS”). This AGREEMENT restricts the manner in which you can install and use PROVIDER SERVICES but does not grant you a license or
permission to use such PROVIDER SERVICES. Your permission to use PROVIDER SERVICES is limited and subject to any license grants,
conditions, and limitations included in the PROVIDER TERMS. You acknowledge that any collection, use, sharing of your information,
targeted advertising practices by PROVIDERS, and your use of the PROVIDER SERVICES shall be subject to both this AGREEMENT and any
applicable PROVIDER TERMS. The PROVIDER SERVICES may collect, use, and share such information while you are using the SOFTWARE.

5. License Limitations and Restrictions on Use.
(a) Limited License. You understand and agree that the SOFTWARE and SERVICES are licensed, not sold, to you solely for use in accordance
with this AGREEMENT and any applicable PROVIDER TERMS, and any documentation for the VEHICLE made available to you by HONDA
(any “DOCUMENTATION”). HONDA and its licensors reserve all rights in the SOFTWARE and HONDA SERVICES not expressly granted to
you under this AGREEMENT. PROVIDERS and their licensors reserve all rights in the PROVIDER SERVICES not expressly granted to you under
the applicable PROVIDER TERMS.

341

General Information on the Audio System

Honda App License Agreement

Continued

Features

(b) Restrictions on Use. The licenses granted under this AGREEMENT do not permit you to use the SOFTWARE or SERVICES on a device
other than your VEHICLE. As a condition of using the SOFTWARE and SERVICES, you agree that you may not and will not:

6. Intellectual Property Rights. All title and intellectual property rights in and to the SOFTWARE and SERVICES, the accompanying
DOCUMENTATION, and all copies of the SOFTWARE or SERVICES are owned by HONDA, PROVIDERS, or their suppliers or licensors. This
AGREEMENT does not grant you any rights in connection with any trademarks or service marks of HONDA, PROVIDERS, or their licensors,
affiliates, or suppliers.

(1) copy, download, distribute, modify, publish, sell, rent, lease, lend, license, sublicense, reuse, or create derivative works of the
SOFTWARE or SERVICES or any of the content or other material within the SOFTWARE or SERVICES, including without limitation,
HONDA or PROVIDER names, logos, or any other trademarks of HONDA or PROVIDERS or used in association with the SOFTWARE or
any SERVICES, except as required to use the SOFTWARE or SERVICES in accordance with this AGREEMENT, any applicable PROVIDER
TERMS, and the DOCUMENTATION;
(2) access or use the SOFTWARE or SERVICES in any manner intended to damage or impair the operation of the SOFTWARE or SERVICES
or interfere with anyone else’s use and enjoyment of the SOFTWARE or SERVICES;
(3) access or attempt to access any system or server on which the SOFTWARE or SERVICES is hosted or modify or alter the SOFTWARE
or SERVICES in any way;
(4) use the SOFTWARE or SERVICES for any unlawful purpose, or in violation of any third party rights;
(5) use the SOFTWARE or SERVICES in violation of any applicable traffic regulations, rules or laws, including but not limited to any driver
distraction laws, rules or regulations;
(6) violate the terms of this AGREEMENT, any HONDA TERMS, any PROVIDER TERMS or other applicable third-party terms, conditions,
and privacy policies; or
(7) reverse engineer, decompile, disassemble, attempt to derive the source code of, nor permit others to reverse engineer, decompile,
or disassemble, or attempt to derive the source code of the SOFTWARE or SERVICES, except and only to the extent that such activity is
expressly permitted (a) by applicable law notwithstanding this limitation or (b) the terms of applicable free or opensource software
licenses.

342

General Information on the Audio System

Honda App License Agreement

Features

7. Export Restrictions: You acknowledge that the SOFTWARE and SERVICES are subject to U.S., European Union, and other export
jurisdictions. You agree to comply with all applicable international and national laws that apply to the SOFTWARE and SERVICES, including
the U.S. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by the U.S. and other
governments.

C. SOFTWARE Operation
1. HONDA reserves the right to suspend or terminate your access to and use of the SOFTWARE or SERVICES if you are found to be in
violation of this AGREEMENT or as reasonably deemed necessary by HONDA.

