Lincoln MKC (2019 year). Instruction - part 25

Mobile App Voice Commands

 (If Equipped)

The following voice commands are always available:

Description

Voice command

SYNC 3 will prompt you to say the name of an app to start it on SYNC 3.

Mobile Apps

SYNC 3 will list all of the currently available Mobile Apps.

List Mobile Apps

SYNC 3 will search and connect to compatible app(s) running on your mobile device.

Find Mobile Apps

There are also voice commands that you can use when app(s) are connected to SYNC 3:

Description

Voice command

At any time, you can say the name of a mobile app to start the mobile app on SYNC 3.

Say the name of an app

SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.

Say the name of an app, followed
by help

SiriusXM Traffic and Travel Link Voice
Commands

 (If Equipped)

SiriusXM Traffic and Travel Link may not be
available in all markets. Activation and a
subscription are required.

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You can say the following commands to access SiriusXM Traffic and Travel Link:

Description

Voice command

Displays a list of traffic incidents.

Show Traffic

Displays the current weather map.

Show Weather Map

Displays a list of fuel prices.

Show Fuel Prices

Displays the 5 day weather forecast.

Show 5 Day Forecast

Help

Voice Settings Commands

You can say the following commands to access the voice settings:

Description

Voice command

Allows you to enter the voice settings functionality.

Voice Settings

Sets standard prompting with longer prompts.

Interaction Mode Standard

Sets advanced prompting with shorter prompts.

Interaction Mode Advanced

Allows the system to confirm before making a phone call.

Call Confirmation On

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Description

Voice command

The system does not confirm before placing a call.

Call Confirmation Off

The system displays a short list of available commands.

Voice Command Lists On

The system does not display the list of commands.

Voice Command Lists Off

You can use the volume control to adjust the
volume of the system voice prompts. While
prompt is active, adjust the volume control
up or down to your desired setting.

Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or turn
the fan knob) to increase or decrease the
fan speed to the setting you prefer.

To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.

ENTERTAINMENT

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Message and description

Message

Sources

A

Direct Tune

B

Presets

C

You can access these options using the
touchscreen or voice commands.

Sources

Press this button to select the source of
media you want to listen to.

Menu item

AM

FM

1

SIRIUS

1

CD

The name of the USB that is plugged in displays here.

USB

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Menu item

Bluetooth Stereo

If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.

Apps

1 

This feature may not be available in all markets and requires an active subscription.

AM/FM Radio

Tuning a Station

You can use the tune or seek controls on the
radio bezel to select a station.

To tune a station using the touchscreen,
select:

Menu item

Direct Tune

A pop up appears, allowing you to type in
the frequency of a station. You can only enter
a valid station for the source you are
currently listening to.

You can press the backspace button to
delete the previously entered number.

Once you have entered the station's call
numbers, you can select:

Action and description

Menu item

Press to begin
playing the station
you have entered.

Enter

Press to exit without
changing the station.

Cancel

Presets

To set a new preset, tune to the station and
then press and hold one of the memory
preset buttons. The audio mutes briefly while
the system saves the station and then
returns.

There are two preset banks available for AM
and three banks for FM. To access additional
presets, tap the preset button. The indicator
on the preset button shows which bank of
presets you are currently viewing.

SiriusXM® Satellite Radio (If Activated)

Note:  This feature may not be available in
all markets and requires an active
subscription.

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SiriusXM satellite radio is a
subscription-based satellite radio service that
broadcasts a variety of music, sports, news,
weather, traffic and entertainment
programming. Your factory-installed SiriusXM
satellite radio system includes hardware and
a limited subscription term that begins on
the date of sale or lease of your vehicle. See
an authorized dealer for availability.

For more information on extended
subscription terms (a service fee is required),
the online media player and a list of SiriusXM
satellite radio channels, and other features,
please visit www.siriusxm.com in the United
States, www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.

Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.

Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.

The following buttons are available for SiriusXM:

Action and description

Menu item

Touch this button to see a list of available stations.

Browse

A pop-up appears, allowing you to type in the call numbers of a station.

Direct Tune

Once you enter the stations call numbers, you can select:

The system tunes to the station you select.

Enter

You exit the pop-up and the current station continues to play.

Cancel

You can press the backspace button to delete the previous number.

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Action and description

Menu item

Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as
you remain tuned to the current station. Changing stations erases the previous audio.

Replay

When you are in replay mode, you are not able to select a different
preset until you return to live audio. Pressing this button returns you
to the live broadcast.

Live

Save the current song, artist, or team as a favorite. The system alerts you when it plays again on
any channel.

ALERT

Selecting this button allows you to enable and edit alerts.  See Settings (page 434).

Memory Presets

To set a preset, tune to the station then press
and hold one of the memory preset buttons.
The audio mutes briefly while the system
saves the station and returns once the
station is stored.

There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the preset
button shows which bank of presets you are
currently viewing.

Satellite Radio Electronic Serial Number
(ESN)

You need your ESN to activate, modify or
track your satellite radio account.  See
Settings (page 434).

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SiriusXM Satellite Radio Reception Factors and Troubleshooting

Potential reception issues

For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.

Antenna obstructions

Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your reception.

Terrain

When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.

Station overload

Your display may show ACQUIRING... to indicate the interference and the audio system may mute.

Satellite radio signal interference

Troubleshooting tips

Action

Cause

Message

No action required.  This message should disap-
pear shortly.

Radio requires more than two seconds to produce
audio for the selected channel.

Acquiring Signal

If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.

There is an internal module or system failure
present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or choose another preset.

