X5 Retail Group. Годовой отчет за 2022 год (на английском) - часть 6

 

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X5 Retail Group. Годовой отчет за 2022 год (на английском) - часть 6

 

 

82

Sustainability strategy and UN SDGs 

Achieve an employee 
engagement rate above 75%

Focus

In 2022, engagement was not measured, but in 2021 the indicator was higher than the stated goal and totalled 82.5%. 
In 2023, the Company plans to measure the indicator again. 

In 2022, the Company conducted an eNPS measurement: the indicator reached 40.9%, which is 11 p.p. higher compared to 
the previous period.

Priority 

Goals for 2023

Goals through 2030  

Initiatives throughout 2022 

Relevant UN SDGs  

primary and secondary 
goals

EMPLOYEES

Become the leading food 
retailer in rankings of Russian 
employers

Maintain our #1 position among 
food retailers in rankings of Russian 
employers

Running programmes to make the Company more attractive to young people. 

Received Platinum status in Forbes rating of the best employers in Russia in 2022. 

Increasing the Company’s average salary by 11%.

Create a safe, healthy 
workspace for all employees

Ensure the introduction of an 
appropriate standard for a safe, 
healthy workspace for all 
employees

The Company redeveloped and launched a health and safety induction course (mandatory for office workers) following 

changes in Russian laws and regulations. 

Training, holding external and internal occupational safety events, and auditing relevant courses. 

Rethinking the way goods are moved from the warehouse to the ramp at Vprok.ru, reducing the total weight loaded on the 
trolley so that two people can move it. 

Implementing the WISE programme (a series of interactive events and videos on health and safety in common areas) at 

Perekrestok DCs to raise the occupational safety culture. 

Piloting a project at Pyaterochka to introduce electric warehouse trolleys in stores, significantly reducing the effort needed 

to unload vehicles and meeting female labour regulations.

Learn more on progress towards our strategic targets over the reporting year in the 
2022 Sustainability Report. 

The Company’s verified and audited Sustainability Report details the Company’s 

approach to its sustainability strategy and provides quantitative data for the 
reporting period.

Indirect

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

SUSTAINABILITY STRATEGY 

Sustainability management 

83

Our approach 

Sustainability remains our strategic priority year after year. We assessed new constraints and opportunities, as well as how we delivered 

on our goals for 2023 to set targets for 2025 in line with our updated strategy. 

A long-term value creation model

This model helps articulate our business metrics, providing risk awareness through sustainability and enabling business continuity and agile reprioritising.

Our impact 

Value creation 

stage 

Procurement 

Delivery to distribution 

centres and stores 

Sales 

Consumption 

At all value 
creation 

stages 

Engaging with 
suppliers in:

Optimising supply 
chain legs to minimise 

losses 

Reducing food waste 

Providing quality 
products to all 

demographics 

product quality control;

using eco-friendly 
packaging;

respect for human rights 
in production through 
supplier training initiatives 
and introducing 
sustainability guidelines.

Respect for human rights  

Minimising our waste 

Lower energy and water consumption 

Reducing our carbon footprint 

Caring for our people and preventing injuries 

Engaging in dialogue with stakeholders using feedback tools 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

SUSTAINABILITY MANAGEMENT 

84

Governance 

The Supervisory Board reviews issues related to sustainable 
development two times per year – this includes approval of 
the strategy, setting targets, monitoring the implementation 
of goals by responsible persons, and amending goals as 
needed. At this the Supervisory Board also discusses climate 
issues and risks associated with sustainable development. 
The Executive Board reviews and develops sustainability 
goals and monitors their achievement across the Group. 
More detailed information on ESG governance structure will 
be available in 2022 Sustainability report. 

The Supervisory Board oversees the Executive Board’s 
activities, both in terms of strategy development and the 
implementation of ESG projects, including climate action 
initiatives. 

The Company also has a cross-format sustainable 
development committee, which was created to make key 
decisions on achieving the targets of X5 Group’s sustainable 
development strategy. This includes monitoring progress 

Performance benchmarking of governance

Our long-term ESG KPIs designed for Company management 
have a positive impact on our investment decisions and 
sustainability goals. These KPIs include recognition by 
customers, employees and shareholders. We are on the 
verge of integrating them into each of our new investment 
projects. 

X5 Group has introduced climate change KPIs for managers 
to drive progress on its 30x30 agenda. For example, our long-
term incentive programme targets a 10% cut in carbon 
emissions by 2023 versus a 2019 baseline. There are also 
other sustainability metrics, including more recyclable 
packaging and waste management projects crucial to 
reducing Scope 3 emissions. Overall, 5% of all management 
KPIs are related to climate change.

towards each goal, prioritising tasks for the structural 
divisions of X5 Group business units, as well as coordinating 
the overall work to achieve set targets. The cross-format 
Sustainability Committee also has an ESG Innovation 
Subcommittee and a GR ESG Committee. There are teams in 
each business unit and retail chain who implement 
sustainability programmes and represent their subdivisions in 
the drive for X5’s corporate goals. They gauge progress 
towards targets, while our Corporate Centre works with the 
Executive Board to review the broader implementation of the 
Group’s strategy. 

We have centralised strategic sustainability decision making 
along with a platform for business units and retail chains with 

specific competence to propose and implement strategy-

driven initiatives. 

Learn more on our governance structure in the Corporate 
Governance section of this Annual Report.

Sustainable investing 

In 2022, we expanded our investment strategy with a 
separate category of projects poised to achieve our 
strategic goals. This category of non-commercial 
procurement projects, each with their own payback 
periods and terms, is used to invest in sustainability 
projects. 

X5 Group assesses key risks that may serve as 
obstacles to it meeting strategic and operational 
goals and compliance regulations, along with 
sustainability risks related to climate change, 
responsible supply chains, respect for human rights, 
and business ethics. We have an assessment 
framework in place, with each ESG risk reviewable at 
the Management, Executive Board and Supervisory 
Board levels. 