2. Eligibility/Registration/Activation. The SOFTWARE is intended for and available to individuals who (a) are of legal age of majority in their
jurisdiction of residence (and at least 18 years of age), or are younger than 18 years of age and possess a valid driver’s license issued by
their jurisdiction of residence, and (b) own or have permissive access to a compatible VEHICLE. We do not knowingly collect any
information, including personal information, from children under 13. If we learn or are notified that we have collected personal
information of a child under 13, we will immediately take steps to delete such information.

3. Use of PROVIDER SERVICES through the SOFTWARE. Certain PROVIDER SERVICES made available through the SOFTWARE may require
that you register or otherwise have an account with the PROVIDER and agree to PROVIDER TERMS. Any use of any of such PROVIDER
SERVICES within the SOFTWARE is subject to this AGREEMENT and the applicable PROVIDER TERMS. HONDA does not exercise control
over such PROVIDER SERVICES and is not responsible or liable for the availability, security, or content of such PROVIDER SERVICES, and the
inclusion of any PROVIDER SERVICES does not imply a referral from, the approval of, or the endorsement by HONDA of such PROVIDER
SERVICES. HONDA is not responsible or liable, directly or indirectly, for any damage relating to or resulting from your use of the PROVIDER
SERVICES.

4. Links to Third Party Sites: The SOFTWARE may provide you with the ability to access third-party sites and content through the use of the
SOFTWARE or SERVICES. The third-party sites and content are not under the control of HONDA. HONDA is not responsible or liable,
directly or indirectly, for such third-party websites and their content or for any damage relating to or resulting from your access or use of
such websites and content.

343

General Information on the Audio System

Honda App License Agreement

Continued

Features

5. Unauthorized Use and Abuse. You are responsible for ensuring your (and any authorized third parties’) use of the SOFTWARE and
SERVICES remains in compliance with this AGREEMENT and all other applicable HONDA TERMS and PROVIDER TERMS. You acknowledge
and agree that any use of the SOFTWARE or SERVICES occurring through your VEHICLE will be deemed your actions and that HONDA and
PROVIDERS may rely upon such actions. You agree to immediately notify us if you suspect fraudulent or abusive activity involving the
SOFTWARE or SERVICES. If you so notify us or if we otherwise suspect fraudulent or abusive activity, you agree to cooperate with us in any
fraud investigation and to use any fraud prevention measures we prescribe. Your failure to immediately notify us or cooperate to use such
measures will result in your liability for all fraudulent usage or abusive activity associated with your VEHICLE.

6. SOFTWARE Updates. The SOFTWARE and SERVICES may be updated when your VEHICLE is serviced by a DEALER or remotely, over-the-
air, by HONDA from time to time; such updates may occur with or without further notice or your future consent. The SOFTWARE may be
updated at HONDA’s discretion and for any purpose including, without limitation, to patch or otherwise improve the SOFTWARE or
SERVICES functionality, security, or stability. All updates to the SOFTWARE and SERVICES are subject to this AGREEMENT and any other
applicable HONDA TERMS and PROVIDER TERMS.

7. Uninstalling, Removing, and Replacing the SOFTWARE. Replacing SOFTWARE or HONDA SERVICES with software or firmware not
provided and installed by HONDA or a DEALER will render all representations and warranties for the SOFTWARE, HONDA SERVICES, and
VEHICLE functionality reliant upon the SOFTWARE or HONDA SERVICES null and void.

D. SOFTWARE Operational Notices and Warnings
1. Vehicle Geolocation Information. You acknowledge that your VEHICLE may be equipped with certain traffic and map features. The
traffic feature will automatically collect and transmit, through GPS technology, your Vehicle’s current location (longitude and latitude),
travel direction and speed (“VEHICLE GEOLOCATION INFORMATION”) to HONDA and PROVIDERS. The VEHICLE GEOLOCATION
INFORMATION is used by HONDA and PROVIDERS to provide traffic and navigation-related information to you, but may also be used to
provide other SERVICES or offers to you. HONDA will not use such VEHICLE GEOLOCATION INFORMATION for its own marketing efforts,
or provide such information to unaffiliated third parties for their own purposes, without your express consent.

