Citroen C5 (2017 year). Manual

Audio and Telematics

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The services available depend
on the network, the SIM card and
the compatibility of the Bluetooth

telephone used. Check the telephone
manual and with your network provider
for details of the services available to
you.

The ability of the system to connect
with only one profile depends on the
telephone. The three profiles may all
connect by default.

Visit www.citroen.co.uk for more information
(compatibility, additional help, ...).

The recognised telephone
appears in the list.

Depending on your telephone, you may be
asked to accept automatic connection every
time the ignition is switched on.

On return to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically and within around 30 seconds
after switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth

activated).

To modify the automatic connection mode,
select the telephone in the list then select the
desired profile.

Depending on the type of telephone,
the system will ask you to accept or not
the transfer of your contacts.

If not, select "Update

Connecting a Bluetooth

peripheral device

Automatic reconnection

On switching on the ignition, the telephone
connected when the ignition was last switched
off is automatically reconnected, if this
connection mode had been activated during the
pairing procedure.
The connection is confirmed by the display of a
message and the name of the telephone.

Manual connection

Press on Telephone to display the
primary page.

Press on the secondary page.

Select "Bluetooth" to display the list
of paired peripherals.

Select the peripheral to connect.

Press on "Search for devices

The connection is confirmed by the display of a
message and the name of the telephone.

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Managing paired
telephones

This function allows the connection or
disconnection of a peripheral device as
well as the deletion of a pairing.

Using the telephone is not
recommended while driving.
Park the vehicle.
Make the call using the steering
mounted controls.

Press on Telephone to display the
primary page.

Press on the secondary page.

Select "Bluetooth" to display the list
of paired peripheral devices.

Select the peripheral in the list.

Select "Search for devices"

"Connect / Disconnect" to start or
end the Bluetooth connection with
the selected device.

"Delete

" to delete the pairing.

Receiving a call

An incoming call is announced by a ring and a
superimposed display in the screen.

Make a short press on the steering
mounted TEL button to accept an
incoming call.

Make a long press

on the steering mounted TEL button
to reject the call.

Select "End call

Making a call

Calling a new number

Press on Telephone to display the
primary page.

Enter the phone number using the
digital keypad.
Press "Call

" to start the call.

Calling a contact

Press on Telephone to display the
primary page.

Or make a long press

on the steering mounted TEL button.

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Select "Contacts

Select the desired contact from the list offered.

Select "Call

Calling a recently used number

Press on Telephone to display the
primary page.

Select "Call log

Select the desired contact from the list offered.

It is always possible to make a call
directly from the telephone; park the
vehicle first as a safety measure.

Managing contacts / entries

Press on Telephone to display the
primary page.

Select "Contacts

Select "View

Select "Create" to add a new contact,
observing the "international format".

"Modify

" to edit the selected contact.

"Delete" to delete the selected
contact.

"Delete all

" to delete all information

for the selected contact.

Select "By name" to view the list of
contacts.

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The table below gives answers to the most frequently asked questions on your audio system.

QUESTION

ANSWER

SOLUTION

The route calculation is not
successful.

The navigation settings may conflict with the current location
(exclusion of toll roads on a toll motorway).

Check the settings in the "Navigation" menu.

The POIs do not appear.

The POIs have not been selected.

Select the POIs in the list of POIs.

The Hazard zone audible
warning does not work.

The audible warning is not active.

Activate audible warnings in the "Navigation"
menu.

The system does not
suggest a detour around an
incident on the route.

The guidance criteria do not take account of TMC messages.

Select the "Traffic info" function in the list of
guidance criteria.

I receive a Accident-prone
area alert which is not on
my route.

Other than guidance, the system announces all Hazard zone
positioned in a cone located in front of the vehicle. It may provide an
alert for a Hazard zone located on nearby or parallel roads.

Zoom in on the map to view the exact position of
the Accident-prone area. Select "On the route" to
no longer receive alerts other than guidance or to
reduce the time for the announcement.

Frequently asked questions

Navigation

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QUESTION

ANSWER

SOLUTION

Certain traffic jams along
the route are not indicated
in real time.

On starting, it is several minutes before the system begins to receive
the traffic information.

Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).

The filters are too restrictive.

Modify the "Geographic filter" settings.

In certain countries, only major routes (motorways...) are listed for
the traffic information.

This phenomenon is normal. The system is
dependent on the traffic information available.

The altitude is not
displayed.

On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly.

Wait until the system has completed starting
up, so that there is GPS coverage of at least
4 satellites.

Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary.

This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.

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Radio

QUESTION

ANSWER

SOLUTION

The quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5 Mhz is displayed...).

The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.

The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode.

This phenomenon is normal and does not indicate
a fault with the audio system.

The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park).

Have the aerial checked by a CITROËN dealer.

I cannot find some radio
stations in the list of
stations received.

The station is not received or its name has changed in the list.

Press and hold the "List" button at the steering
mounted controls to update the list of stations
received or press the "Update list" function in the
system.

Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.

The name of the radio
station changes.

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Media

QUESTION

ANSWER

SOLUTION

Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).

Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.

When I connect my iPhone
as telephone and to the
USB port at the same time,
I am unable to play the
music files.

When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place of
the USB function which is then not useable, there is a period without
sound of the track being played with Apple

players.