The year of 2022 highlighted our focus on climate 
change and human rights, and we are now assessing 
potential human rights risks using OECD methods. 

This covers key stakeholders, whose rights could 
potentially be affected by the Company’s operations, 
namely our customers, employees, logistics and 
delivery services, and suppliers. 

Every year we assess risks and opportunities to make 
our business strategy more tolerant of climate 
change risk and disclose information in our annual 
Sustainability Report in line with TCFD guidelines. 

In 2022, the Company faced the following 

sustainability challenges: 

For major risk assessment procedures and outcomes, 
see the Risk Management section of this Annual 
Report. Our TCFD report is available in our 

Sustainability Report.  

Declining living standards and a surge in demand 

for affordable products and charity programmes 

Climate change 

The need to reduce waste by increasing the share 

of recyclable packaging  

The need to work with suppliers on sustainability 

issues, including SMEs 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

SUSTAINABILITY MANAGEMENT 

85

Key regulation-related policies

The Company seeks to build a culture driven by shared values, ethics, mutual respect, and rigorous compliance.  

The Code of Business Conduct and Ethics, along with relevant policies, constitute X5’s across-the-board values
and standards of conduct. 

These documents are designed to help our people comply with laws and act ethically. They are available on our website and our 
corporate digital hub for all X5 employees. We constantly scrutinise and update the Code and related policies to adapt to changing 
laws or internal processes.

Key documents 

Highlights 

Code of 
Business 
Conduct
and Ethics

The Code regulates employees’ interactions with customers, 
suppliers and other staff, and sets out the Company’s basic 
business principles. 

It encompasses fair competition, anti-corruption and anti-
bribery, conservation, personal data and asset protection, 

conflicts of interest, equal opportunities, and a safe working 

environment, plus interactions with customers, suppliers and 
competitors. 

The Code applies to all employees, regardless of their 
position or role. We regularly assess its performance at our 
training sessions based on examples and real cases. 

We have a hotline for ethics matters staffed by our managers.

Key documents 

Highlights 

Inside 
Information 
and Dealing 

Code 

The Code is designed to prevent the unauthorised use of 
insider information by employees, as well as the suspicion of 
such use, and to ensure that employees operate following 
regulations on insider information and securities 

transactions. 

Code of 
Interaction 
with Business 

Partners 

The Code covers compliance with trade, anti-trust, and anti-

corruption legislation, as well as goods and service quality 

control, conservation, occupational health and safety, 

communication standards, data protection, conflicts of 

interest, etc. 

Violations of the Code are reviewed by the Conciliation 
Commission.

Policy on 
Countering 
Misconduct 
Including 
Fraud and 

Corruption 

The Policy is focused on building a culture of integrity as well 
as preventing employees acting illegally and minimising the 
Company’s exposure to corruption. The anti-corruption 
framework encompasses mechanisms, procedures and tools 
for preventing, identifying, investigating, and dealing with 
potential abuses. It also assigns anti-corruption roles and 
responsibilities to units and management bodies. 

As we only partner with those who share our zero-tolerance 
approach to corruption and fraud, we added relevant clauses 
on this to our supplier contracts and other partnership 
agreements.

Key documents 

Highlights 

Personal Data 
Processing 

Policy  

Aligned with Russian data protection laws and other relevant 
legislative acts, the Policy applies to all employees and data-
handling procedures, including the collection, recording, 

systematisation, accumulation, storage, clarification, 

extraction, use, transfer, anonymisation, blocking, deletion, 

and destruction. 

Compliance 

Policy 

To comply with regulatory and stakeholder requirements, 

internal standards, and our Code of Code of Business 
Conduct and Ethics, we have adopted the Compliance Policy 
in line with ISO-based GRC standards and management 
systems.

Charity Policy 

The Policy outlines basic principles and rules, as well as our 
priorities in this area, along with the roles and responsibilities 
of employees involved in corporate philanthropy. 

These are the basic principles for charitable activities we 
adhere to:

Equal 

Opportunities 
Policy

We understand that equality, diversity and inclusion – both 
internally and when we interact with stakeholders – influence 

business availability and performance. Thus, the Policy 

encompasses the following four principles: 

To implement these principles, we drafted a set of rules to 
follow: it is mandatory to read the Policy and receive 
sustainability training, continuously monitor and enforce the 
Policy, and use a dedicated hotline to report violations. The 
Policy appoints people to roles and responsibilities and 

spans all Company employees. 

Decent work environment 

Equal opportunities for growth 

Promoting diversity 

Mutual respect 

focus and scale; 

responsibility and agility; and

transparency and accountability.

Declaration on 
Human Rights 

Protection 

The Declaration specifies the principles and rules for 

complying with and promoting international human rights 

protection practices at all levels: 

The year of 2022 saw updates to the Declaration and a full 
transformation of the Human Rights Policy. The Policy will be 
approved in 2023.

Zero tolerance of discrimination and forced labour 

Zero tolerance of harassment 

Respect for diverse cultures and their values 

Respect for the rights to freedom of assembly and 

association 

Occupational health and safety 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

SUSTAINABILITY MANAGEMENT 

Stakeholder 

engagement 

86

How we engage 

We maintain regular communication with stakeholders to create 

value and ensure sustainable and profitable growth in the years 

ahead. 

X5 Group’s key stakeholders are its customers, employees, shareholders, 
investors, suppliers, local communities, regulatory bodies, and state 
authorities. As 2022 witnessed regulatory changes and a green lending 
surge, the Company began interacting with banks in various areas to drive up 
the sustainability agenda. 

This and the following pages review measures, forms and objectives of the 
Company’s stakeholder engagement.

Customers  

Using big data analytics on customer transactions 

to unlock better decision-making when it comes 

to customer demand 

Maintaining various consumer interaction 

channels, from messenger chatbots to a hotline. 