344

General Information on the Audio System

Honda App License Agreement

Features

2. Potential Map Inaccuracy and Route Safety. Maps used by this system may be inaccurate because of changes in roads, traffic controls,
routing, or driving conditions. Always use good judgment and common sense when following suggested routes. Do not follow the route
suggestions if doing so would result in an unsafe or illegal driving maneuver, if you would be placed in an unsafe situation, or if you would
be directed into an area that you consider unsafe. Do not rely on any navigation features included in the system to route you to emergency
services. Not all emergency services such as police, fire stations, hospitals, or clinics are likely to be contained in the map database for such
navigation features. Ask local authorities or an emergency services operator for such locations and routes. The driver is ultimately
responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. Any
navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing
traffic regulations. Navigation features are not a substitute for your personal judgment. Any route suggestions made by the SOFTWARE or
SERVICES should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.

3. Speech Recognition: You acknowledge and understand that HONDA and PROVIDERS may record, retain, and use voices commands
when you use the speech recognition components of the SOFTWARE or SERVICES. You and all VEHICLE operators and passengers (a)
consent to the recording and retention of voice commands in support of providing speech recognition components and (b) release HONDA
and PROVIDERS from all claims, liabilities, and losses that may result from any use of such recorded voice commands. Recognition errors
are inherent in speech recognition. It is your responsibility to monitor any speech recognition functions included in the system and address
any errors. Neither HONDA nor PROVIDERS will be liable for any damages arising out of errors in the speech recognition process.

4. Distraction Hazards. Navigation features may require manual (non-verbal) input or setup. Attempting to perform such set-up or insert
data while driving can seriously distract your attention and could cause a crash or other serious consequences; the ability to undertake such
interactions may also be limited by state or local law, which laws you are responsible to know and follow. Even occasional short scans of
the screen may be hazardous if your attention has been diverted away from your driving at a critical time. Pull over and stop the vehicle in
a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Do not raise the volume
excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable
to hear these sounds could result in a crash.

345

General Information on the Audio System

Honda App License Agreement

Continued

Features

E. Information Collection and Storage
1. Information Collection, Use, Transmission and Storage of Data. Consent to Use of Data: You agree that HONDA and PROVIDERS may
collect and use your information gathered in any manner as part of product support services related to the SOFTWARE or related services.
HONDA may share such information with third parties, including, without limitation, PROVIDERS, third party software and services
suppliers, their affiliates and/or their designated agents, solely to improve their products or to provide services or technologies to you.
HONDA, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others,
but not in a form that personally identifies you.

2. Information Storage. Depending on the type of multimedia system you have in your VEHICLE, certain information may be stored for ease
of use of the SOFTWARE including, without limitation, search history, location history in certain applications, previous and saved
destinations, map locations within certain applications, and device numbers and contact information.

(a) Vehicle Health Information. Your VEHICLE may remotely transmit information regarding the status and health of your VEHICLE
(“VEHICLE INFORMATION”) to HONDA without notification to you. VEHICLE INFORMATION may contain VEHICLE maintenance and
malfunction status that is derived from VEHICLE diagnostic data and includes, but is not limited to, status of powered doors and windows,
battery life data, battery charging data, VEHICLE speed, coolant temperature, air compressor revolution, output power, warning codes,
diagnostic trouble codes, fuel injection volume, and engine rotations per minute. VEHICLE HEALTH INFORMATION may be used by HONDA
for research and development, to deliver HONDA SERVICES and information to you, and to contact you, and is retained only for a period
of time necessary to fulfill these goals.

(b) VEHICLE Geolocation Data (non-navigation/map based). If you opt-in to geolocation-based SERVICES, your vehicle’s geolocation data
(latitude and longitude) will be automatically sent from your VEHICLE to HONDA and PROVIDERS.

(c) You understand that the inputting or uploading of information to your VEHICLE’s multimedia system or the SOFTWARE or SERVICES is
at your own risk and that HONDA is not responsible for unauthorized access to or use of any personal or other information. All information
uploaded to the SOFTWARE and SERVICES may be stored on your VEHICLES’s multimedia system and you understand that the security and
safety of your VEHICLE’s multimedia system is your sole responsibility.

