Content .. 8 9 10

Vauxhall Mokka B (2023 year). Manual in english - page 10

294

Customer information

Operation

frequency

(MHz)

Maximum

output

(dBm)

GSM

900

880 -960

GSM

1800

1710 - 1880 30

UMTS

880 -960

1920 - 2170 24

ICASA type approval numbers

List of all Independent

Communications Authority of South

Africa (ICASA) type approval

numbers:
TA-2018/5025, TA-2018/5031,

TA-2017/2387, TA-2018/1848,

TA-2018/208, TA-2017/1106,

TA-2017/3180

REACH

Registration, Evaluation,

Authorisation and Restriction of

Chemicals (REACH) is a European

Union regulation adopted to improve

the protection of human health and

the environment from the risks that

can be posed by chemicals. Visit

www.opel.com for further information

and for access to the Article 33

communication.

Software update

The Infotainment system can

download and install selected

software updates over a wireless

connection.

Notice

The availability of these over-the-air

vehicle software updates varies by

vehicle and country. Find more

information on our website.

Remote device management and

remote software and firmware

updates

As an integral part of the service

related to the performance of

subscribed connected service

contracts, necessary device

management and necessary

software and firmware updates

related to the software and firmware

for the named connected service will

be performed remotely, in particular

by using over-the-air technology.
For this, a secure radio network

connection between the vehicle and

the device management server will be

established when ignition is switched

on and a mobile network is available.

Depending on the equipment of the

vehicle, connection configuration

must be set to Connected vehicle to

allow the establishment of the radio

network connection.
Irrespective of a valid connected

service subscription, remote product

security or product safety related

device management and software

and firmware updates will be

performed when the processing is

Customer information

295

necessary for the compliance with a

legal obligation to which the

manufacturer is subject (e.g.

applicable product liability law,

emergency call regulation) or when

the processing is necessary in order

to protect the vital interests of the

respective vehicle users and

passengers.
The establishment of a secure radio

network connection and the related

remote updates are not affected by

privacy settings and will be performed

in principal after an initiation by the

vehicle user following a respective

notification.
The system is able to notify receipt of

an update as soon as it is connected

to an exterior Wi-Fi network or a

mobile network. Large updates are

downloaded only via the Wi-Fi

network.
The availability of an update is

notified on the Info Display at the end

of a trip with an option of immediate

installation or postponement of

installation.

The installation time is variable and

can take several minutes with a

maximum of about 30 minutes. A

notification will give an estimate of the

duration and a description of the

update.
Updates can be checked manually

via the Info Display. Follow the on-

screen prompts in the respective

menu.
Info Display

78.

Notice

Steps for downloading and installing

updates may vary by vehicle.

For safety reasons and because it

requires sustained attention by the

driver, the installation must be carried

out with the ignition on without

starting the engine. The installation

cannot be carried out in the following

cases:

● engine running
● emergency call in progress
● insufficient vehicle battery

charge

● charging the vehicle's high

voltage battery

Notice

During the installation process, the

vehicle may not be operational.

If the update has failed, seek the

assistance of a workshop.

Registered trademarks

Apple Inc.

Apple CarPlay™ is a trademark of

Apple Inc.
App Store

and iTunes Store

are

registered trademarks of Apple Inc.
iPhone

, iPod

, iPod touch

, iPod

nano

, iPad

and Siri

are registered

trademarks of Apple Inc.

Bluetooth SIG, Inc.

Bluetooth

is a registered trademark

of Bluetooth SIG, Inc.

DivX, LLC

DivX

and DivX Certified

are

registered trademarks of DivX, LLC.

296

Customer information

Google Inc.

Android™ and Google Play™ Store

are trademarks of Google Inc.

Velcro Companies

Velcro

is a registered trademark of

Velcro Companies.

Verband der Automobilindustrie

e.V.

AdBlue

is a registered trademark of

the VDA.

