AUTOMOTIVE INDUSTRY RETAIL, SERVICE & REPAIR - part 102

Automotive Industry RS&R  

AURV2803A Carry out minor sewing repairs and alterations 

©Australian National Training Authority 

 AUR99 Version 4.00 Review by 30 June 2004 

783 

 

EVIDENCE GUIDE 

Underpinning skills 

These include a number of processes that are learnt throughout work and life, which are 
required in most jobs. Some of these are covered by the national key competencies, although 
others may be added. The questions below highlight how these processes are applied in this 
competency unit. The number in brackets indicates the level to which the key competency 
needs to be demonstrated where (1) is where work is within set conditions and process, (2) is 
where the management or facilitation of conditions or process is exercised, and (3) is where 
the design and/or development of conditions or process is required. 

How will the candidate 
apply the following key 
competency in this unit? 

The candidate will need to: 

Collect, analyse and 
organise information 

 

Collect, organise and understand information related to minor 
sewing repairs and alterations, work orders, plans and safety 
procedures for fabricating a component or piece of equipment. 

 (Level 2)

Communicate ideas and 
information 

 

Communicate ideas and information to enable confirmation of 
work requirements and specifications, coordination of work with 
site supervisor, other workers and customers, and the reporting 
of work outcomes and problems. 

(Level 1)

Plan and organise 
activities 

 

Plan and organise activities including the preparation and layout 
of the worksite and the obtaining of equipment and material to 
avoid any back tracking, workflow interruptions or wastage. 

(Level 1)

Work with others and in 
a team 

 

Work with others and in a team by recognising dependencies 
and using cooperative approaches to optimise workflow and 
productivity. 

(Level 2)

Use mathematical ideas 
and techniques 

 

Use mathematical ideas and techniques to correctly complete 
measurements and estimate material requirements. 

(Level 1)

Solve problems 

 

Use pre-checking and inspection techniques to anticipate 
planning and scheduling problems, avoid wastage of time and 
material. 

(Level 1)

Use technology 

 

Use the workplace technology related to minor sewing repairs 
and alterations including tools and equipment. 

(Level 2)

AURV2803A Carry out minor sewing repairs and alterations 

 

Automotive Industry RS&R 

784 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

EVIDENCE GUIDE 

Resource implications 

• 

Access to manufacturer/component supplier specification as 
identified in the Range Statement, standard operating 
procedures, instructional information and job sheets 

Method of assessment 

• 

Assessment methods must confirm consistency of 
performance over time and in a range of workplace relevant 
contexts 

• 

Assessment should be by direct observation of tasks and 
questioning on underpinning knowledge 

• 

Assessment should be conducted over time and may be in 
conjunction with assessment of other units of competency 

Context/s of assessment 

• 

Assessment may occur on the job or in a workplace 
simulated facility with relevant process equipment, material, 
work instructions and deadlines 

 

 

AURV2800A Carry 

out 

cleaning of vehicle windows 

Unit descriptor 

This unit covers the competency to carry out cleaning 
procedures on vehicle/plant windscreens and windows. 

 

ELEMENT PERFORMANCE 

CRITERIA 

1.  Prepare for work 

1.1 

Work instructions are used to determine job requirements 
including quality, material, equipment and quantities 

1.2 

Job specifications are read and interpreted 

1.3 

OH&S requirements, including personal protection 
needs, are observed throughout the work 

1.4 

Material for glass cleaning is selected and inspected for 
quality 

1.5 

Cleaning equipment is identified and checked for safe 
and effective operation 

1.6 

Products are determined to minimise waste material 

1.7 

Procedures are identified for maximising energy 
efficiency whilst completing the job 

2.  Apply washing and 

squeegee procedures to 
glass surface 

2.1 

Apply washing and squeegee procedures to glass surface 
without causing damage to any machinery or equipment  

2.2 

Cleaning procedures are carried out using approved 
methods and equipment, according to recognised 
enterprise requirements 

2.3 

All activities are carried out according to industry 
regulations/guidelines, OH&S requirements, legislation 
and enterprise procedures 

3. 

Clean up work area and 
maintain equipment 

3.1 

Material that can be reused is collected and stored 

3.2 

Waste and scrap is removed following workplace 
procedures 

3.3 

Equipment and work area are cleaned and inspected for 
serviceable conditions in accordance with workplace 
procedures 

3.4 

Unserviceable equipment is tagged and faults identified 
in accordance with workplace 

3.5 

Operator maintenance is completed in accordance with 
manufacturer/component supplier specifications and site 
procedures 

3.6 

Tooling is maintained in accordance with workplace 
procedures 

AURV2800A Carry out cleaning of vehicle windows 

Automotive Industry RS&R 

768 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

RANGE STATEMENT  

The Range Statement provides advice to interpret the scope and context of this unit of 
competency, allowing for differences between enterprises and workplaces. It relates to the unit 
as a whole and facilitates holistic assessment. The following variables may be present for this 
particular unit: 

Cleaning of vehicle 
windows 

•  Windows to include fixed and movable windscreens and 

windows 

•  Equipment to include industry accepted cleaning items 

Unit scope 

• 

Work involves washing, scraping, cleaning and drying of 
vehicle windows and windscreens 

Unit context 

•  OH&S requirements include safety management systems, 

hazardous substances and dangerous goods code, safe 
operating procedures 

•  Work is carried out in accordance with legislative 

obligations, environmental legislation, relevant health 
regulations, manual handling procedures and organisation 
insurance requirements 

•  Work requires individuals to demonstrate discretion, 

judgement and problem solving skills in removing grime, 
adhesives, paint, dried encrustation, exhaust pollution and 
smog 

•  Competency may be demonstrated in workplaces involved 

in detailing, linking, glazing, body repairs, vehicle sales 

Tools and equipment 

• 

Tools and equipment are to include squeegees, hoses, 
buckets, brushes, applicators, chammies and scrapers and 
may include, but not be limited to high pressure cleaners 
and car washes.  