Using Food.ru (an edutainment media platform) 

and sending its subscribers sustainability digests 

Monitoring consumer feedback and evaluations 

to collect and analyse their preferences 

Measuring customer satisfaction on the federal 
level using NPS

X5 Group keeps dialogue between several stakeholder groups on specific 
sustainability aspects top-of-mind:  

Learn more on stakeholder engagement methods and outcomes in our 

2022 Sustainability Report. 

Informing suppliers of sustainable packaging trends among customers 

Collaborating with state authorities to analyse local community needs; 
engaging suppliers and business partners to meet them 

Employees  

Enabling a meaningful career journey along with an attractive, fair, and 
transparent compensation and motivation system. Leveraging enhanced 
feedback mechanisms to improve labour practices, remuneration, governance, 
and corporate culture across the Company 

Developing our corporate university, called Polka (“Shelf”), which combines 
training activities offered within the Company with external training 

opportunities in a single educational marketplace

Championing our corporate human rights policy and making sure our 
employees have all the freedoms they are entitled to 

Introducing rigorous occupational health and safety regulations and 
communicating relevant requirements to employees 

Supporting employees through hardship; e.g., due to a long-term illness, an 
accident or the loss of a family member or property 

Incentivising employees to boost the Company’s success 

Encouraging employees to participate in corporate social responsibility 
programmes and help those in need 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

STAKEHOLDER ENGAGEMENT 

87

How we engage 

Shareholders  

and investors  

Disclosing updates and changes to our strategic 
priorities on a timely basis. Constantly enhancing 
our ESG disclosure methods to align with global 

best practice 

Communicating how we view the food market 
and competitive landscape as well as their trends. 
Improving our corporate governance system to 

follow the world’s leading research 

Regularly updating the investor website with 
timely, accurate and relevant information on the 
Company’s performance, including annual and 

sustainability reports, financial statements, press 
releases, and presentations 

Ensuring direct stakeholder and investor 
engagement through virtual and face-to-face 
roadshows, investor conferences, conference 
calls, and group meetings with analysts and 

investors 

Engaging with suppliers on sustainable 
development issues has become even more 
relevant in 2022. In particular, this includes issues 
related to sustainable packaging due to the 
reduction of import solutions and the need for 
localisation. We closely interacted with our 
suppliers on this and other topics in 2022, 
including organising webinars for suppliers with an 
overview of current challenges and localised 

packaging solutions. 

Suppliers  

and counterparties  

Tapping into big data to offer our suppliers 
comprehensive analytics on market demand and 
trends. Delivering high, trustworthy and respect-
based standards of supplier engagement to 
properly tackle consumer feedback and 
complaints. Reaching out to regional producers to 
raise the share of local goods across X5’s retail 

chains 

Ensuring both large federal and small local 
suppliers can access and leverage our transport 

and logistics infrastructure 

Conducting regular surveys and other activities to 
obtain supplier feedback, as well as elevating the 
Company’s own X5 Dialog platform to raise 

awareness of sustainability and other topics 

Society  

and local communities 

Extending initiatives to better the well-being of 
local communities, including cooperation with the 
Basket of Kindness food bank and LizaAlert 

search and rescue team 

Collaborating with municipal, regional and federal 
authorities to forward projects for the vulnerable, 
usually pensioners and families with children in 

hardship 

Spotlighting programmes for X5 customers to 

donate 

Hosting events to make life better for local 
communities: tree planting, clean-up days and 
Victory Day celebrations. Aligning the Company’s 
operations with environmental laws. Assessing 
and disclosing X5’s sustainability achievements 
and informing local communities about our efforts 

to reduce consumption, emissions and waste 

Government / 

regulators 

Cooperating with governing bodies industry 
associations representing the retail business on 
state regulation and legislation (e.g. the National 

ESG Alliance) 

Interacting with government officials at important 

Company events (e.g. DC openings) to showcase 
X5’s efforts to create jobs and back up local 

producers 

Participating in federal and regional task forces 

Testing new technology; for example, labelling for 

various goods, electronic document flow and 
signatures 

Promoting an open dialogue with the Retail 
Companies Association (RCA) and 
communicating X5’s position on relevant industry 
issues (environmental protection, sanitary 

regulations, etc.) 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

STAKEHOLDER ENGAGEMENT 

Community 

88

UP TO

30

%

Annual increase in the number of families 
receiving support through the Basket 
of Kindness project

STRATEGIC GOALS

FOR 2023

STRATEGIC GOALS

THROUGH 2030

Double the number of families 
receiving food aid through the 
Basket of Kindness project 
compared with 2019

Develop partnership 
programmes with small and 
medium-sized businesses, 
farmers and local producers

Develop community care 
programmes

Engage all stores in Help for 
Lost People programme

Our approach 

X5 Group provides local communities with 
charitable and social projects and partners 
with local producers. 

Rolling out the Farm category is a key 
programme at X5. Various regions feature this 
category in retail chain stores, with over 200 
farmers supplying their products. 

X5 Group’s Charity Policy covers all business 
units, outlines the charity framework and 
describes its priority areas. It also sets out the 
roles and duties of responsible employees. 

The Company’s charitable activities are 
focused on providing food aid, a comfortable 
and safe environment, wellness, and healthy 
lifestyle. Conscious of these priority areas, the 
Company implements community-oriented 
projects to carefully protect health and well-
being.

We do our best to promote and encourage 
corporate volunteering, engaging our 
employees in charitable and volunteer 
projects. 

We identified key target groups of 
beneficiaries that include children, the elderly, 

people experiencing hardship, local 
communities, and refugees. 

We work with non-profit organisations (NPOs) 

that release feedback after each project. 

The National Development Goals, NPO 

experts and global best practice also guide 
us on the way.

X5 Group’s 2022 Sustainability Report 
contains more details on our charitable and 

volunteering efforts. 