Vehicle data recording

and privacy

Emergency call data

recording and privacy

Data processing

All processing of personal information

by the emergency call function

complies with the framework for

protection of personal information

established by regulation 2016/679

(GDPR) and directive 2002/58/EC of

the European Parliament and the

Council, and in particular, seeks to

protect the vital interests of the data

subject, in accordance with article

6.1, paragraph d) of regulation

2016/679.
The processing of personal

information is strictly limited to the

requirements of the emergency call

function used with the European

emergency call number.
The emergency call function is only

able to collect and process the

following data relating to the vehicle:

chassis number, type (passenger

vehicle or light commercial vehicle),

fuel type or power source, three most

recent locations and direction of

travel, number of passengers and a

timestamped log file recording

technical data related to the system's

operation.
The recipients of the processed data

are the emergency call handling

centres designated by the relevant

national authorities in the territory in

which they are located, enabling

priority routing and handling of calls to

the emergency number.

Data storage

Data contained in the system's

memory is not accessible from

outside the system until a call is

made. The system is not traceable

and is not continuously monitored in

its normal operation mode.
The data in the system's internal

memory is automatically and

continuously erased. Only the

vehicle's three most recent locations,

necessary for the normal functioning

of the system, are stored.

Customer information

297

When an emergency call is triggered,

the data log is stored for no more than

13 hours.

Access to data

You have the right to access the data

and, if necessary, submit a request to

rectify, erase or restrict the

processing of any personal

information not processed in

accordance with the provisions of

Regulation 2016/679 (GDPR). Third

parties to which data has been

communicated shall be notified of any

rectification, erasure or restriction

carried out in accordance with the

aforementioned directive, unless

doing so would be impossible or

require a disproportionate effort.
You also have the right to lodge a

complaint with the relevant data

protection authority.
If you want to claim your above-

mentioned rights please contact us

per email at

privacyrights@mpsa.com.

For more information regarding our

contact details please take a look at

our Privacy & Cookies Policy on our

website.

Event data recorders

Electronic control units are installed in

your vehicle. Control units process

data which is received by vehicle

sensors, for example, or which they

generate themselves or exchange

amongst themselves. Some control

units are necessary for the safe

functioning of your vehicle, others

assist you while you drive (driver

assistance systems), while others

provide comfort or infotainment

functions.
The following contains general

information about data processing in

the vehicle. You will find additional

information as to which specific data

is uploaded, stored and passed on to

third parties and for what purpose in

your vehicle under the key word Data

Protection closely linked to the

references for the affected functional

characteristics in the relevant owner's

manual or in the general terms of

sale. These are also available online.

Operating data in the vehicle

Control units process data for

operation of the vehicle.
This data includes, for example:

● vehicle status information (e.g.

speed, movement delay, lateral

acceleration, wheel rotation rate,

"seat belts fastened" display)

● ambient conditions (e.g.

temperature, rain sensor,

distance sensor)

As a rule such data is transient and is

not stored for longer than an

operational cycle, and only processed

on board the vehicle itself. Often

control units include data storage

(including the vehicle key). This is

used to allow information to be

documented temporarily or

permanently on vehicle condition,

component stress, maintenance

requirements and technical events

and errors.

298

Customer information

Depending on technical equipment

levels, the data stored is as follows:

● system component operating

states (e.g. fill level, tyre

pressure, battery status)

● faults and defects in important

system components (e.g. lights,

brakes)

● system reactions in special

driving situations (e.g. triggering

of an airbag, actuation of the

stability control systems)

● information on events damaging

the vehicle

● for electric vehicles the amount of

charge in the high-voltage

battery, estimated range

In special cases (e.g. if the vehicle

has detected a malfunction), it may be

necessary to save data that would

otherwise just be volatile.
When you use services (e.g. repairs,

maintenance), the operating data

saved can be read together with the

vehicle identification number and

used where necessary. Staff working

for the service network (e.g. garages,

manufacturers) or third parties (e.g.