Material 

• 

Material are to include detergents, solvents, chemicals, lint 
free cloths 

Personal protective 
equipment 

• 

Personal protective equipment is to include that prescribed 
under legislation, regulations and enterprise policies and 
practices, waterproof footwear, clothing and gloves 

Information and 
procedures 

•  Workplace procedures relating to the use of tools and 

equipment 

•  Work instructions, including job sheets, material safety 

data sheets, chemical application and instructional material 

•  Workplace procedures relating to reporting and 

communication 

•  Manufacturer/component supplier specifications and 

operational procedures 

 

EVIDENCE GUIDE 

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to 
confirm competency for this unit. This is an integral part of the assessment of competency and 
should be read in conjunction with the Range Statement. 

Critical aspects of 
evidence 

•  Interpret work order and locate and apply relevant 

information 

•  Apply safe handling requirements for equipment, products 

and material, including use of personal protective 
equipment 

•  Read and interpret job sheets, cleaning instructional 

material to prepare for work 

•  Identify material used in the work process 

•  Follow work instructions, operating procedures and 

inspection processes to: 

•  Minimise the risk of injury to self and others 

•  Prevent damage and wastage of goods, equipment and 

products 

•  Maintain required production output and product 

quality 

•  Identify, set up, operate and maintain cleaning equipment 

to complete the following: 

•  Cleaning of vehicle windscreens and windows.  

•  Work effectively with others 

•  Modify activities to cater for variations in workplace 

context and environment 

Underpinning knowledge 

The types, characteristics, uses and limitations of different 
methods of cleaning for different applications 

•  Planning cleaning processes and techniques 

•  Characteristics of material and uses of products to produce 

suitable clean surfaces for general applications and 
window tinted surfaces 

•  Equipment maintenance procedures 

•  Workplace safety policies and procedures 

•  Workplace guidelines regarding acceptable tolerance 

levels 

•  Procedures for reporting faults and material defects 

AURV2800A Carry out cleaning of vehicle windows 

Automotive Industry RS&R 

770 

AUR99 Version 4.00 Review by 30 June 2004 

©Australian National Training Authority 

 

EVIDENCE GUIDE 

Underpinning skills 

These include a number of processes that are learnt throughout work and life, which are 
required in most jobs. Some of these are covered by the national key competencies, although 
others may be added. The questions below highlight how these processes are applied in this 
competency unit. The number in brackets indicates the level to which the key competency 
needs to be demonstrated where (1) is where work is within set conditions and process, (2) is 
where the management or facilitation of conditions or process is exercised, and (3) is where 
the design and/or development of conditions or process is required. 

How will the candidate 
apply the following key 
competency in this unit? 

The candidate will need to: 

Collect, analyse and 
organise information 

 

Collect, organise and understand information related to glass 
cleaning, work orders, plans and safety procedures. 

 (Level 1)

Communicate ideas and 
information 

 

Communicate ideas and information to enable confirmation of 
work requirements and specifications, coordination of work with 
site supervisor, other workers and customers, and the reporting 
of work outcomes and problems. 

(Level 2)

Plan and organise 
activities 

 

Plan and organise activities including the preparation and layout 
of the worksite and the obtaining of equipment and material to 
avoid any back tracking, workflow interruptions or wastage. 

(Level 1)

Work with others and in 
a team 

 

Work with others and in a team by recognising dependencies 
and using cooperative approaches to optimise workflow and 
productivity. 

(Level 1)

Use mathematical ideas 
and techniques 

 

Use mathematical ideas and techniques to correctly complete 
measurements and estimate material requirements. 

(Level 2)

Solve problems 

 

Use pre-checking and inspection techniques to anticipate 
planning and cleaning problems, avoid re working and avoid 
wastage. 

(Level 2)

Use technology 

 

Use the workplace technology related to glass cleaning including 
tools and equipment.  

(Level 1)

 

 

EVIDENCE GUIDE 

Resource implications 

• 

Access to data and information material as identified in the 
Range Statement, standard operating procedures 

Method of assessment 

• 

Assessment methods must confirm consistency of 
performance over time and in a range of workplace 
relevant contexts 

• 

Assessment should be by direct observation of tasks and 
questioning on underpinning knowledge 

• 

Assessment should be conducted over time and may be in 
conjunction with assessment of other units of competency 

Context/s of assessment 

• 

Assessment may occur on the job or in a workplace 
simulated facility with relevant process equipment, 
material, work instructions and deadlines