Plans for 2023 

Achieving the targets for our charitable 
projects:

Increase the number of families covered 

by Basket of Kindness support by 30% 

Maintain the Safety Zones programme 
across all Pyaterochka and Perekrestok 

stores to help lost people 

Scale up the food sharing project 

Providing people in need with food aid 
under the new Regional Food Aid Centres 

(RFAC) programme among other things

Fast-tracking inclusion initiatives

Boosting current programmes for local 

communities 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

COMMUNITY 

Planet

89

10

%

Reduction in GHG 
emissions (Scope 1 and 
Scope 2) intensity per 
sqm of selling space 
compared with 2019

UP TO

10

%

Reduce the ratio of 
waste generated to 
retail sales compared 
with 2019

UP TO

95

%

Increase the share of 
recyclable solid waste 
generated by our retail 
chains that is sent for 
recycling

STRATEGIC GOALS

FOR 2023

STRATEGIC GOALS

THROUGH 2030

Our approach 

In December 2019, X5 approved the Sustainability Strategy that 
enables us to embed proper principles and thus achieve the 
Company’s priority UN SDG 12 (Responsible Consumption and 
Production). For steady performance growth in this area, we are also 
testing and adopting novel and innovative ways of optimising 
resource consumption across the Company, and promoting prudent 
use, reuse and recycling among our customers. 

In late 2021, X5 reaffirmed its sustainability commitment, adopting a 

decarbonisation plan and aspiring to become carbon-neutral by 
2050. In 2022, we expanded efforts to reduce greenhouse gas 
emissions per square metre of retail space by 30% by 2030.

The Company’s environmental management is based on clear role allocation 
among responsible employees and departments. The Company has guiding 
policies and procedures in place. However, each division or business unit is 
mature enough to take its own management approach. 

The Company is implementing a project to automate non-financial reporting 

and monitor data. Automated data recording systems have replaced manual 
ones. They rely on our proprietary product – WRS (Web Request System) – 
web forms or checklists for engineers to better monitor the use of various 
resources. 

 In 2022, we launched an ESG innovation track to work with partners and 
source new solutions in the market that could help overcome technological 
constraints as part of our food waste, climate and sustainable packaging 
targets for 2023.

Governance 

30

%

Reduce GHG emissions 
(Scope 1 and Scope 2) 
intensity per sqm of 
selling space compared 
with 2019

Increase the use of 
renewable energy in 
our operations

Develop principles and 
practices for tracing 
suppliers’ responsible 
sourcing of goods

UP TO

20

%

Increase the share of 
non-expired food that is 
no longer saleable sent 
for reprocessing

UP TO

50

%

Share of private 
label goods in 
environmentally friendly 
packaging

UP TO

30

%

Increase share of 
renewable energy used 
in our operations

30

%

Reduction in ratio of 
waste generated to 
retail sales

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

PLANET

90

Reducing energy consumption 

Reducing waste and developing sustainable packaging

Waste prevention

In 2019, a GHG emission assessment programme was 
launched across the Company under the Corporate 
Greenhouse Gas Emissions Protocol’s Accounting and 
Reporting Standard. In 2020, we introduced the 

contributing to our ongoing decarbonisation efforts and 

energy efficiency. We put in place a set of practices to 

improve our GHG emission reduction and energy 
performance by cutting energy consumption and switching 
to renewable energy. 

To achieve our goals, we launched multiple initiatives, such as 
green distribution centres and stores. In the reporting year, 
we connected 11 DCs to low-carbon power. Our Smart Store 
system is rolled out to all new stores and those slated for 

renovation. With sensors, monitoring devices and software, 

the system seamlessly integrates into ongoing operations, 
helping to save energy and manage electricity consumption. 

For more initiatives under our strategic energy-saving goals, 
go to our 2022 Sustainability Report.

Energy 

Efficiency and Climate Change Prevention Policy

One of our overriding priorities is optimising waste 
management. 

In the year under review, X5 revised its Waste Minimisation 
Policy in light of legislation changes. Our Waste Management 

Procedure, featuring training for dedicated staff, is also now in 
place.  

Improving the accuracy of stock management is an 
important tool to reduce waste generation, but X5 Group is 
taking further steps to minimise waste. These include big 
data-enabled demand modelling, increasing product 
supplies, tailoring products to meet customer needs, 
lowering minimum order quantities, and temperature control 
during transportation. 

Waste management is part of our innovation track aimed at 
finding various recycling solutions. In 2022, X5 Group started 

working on an accessible map of recycling solutions in the 

regions. We will post the map on our official website as soon 
as it is finished. On top of all this, we are piloting new 

solutions to prevent waste generation. 

We introduced an intuitive feature to submit a request for 

pallet return on our supplier platform, promoting the reuse of 
materials in logistics operations. Pyaterochka stores already 
return a portion of pallets to the supplier and make repairs in 
DCs for further reuse. Perekrestok launched a project in 2022 
to centralise the transportation of recyclables from stores to 
DCs: two centres joined the project in all areas, while a 
further two joined it partially. 

The Company’s retail chains remain busy assessing and 
improving their waste management, all while training 
dedicated employees. In this regard, Pyaterochka and 
Perekrestok have sales-linked recycling standards tailored to 

each store. We also advanced the system to control the 

volume of store-to-DC recyclables and equipped DCs with 
scales and incoming control to leverage actual 
measurements. 

For more initiatives under our strategic waste reduction goals, 
refer to X5 Group’s 2022 Sustainability Report.

10

%

Reduce GHG emissions (Scope 1 and 
Scope 2) intensity per sqm of selling 
space compared with 2019

Increase the use of renewable 
energy in our operations

STRATEGIC GOALS

FOR 2023

30

%

Reduce GHG emissions (Scope 1 and 
Scope 2) intensity per sqm of selling 
space compared with 2019

UP TO

30

%

Increase share of renewable 
energy used in our operations

STRATEGIC GOALS 

THROUGH 2030 

UP TO

10

%

Reduce the ratio of waste generated 
to retail sales compared with 2019

UP TO

95

%

Increase the share of recyclable solid 
waste generated by our retail chains 
that is sent for recycling

UP TO

20

%

Increase the share of non-expired food that 
is no longer saleable sent for reprocessing

UP TO

50

%

Share of private label goods in 
environmentally friendly packaging

STRATEGIC GOALS

 2023

UNTIL

30

%

Reduce the ratio of waste generated 
to retail sales compared with 2019

STRATEGIC GOALS 

THROUGH 2030 

STRATEGIC REPORT

SUSTAINABLE DEVELOPMENT

PLANET

91

Guidelines for suppliers 

In June 2020, X5 Group drafted and published 
sustainability guidelines for its suppliers, based on 
Company analysis of publicly available research, data 
from authorities or public environmental NPOs, and 

the findings of the supplier survey and public expert 

hearings. 