Disconnect and reconnect to the USB port
(the USB function takes priority over streaming).

Some characters in the
media information are not
displayed correctly while
playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and
folders.

Playing of streaming files
does not start.

The peripheral device connected does not support automatic play.

Start the playback from the device.

The names of tracks and
the track length are not
displayed on the screen
when streaming audio.

The Bluetooth

profile does not allow the transfer of this information.

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QUESTION

ANSWER

SOLUTION

In changing the setting
of treble and bass the
equalizer setting is
deselected.

The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.

Modify the balance or equalizer settings to obtain
the desired musical ambience.

In changing the equalizer
setting, treble and bass
return to zero.

When changing the
balance settings, the
distribution setting is
deselected.

The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.

Modify the balance or distribution settings to
obtain the desired musical ambience.

When changing a sound
distribution setting,
the balance setting is
deselected.

Settings

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QUESTION

ANSWER

SOLUTION

There is a difference in
sound quality between the
different audio sources.

For optimum sound quality, the audio settings for Volume, Bass,
Treble, Equalizer and Loudness can be adapted to the different
sound sources, which may result in audible differences when
changing source.

Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to the
sources listened to. It is advisable to set the
audio functions (Bass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"Linear", musical ambience and set the loudness
correction to the "Inactive" position in radio mode.

With the engine off, the
system switches off after a
few minutes of use.

When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the battery
charge.

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QUESTION

ANSWER

SOLUTION

I cannot connect my
Bluetooth

telephone.

The telephone's Bluetooth

function may be switched off or the

telephone may not be visible.

- Check that your telephone's Bluetooth

function is switched on.

- Check in the telephone settings that it is

"visible to all".

The Bluetooth

telephone is not compatible with the system.

You can check the compatibility of your telephone
at www.citroen.co.uk (services).

The volume of the
telephone connected
in Bluetooth

mode is

inaudible.

The volume depends both on the system and on the telephone.

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.

The ambient noise level has an influence on the quality of telephone
communication.

Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).

Some contacts are
duplicated in the list.

The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated.

Select "Display SIM card contacts" or "Display
telephone contacts".

Contacts are not shown in
alphabetical order.

Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order.

Modify the display setting in the telephone
directory.

The system does not receive
SMS text messages.

The Bluetooth

mode does not permit sending SMS text messages

to the system.

Telephone

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Audio system

Audio system / Bluetooth

Contents

First steps

316

Steering mounted controls

Frequently asked questions

329

Your Audio system is coded in such a way that it will only operate
in your vehicle.

As a safety measure, the driver must only carry out operations
which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of the
battery, the audio equipment may switch off after a few minutes.

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First steps

* Available according to version.

On / Off, volume setting.

Select source:
Radio; USB; AUX; CD; Streaming.

Display the list of local stations.
Long press: CD tracks or MP3 folders
(CD / USB).

Select the screen display mode:
Date, audio functions, trip computer,
telephone.

Audio settings:
Front/rear fader, left/right balance,
bass/treble, loudness, audio
ambiences.

The DARK button changes the
screen display for improved driving
comfort at night.
1

press: upper bar only illuminated.

press: black screen.

press: return to standard display.

Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre /
artist / playlist (USB).

Abandon the current operation.

Confirm.

Buttons 1 to 6
Select a pre-set radio station.
Long press: pre-set a station.

Automatic frequency search down/
up.
Select previous/next CD, MP3 or
USB track.

Eject CD.

Display main menu.

TA (Traffic Announcements) on/off.
Long press: PTY* (radio Programme
TYpe).

Select AM / FM wavebands.

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Steering mounted controls

Activate/deactivate "Black Panel" -
black screen mode (night driving).

Telephone: make a call.
Call in progress: access to the
telephone menu (display the calls
log).
Telephone, press and hold: reject an
incoming call.

Radio, rotate: select the previous /
next preset station.
Media, rotate: select the genre /
artist / folder in the classification list.
Press: Access to short-cut menus
depending on the display in the
screen, confirm a selection.

Abandon the current operation.
Go up one level (menu or folder).

Access to the main menu.

Increase volume.

Decrease volume.

Mute.

Radio: automatic search for a higher
frequency.
Media: select the next track.
Media, press and hold: fast forward.

Radio: automatic search for a lower
frequency.
Media: select the previous track.
Media, press and hold: rewind.

Radio: display the list of stations.
Media: display the list of tracks.
Radio, press and hold: update the list
of stations received.

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Menus

Screen C

Audio functions
Radio; CD; USB; AUX.

Trip computer
Enter distances; Alerts; State of
functions.

Bluetooth

: Telephone - Audio

Pairing; Hands-free kit; Streaming.

Personalisation-configuration
Vehicle parameters; Display;
Languages.

For an overview of the menus available,
refer to the "Screen menu map"
section.

Radio

Selecting a station

Press the SOURCE button several
times in succession and select the
radio.

Press the BAND AST button to
select a waveband.

Briefly press one of the buttons to
carry out an automatic search of the
radio stations.

Press one of the buttons to carry out
a manual search up / down for radio
frequencies.

Press the LIST REFRESH button to
display the list of stations received
locally (30 stations maximum).
To update this list, press for more
than two seconds.

Citroen C5 (2017 year). Manual - part 20