346

General Information on the Audio System

Honda App License Agreement

Features

F. NO WARRANTY. You understand and agree that your use of the SOFTWARE and SERVICES are solely at your own risk and that you
will be solely responsible for any damage to your VEHICLE’s multimedia system or any other equipment or any loss of data that may result
from your use of the SOFTWARE or SERVICES. THE SOFTWARE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS
WITHOUT ANY WARRANTY OF ANY KIND, EXPRESSED, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. HONDA makes no warranties that the
SOFTWARE or SERVICES will meet your requirements, or that the SOFTWARE or SERVICES will be uninterrupted, timely, secure, non-
infringing or error free. You understand and agree that you are responsible for any and all charges, costs or expenses associated with your
use of the SOFTWARE or SERVICES. Advice or information, whether oral or written, obtained by you from us or through the SOFTWARE
or SERVICES are provided for informational purposes only and will not create any warranty not expressly made herein. You should not rely
on any such information or advice. We assume no liability or responsibility for any errors or omissions in the SOFTWARE or SERVICES. We
do not make any warranty or representation that your use of the material displayed on, or obtained through, the SOFTWARE or SERVICES
is non-infringing of any rights of any third party. Any decision or action taken by you on the basis of information or content provided via
the application is at your sole discretion and risk. HONDA and PROVIDERS are not responsible or liable for any such decision, or for the
accuracy, completeness, usefulness, or availability of any content or information displayed, transmitted, or otherwise made available via
the SOFTWARE or SERVICES. To the extent jurisdictions do not allow the exclusion of certain warranties, some of the above exclusions may
not apply to you.

G. LIMITATIONS ON LIABILITY. You and HONDA are each waiving important rights.
1. Limitations on YOUR liability. HONDA cannot recover from you any consequential, indirect, incidental, or special damages, or attorney’s
fees in connection with your use of the SOFTWARE or HONDA SERVICES. HONDA WAIVES TO THE FULLEST EXTENT ALLOWED BY LAW
ANY CLAIM FOR DAMAGES OTHER THAN DIRECT, COMPENSATORY DAMAGES AS LIMITED IN THIS AGREEMENT.

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General Information on the Audio System

Honda App License Agreement

Continued

Features

2. Limitation on HONDA and PROVIDER liability. Neither HONDA nor PROVIDERS will be liable to you or any other party for consequential,
indirect, incidental, special, or punitive damages (including without limitation lost profits) in connection with your use of the SOFTWARE
or SERVICES, even if HONDA or PROVIDERS are aware of the possibility of such damages. These limitations apply to all claims, including,
without limitation, claims in contract and tort (such as negligence, product liability and strict liability). To the extent that a jurisdiction does
not permit the exclusion or limitation of liability as set forth herein our liability is limited to the maximum extent permitted by law in such
states. If HONDA or PROVIDERS are found liable to you for any reason, you agree that the aggregate liability of all these parties to you for
any claim is limited to ten U.S. dollars (US $10.00). Neither HONDA nor any PROVIDER would have agreed to provide the SOFTWARE or
SERVICES to you if you did not agree to this limitation. This amount is the sole and exclusive liability of HONDA and PROVIDERS to you,
and is payable as liquidated damages and not as a penalty. Except where prohibited by law, you may not bring any claim against HONDA
or any third-party beneficiary more than two (2) years after the claim arises. We do not have any liability for SOFTWARE or SERVICES
interruptions of any length.