These guidelines:  

In 2021, X5 disclosed thorough sustainable 
packaging guidelines for 13 product categories, 
developed in conjunction with manufacturers, 

suppliers, industry associations, and the expert 

community. We obtained feedback from 23 partners 

and 16 experts on the recommendations. X5 also 

held a public project discussion that brought 
together 100 stakeholders. The document enlists 

specific examples of most preferred and least 

preferred raw materials for packaging. We are 
constantly brushing up our guidelines and are open 
to dialogue with each of our partners to share our 

insights for the benefit of the whole market. 

X5 has updated its internal procurement regulations 
to adjust to new supplier instructions. In August, we 
designed a sustainability training course for our 
suppliers. It is publicly available on the Company’s 
website. 

X5 Group continued screening sustainable suppliers 
through a dedicated survey on its supplier portal (the 

Company’s official supplier interface) by expanding it 
with mandatory fields dedicated to sustainability. 
These fields give us insights into packaging and 
voluntary certification. 

Our efforts in supplier awareness and feedback 
include our sustainability guidelines and supplier co-
marketing programmes. 

The reporting year saw our selective ESG verification 

for private label suppliers come into force, and we 
plan to carry this practice into the future covering 
more suppliers. 

To read about all supplier engagement initiatives, 
please refer to X5 Group’s 2022 Sustainability Report.

Develop principles and practices 
for monitoring suppliers’ 
responsible sourcing of goods

STRATEGIC GOALS

FOR 2023

Develop a responsible 
supply chain

Promote the principles of responsible 
sourcing of raw materials across the 

supply chain 

UP TO

50

%

Share of private label goods in 
environmentally friendly packaging

OTHER KEY GOALS 

outline voluntary environmental and social 

certifications for diverse product categories, 
highlighting responsible production practices; 

formalise X5’s vision for sustainable packaging: 
reusable packaging materials that are recyclable in 
Russia, the use of mono-materials and reusable 
containers and design streamlining; and

comprise particular examples of the most and least 

suitable raw materials for packaging.

TCFD disclosure

Throughout 2022, X5 Group has upheld its focus on 
incorporating climate-related risks into its business 

operations as well as expanding the scope and 

improving the transparency of the Company’s climate 
reporting. The following TCFD disclosure is a 
thorough review of the Group’s performance amid 
the political, legal and economic environment of the 
prior year. The information in this section is correct as 
at 31 December 2022, unless stated otherwise.

Governance

As the Company is committed to proactively 
managing its climate footprint and mitigating the risks 
associated with it, X5 has developed a 
decarbonisation strategy that emphasises conscious 
consumption of resources while building resilience to 

external challenges. Our corporate governance 

framework is set up to ensure that the highest levels 
of management reinforce our long-term strategy for 
addressing climate change. Supervisory Board 
members are in charge of developing and monitoring 
our sustainable development strategy, ensuring that 

executive management implements sustainability- 
and climate-related measures quickly and efficiently. 

In 2022, we also introduced the President position to 
further strengthen our operational decision-making in 
line with the Group’s strategic priorities in a fast-

changing external environment.

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Corporate governance structure

Supervisory Board

Supervisory Board supervises the 

Management Board which is supported by

 pages 130–136

Supervisory Board

The Company’s overall course of affairs, strategy, and operational 
performance, including on climate action and climate risk response, are 
overseen by the Supervisory Board. The 

 the Executive Board – the 

Company’s senior management – and delegates essential responsibilities 
to the standing committees in accordance with their areas of responsibility. 
See more on the Supervisory Board on

Our sustainable development strategy was approved by the Supervisory 
Board and has become an integral part of our long-term business strategy. 
At least once per quarter, the Supervisory Board meets to review and 
approve the process for assessing corporate risks, including climate risk 
assessments within it. Regular detailed reports from the relevant committees 
allow the 

 to monitor performance across all key projects 

and activities, including advances in climate risk mitigation measures, 
progress against the sustainable development strategy, and the impact of 
environmental projects. Each year, the Board approves the budget for the 
Company and its projects in line with the Group’s strategic priorities, 
including ESG- and climate-related initiatives.

Executive Board

The Executive Board is in charge of handling day-to-day strategic and 
operational decisions that drive progress against the Company’s overall 
strategy as well as its sustainable development strategy. As part of its 
activities, the Executive Board is involved in identifying and appropriately 
addressing risks that threaten the achievement of the Company’s business 
objectives and the continuity of its operations, which includes regularly 
monitoring climate-related risks and opportunities. The Executive Board 
holds monthly meetings and provides regular progress updates regarding 
ongoing projects and climate-related findings to the Supervisory Board. 
To keep close track of environmental performance and the risks and 
opportunities associated with climate change, the Executive Board receives 
regular reports from representatives of the Company’s business units.

Sustainable Development and Innovation Committee

On 16 March 2022, the authority and duties formerly held by the Sustainable 
Development and Innovation Committee were returned to the broader 
Supervisory Board amid recent events.

ESG and climate considerations are not only an integral part of the Group’s 
long-term strategic vision, they are also being incorporated into its short-
term corporate strategy until 2025, which is currently under development. 
The update will include a sustainable development section as one of the 
Company’s strategic priorities. 