The channel is no longer available.

Invalid Channel

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Troubleshooting tips

Action

Cause

Message

Contact SiriusXM at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.

Your subscription does not include this channel.

Unsubscribed Channel

The signal is blocked. When you move into an
open area, the signal should return.

The signal is lost from the SiriusXM satellite or
SiriusXM tower to your vehicle antenna.

Satellite acquiring signal…

No action required.  The process may take up to
three minutes.

Update of channel programming in progress.

Updating…

Contact SiriusXM at 1-888-539-7474 to resolve
subscription issues.

Your satellite service is no longer available.

Questions? Call 1-888-539-7474

Use the channel guide to turn off the Lock or Skip
function on that station.

All the channels in the selected category are either
skipped or locked.

None found. Check channel guide.

No action required.

SiriusXM has updated the channels available for
your vehicle.

SIRIUS Subscription updated

HD Radio™ Information (If Available)

Note:  This feature may not be available in
all markets.

To activate HD radio, please see the Radio
Settings in the Settings Chapter.  See
Settings (page 434).

Note: HD Radio broadcasts are not available
in all markets.

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HD Radio technology is the digital evolution
of analog AM/FM radio. Your system has a
special receiver that allows it to receive
digital broadcasts (where available) in
addition to the analog broadcasts, it already
receives. Digital broadcasts provide a better
sound quality than analog broadcasts with
free, crystal-clear audio and no static or
distortion. For more information, and a guide
to available stations and programming,
please visit:

Website

www.hdradio.com

When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:

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The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.

The multicast indicator appears in FM mode
(only) if the current station is broadcasting
multiple digital broadcasts. The highlighted
numbers signify available digital channels
where new or different content is available.
HD1 signifies the main programming status
and is available in analog and digital
broadcasts. Other multicast stations (HD2
through HD7) are only available digitally.

Note:  There is also an additional feature for
stations that have more than 1 HD multicast
(For example, HD1 or HD2). The HD logo and
Radio text appears as a button. Pressing this
button allows you cycle through all of the
HD stations on that specific frequency. For
example, if you are on 101.1 and it has HD1,
HD2, HD3, pressing the button repeatedly
causes the radio to cycle through the HD
stations in a cyclic increasing order.

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When HD Radio broadcasts are active, you can access the following functions:

Action and description

Message

Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot
until the sound returns. There is a brief mute while the radio saves the station. Sound returns
when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes
before the digital audio plays, because the system has to reacquire the digital signal.

Presets

Note: As with any station you save, you cannot access the saved station if your vehicle is outside the station’s reception area.

HD Radio Reception and Station Troubleshooting

Potential reception issues

If you are listening to a multicast station and you are on the fringe of the reception area, the station
may mute due to weak signal strength.

Reception area

If you are listening to HD1, the system changes back to the analog broadcast until the digital
broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast
channels, the station mutes and stays muted unless it is able to connect to the digital signal again.

When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the
station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts
to the digital version. Depending on the station quality, you may hear a slight sound change when
the station changes from analog to digital. Blending is the shift from analog to digital sound or
digital back to analog sound.

Station blending

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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio

technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

Potential station issues

Action

Cause

Issues

No action required.  This is a broadcast issue.

This is poor time alignment by the radio broad-
caster.

Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.

No action required.  The reception issue may clear
up as you continue to drive.

The radio is shifting between analog and digital
audio.

Sound fading or blending in and out.

No action required.  This is normal behavior.  Wait
until the audio is available.

The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.

There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.

No action required.  The station is not available in
your current location.

The previously stored multicast preset or direct
tune is not available in your current reception area.

Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.

Fill out the station issue form.

1

Data service issue by the radio broadcaster.

Text information does not match
currently playing audio.

Fill out the station issue form. 

1

Data service issue by the radio broadcaster.

There is no text information shown
for currently selected frequency.

1 

 You can find the form here:

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Website

http://hdradio.com/stations/feedback

HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS. Ford Motor Company and DTS are
not responsible for the content sent using
HD Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

CD (If equipped)

Once you select this option, the system
returns you to the main audio screen.

The current audio information appears on
the screen.

The following buttons are also available:

Function

Button

You can use the browse button to select a track.

Browse

Select this button and a small number one displays to indicate the track is set to repeat.

Repeat

For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number
one displays), and repeat current folder (a small folder displays).

Select the shuffle symbol to have the audio on the disk play in random order.

Shuffle

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You can use the forward, reverse, pause or
play buttons to control the audio playback.

Bluetooth Stereo or USB

Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.

The following buttons are available for Bluetooth and USB:

Function

Button

Pressing the repeat button toggles the repeat setting through three modes: repeat off (button not
highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number
one).

Repeat

Play the tracks in random order.

Shuffle

You can use the forward, reverse, pause or
play buttons to control the audio playback.

To get more information about the currently
playing track, press the cover art or Info
button.

For some devices, SYNC 3 is able to provide
30-second skip buttons when you listen to
audio books or podcasts. These buttons
allow you to skip forward or backward within
a track.

While playing audio from a USB device you
can look for certain music by selecting the
following:

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Function

Button

If available, displays the list of tracks in the Now Playing playlist.

Browse

This option, which is available under browse, allows you to play all
tracks or to filter the available media into one of the below categories.

New Search

Play All

Playlists

Artist

Albums

Songs

Genres

Podcasts

Audio books

Composers

This button allows you to choose a specific letter to view within the
category you are browsing.

A-Z Jump

If available, this allows you to browse the folders and files on your
USB device.

Explore Device

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