(a) Release of HONDA and PROVIDERS For yourself and anyone else claiming under you, you agree to release and discharge HONDA,
PROVIDERS, their respective officers, directors, and employees, and each third-party beneficiary from all claims, liabilities and losses in
connection with the SOFTWARE or SERVICES, including, but not limited to claims for personal injury or property damage arising from the
total or partial failure of performance of the SOFTWARE or SERVICES, even if caused by or based upon the negligence, gross negligence,
strict products liability, Deceptive Trade Practices Act violations, bad faith, or breach of warranty of us or the malfunction of the SOFTWARE
or SOFTWARE SERVICES. YOU AGREE TO WAIVE TO THE FULLEST EXTENT ALLOWED BY LAW, ANY CLAIM FOR DAMAGES OTHER THAN
DIRECT, COMPENSATORY DAMAGES AS LIMITED IN THIS AGREEMENT. YOU HEREBY RELEASE AND DISCHARGE HONDA AND ITS
LICENSORS AND CONTRACTORS (INCLUDING ANY THIRD PARTIES PROVIDING ALL OR PART OF THE SOFTWARE OR SERVICES) FROM AND
AGAINST ANY CLAIMS, DAMAGES, EXPENSES AND LIABILITY ARISING FROM OR RELATED TO ANY INJURIES, DAMAGES, OR LOSSES TO
ANY PERSON (INCLUDING DEATH) OR PROPERTY OF ANY KIND RESULTING IN WHOLE OR PART, DIRECTLY OR INDIRECTLY, FROM YOUR
USE OF THE SOFTWARE OR SERVICES.

H. Survival. You agree that the limitations of liability and indemnities in this AGREEMENT will survive even after the AGREEMENT has
ended. These limitations of liability apply not only to you, but to anyone using the SOFTWARE or SERVICES via your VEHICLE, to anyone
making a claim on your behalf, and to any claims made by your family, employees, customers, or others arising out of or relating to your
VEHICLE, the SOFTWARE, or SERVICES.

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General Information on the Audio System

Honda App License Agreement

Features

I. Availability/Interruption. The SOFTWARE and certain SERVICES are made available through your VEHICLE’s compatible multimedia
system when the VEHICLE is turned on. Certain SERVICES may be available only through your compatible mobile device when it is within
the operating range of the VEHICLE and a wireless carrier. The availability of the SOFTWARE and SERVICES may be subject to transmission
limitation or interruption, including but not limited to technical obsolesce or sunsetting of the hardware, software or firmware, inside of
or external to the Vehicle, required for data transmission or receipt. HONDA does not guarantee that the SOFTWARE, SERVICES, or any
portion thereof will be available at all times or in all areas. You acknowledge and agree that HONDA is not responsible for performance
degradation, interruption or delays. You acknowledge that HONDA shall not be liable to you if the SOFTWARE or SERVICES in a given
location are not available. If the SOFTWARE or SERVICES are not available within your intended location, you agree that your sole remedy
shall be to cease using the SOFTWARE and SERVICES.

J. PRODUCT SUPPORT: Product support for the SOFTWARE is provided by HONDA. For product support, please refer to HONDA
instructions provided in the DOCUMENTATION. Should you have any questions concerning this AGREEMENT, or if you desire to contact
HONDA for any other reason, please refer to the HONDA contact information provided in the DOCUMENTATION.

K. Termination and Transfer.
1. Termination. This AGREEMENT is effective until terminated by you or US. WE may terminate this AGREEMENT for any or no reason,
and with or without notice to you. Your rights under this AGREEMENT will terminate automatically without notice from US if you fail to
comply with any term of this AGREEMENT. Upon termination of this AGREEMENT, you shall cease all use of the SOFTWARE and SERVICES.

2. Transfer: You may permanently transfer your rights under this AGREEMENT only as part of a sale or transfer of the VEHICLE, provided
you retain no copies, you transfer all of the SOFTWARE and HONDA SERVICES (including all component parts, the media and printed
materials, and any upgrades), and the recipient agrees to the terms of this AGREEMENT. You agree to notify HONDA upon the sale or
transfer of the VEHICLE. To contact HONDA, please refer to the HONDA contact information provided in the DOCUMENTATION.

349

General Information on the Audio System

Honda App License Agreement

Continued

Features

L. Changes to the SOFTWARE or SERVICES. WE may change, modify, or update the SOFTWARE or SERVICES from time to time. Unless
explicitly stated otherwise, any new features or services that augment or enhance the SOFTWARE or SERVICES in the future shall
respectively be considered part of the SOFTWARE or SERVICES and subject to this AGREEMENT. WE reserve the right at any time and from
time to time to interrupt, restrict, modify, suspend, discontinue, temporarily or permanently, the SOFTWARE or SERVICES (or any portion
thereof), with or without notice to you, and you agree that HONDA shall not be liable to you or to any third party for any modification,
suspension or discontinuance of the SOFTWARE or SERVICES.