breakdown services) can read the

data from the vehicle. The same

applies to warranty work and quality

assurance measures.
Data is generally read via the OBD

(On-Board Diagnostics) port

prescribed by law in the vehicle. The

operating data read documents the

technical condition of the vehicle or

individual components and assists

with fault diagnosis, compliance with

warranty obligations and quality

improvement. This data, in particular

information on component stress,

technical events, operator errors and

other faults, is transmitted to the

manufacturer where appropriate,

together with the vehicle identification

number. The manufacturer is also

subject to product liability. The

manufacturer potentially also uses

operating data from vehicles for

product recalls. This data can also be

used to check customer warranty and

guarantee claims.
Fault memories in the vehicle can be

reset by a service company when

carrying out servicing or repairs or at

your request.

Comfort and infotainment

functions

Comfort settings and custom settings

can be stored in the vehicle and

changed or reset at any time.
Depending on the equipment level in

question, these include

● seat and steering wheel position

settings

● chassis and air conditioning

settings

● custom settings such as interior

lighting

You can input your own data in the

infotainment functions for your

vehicle as part of the selected

features.
Depending on the equipment level in

question, these include

● multimedia data such as music,

videos or photos for playback in

an integrated multimedia system

● address book data for use with an

integrated hands-free system or

an integrated navigation system

Customer information

299

● input destinations
● data on the use of online services

This data for comfort and

infotainment functions can be stored

locally in the vehicle or be kept on a

device that you have connected to the

vehicle (e.g. a smartphone, USB stick

or MP3 player). Data that you have

input yourself can be deleted at any

time.
This data can only be transmitted out

of the vehicle at your request,

particularly when using online

services in accordance with the

settings selected by you.

Smartphone integration, e.g.

Android Auto or Apple CarPlay

If your vehicle is equipped

accordingly, you can connect your

smartphone or another mobile device

to the vehicle so that you can control

it via the controls integrated in the

vehicle. The smartphone image and

sound can be output via the

multimedia system in this case. At the

same time, specific information is

transmitted to your smartphone.

Depending on the type of integration,

this includes data such as position

data, day / night mode and other

general vehicle information. For more

information, please see the operating

instructions for the vehicle /

infotainment system.
Integration allows selected

smartphone apps to be used, such as

navigation or music playback. No

further integration is possible

between smartphone and vehicle, in

particular active access to vehicle

data. The nature of further data

processing is determined by the

provider of the app used. Whether

you can define settings, and if so

which ones, is dependent on the app

in question and your smartphone's

operating system.

Online services

If your vehicle has a radio network

connection, this allows data to be

exchanged between your vehicle and

other systems. The radio network

connection is made possible by

means of a transmitter device in your

vehicle or a mobile device provided

by you (e.g. a smartphone). Online

functions can be used via this radio

network connection. These include

online services and applications /

apps provided to you by the

manufacturer or other providers.

Proprietary services

In the case of the manufacturer's

online services, the relevant functions

are described by the manufacturer in

an appropriate location (e.g. Owner's

Manual, the manufacturer's website)

and the associated data protection

information is provided. Personal

data may be used to provide online

services. Data exchange for this

purpose takes place via a protected

connection, e.g. using the

manufacturer's IT systems provided

for the purpose. Collection,

300

Customer information

processing and use of personal data

for the purposes of preparation of

services take place solely on the

basis of legal permission, e.g. in the

case of a legally prescribed

emergency communication system or

a contractual agreement, or by virtue

of consent.
You can activate or deactivate the

services and functions (which are

subject to charges to some extent)

and, in some cases, the vehicle's

entire radio network connection. This

does not include statutory functions

and services such as an emergency

communication system.

Third party services

If you make use of online services

from other providers (third parties),

these services are subject to the

liability and data protection and usage

conditions of the provider in question.

The manufacturer frequently has no

influence over the content exchanged

in this regard.