Climate-related issues are taken into account at various levels in the Group’s 
decision-making processes as X5 Group continues to expand its awareness 
of, and commitment to, environmental and climate responsibility in its 
strategy:

Investment decisions

When making decisions on investment initiatives, X5 considers the financial 
impact that transitional and physical risks may have as well as the potential 
impact on the Group’s GHG emissions. Furthermore, in 2022, some 
changes were made to the investment policy to integrate special 
conditions into ESG projects, including climate-related projects designed to 
soften the climate impact of the Company’s operations. According to the 
new investment policy, ESG- and climate-related projects have lower 
approval requirements than the regular standards set for the Group

Operational planning

Decarbonisation and energy efficiency opportunities have been 
incorporated into the decision-making process concerning the launch of 
new business units. From 2022 onwards, new Pyaterochka and Chizhik 
distribution centres have had a particular set of building requirements to 
ensure more climate-conscious operations, such as the installation of 
energy-saving equipment and making other efficiency gains, where 
possible

Budget considerations

Climate risks are also taken into account when making budgeting decisions. 
The regularly updated climate risk register and an assessment of financial 
impact (e.g. an analysis of changes in refrigerant prices and the cost of 
replacing equipment) are incorporated into capital expenditure decision-
making

Strategy

Our sustainable development strategy is driven by cost-effective decarbonisation 
measures that are set to increase the long-term value of the Group. The strategy is 
directly updated with the results of our ever-evolving risk assessment processes and 
by measuring our climate impact against the Group’s targets. By analysing how 
climate risks affect us, we gain a more comprehensive understanding of how the 
Group’s strategy should be designed as well as of how we should mitigate the 
consequences of potential issues in the future. We continuously assess the possible 
financial implications of climate-related issues and changes in climate scenarios on 
our strategy to ensure we deliver on our sustainability goals and business objectives 
despite any external challenges.

The sustainable development strategy is integrated into 
the Group’s broader strategy and is aligned with Russia’s 
decarbonisation goals. As part of this vision, X5 has 
introduced the 30x30 agenda, which aims to reach the 
following medium-term targets by 2030:

30

%

Reduction in GHG emissions 
intensity (Scope 1 and Scope 2) 
per square meter of selling 
space against a 2019 baseline

30

%

Share of renewable energy 
in X5 operations against 
a 2019 baseline

30

%

Reduction in the ratio of waste 
generated to retail sales against 
a 2019 baseline

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Climate-related risks

most recent edition

In order to efficiently identify and manage climate-related issues and develop effective decarbonisation measures, the 
Group analyses and monitors its climate risks. Our risk assessment process is informed by the following climate scenarios 
from the IPCC’s Sixth Assessment Report (AR6) and IEA’s annual outlooks, including its 

.

X5 Group considers the SSP2-4.5 scenario to be the primary 
one for our industry. Therefore, we pay particular attention to 
materiality scores within the SSP2-4.5 scenario (the 2.0 °С 
scenario), as we believe it to have a long-term effect on the 
Group’s strategic resilience and estimated financial impacts.

Physical and transition risks

The Company’s approach to climate risk assessment considers both physical and transition 
risks in line with global best practice. Physical climate-related risks are associated with the 
physical impacts of climate change, such as storms, droughts and forest fires. The Group 
identified extreme weather events and changes in precipitation amounts and patterns as 
the most significant risks in this category as they pose the biggest threat to the supply 
chain and, therefore, to X5’s retail activities. As per 

, extreme weather events are expected to increase in frequency by 2050, which 

corresponds to the long-term horizon within the Company’s risk assessment framework and 
strategy. Therefore, the impact of physical risks will be more significant in the long term. 

X5 Group is closely monitoring environmental changes that may affect the severity of risks 
associated with the transition to a low-carbon economy, also known as transition risks, as the 
Company’s financial performance is more likely to be significantly impacted by such risks 
due to an increase in expenditures arising from subsequent operational transformations. 
Hence, X5 pays special attention to this category of climate risks, as they are more volatile 
and present a more immediate threat to its operations.

the IPCC’s Sixth Assessment Report 

(AR6)

2022

In 2022, the Company continued its efforts in operating an efficient and up-to-date risk 
identification and assessment system, while continuously enhancing it. As such, a thorough 
review and revaluation of the entire climate risk register was conducted to incorporate the 
most recent developments in both national and international regulations, stock exchange 
requirements, methodological frameworks as well as other relevant events. The key changes 
in risk scores and materiality compared to their 2021 values, as well as the reasons for the 
adjustments made, are summarised below. While the results of the qualitative analysis and 
expert assessment reflect the average materiality results for the Group in the reporting year, 
X5 analyses each business unit separately in order to have a comprehensive understanding 
of the risk exposure across business activities and geographies. 

In 2021, X5 conducted a comprehensive quantitative assessment of climate-related risks 
and opportunities, the results of which were presented in the form of a detailed risk register, 
reflecting both physical and transitional risks. A full and complete disclosure of the risks 
analysed, their materiality estimates and potential consequences, as well as the 
corresponding mitigation activities, can be found in our 

 on page

68–72. 

A comprehensive revaluation and recalculation was carried out in 2022, with the materiality 
scores of each risk within a specific climate scenario and time horizon colour-coded in the 
table below and arrows showing the direction of change for each score (compared to their 
values in 2021).

2021 Sustainability Report

(scenario SSP1-2.6)

1.5 °С scenario 

The most challenging scenario, involving considerable adjustments to 
the Company’s activities; yet one that would help to greatly lessen the 
impact of physical climate risks for the Company and, on a larger scale, 
for society. This scenario ensures that the goals of the Paris Agreement 
are met. The world moves towards a low-carbon development path 
and a greener economic model, and away from its current resource- 
and energy-intensive practices. Both developed and developing 
countries strive to achieve net zero as soon as is practically possible 
and adopt relevant policies. On top of lowering GHG emissions in hard-
to-abate sectors, carbon capture technologies are developed. The 
share of fossil fuels in the global energy mix declines in the mid-2020s 
and flattens out in the 2030s as a result of the worldwide contribution 
to a rapid reduction in the use of such energy sources.