M. ARBITRATION:

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. YOU AGREE THAT ANY CLAIM THAT YOU
MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH BINDING ARBITRATION. YOU WAIVE THE RIGHT TO HAVE YOUR DISPUTE
HEARD IN COURT AND WAIVE THE RIGHT TO BRING CLASS CLAIMS. YOU UNDERSTAND THAT DISCOVERY AND APPEAL RIGHTS ARE
MORE LIMITED IN ARBITRATION.
Arbitration is a method of resolving a claim, dispute or controversy without filing a lawsuit. By agreeing to arbitrate, the right to go to
court is waived and instead claims, disputes or controversies are submitted to binding arbitration. This provision sets forth the terms and
conditions of our agreement. YOU and HONDA agree and acknowledge that this Agreement affects interstate commerce and the
Federal Arbitration Act (“FAA”) applies. By using the Software, Vehicle, or Services, YOU elect to have disputes resolved by arbitration.
YOU, HONDA or any involved third party may pursue a Claim. “Claim” means any dispute between YOU, HONDA, or any involved third
party relating to your use of the Software, the Vehicle, or the Services, this Agreement, or our relationship, including any
representations, omissions or warranties. “Claim” does not include personal injury or wrongful death claims. YOU or HONDA may seek
remedies in small claims court or provisional judicial remedies without arbitrating. In addition, notwithstanding anything herein to the
contrary, YOU or HONDA may seek equitable relief in a court of competent jurisdiction.
YOU or HONDA may select arbitration with American Arbitration Association, JAMS or National Arbitration and Mediation. Contact
these sponsors for their rules. The hearing will be in the federal district where YOU reside. If agreed, it may be by telephone or written
submissions. Filing and arbitrator fees to be paid per the sponsor rules. You may contact the sponsor for a fee waiver. If no fee waivers,
HONDA will pay filing and arbitrator fees up to $5,000, unless law requires more. Each party is responsible for other fees. Arbitrator
may award costs or fees to prevailing party, if permitted by law. HONDA will not seek fees, unless the claims are frivolous.

350

General Information on the Audio System

Honda App License Agreement

Features

N. Miscellaneous: You may not assign this AGREEMENT without HONDA’s prior written consent. This AGREEMENT and any additional
HONDA TERMS and PROVIDER TERMS represents the entire agreement between you and US. HONDA may amend the terms of this
AGREEMENT by providing you with notices of such updated terms. If you do not consent to be bound by the updated terms, your sole
remedy will be to cease using the SOFTWARE and SERVICES. If any part of this AGREEMENT is found invalid, void, or unenforceable, the
balance of the AGREEMENT will remain valid and enforceable according to its terms. To the fullest extent permitted by law, and except as
explicitly provided otherwise, this AGREEMENT and any disputes arising out of or relating to it will be governed by the laws of the State of
California, except that California laws concerning choice of law or conflicts shall not apply if they would cause the substantive law of
another jurisdiction to apply. Notwithstanding the foregoing, Section M shall be governed by the Federal Arbitration Act and the laws of
the State of California, as applicable, as set forth therein. The failure to enforce any term of this AGREEMENT on one occasion shall not
prevent enforcement on any other occasion or the enforcement of any other term. Headings and captions shall not be considered included
for purposes of interpretation or application hereof, but are for convenience only.

Arbitrator shall be an attorney or current or retired judge familiar with automotive or consumer software. The arbitrator shall follow
substantive law, statute of limitations and decide all issues relating to the interpretation, construction, enforceability and applicability of
this provision. The arbitrator may order relief permitted by law. This provision is governed and enforceable by the FAA. An award shall
include a written opinion and be final, subject to appeal by the FAA.
This provision survives termination of this Agreement or relationship, bankruptcy, assignment or transfer. If part of this provision is
unenforceable, the remainder remains in effect. If unenforceability allows arbitration as a class action, then this provision is entirely
unenforceable. YOU may opt out within 30 days of your initial use of the Software by sending a signed, written notice to HONDA at
Honda Financial Services, P.O. Box 165007, Irving, TX 75016. HONDA reserves the right to make changes to this provision after
providing written notice and an opportunity to opt out.

Honda Insight (2019 year). Manual - part 22