Therefore, please note the nature,

scope and purpose of the collection

and use of personal data within the

scope of third party services provided

by the service provider in question.

Radio Frequency

Identification (RFID)

RFID technology is used in some

vehicles for functions such as tyre

pressure monitoring and immobiliser.

It is also used in connection with

conveniences such as radio remote

controls for door locking / unlocking

and starting. RFID technology in

Vauxhall vehicles does not use or

record personal information or link

with any other Vauxhall system

containing personal information.

302

Index

Accessories and vehicle

modifications .......................... 245

Active emergency braking.... 76, 200

Adaptive cruise control .............. 192

AdBlue.................................. 74, 172

Adjustable air vents ................... 159

Advanced lane keep assist... 73, 226

Advanced parking assist............ 211

Airbag and belt tensioners ........... 70

Airbag deactivation ................ 38, 70

Airbag label................................... 33

Airbag system .............................. 33

Air conditioning regular

operation ................................ 161

Air conditioning system .............. 152

Air intake .................................... 160

Air vents...................................... 159

Antilock brake system ................ 182

Antilock brake system (ABS) ....... 72

Anti-theft alarm system ................ 18

Anti-theft locking system .............. 17

Appearance care........................ 276

Armrest......................................... 29

Audio.................................. 108, 141

Automatic anti-dazzle .................. 22

Automatic crash notification.......... 82

Automatic light control ................. 85

Automatic locking ........................ 14

Automatic operation of electric

parking brake off....................... 72

Automatic post collision braking. 204

Automatic transmission ............. 177

Autostop............................... 75, 167

Auxiliary heater........................... 158

Battery discharge protection ........ 92

BlueInjection............................... 172

Bluetooth audio streaming.. 111, 143

Bluetooth connection.......... 127, 148

Bonnet ....................................... 251

Brake and clutch fluid................. 283

Brake and clutch system ............. 71

Brake assist ............................... 185

Brake fluid .................................. 254

Brakes........................................ 254

Breakdown.................................. 274

Bulb replacement ....................... 258

Capacities .................................. 290

Car wash mode.................. 175, 177

Catalytic converter ..................... 171

Central locking system ................ 10

Centre console storage ............... 47

Changing tyre and wheel size ... 264

Charging..................................... 234

Charging cable........................... 232

Charging cable connected............ 75

303

Charging status.......................... 238

Charging system .......................... 70

Charging types........................... 231

Child locks ................................... 15

Child restraint installation

locations ................................... 43

Child restraints.............................. 39

Child restraint systems ................ 39

Climate control systems............. 151

Clock............................................. 61

Control indicators.......................... 67

Control of the vehicle ................. 163

Controls........................................ 57

Convex shape .............................. 20

Coolant and antifreeze............... 283

Cruise control ............................ 188

Cupholders .................................. 46

Curtain airbag system .................. 37

Curve lighting................................ 87

DAB.................................... 108, 141

Danger, Warnings and Cautions ... 4

Daytime running lights ................. 86

Declaration of conformity............ 292

DEF............................................ 172

Deflation detection system........... 74

Diesel exhaust fluid.................... 172

Diesel fuel system bleeding ....... 257

Door open .................................... 77

Door panel storage....................... 47

Doors............................................ 16

Drive modes............................... 181

Driver alert.................................. 228

Driver assistance systems.......... 187

Driver Information Centre............. 77

Driving characteristics and

towing tips .............................. 243

Driving hints................................ 163

Electric adjustment ...................... 20

Electrical system......................... 260

Electric drive unit........................ 175

Electric parking brake................. 183

Electric parking brake fault........... 72

Electric power consumption........ 230

Electric range.............................. 230

Electronic climate control system 154

Electronic key system..................... 8

Electronic Stability Control and

Traction Control system.... 73, 186

Emergencies............................... 163

Emergency call............................. 82

Emergency call data recording

and privacy.............................. 296

End-of-life vehicle recovery ....... 249

Engine coolant ........................... 253

Engine coolant temperature ........ 73