2.0 °С scenario 

(scenario SSP2-4.5)

Though less drastic than the 1.5 °C scenario, this scenario would 
nonetheless require significant adjustments in the way the Company 
operates. The impact of physical climate risks on the Company and the 
global economy as a whole would be partially reduced. Compared to 
the 1.5 °C scenario, this path leads to worsening climate change and 
more dangerous consequences. However, it does see the world’s 
energy mix shift in favour of more sustainable sources. It also assumes 
that, despite the challenges posed by climate change and declining 
use of energy sources like oil and gas, economic growth will continue. 
The overall energy consumption is also reduced, although in a less 
efficient and environmentally friendly way than in the first scenario. The 
share of fossil fuels in the global energy mix declines around 2030 and 
flattens out around the 2040s, as both developed and developing 
economies strive for net zero. The decarbonisation initiatives 
undertaken by developed nations and subsequent similar actions 
introduced by emerging economies several decades later result in a 
reduction in the resource and energy intensity of the global economy.

4.0 °С scenario 

(scenario SSP5-8.5)

Under this scenario, the Company’s activities do not need to change 
significantly, and operations would proceed as usual. Physical climate 
risks would have a greater effect on the Company as well as the world 
economy. Both developed and emerging nations experience fast 
economic growth. Oil and gas remain the key energy sources, and 
there is still a tremendous demand for natural resources and materials. 
While some economies seek to implement decarbonisation initiatives, 
these efforts are not enough to materially impact the global economy, 
development, or energy intensity. As the share of fossil fuels in the 
global energy consumption remains unchanged or potentially 
increases, GHG emissions continue to grow until the end of the 
century.

Risk 

Payments for GHG 
emissions

Risk component

Changes in regulation

Regulatory risks arise 
from governmental 
requirements for 
compliance with 
national climate goals 
and international 
commitments to 
combatting climate 
change

Payments for GHG 
emissions would increase 
logistics costs

Consequences

Monitoring the volume of 
emissions (Scope 1, Scope 2 
and Scope 3) 

Regular reporting on GHG 
emissions and other climate-
related and ESG issues in 
compliance with the current 
national legislation and 
international standards 

Continuously monitoring 
relevant regulatory and 
legislative developments and 
disclosure trends 

Conducting a climate-related 
risk assessment in line with TCFD 
and other relevant frameworks 

Reducing overall GHG emissions 
across the value chain 

Completing a comprehensive 
cost analysis of the shift to low-
carbon operations, including the 
shift to more environmentally 
friendly equipment 

Developing GHG emission-
reduction initiatives, including 
the transition to refrigerants with 
a lower GWP 

Increasing the share of on-site 
renewable energy generation 

Using an internal carbon price 
at the project discussion

Risk management initiatives

A score increase in the short-
term across all three scenarios is 
due to the recent developments 
in national legislation. 

While there is currently no fee for 
GHG emissions in Russia, on 2 
July 2021, Federal Law No. 296-
FZ On Limiting Greenhouse Gas 
Emissions came into force, laying 
down the regulatory framework 
for mandatory carbon reporting. 
Although retail trade is not listed 
among the regulated industries, 
fuel combustion in Company 
transport falls under the new 
regulations. 

Further amendments and 
additions to the law are to be 
expected. As such, there is a 
planned introduction of 
administrative penalties for 
failure to submit mandatory 
carbon reporting. A respective 
bill has already been submitted 
to the State Duma. 

Furthermore, on 1 September 
2022, a GHG quota trading 
system was piloted in the 
Sakhalin Region. The experiment 
is likely to be scaled to other 
regions in the future, and then 
rolled out across the whole 
country.

Commentary

Scenario SSP1-2.6 

(~1.5 °С)

2030

2050

2025

Scenario SSP2-4.5 

(~2.0 °С)

2030

2050

2025

Scenario SSP5-8.5 

( 4.0 °С)

2030

2050

2025

2022

Lowest impact

Medium impact

Highest impact

Score increase

Score decrease

No score change

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Risk 

Risk component

Consequences

Risk management initiatives

Monitoring the volume of 
emissions (Scope 1, Scope 2 

and Scope 3) 

Regular reporting on GHG 
emissions and other climate-
related and ESG issues in 
compliance with the current 
national legislation and 
international standards 

Continuously monitoring 
relevant regulatory and 
legislative developments and 
disclosure trends 

Conducting a climate-related 
risk assessment in line with TCFD 
and other relevant frameworks 

Reducing overall GHG emissions 
across the value chain 

Completing a comprehensive 
cost analysis of the shift to low-
carbon operations, including the 
shift to more environmentally 
friendly equipment 

Developing GHG emission-
reduction initiatives, including 
the transition to refrigerants with 
a lower GWP 

Increasing the share of on-site 
renewable energy generation 

Using an internal carbon price 

at the project discussion

A downgrade in the short-term 
score across all three scenarios 
is driven by the suspension of 
Russian companies’ (including 

X5) listings by the London Stock 

Exchange in 2022. 

Medium- and long-term 
estimates remain unchanged, 

as trading activities are likely to 

resume in the future; therefore, 
the risk of non-compliance with 
the mandatory climate-related 
disclosure requirements in the 
medium and long term remains. 
Furthermore, on top of the UK, 

a number of other jurisdictions 

have either adopted or 
announced their intentions 

to introduce requirements or 

recommendations for the 
disclosure of climate-related 
information by 2025 at the latest.

Commentary

Scenario SSP1-2.6 

(~1.5 °С)

2030

2050

2025

Scenario SSP2-4.5 

(~2.0 °С)

2030

2050

2025

Scenario SSP5-8.5 

(

4.0 °С)

2030

2050

2025

Lowest impact

Medium impact

Highest impact

Score increase

Score decrease

No score change

2022

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Changes in climate 
disclosure requirements 
of stock exchanges for 
public companies

Stock exchanges may 
suspend the Group’s 
listings for failure to 
disclose climate-related 
aspects of its operations

Risk 

An increase in the cost of 
borrowing and required 
rate of return on equity as 
well as the implementation 

of strict financial and non-
financial covenants

Consequences

In the mid-term, the risk score 
increases, as in the 1.5 °C 
scenario, investors and financial 
regulators are expected to have 
the most stringent requirements, 
while exchanges actively impose 

tighter restrictions on climate 

disclosures. 