Engine coolant temperature

gauge ....................................... 66

Engine data ............................... 288

Engine exhaust .......................... 171

Engine identification................... 286

Engine oil ................... 251, 283, 287

Engine oil level monitor................ 66

Engine oil pressure ...................... 74

Entry lighting ................................ 92

Event data recorders.................. 297

Exhaust filter......................... 73, 171

Exit lighting .................................. 92

Exterior care .............................. 276

Exterior light ................................. 75

Exterior lighting............................. 84

Exterior mirrors............................. 20

External devices................. 111, 143

Fixed air vents ........................... 160

Floor mats................................... 278

Folding mirrors ............................. 20

Forward collision alert................. 198

Front airbag system ..................... 36

Front fog lights ............... 76, 89, 258

Front pedestrian protection........ 204

Front seats.................................... 27

Fuel............................................. 239

Fuel consumption - CO

Emissions ............................... 242

304

Fuel for diesel engines .............. 240

Fuel for petrol engines ............... 239

Fuel gauge ................................... 64

Fuses ......................................... 260

Gauges......................................... 63

Gear shifting................................. 72

General information............ 230, 243

Glovebox ..................................... 46

Hand brake................................. 183

Hazard warning flashers .............. 88

Headlight flash ............................. 86

Headlight range adjustment ........ 86

Headlights..................................... 84

Headlights when driving abroad . . 86

Head restraints ............................ 26

Heated mirrors ............................. 21

Heated rear window ..................... 24

Heated steering wheel ................. 57

Heating ........................................ 30

Heating and ventilation system . 151

High beam ............................. 76, 85

High beam assist.................... 76, 85

High voltage battery........... 249, 257

High voltage battery gauge.......... 65

High voltage battery

temperature high....................... 75

Hill start assist ........................... 185

Horn ............................................. 58

Identification plate ..................... 285

Ignition switch positions ............. 164

Immobiliser .................................. 19

Indicators...................................... 67

Inductive charging........................ 62

Info Display................................... 78

Instrument panel illumination

control ...................................... 91

Instrument panel overview ........... 55

Interior care ............................... 278

Interior lighting.............................. 91

Interior lights ........................ 91, 259

Interior mirrors........................ 21, 22

Introduction .................................... 3

Jump starting ............................. 273

Keys ............................................... 6

Keys, locks..................................... 6

Lane departure warning............. 223

Lane keep assist.................. 72, 224

Lashing eyes ............................... 50

LED headlights..................... 76, 258

Light switch .................................. 84

Load compartment ................ 16, 48

Load compartment cover ............. 49

Loading information ..................... 51

Low beam..................................... 75

Low fuel ....................................... 75

Malfunction indicator light ............ 70

Manual anti-dazzle ...................... 22

Manual seat adjustment............... 28

Manual transmission .................. 180

Massage....................................... 30

Matrix-LED headlights.................. 87

Misted light covers ....................... 90

Multimedia.................................. 132

Multimedia Navi Pro..................... 93

Navigation................................... 114

New vehicle running-in .............. 164

Number plate light ..................... 259

Object detection systems........... 205

Odometer ..................................... 63

Oil, engine.......................... 283, 287

Outside temperature .................... 60

Overrun cut-off ........................... 167

305

Parking ...................................... 170

Parking assist ...................... 73, 205

Parking brake....................... 71, 183

Parking lights ............................... 90

Particulate filter........................... 171

Pedestrian safety alert.................. 58

Pedestrian safety alert fault.......... 76

Performing work ........................ 250

Peripheral lighting......................... 92

Phone................................. 127, 148

Phone projection................ 111, 143

Post collision braking.................. 204

Power button.............................. 164

Power indicator gauge.................. 65

Power outlets ............................... 61

Power seat adjustment ................ 29

Power windows ............................ 23

Preheating ................................... 73

Programmable charging............. 237

Propulsion types............................. 4

Puncture..................................... 269

Quickheat................................... 158

Radio Frequency Identification

(RFID)..................................... 300

Radio remote control ..................... 7

Rain sensor.................................. 76

RDS.................................... 108, 141

REACH....................................... 294

Reading lights .............................. 91

Rear floor storage cover .............. 49

Rear fog light ................. 76, 90, 259

Rear view camera ...................... 217

Rear window wiper and washer . . 60

Recommended fluids and

lubricants ........................ 283, 287

Reduced engine power................ 75

Refuelling ................................... 241

Regenerative braking................. 185

Registered trademarks............... 295

Reversing lights ........................... 90

Ride control systems.................. 186

Roadside assistance.................... 82

Roller blinds ................................. 25

Roof load...................................... 51

Roof rack ..................................... 51

Seat belt reminder ....................... 69

Seat belts ..................................... 30

Seat heating................................. 30

Seat position ................................ 27

Selective catalytic reduction....... 172

Selector...................................... 177

Service ............................... 161, 280

Service display ............................ 66

Service information .................... 280

Service vehicle soon .................... 71

Side airbag system ...................... 36

Side blind spot alert.................... 216

Sidelights...................................... 84

Smart access........................ 10, 164

Software update......................... 294

SOS.............................................. 82

Spare wheel ............................... 269

Speech recognition............. 125, 146

Speed limiter............................... 190

Speed limit recognition 188, 190, 192

Speedometer ............................... 63

Sport mode ................................ 187

Starting and operating................ 164

Starting the engine .................... 166

Steering...................................... 163

Steering wheel adjustment .......... 57

Steering wheel controls ............... 57

Stop engine.................................. 71

Stop-start system........................ 167

Storage......................................... 46

Storage compartments................. 46

Sunvisor lights ............................. 91

Sun visors .................................... 24

Symbols ......................................... 4

System check............................... 71

Tachometer ................................. 64

Tailgate......................................... 16

306

Tail lights ................................... 259

Temperature preconditioning..... 158

Three-point seat belt .................... 31

Tools .......................................... 260

Total vehicle range....................... 66

Tow bar....................................... 243

Towing................................ 243, 274

Towing another vehicle ............. 276

Towing the vehicle ..................... 274

Traffic Announcements...... 108, 141

Traffic sign assistant............. 76, 220

Trailer coupling........................... 243

Trailer towing ............................. 243

Tread depth ............................... 263

Turn lights .............................. 69, 89

Tyre chains ................................ 265

Tyre deflation detection system . 263

Tyre designations ...................... 261

Tyre pressure ............................ 262

Tyre pressures ........................... 291

Tyre repair kit ............................. 265

Ultrasonic parking assist............. 205

Upholstery.................................. 278

USB devices....................... 111, 143

USB port....................................... 61

Using this manual .......................... 3

Vauxhall Connect......................... 82

Vehicle battery ........................... 254

Vehicle checks............................ 250

Vehicle data................................ 287

Vehicle data recording and

privacy..................................... 297

Vehicle dimensions .................... 289

Vehicle identification number .... 285

Vehicle jack................................ 260

Vehicle locator lighting................. 92

Vehicle messages ....................... 80

Vehicle personalisation ............... 81

Vehicle ready................................ 75

Vehicle security............................ 17

Vehicle specific data ...................... 3

Vehicle storage........................... 248

Vehicle tools............................... 260

Ventilation................................... 151

Warning chimes ........................... 80

Warning lights............................... 67

Warning triangle .......................... 50

Washer fluid ............................... 254

Wheel changing ......................... 268

Wheel covers ............................. 264

Wheels and tyres ....................... 261

Windows....................................... 22

Windscreen................................... 22

Windscreen wiper and washer .... 58

Winter tyres ............................... 261

Wiper blade replacement .......... 258

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