The short-term risk estimate 
under the 2.0 °С scenario has 
been slightly lowered, since 
investor expectations towards 
climate-related disclosures are 
likely to be less exacting than in 
the 1.5 °С scenario, although not 
as liberal as in the 4.0 °С 
scenario. 

Finally, in the 4.0 °С scenario, the 
short-term risk score is adjusted 

upwards because this scenario 

does not exclude a negative 

assessment by potential 

investors, especially considering 

that the time horizon has been 

revised to 2025.

Commentary

Risk management initiatives

Monitoring developments in 
the reporting requirements of 
international stock exchanges 
and best practice for climate-

related disclosures 

Implementing best practices 

in responsible business and 

decarbonisation methods 

Articulating the Company’s 

decarbonisation strategy and 
explaining what challenges the 

Company may face during the 

transition 

Providing a third-party 
assurance of climate-related 

data 

Improving climate-related 
disclosures for key ESG ratings

Changes in investor 
behaviour

Investors may have more 

exacting requirements 

regarding a company’s 

climate strategy and 

actions, particularly in 

terms of the scope of 

climate disclosures. Since 
ESG scores may influence 
investors’ decision-making, 
a low ESG score alerts 
investors to increased 
climate risks and poor 

quality of management

Risk component

A potential loss of investor 
interest, should insufficient 

information be disclosed 
about:

the Company’s activities 

in response to climate 
change

the impact of climate 
change on the 

Company’s financial 

performance

GHG emissions, carbon 

intensity of production 

and other climate-

related metrics and 
targets

Scenario SSP5-8.5 

(

4.0 °С)

2030

2050

2025

Scenario SSP1-2.6 

(~1.5 °С)

2030

2050

2025

Scenario SSP2-4.5 

(~2.0 °С)

2030

2050

2025

Lowest impact

Medium impact

Highest impact

Score increase

Score decrease

No score change

2022

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Risk assessment

Risk mapping tool

In 2022, X5 introduced a new climate risk analysis tool, which builds on the 
previous quantitative and qualitative climate risk assessments and augments 
them with a geographical dimension. The new climate risk mapping tool 
takes the form of a dashboard that visualises climate change data in 
combination with related socio-economic factors to help identify and 
analyse the Group’s climate-related risks and opportunities. 

The tool includes the climate scenarios used in the previous quantitative and 
qualitative climate risk assessments (1.5 °С, 2.0 °С and 4.0 °С) and their 
effects on the Company’s stores, distribution centres and transportation 
hubs as well as the pathways plotted for the 2022–2050 time horizon. The 
dashboard allows us to select a climate scenario for physical and transition 
risks and estimate its financial impact on specific assets within the selected 
timeframe, based on a range of physical, social and economic indicators (e.g. 
the cost of refrigerants, changes in diesel prices, changes in per capita 
disposable income, and precipitation patterns, among other factors). 

Thus, the previously completed quantitative assessment, combined with a 
qualitative scenario analysis within the risk register and geographical 
considerations of the climate risk mapping tool constitute a comprehensive 
system designed for rapid and effective risk identification, assessment and 
mitigation, while also informing the Company’s budgeting and investment 
decisions as well as its strategic and operational planning.

The Group’s strategy and climate risk assessment is structured across three 
time horizons:

Up to 2025, the short-term horizon

¹

2025–2030, the medium-term horizon

2030–2050, the long-term horizon

The Group uses uniform approaches to assessing climate risks, utilising a 
scale to gauge risk impact, which classifies risks from the lowest to the 
highest possible impact to estimate the materiality of climate threats. Risks 
are identified and scored for each business unit separately. This assessment 
includes the impact of risks on the market share, financial performance, 
investor relations, interactions with regulators, operational processes, and 
employees. If a new risk becomes apparent and material at a business unit 
level, it will be escalated for further analysis as per the Group’s corporate risk 
assessment process. 

The Group assesses the impacts of climate-related risks and opportunities 
on X5’s financial performance through 2030. The financial consequences of 
physical and transition risks have been assessed, taking into account the 
potential effects on the Group’s key financial performance indicators. 
Financial estimates are subject to periodic review and reassessment to 
ensure accurate and climate-informed decision-making. The results of the 
financial assessment conducted in 2020 were reviewed in 2022, and no 
changes identified were significant enough to require a full reassessment. 

The process of evaluating climate risks evolves on a yearly basis: in 2022, X5 
expanded its climate risk analysis by proceeding with geographically 
mapping climate risks in order to determine the degree of the Company’s 
exposure and vulnerability to climate change in its areas of presence.

Our climate risk assessment process aligns with the Group’s general risk 
assessment and is closely reviewed on a regular basis during the Supervisory 
Board’s strategy sessions. Additional information on the Group’s risk management 
can be found on pages 119–126. 

The results of climate risk and opportunity assessments help the Group develop a 
more comprehensive understanding of the changes necessary to transition to a 
low-carbon economy business model. Our decarbonisation initiatives closely align 
with the results of climate risk assessments, especially with the proposed 
measures to mitigate such risks, to ensure the effectiveness and resilience of the 
Group’s sustainability strategy. 

Both physical and transition climate risks are incorporated into the general risk 
register and are subject to annual review. 

The climate risk assessment complies with the Group’s risk assessment procedures 
and includes the following steps:

1.

Risk identification

2.

Risk assessment

3.

Risk response (avoidance, mitigation, transfer, or acceptance)

4.

Development and implementation of measures to reduce risks

5.

Control and monitoring

6.

Risk management reporting

1 Strategy 2025 is currently under development.

 

 

 

 

 

 

 

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